Based on 59 opinions finded in 1 websites
Based on 59 opinions finded in 1 websites
Nº 3192 in 3395 in Cornwall, Isles of Scilly
Opinions
Great place always helpful and easy. Food is great and I got a few whole peppers from them. Worth a visit to the lads visiting the area
Mr Kitcatt . 2024-11-12
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Update: since coming under new management, this takeaway is a million times better! New menu is great, and deliveries are a lot faster :) ------- Old review: Friendly staff, with great food that is of decent value! Only issue is the inconsistency with delivery speeds; could be 20 mins one day or an hour the next for example.
Hayden . 2024-11-03
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Ordered a double pepperoni pizza with cheese stuffing and it was literally the best one I had so far in Torpoint. Delicious buttery crust and nice people
Alireza Azad . 2024-11-02
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Tried ordering food after a night out, tried charging me extra till i pointed out the price on the wall then apologised, once i got the burger they didn’t put sauce or the extras i asked for in it then had to remake it…
Wow . 2024-04-21
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First time trying, ordered a Large Spicey Spuds for £4, got home to enjoy and 6 tiny spuds in the container, would love to know what small a portion is lol, The spuds tasted good but every establishment I have been understands a Large Portion much more fairly. Deffo not value for money and sadly another way to loose custom rather than work at getting a great menu and portions sorted. The lady who served was great, so come on Torpoint Grill look at prices and portions, then get a name for value not greed in short measures for extreme profit, people need value for money especially in these sad times…Change will get your business back on track and return others who may have had my issue trust me…
Stuart Somers . 2024-04-07
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Absolutely awful food.... how is this place getting any customers... the hygiene is terrible both look like they need a good wash. The shop and cooking equipment is disgusting and needs renewed
Andrew Winterbottom . 2024-02-26
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The food when delivered was soggy, the chips uncooked.. the burger tasted awful. One place to avoid. Will not be back.
Diet 1985 . 2024-02-21
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Paid £9.60 for a mixed kebab, it was that small it wouldn’t have fed my 5 year old. The lamb kebabs meat was nearly cold. I feel like I’ve been robbed, I won’t be going back again. Sat here hungry and disappointed. Going to the other kebab shop 20 metres up the road, at least the serve good portions
Gav . 2024-02-15
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Must be under new ownership now .the kebab box is terrible.wont be using them again
muzz taylor . 2024-01-27
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One star from me , would give none but wouldn't be able to post this , ordered on their website for pickup , got there on pick up time, and they hadn't even started it, waited there for 30mins still nothing, don't think he knew what he was doing, so asked for refund, very unhygienic too, used his hands instead of tongs when he was doing a couples order that was infront of me
Sharon Smith . 2023-11-12
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Food was cold, and soggy, will not be ordering from here again
Patrick Rodrigues . 2023-09-21
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Do not eat from this place, literally just bought chicken wings n chips before getting on the ferry- the chicken was frozen inside n pink n the chips where soggy and not cooked properly- disgusting, will not be returning. Would of took back for refund but already on ferry. Hoping the establishment will refund!!! Paid on card so easily could be done
natalie langley . 2023-08-13
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Never been before, never going again. Had a burger and chips and was sick all night and all the next day.
Peter Buttery . 2023-07-05
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There food is cold and the chips are not peeled and they put nearly half a bottle of sauce on it is disgusting for the price you pay expesily when they are closing for the knight and it would of gone in the bin.
Tina Sutton . 2023-06-19
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Food is heavily overpriced for the portion size.
C B . 2023-06-18
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Service was poor, and the deal about the buy one get one free pizza was misleading - it is not two pizzas for the same size, one has to be smaller then the other.
katie robinson . 2023-06-05
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Terrible Cold meat Limp salad Overpriced And that’s the good points.
Anthony KING . 2023-01-31
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We got a kebab on the way home from a night out was served immediately and the food was fresh and amazing. Top fellas
Sam Dennis . 2022-08-31
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Very nice chicken and spicy spuds
Alyson Norsworthy . 2022-07-22
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Forget half the order so had to go back!!! Went back all full of dripping fat and tasted gone off!!! Discusting!!! Don’t waste your money avoid at all cost!!
Joanna Jones . 2022-07-14
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Pizza was falling apart when you picked it up also it was stuck to the box
CBM CRU . 2021-12-29
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Ordered online shish kebab and crispy king prawns. Very good website but called 45mins early to say food was ready! I think getting the order on time is important. I mean surely they know how long it takes to cook a kebab. Food was cold when I got home 10 minutes after collecting. 2stars as meat even though just tepid was well cooked and tasty. Cold prawns not so good.
Alan Haynes . 2021-10-28
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Discussing. Food was an hour and 10 mins late. Not got what we ordered. Very poor. Tried to call and went straight to answer phone. Absolutely appalling. Do not buy takeaway from here.
Elinor Barber . 2021-10-17
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Claimed they lost my order, after 3 days we are still waiting for a refund. Terrible customer service!!!! If I could give 0 stars I would!!
Dan Bowden . 2021-04-14
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The beast of hand made burgers I could ever taste.
Loredana Grozea . 2021-02-23
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Delicious food delivered promptly. Would have been 5 star but I consider the delivery charge £2.60 to be excessive
ian canty . 2021-02-22
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First time ordering and impress with my order, we will order again.
vahid imani . 2021-02-06
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Very quick delivery, hot food and large menu, by far best takeaway in Torpoint
babak azad . 2021-02-06
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Got food since they opened and not a problem but last night went at 5pm to get my sons with the intention of getting mine later and my sons kebab meat was definitely soaked in lamb gravey to moisten it and was wet and slimey so didn't bother with mine later. Disappointed to say the least and chips were rank.
Nic User . 2021-01-07
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I’m really disappointed with this place. I ordered a stuffed crust veggie pizza, there was nothing in the crust at all. The worst part was how COVID unsafe they were! I saw multiple people walk in without a face mask, none were questioned about this. But also I have evidence of people taking off their face mask while in there and talking to their friends! When this was happening I told the guy I don’t feel safe in here (explained why) and to give my food to my friend, he was very rude about this and said ‘it’s not like I can just kick them out’. This made me very upset in the end. Very disappointed unfortunately.
Jade Penman . 2020-12-19
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Horrible food and service. We were looking forward to try this takeaway as we had heard good things but unfortunately have had the worst takeaway in Torpoint. The food was so late we called 6 times and fb messaged to no reply. My husband then drove down to be greeted by a rude man who could not seem to care less. While he was gone the food arrived but was unfortunately not the end of the issues. Our hot dog was bunless, the burgers cold and dry both in bun and meat, the chips soggy, the chicken dry and tasteless, the blue cheese and mushroom burger had no cheese and no mushrooms and to top it all off the bottle of coca cola we ordered was not included. When we called up again the rude gentleman talked over my husband, tried to make excuses and at first said we could not get a refund. He then said he would give us £10 in cash but refused to refund us via our card which is how we paid. He also agreed the service was bad but tried to fob my husband of by saying he was busy and nothing he could do unless my husband drove down again. AVOID. the only passable food was the Donna meat and the other kebab in town is still tastier.
Chloe Pritchard . 2020-12-09
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You can get good food. And a taxi in the same place
strix Gaming . 2019-11-29
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Sorry, bought two meals and a bbq sauce. Went in the bin
Nikita Serter . 2019-07-14
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Tastes much better than the one over the road 👌👌
Bob Vance . 2019-04-01
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Longest wait for a Chinese ever at about an hour.
Dennison Packer . 2018-05-20
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Fantastic takeaway Chinese food.
Mike Morris . 2017-12-12
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Lovely cooked food. Lovely staff. Very polite. Highly recommend.
Liam Walsh . 2016-01-08
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Simply awful. The food served barely resembles Chinese food and the staff are extremely rude and clearly have no customer service or people skills. Im not sure how this place has survived, after receiving an indedible order, a refund was refused! Try the competitor down the road and stay clear of this one!
paul messenger . 2013-11-07
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Terrible service and unpleasant food, one of the worst take away meals I've ever had. I was kept waiting for 40 minutes for my order; friends of the owner arrived 20 minutes after me and were served first. They lied saying it was a telephone order but didn't realise I could hear all of their conversation from the kitchen! I would never go back there.
Jay Raby . 2011-03-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Just bought two fish and chips, when we got home and put them on our plates,the portions are a good size, but unfortunately the chips were not fresh but just warm and limp and the fish was like fish finger size, not happy and won’t be going there again.
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It's great! It's a building site. Amazing new things coming...... Watch this place evolve. 🙃
19 Opinions
PLEASE READ BEFORE COMING HERE Where to start… Awful, just dreadful. We lost our space in the carvery queue as they don’t tell you until you’re about to get your meat that you have to pay first and then rejoin the queue. When we finally got our meat, it was ONE small stingy piece of dry beef, when we asked for a vegetarian option, we were told that we should try getting our own food if we want to be picky. We made a remark of amazement about how long this place has been open and the woman behind the counter began to argue in a raised voice about how she had been here longer than what we said the garden centre has been open for. A member of our group was incredibly panic-enduced and overwhelmed at how harsh and busy the whole environment was which is absolutely awful for us. There was also a man who nearly fell over on the step as the wheelchair ramp was so steep. After getting through the sticky situation that was the queue; we sat down. The only thing thicker than the set Coca Cola on the table was the salty gravy. Three choices of horrid veg and some sort of potato thing. Shame as I have been coming here since I was in the womb. We raised this issue and was told that a manager would come and see us at our table to sort it out. Nothing, no other interactions from any staff. The one star I technically have to give goes to the poor cleaners who received all the beef (not like there was any) from angry customers.
127 Opinions
I use this place roughly once a month when we come down to visit my mother who lives in St Agnes village. Going by the majority of the reviews I must just be lucky when I visit, as my food has always been alright, and I’ve been using it for year. It is expensive compared to Wales , but I think that’s because there are so few takeaways in the village, that they can pretty much get away with the prices We only ever order salt and pepper ribs , which tbh are pretty hard to mess up,and the house special fried rice which they make gluten free by leaving out the soy sauce etc, I think I’ve only had one bad meal there and that was ages ago .