Based on 1.237 opinions finded in 3 websites
Based on 1.237 opinions finded in 3 websites
Opinions
Great pub, lovely food, quality drinks and awesome staff
Clark Harris . 2025-03-25
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A great place to catch up with colleagues on a busy market day. I had the hake dish which was delicious and I would go back if I lived closer.
Tracy Nicholls . 2025-03-25
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Fantastic food and very friendly staff.Wonderful experience and highly recommend!
Kane Salter . 2025-03-24
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Must visit for Marlborough! Best beer garden in town - brilliant sun trap! 🍷🍺
James Hedderly . 2025-03-24
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Great pub with fantastic staff who made our visit very enjoyable!
Tim Bailey . 2025-03-24
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Fantastic place for a Saturday night out
Andrew Hewitt . 2025-03-24
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This pub is incredible. The new owners are amazing and such a good laugh. The bar man Jacob, affectionately known as Clappy, is wonderful at his job and makes really yummy drinks. My favourite pub of all time! Love you guys
Jessica Godwin . 2025-03-19
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Probably the most beautiful pub on the Marlborough high street! The flowers are stunning and something you’d expect to see at Chelsea flower show! The team inside are just as impressive! 110% experience. Service and food quality was amazing throughout. If you’re in Marlborough this pub is certainly worth a visit!
Chloe Conlon . 2025-03-12
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Cracking burger, nice pint and sports on tv. Large terraced garden, which has water for the dogs. A pool table would top it off.
Frazer sutcliffe . 2025-03-06
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Best pub in Marlborough! The beautiful flowers out front set the tone for the amazing atmosphere I was greeted with! Staff are wonderful
Lily Godwin . 2025-03-05
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Came in to watch the rugby as advertised outside. Great atmosphere and amazing pints on draught! We didn’t eat but the food coming out looked expressive. Worth a visit for any reason. This great pub caters to all! 5*****
Diane C . 2025-03-04
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Great service, food and drinks. Highly recommend. Aurora was amazing.
George Sheehan . 2025-03-04
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Mangers and staff are incredibly kind and the food was astonishing. Definitely going back for seconds and that chicken burger is to die for 💥 Would recommend
mutant chameleon . 2025-03-04
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Great staff, great beer garden and good beer selection
Zak Tunmore . 2025-03-04
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Great pub and garden! Greeted by a lovely team member, I believe her name was Ceira? She was nothing but friendly and polite- a credit to the team here at the Royal Oak🌟 Certainly worth a visit!
John Willis . 2025-03-04
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Sadly can't comment on the food or service as we walked out. The pub is nothing like the photos, if you like football then you'll be no more that 6 inches from a tv screen
Richard Barton . 2025-03-03
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Worst roast we have all had. A flat biscuit Yorkshire pudding, slimey or burnt cabbage, overcooked cauliflower cheese- which felt like it was microwaved as some was cold some was hot, the gravy served was the equivalent of a shot glass, it could barely even cover a carrot. More was provided on request however it still was a small portion. The staff were friendly. The toilets were not clean, the mens urinal was leaking into a bucket underneath. The staff were great but we did not feel like the food was cooked by a chef. I wouldn’t recommend it
Christa Walton . 2025-03-02
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We had a lovely bottle of Malbec sitting beside the fire n
Christopher Griffiths . 2025-02-20
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Another great visit - lots of selection for food and drinks. Clean and tidy pub with helpful and friendly staff - will always come back here!
Semaj Le Herdyd . 2025-02-17
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Great atmosphere and great bar staff! Decent food
Brad Newman . 2025-02-14
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The chef that was in today was great! Amazing fish and chips. He said it was his first day and wow. What an amazing young man! Well worth a visit for the food and atmosphere with a good selection of beers too!
Charlie Frampton . 2025-02-14
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What an amazing pub. Shame I didn't win the quiz. But i normally do......!
Nick Samuels . 2025-02-10
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Visited the Royal Oak on Saturday for the Rugby, the staff were so helpful and friendly, the food was amazing, and was brought out very quickly after we had ordered. Just bright and lovely service. Will definitely be visiting again! Thank you to the lovely staff
Teresa Pedley . 2025-02-10
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Having booked to watch the rugby, we found the table allocated had very restricted views towards all screens. There was a perfect empty table nearby which had a reservation for someone else at 4.15pm. (This was 1.15pm). As the rugby would be finished at four we asked at the bar if we could sit there. We were told yes as long as we were off the table by 4.15pm. At 3.31pm we were approached and told there was a reservation for this table and we would need to vacate. We said we would be gone before 4.15pm. We were told we must be off by 4.00pm as it would take 15 minutes to clear the table!!!(four glasses, one plate and a wipe. Really?). We agreed as the rugby would finish at 4.00pm. At 3.59pm we were approached again and told the party with the reservation had arrived. (15 minutes early). We said as soon as the final whistle blew we would leave. The game was in its final minute. We were made to feel so unwelcome. It’s like they would have preferred the table to be empty for the 2 hours 45 minutes we sat there. We had three or four rounds of drinks in that time and a little bit of food. We did vacate the table as the final whistle went at exactly 4.00pm and they had the table cleared in seconds before we walked the few steps to the door. We were not trying to be awkward. We had every intention of leaving at 4.00pm without be hassled twice and made to feel terrible in front of other customers. We could have had a lovely afternoon and the next party a lovely evening yet at least three members of staff decided we shouldn’t be there. (The manager who told them to do it (overheard lady in blue shirt tell staff when I was on my way back from the toilet) and two other ladies. One final thing, the young lad who was clearing our table on a regular basis was lovely and polite. He deserves a mention. Everyone else should learn that you shouldn’t be hassling customers using a reserved table until closer to the time. Maybe a fifteen minute warning and not a forty five minute one would have been more appropriate. Took the shine from what would have been a lovely family catch up.
Shona Grieve . 2025-02-02
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Lovely food, friendly staff, great atmosphere.
Andrew Woolhouse . 2025-01-29
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Great Food and Drinks Selections
Steve Major . 2025-01-19
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This place has beautiful flowers and incredible staff🌟
Aurora Bonetti . 2025-01-15
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Great value for money. Lovely Sunday roast.
Paula House . 2025-01-13
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Unfortunately, only a choice of a couple of items on the lunch menu Monday 30 December. Very friendly service tho.
Yvonne Gross . 2025-01-11
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Great spot for all day food! Dog friendly and great, friendly staff! Beautifully decorated for Christmas and great festive food options on the menu too
Diane C . 2025-01-09
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Great spot to visit for a quick lunch - good options, particularly the toastie! Good wifi, lots of sockets available and a few quiet places to take calls etc.
Semaj Le Herdyd . 2025-01-09
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Girl behind the bar was really rude !!
Annalisa Brown . 2025-01-03
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A busy chain of pubs, one of many in the area open fire dog friendly speedy service
Remnants Rita . 2024-12-08
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We had a couple of rounds of really good guinnes the staf were really very friendly and there was plenty of tvs to watch the football.
Jack Murphy . 2024-12-07
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Nice friendly pub,had a spot of lunch in there.
Grant Beeson . 2024-12-01
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Ordered the steak pie. Saltier than the bloody Mediterranean. Also, bloke at the bar had a strange demeanor.
Michael Arthur . 2024-11-23
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Great place to chill and have a drink. Friendly staff and lovely warm atmosphere. Highly recommend. Food looked good although we didn’t order food
Lynn Shorten . 2024-11-22
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Stumbled across the Royal Oak whilst visiting Marlborough today. Nothing but positive comments for this pub! Staff were so friendly along with great quality food! Lily and Alex was so helpful and really made me feel welcome. Will absolutely be visiting again!
Chelcie Franklin . 2024-11-21
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Great pub with great staff! Always know what drink I want when I visit- it’s always on the bar when I walk in. Great lot and worth a visit
Christopher Mathieson . 2024-11-21
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Fantastic pub. Great atmosphere, top-tier selection of beers and friendly staff. Highly recommend.
Aran Dagwell Music . 2024-11-20
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Great pub and really good staff- they’re so friendly and attentive. Worth a visit if in Marlborough! New managers are really turning the place around with some great largers on tap
Martyn S . 2024-11-20
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Nice little pub in a nice village, was let down by the food tho the quality was just not there and very small portions, had a roast chicken was nice but 3 small potatoes 1 flat Yorkshire 4 baby carrots half of a cabbage and a spoon of gravy not worth the money afraid
k M . 2024-11-15
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Long wait for food but was worth it.
maria gay . 2024-11-13
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Popped in for the first time today and was served the mushroom chilli & steak ciabatta. Both were great and the lady who served us was incredibly friendly and helpful.
Sheena Gill . 2024-11-11
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The staff service is really good and helpfull Alex the bartender, super friendly and helpful
Jacob Bond . 2024-11-11
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Top food, top garden, absolutely can’t rave about this place enough! Dog friendly, great garden and menu and such a focus on real ales.
Semaj Le Herdyd . 2024-11-04
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Just looking for a place to grab a quick lunch. Really nice food, staff were helpful. Football was on - not that I was watching - but seemed a welcoming place
Stuart . 2024-11-03
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Felt like the manager had Saturday off. Tables not cleaned, food deep fried too long and prices not exactly cheap.
Just Dandy . 2024-10-28
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Having looked in to a couple of pubs in the high street the oak seemed the most reasonably priced we only wanted a light bite we ordered pea and mint soup ,garlic bread and a side salad it was really tasty and fresh plus a great range of alcohol free beer would recommend
Traveller One . 2024-10-26
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Used to like this place, but food really not that great any more, dirty table from previous occupance,
Jean Cook . 2024-10-24
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Had a great experience in the Royal Oak last night. Despite it being very busy and full, the staff made my family feel very welcome. Food was great and selection of soft and nonalcoholic drinks was brilliant. Shout out to Ciera who helped my daughter have fun and I quote "Ciera is my favourite server". Thank you Ciera.
Graham Warren . 2024-10-20
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One of our favourite places on the high street, would thoroughly recommend a Thursday night for the pub quiz. Food is good and the staff are fantastic - particularly Charlotte behind the bar who knows our order and puts up with our humour!
Bryony Woods . 2024-10-11
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Great pub, great food in the centre of town. Enjoyed the pie and the staff were very friendly. We will visit again!
Emiliana Santagata . 2024-10-11
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Good atmosphere, friendly staff. Especially one staff member called Charlotte. Very helpful and pleasant.
Sean Clements . 2024-10-10
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Great pub. Awesome beer selection. Charlotte behind the bar very friendly and helpful.
William Molyneux . 2024-10-10
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Charlotte pours an amazing baby Guinness
Freddie Peel Cross . 2024-10-10
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A fantastic pub with great food and friendly staff!
Caitlin Whittaker . 2024-10-01
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Pricey. Sone Unfriendly staff. We left when they told us the price of a small coke.
John (J-Tray) . 2024-09-29
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To start with 45 minute wait but that was not a problem. got two coffees one with a big hair in it, so got that replace. Then it the steak & ale pie came out , a bit over cooked was a under statement.burnt and couldn't even cut it,the crust part was inedible,wasn't prepared to complain again so just left
Chris . 2024-09-28
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Not busy at lunchtime but it should be. Had light lunch of crab concoction, and pea and mint soup. Very good. Good service.Good value. Fairly comfortable.
Dave Woking . 2024-09-21
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Simple and good pub. Was really good expirience, nice and fast service. Good was made exactly how it was requested. Higly recomended.
Valera Fridman . 2024-09-17
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Great pub for a bite to eat and a drink! Really friendly staff. The exterior of the pub is covered in the most beautiful flowers that are very well taken cared for. Plenty of good food and drink options too! Would definitely recommend to anyone passing through Marlborough!
Diane C . 2024-09-16
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Gem in the centre of Marlborough - great food, beautiful heated garden and fantastically friendly staff. Good selection of beers!
Semaj Le Herdyd . 2024-09-11
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Great pub. Food was fantastic and staff friendly. Good selection of beers!!
Mason Kelley . 2024-09-05
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It's got to be 5 star's friendly staff good service and brilliant food (enough to last you all day) don't forget the good prices. If your the hungry type of person 🐷 it's well worth the trip off the M4
Trev Tame . 2024-09-03
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We were visiting Marlborough on our way home from a short stay over Bristol/Bath way. It was getting close to lunchtime and as we hadn’t eaten breakfast before setting off we decided to have something to eat. Having seen the Royal Oak in the high Street and its beautiful flower display outside we decided to pop in for drink and food. My husband ordered a pie and I opted for a chicken and bacon sandwich. My husband asked for the bacon in my sandwich to be crispy as thats my preference. The bar person said no problem as they can ask for it to be cooked crispy. We waited for our meals and when they arrived my bacon was all limp and fatty. I mentioned my preference again and the lady took it back. When it was returned (after my husband had nearly finished his meal) the bacon was well cooked. However, the chicken was in big chunks and the sandwich contents very dry plus the bread was soggy underneath from sitting in the salad on the plate (pickled red onion and lettuce). I’m not in the habit of complaining but it was not at all nice. I mentioned this to the bar staff and received no apology. Very disappointing as it wasn’t a cheap meal, no apology and I’m sad to say I won’t be returning.
Melanie . 2024-08-30
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Cooled or burnt hard food ordered 2 meals both cold and the chicken sharer was brick hard got a refund for sharer but we will not be back as not only is food not good the prices for drinks are terrible a double 9 quid better going to off licence a bootle is only 19 quid poor show greene king.staff are brilliant 👏 but food n pricing need reviewing.
William Tobin . 2024-08-29
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Disappointed with the food quality, the steak sandwich very fatty and greasy. Friendly staff.
Henry Smith . 2024-08-25
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Back garden is disgusting with dog poo everywhere on the lawned area, covered sitting areas litter with glasses and ash trays full
Pickles . 2024-08-24
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THE REVIEW I DIDN'T WANT TO GIVE!! we moved to the area a couple of years ago and have been using this place fairly often. I like to treat my wife and 4 kids to a meal once a month. Usually costing around £150. Never a complaint a beautiful pub with friendly staff. UNFORTUNATELY I popped in last week for a quick pint before jumping on a bus home when I arrived at the bus stop I realised my bank card had vanished. As I was walking back to the royal oak my phone started getting notifications that my card was being used online. I was shocked and slightly frantic. On speaking to staff I was out right ignored growing more frustrated I asked to speak to the manager who shrugged his shoulders as I tried to make them understand that fraud was being committed at the royal oak and I feared I had my pockets picked by a gang of youths hanging around the beer garden. Subsequently I left after being made to feel like I was causing trouble. A week later I'm still very troubled by this. I have attempted to make contact to try and find my card only to be completely ignored. Such an awful experience. This pub isn't safe, shame on you green king!!
Rich C . 2024-08-08
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Beautiful lunch! I opted for the chicken Kiev and it was delicious! Laced in garlic butter with house seasoned fries. It was the perfect spot for a sunny late lunch. The pub is gorgeous with all of the beautiful flowers too!
Diane C . 2024-08-08
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Great spot to visit in Marlborough - Best Beer Garden in town! Food is good and a great selection of seasonal Beers and Cask Ales
Semaj Le Herdyd . 2024-08-08
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Called in for lunch on a saturday afternoon . New landlord and Landlady . Really good friendly atmosphere . Great service and fantastic food . Will definitely visit again when in Malborough .
thomas collins . 2024-08-04
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The new management are really turning the place around. Staff are all so friendly and & the nachos are delicious. Bar staff are all so kind, but Ceira, Lily and Ella in particular were so helpful & gave great insight into the history of Marlborough.
Hannah Woods . 2024-07-30
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Decent burger in here, plenty of room out the back
Turbo TT (TURBO) . 2024-07-29
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New management have turned this pub around. Had great food and service was excellent!
Mason Kelley . 2024-07-29
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Great pub, nice atmosphere would recommend for a few drinks on a hot summers day!
kmorgs . 2024-07-28
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new owners are great. deffo come check it out
Rowan Chapple . 2024-07-28
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Disappointing experience. When we visited on a Saturday at lunchtime there was a "relaxing" reggae set, which was unfortunately often too loud to hold a conversation. The volume reduced following requests, but did gradually increase over time. It became not very relaxing. Ordering was easy using the app and the food took about 35 minutes to arrived. Our party ordered fish and chips (good), steak sandwich (good), chicken and bacon chiabata (not great, chicken obviously straight from a packet and cold, as opposed to the warm as described on the menu, chiabata not toasted, seemed like an odd way to serve it, but perhaps a matter of taste) and a child's pasta and tomato sauce (not great). Serving staff were apologetic but offered no solutions. We're not local so it was unlikely we'd come again anyway, but we wouldn't come again if given the option. On the other hand, if you order the right things the food was good, so you may well have a great time. Although check in advance if you're looking for loud reggae as that might have been a one off...
Steve Leach . 2024-07-13
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Was away for a girly weekend ordered are meal at the bar , sat outside , when we got in the garden there was only another couple there , half an hour went by more people arrived then we noticed people where having food , ours was no where to be seen , we asked what was the problem , three times we asked . After about 10 minutes another girl came out and said they had forgotten us , but we would have to go to the back of the que if we wanted to order, never will we go back no apologies.😡
Maggiemae23 . 2024-07-11
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I've got to admit! I've never been in Marlborough before and I walked into the Royal Oak, and I was met by Charlotte! She had the biggest smile and most green eyes as if if I was in the emerald isle of my home country Ireland! The food was fantastic and the pints of Guinness was even better! She really made me feel like I was at home! I couldn't recommend Charlotte any more as her service was fantastic!
Nathan R . 2024-07-09
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Impeccable service, team member Ben Newman is a prodigy and a real asset to the establishment. Never have I recommended a pub more. The only pub worth your time in my opinion
Richard Andre . 2024-07-09
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Ok pub Food was fine Nothing special Just ok
Aimee & Larry Fahey . 2024-07-03
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A beautiful old English pub a couple of miles from Avebury. The food was well cooked but lacked any seasoning so a little bland but a generous roast. The staff were polite and helpful but just seemed to lack a little bit of warmth.
James Dunford . 2024-06-30
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Visited as served food all day as visiting family. The girl who served us was lovely great customer service and very pleasant and very helpful . Meal was really nice well worth 5 stars the only MAJOR thing that ruined it was the strong smell of people smoking weed in the garden that strong i could of got high just sitting that end of the bar . How management let it carry on and not investigate as was stronger the second time I went up that end to use the toilets. For that reason I will not return which is a shame as the food and service was great.
Helen Clark . 2024-06-21
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Not very accessible for disabled people, but it is an old building. The food was ok but not great. The staff are very friendly and helpful
Jeremy Ridout . 2024-05-27
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I ordered a meal that had a dressing I was allergic to but completely forgot to ask for it to come without. When it came I realised my mistake and even though it was my own fault it was sorted quickly and without a fuss, super grateful!
Lydia Taylor . 2024-05-27
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An excellent pub. Wonderful interior and great history. Food was delicious and the customer service was excellent..
Stephen litt . 2024-05-26
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Terrible experience here on 25th May, cup final day. OK so the TV was showing the football but the staff didn't take any notice of anyone else who wanted food it would seem. We queued up, asked what the 'specials' were and were told to find a table first, which we did - but when we got back to the bar, were completely ignored! There were 4 women serving behind the bar and only one of them appeared to be working, whilst the other 3 just stood around chatting at the other till, serving just one person, while we waited at the bar, being totally overlooked. It was a humiliating experience and all they seemed to be interested in was keeping the beer flowing for the football fans. We would have spent over £50.00 on a meal today, but had to walk away because we just couldn't get served. And not because it was busy but because primarily the staff had no interest in anyone who wasn't obvious a beer swiller! We've been here many times in the past and it was good but it would appear to have gone completely downhill, so we won't bother again but will take our custom elsewhere and will recommend our family and friends do the same.
mitch h . 2024-05-25
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Came in with family and must say after the confusion you went out your way to open the kitchen the staff were amazing and manager was so lovely food was so amazing I'd recommend it to anyone and for the steak and ale pie its worth it
Jason Slip . 2024-05-25
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Prompt service at ths bar. Great background music.
SUE BAKER . 2024-05-17
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what a great evening we had last night, loved the atmosphere. thank you
dave h . 2024-05-14
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Mid afternoon meal on return journey home.
Peter Darbyshire . 2024-05-11
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The pub itself is decent but we showed up at 20:40 on a Friday night to be told the kitchen had closed at 19:30? Got chatting to people who were in our situation. Other people had plates in front of them.
Oliver Joseph . 2024-05-11
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I've had 3 burgers here in the last month and every time I have a bad stomach in the morning and feel as if I've just eaten bad meat.
Oliver Reeves . 2024-05-10
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Avoid this place. For a green king pub this place is overpriced & tatty. The beer was flat & tasteless. The young lady behind the bar said this is a green king up market establishment. I know it’s Marlborough, but you can’t put a place that resembles Wetherspoons in Marlborough & charge prices for inferior ales. Choose somewhere else, it maybe the same price. But you’ll get a better beer.
Jeremy W . 2024-05-08
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Just returned home after having Sunday dinner at The Royal Oak. Unfortunately, it was absolutely awful. The carrots had the strangest texture ever, like sponge, I could have actually plaited them together! The Yorkshire pudding was dry and flat, the roast potatoes were so hard that I could have knocked a nail in with them. Add to that, a couple of floppy lukewarm cauliflower florets and chicken that was tough and bone dry, and that was my lunch! The waitress offered to change the vegetables then came back from the kitchen saying they didn't have any more. I was offered a refund, which I accepted, and came home hungry. Husband's chicken Kiev was OK. Very disappointing experience sadly.
janette Butterworth . 2024-05-05
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Lovely high street pub this. Great service, great food & a great choice of drinks
James Patten . 2024-04-22
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Everytime we come across this way we head here - love it! Came with our friends this time who’d never been before & they were a bit reluctant due to some of the reviews. Thankfully we weren’t let down. Place was busy, clean, staff attentive, good food (very filling) lots of drink choices. The only let down was the Gent’s toilets - but the lady in charge(?), who has always been helpful when we’ve visited, told us they have ongoing problems & are waiting for them to be fixed. I don’t always write reviews but after my friend was concerned due to them I thought I’d comment as I feel they don’t reflect what we’ve always witnessed. We don’t come here every week, at least once a month at various times of the day, breakfast, brunch, lunch, dinner & have never been disappointed & always received good friendly service. If I lived closer (Didcot) I think I would like it as my ‘local’. The other half loves it not just because of the food but the choice of sport broadcast on multiple screens.
Every day is a fun day! . 2024-04-21
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Very busy pub with lots of televisions dotted around. Good food but we waited quite a while for the food and it came at different times
mary macswan . 2024-04-19
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552 Opinions
Had dinner and drinks with friends last night. We all had a fab night but the wait for food was very long. We were pre advised it would be an hour wait, ended up being close to two. Alot of people where waiting a long time for their food and you could see all the waiting staff were very busy. That being said the food was lovely, the new team are fab and work very well under pressure and Dana is a credit to you guys. We will visit again but please sort out the long wait for food. 🙂
2034 Opinions
We randomly stopped here for dinner on our way home to Sussex. Staff were friendly, the food was tasty, and the prices were reasonable - what more could you ask for?
1495 Opinions
We had a flippin delicious 3 course meal to celebrate our anniversary and we're looking forward to going back to try the other menu options soon! The improvement on the menu, the presentation, and the flavour was vast compared to before the current owners took over. The staff are very friendly and Hollie is doing a fabulous job of creating a welcoming atmosphere! If you've been put off of returning to The Old Mill because of previous management, I can assure you that things are looking fabulous for the future of the pub... So go back and give it a go!
1111 Opinions
Awful place, service was terrible, and the food was cold, out of tin, tables uncleared and had been there for a long time. Other visitors left after not eating their food. Drinks given in Dirty glasses. Service very very slow and they all looked stoned and very unhelpful
1922 Opinions
In short, a lovely pub let down by poor service and food. Visited 1pm on a Tuesday. Service was very poor, we had to tell the servers three times we were ready to order over a 15min period. When it came to paying the bill, it was the same, we had to keep asking. Servers were not busy, the place only had about 20 people in including our party, they were chatting to each other rather than looking after their customers. They left the card reader with us and never came back ... so we took our card and left. Food was mediocre at best. Two of our party had steaks, and both we overdone (my rare was medium/done). The cheesecake was the worst I've had, three of us couldn't eat it, taste and more so the texture were just off ... the base was fine. I've never left a poor review before, but this place, on that day, deserved it.