Tonkotsu Ealing in Ealing

When you have a small menu, you cannot afford to not have sime basic items, nor to make each dish above average. They do maybe 8 hot ramens, three cold ones, a couple of katsu curries, a few side dishes and only a couple of desserts. They had no cucumber which was offered with the gin, no slimlines, no caffeine- free coffee. My friend said her cauliflower vegan wings were nice, endemame beans with salt are an insult of a dush in any restaurant, their chilli chicken ramen with the chilli removed and extra chicken were ok and my chilli prawn ramen was,frankly, the worst ramen i have ever had. Bland lukewarm, insipid and tasteless broth, earthy spinach mass overpowering everything and two, yes only two!!!,smallish prawns. Joke of a dish. Apparently the cashew ice-cream eastside biscuit dessert was tasty. Prices are not stupid,but it really is not worth a visit. Its just not very good food.

We sought halal options. On the menu it states which items are cooked with halal chicken. However, all the cooking sauces contain alcohol, which instantly converts the dish to non-halal. The staff did their best to find the best option for us but in the end, there was only one dish we could eat. It would be simpler to classify the restaurant as non-halal, or find appropriate sauces that do not contain alcohol for diners seeking halal options.

Really love this place! Beautiful inside with amazing and attentive staff. The food they make is beautiful. I really recommend the chili chicken ramen!

Great and quick service; food was very tasty and on spot, especially the chicken wings and the chicken spicy ramen. The noodles are homemade and are among the best I’ve eaten in London, I have ordered from them several times since.

Nice cozy vibe. Comfortable restaurant. Ramen was fab and gyozas were perfect. Very polite and attentive staff, didn’t rush us.

We were served by Steph, who welcomed us with a big smile on her face. She looked after us and provided the best service ever. The food was tasty and arrived very quickly. Definitely recommend.

I am so glad to be served by Mr. Sharma. His hospitality was beyond the best. I would love to visit again here because of Mr. Sharma and the food.

I had the most amazing service at tonkotsu! Dina was friendly and made our experience brilliant. Definitely recommend if you want good food and good service.

Tasty food, good value and really quick service. It was a lovely spot for a date! The gyoza were particularly good.

We had visited this place once before the pandemic and found the food very bland hence avoided it afterwards. As some time had passed and we were craving a ramen, we decided to give it another go, only to be disappointed again. The chilly chicken ramen was indeed tasty, however, it was mainly a lump of noodles in broth, I had to fish for tiny pieces of chicken and found exactly 1 pod of mange tout. It was nothing like the pictures on the website. The waiter/barstaff was frantically juggleing the service and chatting to their friends at the bar, inviting everyone to listen to their private conversations. Some music would have been nicer. Tonkotsu can't compete with all the other great places in Ealing that are serving Asian noodle soups and food.

I've never really eaten Japanese food but my partner likes it. I was hesitant at first but really did like it. I would try it again

Went there for lunch takeaway and it disappoint! food was really and the staff were friendly and pleasant. Will return again :-)

Always reliably good ramen. We come regularly for the rich/creamy Tonkotsu and the delicious Tokyo noodles. Staff are very friendly and helpful. One of our favourite restaurants in Ealing.

Delicious lunch with amazing authentic Japanese pork broth. Sharma went beyond the call of duty by helping my disabled mother in law in her wheelchair and being attentive and kind.

We had a great evening at Tonkotsu Ealing. This was the first visit and we can say we are looking forward to get back and try some more dishes. Great recommendations from our server, Zidan that was very helpful and friendly throughout the evening making us feel special.

Good points: friendly staff Bad points: the food The food, especially seafood ramen was tasteless and there was seafood to look for with magnifying mirror. Sorry but I can make a better one at home and I am not a chef. The kids bento were...

Came here with a friend as post gym meal, the ramen is so hearty and pleasant but the highlight of the day was the waitress Steph's customer service. She was very attentive, engaging and kind, her soft voice was pleasant and definitely went with the...

Food was acceptable not flavourful. Prefer Waga. Drinks were a cheat - paid £3 for a drink - the glass was topped full of ice - twice - no mistake was deliberate trick. Expensive for what we actually received very average. Disappointed to say the...

Great Ramen and good service. Chicken Chilli Ramen is amazing. Highly recommend. Probably best Ramen in Ealing

Miso Ramen was great and Service from the server Sharma was really warming. I enjoy the food a lot and recommend it to everyone who is around Ealing Broadway.

I've ordered take away, Karage chicken was clearly burned and overcooked, half part was black and bitter, some part not edible... It was a great disappointment but the ramen was good.

The ramen was great! Both the chicken and roast pork. However I also ordered home fried chicken as it looked amazing however it came burnt and black 😫id probably ordered the ramen again but not the chicken as I can't send it back to get...

Been going to Tonkotsu for a while now, it’s always been constantly high standards of service and the food is always delicious!

Nice restaurant very clean lovely service assistant manager Alex lovely gave great customer service. Food well presented and v good. Lovely atmosphere. Highly recommend

As a chain restaurant, this place is ok but a long way short of the standard set by the branch at Selfridges. We found the gyoza a bit greasy as was the batter on the king prawn and courgette katsu curry. Whilst we acknowledge the...

Possibly the worst food I have ever eaten - tastless, overpriced and very poor - the broth resembled dishwater and the chicken wasnt fit for a cat - perhaps it was cat ? Terrible and unauthentic.

Fancied some nourishing noodles after a long day at work and dropped in here. There was a strong sense throughout of being an inconvenience to the staff who were mainly focussed on deliveries. Bright overhead lights were put on to help them work on the...

I placed an order for a delivery, as soon as I placed the order I called the restaurant straight away to request some extra broth, as I have ordered some extra noodles and extra chilli chicken. However, I was met with No, No, No. the...

Had a lovely experience, our host was Alessandro! Very polite and nice. I recommend Geki Kara (very spicy) 😝

Love the concept, love the vibe, love the food. Highly recommended and lunch menu is exceptionally good value for money.