Toby Carvery Whitchurch in Cardiff

Outstanding food. Choice of four meats and as much veg as you can eat. Gravy was lovely and tasty and thick, just how I like it. Had a New York cheesecake for dessert which was delicious. My only complaint is that my coffee didn't arrive until I had started to eat my carvery. Staff are very friendly and helpful. Would highly recommend a visit if you're in the area.

Great carvery as always. Food really tasty

Great food, really nice carvery for the money.

Chefs and staff were nice. Shout out to Brandon and Stan for making our stay enjoyable!

Not been here for awhile and then I remembered why. Service felt rushed and it was boiling hot, you become warm when eating anyway but it does get unbearable. Queue was long but went down pretty quickly. Food was delicious though! And that’s what we went for. Beef melts in the mouth and the beef dripping roasties were banging as my daughter would say!

Initially thought waitress was rude but then saw she just didn't stop the entire time we was there. The carvery - small pieces of meat not too bad, roast potatoes and parsnips good but rest of veg overcooked. Overall was shocked by the food which is home of the roast. Won't be going to a Toby again, will stick with other Carvery places.

Booked on way from family shopping in Cardiff, As a carvery experience it’s the worst we’ve had. Service from our waitress was perfect, she was run off her feet while other staff seemed to wander around doing very little Our carver , just seemed not bothered which was disappointing, the meal itself, dry meat , dried out veg, stuffing almost as dry as out the packet, overall poor and yes it’s nearly Xmas but an establishment that has Carvery in its name that can’t get a carvery right needs a rethink

Friendly staff good atmosphere and good . What's not to like?

A group of us from Cardiff vineyard church went for a Christmas social and we had a great time. I was late and had already eaten so can only comment on the apple and plum crumble, which was lovely. We were served by Sally who was fantastic, great fun and really helpful. Our bill was incredibly complicated and she dealt with us with great patience and joy. Will definitely return

Disappointing. Vegetables weren't hot or didn't stay hot for very long, appeared dry from being under the lights. Very quiet there

Brilliant time with brilliant customer service from Della (ticket 221)

Good food but not enough staff on duty which lead to a really big queue in the carvery.

Lovely meal today, good selection of veg, beef dripping roasties all very tasty. Staff very friendly but run off their feet as very busy lunch service. The waitress Della was back and forth to everyone serving as quick bc as possible. Raffle no 216

Sally was amazing, we had a wonderful meal! Ticket: 152

Very attentive. Great service from Della Ticket number 112

Came here on 9 Dec at 7:30. Didn’t actually get to the carvery until 8:45!! The place was rammed full with a minimum of 25 minutes wait in the queue to get to the carvery. Once there, the food was ok but nothing better than that. They simply couldn’t keep up with the sheer numbers of people in the establishment! However, amongst this world of chaos there was an amazing lady called Emily who was a shining beacon of patience, smiles and sheer professionalism who, despite the fact she was the only one on the bar as well as trying to run a large area of the bar for clear up etc, kept the whole show running. Whatever they pay you Emily, it’s simply not enough. Thank you. Either get more staff in or ration the number of patrons you allow in at any one time.

We ordered at 15.52 told approximately half hour, time kept changing, we eventually received our order around 5.45, very poor service from the restaurant, also food was cold and no custard with dessert

Our server Vikki made such an effort to give us a nice evening, very much appreciated :) our raffle ticket number is 106

Our server Vikki made such an effort to give us a nice evening, very much appreciated :) our raffle ticket number is 76

Gorgeous roast dinner, generous portions, Stan the carver was polite and very friendly, excellent service. Sally our waitress was also delightful. Definitely would come back! Xxx

Sally our server and Stan the carver made 5 very hungry uni students very happy and even graced us with extra Yorkshire puddings! Lovely roast dinner 10/10

Following a slight misunderstanding, and in the middle of apologising to the server for not realising he was already on his way to serve us, we were told abruptly, 'I only have one pair of legs' back chat is not welcomed over a slight misunderstanding. Shame really. The food was exceptional as always. And all other staff were incredible as always. Thank you for our discount, it is very much appreciated in light of this moment of frustration and loss of appetite.

Real shame today Sat 7th Dec. The server was very rude. Spoilt our afternoon. Due to attitude I did not order food! Would have left but my child was Hungary!. Such a shame usually the normally have a great experience.

We stopped in on way home food was good, we were sweating and feeling uncomfortable due to heating on a unbearable high level

Some friends and I had our Christmas meal and Secret Santa here last night, and I've got to say the whole experience was sensation. I called ahead and spoke with Abbie, the GM, who was super helpful and went out of her way to make sure there was an extra item on the menu for us. When we arrived, sadly our party of 9 had dwindled to 7 and the restaurant staff really accommodating. Sally, our waitress/server, was prompt and attentive all night, Charlie on the carvery was fun and helpful too. The food was really good, and insane value for money. The drinks were flowing all night. And we had absolutely no complaints all night. At the end of the meal, I mentioned to the front of house staff how happy we were with our experience, and to pass our thanks on to the kitchen staff too. So, Vikki, Owain, Christine and Hannah also get big thank you's from all seven of us :)

What an appalling breakfast. Toast was bread (didn’t even get a look at a toaster) sausage missing and all thrown into a small container. Supposedly there was tomatoes in there. Possibly a half of a teaspoon at a push.Binned the lot as I wouldn’t feed it to a dog. What an utter waste of money. Never order from them again that’s for sure.

Ok food a little cold surface quick and no customer relations just order & they go

Best Toby we've been to so far, especially as we had the 50%off voucher too

Food and staff were good but the place was so hot. Everyone was sweating whilst sat at their tables. They did come around to apologise for the heat but it didn't get cooler. My baby couldn't handle it so we had to leave and it took about 45 mins for him to cool down. Definitely didn't need the heating on.

Lady that looked after us was fabulous

Brilliant place to get a bite to eat or a lovely roast

Food is tasty and the team are so friendly and attentive!

Thankyou again ,alots of food, beautiful cooked dinner .Maria

Lovely staff. Good and plentiful food. Thank you.

Lovely meal and great service from Della!

Only one meat available not all veg was the best , however our server was amazing and extremely helpful

Toby carvery… which has no yorkshires. Could at least tell people before they sit down?

Had a short wait for a table but we hadn’t booked staff were helpful. The queue for food looked longer but was quick 10mins. Choice was good and the manager was very helpful. Food was really nice and a nice atmosphere. Would do again

Delightful experience today at Toby carvery .Our meal was delicious, table service was quick and efficient from a lovely lady called Sally who went above and beyond for us . We will be back .thankyou 😊

Whitchurch, Cardiff Toby is always busy. However, the food is well cooked, with a very good choice of meat & vegetables, including vegetarian gravy! Obviously, the staff are always busy, however, they always have a smile & try to make sure you're looked after.

Trish made a lovely buffet for our baby shower in the event room

Came to an event here, Trish was great and put together a lovely buffet so it was a lovely event. Grace was also very helpful :)

A lovely baby shower held today at Toby Whitchurch. The buffet was delicious and plentiful. Thank you Trish!

We have just had our daughter's baby shower in the function room. Trish had set it up beautifully for us, enabling us to decorate with our bits and bobs! She also produced an amazing buffet, which was very reasonably priced. What a great place to celebrate. Thank you Trish, you are incredible.

We attended a fantastic event in the function room, very nicely arranged and decorated by Trish, I would highly recommend

Had an amazing server in Della..... She's always so helpful and very pleasant. Food was great and chef serving was great too. Thank you 💕 Raffle ticket 384

My friend was full up from his plate and I had his left overs which was just a bit of mac and cheese and when we were leaving a staff member called sally marched towards us and was insisting that I had a carvery with meat. After a very confusing conversation she then had the audacity to charge me £8.50 for mac and cheese. Outrageous!

Our server Della very polite and cheerful even though the restaurant was extremely busy. Raffle number 390

Once again, the service and the food can't fault it. But like many of the Toby outlets, they are in desperate need of decoration and repairs. Other than that, good value for money.

Lovely food, great value, excellent service. Special mention for our server Hannah who was really attentive, polite and helpful (even tho the place was very busy). Raffle ticket number AD 582261 41

Just average. There's not much to choose from. Bacon is really hard and chewy, eggs like rubber. Nothing fresh, just been left under hot lamps for a while.

It's a Toby. What's not to like.

Came for lunch midweek with my mum and sister who is disabled. The greeter could see she needed extra assistance and kindly sat us close to the carvery without us even asking which was super helpful. Della our server was super lovely and very personable. My sister doesn't eat a full dinner and Della kindly assisted us with ordering specific items for her. Food was lovely! Plenty of selection and nice and hot! Mum would have preferred the veggies a bit softer is all but we all enjoyed. Would definitely return. Many thanks lovely Della. (Raffle ticket 44)

Went for a breakfast with my partner the sausage was nowhere near cooked ... the bacon cremated and really undercooked on other end ... hash brown were broken and mushy ..... I personally couldn't eat sausage as it made me feel sick .... there was no fried eggs as I was told equipment was broke waited ages for scrambled egg which was so dry ....very disappointed as last 2 visits for breakfast was awful ... always a favourite before

Everything you'd expect at a Toby Carvery. Went on Sunday afternoon. It was really busy, and so there was a queue, but the staff moved everyone along as quickly as possible.

Great staff - Great food. Charley was great - nice and welcoming. Theres also a raffle - I'm ticket number 74

Staff very polite & helpful. Place was very clean

The ervice was great, food plentiful, hot and tasty. The takeaway boxes are the perfect size.

Everything great except the gravy had spilt all over the inside of the bag.

Delivery was fine but quality of food was terrible. Cauliflower couldn’t even get a knife through it, no cheese sauce on it, peas were rock hard, hardly cooked, stuffing was ordered but not delivered, some of the roast potatoes were bad, I would like a refund

the food is delicious but I couldn't get extra gravy.

Never received my order after waiting two hours for it i am disgusted

Do not book a table for 2 they are ridiculously close

Excellent breakfast this morning. Vegetarian sausages cooked to order and very tasty 😋

Only thing toby cavery didn't lput any stuffing or yorkshire puddings in which is the bedt bit

A lovely lunch with friends, instant, friendly service, hot and tasty food, thank you. Special nod to Della, who was very attentive.

The carvery meat was excellent. The rosemary roast potatoes, innovative and something for me to try at home. The remaining vegetables were ok,Yorkshire pudding soggy. Desserts: I tried the pancake, which to me was poor ,so I gave it to someone else in the family.

Good food, excellent service from Della.

Food was okay wasn't all that though I've had way better from other Toby carvery's I feel like I'm being generous with this 3 star

We waited for a long time and no one served us.My father asked one of the bar staff who told him that they would be there.And yet we waited no one even bothered to serve us.Im extremely unhappy with this.One staff was free and was to lazy to even serve us.My family is thinking of not returning to this Carvey again.My family is unhappy with the staff.Hire better ones! (P.s:It wasn't busy) Date:"30/11/24 Time:"4:50pm

Best toby carvery I’ve ever been to!! I was served by both Laura and bec and they couldn’t have been more accommodating 🖤 I will definitely be back soon for more amazing food and service!

Food was delicious. Staff very nice too’

Warm food that is quite tasty and delicious

The team needed more members appeared short staff. Team there were friendly. Due to short staff tables weren't cleared, needed to wait for parts of food to make up a meal.

Waited an hour and a half for food that was eventually not prepared properly. Tables around us not cleared for the whole time we were there. It was terrible, obviously chefs not skilled enough to prepare uncomplicated food. Understaffed and under skilled. Manager extremely apologetic and full refund given. Come on Toby Carvery sort this out!!!!!!

I ordered vegan I Recieved cheesy milky cauliflower and a Yorkshire pudding, and milk based custard when clearly states vegan on the menu and my order, the veg I managed to save was absolutely freezing!

2 hours late arrived freezing cold hard vegetables never again

The worst experience I have ever had in my life. They made me wait for the starters for more than 40 minutes, my friend went to Carvery and was served, ate relaxed and I continued waiting for my starters. It is the worst.

Not the best " service " experience , waiting 10 mins to be even greated at the " wait here to be seated sign " Was eventually took to our seat , another 10 mins before our drinks were taken , Eventually we collected out carvery's we had no cutlery so was asking around trying to find someone just for simple things Wouldn't return sadly

Food was utterly atrocious, bland discs of carrot , rock solid peas , stuffing that will seep every last molecule of water from your mouth and chipolata sausages that could leave you in need of a trip to the dentist. WOULD NOT RECOMMEND.

Great carvery. Would recommend to anyone.

Went on a Sunday as this chain advertised that they catered well for gluten and dairy allergies. The experience massively failed to live up to any expectations. We were told my food would be prepared separately and brought to the table in around 20 minutes. After waiting one and a half hours I was served gristly bits of meat with carrots, peas and hard spouts and expected to pay £15 for the privilege. We asked to speak to a manager twice, but nobody came, and we ended up leaving and eating in Nandos. Very disappointed. Avoid Toby Carvery at all costs if anyone in your party has an allergy. 😭

Very nice place to go for an evening meal. Good service. Not too busy. Good pricing

Amazing experience! great food and great value for money. Our server Lewis made the experience even better he was excellent and very polite and friendly.

Booked for dinner - was like a cattle market people who hadn’t booked served before people who had booked staff where rushed of their feet which wasn’t their fault left without waiting for food the que was not acceptable

Very good carvery on our first night, excellent turkey. Disappointed to find out, only by chance, that breakfast start-time had been put back to 9.00am. This is not good for visitors like ourselves staying in the adjoining Travelodge and looking to do things first thing in the morning. There needs to be better communication between the Toby and Travelodge on such changes, which impact Travelodge guests who use the Toby during their visit.

Lovely staff, dealing really well with the massive amount of patrons coming for the special offer. Never seen it so full. Queued for 35 mins, but well worth it for the great meal. V pleased to see enjoy things suitable for vegans on the carvery 😊👍😊

Incredibly friendly staff, happy atmosphere and delicious food. THANK-YOU DELLA for always putting a smile on our faces even when it's super busy. We're regulars and will continue to be :-)

Great service especially with how busy it was! Give Vikki a pay rise!

Awesome experience.. The staff were very good, especially as the restaurant was very busy. Ioan was really good (Server) Friendly and attentive - I noticed him interacting with elderly guests to ensure they could access offers easily. The good was great. Laura was working hard to serve the ravenous hordes. Lol

Miserable carvery staff - enticed there by £6 voucher. I won't be eating at Toby Carvery again -

Terrible service food cold not even any cutlery

Absolutely the worst food I have ever eaten. I am vegan and yes I know it's a carvery but i wasn't allowed the vegan option as I had ordered my food at the bar (was not told this by the bar staff) Vegetarian gravy was a congealed black mass at the bottom of the pan, the only vegetables I could eat were carrots, peas, Brussels sprouts and parsnips. However the parsnips were so burnt and hard they were completely inedible. Complete waste of money.

Always friendly staff at this Toby. It was very busy on the night we went due to the offer they had on and the staff were working so hard with smiles on their faces. The manager is always lovely (sorry, not sure of name) and special shout out to the chef Micheal who was carving solo on such a busy night and who was very friendly indeed.

Really nice carvery and selection of food. Staff really nice and helpful. They even asked if we had the Toby app as the carvery was discounted at only £6. Will definitely be back soon.

Nothing was great. Food was ok I guess. However, it was the staff that was an issue. Customer service was appalling - we asked politely for a table to be cleaned and the member of staff turned around and said “I’ve only got 2 hands” with a sarcastic voice. Food might be ok but with poor management and customer service, it ruins the experience

Great to have it delivered earlier than expected as i was starving 😀 Lovely as always

Absolutely appalling visit on 5th October and it wasn’t even busy at 4pm! Ordered a Yorkshire wrap, waiter said it would be 5 minute wait. 20 minutes later the waiter came back saying they had a load of takeout orders come through so there would be some delay, they prioritised them over me as 45 minutes total wait it still had not come out and advised it could be another 15 minutes when I asked where my food was. Decided to leave. A waitress bless her was so apologetic but my waiter was like OK with no eye contact. Will be going to the Cardiff gate one in the future. Not a way to treat customers.

The Toby jug is a great incarnation of what it is :) I pushed the jug out with a prawn cocktail, which was every bit the 90s classic that I hoped. It had a good amount of prawns, well proportioned to salad and sauce, and came with obligatory bread and butter. The carvery is generous. Well stocked selection of all you can eat veggies. I finished up with a caramel Sunday. Following my learning in France I bought a vodka on the side and added it in the glass when there was space - making an adult Sunday. If I’m honest, it was far too much food for and felt a bit sick. However, I can’t blame the place for my gluttony. Warm, and efficient staff. I’m kern to go back when the desire arises

Love Toby carvery, great service by Della who is always happy even in stressful times. Always a pleasure to see her. Great at her job.