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3.8

Based on 3.501 opinions finded in 3 websites

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Nº 245 in 322 in Lewes

Nº 61 of 73 Other cuisines in Lewes

CUSTOMERS TALK ABOUT DISHES WITH..piefishpuddingcoffeesaladsteakmeatporkpaycookedbeautifulcheesepotatoesoldchickenroast

comment_iconOpinions

Meat in pie tough and full of gristle. Pork belly overcooked and dry. Beans overcooked too.

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S Homer . 2024-12-04

MORE AT Google

Steve was an awesome waiter and attended to all our needs and had a great sense of humour xx

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Alison Martin . 2024-11-30

MORE AT Google

Steve was our waiter today he looked after our group brilliantly and nothing was too much trouble. Food was liked by us all a really enjoyable catchup. Thank you

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Laura Barnard . 2024-11-30

MORE AT Google

A Glowing Review of Smugglers Rest Our visit to Smugglers Rest today was absolutely outstanding! A group of 14 of us came together for lunch, and from the moment we arrived, the experience was flawless. Steve, our waiter, greeted us with a warm smile and a touch of humor that set the tone for a relaxed and enjoyable afternoon. He patiently waited for everyone to arrive and didn’t rush us in the slightest, which was incredibly considerate given the size of our group. The food was exceptional, and every single one of us thoroughly enjoyed our meals. The service was impeccable—Steve made sure we were well taken care of, and we truly didn’t want for anything throughout the afternoon. The pub itself had a wonderful, welcoming atmosphere, with happy and friendly staff who clearly enjoy what they do, adding to the overall experience. We left feeling incredibly well looked after and would all return to Smugglers Rest without hesitation. Thank you, Steve, for your first-class service and for making our meal so smooth and enjoyable. A brilliant afternoon all around! Highly recommended.

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Miss Sarah . 2024-11-30

MORE AT Google

Visited in late November 2024. An atmospheric traditional pub with ample car parking in a perfect cliff top location. Reception for table seating was slow... but otherwise table (food) service was 'top notch' by the very efficient and friendly Steve. All the party enjoyed the food including different takes on starters and traditional mains. Will go again and would recommend.

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Gary Brettle . 2024-11-29

MORE AT Google

I had the pleasure of visiting The Smugglers Rest recently, and I must say, it was a fantastic experience from the moment I walked through the door. I was greeted by a very welcoming gentleman named Steve, who set the tone for my visit with his warm and friendly demeanour. I was there to get some work done on my laptop, and Steve went above and beyond to ensure I felt comfortable. He not only pointed me in the right direction but did so with genuine enthusiasm and open arms. Throughout my visit, Steve was incredibly helpful and attentive, always ensuring I had what I needed. It’s rare to find such exceptional hospitality, and it made my time there all the more enjoyable. I’ll definitely be back to The Smugglers Rest—whether it’s to work, relax, or simply soak up the welcoming atmosphere. Highly recommend!

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Greg Bothwell . 2024-11-29

MORE AT Google

Steve was very friendly, food was very good. We had a lovely time.

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Mrs Liddiard . 2024-11-29

MORE AT Google

Very nice dog friendly pub. Food was very good.

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Dave Gearing . 2024-11-26

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Met woth some business asscociates following work. Had dinner with starters and mains. No alcohol so only had soft drinks. Service was swift amd polite. Food was of a reasonable standard and much better then approx 5 years ago when I last braved yhe venue. Better experience this time though. Happy to visit for a quick bite or an off the cuff bite to eat. Also, dog friendly so this is a bonus.

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John Fields . 2024-11-25

MORE AT Google

Had a great Sunday roast, especially the trio with a little bit of everything. Recommend the Eton Mess for dessert as well. Lovely atmosphere in front of the real fire on a blustery winters day. Service was quick and efficient.

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Simon Hardinge Tapp . 2024-11-24

MORE AT Google

Me and my mum came last weekend for a meal, the service from Edie was absolutely amazing, nothing was a problem for her. The food was beautiful, and the atmosphere was amazing as well. We will definitely be coming back!!

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CM . 2024-11-24

MORE AT Google

Yum. Really outstanding roast here this evening. Super service from Sti and lovely Lewis. I highly recommend. The roaring real fire really added to the atmosphere.

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Astrella Chapman . 2024-11-24

MORE AT Google

We spent a pleasant evening. Good friendly service and nice food.

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David H . 2024-11-24

MORE AT Google

Halloween has come and gone. Please clean all the cobwebs away from inside the building

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michael ripley . 2024-11-21

MORE AT Google

Lovely service feom Debby. Lovely view from the window. Lovely food.

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Eli Hooper . 2024-11-16

MORE AT Google

Decent food and friendly staff,

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Christopher Oliver . 2024-11-16

MORE AT Google

We had a really delicious meal, Debby was an amazing server, utterly charming.

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Tate Farman . 2024-11-15

MORE AT Google

Ok chain pub in a good location. Worth a 3.5 really.

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Jez . 2024-11-10

MORE AT Google

Meeting up with two of my sons celebrating a birthday catching up with grandsons news, we met at an agreeable venue. What a great restaurant with large car parks. A dog barking put me off slightly until a friendly smile from our waitress made the noise go away. The two youngsters devoured a large pizza each, my sons chose slow cooked pork, I went for fillet steak. Cooked to perfection, bernaise sauce & mustard to complete the heavenly meal. The baby tomatoes on the vine are a perfect accompaniment with a small salad. Connor the chef, cooked an excellent presentation meal, our hard-working waitress coaxed a desert for some of our group. Well done for spectacular cooking and waitress service....

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Colin Meagher . 2024-11-09

MORE AT Google

Extremely disappointed with our experience at the Smuggler’s. Ordered a mocktail on arrival. When the drinks arrived, I was informed the item was unavailable and they made me something else without asking if that was okay. We were not asked whether we had any dietary requirements. I ordered the beef brisket sandwich, the portion was minuscule for the price and I did not feel comfortable paying for what I received. I asked the waiter if this is norm. The demeanour of said waiter changed immediately and he rather combatively stated that it just looks small but it was portioned out appropriately. I requested an alternative and received this 15 minutes later. We ate and when it came time to pay, was told that this item would not be taken off the bill. Something that was not conveyed prior to payment. Thankfully, the manager was incredibly helpful after discussing further and did remove the sandwich.

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AVG GIRL . 2024-11-09

MORE AT Google

Great location but could be cleaner

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daniel bennett . 2024-11-09

MORE AT Google

We stayed in Telscombe (we will be back on holiday there). We always ended our walks through the nature reserve at the Smugglers Rest for lunch or a drink. We are also glad that we discovered this place after reading the books by Peter James. We think that the Smugglers Rest meets our high standards. What could be improved: the (male service) is a bit too casual and uninterested. The bar could be a bit more spotless (no dirty rags). But the decor is beautiful, the food delicious. We will definitely come back.

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Veerle Boyens . 2024-11-08

MORE AT Google

We had a lovely time and Nicki our server introduced us to the app which is definitely worth a download. The pie and fish & chips were both great and a reasonably priced. The food was fresh, light and came out pipping hot. Also the triple cooked chips were crispy and fluffy. Will be back again soon.

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Samantha Bradbury . 2024-10-29

MORE AT Google

Grill wasn't working. Salad was just leaves. Gratin rock solid. Dirt in mushrooms. Argumentative manager. Wholly awful.

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Sophie Ann Clifton . 2024-10-29

MORE AT Google

Great meal, & service from our waitress Summer

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Sarah Johnson . 2024-10-27

MORE AT Google

The service was fast, friendly by Debby and the food was Amazing . A lovely atmosphere, great pub and views . A lovely first time visiting this pub and will definitely be revisiting soon .

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Emma Wells . 2024-10-27

MORE AT Google

A lovely roast dinner & the choice of dessert was superb. Debby looked after us very well & was extremely professional, efficient & polite.

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Georgie Bancroft . 2024-10-27

MORE AT Google

The food was great, and comforting with a great drink choice. Our server, Debby was really kind, sweet and very hospitable. An amazing experience

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Tarun Swaminathan . 2024-10-26

MORE AT Google

Steve our waiter was really quick, polite and entertaining. The food is great and portions are big. Really recommend this. We had everything we could barely finish and only 80. Reasonably priced.

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Romeo Leu . 2024-10-26

MORE AT Google

Food was great, excellent service from Steve...made the meal!

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Tim Bond . 2024-10-22

MORE AT Google

So disappointed, I use this place a lot and in the past had very good food on all occasions today however was an extreme exception. I did point out the problems to our server who was excellent by the way and said he would pass on my concerns. I expected a manager to see me as I paid my bill but the server had to go behind the bar to take my payment. Had a manager bothered to see me I would not have posted this as I know how harmful a bad review can be. I was with my granddaughter and her baby and we did not to make a loud protest but maybe we should have. My Calamari Starter was very tender and tasty but cold. The sticky chicken starter was cold and did not taste good so my granddaughter left it having eaten one piece. The Gammon Steak was cold overcooked and very tough she had two mouth fulls and left the rest. My steak pie was tasty and I finished it but it was luke warm and the pie crust was white and just cooked. The vegetables on both plates were just warm and the chips hardly warm and undercooked we left most of them on the plates. I really hate having to leave this sort of feedback but I feel a manager should have heard my problems and seen me as I left. I may look old and stupid but as a retired hotelier and restauranteur I feel qualified to judge food fairly.

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Bryan Turner . 2024-10-22

MORE AT Google

Had a lovely lunch here with my fiance. Great food and staff and just normal, nice people !

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Ceri Green . 2024-10-21

MORE AT Google

The formerly Badgers Watch, remodelled as the Smuggler's Rest, rests snugly atop Telscombe Cliffs and looks to all intents and purposes like a little fortress overlooking the surrounding area squidged comfortably in between the south coast road and the cliffs edge. Warm, welcoming wood everywhere and the appearance of a central wraparound bar. Much as the building itself outside, the bar area overlooks everything inside. Some smaller nooks for a quiet comfortable drink, some bigger variously sized areas with varously sized tables and chairs variously surrounded by some interesting features and artwork. Visiting on a Friday lunchtime and being virgin smugglers we were unaware that the lunch menu is only available Monday to Thursday so we opted for an outside table and a look at the menu that was. The outside area, like inside, has several levels - I'm suspecting geographical inclinations (hehe) - with amazing views right over the chalk cliff top and out to sea and awesome landscapes both east and west. There are some shed-like booths at either end that act cunningly as windbreaks and I imagine with a few ropes of twinkly fairy lights and some outside heaters, this stepped terrace would have a great vibrant atmosphere with a group of friends watching the sun set over the twinkling sea as the surf crashes below. The menu covers all the expected offerings in a well presented manner. Burgers, pizzas, pie lids on pots, puddings, blah di blah di blah. We both went for a mash-up I've not seen before with the Hunter's Chicken Schnitzel which came with some fat chips in a pot and an undressed salad garnish. I'd have preferred a few more chips but after eating everything that was a case of greedy me with eyes bigger than my belly, which itself is already quite vast. A pint of Thatchers cider and some tap water rounded off the table for an unexpectedly excellent lunchtime experience. A quick walk through the inside of the pub revealed a large area with a single group of easily 15, perhaps 20 diners, a couple of whom had been parking as I was arriving too. For a venue to knock out everything we had seen on the outside terrace and the punters inside as well takes effort, experience and professionalism not just floppy hair and hairy legs - that takes passion and dedication too. there was definitely space to pack more punters in, I'd say this was a comfortable busy, not an up to the rafters, crazy busy. Saturday night, birthday party or Christmas, for example, these guys know what they're doing and they'd be all over it without a doubt. AND still be smiling, and not in that fake Disney 'eff you' dead eyed smiley way. A great venue with great food and great staff, a great choice. Don't rest on your laurels, because they're not. Start Smuggling today - who knows how long that cliff will last....

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Matthew Max Jackson . 2024-10-20

MORE AT Google

Booked a table for two for at 1300hrs on 19 Oct. We arrived early and stated we had booked, the reception girl was unable to find the booking. We showed the confirmation message from our phone she muttered a few words and reluctantly showed us to an unused space. We complained about the location and was given no explanation. We sat for a while whilst other parties arrived after us and served before us. We made further complaints about the seating arrangement after referring the matter to staff members. After complaining to three staff members and still not being served, we walked out in disgust at the awful manners being displayed by staff!!

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Chris Knell . 2024-10-19

MORE AT Google

Just as a pub should be. Lovely atmosphere, welcoming staff, good drinks and food. Now we live in the area we will be making this a regular dining place.

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MichaelNM . 2024-10-19

MORE AT Google

Lewis was incredibly helpful & very efficient. He looked after us really well. The food was amazing btw!

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Julie Gould . 2024-10-17

MORE AT Google

Darcey was just lovely. We had lunch on Sunday the 29th at Smugglers Rest with some family. She was helpful and friendly and couldn’t do enough for us. So refreshing to experience!

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John Wenger . 2024-10-16

MORE AT Google

I recently dined at The Smugglers Rest in Telacombe Cliffs, and it was fantastic! I had the calamari and fish cakes, and both were absolutely delicious. The calamari was perfectly crispy, and the fish cakes were packed with flavor. Great atmosphere and friendly staff too. Highly recommend!

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Eugene Kovalov . 2024-10-07

MORE AT Google

We have been here a number of times before and it's always a pleasure. This time the food was particularly good, even though there were a lot of people eating lunch.

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John Forster . 2024-10-05

MORE AT Google

Best pub garden I've ever been to. Admittedly, the sun was out, and it was quite warm for an October afternoon. Nonetheless, view incredible. Chips were fantastic, too.

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Jon Clynes . 2024-10-05

MORE AT Google

Lovely food and great service. We found out it was the waiters first day, but you’d never have known. He did a great job and we had a lovely evening there!

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T Lyn . 2024-10-03

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The food was over priced and we couldn't eat it, the fish was all batter which was burnt

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Clair Francis . 2024-10-02

MORE AT Google

Very poor service but good food.

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Richard Drew . 2024-09-30

MORE AT Google

Great food and incredible views!

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Kirolos Hanna . 2024-09-30

MORE AT Google

Excellent food and service. Only negative we were waiting a little while to be seated as bar staff so busy at midday. Otherwise very nice experience

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Tracey Smith . 2024-09-29

MORE AT Google

A great setting with awesome views, excellent and well priced food and very friendly service from Darcey. Thank you

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Graham Upton . 2024-09-29

MORE AT Google

What a find! Just along the A259 from busy Brighton marina this was a fab recommendation by a friend. Plenty of well designed outdoor seating overlooking the sea, inside was charming. We visited with 2 large dogs, one of whom can be a bit grumpy when more friendly dogs want to say hello but when i mentioned that the staff went out of their way to provide us some indoor seating a little away from the other dogs that were in there. They have a dog-free seating area too. I had seabass with prawn and white wine sauce which was absolutely delicious. My two companions had the Sunday Trio and said it was excellent. Good selection of beers and Im sure i overheard someone being offered a choice of prosecco! We'll definitely visit again. Also nice walk along the cliffs afterwards for dogs or children.

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M Stromboli . 2024-09-29

MORE AT Google

Waited an age for very poor food. Dining room was filthy. Staff trying their best but overwhelmed.

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H R . 2024-09-29

MORE AT Google

This pub is located on the sea. The food is delicious. We also had a beautiful sunset.

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Conny schoenmakers . 2024-09-29

MORE AT Google

Went for Sunday lunch. I ordered the slow cooked pork belly, should have been served with a baked apple and stuffing but did not receive either also potatoes where boiled and not roasted. My friends meal also had no stuffing and boiled not roast potatoes rather disappointing

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Debbie Mcpherson . 2024-09-28

MORE AT Google

Great food, Summer our waitress was very polite, and attentive, a real credit to the establishment. Only down side was someone chatting on speaker phone so everyone could hear but hey that's not the fault of the staff. Give it a go it really is worth it 👍

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Andy Packham . 2024-09-26

MORE AT Google

Lovely place, good delicious and came very quickly and lovely service from waitress Darcy. Highly recommend

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Em Eldon . 2024-09-22

MORE AT Google

Amazing food and brilliant service!! Debbie went above and beyond to help x Fab as always x

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julie cox . 2024-09-22

MORE AT Google

This place has never been the best but lately it's got worse. Waited nearly and hour for food, was lunch time and it wasn't very busy when it did arrive 1 meal turned up 15 minutes before the other 2 did. Asked the waitress for sauces, which never arrived. One meal was Missing it's garnish from the sandwich!! Never again. Such a Shame as the location is gorgeous over looking the sea. Drinks only from now on

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Ryan Page . 2024-09-21

MORE AT Google

Food was quick and service swift (Thanks Jo and friend). Portions generous. Speed of food does throw up questions about how fresh.. eg mum’s fishcakes were homemade and good, but were they cooked fresh or reheated as they looked a little dry? Same for halloumi chips… Generally good though…

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Marcus Bowery . 2024-09-21

MORE AT Google

My family didn't like their food

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Terry Wiggins . 2024-09-18

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Roast was really oily as you bit into the roast potatoes 🥔 the fat just squirted into my mouth also the lamb was cut to thick and tough

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Lesley Shortman . 2024-09-18

MORE AT Google

Nice pint of neck oil but a bit pricey

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Barry Sutton . 2024-09-15

MORE AT Google

We were served by Darcy , she was most helpful , informative and efficient. A lovely young lady

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Susan Ullah . 2024-09-15

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Went to have a lunch in September, the pub was reasonably busy as we took our seat. It took a time for the waitress to approach us, we ordered two drinks and one starter and two mains. After a wait of 25 minutes the prawn cocktail did arrive. To be fair the portion size was very large, and presented nicely. We then waited for our mains, the sea bass and a steak sandwich, again the portion of sea bass was large. Regrettably the steak sandwich was very poor, very fatty and cold, the fries were cold as well. I assume that it has been sitting around for a while. I did ask for the chips to be replaced but started to eat the sandwich. I finished the sandwich and then the fries arrived, how it takes ten minutes to cook fresh fries is a question. I started to have a few fries however they were covered in oil. Overall the portion sizes are large, however large is not always good. I will say that the man hostess who was a blonde lady totally ignored us twice when we asked her to resolve the cold food, not a good sign if she is the manager. Finally used the toilets which were a disgrace stains all over the walls and pictures missing, the are into the kitchen was also filthy and needs a good clean.

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357David . 2024-09-12

MORE AT TripAdvisor

Keeping it short and simple this the third time of writing a positive review about this place so I will say I had a meal here tonight and they did it again: They provided a great service and I had wonderful time. I met some nice customers and we all had a nice evening.

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Jonathan H . 2024-09-12

MORE AT TripAdvisor

Only the one ale on tap during visit. Two food orders, one pie (rated highly) and one pizza (raw in the centre and not great). Sat outside in their decked area, stunning view of Brighton and the cliffs - inside of pub was very nice, more gastro in comparison to the other locals.

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Trevor Morris . 2024-09-09

MORE AT Google

Darcey was quick and efficient to serve us and bring us our amazing roasts!

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Danny Baker . 2024-09-08

MORE AT Google

Never been here for Sunday lunch before . We will be back. Very efficient staff. Was served quickly . Food did not disappoint. Reasonable priced .

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juliehutton . 2024-09-08

MORE AT TripAdvisor

Another superb Sunday lunch a the beautiful pub. Today we were served by Darcey. Darcey a delight. Polite, engaging and a superb sense of humour, which involved a random conversation about Caulflower Cheese! Her knowledge of the menu was first class. Thank you for convincing me to have chips instead of salad with my Aubergines. The entire team work extremely hard, yet they all manage to keep smiling and remain calm when they are carrying heavy hot plates around the bar. Thank you for a superb meal. See you soon.

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Jay Owen-Springall . 2024-09-08

MORE AT TripAdvisor

2 x couple’s , Saturday night, lovely pub with cosy decor, helpful friendly staff, all starters were good, pate, prawn cocktail, and calamari Main was 2 x fish and chips, fish was lovely but oddly placed on top of the chips making them soft! Not the best chips either , tasted like they had been sitting a while! Gammon and chicken schnitzel were good, but again chips a real let down pudding was a bit strange! Mango and strawberry eaton mess was a big pile of cream, two tiny pieces of meringue, fruit and chocolate bits ! So sickly and hard to eat , honey pot dessert was supposed to have a sauce on it but that was spread all around the bowl! And didn’t live up to the yummy description!! 8/ 10 with room for improvement

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Nanny L . 2024-09-07

MORE AT TripAdvisor

Two brilliant roasts, one vegetarian, one Turkey on a hot Sunday lunch time. Everything cooked perfectly and fairly sizeable portions with good quality gravy. Turkey was rested! Absolutely wonderful staff particularly Lewis and a lovely atmosphere inside. We will return. (Cauliflower cheese didnt taste of cheese, hence lower stars).

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JAF Fo . 2024-09-04

MORE AT Google

My husband and I went for a last minute meal out on Saturday early evening. The food was good and our server Debby was brilliant - attentive and efficient. We had the calamari and chicken bites for starter. The sticky chicken bites and the accompanying sauce were beautiful. The calamari was ok - not the best we’ve had - a bit chewy and overly battered. For mains we had the lasagna and the chicken pie of the day - with a puff pastry top. The pie tasted good but the puff lid was anaemic looking - needed a little more colour. Lasagne was good if a little sloppy. Overall, a nice meal out

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Helen Aston . 2024-09-02

MORE AT Google

By chance, we stumbled across the smugglers' rest for lunch, and being a vintage inn, we were confident of a good standard. We were not disappointed. Unfortunately, they had an issue with the gas supply to the grill, but that didn't deter the staff from welcoming you and explaining the few things that were off the menu. We had a great lunch of sharing camenbert, liver pate, breads, and olives with a nice glass of red. It was a bit breezy to sit outside. However, in good weather, I would imagine it gets very busy. Lots of tables and chairs with a seaview. Service was spot on by Lewis. The food was attractively plated..My score is a 4 because the restuarent was very quiet and lacked a buzz but that's down to probably a reduced capacity as the grills were off. One criticism the disabled toilet needs attention no soap and loo seat broken off. This doesn't reflect the food or service but does reflect general standards. I'm sure if I visited again these things would be resolved.

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Sarah Martin . 2024-09-02

MORE AT Google

We had a very pleasant meal at the Smugglers Rest. Our server Joe was friendly and polite and made us feel very welcome. I enjoyed my food - the penang curry was delicious, although somehow the plate it was on was hotter than the curry itself and the chicken in it. This made me worry if the chicken was cooked properly. So it might be good to improve the temperature this dish is served at. My partner really enjoyed the steak pie.

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Simon Parkyn . 2024-09-02

MORE AT Google

We went today for a roast, my wife had beef and I had the Trio which comprised of pork, Turkey and beef. The roast potatoes are deep fried frozen variety, not as described on the menu, the veg was tepid at best and the most minuscule amount between 2, the pork was so dry one end and gelatinous the other and really not very pleasant, we had ordered pigs in blankets as a side and when they came out they were dried up and barely warm and only 2 cocktail size sausages for £3.95, I challenged the quantity and was told yes it was only 2 per portion so I asked them to be removed and for a refund, the waitress came back a few minutes later saying there should be 6 in a portion, when she brought them to the table she informed us further that they were actually a portion of 5 !!!??!!!. This meal was very disappointing and absolutely not worth £17.95 and £19.95 How on earth can a kitchen turn out such miserable food?? The roast parsnips and carrots were hard and soft at the same time… how is this even possible?? I would not recommend this establishment for food, nor would I for a nice place to sit, the decking is rotten, danger tape everywhere, it looks so tired. Inside was much better to be fair but who wants to sit inside on a sunny day? Shame because it has good reviews, really not sure how or why but I guess they aren’t verified .

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Ian Swaffer . 2024-09-01

MORE AT Google

Very dog friendly and great vegan options. Service from Joe was spot on.

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Dave Chapman . 2024-08-31

MORE AT Google

Good atmosphere, relatively quick service. We had Debby as our server, we found her very helpful. 😊

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Kathryn Carr . 2024-08-31

MORE AT Google

Nice old world looking pub and restaurant. Food was lovely Nice seating area outside

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Lynn Jackson-Clarke . 2024-08-29

MORE AT Google

Stopped here for refreshing drinks mid hike.

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Daniel Dmello . 2024-08-27

MORE AT Google

Great scenery of the entire coast line, a sun trap & best view of the sunset if the conditions are right. Nice clean interior, staff are friendly & helpful

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Abbie Barlow . 2024-08-27

MORE AT Google

Arrived at this pub with a large group, table was already laid. Unfortunately the pub had run out of all roasts/roast potatoes, however we were able to order fish and chips or burgers. Food all arrived at the same time which was great. Everyone happy with fish and chips, but burgers weren't great. Overall an alright pub for a Sunday dinner

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Bambam . 2024-08-26

MORE AT Google

I’m a local and like to meet my friends here after a walk with our dogs. I’m not sure what’s going on with the pub but after it being pretty terrible for years, friends and I have returned in the last year or so because it’s became really nice and welcoming. The management were friendly and the young cohort of staff were pretty polite too. I visited on a Saturday at 6:30pm, so the pub was busy and this was hopefully one off…although I won’t be returning. This atmosphere was completely toxic with two people who I are presume managers, who could be overheard talking about the customer’s various complaints. I had a big family next to me complaining about their food. The young bar staff looked absolutely miserable, there was literally zero energy or enough enthusiasm for them to even smile. As usual, I visited with friends and we had a couple of dogs, There was only a small table to sit at so we squished around it. At first the management were politely aggravated about us because they had to walk around a dog and I was asked to move my dog which is absolutely fine but there was hardly any room and nowhere else to sit. The second time I had just taken drink from the bar to the table was my leading my dog back to sit down and again was told can you keep your dog out of the way? I hadn’t even been given the chance to sit down before I was told off. I have an elderly dog who likes to come to the bar with me and back again and would appreciate a few seconds to get from the bar to my table without being told off. In hospitality, a little bit of patience goes along way. I think the management were just frustrated and having a bad evening. Unfortunately, other people are also having a bad time, so maybe don’t work in hospitality if you get so worked up about the public. Maybe it would have been nice to help us to find somewhere more suitable to sit instead of stomping past us and getting annoyed? This probably sounds like a review written by an entitled dog owner but it’s a Saturday evening and I just wanted to spend an hour or so with friends talk things through. I sat in the designated dog area too, so maybe change where you seat us? This industry needs to realise that people are out spending the little money they have to escape the house and try to relax. The atmosphere in this pub was horrible and intense. Just like the old days. The Smugglers just feel’s like any other chain pub once again.

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Phil Smith . 2024-08-26

MORE AT Google

Ordered vegan option (checked at least twice this would be the case). Meal brought out was not vegan. Then they'd run out so had to choose alternative while dining partner ate his meal. Both our meals were bland and tasteless. At least I enjoyed the wine...

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Caroline . 2024-08-26

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We arrived at 5.15pm on Sunday (Bank Holiday weekend) for our table booked for 5.30pm. Manager had to figure out where to put us (slightly concerning). Had starters and main courses which were really good. At 6.40pm we requested menu's for dessert and coffees. At 6.54pm Manager arrived to say that the table was required at 7pm for another booking. Note, behind the Manager was our waiter with our menu's for dessert!! There was a bit of guessing by the Manager on where we could be repositioned but they couldn't find anywhere else to place us. So we asked for the bill which took another 7 minutes to get. Paid but we were virtually ushered off the table. Points: No mention at start that the table was only available until 7pm. Slow service (if you want a group to be off a table at a certain point, service has to be good). We had no dessert or coffees. If you have an issue with table booking, you MUST have an answer when asking people to move, be it another area or a discount. It was my father-in-laws 87th birthday (this was not mentioned) but left us all slightly annoyed. I could have made a big fuss but didn't because we do like the place but others may not have been so forgiving.

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John West . 2024-08-26

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Great staff, they where kind and helpful. Great views of the sea from our seat. And to top it all the food was great and we didn't have to wait long! We forward to another visit soon...

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Matt Frith . 2024-08-25

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Great food, great menu and excellent service

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BARRY WOOLFORD . 2024-08-24

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Visited tonight, and the food snd service were excellent. I was completely taken aback because 3 or 4 years ago it was disappointing. Well done 👏

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Chris . 2024-08-23

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A group of us went for dinner. The environment is perfect and we had a delightful sea view. Sadly, the food and service left something to be desired. One of our party had chicken penang curry and the chicken was lukewarm. Two of us had sea bass with prawns in prawn sauce. The prawns were cold and the sauce lukewarm as were the peas. Service would have been better had the waiter known what the soup of the day was! Not the best experience for an upmarket venue.

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Robert Little . 2024-08-23

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Great service from Joe. Always a pleasant evening

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Jason Mannix . 2024-08-22

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Absolutely great spot, amazing views of the cliffs and sea, great suntrap outside, food was very tasty and pints were a decent price, can't wait to visit again

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James Gibson . 2024-08-20

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Friendly service, good food, fair price and a dream view!

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K,M . 2024-08-20

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Good food, sea views, free car park.

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Barb Evans . 2024-08-20

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I had good pub food there, the service was perfect , a little slow, though . Price fair.

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Ahmad Hamidi . 2024-08-18

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Wasn’t expecting too much but the roast dinner was really good. Staff friendly and nice setting

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kookie kid . 2024-08-18

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The outdoor patio is perfection on a warm breezy day. Add in the live music and a refreshing raspberry lemonade, perfect summer afternoon. Knocking it few stars for the food. Calamari was cold and lacking any flavour, portion of chips was tiny, and although the halloumi fries were tasty, the order only came with 4 tiny ones. Would still come back for the view and the lemonade but I don’t recommend having food here.

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Maria D . 2024-08-18

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A pleasant Sunday roast, with great views and great staff

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Roberta O'Callaghan . 2024-08-18

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Good service by Addison and Joe

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Ousman Gaye . 2024-08-18

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Lovely pub situated in Peacehaven. Down on a day trip from London - Sunday roast was perfect and top service from a young lad named Joe. Couldn’t ask for better. Will definitely be back!

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Rob . 2024-08-18

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Lovely restaurant and lovely setting. Debby served us, polite and welcoming. Food was excellent and timely. Highly recommend

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Kathy Geering . 2024-08-15

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We have been before in there. This time we have been with our 2 months baby and celebrated my wife's birthday. Everything was nice. Lovely, cosy, comfy. Many thanks…

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Göktay Tosun . 2024-08-15

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I ate a hamburger and it was very delicious and tasty.

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Jenő Boros . 2024-08-13

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Terrible food, had no taste was all extremely bland and soggy. Very Small portion tasted like it had been sat for a while and warmed up . For £50 would expect much better. Very disappointed wouldn't recommend

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kaitlyne bridgwater . 2024-08-11

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Really nice service, our waiter Cherry was very helpful

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Matthew Adams . 2024-08-11

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Thanks Cherry for the fab service

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Jim . 2024-08-11

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