Based on 2.659 opinions finded in 2 websites
Based on 2.659 opinions finded in 2 websites
Opinions
Came here with a large group of friends and family and were quickly show to our table with drinks flowing as soon as we sat down great hospitality, the selection was running low so Dylan who works in the kitchen assured us in a friendly manner that everything will be topped up and said he would even call us back up so we didn’t have to hold up the line behind us.
Leon Ford . 2024-10-15
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Amazing service from Ebony and iryna will definitely be returning
Dylan J . 2024-10-15
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Dylan was outstanding and very helpful could not of asked for better service can’t wait to see the young chap again
Robert Jones . 2024-10-15
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It was very busy being a Sunday and there was only 2 chefs on duty. There was a wait for food, we were in the restaurant for nearly an hour before we ate. However, all the staff were amazing. The waitresses kept guests happy by helping to restock the vegetables, sauces and gravy. The chefs and waitresses were incredibly polite and patient. The food was still absolutely delicious as well. I cannot fault the staff for their service. We will be back soon!!
Rebecca Harris . 2024-10-14
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Service was nonexistent had to wait for 30mins for carvery the drinks were wrong waitresses were standing by the bar they never once came over to ask if everything was OK rubbish!!
David Bunn . 2024-10-14
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Love this place, good food, good valour for money !
Richard Lupson . 2024-10-13
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We went at a not so popular time so we could notice the fact that there was no music and a very silent atmosphere. However, that is the only bad thing I could say about this place. The food was great and a very cozy setting. We go here often and would recommend to a friend.
Sarkay h . 2024-10-12
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As usual the staff are very welcoming. Once seated and viewed the menu we went up to get our meals. The carvery station was a delight everything was completely full and cooked to perfection. Couldn't wait to return to our seat to start our meal. Fabulous in every way and the cost is amazing with a 25% off . Great all round. Thank you Toby.
Patricia Owen . 2024-10-11
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In my experience of going to this establishment is very poor compared with their other sites I found the chef who was dealing with the meat rude the only person who was lovely was the waitresses. Will not be recommending to anyone.
Jay Roberts . 2024-10-09
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Really nice place. Came for a roast in a Sunday so unfortunately paid the price but was pretty decent. Meat and sauces were the usual amazing stuff. Veg was a little lacking, roast potatoes were really hard and their new sage and onion ones were completely flavourless. No coliflower cheese or dolphinoise potatoes which was a shame as that's my favourite. Definitely worth coming again though as I appreciate it was a Sunday so probably absolutely rammed. Staff were very kind and friendly.
Fenn Wilson . 2024-10-08
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Great service even though we were a party of 13!
Natalie James . 2024-10-08
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Amazing staff. Manager Steve has been really friendly. Hazel was brilliant. They accommodated us all though we didn't do any booking.
Maria Haynes . 2024-10-06
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Roasts over cooked Yorkshire pudding like rubber Staff at the end of the meal instead of asking how the meal was. He just said "Are you ready to pay". Thankfully. I didn't have to deal with him. The ginger haired guy was more respective. (I think he may have been a manager) I won't be going back.
Steven Taylor . 2024-10-06
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The best Sunday roast we have had for a while, well cooked, hot and polite staff, it seems toby Trowbridge has greatly improved since last visit a couple of years ago. Well done all, keep up the great service
chris rose . 2024-10-06
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Came in yesterday evening for some dinner. Unfortunately myself and my 8 month pregnant partner have woken up with a rather irritated stomach. We have then gone through what we had eaten, and the only hot meal we had was with you yesterday. Rather disappointing
Craig Williams . 2024-09-29
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Fancied a carvery but on the day we visited not taking walk ins as only one staff member working.
lynne Thomas (L.t) . 2024-09-25
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This place is so cosy ,great atmosphere, outstanding cleanliness, excellent food and really friendly staff, Julia was really kind to bring the food to my table as I was waiting for some eggs . I strongly recommend Toby Carvery in Trowbridge.
iulian ionescu . 2024-09-22
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Super lovely place, I'm visiting some friends in England and they took me here. Best food ever, really nice staff, iulia is the best Thank you
Teodora Amariei . 2024-09-22
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Lovely place, the food is so amazing, staff realy friendy and helpful, Iulia is realy a great member of staff.
hadrian1663 . 2024-09-22
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Lovely place, great food and amazing staff, thank you Iulia for great service. 🥰🥰
Amariei Stelian Amariei . 2024-09-22
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Gulia, the manager, went above and beyond to make our experience exceptional. She was attentive, professional, and made sure everything ran smoothly. Her friendly and helpful approach truly stood out. We were very impressed and will definitely return!
Olivia Smith . 2024-09-21
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Kirsty who is always friendly,helpful ,and polite
Lee Richards . 2024-09-19
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Wonderful staff very polite and helpful
Lesley Chamberlain . 2024-09-19
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Excellent service from Kirsty Thank you very service.
Christopher Pratten . 2024-09-19
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Really nice food nice crispy potatoes.we had Kirsty as a server she was really nice and got us everything we needed
Gabriella Brown . 2024-09-19
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We were served by a lovely lady called iryna, lovely carvery, wonderful smiley staff 🫶🏻
Zia Karel . 2024-09-18
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The carvery at Toby was fantastic! The roast meats were tender, and the sides were fresh and flavorful. The staff provided excellent service, making sure we were well taken care of. A great dining experience! Thank Iryna.
Настя . 2024-09-18
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Trowbridge Toby is one of the better restaurants. Food is typical Toby, what makes the difference are the staff. Janai was lovely, nothing too much trouble & very helpful.
Emma Mitchell . 2024-09-18
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Kirsty was mint. Food was good. Service was decent.
Zoe Wilson . 2024-09-18
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Popped in for a quick lunch. Brillant piping hot food and fantastic service from kirsty.
C P . 2024-09-17
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Always a lovely carvery I drive 25 mile to use this Trowbridge restaurant and Kirsty was most helpful and pleasant as always
Emma Osborn . 2024-09-17
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The food was lovely and service was great
Lauren Jenkins . 2024-09-17
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Brilliant experience, food was lovely and hot.
Tayla Jenkins . 2024-09-17
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Kirsty is a very hard worker who is always welcoming and friendly! Food was good although not alot of variety on the veg! Restaurant was clean. 😀
Stacey Harper . 2024-09-17
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The service in Toby carvery was excellent. Dasha absolutely fantastic. Credit to your team
Caitlin Scoble . 2024-09-10
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Unfortunately had a very disappointing visit on Sunday. Only 4/5 meats on offer, undercooked potatoes and cabbage, burnt stuffing and yorkshires. Barely ate any of our food and attempted to gain the attention of a server to take our plates away and get the bill but we were clearly being avoided. Eventually got up to ask for the bill and explained I was unhappy with the meal. Sunday is the most expensive day to go for a carvery and it was the most disappointing I’ve ever had. I certainly wont be returning to this specific branch as I’ve had significantly better elsewhere. The only saving grace was the lady I spoke to after the meal to request my bill. She was very apologetic and seemed genuinely upset to hear we had a bad time.
molly coulstock . 2024-09-09
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Second visit yesterday. Food was lush - would give 5 stars but there was no red cabbage. Was served by the lovely Poppy who despite was working on her own kept the place running keeping everyone happy and looked after. Well done Poppy and thank you.
Ali Roper . 2024-09-08
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Great friendly helpful service. Fab food hot and delicious and good choice. Very good prices. Great drinks Staff amazing
Jacy S . 2024-09-03
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What an absolutely shame! Went there for Sunday lunch/roast. Venue: The place was packed and although we had a table booked we still had to wait around 10 minutes after for someone to clear a table for us. Firstly why have a booking system and allow reservations if you can’t insure availability of a table? What would have happened if those guests decided to stay longer? Food: The food was minimal and bad quality potatoes and veg. Undercooked veg from cauliflower to peas. The waiting line for the carvery was long and cramped at the back. Service: we let’s just say the lady tried. The server on the food side was so overwhelmed with trying to scrape some meat off a bone that it showed. Polite never the less. Price: yes although it a buffet style service, one feels over charged fir what you get on your plate and the fact one can go back for more veggies, you don’t because of the queue and there was none to start off with. Not a fan to say the least! Will we return, maybe on a weekday evening just to give them a second chance.
Pierré Owen . 2024-09-03
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Food was tasty and great value. Very impressed with Jacob who was attentive and helpful.
Robbob Tun . 2024-09-01
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Lovely meal lovely staff really enjoyed our meal
SHARON BELL . 2024-08-28
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I love Tobys, the quality of food is always high no matter when you go, unlike other places that that ive tried as it seems the busier they are the worse the quality gets but i never find that with Toby
Maxine Lewkowicz . 2024-08-27
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We enjoyed our carveries so much, we came back 2 days later for breakfast. If only all Toby Carveries were this good .
SHARON PARKES . 2024-08-26
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Never have a problem with Toby carvery as the food is great value. I personally prefer the one at solstice services which I also reviewed! They were very busy when we went on a bank Holiday. Hence a little lower scores but overall I always think Toby is a solid 4 when you weigh value vs the food. Plenty of parking here and we got a table at the booked time even though it was very busy. Atmosphere is a little dented by the disgustingly massive platefuls some people take - you can go back for more veg so don't be greedy! Service was friendly but a little slow but as I said it was Bank Holiday.
Philip Mumford . 2024-08-25
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Beef was fatty in the middle of the joint but server still served it rather than cut around it but the rest was lovely. Different prices depending what day you go. Error when paying tried to charge for 22 carvery’s not 2 which delayed us a bit on leaving.
Andrea Kerry . 2024-08-23
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August 22nd 2024 - What the hell happened here? Tiny Yorkshire puddings unlike normally at a Toby Carvery as if they had quickly buyed them from the tesco across the street not to mention the lack of veg available. Whatever went wrong this time they might want to make some different changes.
Taylor-James Woodall . 2024-08-22
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Service and food was great apart from the roasties which were disappointing to the point that all three of us left them!
David Stafford . 2024-08-19
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It was awful. We had zero service from the waitresses. We had to go to the bar to order our own food and drink. Didn’t take any notice of us. The seemed to seat us and forget about us. Chef couldn’t cut a decent slice of meat and the parsnips weren’t cooked enough. Gravy was left to run empty!
Valerie Hawkett . 2024-08-19
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Was served quite quick food was ok. not much vegetables to choose from as there was no cabbage or broccoli. When I finished I had to ask for the bill 3 different people for the bill and it wasn’t even that busy.
Ross Edwards . 2024-08-18
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Went here with my son's for a morning breakfast (all you can eat) and we all enjoyed it the food was hot and tasty and the Yorkshire puds were a great addition. Would recommend.
Matthew Colbourn . 2024-08-16
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Went in for breakfast,all u can eat,go for 2nds if u like,we'll worth 6.49 for sure,Keep it up toby❤️❤️👍👍
Andy Davidge . 2024-08-13
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The food was delicious and our server Ebony was very friendly, patient and did a great job!
Tierny Jasmine . 2024-08-12
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Perfect food and very attentive staff... The best I have visited Perfect tender meats
stephen smith . 2024-08-09
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Cant say i would be going back for breakfast anytime soon !
only 4 pros . 2024-08-07
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Ordered two adults turkey one child collected . when I got home i had received one adult one child one Yorkshire pudding three gravy and a few overdone roasties. contacted them and they said the would rectify the mistake. When I got home again they had given me gamon instead of turkey two soggy puddings and some extra vey that ended up in the bin .Total disaster and I paid just under £40 for this never again
Liz Daglish . 2024-08-04
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Though we loved the British food experience, we did find it a little lacking in flavour. It needed some salt in the preparation, as adding after does not give the same flavour.
Elizabeth Erander . 2024-08-04
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Very friendly staff and clean eating area. Plenty of room. Went for breakfast, it's a pay one price and help yourself self service.
Sarah Mitchell . 2024-08-01
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Very good food service and atmosphere really enjoyed our visit
John Williams . 2024-07-31
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Unfortunately this is another failure of a trip to a Toby carvery and I'm afraid my last ever visit. This trip yet again to Trowbridge involved Hard carrots, yorkshires that had been sat all day before i got one, stuffing over cooked. So that's it no more Toby Carvery reviews as I won't be returning to one ever again. My prediction is the whole chain will go bust within a year. Standards have fallen to far
Paul Bowen . 2024-07-26
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Great choice of food . Loved mashed potatoes. Roast potatoes tasted like they had been waiting too long. Could not see veggie option like a nut roast.
Cathy Lazarus . 2024-07-22
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The food was disgraceful, well over cooked and tasteless. I genuinely don't think we have ever eaten worse food. This was my first visit to a toby in 15 years, My mistake thinking maybe things had changed i guess, followed by the staff that kept us waiting because 4 of them where to busy to chat around the bar. I have never ever had a restaurant experience so bad.
James Cullinan . 2024-07-16
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Roast potatoes were hard, Cauliflower cheese didn't taste like cheesy at all. There now weighing the plate and meat which seems silly. The waitress was lovely and the veg wasn't that bad, gravy was nice also. Just felt like the roast potatoes could of been better
Katrina Parrish . 2024-07-16
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Review based on Sunday 7th July 2024. I'm usually a big fan of Toby Carvery however this trip was a disappointing experience and I certainly won't be rushing back. Service was extremely slow, it took 15 minutes for our glasses to arrive, and 20 minutes from having our main to a waitress / waiter coming over to see if we wanted a dessert. Admittedly the desserts arrived quickly BUT they were certainly nothing to shout about. The ice cream sundaes had clearly been sat around for a while as were quite melted. The sticky toffee was dry and very bland and the chocolate cake was stone cold. The 'chef' behind the counter didn't know how to carve the meat, it was very butchered. The meat was extremely fatty and parts were inedible. Roast potatoes barely even roast potatoes. Carrots were like bricks. Peas like bullets. Best thing about it was the Yorkshire pudding and the gravy. All in extremely disappointing experience and I might add that the venue was not even 50% full so why the service was so slow I don't know!! Possibly just a bad day as before has always been good but I won't return to this one again!!
Lewis Ascott . 2024-07-11
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Always enjoy my visit here. Food very tasty and staff efficient even on a busy Sunday.
Peter Rogers . 2024-07-08
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I was served a tiny slither of each meat even though i ordered the xl carvery. When i asked the server why it was such a small portion he told me it was because the other kitchen staff were prioritising the meat for their delivery orders and there was nothing he could do. Maybe avoid sundays if you want to go to this place because it cant handle the high demand.
George Dolman . 2024-07-07
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Served by a lovely waitress called Helena who helped us today! Thank you
Frederick Williamson . 2024-07-05
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Great welcome lovely atmosphere and great hospitality , the food was exceptional the carvery food was very hot and lots of it available
Chris C . 2024-07-03
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We were slightly early. We had a table reserved but they managed to accommodate us even though they were busy. We didn’t have to wait.
Jan Lucas . 2024-07-02
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Another nice roast dinner and no dishes to wash up just another thing I miss with living in western Australia.
Will Glendon . 2024-07-01
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28th June 2024.. Friday evening..loads of diners so many so we had a table for two. So hemmed in, no elbow room and you couldnt help overhearing everybodys conversations. FOOD...well first impressions looked ok...After Chef had weighed by beef ration i proceeded down the carvery, all going well. Until i got to the mashed potato, not only did it look like cardboard the consistency was exactly the same. Then came the gravy. I had to peel the skin off the top to get the ladle in. Bearing in mind this was only 6.30 pm, a busy time for tea time roasts. TAST TEST.... What Taste? Everything was the same flavour....resembled nothing not even the "well reputed" toby gravy.... We all tried the extra salt plan... but that didn't improve anything. The tasiest thing on our plates was the carefully rationed beef. What has happened to the flavours of all the different veg etc: All dissapeared in the steam..... Enjoy your food..
Huggie Bear . 2024-06-30
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It was so nice but the food was a bit dry
Yasmin Akgul . 2024-06-28
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Nice food but Alex the man that dose the meat is scabby as bugger , all veg n no gravey sick now as pink turkey , cheap and cheerful huh
Joshua Pether . 2024-06-27
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Food was nice but the Carvery was a bit sparse only pork and chicken available when at counter. But otherwise good place for a Sunday roast without the washing up.
Steve king . 2024-06-17
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Booked table for 8, arrived and told to find our own table to which there wasn’t any tables for 8. Then had to queue for 20 minutes for food. Then once food came out there wasn’t everything available.
Tom Beavan . 2024-06-16
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Went for breakfast which is very cheap and you get what you pay for. Clean and tidy though and has good parking
Steven T . 2024-06-14
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Don't go there between 3 & 6pm no pork 1 day next to no meat the next day hard Yorkshire's not nice.
Flock Off Bird Control . 2024-06-11
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Great food, great drinks, excellent stuff team! Good job Iulia, Theo, Irina! Definitely i’ll come again for all the package 🤗😁
Venture06283175608 . 2024-06-09
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Our servers Iulia and Irina were verry profesional and kind, making sure we have everithing we need, Our carver Theo was also profesional greating us with a smiley face and serving us the best delicious food!!! Verry nice experiance and defenetly will be back!! Well done!!!
Florin . 2024-06-09
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Great service from Janai. The food was plentiful and great choice of meats served by Steve. Great lunch and great service.
Maria F . 2024-06-09
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Really enjoyed the food welcoming staff worth travelling here
stephen lowe . 2024-06-04
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Toby Carvery was a favourite of our's until recently. Last night was the worst meal we have had. The turkey was dry and my visitor left it. There was no lamb so we were left with two choices. The vegetables were either dry or over done. We did get fresh cauliflower cheese. The gravy was luke warm. It seems that customers are an after thought as the staff seem more interested in getting their own tea. The one bright ray on all of this was the waitress, who we have had before and always gives us excellent service. We have been spoiled however by the Bridgend Toby Carvery who are streets ahead as a total brilliant experience in food and customer service.Please wake up Trowbridge and get back on track.
Jane Cowley . 2024-06-04
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Great atmosphere and lovely and professional staff
Roxana Stanica . 2024-06-04
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Service was great and food was brilliant. Would highly recommend.
Dan Harris . 2024-06-03
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Had to wait a long time for our drinks and huge queue waiting for our food to be served. Roast potatoes very hard and no serviettes so burnt our hands on the serving tongs.
Helen Carter . 2024-06-02
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Gammon is nice. Everything was nice. Yummy 😋
Harry Childs . 2024-05-26
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Had a great time food was nice but some stuff was dried up and burnt but otherwise nice unlimited drinks which were good ,some nice people.had a good time used a coupon for 2 kids 2 adults. Went on a Saturday so it was not busy, pretty much empty. Great value for money. Juicy meat: pork, lamb, gammon, turkey. Otherwise great food and great atmosphere, great staff. The desert was amazing ,tasted incredible highly recommend this restaurant!
Patrick Cockle . 2024-05-25
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Overall experience was excellent, very friendly atmosphere, food was lovely, will definitely be returning
Ian Inckle . 2024-05-21
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Very nice breakfast. I visited at 08.30 am and plenty of food out, which was still hot. Only a few people were eating and used the 25% off, so £7.10
Chris Haddrell . 2024-05-20
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Absolutely delicious as always and very friendly waitress
Charlie Johnston-Osgood . 2024-05-20
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JUST TOBY BOOKED A 6-99 MEAL HAD TO PAY FULL PRICE AS CODE WAS WRONG NOT A HAPPY CHAPPY BOOKING WAS WITH YOU SO 0 SCORE FOR TOBY IS FAIR.AS FOR FOOD AND SAFF ITS 10+
janet Reader . 2024-05-17
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Vegetables under cooked, meal as a whole was only Luke warm, barely edible!!!!!
DAVID MERRETT . 2024-05-15
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Super kind and attentive staff, AMAZING and classic British, warm food too!
Palaly . 2024-05-12
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Lovely place with lovely staff, the food is absolutely amazing.
iulian ionescu . 2024-05-10
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Went for early breakfast 8.30am but was very disappointing, mushrooms were all dried up, the potato and bacon mix was brick hard and dry, eggs had broken yolks. Thought it would be all fresh and edible that early in the service, and the cup of tea was luke warm. Plus side the bacon slices were ok and the hash browns were nice
robert bailey . 2024-05-10
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My husband and I went to the Trowbridge restaurant today , we were faced with burnt, dried meat, roast potatoes sitting in fat and dried veg , the food was lukewarm and even the gravy was just above warm very disappointed
Maureen Weaving . 2024-05-05
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Food dry meat very fatty sauce dishes empty and when we asked for more they put it in the same dish god knows how long they had been there daughter took food back to change beef when replaced it was still inedible all in all not good won't be going back and have cancelled my booking for 11th May
Anthony Chivers . 2024-05-02
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Hi whent with my family it was amazing the staff really looked after us thay let us swap tables and broets me some stuffing when thay ran out. The manager Steve was the best of them. The pork was the best out of all so was the Turkey not dairy or nothing.🍽🍴🍽🍴🥄🔪🥓🥩🍗🍖😁❤👍🤗
Jason Bullock . 2024-05-01
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It was enjoyable. The member of staff was polite but I had to ask her for the disclaimer as I have to be gluten free. She did offer the allergen menu but I have had better staff there. Overall I enjoyed it.
Michelle Roberts . 2024-05-01
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Always a good atmosphere food is good and friendly staff
David Archer . 2024-04-30
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The meat was lovely however the cauliflower cheese was terrible there was no cheese sauce and the cauliflower seemed raw and the same with the parsnips they we're terrible and so hard that I found them inedible the gravy was like water so I wouldn't recommend it to others as the price is quite high for very basic food
shaun jones . 2024-04-29
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621 Opinions
Lovely friendly pub great staff the beers and wines were good quality. We all had a fantastic meal here. I had a lovely chicken and leek pie and I would certainly go back and have that again and I know the rest of the group felt the same with their food, the service was spot on looking forward to visiting again very soon highly recommended
18 Opinions
Six friends, we stayed at the hotel for four days. The restaurant food was superb and the staff knowledgeable and very helpful. All dishes were well presented and very tasty.
152 Opinions
Lovely friendly staff we had well cooked food witch was presented nicely we could take our time there was no pressure on how long we were there plus we took home some lovely cakes for afternoon tea.
147 Opinions
Lovely outside setting for lunch in the sunshine looking out on the hotel grounds. Excellent service. However very expensive for what you get.