Tollgate Manchester in Trafford

Very bad service😡Ordered 2 cups of cappuccinos and it took more than 1/2 hour and weren’t delivered to us😡then I requested to cancel the order. The barista was careless and awkward. The waitress was stressed and she was the only one who served all customers. Awful experience and not recommended place to dine in or have simple cup of coffee

If I could have NO STARS I would do it Unacceptable! I came so many times, the toilets are ALWAYS closed. Today I asked just to change the baby, and the “manager” was “explaining” to me that I cannot. She gave a number of reasons but all of them were not true. NEVER again

Ordered a drink and was given the wrong drink. Which is okay as mistakes can happen. Unfortunately as I went to go and ask to swap My drink. I was looked at and given a High school dirty look from a staff member called Caitlin. I have never since high school been given a childish look. Went to the counter and the lovely lady there said it was her mistake and my drink was made there. But the service and atmosphere was awful from Caitlin

Went into weathersspoon Urmston tonight only 1 staff serving but six people waiting to be served asked if there was anymore staff, then the girl behind the bar refused to serve me said I was intimidated. . i asked politely for my drinks she wouldn't serve me so I walked out and I will not be going in again, if this is the way you treat customers you don't deserve custom.

Ridiculously long queuing time on a Friday afternoon. Staff very slow preparing boxes and taking payment. Food tasty.