Trading Post Coffee Roasters in Lewes

A great place to have breakfast , opens at 7.30 am so a good place to start the day if you’re doing the South Downs Way . Nice staff , proper coffee , good food . Just what you need to kickstart the day in Lewes Highly recommended, better than the other options

This place used to be one of my favourites but it seems like the passion to provide a good medium to high value experience has gone. Especially since pre COVID times. Not only have prices gone up making it not a valued experience but the quantity of the food on the plate for the same item found pre COVID has become less. I'd like to recommend this place to anyone but I'm afraid I cannot do that these days.

We sat outside at the back, the floor was messy, dirty napkins, food water on the floor. We ordered 2 lattes and a herbal tea,all of them came in paper cups which we were not happy about, asked about proper cups, said they had run out, beut everyone aftrr us had the drinks in proper cups. The herbal tea should come in a teapot with hot water, paper cup again, totally undrinkable do strong it was vile, had to ask for teaspoons. Totally poor service.😱

Excellent coffee but very slow service. The cafe wasn’t busy but it still took 20 mins to walk a croissant over to the table and longer for 2 coffees. A pity as it is a good cafe otherwise

Absolutely love this establishment. Friendly and helpful staff, cannot forget to mention Owen their roaster, he is a wonderful fellow. Taught me all about the roasting process, bean origins and explained all their blends in detail. Hopefully I’ll get to bump into this guy again soon! I also noticed their management was really on the ball, it’s nice to see someone in a high position doing every type of job there. He was on the coffee machine one moment, cleaning the next then back in the kitchen. I asked Owen his name, I believe it was Will. A great couple of guys.

I came to trading post for a coffee with a friend, we were greeted by an extremely friendly and enthusiastic server named Owen. He asked us about our day, and reccomended the best coffee blend. I will definitely be returning, purely due to Owen! A great experience.

Great sourdough toast and marmite. Low key, very attentive service. Nice stop.

My only but quite major problem was with general hygiene. The tables were dirty and not cleaned between customers, the water glasses needed washing and wiping out before you could use them, the chef who we watched thru the ‘open kitchen’ window where we were sitting, dropped equipment on the floor and just picked it up to reuse, cutlery wasn’t washed properly, and both teapots arrived covered in kitchen grease which seemed very bizarre. I honestly don’t think they would pass a random inspection. It will definitely mean I’d think twice about returning. Food was fine - but my mushrooms sat on the counter under the hot lamp for about 15 mins before coming out (I could see them from our window) and consequently were not hot.

What a find-Best coffee on my whole European holiday and I am a Aussie coffee snob! Barista Owen Wellham went the extra mile and surprised me with a swan coffee art cappuccino. :) I received fantastic service from Owen and he clearly enjoys his work and shared real passion for coffee. I wish our charming barista Owen Wellham a fabulous career as a coffee roaster.

Been here twice. Last time good was good. Today, I ordered a croissant and toffee cake with two teas. I ordered at the counter and the servers didn’t indicate where cutlery or napkins were. When I enquired, I was answered a little abruptly; they were talking to a friend at the time. We carried cakes outside and waited more than ten minutes for two pots of tea. Café was by no means busy at all. I went in and asked if the waiting tray with two teas was mine. Tea served in a chipped cup.

Best coffee I’ve Ever had , also had a really lovely server called Owen he was very attentive and gave us recommendations

It was great owen was very friendly

Owen was charming and very knowledgeable about the coffee sources and roasting process. And my coffee was delicious!

Yep, a really excellent coffee with a bunch of flavour I can just about identify. Really interesting chat with Owen about the process - love that he’s so passionate about it, I didn’t realise there was so much to it!

The food here is always very tasty but the service was a let down today. I appreciate it’s Good Friday and probably very busy before we came in. The tables had not been cleared, my food came first, the hot drinks 15 minutes later and we then had to remind them that we were waiting for more food…. Cutlery boxes were empty, no glasses by the water tap and the toilets were dirty with a lot of “old” dirt around the back of the toilet seat. Not impressed today sadly.

Always love coming here it's such a great vibe and great service. Owen is always fab at making my coffee, really friendly and lovely!

We had such a lovely experience at Trading Post this week - delicious food, nice, family atmosphere, and the best coffee I’ve ever had!! My children were interested in the coffee roasting, and Owen took the time to show my kids, and be so incredibly kind and informative to all of us: he took time out of his day when it was crazy busy in the venue. He was a breath of fresh air, and when I was having a tough day during the Easter hols, he made my day better. Trading Post is very lucky to have him!

Pastry and a black coffee - superb as always. Excellent service from Owen, thank you ☺️

Our server, Owen, was so lovely and friendly. Thank you for a lovely experience and great coffee!

I had 30min to spare so i popped in for a coffee and had a lovely experience largely due to a very friendly member of staff called Owen

Went in for a hot drink and catch up with some friends, it was a really lovely atmosphere and great drinks. We were served by a lovely guy called Owen who was really friendly and made us our drinks quick! We’ll definitely be back xx

Great atmosphere, always super busy! Coffee is lovely and smoothies are great! Huge menu and veggie/vegan options are brilliant! Quick friendly service and facilities usually seem nice and clean!

Please avoid this place not organised staff long waiting for cup of coffee you pay for large get mini ....

Ive been going to tp lewes for around 2 to 3 years. Its changed manager a few times.. The odd time you may have to wait longer but its only due its busyness. The odd time the food isn't as good as you know it can be but even chefs have bad days The coffee is superb always The staff are definitely working hard and being friendly, you can see they have a lot going on.... Overal great place to have coffee and food

Owen is excellent. Super friendly and a nice guy. Drinks here are lovely and the opening hours are excellent

Very nice coffee and quick service. Food was high quality and nice but was a bit slow. Would say it’s a bit overpriced but overall very nice.

We came at one of the busiest times so our food was understandably a little late. Staff were nice but forgot to warn us that the sausages contained wheat when we mentioned I was celiac, however one of the chefs came out to personally apologise which was very lovely. Trading post Lewes is a lovely place to go to for a lunch or brunch but do be aware they can get quite busy on Sundays.

I come here regularly. The coffee is particularly good and head barista, Owen, makes the best coffee. There is always space to work too, and the food is nice.

Loved my coffee - really delicious and clearly made with care. I am very particular about my coffee and Owen served us up a real treat. Thank you. I’ll definitely be back.

I love their coffee and often buy it to take home. However, it is good to have it served professionally on better equipment than I have. Perfectly made by Owen, the barista.

We went in for a takeaway coffee in good spirits. The three staff at the counter didn’t acknowledge us for a good three minutes until we commented on the lack of service. No apology given. Dismissive service to take our order and then we were aggressively asked to move aside and wait for our drinks to make way for the other customers: one woman, whom the staff member took a lot of time chatting with causally seemingly not concerned at that point about other customers building up behind her. We then waited ten minutes to get an espresso and a peppermint tea. Not sure why the hostile service in what looks like a very beautiful cafe? But it doesn’t create a good vibe for the business. We will take our business elsewhere next time.

I had my 60th birthday party here so hired it for a private function, what an amazing place this is, the staff are really friendly and helpful, the food was superb, couldn’t fault it at all

Bad value for money A breakfast squashed on a tiny piece of bread. Miserable staff. No toilet paper in ladies toilets. Pretty poor all round considering the price.

Ok was on a sunday and busy. Waited about 25 minutes for a coffee. Watched many a drink go back and forwards when staff could find tabke numbers. Mine was in plain view and still didnt find me. Had to go and chase. Drink not great chai latte and over priced

The coffee is the best in Lewes. Lovely atmosphere and they are always pleased to see you. Very enjoyable experience.

I would have liked to try the coffee and food by the place was is absolutely rammed. Almost every seat occupied by a single person working on a laptop and making their drink last all day. Looks good though.

This looked a safe bet. It's a modern coffee shop with a decent menu and lots of cakes. You order at the counter and are given a number to display. The waiting staff then wander round with your individual items looking for your number. My wife had to ask where her coffee was. They were drinking it as they hadn't found our number. I ordered croque Monsieur as I had to get back to work quickly. It took half an hour. If you're in a rush order a sausage roll and cake. The food was fine but expensive. May as well go to Bill's.

Overpriced and mediocre food, with slow service. I ordered the avocado and poached eggs on toast, and asked if I could substitute the eggs for something else (there was no other veggie option that didn't have eggs). I was told I would have to pay extra for the substitution, which makes no sense. I ended up paying the full price (almost £12) for avocado and feta on toast, despite having no eggs and no substitutions. To make matters worse, the 'meal' took almost 20 minutes to arrive. I had thought maybe they might have given me a little more avocado at the very least, but what I received was a burnt piece of toast with a thin scraping of avocado, and a little heap of feta. My friend ordered the poached eggs on pita, and both the yolks were solid all the way through. Extremely inflated prices for barely edible food that takes far too long to arrive. I won't be eating here again.

Why do we always have to wait so long for our drinks? Even when the place is empty!

Not a good experience, both coffees we had were lukewarm and the cakes were stale. Really disappointing.

Service at counter very slow, no acknowledgement or eye contact. Tables very untidy and many occupied by singles on laptops nursing one drink. Looking at similar reviews I wonder who owns and manages this business. It used to be very good but my last two visits have been disappointing.

We recently hosted our company's Christmas party at Trading Post Coffee Roasters, and I cannot speak highly enough about the experience. From the very start, the staff were incredibly helpful, assisting with event planning and ensuring everything went smoothly. On the night of the event, the service was exceptional — the staff were friendly, attentive, and made sure everyone was well taken care of. The buffet-style food was a standout. There was an amazing selection of delicious options that catered to a variety of tastes, and everything was fresh and flavorful. The drink options, both alcoholic and non-alcoholic, were varied and well-chosen, making sure that everyone had something they could enjoy. The atmosphere was warm and welcoming, and it truly made for an unforgettable event. Everyone at our company had a fantastic time, and we couldn't recommend Trading Post Coffee Roasters more for any event or gathering. A big thank you to the staff for making our Christmas party such a memorable occasion!

This place has dropped it's standards since we last visited. It was grubby and clearly had not been cleaned properly in a while. The tables, floors, cutlery, glasses, toilets. Everything was visibly unclean. The staff didn't seem happy. It is half full of people working on laptops, so the atmosphere has taken a dive too. Such a shame.

As per previous review- tricky finding clean table as tables were not being cleared and had to sit at dirty table for some time - observed other empty, uncleared tables too, cutlery and knapkins not replenished and had to ask for them. No toilet roll in either ladies toilet and when I went to wash hands, both dispensers were empty. YUK. When I drew this to the attention of female staff member, she was unapologetic and dismissive. Coffee took an AGE to arrive and myself and another diner both went to chase this up. It wasn’t busy- 2:30pm on Sunday- empty tables at the front and only half full in the rear . Managers Morning Briefing should cover all of these very basic points.not the first time we’ve had really slow service here, despite giving it a second and third chance, still no improvement and wouldn’t recommend any more. Felt queasy after taking home our very lacking in marmite sausage rolls- we’ve had better here. Won’t be back. Shame- hope your Horsham branch is much better managed. Needs refresher training.

New review: Needs a thorough clean, used to be half decent, but i dont think I'll go back again. Old review: Nice vegan selection of cakes and bits. But ignored by 5 members of staff for at least 5 minutes. Not even a "hi, I'll be with you in a min"

Had a sausage roll, expensive but really tasty. Coffee was delicious.

If you're happy to be completely ignored by staff, sit at a sticky table, clear your own table, have to go looking for your own cutlery and be told 'there are more forks at the back of the cafe if you want to go and look yourself' - then you will love this place. Food is alright but I'm not sure if the staff get any training at all - the guy behind the till was the best - didn't even say hello, just stared at me until I said my order. Shame, prime location yet management seem to rest on their laurels that people will keep going back to this faux trendy totally impersonable and soulless space and be treated like a total inconvenience. £6 for a slice of cake, also totally overpriced. Avoid.

Great espresso and very friendly and speedy service

10 minute wait to order only to be told I couldn’t have a proper cup. Waited another 10 minutes to get a tea but gave up when it never arrived. 5 minute wait to get a refund as I gave up waiting. Management very unsympathetic and never apologised. Absolutely terrible service

Really disappointing experience, waited 25min to be served a flat white and hot chocolate. Other tables had similar issues. After being tired of waiting I decided check on the delay to find it sitting on a tray getting cold, after being told ‘we’ll bring it over’ I stated I would take it now to which a women replied ‘whatever’ with an attitude. Won’t be returning despite being an East Sussex local.

Have always rated TP as the industrial roasters and processes bring the whole place to life and it is noteworthy coffee that clearly brings in the crowds. This branch notoriously has a fair wait and is a little too slow. Hope the office and management can support further and bring in some more staff so they can ultimately get even more coffee out to customers.

Poor service. Waiter doesn’t pick up order number cups so spending time wandering around looking for correct 1. When it did eventually come split coffee in cup, did apologise, however swimming in saucer and no offer of fresh. Coffee Luke warm. Gluten free cake very dry and sweet and overpriced. First and last time!!!!

The plant based red velvet cake was absolutely vile, It was dry and cheap tasting... Honestly offensive for how overpriced it is.

Full English breakfast was phenomenal, Mocha coffee was asked for extra hot...amazingly without the usual Barista bullshit -' it will burn the milk' ...came hot and is one of the best I've had. Thanks..Good morning visit and they let doggies in...10/10 guys.

Really disappointing - ordered eggs florentine and it was served on a bread roll / burger bun. Def not a muffin. So loads of doughy bread with hardly any topping. I won’t be coming bavk

More than 20 million utes to make a coffee

Service has never been bad although they tend to be busy and a little wait (not any of the staffs fault) During this trip I ordered a toasty, upon a few bites of it I saw a green lump and after checking its quite clear it was a large lump of mould in the middle of the toasty. The staff took it seriously and refunded but I won’t be eating there again as it is rather off putting.

Not a good experience. Only take card payments, doh, have they considered not everyone has a card or wants a card. Asked if I could use the toilet, even though I wasn't able to have a coffee there, due to no card. No lighting anywhere in the toilet area, pitch black. Waitress said 'yes, we know none of the lights are working'. Never going back.

Turkish eggs were 90% greek yoghurt, no flavour at all (bland pitta, bland eggs, plain yoghurt, bland spinach). Also served in a bowl, which meant the pitta was impossible to cut without the bowl swinging all over the place.

I ordered hash a brunch dish with an add on of halloumi, very little! There were no chickpeas in it, as advertised, there was a poached egg which was not ordered...it was mainly new potatoes fried with a smidgen of spinach, very dry, tasteless and unsatisfying. The service was slow, the loos were unsavoury and flooring wet, as if cleaned, but not dried off afterwards, making it unpleasant and potentially dangerous.

Shame, as service here was superb including ordering me a mini cab under pseudonym Daniel which was funny. Here for a retirement do and we did all enjoy venue but linited food had sausage roll which I left some as felt it had been sitting many hours and not as tasty as would be if fresh, wine menu very little choice so stuck to cortados which were ok but I am still not a fan if Freshways milk.

Popped in for a take away coffee at 11.30am to be told its at least a 10min wait. I didn't quite believe it so questioned it and yes..... 10 mins for a take away coffee. There were lots of staff on so don't know what the problem was.

Great place to have coffee. Caught up with a friend over coffee and cake. Great selection of beans to choose from when selecting the coffee. I have the red velvet cake (plant based) and was so luxurious. A lot of tables and lounge areas as well as an outside space.

Quite nice atmosphere and food. Coffee good and egg dishes nice. Glasses were quite greasy and not washed up well and had to be changed, also fork needed to be changed.

I've been coming here for a few days to work, and the atmosphere is fantastic. However, the service could use an huge improvement. The runner leaves cups and plates on tables. When I arrived I had to ask someone to clear the table so that I can sit and eat and drink coffee.

I enjoyed a few drinks in here including a non alcoholic beer. I sat on the tall stalls where I could charge my phone, there were lots of charging points. I bought some coffee, you choose the beans then they grind it freshly for you. A lovely place

Probably nice coffee- unfortunately I had to have mine cold as it took so long to settle my 2 month old who had the life scared out of her in the courtyard seating area. Apparently the bins are also there behind a screen, and a huge crate of glass recycling was emptied into the bin with no warning right next to her ear. Thanks for that!

Unfortunately this place has become a bit of a pram car park, for of jolly mothers with loud voices. Nicer when it's quiet.

No breakfast available at 11am. Also do not take cash which is a disappointment. Table numbers given out in disgusting soiled cups.

Very slow service. We were the first one in line but it took the staffs 5mins+ to come back and to take our order(there’re 5 of them). No communication in between. Undrinkable cortado, burnt and bitter. It was super foamy too, is it supposed to be 1 part foam 2 part liquid? Lemon Meringue Pie was melting and tasteless, no sourness no sweetness nothing. We wonder how long it was sat there. Plenty of choices around. Avoid this.

A good atmosphere and a large variety of food. There's obviously a lot of care that goes into the food (as can be seen through the windows into the kitchen), and the coffee is incredible.

Coffee was nice but cake to accompany it was a complete let down! One tiny flat chocolate brownie that looks like a chocolate penguin bar! Sticky toffee cake was dry and again tiny for what you pay! Left very disappointed and won’t return

Served us a pancake with mouldy raspberries on it. When we asked for a new one, they took so long to bring a replacement that we had to cancel it and go hungry. At no point did the staff or manager apologise! They treated us rudely throughout. Avoid!

Incredibly slow service with staff half asleep

Sorry to say this coffee shop is so disappointing. A great spot, decent coffee, but excruciatingly slow, zero customer service and sticky grubby tables. Yuck!

I think the staff are very friendly, polite and courteous and the setting is very relaxing, being a particularly easy going place outside peak periods. My sole complaint is that the cost is shocking. Simple dishes of dishes on toast (rarebit) or beans on toast is very pricey for what it is. The food is acceptable but not high quality so doesn’t justify the cost, so I’ll assume the same line would be used that it’s because of the fixed and operating costs. I don’t buy this stuff because excuse and believe that like so many places, Trading Post is unreasonably over priced.

Great coffee and a very cute and massive place inside to sit

Way too expensive for what it is - restaurant prices without any care or attention to detail. Young serving staff doing their best but no manager in charge. Tables left uncleared, huge waits even just for coffee, overpriced food. Avoid.

First time trying this one in Lewes after going to the others in Brighton. Coffee was great as always but I love the ambience. They were playing the best playlist! It's a great spot to do some work too with wifi and plenty of plugs.

We had our wedding reception at the Lewes venue. Daisy, our co-ordinator from Trading Post was so helpful and sorted everything for us to make sure our day was as special as it was. We can’t thank Daisy and the lovely Team enough for all their hard and friendly work both leading up to and during the event. Faultless . ❤️

Really really disappointed in the cafe. We were staying in Lewes for 3 days. Day one went in to have breakfast chose the granola but they had run out of greek yoghurt. Day 2 tried again they had run out of granola..why have it in the menu? Also wanted to pay in cash they don’t take cash? Why ? Disappointed went somewhere else It looks good but lacks everything that goes with that. Staff really not that bothered at all.

What a wonderful town Lewes is! It has long been one of my three favourite in the whole of Sussex along with Rye and Chichester. It is full of great bakeries, book shops, pubs and coffee shops, Trading Post among them. I'm told it is fairly new and I have to say I've not noticed it before even though I've been to Lewes dozens of times, especially this part of the town. I had eggs royale which was made special by the inclusion of spinach and was therefore a cross between royale and florentine. I have to say this was one of the best I've had. My wife had banana cake with a coffee and peanut butter sauce. All this was washed down with a delicious cup of coffee. The atmosphere was good and the service excellent and efficient. We sat at the rear of the café and through the window we could see what looked like a very pleasant garden area albeit a little small. The prices were about average. I will certainly attend next time I'm in Lewes! I'm told there is a Trading Post in Brighton so will try that one next time I'm in town.

Lively and nice place to work or relax. Lewes Community Cafe.

First off, the coffee was excellent. Clearly the primary purpose and expertise of this place. Had two types of beans, the moco loco was especially great as a hot coffee, and in an iced coffee too. The atmosphere is pretty nice too. Good place to hang out for coffee. So, 10/10 for that. But we went for lunch, and the food was not at all at the same level. Menu items looked good, and it tasted ok, but the ratios of ingredients were off, and the style of ingredients did not match the goals of the dish - for example, potato hash was more like a roast vegetable tray bake, and there were lots of burnt bits, and uneven cooking. Chickpeas in another dish were small hard pebbles. Maybe we chose badly. If you want food, choose wisely I guess.

Nearly £12 for 2 coffees and a flapjack, usual prices but you'd expect a decent cup of coffee, not a lukewarm cup of sour brown bathwater, not the servers' fault but obviously under staffed and under trained. Lol why is it always like this in most of the coffee shops I go to!

Nice little restaurant/cafe with very good food and very friendly staff. Nicely decorated

Ordered a takeaway babychino for my 3 year old, and they gave her a coffee. I didn't release until she had drunk most of it. When I told them their mistake, they simply laughed it off and barely apologised. Gormless staff, either inexperienced or poorly trained both of which are not ideal. A total lack of desire to rectify the situation. Also ordered 3 drinks and 2 came within 5 minutes the 3rd I had to wait about 20 minutes for, not the first time that has happened.

Ordered a takeaway babychino for my 3 year old, and they gave her a coffee. I didn't release until she had drunk most of it. When I told them their mistake, they simply laughed it off and barely apologised. Gormless staff, either inexperienced or poorly trained both of which are not ideal. A total lack of desire to rectify the situation. Also ordered 3 drinks and 2 came within 5 minutes the 3rd I had to wait about 20 minutes for, not the first time that has happened.

The perfect breakfast! If the English Tourist Board is still in existence, it should come here, take a photo of the full English breakfast and send it to all their B&B members and ask them to make sure their breakfast full English looks and tastes like this. Because it’s perfect! I won’t go into the detail - just rock up and have one. Thank me later. Oh and the coffee is excellent also.

Stopped in for breakfast whilst visiting Lewes. It is a place where there is both a bakery and a traditional English breakfast offering. It is a refined place, with high quality and a consequently medium-high cost.

Lovely food and coffee, prompt, friendly service when I've been in, nice atmosphere and really good portions. Still full four hours later. 🤟🏽

Long term fan but recently has gone off the boil. Serving team left including the best baristas so quality of coffee hit and miss. Food generally good, along with service at quiet times, though very static menu. Main nightmare which is overly loud plastic unmusic from really in the day which rings the peace and quiet. Loudness and quality of the music had always been hit and miss but recently far worse.

Best coffee and ambience in Lewes, provide real quality coffee and cakes plus great service👍 My go-to ‘recharge’ point every time🙂

First and foremost, great coffee. That's why I came here, and I was not disappointed. As I drink black coffee, the difference between good and poor quality really comes through. Secondly, the food offering looked good. I opted for a foccaci salmon sandwich, which was nice enough, but I wish I had gone for the cheese and ham on sourdough instead for a stronger flavour. I would order with confidence though, I suspect the food menu would be good also. Relaxed atmosphere and comfortable seats made this a lovely place to sit in Lewes, which has a lot of great food and coffee options.

We have visited 3 times now in the hope the previous experiences were just off days or a glitch, sadly not the case, 40 min wait for a very basic plate of food, previously had to ask for our hot drinks after 30 + mins and after breakfast was eaten, I have yet to have a hot drink with my breakfast order, breakfast today turned up 35 minutes after the coffee and was cold, we asked for it to be reheated, they took it away and when they brought it back however there was absolutely no difference in the food’s temperature and the food tasted horrible cold, there are plenty of staff, so that’s not the problem, we raised our issue regarding why it was taking over 30 mins just to get a coffee and the manager was defensive and rude, saying if we didn’t like it we didn’t have to stay?! Shocking customer service, appalling attitude shocked it keeps any customers.. really need training in customer service amongst other things

Trading Post was one of the few places available for an early breakfast on a Sunday in Lewes which is why we popped in. And we're very glad we did. Staff were friendly and helpful and there was a good selection of dishes (plus pastries) from which to choose. My wife's eggs Benedict with avocado was very nice although could have done wit( more avocado to satisfy her tastes. My sautéed potatoes with chorizo and a poached egg was excellent. Potato for breakfast! Both dishes were large servings and neither of us were able to finish. Very tasty, though. I had a chai tea which was different to any chai I've had before because it was chai-flavoured black tea and not the standard mild-based chai. It still had hints of cardamon and the like. Recommended as a place for a lovely breakfast.

Really lovely brunch menu and a wide selection of drinks to accompany. My friend and I had a lovely time here and will definitely visit again when in the area!

I have been here twice for brunch. The first time it was excellent. Yesterday it was really bad. Ingredients listed on the menu were not used. We had to sent two plates back because the food was burnt (the burnt side turned over in the hope we wouldn't notice). In the end the hash that two of us ordered amounted to a bowl of boiled potatoes and an overcooked egg. Hopefully just a one-off bad day.

Not saying this to be mean but they really have the worst-trained, slow, uninformed staff. This is from several visits over many months. I’ve kept going because I love the coffee and food. (Albeit a dish I’ve been ordering gluten-free and today got told isn’t…) Lots of staff who are not that busy, just not focused on the job and not being efficient. Went to Bill’s instead (brunch costs the same) and the difference in staff attitude and working style is miles ahead. Several times I’ve been sitting at a table looking at my coffee on the counter getting cold and not being served to me! (Sometimes I just go and pick it up). Last time my food order took nearly an hour (it was quiet) - they had evidently forgotten about it but no apology. Even when I asked someone to check on it, they said ‘I’ll go and find out’, and didn’t but kept chatting to other staff and I had to ask someone else again. The list goes on. As per many other reviews here, tables are often not clean, whether it’s busy or not, bit of a grimey feel in general. Staff need to wake up and put their mind on the job.

Wow- what a lovely local for us. We can’t speak more highly. We live opposite and use this place so much. Sausage sandwich (for your carnivores) is a must!! Coffee is great too!!