Ffynnon Wen in Cardiff

The Ffynnon Wen provided us with a lovely location for my mother's wake - the private room we had was perfect for us (30+ people). All attending were complimentary about the catering provided too. We found the staff to be very helpful and friendly. Thank you so much for making a difficult day so much more bearable.

Lovely setting. Lovely staff. Food is delicious!!

Greeting friendly on arrival. Food was ordered for 7 people starters and mains also sides which was asked to come out together and all came out correct and still hot was dealt with 2 gentleman and the were very friendly. Clean and tidy toilets was spotless and that was male also the females had said there toilets was spotless too. Food and drinks with deserts was a very reasonable price will definitely be dinner here again thanks again for your efforts on accommodating us also taking pictures for us due to it being a rare family occasion

Busy, busy pub but they managed to squeeze 2 of us in for food. Lovely friendly staff, speedy helpful service, lush food, definately go back.

The lady staff member who served us was very nice. However the food was not good. I had a chicken & mushroom pie which seemed as though it had been microwaved & the roast potatoes were dry & inedible.

Had a lovely lunch here today and was served at the bar by the most beautiful, friendly Irish barman. He came across as kind and professional and made us both feel welcome. Not my first time here but havnt been here for over a year but it was my friends first time and she loved her Vegan chilli. Only gave 4 stars for my food as they didn't have scampi in stock which l wanted so had the battered fish instead which was nice. Lovely pub and great staff.

We stopped off here for lunch today. A warm welcome, felt very Christmassy, dog and family friendly. We ordered Gammon and Cheeseburger. Both meals were freshly prepared, hot, and nicely served. Excellent value with equally good customer service. A rarity these days!

Booked for Christmas lunch. Table was delayed by 45 minutes. Food was cold when it arrived and half of it was inedible (more fat than meat, black carrots and the toughest Yorkshire pudding I’ve ever encountered). The staff were surly when advised that our order was incorrect and missing items such as butter. Napkins/serviettes and glasses were missing from the table and we had to ask three times for each. In the end, we had to take napkins from other laid up tables. Drinks orders were placed by app and took 30 minutes to arrive with the second round of drinks arriving well after the meal finished. Will not return and will advise others accordingly.

Fab Christmas meal with the family, and good service!

A last minute booking for 10 accommodated with zero fuss. Lovely food and service as always… thank you 🙏🏻

Boxing Day - dreadful experience. Waited 30 minutes for drinks to arrive. Pre-booked starters took an hour be served and they were ok, acceptable. Another hour until mains arrived and they were awful. Roast potatoes hard and dry, cauliflower cheese sides were cold, the cauliflower under the cheese sauce was frozen. It all tasted as if it had been warmed up after waiting around a long time and we wondered if it was food from the day before. We weren't approached for more drinks or to ask if it was all ok. After another half an hour after the mains, we didn't hold out much hope for pre-booked desserts and left. There was no argument when we only paid for drinks and starters. Last Boxing Day it was very good, what on earth has happened there ?

Nice modernised pub , friendly staff ,good choice of drinks. good food

Fabulous staff and really tasty food. Absolutely first class Christmas dinner. Thank you to everyone at the Ffynnon Wen.

Update December 2024 Back to 4 stars Great service. Food delicious and not too long wait. Table nicely decorated. 4-star as tables felt cramped and could be cleaner. No curtains on window and sun was dazzling us Update December 2023 Reduce to 3 stars Booked Christmas menu. Tables basically decorated. Floor was absolutely stinking from previous customers. Sides were slow. Service and welcome mediocre. Food ok, veg overcooked. Vegan option well catered for. Under new management. What a difference! Clean, bright, spacious and friendly with a warm welcome! We particularly love the table with snakes and ladders on it which we book regularly to keep the Autistic teenager busy. Accessible entrance, car park and toilet. Varied menu catering well for vegans and allergies. Light lunch portions are great value and the coffee is delicious. This has become our new regular favourite place!

.I had travelled 5hrs to be at a funeral of a close friend. The party came to your place after but I wasn't aloud upstairs because I had a dog. So I had to sit alone in downstairs area still upset.. Billie the bar lady was lovely, friendly and helpful and fell in love with my beagle girl. Everyone did as she's so good.

Lovely atmosphere, friendly attentive staff. Food and portion size very good also good value too. Will definitely be making future visits.

Excellent Christmas meal for our group of 19, everything was plentiful, hot and tasty. The servers were cheerful and friendly, and the restaurant was festively decorated.

Very pleasant, friendly. Value for money

Excellent meal and friendly staff

We celebrated my birthday at the Ffynnon Wen and Billie and the wonderful waitresses took care of everything for us. All the food was exceptionally good and everyone enjoyed their meals. Thanks for a wonderful evening.

Lovely meal and great service and attention from Glyn as usual.

Great food, great service and great location

Dont have xmas meal cold plates and luke warm food. Plenty of gravy swimming on plate and not asked if we wanted gravy. Give this place a miss.

Love it here, lovely food, lovely atmosphere. Nice and clean.

Food was lovely snd Nichola worked hard to ensure all customers needs were met!

Greeted with a smile and staff in festive jumpers which was lovely ! Food was great too

Food and service always brilliant here

Staff were very polite and helpful. Food was excellent, and plenty of it. Over all a very enjoyable afternoon in lovely surroundings. 10 out of 10.

We were here as a family gathering at lunchtime early December. Staff were obviously very unhappy based on their unhelpful and dismissive behaviour - the meet and greet guy at the door to the restaurant may wish to consider ‘meet and greet?’ Service so slow. Food just awful, cold, looked as if it was thrown on the plate and delivered in a way that was ‘we just didn’t care.’ Extraordinarily terrible. Is this the standard that a paying customer should expect? There are clearly major issues at the Ffynon Wen.

The service at the Ffynnon Wen was beyond disgraceful! Unfriendly, aggressive & demotivated staff. Food was appalling too and service slow!!

Appalling, rude, disinterested staff. Food cold and tasteless too!

Food was just ok !!won't hurry back

Friendly and attentive staff. Good food and generous portions

Good food and a warm and welcoming well run venue for family, friends getting together or office/Christmas parties.

Friendly service and excellent quality food in congenial surroundings. Gareth our server on this occasion, went beyond the norm to make our evening exceptionally enjoyable. Well done Gareth, I hope that we get the pleasure of your help & service on our next visit.

Had a superb meal today at the Ffynnon Wen. Used to come very often but we haven’t lately as we felt it had gone downhill a little BUT it’s back to its best. Hubby had the gammon and in his words “superb” and I had the Hunters chicken, delicious. We’ll be back 🥳

Used the Ffynon Wen bar for a wake today A few ate in the restaurant and gave it a 10 Service was great Clean and tidy Lovely staff

Staff were very friendly and accommodating. Food was lovely and great size portions. Would highly recommend 0

Brilliant visit. Service was fabulous and food was fresh and hot.

Lovely welcoming staff and great food!

Kelly was great. I messed up on the table booking thinking I’d booked a table for 10 people at 6.30 when I’d actually booked for 4.30. She rang and queried it with me and then rearranged tables to fit us in on a very busy night. Thanks Kelly. She also remembered our family from last time. Great service

Attended a wake, in remembrance of a friend who had passed away. The pub was tastefully decorated in anticipation of Xmas, and there was a room upstairs where the family, friends and relatives gathered to share memories of our dear friend. It was very tastefully arranged and allowed everyone to say a fond farewell. It was the first time I have visited the pub and I will definitely return in the future to enjoy the experience in a different atmosphere.

The Ffynon Wen has a warm and cozy atmosphere with helpful staff esp Glynn, we are regular visitors and the food is as beautiful as always all the staff are always pleasant and never had an unwelcome visit

Been here twice in a couple of weeks and the food is great and really good value for money. The menu has a variety of choice and a decent kids menu as well. The pub has a really nice warm feel to it. I’m pretty sure we will return again at some point.

Thank you for a wonderful birthday meal and experience. Table of 6, including 2 children, food was superb and the service from the staff (Glyn and the rest of the team) was outstanding. We opted for the Sunday roast (plenty of meat and vegetables as well as an absurdly massive Yorkshire Pudding) and there were plenty of other options of the menu suitable for adults and children. Service was speedy and polite and we were made to feel extremely welcome. Thank you for a wonderful afternoon,

Amazing food and staff,full gluten free menu,highly recommend 🙂

Such a lovely pub with a very warm environment, the staff are absolutely brilliant with the service and insuring your catered to. The food wow!!! It is unbelievable and always comes fresh and delicious. I would recommend everyday of the week. Lovely food and very good price.

Nice eve, group of 9 of us dined upstairs. 9 decent meals. No complaints from anyone.

Excellent food, and excellent service

Lovely food, quick service and comfortable surroundings. Not the first time we've been here, often has food offers or 30% off mains so very affordable.

Food tasted of stale frying oil

Nice place the staff are friendly and really helpful. We attended for a birthday meal and there were around 12 of us, the only downside to the night was that the food portions were a bit small when it came to the burger and chips meal and kids meals. Comparing it to what others had on other tables after our food was brought to us. Kids nugget and chips meal, there were literally 8 chips on the plate.

Wonderful welcome and brilliant waitress

We were served at lunchtime by Glyn. Party of 6. Glyn was friendly, able to answer all our questions, made us feel very welcome and processed our food and drink order quickly. The food was excellent and very warm, we didn't wait long. Will definitely be returning and impressed with excellent customer service from Glyn and his colleagues.

Excellent place for if you want classic pub food with excellent service.

A pleasant lunch, food was hot, excellent service from start to finish, highly recommended. Thank you

Great atmosphere and great food! The service is very good and I have been here few times having always a great time.

Excellent food, friendly staff nothing too much trouble for them. Highly recommend. Lovely atmosphere can’t fault it I will definitely be returning soon

Food was lovely, staff were very welcoming

Manager and waiting staff were friendly, courteous and helpful. Our meals were served promptly and the quality of the meals was excellent. Would certainly recommend to others.

The food was lovely, the seating area was well laid out and very clean. The menu had a varity of choice, which is reasonable priced. I'm feel disappointed about the lady servicing us ignoring my mum and kept talking to me as if I were her carer. My mum has a voice of her own and is able to make her own decisions. The lady serving us treated her like she was invisible. She ordered her food, and the lady serving said she hadn't, although my Dad and I heard her, so she went without a main. My mum became upset because when she asked for a rocky road ice cream, the lady turned to me asking, does she want a child's portion of 2 scoops? This is undermining and disrespectful to anyone regardless of their age or possible disability. This experience spoilt our whole experience, and although my mum has had a mini stroke, this isn't acceptable. She can still communicate clearly.

Wonderful atmosphere, attentive staff and good quality, and price of menu

lovely night at the Halloween disco buffet food singer who was fab & Great staff looking forward to future events thanks Ffynon Wen xxx

What a fantastic, homely and traditional pub. Helen in particular was so lovely and helpful.

Well, that's the first time I've been scalded in a restaurant by chicken juice out of a burger! I took a bite, and scalding hot chicken juice sprayed my face - I spent the rest of the meal with ice in a tea towel stuck on my face because of the burn on my cheek. The waitress was concerned and often asked how I was doing. However, when I asked for some money off the bill, I was told, " No, please come back again for a free coffee." "What about the coffee I just had? Can't you take it off the bill?" "No, sorry" Huh

Amazing lunch for myself and family! Service so good cant wait to return! Thanks guys x

Amazing experience. Couldn’t recommend this pub enough. Great food, incredible service & very good prices.

No 30 percent of meels till the 28put no date on the app be careful you whant get when you go there

Welcoming at front of premises. Clean and tidy premises. Good portion sizes. Value for money

We had a rather unpleasant experience, bordering on discrimination, at a pub we came across on our way back to London today. Since all the pet friendly gastropubs in the area were fully booked, we called this one and were surprised to get a table with table service. When we arrived, the pub was completely empty—no one at the bar, no pints being poured. A male waiter approached to take our orders, and we asked for Sunday Roasts. He informed us they had run out, so we politely requested a couple of minutes to look at the menu again. To our surprise, as he walked away, we heard him let out a long sigh—clearly annoyed at the idea of coming back. Only a minute later, he returned and curtly told us to place our orders at the counter, then walked away again. While this wasn’t a huge issue, it was undeniably rude. Moments later, we noticed that Caucasian customers who arrived after us were being served at their tables. What made matters worse was that we were still charged a service fee, despite having to order at the counter. After the meal, I discreetly spoke with the young male owner, hoping to share my experience constructively. Unfortunately, he became defensive and insisted his staff had done nothing wrong. I gave it my best effort and left, saying we’d have to agree to disagree. (This kind of resistance to feedback would never fly in London’s F&B scene. How difficult is it to accept an alternative opinion?) What made the situation even stranger was the owner following us outside, passive-aggressively declaring we wouldn’t be welcome back at the pub. I almost laughed. The conversation had been calm and professional—my intent was simply to offer feedback, not start an argument. The irony was, we weren’t locals and had no intention of returning to this out-of-the-way pub anyway. We would probably forget about it by the end of the day. In retrospect, it’s a relief this isn’t our local. The food was averaged, and the service, at best, discriminatory. If only the owner had been more professional and mature, taking a moment to empathise with customers and listen to their concerns. Having worked in F&B myself, this kind of engagement was part of our daily routine. The fact that every other pub in the area was fully booked while this one was empty speaks volumes about the quality of its food and service. One thing we did learn from this unpleasant experience: we’ll be appreciating our local pub by James Blunt in Chelsea even more from now on. You don’t realise how lucky you are until you encounter places like this. I'd suggest the young owner take a humble step and visit our local pub to learn a thing or two. My two cents. Drinks are on me!

Albeit we were at a wake having come from the crematorium the atmosphere was non existent. The bar that was nearest to the lounge area wasn't being served from and we were directed to the other bar down a few steps, then the bar staff would appear at the other bar? Pointless! £4.60 for a Can of draught Guinness!! Then, paying by card hit the green button if you'd like to leave a tip!!! The filtered coffee was weak, see through! Two additional deserts were ordered, £6 each, looked like the server had a hard time keeping her mitts off 'em! Overall it was poor.

Met up with ex work colleagues for a meal and catch up. Excellent food and excellent service. Thanks

Excellent food, service and atmosphere

This place is back to its best! After an awful experience we avoided for a while, however, now it's under a different management it really is great again. Staff lovely with great service, food piping hot and gorgeous, really lovely atmosphere. Definitely will be back - thank you 😁

Staff were brilliant, the food was delicious. Beautiful venue and very clean,

Very nice surroundings. Just been refurbished. Very helpful staff & good foood choice.

Always the best of welcome and staff are very accommodating especially as we have wheelchair users in our group.. they go above and beyond to make us feel relaxed and the food is always top quality .. I would highly recommend 5*****

Food was amazing, could taste every flavour, friendly and lovely atmosphere Well done

Lovely pub and the staff were great, attentive, and listened to my wife, who had some dietary requirements. The food was ok but could be better.

A VERY good experience. Staff courteous and helpful. Food well presented and flavoursome. We have always enjoyed our visits and will certainly do so again.

Great good, excellent Service. Brilliant place for a night out and food.

Excellent food and drinks, brilliant service and ambience!

Been going to the ffynnon wen for years always lovely food but since it as been updated the food & atmosphere is exceptional

Good food freshly cooked and excellent service.

The whole experience was excellent. The staff were very friendly and helpful. The food was delicious especially the desserts! The brookie pie was amazing!

Been hoping to Ffynon Wen for years, very disappointed this time. Don't think we'll be visiting again.

Good was Meh.. Couple of hairs in the dinners. Took sooooooo long to pay

Marques and the team hosted my daughter's wedding last weekend. I cannot thank them enough for all they did for us. So professional about all the details, so friendly serving us all, and so patient when we were still decorating the Reception room long after closing time! A perfect venue and team xxx

Service by Nicky was great. Definitely will go again.

I really enjoyed this restaurant as the ambiance is fab ! When I went they had a ukulele club downstairs in the pub and there had got to be over 50 !! This created a warm friendly atmosphere. They were not to loud but had a gentle background sound when eating. The food is fantastic an all around 10/10. The range of different foods is amazing plenty of choice. My personal favourite is the cowboy burger. This includes two beef Patties lettuce and even bacon 🥓. The waiters are welcoming and good restaurant hosts.

The restaurant didn't appear to be very busy, upstairs or downstairs. As we sat, I asked how long the food was taking and was told 20-25 minutes. We ordered about 1.25pm (very quickly), and I was disappointed that the chicken dinner had sold out. The food arrived just after 2.00pm, longer than the expected time. The vegetables were very watery. This is the second visit in a couple of months where the food has taken about 40 minutes to arrive and is very disappointing.

Served Maggie she was wonderful

Family wedding held here yesterday 24/08/24, brilliant venue

I work at the ffynnon wen we have just had a wedding what a night all the guests had a fantastic time, it's definitely the place to go

Once again, we have enjoyed our monthly get-together and lunch. The atmosphere, service, quality of food was,as ever, first class, thanks also to the hard working Nikki, our waitress, cheerful as normal.

Staff are very friendly and always do their best to make your visit experience the best it can be - the menu is large and there are daily specials too.

Brillaint pub, fantastic staff lovely food

Great dog friendly pub. Nice atmosphere. On normal menu plenty of vegetarian options, not so much on Sunday menu especially as Sunday roast was over for the day at 5.30pm

Very nice pub lunch today, the staff were familiar faces and very helpful. Took more care with our reservation to ensure we were not clashing with a family event.

Still the best local (in my humble opinion) in North Cardiff. Lovely pub, and the new manager Marqus is really on the ball. Love this place