Based on 859 opinions finded in 1 websites
Based on 859 opinions finded in 1 websites
Opinions
fantastic service, lovely staff especially bron who made our visit so relaxing with a toddler. went above and beyond for us! will visit again soon! 😀
hannah b . 2024-10-09
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Bron was great thank you - the carvery waa nice thanks so much very busy felt sorry for staff but overall nice experience thank you
Zoe . 2024-10-09
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Came for dinner yesterday Our waitress named bron went above and beyond for us was very friendly and nothing was a problem made our visit really relaxed and welcoming reccomended deserts for two members in our party she’s a real asset to the Toby company thank would like to thank her again for a pleasurable experience defiantly reccomend thank you
chris . 2024-10-06
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Had a lovely dinner and my server alicia was amazing she was really helpfull with everything My ticketnumber is 455 for prize draw
Ali . 2024-10-04
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Tonight we ate here and it was very busy, the manager seemed stressed with her staff, Jack coped really well.Top service from him start to finish. There was a issue with the kitchen not having gammon for our wraps and Jack sorted this straight away he couldn't have been more helpful, will definitely be coming back because of this. Young employees need to be treated better as we are all humans trying to excell.
Owain J . 2024-10-03
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We were served by Becky on the 11th or 12th and she was fantastic with our little girl, really engaging and couldn’t do enough for us. The food was nice and fresh and the kitchen bent over backwards to make sure my babies allergies were accommodated. The manageress was really friendly too and we had a lovely time :)
Reviewer_2234 . 2024-04-23
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Went on a Saturday night. Had originally booked for 8pm but we very early. No problem finding us a table. We had the carvery which was great, and the service and humour from Amber made the evening
justacustomer92 . 2024-04-20
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Great choice of food when we visited, lovely service, particularly from Amber our waitress who was very friendly and helpful.
Kay E . 2024-04-20
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We had a table for 4 of us on Sunday. We had a great experience. It was busy there but are waitress Amber was so attentive. Lovey young lady. grate food
Hannah L . 2024-04-17
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Booked for the family for a 60th birthday meal. The food and service were amazing from start to finish. Special mentions to the manager Nicki and waitresses Bron and Amber. They were all professional and met our every need from start to finish. Thank you for helping make the occasion so special. We will definitely be returning in the future.
Resort597615 . 2024-04-13
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Has another great experience today, I had turkey and beef, well cooked and lovely thick gravy. Our server Alicia was very nice and welcoming. Ticket 26
gailcL1879LX . 2024-04-06
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From the time we walked in we were welcome. Our server Bron was happy helpful and extremely polite. Nothing was too much trouble. Carvery was excellent as usual. We had lamb that was cooked to perfection. I highly recommend. Happy Easter!
744debsc . 2024-03-31
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205 Amber was a great server, dealing with some other difficult customers but still had a smile and good service for us 😊
clairebD6554ZM . 2024-03-28
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My raffle ticket number is 459 and my servers where alicia/deb 5 *services from both and always smiling Could not help me enough and the meal was stunning. they both are elegant but approachable. If I didn't have a business meeting I would of stayed for seconds just because of them . Ps easy on the eye too xxxx
Lee C . 2024-03-26
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Visited this restaraunt on Tuesday 26 March at 4pm we did not book and as we entered the restaraunt we were met at the desk by a lovely smiling lady ,we explained that we had not booked and needed a table with chairs as my husband was disabled and could not get in or out of the boothes ,she replied if you just give me one minuet she would have us seated straight away, one minuet later we were seated ,then two more minuets and our waitress arrived Alicia a very polite smiling young lady who immediately took our drinks order and within the next two minuets took our food order very efficient after our meal ALicia returned cleaned our dishes away then explained that the sweets were very good and would we like to order them on her advice we did and it rounded off a very pleasant late lunch early dinner ,food excellent sweet excellent exceptional service we will certainly return
Christine O . 2024-03-26
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Lovely Sunday lunch. Even though it was very busy we were seated promptly and serve our drinks quickly. Food was tasty. Chloe was very helpful and had a lovely friendly attitude. No 459.
clairegL4457WE . 2024-03-24
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Greeted, Seated and served quickly. Drinks order very prompt. Delicious carvery. Staff food quality check with us re food timely during our meal. Decent value. Great to pop in for your tea and be out again quite quickly. Thanks to chloe and team. Chloe 482926
Sara g . 2024-03-23
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Had a lovely dinner at Cardiff Gate are sever chloe was fantastic nothing was to much trouble she was great with are little boy
Ryan M . 2024-03-23
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Always come here when I don't feel like cooking and it never disappoints. Servers and chefs are friendly, food is always hot and tasty. Thanks to our server Alicia today who was fab. We left with smiles on our faces (and very satisfied bellies!). Ticket number 327
Mirleahill . 2024-03-22
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I am giving Toby Carvery Cardiff Gate a 5* rating after eating there on Friday the 15th March and had a wonderful service from Becky my Raffle ticket number is 226
Carolyn W . 2024-03-21
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Ticket no 395 My partner and I often visit Toby Carvery and we are always pleased with the service. Tonight's meal was somewhat dissapointing. The roasties were the worst they've ever been, very dry and bland. We didn't raise a complaint as the rest of the meal was good, with delicious beef, peas and carrots. Jasmine greeted us with a smile, checked in on us and was very friendly throughout. We ate our roasties last which is why we didn't say anything to jasmine, but im sure she would have dealt with our issue promptly. Thanks for great service, we hope the roasties are better next time we visit.
christophergC1998DB . 2024-03-17
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Excellent food and very good service by Becky overall vert enjoyable time dining at The Toby Carvery at Cardiff Gate can’t wait to return
Brandon L . 2024-03-15
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Had a great lunch time carvery, our waitress Becky was very polite, cheerful and very helpful. Enjoyed our time as it was my first day of retirement . Only issue I had was there is not enough disabled parking slots in the car park.
jeffatm . 2024-03-15
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This was the 2nd time I have been to this Toby as I found the last time I went it was really friendly,portions abit more,lovely atmosphere.i have been to other Toby restaurants but this one is far by the best. Our server was Nia really friendly as well and raffle ticket is number 50 x
Jayne T . 2024-03-13
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Food was lovely, Great service asked if out meals were okay. Amber who is a member of staff was very friendly and helpful very polite 😀
Roving49096271968 . 2024-03-13
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Excellent carvery lunch, and very clean and comfortable restaurant. Free parking for customers. A few minutes drive off the motorway junction , over the road from the services. I'd much rather eat a lovely roast than overpriced coffee shop sandwiches. The staff were really friendly especially Nia (10) who was kind enough to help me while I was trying to use the great offers on the Toby app. Well done Toby, great service Great
Tracey C . 2024-03-13
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We were served by Nia (raffle ticket number 19). The food was lovely and hot, which was nice change from other places with bearly warm food. Nice and large selection of vegetables and meet. Good service. Very good visit.
azab221 . 2024-03-10
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Excellent food today at Toby Carvery. Alicia was my server and she provided excellent service and a friendly smile. Raffle number: 301
jeffreye438 . 2024-03-08
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Terrible service, rude staff with no customer service skills, very poor establishment- would not recommend visiting
117trdse . 2024-03-08
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Ticket 302: Went with my dad for a late lunch during the week. The meat was delicious, very tender, and all veg was perfectly cooked. Our server Becky was very helpelful when we asked about the choices of dessert.
Debbie C . 2024-03-08
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Nice food , always come here with my son. Staff aways very nice to me , especially Amber , a very sweet girl with a great bubbly personality
Matthew R . 2024-03-06
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Lovely friendly staff really helpful food was delicious. My server was Alicia raffle number 268 she went above and beyond, great customer care.
Be138021 . 2024-03-06
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We had a lovely time at Toby’s Cardiff! We were served by Amber and our ruffle ticket number is 220. Thank you for the great time!
Chan W . 2024-03-06
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Food was very good and would highly recommend. And customer service was excellent couldn't do enough to help and make you feel welcome and one of your staff was first class ALICIA thanks raffle 213
Richard c . 2024-03-05
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Great food! And great staff, Our servers name was Alicia, she was very friendly and welcome, We will definitely be returning!
Holly J . 2024-03-05
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Food is always top quality and staff are always friendly and helpful! By far the best Toby we have been too, will definitely be back again and will recommend to friends and family
Janesmith265 . 2024-03-05
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Another great meal at Toby carvery, Cardiff gate. As usual food was lovely and service was great! Our server was Alicia - raffle 212
hannahfY3901SM . 2024-03-05
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Had a lovely meal here and was greeted by a lovely young lady called Alicia when we walked in which i believe makes a big difference. Will definitely be returning. Thank you Alicia ticket 213
Neal G . 2024-03-05
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We visited for a meal on my birthday and had a great experience. Our waitress Alicia was really helpful and couldn't do enough for us. Will definitely be returning soon. Ticket number- 213
mandyb790 . 2024-03-05
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I went with my friend for a quiet lunch ..it wasn't overly busy ..we had turkey as always and loads of veg ...the atmosphere was nice and friendly as were the people serving us ...all in all a decent roast dinner which is great value...
L2450OBjaynew . 2024-03-05
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Amazing food! Warm welcome as soon as we came in, waitress came straight over didn’t have to wait long at all deck looked fresh
Elijah H . 2024-03-05
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Visited recently and had a lovely dinning experience. We were served by alicia who was very pleasant and helpful and nothing was too much trouble. Will definitely be visiting again Ticket 213
Vicky G . 2024-03-05
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Lovely meal made even more nicer by having a lovely waitress called Alicia she was spot on with everything and very helpful ! We had raffle ticket number 213
Rachel C . 2024-03-05
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Lovely food & friendly service. Would recommend & visit again. Plenty of veg & meat to choose. Thanks Server Alicia raffle 212
sarahjG4639DI . 2024-03-05
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Visit here all the time. Tasty food at a reasonable price as always. Really friendly and accommodating staff. Great with the kids. Ticket #186&187 Server:Alicia
Jenna A . 2024-03-05
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Excellent carvery, plenty of meat and the veg was all spot on, will be back 🙂 Arian was an amazing server and nothing was too much trouble. Raffle ticket #150
Markwigmore . 2024-03-03
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Lovely atmosphere, delicious food, our server Alicia was so kind and approachable, with a lovely demeanor! Felt very comfortable.
Shauna P . 2024-03-01
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Lovely food great portions and friendly staff many happy memories made here and more to come hopefully in near future...without the little ones making all the noise
Maggie T . 2024-02-26
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A lovely place to hold a large family gathering, food is always great and the service was excellent. Drinks a little pricey but food is good value for money
Susanne And Lia H . 2024-02-17
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Alway come to this toby always lovely food our server today was Alicia, she is lovely always checks to make sure everything is OK. Food was fab today .
Sarah M . 2024-02-16
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The food was lovely as always and the young waitress named Becky was one of the most helpful and politest services I have ever received she went above and beyond to make sure everything was ok with our meal and drinks.
Jade H . 2024-02-16
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Becky was amazing. Always good service, friendly staff, reasonable price, clean. Been coming here for years much better than other Toby’s I've been to. (Becky 8)
Kristen S . 2024-02-13
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Another lovely meal with my mini club Highly recommended no complaints what so ever the staff are amazing/ becky 19 looking forward to the new menu
Trail47856653048 . 2024-02-13
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Good was great, the waitress beck gave great service nothing too much trouble will definitely be back again raffle number 12
Graham G . 2024-02-13
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We come here regularly. Today we had wonderful service our waitress was Alicia who was very happy, helpful & looked after us really well. We had 3 courses and they were delicious. The chef carving the meat was lovely very genourous. The atmosphere was very...
Sarah W . 2024-01-26
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Restaurant wasn't particularly busy and the bar was almost empty. Waited patiently for an unacceptable 5 minutes for someone to deal with us only to be told that we weren't allowed to sit in the half empty restaurant even though there was ample availability online.....I...
chevyspark . 2024-01-24
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Fantastic meal as always and our server Tracieleigh was helpful and attentive to our needs Thankyou Paddi and Lyn harrison
Patricia H . 2024-01-24
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This is our favourite toby carvery so we already know how good the food is. Our server today was exceptional - so friendly, efficient and knowledgeable regarding the menu due to one of our party having dietary requirements. She couldn't have done more to make...
Wendy J . 2024-01-21
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My wife and I went to the toby for dinner. We where served by Becky , she was very help through out are visit . At the end she gave us a raffle ticket number 369.
markwU3243JX . 2024-01-12
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Becky was so polite and friendly! Advised us of the deal this week and upcoming deal next week! 5* service! 326
Shelley B . 2024-01-09
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Served by a wonderful waitress- Penny! It was extremely busy and even though we’d booked a table we had to join a very long queue. As I have issues standing she very kindly asked if she could get my food for me while my husband...
carolannej417 . 2023-12-19
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I don’t normally write reviews however I’d just like to say Tracie-Leigh’s service is absolutely second to none, couldn’t have been more helpful and positive. We’ve had the pleasure of her service twice in the last 6 weeks - the first visit had a couple...
Daniel A . 2023-12-06
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We have received a parking fine after eating at your restaurant even though we typed in our vehicle registration at the counter. How do we sort this please?
Flyer07301681117 . 2023-12-01
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Good atmosphere, good server, good hot drinks, food not so good. Hubby was not impressed with his pigs in blankets, they were dried up and average tasting. He asked our server to see the manager (which he has only ever done 3 times and we...
DuckysWife . 2023-11-29
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Today i accompanied my brother who has a learning and physical disability plus someone who is physically disabled and someone who is registered blind for our annual lunch before christmas rush. I cannot thank everyone for their kindness, understanding and help during our visit. On...
Y4502BFcarolineo . 2023-11-28
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Had a lovely lunch today, we were served by Della who was lovely and polite! No issues and really enjoyed the food ☺️ Raffle ticket number 238 fingers crossed!!
Lauren V . 2023-11-26
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This is an excellent restaurant, great service from Della (248). Our server. Food was beautifu and cooked and presented well with a great choice of meats,potatoess and ve, and all very tasty. Great choice of red wine.
elainemariem . 2023-11-26
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Lunch at those carvery was good. Food fresh and tasty, ice machines not working but drinks still cold . Service was delivered by a really lovely young waitress called BECY , (raffle ticket 84) who made us feel like really welcomed guests. I had booked...
Glynis E . 2023-11-25
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Whilst the service from Becky was amazing and the service from the counter staff brilliant, the food is not of the standard that we experienced for over four years at the Toby on Harrogate Road, Leeds. The Leeds branch is pristine on every level from...
crystalbrown70 . 2023-11-24
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A lovely meal as always with great selection from the carvery station. A great price with the 50% for Black Friday which the whole family enjoyed
Adam J . 2023-11-24
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Just had another fab meal at my local Toby my server was Becky lovely girl even though it was busy nothing was too much trouble for her my raffle no is 108 Finger crossed 🤞
Alex D . 2023-11-23
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Lovely night with lovely food all freshly cooked staff member called BECKY was so lovely thoroughly enjoyed and thoroughly recommend she gave us a raffle ticket number 325 to win a 2 course meal for 4 how amazing that would be if I won as...
_nannyjen56 . 2023-11-17
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Lush food, good service from Becky and give you the choice of fresh Mac and cheese if you ask the waiter (405)
Rhian W . 2023-11-11
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We visit this carvery regularly. The food is always great and staff are very friendly. The server on this occasion, Alicia, was really patient and fun with our 3 year old. She sat with him and read him the deserts which he loved! It made...
Amy G . 2023-11-10
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Perfect as usual. We are regulars and totally looked after by Becky. We have been coming to this restaurant virtually every week. Raffle ticket number 398
Derek A . 2023-11-07
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Food was lovely and waitress Alicia couldn’t do enough to help, also another waitress Ellen went out of her way to help the kids with their plates and gravy. We also got to meet Tanya from the kitchen as the kids complimented her food, she...
Chelseakev2022 . 2023-11-06
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Great service from Becky, made us both feel very welcome. I have to apparently mention my raffle ticket number 441.
MICHAEL L . 2023-11-06
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Thankyou to Becky at cardiff gate for keeping my granddaughter entertained this evening and being an all round great server, she brightened up our evening, the food was great too raffle number 438
joanne m . 2023-11-06
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I would like to thank Niki for looking after us !! she was so professional 5 stars also the food was first class great team work.
Steven R . 2023-11-06
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Really good meal , good choice of meats and vegetables all nice and fresh . Becky was our server and really good. Raffle ticket number 452
Anthony H . 2023-11-04
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This is a lovely Carvery with always lots of freshly cooked food - visited on a Friday early evening able to be seated straight away. Our server was Becky , what a polite young girl . She was so friendly even able to tell us what offers were coming up on our Toby app . Although from Newport we travel here always as it’s seems much nicer food !
Gill186460 . 2023-11-04
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Great food as always always a good selection of meat and vegetables , Becky was our server and nothing was too much trouble . Raffle ticket 451.
Herbert1975 . 2023-11-04
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RAFFLE TICKET NUMBER 18- BECKY Very nice roast dinner. Kids enjoyed the ice cream. All at a reasonable price. Becky the waitress was very attentive.
Go34007284925 . 2023-11-03
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Amazing service. Our server was Becky and my raffle ticket number is 44! I loved my meal and so did my nan it was a lovely meal!
Scarlett P . 2023-11-03
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Number 453 - Lovely food, well stocked and fresh :) Becky, our waitress was very friendly, happy to help, gave amazing service. Will definitely go again. Rachel Perez
RaeRae_Perez . 2023-11-03
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Lovely tasty food, best place for a roast. Server Becky was really attentive and helpful. Lovely table tucked away gave us peaceful meal, just what we wanted after a hectic day Thanks Becky especially for the raffle tickets (I had number 449) and the rest of the staff for a lovely time 😊
Jeannette s . 2023-11-03
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We didnt book, mainly as it was a Weds evening and we just called in on the way home. We were stood waiting for what felt like an eternity (probably 5+ minutes) for someone to come and seat us. There was only two girls ahead...
Tom W . 2023-11-02
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I had a very grumpy and rude waitress!(Becky) she was no where to be seen most of my meal. When I did see she her it took me a long time to get her attention because she was clowning around with other staff members.. I...
Travel15476495366 . 2023-10-28
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Had a great experience at the carvery this evening! We had a great server called Alicia who was funny and very welcoming! We will be back! Thank you 175
Kate J . 2023-10-27
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Visited at 3pm on Sunday, and was really busy. Very friendly team, with great service from Penny. The food was good, with a great selection on the carvery. There was a bit of a queue at the carvery, but the chefs were really efficient, and...
neil_1d . 2023-10-23
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Although the food was tasty it was cold and some of the veg under cooked and some over cooked and dry , no cranberry sauce left for the turkey which was disappointing, staff how ever were lovely and very attentive .
Flyer45058295673 . 2023-10-16
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Our local Toby Carvery always Excellent food as always with friendly staff. Served by by Becky with ticket no: 83.
Sightseer792719 . 2023-10-11
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Excellent meal and great value. super service from Becky(88) The food was very tasty and plentiful, all for less than £15
lewisgN2009JN . 2023-10-11
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Toby should stick to carvery not breakfast,today was ,greasey bacon was cold and eggs rubbery, had dropped one it would have bouced and no latta,not the usual standards i get when i have carvery normaly 5☆plus
Dave H . 2023-10-08
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we always go to this place when going south from mid wales. good staff and a great carvery. been twice this month already.
pat t . 2023-10-06
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Lovely food and friendly staff! Enjoyed our meal today with the additional veg- sprouts and green beans! We come regularly and never disappointed. Blue raffle ticket 184
Susan P . 2023-10-06
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Came here on a whim as we've never been here before even though we live quite close. We were pleasantly surprised by the excellent level of friendly service and the price and quality of the food. We will definitely be coming back! Excellent value for...
Claire A . 2023-10-04
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Another fantastic meal! We have not been for a while but this experience was spot on! We are already looking forward to our next visit xx
I4206WNtracya . 2023-09-30
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Had the best experience, food was gorgeous, staff are absolutely amazing and will defiantly be coming back!
583bethant . 2023-09-27
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Highly recommended no complaints what so ever the staff are amazing/ becky 249 looking forward to the new menu
Trail47856653048 . 2023-09-26
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3 Opinions
Waited 10 mins to get served while the girl serving went to wash some dishes ... only 2 of us in queue 3 staff there fussing doing nothing in particular give up in the end didn't bother...
25 Opinions
Had to find my own menu as none on table. Ordered food and drink took nearly 10 mins to pay as card machine faulty. After waiting 30 mins ( pub not busy )our food arrived and only at this point was told to help ourselves to cutlery and sauces around the corner.I was shocked at both the poor quality and tiny size of the serviettes and had to use 8 for 2 of us. My mother's pie was overcooked and quite dry . I had the meal with a small steak, 5 chicken wings and double cheeseburger , corn on cob and fries .The skillet that the wings and steak was on was not sizzling and I could hold the skillet for 4 or 5 seconds . Whilst I left full I was really disappointed and the burger was bland even adding my own salt which I have never had to do before . Some tables had wet marks from glasses and had not been wiped over . I would not revisit the Three Elms Whitchurch due to my experience and the pub was not even busy .
4494 Opinions
902 Opinions
Ordered a jacket potatoe, chips were given. No fried onions or tomatoes as the menu states. Extremely short staffed. Miserable dire atmosphere due to the fact they are closing down soon. Noone came to ask if everything was OK. Food poorly presented and luke warm. We feel ripped off. Hoping it gets taken over and turned around. Waste of money.
8 Opinions
Since Lidl knocked down the skittle alley at the back and the pub changed managment (during covid) the place has gone to the dogs. Rough (very), run down, dirty, no real ales anymore, no food, the lounge room smells disgusting and the staff grumpy and unhelpful.