The Royal Oak in Wiltshire

Must visit for Marlborough! Best beer garden in town - brilliant sun trap! Dog friendly and beautifully decorated for Christmas!🍺

Ordered the steak pie. Saltier than the bloody Mediterranean. Also, bloke at the bar had a strange demeanor.

Stumbled across the Royal Oak whilst visiting Marlborough today. Nothing but positive comments for this pub! Staff were so friendly along with great quality food! Lily and Alex was so helpful and really made me feel welcome. Will absolutely be visiting again!

Best pub in Marlborough! The beautiful flowers out front set the tone for the amazing atmosphere I was greeted with! Staff are wonderful

Great pub with great staff! Always know what drink I want when I visit- it’s always on the bar when I walk in. Great lot and worth a visit

Fantastic pub. Great atmosphere, top-tier selection of beers and friendly staff. Highly recommend.

Nice little pub in a nice village, was let down by the food tho the quality was just not there and very small portions, had a roast chicken was nice but 3 small potatoes 1 flat Yorkshire 4 baby carrots half of a cabbage and a spoon of gravy not worth the money afraid

Long wait for food but was worth it.

Popped in for the first time today and was served the mushroom chilli & steak ciabatta. Both were great and the lady who served us was incredibly friendly and helpful.

The staff service is really good and helpfull Alex the bartender, super friendly and helpful

Top food, top garden, absolutely can’t rave about this place enough! Dog friendly, great garden and menu and such a focus on real ales.

Just looking for a place to grab a quick lunch. Really nice food, staff were helpful. Football was on - not that I was watching - but seemed a welcoming place

Great pub and garden! Greeted by the lovely Aurora. She was nothing but friendly and polite- a credit to the team here at the Royal Oak. Certainly worth a visit!

This place has beautiful flowers and incredible staff!!

Felt like the manager had Saturday off. Tables not cleaned, food deep fried too long and prices not exactly cheap.

Having looked in to a couple of pubs in the high street the oak seemed the most reasonably priced we only wanted a light bite we ordered pea and mint soup ,garlic bread and a side salad it was really tasty and fresh plus a great range of alcohol free beer would recommend

Used to like this place, but food really not that great any more, dirty table from previous occupance,

Probably the most beautiful pub on the Marlborough high street! The flowers are stunning and something you’d expect to see at Chelsea flower show! The team inside are just as impressive! 110% experience. Service and food quality was amazing throughout. If you’re in Marlborough this pub is certainly worth a visit! The managers should be proud of the pub they’re running- it’s a credit to them.

Had a great experience in the Royal Oak last night. Despite it being very busy and full, the staff made my family feel very welcome. Food was great and selection of soft and nonalcoholic drinks was brilliant. Shout out to Ciera who helped my daughter have fun and I quote "Ciera is my favourite server". Thank you Ciera.

Great pub, great food in the centre of town. Enjoyed the pie and the staff were very friendly. We will visit again!

One of our favourite places on the high street, would thoroughly recommend a Thursday night for the pub quiz. Food is good and the staff are fantastic - particularly Charlotte behind the bar who knows our order and puts up with our humour!

Great pub. Awesome beer selection. Charlotte behind the bar very friendly and helpful.

Good atmosphere, friendly staff. Especially one staff member called Charlotte. Very helpful and pleasant.

Charlotte pours an amazing baby Guinness

This pub is incredible. The new owners are amazing and such a good laugh. The bar man Jacob, affectionately known as Clappy, is wonderful at his job and makes really yummy drinks. My favourite pub of all time! Love you guys.

A fantastic pub with great food and friendly staff!

Pricey. Sone Unfriendly staff. We left when they told us the price of a small coke.

To start with 45 minute wait but that was not a problem. got two coffees one with a big hair in it, so got that replace. Then it the steak & ale pie came out , a bit over cooked was a under statement.burnt and couldn't even cut it,the crust part was inedible,wasn't prepared to complain again so just left

What an amazing pub. Shame I didn't win the quiz. But i normally do.......!

Not busy at lunchtime but it should be. Had light lunch of crab concoction, and pea and mint soup. Very good. Good service.Good value. Fairly comfortable.

Simple and good pub. Was really good expirience, nice and fast service. Good was made exactly how it was requested. Higly recomended.

Great pub for a bite to eat and a drink! Really friendly staff. The exterior of the pub is covered in the most beautiful flowers that are very well taken cared for. Plenty of good food and drink options too! Would definitely recommend to anyone passing through Marlborough!

Gem in the centre of Marlborough - great food, beautiful heated garden and fantastically friendly staff. Good selection of beers!

Great pub. Food was fantastic and staff friendly. Good selection of beers!!

Fantastic food and very friendly staff.Wonderful experience!

It's got to be 5 star's friendly staff good service and brilliant food (enough to last you all day) don't forget the good prices. If your the hungry type of person 🐷 it's well worth the trip off the M4

We were visiting Marlborough on our way home from a short stay over Bristol/Bath way. It was getting close to lunchtime and as we hadn’t eaten breakfast before setting off we decided to have something to eat. Having seen the Royal Oak in the high Street and its beautiful flower display outside we decided to pop in for drink and food. My husband ordered a pie and I opted for a chicken and bacon sandwich. My husband asked for the bacon in my sandwich to be crispy as thats my preference. The bar person said no problem as they can ask for it to be cooked crispy. We waited for our meals and when they arrived my bacon was all limp and fatty. I mentioned my preference again and the lady took it back. When it was returned (after my husband had nearly finished his meal) the bacon was well cooked. However, the chicken was in big chunks and the sandwich contents very dry plus the bread was soggy underneath from sitting in the salad on the plate (pickled red onion and lettuce). I’m not in the habit of complaining but it was not at all nice. I mentioned this to the bar staff and received no apology. Very disappointing as it wasn’t a cheap meal, no apology and I’m sad to say I won’t be returning.

Cooled or burnt hard food ordered 2 meals both cold and the chicken sharer was brick hard got a refund for sharer but we will not be back as not only is food not good the prices for drinks are terrible a double 9 quid better going to off licence a bootle is only 19 quid poor show greene king.staff are brilliant 👏 but food n pricing need reviewing.

Disappointed with the food quality, the steak sandwich very fatty and greasy. Friendly staff.

Back garden is disgusting with dog poo everywhere on the lawned area, covered sitting areas litter with glasses and ash trays full

Great spot to visit in Marlborough - Best Beer Garden in town! Food is good and a great selection of seasonal Beers and Cask Ales

THE REVIEW I DIDN'T WANT TO GIVE!! we moved to the area a couple of years ago and have been using this place fairly often. I like to treat my wife and 4 kids to a meal once a month. Usually costing around £150. Never a complaint a beautiful pub with friendly staff. UNFORTUNATELY I popped in last week for a quick pint before jumping on a bus home when I arrived at the bus stop I realised my bank card had vanished. As I was walking back to the royal oak my phone started getting notifications that my card was being used online. I was shocked and slightly frantic. On speaking to staff I was out right ignored growing more frustrated I asked to speak to the manager who shrugged his shoulders as I tried to make them understand that fraud was being committed at the royal oak and I feared I had my pockets picked by a gang of youths hanging around the beer garden. Subsequently I left after being made to feel like I was causing trouble. A week later I'm still very troubled by this. I have attempted to make contact to try and find my card only to be completely ignored. Such an awful experience. This pub isn't safe, shame on you green king!!

Beautiful lunch! I opted for the chicken Kiev and it was delicious! Laced in garlic butter with house seasoned fries. It was the perfect spot for a sunny late lunch. The pub is gorgeous with all of the beautiful flowers too!

Called in for lunch on a saturday afternoon . New landlord and Landlady . Really good friendly atmosphere . Great service and fantastic food . Will definitely visit again when in Malborough .

The new management are really turning the place around. Staff are all so friendly and & the nachos are delicious. Bar staff are all so kind, but Ceira, Lily and Ella in particular were so helpful & gave great insight into the history of Marlborough.

Decent burger in here, plenty of room out the back

New management have turned this pub around. Had great food and service was excellent!

Great pub, nice atmosphere would recommend for a few drinks on a hot summers day!

new owners are great. deffo come check it out

Great pub with fantastic staff who made our visit very enjoyable

Fantastic new management food first class made welcome

Disappointing experience. When we visited on a Saturday at lunchtime there was a "relaxing" reggae set, which was unfortunately often too loud to hold a conversation. The volume reduced following requests, but did gradually increase over time. It became not very relaxing. Ordering was easy using the app and the food took about 35 minutes to arrived. Our party ordered fish and chips (good), steak sandwich (good), chicken and bacon chiabata (not great, chicken obviously straight from a packet and cold, as opposed to the warm as described on the menu, chiabata not toasted, seemed like an odd way to serve it, but perhaps a matter of taste) and a child's pasta and tomato sauce (not great). Serving staff were apologetic but offered no solutions. We're not local so it was unlikely we'd come again anyway, but we wouldn't come again if given the option. On the other hand, if you order the right things the food was good, so you may well have a great time. Although check in advance if you're looking for loud reggae as that might have been a one off...

Was away for a girly weekend ordered are meal at the bar , sat outside , when we got in the garden there was only another couple there , half an hour went by more people arrived then we noticed people where having food , ours was no where to be seen , we asked what was the problem , three times we asked . After about 10 minutes another girl came out and said they had forgotten us , but we would have to go to the back of the que if we wanted to order, never will we go back no apologies.😡

I've got to admit! I've never been in Marlborough before and I walked into the Royal Oak, and I was met by Charlotte! She had the biggest smile and most green eyes as if if I was in the emerald isle of my home country Ireland! The food was fantastic and the pints of Guinness was even better! She really made me feel like I was at home! I couldn't recommend Charlotte any more as her service was fantastic!

Impeccable service, team member Ben Newman is a prodigy and a real asset to the establishment. Never have I recommended a pub more. The only pub worth your time in my opinion

Ok pub Food was fine Nothing special Just ok

A beautiful old English pub a couple of miles from Avebury. The food was well cooked but lacked any seasoning so a little bland but a generous roast. The staff were polite and helpful but just seemed to lack a little bit of warmth.

Visited as served food all day as visiting family. The girl who served us was lovely great customer service and very pleasant and very helpful . Meal was really nice well worth 5 stars the only MAJOR thing that ruined it was the strong smell of people smoking weed in the garden that strong i could of got high just sitting that end of the bar . How management let it carry on and not investigate as was stronger the second time I went up that end to use the toilets. For that reason I will not return which is a shame as the food and service was great.

Not very accessible for disabled people, but it is an old building. The food was ok but not great. The staff are very friendly and helpful

I ordered a meal that had a dressing I was allergic to but completely forgot to ask for it to come without. When it came I realised my mistake and even though it was my own fault it was sorted quickly and without a fuss, super grateful!

An excellent pub. Wonderful interior and great history. Food was delicious and the customer service was excellent..

Came in with family and must say after the confusion you went out your way to open the kitchen the staff were amazing and manager was so lovely food was so amazing I'd recommend it to anyone and for the steak and ale pie its worth it

Terrible experience here on 25th May, cup final day. OK so the TV was showing the football but the staff didn't take any notice of anyone else who wanted food it would seem. We queued up, asked what the 'specials' were and were told to find a table first, which we did - but when we got back to the bar, were completely ignored! There were 4 women serving behind the bar and only one of them appeared to be working, whilst the other 3 just stood around chatting at the other till, serving just one person, while we waited at the bar, being totally overlooked. It was a humiliating experience and all they seemed to be interested in was keeping the beer flowing for the football fans. We would have spent over £50.00 on a meal today, but had to walk away because we just couldn't get served. And not because it was busy but because primarily the staff had no interest in anyone who wasn't obvious a beer swiller! We've been here many times in the past and it was good but it would appear to have gone completely downhill, so we won't bother again but will take our custom elsewhere and will recommend our family and friends do the same.

Prompt service at ths bar. Great background music.

what a great evening we had last night, loved the atmosphere. thank you

The pub itself is decent but we showed up at 20:40 on a Friday night to be told the kitchen had closed at 19:30? Got chatting to people who were in our situation. Other people had plates in front of them.

Mid afternoon meal on return journey home.

I've had 3 burgers here in the last month and every time I have a bad stomach in the morning and feel as if I've just eaten bad meat.

Avoid this place. For a green king pub this place is overpriced & tatty. The beer was flat & tasteless. The young lady behind the bar said this is a green king up market establishment. I know it’s Marlborough, but you can’t put a place that resembles Wetherspoons in Marlborough & charge prices for inferior ales. Choose somewhere else, it maybe the same price. But you’ll get a better beer.

Just returned home after having Sunday dinner at The Royal Oak. Unfortunately, it was absolutely awful. The carrots had the strangest texture ever, like sponge, I could have actually plaited them together! The Yorkshire pudding was dry and flat, the roast potatoes were so hard that I could have knocked a nail in with them. Add to that, a couple of floppy lukewarm cauliflower florets and chicken that was tough and bone dry, and that was my lunch! The waitress offered to change the vegetables then came back from the kitchen saying they didn't have any more. I was offered a refund, which I accepted, and came home hungry. Husband's chicken Kiev was OK. Very disappointing experience sadly.

Lovely high street pub this. Great service, great food & a great choice of drinks

Everytime we come across this way we head here - love it! Came with our friends this time who’d never been before & they were a bit reluctant due to some of the reviews. Thankfully we weren’t let down. Place was busy, clean, staff attentive, good food (very filling) lots of drink choices. The only let down was the Gent’s toilets - but the lady in charge(?), who has always been helpful when we’ve visited, told us they have ongoing problems & are waiting for them to be fixed. I don’t always write reviews but after my friend was concerned due to them I thought I’d comment as I feel they don’t reflect what we’ve always witnessed. We don’t come here every week, at least once a month at various times of the day, breakfast, brunch, lunch, dinner & have never been disappointed & always received good friendly service. If I lived closer (Didcot) I think I would like it as my ‘local’. The other half loves it not just because of the food but the choice of sport broadcast on multiple screens.

Very busy pub with lots of televisions dotted around. Good food but we waited quite a while for the food and it came at different times

Thought this would be a solid choice based on some of the reviews below. I was wrong. It stinks (actually, not figuratively) and the service was perfunctory at best. We didn't eat, mostly because I generally prefer venues that don't bring public toilet vibes. Decent enough drink selection from the looks of it, if you've brought a nose peg and don't mind feeling like an unwelcome inconvenience. Pretty steep prices though. I can only assume the positive reviews are mostly from people who work for the pub or Greene King.

Lovely pub friendly staff cannot wait to come again

Not a great variety of food to choose from, big step up to the bar, so not great if you have mobility issues. Although the service was fab, helpful, kind staff.

Food was nice, but the portions were minuscule! We both had burgers and had about 10 chips each - not an adult portion. Drinks were expensive. The worst part of our visit was the awful smell coming into the bar from the men’s toilets. They had clearly not been cleaned for a long time, as they smelled awful. All in all, we won’t be returning.

Great food. staff are very helpfull and friendly. its good to reserve a table if you're looking to eat

We had a lunch with 10 friends to celebrate my husband’s 70th birthday The food was excellent as was the service, this is my husband’s place to have lunch

Visited 10/3 for mothering sunday, a very busy afternoon but the staff were able to fit us in without a booking which was very kind. The service was very friendly and prompt and the roast dinners were absolutely huge! really good value for money, I highly reccomend the sunday roasts. I imagine we will be back soon to try the midweek menu!

Amazing service and the food was lovely

Love coming here with my friends and family great staff and great atmosphere

Brilliant pub, amazing staff! Great atmosphere

I used to leave nothing but good reviews for this place but it’s truly gone down hill, I was served an entire block of vegan cheese “melted” instead of a Camembert 💀 complained and was basically told to stick it, I’m also still waiting for a £75 refund to come through and I’ve had no assistance when calling to enquire about it, shoddy chef and rude staff now, place has massively lost its passion and good staff, don’t waste your time or money xx

Keep your wits about you ! We visited on the Saturday evening of the 24th of February this is our usual place to catch up for a pint and sit down as we are 5 middle aged gents (all over 50) we Probably stood out as we weren’t there to watch the football, we stayed even though it was loud and ordered our 3 non alcoholic drinks and 2 pints, all was well With our evening until we left the premises and said good by to each other standing on the pavement outside we were followed by someone who came from the pub ie barman / local we are unsure and accused of damaging a car which belonged to a waitress in the pub, but how we are all still tying to work out, we were stood on the path! we weren’t parked near the the said car! we’re hardly drunken louts falling about ! the language and attitude used towards us and not wanting to listen to reason it obviously tainted our evening. My advice is to check cctv before accusing and threatening behaviour is used THEN we will see the truth And I hope your apologies are more welcoming than the accusations... so If you’d like a peaceful night in Marlborough be aware if your middle aged and sober best look elsewhere to catch up I don’t think we’ll be back in a hurry if this is the attitude to loyal customers. I’m not out to ruin anyone’s reputation far from it but I’m also not out to get accused or threatened for others entertainment

Staff were lovely. I should have sent the food back though. Dry ciabatta, dry tiny pieces of chicken and bacon. Had to add sauce to make it palatable. Leaking issue meant parts of the pub didn't smell great.

Not great,bread for sandwich was terribly dry as was filling, soup was shocking, small portion, unseasoned and tasteless, and not sure what the point of the useless garnish of a big clump of pea shoots was for! Handful of chips in a bowl, terrible Mac and cheese. Will not return and before the usual " why did you not mention it on the day" because what's the point? Won't stop the awful food! And in answer to the automated generic response that will undoubtedly appear it will deter us from returning.

Great pub - fabulous fish and chips, lovely selection of drinks and friendly staff

Amazing service 👏 food was very good! All in all, 10 out of 10 will definitely retuning

Popped in for Saturday lunch, I ordered the chicken and bacon sandwich/ciabatta. I went for the Ciabatta option, when it came it, the filling was cold and I'm not even convinced the Ciabatta was toasted because it was soft and cold as well. The only thing that was ok was the chips. My daughter had the beyond meat burger and hers was fine, she enjoyed it. Unfortunately something quite basic like a sandwich/Ciabatta was awful. There was not many sandwich options Unfortunately for lunch as well. I don't think we ever go back

Pleasant atmosphere staff wonderful. Clean and tidy. Food amazing

Large pub, unfortunately welcomed with an unpleasant smell like drains. Drinks ok, nothing special. Had one drink then left.

Lovely pub food. Priced just about right. Quick service and all staff were polite. Perfect pub for a bit of lunch

It's like a posh wetherspoons with better chairs and nicer staff ;)

Had booked Sunday lunch as a treat for my friends 40th birthday but was very disappointed. I ordered the roast beef dinner which allegedly came with cauliflower cheese but what arrived was two very small florets with no sign of a cheese sauce. The roast potatoes were over cooked so much so that I struggled to cut through them. The carrots were fine, although there were only a few of them. The only veg we seemed to both have an abundance of was the cabbage but it didn’t make up for it. No-one came to check if our meals were ok. We had intended to have coffee & dessert after but decided not to risk it & chose to go to a coffee shop for coffee & cake instead. It was a real shame that we had such a disappointing experience particularly when it was for a special occasion too.

Friendly staff, decent mix of people. Maybe Could do with a bit of a deep clean here and there but good for a quick pint

Really nice meal, the steak and ale pie was amazing, really nice chicken Kyiv and nice drinks.

Edit: after the pub's response I understand this was a medical emergency and have revised my rating. Just surprised they didn't tell us at the time there was an issue or we could have understood immediately! Came in here 4.30 on Sunday. We did ask if they were serving food. They said no issue. At 4.40 we go to order and they tell me kitchen is now shut until 5.30. I can see the chef or kitchen staff sitting near the bar saying that he doesn't know or care who's in the kitchen but it's not his issue. Manager has also now suddenly disappeared. Complete waste of time.

Busy yet welcoming, great atmosphere and a good venue for a catch up with friends and a bite to eat.

Party of 9, just for drinks, arrived about 6pm all large tables were reserved. Lady behind the bar said the people who had booked them were turning up same time as us. We felt we were not wanted and went elsewhere. Walking back past 2 hours later, the pub still was half empty!