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4.5

Based on 1.601 opinions finded in 2 websites

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Nº 274 in 1489 in County Durham

Nº 49 of 228 Other cuisines in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..eggbaconcheesecookedcreamchocolatepiesandwichcakesaladhamquichecoffeemustoldlemonbeautiful

comment_iconOpinions

Greeted instantly at the door, nipped in for a nosey at the cake counter decided on 3 things for £15 which is on a more expensive scale but city prices for quality cakes and treats woman on the counter stated the offer 5 for £20 absolutely gorgeous also on too good to go so bargains available.

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Kain Wright . 2024-11-16

MORE AT Google

First time in new cafe today and unfortunately was dissapointed with food quality. In the previous location the quiche was always delicious home made & very generous portion size. The quiche I received today looked very much like a shop bought supermarket quiche and was quite tasteless as were the chunky chips, definitely not worth £12. Such a shame as the cafe itself is very nice and staff were lovely. I would return but only for a coffee and cake which looked lovely at the counter.

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Susan Hayton . 2024-10-30

MORE AT Google

The interior design of the new Treats cafe is lovely - both pretty and very clean. The food was satisfactory, unfortunately the gluten free bread served is the cheap, sweet bread, so I didn’t particularly like the toastie. That being said, the filling and side salad was good, and my only complaint was the gluten free bread (it’d be nice if they could get a different one). The staff were so wonderful and very friendly! They were excellent at answering questions - very patient and approachable.

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Em . 2024-10-21

MORE AT Google

The vegan biscoff cake was stale, It would have tasted good if it wasn't stale. My friend had pistachio Cheesecake, and she didn't like it.

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Harjot . 2024-10-14

MORE AT Google

Hiya!! My name is Josiah, I’m new to Durham as a city, being a 1st year and all, and I’m very much still getting used to the area. However if there is one thing I can ascertain for visitors, locals, and new students alike is that this cafe is exceptional. I inquired to order for a fresh cream cake for my girlfriend’s birthday after struggling to find a bakery and/or other establishment that might aid my need as of the 6-8 of October. Much to my surprise I was informed my request had been accepted!! No less than by a business that doesn’t routinely take orders, so in a sense I became a special exception. The outcome was fantastic!!!!! For a business that doesn’t routinely offer a personal bakery side the result blew me away! A beautiful 3 tier fresh cream and chocolate sponge cake that I have about 50 photos of, she loved it!!!

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Josiah Melen . 2024-10-13

MORE AT Google

What a lovely little place. The young man who served us was an absolute hoot, loved him. Food was tasty and the coffee was delicious. Can’t wait to return to try some of the cakes, which all looked incredible. Prices are a little on the high side, but it’s to be expected in Durham. In my opinion, it was worth every penny.

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Jaysee1980 . 2024-10-02

MORE AT TripAdvisor

The food is amazing and the staff are so nice. However I believe I left my headphone at the store (it's a grey Sony) but I couldn't contact them via social media (Instagram) or phone call to check. Hope the staff can see this review and leave me a reply please 😭 Many thanksss

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Lâm Quỳnh Trang . 2024-09-30

MORE AT Google

Although the staff are lovely the food at Treats was very disappointing. I ordered soup and sourdough bread I was charged extra for the bread and it was hard and stale. My soup was lukewarm. I also ordered a coffee for myself which didn’t arrive. When I asked about it I was brought one but that was lukewarm as well. The food really is unacceptable.

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Baking Queen (Star baker!) . 2024-09-23

MORE AT Google

been here many times when it was on the other side of the street and I have always given brilliant reviews, honestly given. the new premises are beautiful, very inviting. however, the prices are not. they have increased so much that we will not be back. the food and service lovely as it always was, but £32 for 2 coffees and 2 brunch light meals is not. As 2 pensioners wanting a treat, it will no longer be at Treats.

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ann a . 2024-09-22

MORE AT TripAdvisor

Best British breakfast I’ve eaten!!

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ruoyu yan . 2024-09-22

MORE AT Google

Excellent food, quick and nice service, friendly staff and great atmosphere 🤩

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Anna Shevel . 2024-09-14

MORE AT Google

Excellent place to eat right in the heart of Durham City ...nothing to dislike about Treats ....A friend and I were served by such a nice member of staff Lennon, excellent customer skills so good we came back for a second visit ...Thanks Treats ☺️

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Judith Kane . 2024-09-10

MORE AT Google

Visited in Aug for coffee,tea and one scone and the price came to £8.35. This was ok but I’ve just visited today in Sept and got the same items and the bill came to £10.20 !!!! I queried this and was told that after 10 o’clock this was the new price!!!, so between the hours of 10 and 3 pm there is a premium price . So is this dynamic pricing?

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Alan M . 2024-09-03

MORE AT TripAdvisor

Lovely food, nice down to earth place and staff. Great for those needing alternative foods... very accommodating to any reasonable requests! Toilet clean and spacious - suitable for disabled access. Ramp also available for those in a wheelchair - just ask. Nice and spacious cafe. The music, when I was there, had a nice vibe. Love the new building and decor 👌😊

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Bodger & Badger . 2024-09-03

MORE AT Google

Lovely, recently refurbished, cafe in the city centre where we enjoyed delicious tea and cake. The staff were absolutely excellent, very attentive and helpful, especially Lennon. Clearly very popular with an array of sweet treats (including gluten free) plus plenty more. Worth a visit 😊

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kathy1234550 . 2024-09-02

MORE AT TripAdvisor

Lovely food. We visited twice for breakfast and once for coffee and cake. The build your own stottie was particularly good value at breakfast time and really delicious. The staff are very friendly and made us feel very welcome.

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Ruth W . 2024-08-27

MORE AT TripAdvisor

Staff very lovely and food on the whole was very good- highly recommend the vegan biscoff cake and the brownie. The only disappointing thing was the lack of topping on the jacket potato, particularly considering the price. If there was more topping or the the jacket potato was cheaper, it would have been 5 stars

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Hayley . 2024-08-27

MORE AT Google

Great place to just have coffee or to eat. Breakfast seems popular. Very good staff. Not particularly cheap but worth it.

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Sue . 2024-08-21

MORE AT Google

Been going to treats for years and never write reviews so this left an impression on us. The prices are way over where they should be! Food, service etc ok but oh dear. When you pop I ti a cafe for a sandwich and a cuppa you don't expect such a bill . £9 for a sandwich. Please review prices!

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Ian Bland . 2024-08-20

MORE AT Google

Arrived on a Saturday at 1300 so a very busy time, the staff got us a table quickly and took our orders promptly and were very professional and polite, they also checked on allergies which often gets missed. We ordered our food and even though it was busy it seemed to be cooked fresh and arrived in about 10 minutes, which shows that their system from order, to kitchen to waiting staff is very smooth and well drilled. The food portions were generous and tasted great and the cost was very competitive for the type of establishment and its location in the centre of Durham a stones throw from the town hall and Riverside Bridge. Iced latte, cappuccino, eggs florentine, avocado and goats cheese on sourdough and a dessert each (lemon tart and lemon meringue - not pictured) came to £35. I will come again when in Durham.

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JT F . 2024-08-17

MORE AT Google

It's a proper English tearoom where you'd get amazing food from a welcoming staff. Must visit if you want to try out authentic English food.

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Aryan Singh . 2024-08-16

MORE AT Google

Lovely place for lunch had the veg quiche with little salad and chips sister had avocado salad both served super quick by very pleasant attentive staff tea served in lovely little Japanese style pots over all very enjoyable lunch

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Alan Schubert . 2024-08-16

MORE AT Google

Surprisingly wonderful. Big portions of great food. Perfect staff. Delicious coffee. Outdoor seating perfect for people watching.

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Gabriel Radford . 2024-08-15

MORE AT Google

Now (July 2024) across the road and on the ground floor with the same quality. Used to be Steep steps to a quaint old fashioned tea shoppe. Friendly staff, good service, great coffee, tasty food.

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Jim Barton . 2024-08-10

MORE AT Google

So happy to have found this place as I was wondering through Durham. Lovely decor, lovely staff and lovely food!

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Carla Jo . 2024-07-31

MORE AT Google

Lovely new version of Treats cafe. The food was fabulous. Will definitely return.

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Elaine Coult . 2024-07-30

MORE AT Google

Me and the family have been coming for years and the cakes have improved massively since they moved, customer service still great and they are very friendly, food was lovely and refreshing definitely be here again

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Ellie Gloyne . 2024-07-28

MORE AT Google

I’ve been going to treats for a long time, the new place is ok, music was a bit weird so the atmosphere was a bit strange? The food was very over priced too, £9 for a cheese savoury sandwich on standard white bread that was soggy and lacking in cheese with a tiny side salad and coleslaw is robbery imo. Don’t think I’ll be back any time soon which is a shame because I used to go whenever I was in Durham. Service was good but overall disappointing.

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Ashley Andersen . 2024-07-28

MORE AT Google

From the warm welcome, prompt service and well cooked food the team here really deserve their full 5 stars. Their prices are good too, with clean tables and a good vibe, this is a nice place to visit. Just a note to visitors who have difficulty climbing stairs, there are a lot of stairs to negotiate but if you can manage these, you will be well rewarded for doing so. __________________________________________ Oh dear, on my follow up visit, some weeks after the above review - what a disaster! My dinner (on a Sunday - not a Sunday dinner as the owners response suggests) was tip top but one member of staff in particular made it clear my visit needed to come to an end by grabbing the teapot and shouting is it finished!! Obviously my hour at Treats Cafe & Tea Room was up, they'd got my money and she had decided that I needed to move on. Disgraceful behaviour really, I'm sure she meant "please enjoy your time with us and we appreciate your custom" but it came out like 'Sod off' This was very obvious to other diners who raised their eyebrows at her manner and commented that she must have got out of the wrong side of the bed that morning!! So I won't be back, there are plenty of options available in Durham without the sauce of that waitress. Be warned, hold onto your cup or it's likely to be snatched away! Then they'll say you didn't really visit them at all, that it was somewhere else 😂

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339paulh . 2024-07-27

MORE AT Google

Disappointing. Staff were very friendly, the café looks lovely but the food was not great. The cheese scone was so dry and had no taste. We asked for one piece of toast for a toddler and were charged the same price as a toasted teacake. When we asked about this, the staff said we have to put it through the till as something. We could have bought 2 loaves of bread for the same price. No bread buns for breakfast sandwiches. The only positive was the strawberry cheesecake, which was really tasty.

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Julia Vasey . 2024-07-24

MORE AT Google

Last Saturday we had a most welcome pot of tea and an americano plus delicious strawberry tart. Attractive cups and saucers. Clean loos! Cheerful staff. Thank you!

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Charles Ledsam . 2024-07-22

MORE AT Google

Visited the new treats today. I have never been before, but apparently, there was an upstairs version opposite. Greeted, told to just grab the table right in the doorway for two, all shiny new, pleasant surroundings but to be expected given its newness. Decor pleasant and cute teapots. We opted for cold drinks, diet cokes, glass bottles all good, and pretty standard for price point. I tried to order the fish brioche bun, but there was no fish left. Panic ordered the roast beef brioche instead, same as my husband. Drinks came first, all good . Not huge tables for two. When the plates came had to have a shuffle to fit them on. Looked ok, small dressed side salad and a small dish of coleslaw with the beef brioche bun....OK, firstly nice salad, pleasant. Coleslaw was really good and Creamy but the brioche.....it looked like it was straight from an Aldi packet,I get that a brioche is a sweetened bread, fair play,expected . However, the caramelised onions, just weren't. A caramelised onion is cooked down for its own natural sugars to soften and brown this was soft onion with sugar thrown in and it made it overly sweet and a bit odd, making the beef, flavourless such a shame. Secondly, guys....what's going on with your prices? Please note that I was looking for a light lunch, a sandwich would have been perfect but.....I don't think I've ever been in an establishment ever where you pay £9 for roast beef hot brioche, Have a salmon and prawn option for £10 and the price for an egg mayonnaise sandwich is £13?!? Afternoon tea for two people is only £22 for sandwiches, scone, cake and drink per person which makes it very good value! Had to go looking to pay and leave so not too attentive on the staff front. Please note this is strictly constructive criticism and I do appreciate how hard running a food establishment is, if you don't know what's wrong you can't fix it😊 also.....tuna? Is there a reason for it's absence on your menu?

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Sarah Scott . 2024-07-21

MORE AT Google

Visited the new treats today. I have never been before, but apparently, there was an upstairs version opposite. Greeted, told to just grab the table right in the doorway for two, all shiny new, pleasant surroundings but to be expected given its newness. Decor pleasant and cute teapots. We opted for cold drinks, diet cokes, glass bottles all good, and pretty standard for price point. I tried to order the fish brioche bun, but there was no fish left. Panic ordered the roast beef brioche instead, same as my husband. Drinks came first, all good . Not huge tables for two. When the plates came had to have a shuffle to fit them on. Looked ok, small dressed side salad and a small dish of coleslaw with the beef brioche bun....OK, firstly nice salad, pleasant. Coleslaw was really good and Creamy but the brioche.....it looked like it was straight from an Aldi packet,I get that a brioche is a sweetened bread, fair play,expected . However, the caramelised onions, just weren't. A caramelised onion is cooked down for its own natural sugars to soften and brown this was soft onion with sugar thrown in and it made it overly sweet and a bit odd, making the beef, flavourless such a shame. Secondly, guys....what's going on with your prices? Please note that I was looking for a light lunch, a sandwich would have been perfect but.....I don't think I've ever been in an establishment ever where you pay £9 for roast beef hot brioche, Have a salmon and prawn option for £10 and the price for an egg mayonnaise sandwich is £13?!? Afternoon tea for two people is only £22 for sandwiches, scone, cake and drink per person which makes it very good value! Had to go looking to pay and leave so not too attentive on the staff front. Please note this is strictly constructive criticism and I do appreciate how hard running a food establishment is, if you don't know what's wrong you can't fix it😊 also.....tuna? Is there a reason for it's absence on your menu?

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Sarah Scott . 2024-07-21

MORE AT Google

Lovely cosy cafe/restaurant above the street in Central Durham. Staff very friendly and even welcome dogs. Brunch was prepared quickly in good sized portions and coffees were perfect. Would be the kind of place to return to weekly if we were locals.

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Jim Ryan . 2024-07-16

MORE AT Google

Service was superb!!! My daughter has celiacs, and y’all were beyond accommodating!!! We loved our breakfast with you this morning!!! Also- I bought a cheese scone and forgot to take it!!! Please return and give money to your amazing staff/team in addition to the 25% I added to my bill! ❤️❤️❤️ Thank you!!!

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Lisa . 2024-07-12

MORE AT Google

I recently visited the newly reopened Treats Tea Room Cafe and was thoroughly impressed by the luxurious experience it offers. The new branch is beautifully decorated with natural colors that create a warm and inviting atmosphere, perfect for relaxing and enjoying a delightful meal. The cafe serves fine coffee that is rich and aromatic, making it a great spot for coffee enthusiasts. Their selection of sweets is excellent, offering a variety of delicious treats that cater to all tastes. The lemon cake, in particular, stood out with its perfectly balanced flavor and moist texture, making it a must-try. One of the highlights of my visit was the traditional English breakfast, which was both hearty and flavorful. It was evident that high-quality ingredients were used, contributing to an authentic and satisfying meal. Additionally, the afternoon tea service was exceptional, featuring a delightful assortment of finger sandwiches, scones, and pastries, all beautifully presented and delicious. Overall, Treats Tea Room Cafe provides a luxurious and enjoyable dining experience with its fine coffee, excellent sweets, and traditional English offerings. It's the perfect place to unwind and indulge in some of the best treats the city has to offer. Highly recommended for both locals and visitors.

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Almoutaz Kutbi . 2024-07-12

MORE AT Google

Visited the new location today with my family, great coffee and amazing surroundings! Chloe couldn’t do enough for us, absolutely 5* will definitely be back!

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Danmul Sharaei (DamnulS) . 2024-07-11

MORE AT Google

Had a nice breakfast here before we headed home

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Alan Reardon . 2024-07-10

MORE AT Google

Gorgeous cafe. Been on many occasions and is our go to when out in Durham for either breakfast or lunch. Great service and lovely food. Some of the best pancakes I've ever tasted! Can get extremely busy and tables are sat close together. But, shows how great the food and service is if people are willing to queue and wait for tables.

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Sydnie Oakley . 2024-06-17

MORE AT Google

We had the most delicious afternoon tea here. Such a fabulous, tasty choice of sandwiches and cakes. Just yummy 😋.

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Helen Knight . 2024-06-06

MORE AT Google

Lovely place, We tried 3 types of avo- dishes for breakfast, all were good and yummy. I would recommend this place for breakfast in Durham. Cheers.

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Tarfah Moha. . 2024-06-04

MORE AT Google

Tucked away up some steep stairs on the Durham High Street this was a little gem of a tea room. We had all day breakfast with a generous pot of tea each and wished we'd seen it sooner on our visit. As I looked around visitors were enjoying diverse treats including breakfasts, lunches, and enticing hight teas. Excellent, highly recommended.

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Andrew Cole . 2024-05-27

MORE AT Google

Food I had was delicious 😋 and the mocha was one of the best I've had if not the best I will be back for certain

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Julie Milburn . 2024-05-26

MORE AT Google

We thought we'd try a different breakfast spot from our usual. This little cafe didn't disappoint. Although I had hoped to get an omelette the 6 item breakfast was a decent substitute.

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Liz Harrison . 2024-05-21

MORE AT Google

Quite a find in Durham. We enjoyed brunch there. Good food and fast service. Highly recommended!

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Viva O’Flynn . 2024-05-06

MORE AT Google

Lovely hidden cafe in the centre of Durham. The food was very good. It is a great place to visit if you’re looking for somewhere for a coffee or breakfast. I would definitely recommend trying it out!

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jjrowe1234 . 2024-04-30

MORE AT Google

Very disappointing for the price full English deep fried sausage smoked bacon poor quality ingredients for 12.95 small place felt like the smell of the cooking was on my clothes

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Gail Dover . 2024-04-20

MORE AT Google

This café looks completely inconspicuous from the outside and reveals so much attention to detail on the inside. ❤️ The decor is very lovingly coordinated and in keeping with the theme. The selection on the menu is really surprisingly extensive. And the cake was simply out of this world. Incredibly delicious, succulent and wonderfully tasty.

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Nadine Römbach . 2024-04-11

MORE AT Google

Came yesterday as a family of 5. Efficient and friendly service. Food was outstanding and reasonably priced. Only downside we had was its not accessible for prams.

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michelle mccartney . 2024-04-08

MORE AT Google

Amazing selection of different foods, including vegan and gluten-free options. Staff were also very friendly and price was not to bad.

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Thomas Barker . 2024-04-01

MORE AT Google

A cozy cafe with Lovely selection of vegetarian and gluten free options that are reasonably priced! Staff members were friendly too.

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Erica Cheung . 2024-03-26

MORE AT Google

Unbelievable goats cheese salad. Put together like a picture and filled with loveliness. Wow. TBH probably not had a decent salad like this since last in Greece... Updated March 2024.... Came again for breakfast. Amazing! Standards have been maintained. 3 egg omelette with sausage and bacon. Eggs royale. Both excellent.

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Mike Whitehouse . 2024-03-15

MORE AT Google

There were eight of us on Sunday morning hungry and getting out of the rain. We walked into Treats and it was very busy, but they moved a few tables around without fuss and made us very welcome. The breakfast was amazing. We will definitely be back. Thank you all the staff.

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A mac . 2024-03-11

MORE AT Google

The food came fast, and not at price of quality, service was fantastic too

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Hayln Heir . 2024-02-28

MORE AT Google

Decent sized portions and very quick service. The coffee isn't exactly barista style but that's not what you come for.

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Robin Gemmell . 2024-02-20

MORE AT Google

Great venue, the place was packed, service was spot on and very efficient. Chips looked good but were under cooked , the should be crispy outside and fluffy inside, these were hard and undercooked. Jacket potato Powdery texture and skin was soft, a sure sign of a microwaved spud and not an oven cooked one. Caesar salad A salad with some chicken nuggets in it does not constitute a Caesar salad (google it) Drinks were ok, decent coffee.

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Steve1606 . 2024-02-18

MORE AT TripAdvisor

Lovely little place, great value for money and tasty food. American pancakes with fruit and bacon was to die for

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Jess Cottrell . 2024-02-06

MORE AT Google

when i told my husband you could get the best bacon sandwich here he was keen to go. when he saw the price of them we had the usual' HOW MUCH!!!?' But then he got the sandwich and said it was worth every penny. huge bun, filled with quality, well cooked bacon and brown sauce. he is already asking when are we going back into durham? fabulous!

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ann a . 2024-01-25

MORE AT TripAdvisor

We spotted this cafe whilst looking for somewhere for lunch that wasn't a chain. We didn't want a lot as we were having a large dinner later. This lovely little cafe ticked all the boxes. We had to wait 10 minutes for a table but the waiter kept us up to date and cleared a table as soon as one came free. We just ordered sandwiches and drinks but the where delicious and fresh. The service was really quick. We where sat next to an open window but it was very chilly. It was no issue for them and they closed it straight away. Overall we had a great lunch, responsibly priced and quick so we could get on with our visit of durham. Please note it wouldn't be suitable for people who can't manage stairs. It is situated on the first floor and the stairs are steep

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karen allan . 2024-01-21

MORE AT Google

We spotted this cafe whilst looking for somewhere for lunch that wasn't a chain. We didn't want a lot as we were having a large dinner later. This lovely little cafe ticked all the boxes. We had to wait 10 minutes for a table but the waiter kept us up to date and cleared a table as soon as one came free. We just ordered sandwiches and drinks but the where delicious and fresh. The service was really quick. We where sat next to an open window but it was very chilly. It was no issue for them and they closed it straight away. Overall we had a great lunch, responsibly priced and quick so we could get on with our visit of durham. Please note it wouldn't be suitable for people who can't manage stairs. It is situated on the first floor and the stairs are steep

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karens_views123 . 2024-01-21

MORE AT TripAdvisor

Great Food and service. We had a full breakfast and a sausage stottie. Definitely recommend a visit.

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Graeme LearnSomethingNewEveryday . 2024-01-18

MORE AT Google

Friendliest cafe in Durham, food is 10/10 and I love how many tea options there are! 🤍

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Devil Rabbit . 2024-01-17

MORE AT Google

Always visit treats when we visit Durham. Usually have to wait for a table but on this occasion we walked straight to a free table. Did think our herbal teas were a little expensive compared to other places we have visited.

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C C . 2023-12-28

MORE AT Google

Lovely little eatery upstairs above the shops and in Silver Street. Located in one of Durham's delightful old buildings with authentic sloping floors and unstraight walls. I am a type 2 diabetic and thoroughly enjoyed a carb free lunch of very tasty ham and mushroom omelette with salad and slaw, it was delicious. The staff were a pleasure and credit to the north east. Look this one up folks.

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Graham Rigg . 2023-12-21

MORE AT Google

Great breakfast with excellent service in clean tidy surroundings - importantly also opens at 9am with other establishments nearby opening later in the morning. Will definitely go back.

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Ian R . 2023-12-19

MORE AT TripAdvisor

Me and partner got hot drink and cake. Staff were very welcoming and tables were ready and clean. Staff accommodated patterns dairy Intol very well, with lots of options to choose from. Cakes were lovely and came with ice cream; same with drinks. Prices are perfect for what you get would recommend to those visiting.

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Franco Cimmino . 2023-12-18

MORE AT Google

Nice tea with scones, definitely will go there next time I'll be in Durham.

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Alex Gusev . 2023-12-10

MORE AT Google

The stuff is helpful and understanding. Inside is extremely cold, so dress properly.

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Aiarpi Ezdoglian . 2023-11-26

MORE AT Google

Great food with excellent service in this cosy cafe. My go-to comfort treat after having my GP appointment! Food is of great portion and hearty.

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Grace Ting . 2023-11-24

MORE AT Google

This place was very busy on a Sunday morning and seemed to be popular with students. They did a nice breakfast and an extensive choice of other dishes. It’s up a flight of stairs between two ground floor shops so you don’t know how busy it is until you get to the top. .

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railway_chap . 2023-11-19

MORE AT TripAdvisor

Amazing first time here visited for my daughters 2nd birthday. We had a great experience with lovely food and friendly staff that made us feel very welcome & food came so quick and tasted amazing. Thank you so much xx

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Ockeisha . 2023-11-15

MORE AT Google

Between the three if us we had vegan, vegetarian and full English breakfasts to suite our individual dietary needs. All three were amazing.....the juices that came with each breakfast were of a good size and not a small tumbler. Plenty of tea and coffee. Alround a very enjoyable breakfast in nice surroundings with pleasant staff. Would definitely go again.

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Jo-Anne ODriscoll . 2023-11-06

MORE AT Google

Lovely cafe with food for everyone. Prices really good too

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Janette Jensen . 2023-11-01

MORE AT Google

Came here for breakfast on Wednesday, booked early as saw from other reviews and word of mouth this place is great. Stottie was lovely and really good bacon. Very friendly staff and great atmosphere

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Craig Sopp . 2023-10-28

MORE AT Google

Small coffee shop with lovely cakes and coffee, nice staff and all very reasonably priced.

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Neil G (Tank) . 2023-10-28

MORE AT Google

Lunch.....jacket potato with savoury cheese and salad- delicious 👍

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Karen Tanriverdi . 2023-10-27

MORE AT Google

I think it's amazing that this tea room has stayed open in recent years given the lockdown, inflation etc and it seems to be popular but it's not for me. I've been shocked at some of the prices for an English breakfast here when a good English can be had elsewhere at a much lower price. What puts me off Treats Tea Room is the stairs- one flight up to the cafe, another up to the loos. Sadly a lot of the city is like this which is a problem for anyone with any mobility issue or asthma.

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V . 2023-10-25

MORE AT Google

If you can manage the stairs this is a good place to eat. It can be bit cramped and there's more stairs to the toilets but the staff are nice and so is the food. If you get the right seats you can look down on Silver Street, one of the busiest streets in Durham.

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Rhagnar . 2023-10-24

MORE AT TripAdvisor

Good selection of food for breakfast and lunch. Had the ham quiche and scone with tea. Tasty meal, red onions a bit much.

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Jessica Ault . 2023-10-18

MORE AT Google

Lovely cafe Food was delicious well priced.staff were lovely, definitely will go back

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JULIE SPEDDING . 2023-10-11

MORE AT Google

It was really nice food however a girl at the till called Izzy was very patronizing to us and we ended up paying more than was stated. When we enquired about the deal on the menu she shouted very rudely at us.

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Becky . 2023-10-08

MORE AT Google

Excellent Tea Rooms. Called here 5 years ago when last in Durham. Pleased to say we have just been again and it is still as good. Very popular too. We only needed light lunch so a scone and a cuppa was ideal. Scone came with quality butter and jam. Garnished with a couple of strawberries. Brilliant service from the busy waitresses. Highly recommend this tea rooms

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Briansumner . 2023-09-27

MORE AT TripAdvisor

Fab full English breakfast. Wonderful service and reasonably priced. Would highly recommend for good quality, hearty breakfast!

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Emma Fisher . 2023-09-25

MORE AT Google

Breakfasts are beautiful. Perfect poached eggs, made just the way i asked for. Looking forward to returning to try something else on the menu. Staff very friendly.

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Kat Laycock . 2023-09-23

MORE AT Google

Lovely place to eat an hidden gem for Durham. Food was tasty, hot and plenty of it and staff were friendly. A recommend place to eat.

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Barbara R . 2023-08-30

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Sadly, a recent lunch visit was rather disappointing overall... The table was so sticky that the napkin placed on it was stuck fast! The halloumi salad desperately needed some sort of dressing, as it became very dry, very quickly. A needle thin line of balsamic vinegar is not sufficient. The halloumi became tough and leathery as it cooled, and was chokingly hard work to get down. The addition of blueberries and strawberries was just wrong, and didn't have any place in the dish. I picked them out and ate them afterwards, as dessert! My companion described her omelette as ' Rather grey and flabby. Not great.' This was our first post-Covid visit, and we were sad to note that some old favourites were no longer on the menu, including the superb homemade lasagne, and the spicy chicken paninis. We've loved this place over the years, but the current menu has limited appeal, and the increase in 'brought in' goods (including pies) diminishes its homely quality. So, in various ways we found it to be not quite what it was... However, the young staff are friendly and hard-working.

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Annette J . 2023-08-14

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Visited here while in the area for tea and some cake. Firstly the place stunk of a burnt oven. Scorching and stuffy in there. Tables were filthy. The lady cleaned the table but it was then really sticky. Ordered a millionaire shortbread, cake and a tea and a coffee. All items arrived separately which was a bit strange. Tea came with no cup. Had to wait 5 minutes for that,, and then another 5 minutes later were told no millionaire shortbread. Service wasn’t great but there was plenty people working! I’m sure it’s a cute little place but we didn’t feel that and we came out absolutely stinking of burning and cooking!

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Ktxp1 . 2023-07-16

MORE AT TripAdvisor

omg this was amazing! The cream tea was such a good price and filled 2 adults plus children. The super milk shake was great too. Great service. So glad they could squeeze us in.

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Harding1000 . 2023-05-29

MORE AT TripAdvisor

I had eggs Benedict (ham)and my wife had eggs royale(smoked salmon). The poached eggs were the best I've ever tasted. Perfectly cooked!!! Service was excellent, and we were asked several times if we needed anything. I would recommend this tearoom to everyone that I love!!

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TOM D . 2023-05-23

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I came for brunch with my husband and father in law. The waitress who took our order was lovely and very efficient. I had the breakfast pancakes and they both had the mega breakfast. Couldn’t believe how quick the food came out and everything was absolutely amazing!! The pancakes were the best I’ve ever had. Nice atmosphere and the service was brilliant. Can’t wait to come back again

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Laura G . 2023-05-14

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We stopped here for lunch after spending a long time deciding where to go and we were fairly happy with our decision. The service was very quick despite being a busy lunchtime and both dishes were delicious. The Nutella pancakes were fresh and fluffy (they did not come with whipped cream but the staff were quick to help when I asked for some). Unfortunately, there were a few downsides to our visit. The seating is quite limited and we were placed next to the main door, which was not ideal. There was also no cutlery and napkins on the table when our lunch arrived. Finally, the chai latte was too sweet and milky, without much chai flavour. However, overall, we enjoyed our meal and believe Treats offers good value for money.

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frenchtoastfan . 2023-04-12

MORE AT TripAdvisor

I visited with my wife on a weekend break for our wedding anniversary. We had been wanting to try this place but didn't realise it was upstairs and my wife uses a walking stick, so this wasn't ideal. The food was ok... My pancakes were good with bacon and maple syrup but my wife wasn't too keen on her vegetarian breakfast. She did not like the sausage and left most of her food. Overall it is not a bad place to visit but the stair access to the building isn't ideal for disabled customers.

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588nickyb . 2023-04-10

MORE AT TripAdvisor

Está situado en el casco histórico y desde que se entra se siente y se aprecia un ambiente muy agradable, el personal muy amable y la comida mejor. Si son de buen apetito el mega traditional english Breakfast es recomendable, igual el café Flat white

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René C . 2023-04-06

MORE AT TripAdvisor

£8.50 for one muffin..2 eggs n a couple slices of cheap budget packet ham...just awful..😬 Pointed it out to owner n received no reply 🤔

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Stewart W . 2023-04-05

MORE AT TripAdvisor

great service, food, friendly staff would definitely visit again. dont be put off by the heat in the café as the staff will open a large window if you request.

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traceydawson111 . 2023-04-04

MORE AT TripAdvisor

This place is a gem! Great food and delicious baked goods! The carrot cake was so delicious! We also had sandwiches which were delicious!

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NorthStar23523346166 . 2023-03-30

MORE AT TripAdvisor

Lovely friendly staff and amazing breakfasts. The cakes looked brilliant too! We came twice, the breakfast menu is very gap, great value and fantastic quality..

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SimonC808 . 2023-03-28

MORE AT TripAdvisor

Lunchtime stop in Durham I had chicken ham and leek pie with chips beans gravy and salad . Wife had quiche. Service and food was amazing and such good value . Hot chocolate was lovely and hot

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iowembassy . 2023-03-26

MORE AT TripAdvisor

We visited for lunch on a Saturday, a bit of a queue to get in but we’ll worth the wait. Service was quick and efficient. Staff were very polite and helpful. Food was excellent

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robsy . 2023-02-11

MORE AT TripAdvisor

This place was recommended to me by a Durham University student as I probably would never have found it myself. Great advice! After climbing a dozen steps you are entering a large but still cozy room with well-arranged tables. However, by far the biggest advantage...

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M K . 2023-01-25

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