Tortilla in Merton

The staff was extremely cordial and friendly. Me and my partner were new to the restaurant and they very much helped us with preparing the food and step wise guided us. Anu was a sweet and nice girl. Overall a good staff keep up the good standards 👍

Favourite place to eat. Always come here with my friend. Almir great server too! Love your halal chicken but I wish there were more halal options like halal beef too!

Food is cold and poor value. Won't be back. Although it was almost empty, 6pm on Friday, they rushed us and got order wrong. Can't believe they can get such a simple thing like burrito wrong. It was like cold wet sandwich.

Lovely burritos but restaurant a bit hot ☺️

Fantastic spot for a quick and tasty burrito! The ingredients were fresh, and the portions were generous. The staff were friendly and helpful, making great recommendations. Service was quick, and the prices are reasonable for the quality. The atmosphere was cosy and clean, which made the experience even better

I was served by Anu who was very helpful as it was my very first visit and didn't know the menu. She helped me through my order which was very nice. So thanks to her I will come back

Probably my boyfriend’s favorite spot in the world. He loves the burritos from here! I do too as a vegan, but wish they’d give themselves an edge somehow (vegan sour cream or cheese), it’s been the same for ages now and would like to feel they’re taking care of other dietary requirements.

Just got delivered a completely cold burito through uber eats, I can tell it wasn't the drivers fault as it was definitely never toasted and even at the centre of the burito it was ice cold. I won't be ordering from this store again, like it came straight out of the fridge. If you can't be bothered to serve hot food, can you be bothered to wash your hands?

We ordered two burritos with very similar ingredients. One was huge the other rather small. It was unclear if they actually put any sour cream or cheese on them, and there was only one small glob of guacamole that was only on a very small part of the burrito. I assume they skimp on the mobile orders.

Friendly service, quality ingredients

Jana was very helpful and the food was great.

The food was excellent, friendly service with a great atmosphere - highly recommend!

Friendly, good and prompt service with Sam.

Staff were friendly, food was fast and fresh

Good food,very good service and a nice atmosphere...

The guy made it really well, quick and tasty! Great job chaps, so very reliable too!

Stopped here just to grab some food for my partner, the staff were GREAT! Almir and Ahmed made it a great atmosphere. I will definitely be visiting again soon.

This is not ilegal Certainly! Here's a complaint in English addressed to Google, expressing concern about a rusty serving board: --- Health concerns I am writing to express my concern about a recent experience where food was served on a rusty board. This not only raises serious health concerns, as rust can lead to contamination and illness, but it should also be considered illegal to use such surfaces for serving food. The presence of rust on food-serving materials is a direct health hazard that can put consumers at risk of ingesting harmful substances. Thank you for your attention to this important

Went for the first time and was greeted by Sameer, who talked us through everything and provided great service. Food was warm and really good, would recommend. Sameer provided us with a very good overall experience

Barely any chicken and pork fillings!!! And they forgot my cheese sauce 👎🏾

Good food good service, better than Hammersmith location

My chicken wasn’t cooked and bag of tortilla chips turned up with no guacamole so whole order ended up in the bin. Won’t be using tortilla in Wimbledon again. Never had an issue with the Kingston one.

Always 10/10 food, Carla was serving at the time of this particular order that made me want to give 5 stars. Excellent service and friendly energy. Thank you Carla!

Amazing service by Anu! I visited the Tortilla restaurant and had a great experience thanks to Anu. She was incredibly friendly, polite, and so patient while helping me create my burrito. Even when I took a while to make decisions, she guided me with a smile and made the whole process enjoyable. Her helpfulness and great attitude made my visit memorable, and I’ll definitely be coming back. Thank you, Anu, for such fantastic service!

we ordered 2 burritos. one was meant to be spicy and the other not, and the restaurant made them both spicy..there were things in the non spicy one that shouldn't of been in there.

Really good food, served by friendly people. Atmosphere according to pandemic rules great delivery system.

Very nice place to come for lunch.

Food was cold things were missing. It was nice but I expected better

Almir was a proper lad. Would thoroughly recommend this establishment.

I had decent quesadilla here, it was very good for a chain restaurant since I didn't have much expectations. Definitely not the best I've had but I would say it was pretty good. Good portion too, for 11 quid. Ingredients were fresh but my main issue was with beef: it doesn't have much flavour, something what would make me react 'wow' with next bite. Similar issue with sauces, good amount of them thou. Nice texture and crunchiness. Food was super hot so take your time. Service was polite, I was served quickly and they would bring food to my table. Liked the look of this place but spotted few tables with leftovers on them, probably they don't have enough staff to do all duties. Still I would recommend.

First timer dined in with work colleagues instead of Wetherspoons. Surprisingly big portion. Surprisingly tasty. Surprisingly cheap. Friendly helpful staff. Great 👍 I had large burrito stuffed with pretty much everything like mexican rice, guacamole, big selection of stuff. And a side. And another extra side. £15.74.

jheison is amazing very helpful 10/10 :)

I recently dined in at Tortilla Wimbledon and had a great experience. The atmosphere was lively and casual, perfect for a quick bite. I ordered a burrito bowl with grilled chicken, which was fresh and flavorful, and the churros were a delicious treat. Service was quick and friendly, and I spent around £10 per person. I highly recommend the burrito bowl, tacos, and churros. I'll definitely be back!

Great service from Ahmed in Wimbledon tortilla. Really friendly environment and would recommend coming back

I just savored a fantastic burrito, with the chorizo and guacamole being the highlights. Anu and her team were incredibly delightful!

Give free food to anyone that asks

Great food, fresh ingredients for a reasonable price. Staff are very friendly. Great place for a quick healthy meal. Highly recommend

I love eating at Tortilla, the reason for that is the calm and good atmosphere, the nice and caring staff, especially Ahmed the manager as he made that everything so easy for the customers.

Ahmed was great, and the food arrived quickly and was delicious! Will be sure to recommend.

Service was great and the manager Ahmed dealt with allergies v well

Very nice food and friendly staff!

great food. amazing service, thank you ahmed :)

Loved ittt special shoutout to Ahmed

Always a pleasant and fast service with good quality food. Would definitely recommend

Great food, great service from Ahmed

Amazing service, specifically the staff named Ahmed. Food was fantastic also!

Had a great burrito today! Ahmad was incredibly friendly.

Always have a good experience at this tortilla, one of my favourite places to eat! Service today was 10/10 from Ahmed, he made sure everything was perfect and was super lovely. Recommend here!

have always loved tortilla but I spent £20 on 1 meal and the food was not hot, the portion size was small despite having ordered double meat, the cheese and sour cream were super sparse. Just overall really disappointed

Ahmed was really good and served us well.

Great service and atmosphere here as usual. Ahmed, the manager here is very friendly and very attentive . Will surely be back.

Wimbledon branch is great, staff always really polite and helpful.

The food and the staff are amazing like always.I highly recommend it!

Tasty food and friendly staff.I love eating there with all of my family .

Absolutely outstanding food and service. Our most favourite place to eat in Wimbledon!

This is the best tortilla shop that I ever went to, all the staff were really polite and the food was great.

extremely delicious food, the staff is very smiling, the food is prepared quickly, I would definitely recommend it

Lovely food ,really good portions and lovely staff as well

Very tasty veggie burrito. What really made the visit was the super friendly welcoming service from George and the team. Will be coming back very soon.

Jheyson provided good customer service and the food was spectacular

George was really nice with me and my friend! He was super friendly and gave me the best burrito ever!

2nd time ordering & the 2nd time it's arrived stone cold. It's a shame because the food is really tasty & good portions but I don't expect to have to microwave my meal. Can only think they premake the burrito & keep them in the fridge until ordered.

They missed the guac and jalapeños so it tasted pretty bland

Had a very nice time at tortilla. The food was very good.

Amazing food and great costumer service! I'll come back for sure, love it!!!

Lovely Mexican restaurant in Wimbledon! Amazing food and friendly staff.

Lovely place for a quick snack, the service and feel sells it to me, super open and friendly. Made friends with george (one of the guys that works there) a nice place to go for lunch or a quick snack!

Amazing 10/10 food, Customer service from George was incredible he was incredibly friendly and made my visit to tortilla fantastic!

Amazing place. Nice food and staff 🇲🇽🌯

I am eating here with my family often and every item from the menu is delicious but the last couple of weeks it's even more tasty.So thank you to the all team!

amazing service, food was great

Excellent service and excellent food! George at the Wimbledon branch specially displayed amazing customer service skills. Highly recommend coming and having a try for yourself...

Great food and Anu was so quick and friendly when she was serving me. Deffo recommend for fast burritos!

Friendly staff, delicious food and amazing portions. No need to say more!

I was welcomed by renata, she was very helpful and kind, making my experience wonderful. Worth it

Amazing service, amazing food, staff very friendly and professional especially Renada that made my tortilla, very good experience today.

Food cold. Not large by any means. Not worth the mony sent. Servce changed??? Refund please

Nice food and great service from the lovely Anu!

I spent 50 pound on the food two nachos and the portion sizes were for a baby when I asked for more it felt like I was begging for what I had paid for. Terrible service and isn’t what it used to before three nachos would’ve made the old portion. Go here if you want to be dissapointed

The service by staff is absolutely disgusting! Very ignorant and rude.

Shout out to Jani who made our tortilla meal really special! Super tasty and great vibe

Really good Mexican and the service was brilliant

Was hardly any chicken inside and the few pieces in there were tiny and rock hard - obviously the last buts left over from day before or something if not enough left for an order would have preferred to be offered a substitute meat or cancel

Oh my goodness, that meal was exactly what I needed. Thank you.

Had extra stuff that i hadn’t requested? Ruined the meal.

Very nice food. Choice for everyone.

My first time coming to this place. The workers Arianne and Kiko provided the best customer service I have ever experienced! The best food and friendliest environment!!!

food is cold and came with the wrong rice

Can’t believe there was a piece of plastic inside my burrito, disgusting! I used to order from here regularly, recently the food has gone down hill. To make things worst, when I ordered a grilled veg burrito or grilled veg naked bowl a few times, they never add the actual grilled vegetables base. They only put the beans, rice, sauce and additional toppings without the grilled veg. I won’t be ordering from here again.

Food is freezing cold. May aswell have been kept in a fridge.

Burrito bowl turned up as a bowl of soup, the pico juice and sour cream had made a milky look. Was inedible. Other items okay.

Wrong meat sent. Ordered beef, chicken arrived.

I didn’t get my Tortilla chips or Diet Coke

First time that we've had problems - one of the orders seemed to have the wrong options included.

Ordered a naked bowl through Uber Eats and my bowl was missing half the ingredients. Requested a refund from Uber and they refunded a couple quid. If I order a chicken bowl and there isn't any chicken in it how does a minimal refund make it okay. To add insult to injury, the restaurant cannot be contacted and is diverted to an automatic recording

Ordered a large. Portion size was tiny

If I could give 0 stars, I would. We ordered wrap meal deal for two, got delivered salad boxes. Tried to contact the branch over 7 times on the phone, dead end. The phone line is set so no one can connect them and raise their issues. Never again, I understand mistakes happen, but the fact you cannot even contact them in order to fix the issue is purely redicilous.

Awful will not be ordering again

I will not order it again. Today is 2nd time they have missed another Bag of Tortilla Chips.

My order was half empty. I paid for a large burrito bowl and it was nowhere near sufficient. Disappointing