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4.1

Based on 5.751 opinions finded in 4 websites

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Nº 197 in 473 in Merton

Nº 11 of 26 American in Merton

CUSTOMERS TALK ABOUT DISHES WITH..meatbeautifulcheesesirloinribeyefisholdladychickenpaylobsterpuddingtenderonionfilletsaladcookedsteaksteakslettuceribs

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Yaneene our waitress was wonderful she has a great personality and was very attentive to our table.

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Sacha Pearce . 2025-05-21

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Yaneena was our server and I can honestly say she was a star , the service was lovely all the staff where polite and friendly and more importantly the food was delicious!!! Thank you all for making a pleasant evening.

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Maria Allan . 2025-05-21

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We had a good afternoon food was lovely. Lovely service from yaneena she was very helpful n lovely. Thank u very much yaneena

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Miss_St_bess . 2025-05-21

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Had an excellent dining experience at this steakhouse! The food was top-notch, but what really stood out was the service. Yaneena went above and beyond to make sure everything was perfect. Her attentiveness, friendliness, and genuine care truly elevated the evening. Highly recommend—ask for Yaneena if you can!

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Mya Timms-bailey . 2025-05-17

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Jasmine was very attentive and sweet. Thank you!

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Ashley . 2025-05-17

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We had a lovely dinner. Our waitress Joanna was friendly and very responsive to our requests.

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John Fenn . 2025-05-17

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Ur waiter name Nate was absolutely fantastic service he was very helpful when we were ordering made us feel relaxed and happy 😁😁

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paul drake . 2025-05-16

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Very happy with the service and food. Our server Maryna was extremely helpful.

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Peter Clarke . 2025-05-15

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Leaving a review on behalf of my mum and aunt who dined there on Friday 9th of May in the evening. They were served by Jasmine who they said is an asset to the company representing them exceptionally. They found her very helpful, kind, and attentive to not just there needs but all those that she served and all with a smile. They have been there in the past but after that evening would definitely be sure to go again sooner. Apologies on the late review Jasmine as my mum had wanted me to do it that same night. Thank you.

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Nic . 2025-05-14

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Had a really nice dinner at Miller & Carter – David took great care of us. He was friendly, professional, and gave some solid recommendations (the steak was spot on). Service was smooth and easy, and he made the whole experience even better. Would definitely come back – great food and great service.

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Dasen P . 2025-05-12

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Service quality is not as expected when you compare w other steak restaurants. No idea of serving as a steak restaurant. Think twice when order heritage tomato salad.

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Mehmet Direkoglu . 2025-05-12

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Nate was a very attentive server and was very engaging with our little girl. It was a busy night but he did everything he could to make our meal nice and fix any issues.

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A&K Coxon-Kiorgaard . 2025-05-11

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Had a great time here . Highly recommend the Sunday sharing platter. Nate our waiter was also fantastic and managed our large group really well. Thanks Nate 👊🏾

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Yonas Blay . 2025-05-11

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David was great at looking after us (thanks again for taking the family photo). Food was spot on, great mix of bold and subtle tastes. Look forward to our next trip

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Ian Pullen . 2025-05-11

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Had the Sunday sharing platter, lovely! Nate was fabulous.

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Chloe . 2025-05-11

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Great service from Yaneena today. Thank you so much!

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Callie Lovell . 2025-05-11

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I checked the reviews and I don't understand how this place is 4.6....... It was the first time. Hospitality? No No hospitality in this restaurant. Customer service? Very weak... The waitress didn't clean the table after the starter. She dropped the cutleries several times when she was taking the plates away after the main course. She didn't check the table if everything is alright etc. So they have to learn both, hospitality and customer service. The funny thing is that have a dress code. Oh dear... The place from outside is looks like Toby Carvery. When you walk inside it looks like a pub kinda restaurant. So don't bother with the dress code because I've seen people wearing tracksuit. Anyway I ordered couple of drinks and had to wait 20 minutes to get it. It was a basic mojito. It doesn't takes long to make it. Taste of the drink? It was not a proper mojito that's for sure. I had to send it back to make another one.... Let talk about the food... The starters were tasteless, no flavours. The chicken wings looked like was boiled. It was completely white colour. The king prawns was so tasteless. Only the mushroom with cheddar cheese was ok. About the main dishes the steak was cooked medium rare but it supposed to be medium well. Wasn't good at all. I don't know what was that onion thing on the plate but it was disgusting. The burger wasn't good either. So after these experiences we didn't wanna try the dessert. I rather spend this amount of money in a proper restaurant than here. It was expensive for this quality.... So overall I was very kind and gave 2 stars... I won't go back again and I would not recommend it at all.

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ILDIKO KISS . 2025-05-11

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Perfect Sunday set menu meal, lovely food, excellent host, Joanna, thank you so much!

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Jo Go . 2025-05-11

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Food and service by Joanna was lovely, as always, if you look too closely the restaurant decor needs some attention, parts are looking a bit tired

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Tracy Scantlebury . 2025-05-10

MORE AT Google

Great food and atmosphere. Service second to none. Special mention to Nate who look after us very well. Will repeat.

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Aurelio Villasante . 2025-05-10

MORE AT Google

Very friendly staff (Nate)...food was excellent... Kept updated about any delays ... Look forward to going again Highly recommended

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Paul Lyndon . 2025-05-10

MORE AT Google

Great food. We just missed the lunch time special. We were served by Shaun who was very attentive. This was our first time here and we will definitely make this a regular occurrence.

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CAROL WILSON . 2025-05-10

MORE AT Google

Was served by Joanna. She was so friendly and gave brilliant service! Lovely meal thanks to her!

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Jodie Bateson . 2025-05-10

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Lovely food & atmosphere as always. Shaun was a great waiter, very polite and helpful.

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Vicky Ramsay . 2025-05-10

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Joanna was amazing great service very attentive and brilliant food will definitely come back again perfect 👍

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scott j . 2025-05-10

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Believing the 4.6 rating on Google reviews, we came here... We ordered wine, three rib eye steak plates of 16 and 12 oz and a few starters. The wine bottle came open and was left on the table like a water bottle. The glass was dirty and we changed it. When the starters came to the table, there was no serving plate in front of us. We asked for the serving plate. But the salads that came before the meal were put on the table, we were only given steak knives. We asked how we were going to eat the salad, because the services were taken after the starter and no one noticed that the cutlery service was missing. Saturday 17:30 reservation; considering that there was no crowd: Comedy! The table manager was definitely not educated. He needs to be educated. If you are running a "steak house" that boasts about your award-winning steaks; you should also have a floor staff who are familiar with the simple rules of service. When the Rib Eye steak arrived, The mashed potato on my son's plate had definitely been reheated at least twice and was a side dish that shouldn't have been served. The crispy onion was covered in oil. You can find new alternatives to your "award winning" steak plate. The tomatoes in the Rocket -Heritage Tomato salad were definitely not fresh. The Floor Manager continued to claim that the salad was fresh, in response to our complaint. That tomato was soft and should not have been served. And that mash should definitely have been removed from the service. I am a chef and I am senior enough to know what is fresh. After the complaint, they applied a 20 pound discount. We would have preferred a presentation that we enjoyed more than a discount. The best part of the meal was just the wine... It was our first and last time.

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Gülnur Direkoglu . 2025-05-10

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Great service from Joanna :) thank you!

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Jaymi Teli . 2025-05-10

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We had a lovely dinner here for my Granddad’s birthday - our waitress Yaneena was really attentive and went the extra mile to make our table of 7 all happy and comfortable!

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Georgia Jasper . 2025-05-09

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Fantastic food and service thank you to our waitress Yaneena for making our night.

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Joan Mabey . 2025-05-09

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Shaun was fantastic ! he always checked on us , very friendly and polite

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Lili Seul . 2025-05-08

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Me and my partner decided to have dinner in Miller & Carter as it is close to us, and the food did not disappoint. We had the T-bone steak and lamb steak, both tasted amazing. We are planning to come back soon to try the sharing chocolate dessert. Yaneena was looking after us and she was lovely.

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Mariya Kalcheva . 2025-05-06

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A lovely experience with our server Shaun. I enjoyed the Camembert, halloumi fries and garlic bread as a starter (of course to share). I had the duck and mago salad which was light and tasty, it was an alternative to the sea bass as unfortunately there weren’t enough for me. I heard the lamb was outstanding and the sea bass was a treat. For dessert I had the white chocolate creme brûlée and it was honestly delightful. I didn’t only feel full but utterly satisfied by the end of the evening.

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Ju'varna Campbell . 2025-05-05

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Fantastic service from Shaun! Seabass was lovely

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Moussa Nassrallah . 2025-05-05

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Great meal for the family and thank you to Yaneena!

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Alex Jakes . 2025-05-05

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Shaun: Good customer service keep it up.

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Noel Reid . 2025-05-04

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Very good set menu and Sunday deals, good service from Shaun and tasty food. Big fan of the camembert mash

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Gol D. Roger . 2025-05-04

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We have been here 3 times and it just keeps getting better. The food is amazing. The service is amazing. Everything is perfect. This time we had Shaun who was attentive and incredibly helpful. Thank you. We will be back

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Charlie Hulett . 2025-05-04

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Cracking menu at very reasonable prices. My waiter Shaun was helpful and very welcoming. Will be coming back.

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Sergio BM . 2025-05-04

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Brilliant service by Shaun, food was amazing and atmosphere was great 🙂

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Pretty Raval . 2025-05-04

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Fabulous Service - Amazing Food - stuffed to the core. Thank you Shaun :)

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Sweet Chilli . 2025-05-04

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Excellent food! Shaun has been amazing with his service, asking us how the food was, polite and friendly conversation, just a really lovely person and excellent service. Deserves more than 5 stars 🌟 🤩

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jasmine rekhi . 2025-05-04

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Yaneena who served us was very friendly and nothing was too much for her…

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Liz Gommon . 2025-05-03

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David was great! Had a lovely eve with great service

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Gayatri Dmello . 2025-05-03

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Shawn was a great host. Excellent food.

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Ian D'Mello . 2025-05-03

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Shaun was great and made our experience memorable.

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molly jay . 2025-05-03

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Food was flavoursome and David our Waiter was so attentive.

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Monica Francis . 2025-05-03

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It was a mix of good and bad in terms of the food.. 8 of us and I would say only half the steaks were cooked how they should have been.. service was good and pricing was fair. Would give them another go

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Tony G . 2025-05-03

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Great service from Joanna, attentive and pleasant. Lunch menu - good value. Great steaks. Recommended 👍🏻

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Dasa Cosby . 2025-05-03

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Food was great & drinks were even better. Rebecca was so very kind and absolutely lovely. Her customer service is amazing. What a star!!

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Paul Whyte . 2025-05-02

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Had an amazing birthday dinner here! The food was great and our host Yaneena was exceptional with her service and recommendations. Highly recommend!

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Joel B-W . 2025-05-02

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We’re regular Miller and Carter customers with my wife across various different locations and today we had our worst meal. Food quality-wise everything was sub-standard. The steak was cold and smelly. Everything else was clearly not fresh, including the iceberg wedges, fries and the greens. When we had our dinner, the restaurant was very quiet which could be the reason but it is still unacceptable, irrespective.

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Erdem Sunar . 2025-05-02

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Lovely location and excellent customer service from Rebecca and jade 👍

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Nimasha Sasitharan . 2025-05-02

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Very good night - Hayley was fantastic! Should be promoted.

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Jonathan Reynolds . 2025-05-01

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Come for a few drinks with friends the cocktails was amazing and the barman Shaun was lovely bringing our drinks out too us in the garden and lovely service from all other staff toooo will be returning

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Jasmin Smith . 2025-05-01

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Hayley was a fantastic waitress who ensured my meal was handled perfectly. I would definitely recommend this restaurant

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Kwaku Gyamfi . 2025-05-01

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Shaun was great. He was speedy, polite and a gentleman.

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Angelina Gordon Brown . 2025-04-30

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The Wetherspoons of steakhouses. Was expensive for how cheap the meat was. And I had the platter with all of them.

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Jamie Tinsley . 2025-04-30

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Tracey served us. Lovely steak lovely service

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Lucy . 2025-04-29

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Food was amazing & David out waiter was polite and attentive great service.

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Ronneil Dormer . 2025-04-27

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Beautiful ambiance. Wasn’t happy with our original seating, near the entrance. The hostess was gracious and moved us to another table. Our waitress Joanna was the best! Always smiling, attentive and took the time to answer questions. We ordered Sea Bass & Baby back ribs. The portions are generous. My ribs were very tender, just that I’m used to more seasonings. Overall, it was a pleasant experience and I’d definitely go back when I’m in the UK!

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Beverly Cadien . 2025-04-26

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I went to the restaurant with my family who were from out of town. Yaneena was an amazing waitress, she gave helpful recommendations and had great energy which added to our evening. Food was delicious too!

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Jess W . 2025-04-26

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We recently visited Miller and Carter and were served by Yaneena. She was extremely helpful, friendly, and made our experience even better. Her service was attentive and professional throughout. Thank you, Yaneena, for making our visit so enjoyable! We’ll definitely be back.

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Miss Unique . 2025-04-26

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I had the rump steak which was excellent ly done. The diferent sauce was tantalising for my taste buds. The service was exceptional. Thank you Morgan for your caring attention and your willingness to help us. The atmosphere was brilliant, celebrating a family's birthday. Thank you Miller and Carter I will be coming again and recommending you to my friends

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Arlene De-Rizzio . 2025-04-26

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Morgan was very helpful and polite, we were a big party and all served well. Great customer service

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Shannan Vanner . 2025-04-26

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Thank you Morgan excellent evening

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Tuvia Alcindor . 2025-04-26

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The ribeye was lovely , Morgan was very helpful

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Morris Alcindor . 2025-04-26

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Morgan had great customer service was a busy party and she did well

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RyanRV . 2025-04-26

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Morgan was amazing, had a big family birthday and she managed all us amazingly well.

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Aaron Derizzio . 2025-04-26

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The steak was lovely, we had the cote de boeuf!! Morgan was great and we were a large party, will deffo come back.

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Natalie Barrett . 2025-04-26

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We were a large group and Morgan did very well with all the orders and she was very attentive to us all

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Junita Payne . 2025-04-26

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Food was good but little bit! Happy with Morgan's service. 10 out 10 would try again

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Tyrone De-Rizzio . 2025-04-26

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Morgan provided excellent service for a large party

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Carmen Robinson . 2025-04-26

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Morgan was our waitress and for it just being her taking care of our large group she did an amazing job. Only downside was the food took very long to come out as there was only one waitress taking our food orders and we had to wait until she finished taking all the food orders of the whole group. And when the food arrived the scallops were overcooked and the chips were stale. This 4 star is literally only because our waitress was so good. Would most likely come back as I know we were a big group so I’d be hoping the quality of the food would be better.

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Taaliyah S . 2025-04-26

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Food was really nice, venue Lovely and the service from morgan was exceptional given the size of the group tonight!

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Annalise D'Mello . 2025-04-26

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A family dinner for 3 at one of our favourite places. Food was lovely apart from the burnt onion wedge. Service by Jasmine was a delight despite it being a busy Saturday evening. Jasmine was friendly, efficient and a credit to Miller & Carter.

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Dawn Ives . 2025-04-26

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We have been waiting for too long and no one actually showed up to take our order. The staff and service is awful and food is also below average. Not recommended!

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Maryam Analoui . 2025-04-26

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To be honest the food we had this time was not the best. The chips were not cooked, missed the lettuce wedge and the bone marrow was not pure bone marrow (mixed with meat rather than pure marrow). HOWEVER Yaneena completely made the experience. She was amazing / friendly bubbly and attentive. Hope we have a server like her every time we visit

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Rachael Skeels . 2025-04-25

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Excellent service from Joanna. Food and service was lovely, during a well needed evening out!

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Rachie D . 2025-04-25

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Lovely food, great service and waitress (Joanna). Thank you

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Jenise Brown . 2025-04-25

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Was a Friday with good atmosphere and friendly staff. Service with a smile and very responsive / fine detail attentive, recommend.

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Gareth McLean . 2025-04-25

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Popped in for a quick bite for lunch. Good food and friendly service by Yaneena who was fast and very professional

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Tyrell Wooldridge-Nelson . 2025-04-25

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Morgan was fantastic and the service was great food was great too

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Simon Ellis . 2025-04-25

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Served by Joanna and she made the experience really special, she helped us with a birthday surprise and was super attentive. Took our pictures for us.

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Jerryanne . 2025-04-25

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Great food and service by Joanna

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Rhys . 2025-04-25

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Served by Joanna amazing service

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JAS3AC3 92 . 2025-04-25

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The food was really tasty and well done, Miller and Carter generally doesn’t disappoint but the Mitcham brand definitely has a spark to it. Joanna made us feel super welcomed, and did everything to accommodate our preferences.

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Viktoria Stoykova . 2025-04-25

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Great location, very juicy burger and fantastic server Yanee!

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Kelly Wooldridge . 2025-04-25

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Yaneena was an amazing server great food and great service will recommend going to any one

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Sarah Diplock . 2025-04-25

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Yaneena was great lovely food shout out to the chefs great lunch

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Julie Oakenfold . 2025-04-25

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Served by Joanna who was absolutely lovely!!

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Allison . 2025-04-25

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We were served by Joanna and she was brilliant. Bubbly and very welcoming. We enjoyed our meal ☺️

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yasmin affum . 2025-04-25

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Joanna was really lovely and gave us lots of care and attention! Thank you so much for your service!

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Kirsty Hagan-Tetteh . 2025-04-25

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Served by Joanna,had a great experience!

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Isabel Affum . 2025-04-25

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Excellent service from Maryna, 10/10 very very happy with her service.

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richard quaile . 2025-04-24

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Enjoyed a fish and chips main meal followed by mini profiteroles and a tea. All food was excellent quality and great portion size. Yaneena was our waitress today and she was very attentive and friendly - thanks for the great service.

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Jo McEwen . 2025-04-22

MORE AT Google

We had a great time catching up with the girls, the food was good and the service by Jasmine was outstanding. Thanks hun xxx

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Monique Brown . 2025-03-22

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Jasmine our server was very polite and helpful.

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Carol Fuller . 2025-03-22

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Excellent service from Joanna this evening. Always have a delicious meal when we go. 10/10

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Roxie Antoinette . 2025-03-22

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Fantastic food, very helpful staff. Would dine again

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sniperlegend 1502 . 2025-03-22

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Wonderful food. Our waitress, Jasmine was wonderful and efficient. Would definitely recommend.

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Lisa Connolly . 2025-03-22

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