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3.5

Based on 50 opinions finded in 1 websites

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Nº 2441 in 3448 in Manchester

Nº 217 of 248 British in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..cheese
Score
OpinionsNoteTripAdvisor503.5

comment_iconOpinions

Servicio amable y buenas bebidas. Desafortunadamente, éramos las únicas personas allí y no había atmósfera. Buena selección de bebidas bien presentadas.

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Steve W . 2020-01-14

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Visité diciembre de 2019 en el relanzado Kendals Champagne Bar. Había dos clientes en una mesa. Un hombre y una mujer altos y delgados estaban detrás del mostrador. Me ignoraron durante más de 10 minutos mientras conversaban. Luego me levanté y me fui.

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forenpsych1 . 2020-01-03

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Este es el mejor lugar para estacionarme mientras mi esposa está de compras en House of Fraser. Ambiente agradable, personal agradable y buena comida

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Glen_Gill_Lockett . 2018-03-12

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Esta barra de champán podría ser perfecta. . . . pero no lo es Éramos un grupo de 19 y una zona preciosa estaba reservada para nosotros. Más de la mitad de nosotros había pedido nuestra comida pero la comida era muy lenta y la entregaban a la mesa. Todo llegó en diferentes momentos sin cubiertos. Los tés de la tarde no tenían té hasta al menos una hora después de que habían terminado de comer. Esto realmente es inaceptable, especialmente cuando observas los precios que se cobran. En ningún momento nos preguntaron si todo estaba bien. ¡Obviamente porque no lo era! ! ! No volveremos

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Blakes71 . 2018-02-04

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Vine aquí hoy con amigos, servicio absolutamente pobre. Estábamos esperando a que llegaran un par de amigos antes de ordenar y, justo lo suficiente, la camarera dijo que recibiría nuestros pedidos cuando llegaran allí. La primera gran cantidad de bebidas llegó razonablemente rápido, pero las siguientes no: esperamos y tuvimos que preguntar dónde estaban. Llegaron nuevas bebidas y esperábamos que limpiara las gafas usadas. . . . . no solo los dejó. Un grupo de 5 personas vino y pidió tapas y nos dijeron que había 20 minutos de espera para la comida. Pedimos la factura y tuvimos que esperar unos 15 minutos. . . . la mesa todavía no había sido limpiada. Hemos estado aquí un par de veces antes y lo hemos disfrutado, pero pasará un tiempo antes, si es que volvemos. También. ¡Creo que 8 para un vino grande es bastante caro! ! ! !

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187069Naga_28 . 2017-12-05

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Compré un cupón de Livingsocial, que era para una fecha específica. Este fue comprado para un regalo especial para mi cumpleaños de mi madre. En la primera los dos personal no sabia de lo que estaba hablando y sostuvo entre sí cómo no ponen a través de la hasta, finalmente nos pidieron a sentarse y uno del personal traído un bollo, una taza de té y una copa de champán y luego desapareció. No estoy seguro de lo que pasó con los bocadillos, galletas, etc. Esa fue la última que vimos de los empleados, que corrían, ningún contacto visual. A decir de la experiencia fue decepcionante es insuficiente

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Alison P . 2017-11-02

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Maravillosa selección de bebidas y la comida, nos dimos el trabajo italiano y el sandwich de ensalada de sandía, que era encantador y muy abundante. Los cócteles eran increíbles, mientras que todo el personal era encantador, el personal del bar eran excepcionales, haciendo gran conversación ya que nos sirve. El piano creó un ambiente maravilloso junto con la decoración, que hizo un estupendo descanso mientras compras y sin duda volveremos pronto.

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MollyWashbourne . 2017-10-08

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Toms Champagne Bar is one of my favourite places to visit when shopping in Kendals. Always friendly and relaxed, you can visit alone and not feel uncomfortable in lovely surroundings

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Debra544 . 2017-09-06

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Somewhere to stop for a glass of champagne. They even have a champagne loyalty card! It can be quite busy so at times you need to wait but the staff were incredibly polite and charming.

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kateC915SQ . 2017-06-01

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Today was our last day short break we where catching a train at 5 18 pm we decided to call at Tom s for something to eat before heading to station. At 3 15 pm we sat down, it took 5 minutes before they took our order then ordered then waiter then explained be about 20 mins for food we decided OK, then 45 minutes later they brought our drinks one hour still no food so we asked what was wrong said they where sorry and be 5 to 10 mins so after further 10 mins still no food so we decided to leave because we was push for time we was leaving on way out waiter explained did not realised we where waiting that long, I said somebody should of come to tell us that after 20 mins, anyway makes me laugh that you dress a restaurant up with fancy piano in corner then calling it a champagne bar try to make it upper class venue but cannot even get Basics right House of Fraser need to look at this problem looking at all reviews .

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Ashbik1961 . 2016-12-29

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Tom's Bar Champagne está en el tercer piso en la casa de Fraser. Me paré aquí en mi propio comer algo + un cóctel mientras compras de navidad.

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593billgirl . 2016-11-24

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Visitamos este bar de champán con amigas. Qué fabuloso tiempo tuvimos! El barman era muy entretenido y cuando nos preguntó qué estaba en los cócteles dijeron que ya todo sobre ellos debo añadir que era el mejor Cosmo que he estado! Gran lugar para venir después de un largo día de compras. Volveremos para su gran cócteles

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trvlr0185 . 2016-08-14

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Pedimos un té helado para 2. Las tartas y bollos llegó directo del Costco. Tartas (Mixto) 9.99 € para 52 sin IVA. Bollo para 16 sin 3.98 Puntuación máxima iva. Para rematar, no nos dieron las bebidas con la merienda, el precio de las bebidas fue eliminado de la factura. £25 por este no incluye bebidas alcohólicas. Yo no tengo problemas con la comida de Costco, pero no debe ser pasar como comida de calidad a precios inflados. El Champagne Bar toms debería darle vergüenza de este flagrante robo.

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pendlea . 2016-07-24

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Celebramos aquí un par de veces con amigos y siempre nos las arreglamos para conseguir un asiento "dentro" lejos de los compradores! Lugar agradable - poco caro pero el personal es amable y acogedor. Está bien para una ocasión especial!

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187069Naga_28 . 2016-04-04

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It's excellent for a break from your shopping and your into your champagne... And you don't have to go out into the rain, but stay in the department store! Was slightly disappointed with the canapés (not as tasty as they looked!), but the champagne defintly made up for it.

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David K . 2016-03-16

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We were shopping for Mother's Day in house of Fraser and came across a well earned champagne stop. The pianist was excellent and we enjoyed a wonderful hour with warm scones and clotted cream. A must as a treat.

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Fiona M . 2016-02-28

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not too bad for my first time, service great and food on normal standard, will come again with my friends to spend some money

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Johny W . 2016-02-09

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We went to House of Fraser to look for wedding outfits and stumbled upon Toms Champagne Bar. We had a relaxing time with great service. Champagne was expensive at £9 a glass but well worth the experience. The Greek salad was tasty and plentiful and the ambiance fantastic with the pianist belting out the tunes. A really great experience, well worth a visit if you want to impress a loved one

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Sam S . 2016-01-23

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Whenever we go shopping in Manchester City Centre we head to the House of Frazer store and go straight to Toms Champagne bar! This is a particular treat for us at Christmas time..in the run up to Christmas 2015 we went to the store quite a lot and therefore ended up at the champagne bar. There is a nice atmosphere here (really good barman and very friendly) the barman is very knowledgable about cocktails, champagne and wines....he will also advise on food choice if customer is not sure what to order. This is a very welcome haven after shopping at any time of year..the staff are very friendly..there is also a baby grand piano playing good background music which makes for a nice atmosphere! The place isn't cheap but you get what you pay for. You won't be disappointed.

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Valerie J . 2016-01-14

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Called for a lunchtime drink and a bite to eat. We sat inside, the place looked a little tired and in need of a makeover. Ordered a couple of drinks and sandwiches, I ordered a gin and tonic. The waitress had half filled the glass with ice and then poured the full bottle of tonic, 125ml, into the glass. You couldn't taste the gin at all!! I brought this to the attention of the bar staff who offered me a replacement drink, which I accepted and thanked him. When I asked for the bill I found that I'd actually been charged for the second gin to which he replied his 'manager' had told him to do this and that he had only just started working there. Don't think we'll be returning.

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Ian W . 2015-11-24

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Called in here while shopping and had some fab fizz!! We also received a £30 cinema voucher with our bottle of fizz. What a bonus

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Pam P . 2015-11-23

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My husband and I went for champagne afternoon tea to celebrate our anniversary. it was very nice and I would visit again.nthe only thing missing was a pot of tea!

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Cheryl J . 2015-07-12

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I have been to Tom's Champagne Bar a few time's after a morning's shopping, and I went this time with my mother and sister for my birthday treat. We had a few glasses of Champagne and to eat my sister and I had the pate and mum had a beef sandwich with sweet potato crisp's which my sister and I polished off. It was a lovey treat and our waitress was very efficient and helpful. I would recommenced a cold glass of Champagne after a day of Shopping perfect end to the day.

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hazel_acton . 2015-07-08

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I went here for an afternoon drink. The bar need more privacy from the shop department floor. The waiter was friendly, but his appearance was scruffy for someone serving in a "Champagne Bar". the waiter was wearing "workman" style boots and he was too false in his manner. This was very off putting. I would not go here again as it felt like I was simply sitting in a Tesco cafe with champagne. There is nothing "Champagne" about it.

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C M . 2015-06-27

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Recently went for afternoon tea, very nice and did not disappoint.Was a nice way to spend a Saturday afternoon :-)

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Michael J . 2015-03-14

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This has now come to be an annual trip to Tom's and I never have any complaints. The food and service is excellent and the staff are always very helpful. Will be going back next year! Added a bottle of champagne to the afternoon tea package which was excellent value for an additional £25

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Paula G . 2014-12-29

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Haven't eaten there as yet, had a voucher for 2 champagne's for £10, so thought we'd give it a go. It's on 3rd floor of Kendals so had time for a little shop too. Met my friend after work and ended up staying a bit longer than expected. The bar staff were so lovely and they have a cocktail happy hour, which is never a bad thing. Just had a casual sit on the high stools around the bar and was made to feel very welcome. The pony-tailed bar guy was really knowledgeable and friendly. I'm hoping to go back with another friend this weekend and maybe try the afternoon tea (when I say tea, I mean bubbly). Treat yourself, take a break from shopping and give your feet a rest for half an hour, takes the stress out of the shopping frenzy.

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Sara J . 2014-11-20

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Had a fab time here had a voucher for 2 glasses of champers it was lovely start to the evening staff are so friendly

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sunlover009 . 2014-10-28

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Me and my friend visited here for our birthday treat, which we really enjoyed. we had champagne afternoon tea sandwiches, scones, cake and chocolates was very tasty and a pleasant atmosphere.Will return here for afternoon tea

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kerry m . 2014-10-20

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Surprised a friend to afternoon tea here during a shopping trip to Manchester, having already purchased this via Living Social for £25.Offered a glass of cava as we were seated. Informed what the sandwiches were - both suggested we did not like cheese and then advised that the sandwiches are already made and there isnt actually a choice. Though warm the scones were dry.I wasnt aware there were different deals of Afternoon Tea, though the next table were definately served something different and they said it was the afternoon tea. They had champagne flutes with champage and a strawberry and a different selection of cakes.Looked like we'd just been served the cheaper version.Theres so many nicer places out there offering higher quality better deals.Definately expected better from where we were and certainly wouldnt do it again !!!!!

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Lesleyuk66 . 2014-10-12

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I love afternoon tea, probably more than is good for me, so I was excited to go here with my mum and sister when I came back from London this weekend just gone. Oh Dear, what a shambles.The service was slow and forgetful. The sandwiches came out and looked like a 4 year old had made them (the bread didn't align, one half of the slice was rectangular and one was circular...it was like they were using the odds and sods in an effort not to waste!), the pastries were so soft with age that when you picked them up they fell apart and the chocolates had been in the fridge so started to sweat in the heat of the room and were inedible. The scone was nice and warm but the measliest pot of cream came out with it we had to ask for more.We weren't going to complain at the sandwiches, although they warranted it, but the pastries pushed us over the edge.The manageress was DELIGHTFUL - completely in agreement and so apologetic and caring - she replaced the cakes without question and offered new sandwiches. We accepted the cakes and a glass of bubbly each - and she even left the rest of the bottle. She well and truly saved the day, so if you do get to read this thank you very much! The the trays for the diners who came after us for afternoon tea looked much better so she must have intervened.I may have come on a bad day, but I wouldn't return - which is a shame.

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DimeyB . 2014-09-30

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Compared to our last 'Afternoon tea' at Samlesbury, this was a little disappointing. The service was good and we found the staff very helpful and attentive but the assortment of sandwiches was poor. When the food arrived we were told the scones were still warm and advised to eat them first. No problem as they were delicious with the clotted cream and jam. We then ate the finger sandwiches, turkey, cucumber and tuna paste which were very disappointing.. The glass of champagne should have been colder and we finished with a decent coffee. At £25 for two we doubt if we will visit again.

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Stewart B . 2014-09-28

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visited today and had a lovely relaxed champagne afternoon tea, we were served very profesionally and not rushed. The food was fine and freshly made. The staff were attentive without being pushy, we enjoyed our visit many thanks to the staff.

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ashyBury . 2014-09-15

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Having bought a voucher for afternoon tea we weren't expecting great things however it was way below our low expectations, the 'food' arrived within a minute of sitting down and had obviously been in the fridge for some time, 6 miniscule finger sandwiches filled with tuna, cucumber and cheese were poorly presented and unappetising, the scone was ok as was the fruit tart, both were clearly bought in. So many better places for afternoon tea in the area we were thoroughly disappointed to have chosen this one and will never return.

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Nelliefoxy . 2014-08-26

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After having a wonderful morning of pampering for my mum's birthday, we headed to Tom's for a treat and a little tipple. How utterly disappointing. I have NEVER experienced an afternoon tea that looked so bad that we didn't actually eat it. The waiter tried his best but failed in resolving the situation.Utterly disappointing and we paid the full price of £55, more fool us I guess. We won't be back, and such a shame as one of my Mum's favourite bars.

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BoostersMum . 2014-08-09

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Came here today with an offer and was highly disappointed. They forgot half the crusts of the sandwiches; the desert looked supermarket bought; there was two 'past it' chocolates; but worst of all the waiter was inappropriate and verging on sleazy. Made us feel very uncomfortable as he winked and felt his ponytail as we left. This place really needs to up its game in comparison to other afternoon teas in the area.

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Tomsba . 2014-07-18

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On the 3rd floor of Kendals (House of Fraser) in Manchester Tom's bar is a great way to spend a hour or so with some champagne from a wide choice, other drinks or cocktails are available of course, for those wanting something different. We found the prices very good, but we would have like a few complimentary nibbles to help pass the time while drinking a whole bottle, we have been to other bars who do charge a bit less and fresh fruit or small bowls of nibbles help the time pass by, also can make you order more!!!! But all in all the bar is great with attentive staff, although the piano player did look like he just came off the street and did not match the grand piano he was playing which was a shame considering he was a great pianist

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John J . 2014-04-06

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We were a group of girls on wednesday afternoon looking for somewhere to have few cocktails. What a gem! It's nice to go somewhere you are made felt special with great drinks and somewhere you can talk!and what a surprise the cocktails where half price! And hear each other talk! I will definatly go again!

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trvlr0185 . 2014-02-09

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Probably not the best day to call staff not helpful seems as if they did not want to be there no greeting and every thing semms to be to much trouble for them but like I say not the best of days to call

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Jacwen . 2014-01-07

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We have been to Toms bar a few times, today we were out for my husbands birthday as a family, after a trim to the cinema and a meal out we decided to call in on our way home for a bit of a treat. we did have our 3 kids with us on this occasion. we ordered our drink and ordered hot chocolates for the kids. we were served quickly and they had made the kids drinks milky so they were cooler which i thought was nice, and it was a nice end to a nice day.

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kdandz . 2014-01-05

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I used to work in House of Fraser so I've been a few times. Not particularly pricey, it's a city centre spot at the end of the day but personally I wouldn't want to be sat pushed to the side of womenswear and pay £60+ for a bottle of Champagne.I have been once when I was told they needed my glass because they'd run out and there were maybe 10 people altogether so not sure what was going on there.

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vgreen188 . 2013-12-05

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Went today whilst visiting the Christmas Markets. Sat down straight away and our table was quickly cleared of the previous customers things. Then we had a long wait - over 10 minutes waiting for someone to take our order. We had a further 15 wait before we were given our drinks. Thankfully our food came quickly after the drinks. The cheese board and mezze board were yummy. Disappointing service let us down today.

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Linda D . 2013-11-30

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Champagne tea... Warm cheap champagne (of poor quality), stale badly made sandwiches that tasted horrible, stale cakes, dirty restaurant and total CBA attitude from staff. Do not go here.

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Edwardrouge . 2013-10-29

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Recently visited for champagne afternoon tea on a living social deal and was totally Disgusted when charged £8.60 for a pot of tea that was weak and without taste.The sandwiches and cakes were nice and the glass of champagne lovely I just thought it was a bit of a rip off to then be charged for tea !So beware if you go on the same deal

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Grouponaddict . 2013-09-05

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Must be the worst afternoon tea in Manchester - you don't get a 'tea' with the champagne afternoon teas three dry sandwiches and dried up cakes!!! then a boy riding round on a scooter - Yep if you want a nice relaxing afternoon tea don't go here

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anthony c . 2013-08-30

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Went today for afternoon tea and was most disappointed, bread stale sandwiches tasteless. Was so looking forward to taking my sister here, what a let down.

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Lynda F . 2013-08-19

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It was my wife's birthday and my youngest son bought her a Wowcher voucher for a champagne afternoon tea in an unusual setting.Toms Champagne Bar on the third floor in House of Fraser in Manchester is a quietly unassuming place but should not be under-estimated.It’s afternoon tea option comes with two strawberry-decorated glasses on Mumm Champagne to accompany finger sandwiches of goats cheese and chutney, smoked chicken and crayfish tails followed by warm scones with homemade Chantilly cream and jam, slices of fruit gateaux and chocolates. First class food and service but, being next to four third floor lifts, not exactly placed for a quiet afternoon tea. That said, it’s well worth a try.

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Ken S . 2013-08-16

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Busy shopping with missus, time for a break. Fantastic service but unfortunately don't remember the servers name. Couple of glasses of champers on and on our way. Terrific service. Keep it up. Much need.

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david o . 2013-07-24

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Tom's is ideal whilst my Wife spends her hard earned cash.....Just park me in Tom's in House of Fraser, with a newspaper. I can drink, snack and enjoy. It makes shopping a treat.My little man Creche

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Glen_Gill_Lockett . 2013-06-24

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Group of 4 girls booked the afternoon champagne tea to celebrate our friend's 30th. I rang the day before to check everything was ok with the booking. Had great telephone service from Sam and when we arrived today she was so helpful. This was a surprise treat for our friend and they let me put up a couple of birthday banners, balloons and sparkles. Service was absolutely perfect. The sandwiches were salmon and cream cheese, chicken, prawn, cheese and oh my gosh the scones, cakes and chocolates were fabulous. It was mid afternoon when we arrived and the place was almost empty so it almost felt like it was exclusively ours! A little more atmosphere would have made a difference but Sunday afternoon prob not the busiest time. The special offer was champagne afternoon tea for 2 £20. I thought that was each but it was between 2 so bargain! Couldn't have asked for a nicer afternoon. Thanks to Lexie and Sam and the others who were around. Would highly recommend :)

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treaclecheggs . 2013-05-19

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if you are doing you,re shopping in kennels and you want some thing quick,and want to sit in a nice atmosphere,go in have a glass of champagne,a salad and millionaires cheese cake

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linda w . 2013-03-25

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This bar is situated on the third floor in House of Fraser, and it is a little gem. There is an outer area, perfect for people-watching as you are situated on the shop floor, or a more private tucked away area inside. The drinks are fabulous, try the Pear and Elderflower champagne cocktail.. The food menu could be improved, but it is a champagne bar, so being picky talking about food. The waiter with brown hair tied back and a beard is the most fabulous waiter/ server you are likely to come across in Manchester.This is our second fave place to visit in Manchester after Sugar Junction.We will be back.

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seahorsesparkle . 2012-09-30

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