Based on 1.869 opinions finded in 5 websites
Based on 1.869 opinions finded in 5 websites
Opinions
Love the Half Moon. Last had Salmon Fishcakes with poached eggs, which were perfect. Plus very dog friendly. Thank you all.
Tony Reeve . 2024-10-21
MORE AT Google
I came here from up north while visiting a friend. My friend mentioned to them that we were both autistic and they managed to get us a quiet space, so we weren't bothered by too much noise, which was super nice of them. The food was great! I can't complain at all. Thank you.
Heather Violet Crawshaw (Maidenhudds) . 2024-10-18
MORE AT Google
Led a motorcycle group ride from Solent area to Somerset / Dorset, with a Sunday lunch stop at the Half Moon, Shaftesbury. 11 of us for lunch and we'd booked ahead so we had tables put together ready for us. Arriving about 1pm, the place was busy. We were fortunate to be served by a lovely young lady, Alyssa. Excellent customer service. She was charming - with an Essex-meets-Somerset type of accent - and confident; and nothing seemed to phase her, not even the items that weren't available on the menu or the pace of the kitchen. Clearly best to go for the carvery, but not everyone who has an evening meal planned wants that at lunchtime.
Alec Gore . 2024-10-16
MORE AT Google
Had the large mixed grill fantastic steak all other items a little over cooked. Staff were inviting would go again.
Brendan . 2024-10-10
MORE AT Google
A lovely pub with great range of very generous food. Would highly recommend.
suzy woozy . 2024-10-01
MORE AT Google
We booked for a party of 16 for a birthday party, about 3 or 4 weeks in advanced. Sent in our preorders as requested. When arrived about 15 mins before our booking, the tables weren't set up. They seemed almost surprised we were there, so had to wait. They were out of food that was preordered in advance, and when the food did arrive it was over done and dry. One party member had ham, egg and chips and you could carve the chips with the egg. Such a shame to see it so run down. As a previous waitress there back in the day, it was always busy with wonderful compliments. Won't be going back unfortunately.
Natasha Savage . 2024-09-29
MORE AT Google
5 adults on a Thursday night, very quiet so no long queues, food was excellent, I had the chilli burger and it was awesome, plenty of chips to go with it. I thought it was a bit pricey but that's the going rate, waitress was very cheerful, lovely young lady.. I have read the negative comments on here and have to say, all I can say is all our group have nothing but praise for the food and service
wiltshire 58 . 2024-09-27
MORE AT Google
First time I’ve been here for food. They seemed to have run out of a lot of things - some issue with a delivery, as I understand, but it was unfortunately limiting the GF options significantly… That said, staff were lovely and did everything they could to find me something suitable to eat. Had a beef madras curry which was good with some extra yoghurt. 😌 Atmosphere improved later, I enjoyed the music between 9 and 10 especially. Plenty of old chestnuts there .. 😉 I heard there’s a good quiz every Tuesday night so I hope to get there one day!
Tilly V . 2024-09-25
MORE AT Google
Booked for a carvery, on way back from journey, arrived and was barely anyone inside, sat and ordered drinks, we were not made aware that there was no carvery (only reason we booked) ordered food from menu, 15- 20 minutes later they came back and made aware there was no burgers and didn't even apologise, food arrived and safe to say the only nice bit was the chips, hunters chicken was burnt and dry, no atmosphere, food not worth the money
Lydia Harvey . 2024-09-22
MORE AT Google
The food was bland, had the jerk chicken which didn't have any spice on it and was literally just a roasted chicken, corn on the cob tasted sour and I presume was gone off, on the other note portions were fine and came out quick. Staff were informal and slow, took over an hour to clear our plates and glasses. The place seamed understaffed, even though it was a Saturday night and the place was empty with us being only amongst a handful of other tables. Even though the restaurant has a wonderful decor and charm about it, I can't see it being open at least without change in management by Christmas.
MrAaronbradbury . 2024-09-22
MORE AT Google
When we actually found the food they had in stock from the large menu. It was pretty average. The girl serving was great the manager there didn’t seem to give a toss. A few people in there gave up waiting and left.
Dave Cleminson . 2024-09-21
MORE AT Google
We have been a few times before and it’s been good but this time we were very shocked and disappointed. We were told that the carvery stopped at 3pm so we were given menus but when we ordered our food the waitress told us that what we wanted was not available, this happened on several occasions. The waitress was very apologetic but no apology from the manager who walked past us twice with no acknowledgment! We paid for our drinks and left.
Sasha D . 2024-09-16
MORE AT TripAdvisor
Good food, welcoming staff & dog friendly too. Enjoyed our visit.
A Roberts . 2024-09-16
MORE AT Google
What an outstanding pub.. amazing food quality.. great atmosphere.. fantastic service. Went for my mums birthday meal, best time out in a long time
cassie smith . 2024-09-12
MORE AT Google
Had the carvery yesterday. Absolutely superb as ever. Tender meat, hot plates, veg and gravy. Have booked for the Christmas Day lunch for all the family.
WendyA . 2024-09-09
MORE AT TripAdvisor
Me ans the family have returned many of times, each time they have been very friends to us, very attentive, the food has always been very good!
leanne e . 2024-09-07
MORE AT TripAdvisor
We came here for a meal as a group of 10 the food was lovely and the staff were too
Lucy Edwards . 2024-09-07
MORE AT Google
After reading several reviews. We thought we'd stop here as our first choice was closed unexpectedly. We wished we didn't. The food was unappealing but edible to a point. It looked like it had been slapped together. We were asked if we wanted extra sauces. We replied yes and still they didn't appear. We even asked twice to different servers. We had ordered a child's meal which came with a drink and a scoop of ice cream. We had to ask several times just to receive the drink and pudding. We would be abit more understanding if the place was busy. But it wasn't. The pub itself looked nice and had a nice sized play area. I don't know if we just arrived on a bad day. But I can definitely say we won't be recommending this pub.
Abbey Bellows . 2024-09-03
MORE AT Google
Long wait for food, food was good but we didn't get everything that should have been on the meal.
TERESA WADE . 2024-08-31
MORE AT Google
Food not great when asked for manager did not appear very disappointed.
Peter O'Rourke . 2024-08-31
MORE AT Google
It's a nice place for families. I've eaten here a few times and it's always been exactly what should expect from a welcoming pub. Has a small play area and large garden.
Richard Norman . 2024-08-30
MORE AT Google
Disappointed in their fish. More batter than fish. Will try something else next time.
Mark Smith . 2024-08-26
MORE AT Google
Ordered ‘Hunters Chicken’ but it was the worst I’ve ever eaten. Half a plate of chips, a small chicken breast with a slab of bacon and over grilled cheese and a very small amount of coleslaw. Not worth the penny. £15!!!! Service didn’t come back and check if everything was ok.
Samantha W . 2024-08-25
MORE AT TripAdvisor
Really disappointed! We have heard so many great reviews about this place but we were seriously let down. Visited Sunday 25th August as a treat. Quickly sat at the table which was great but all down hill from there. We waited 15 mins before WE asked for drinks (it is apparently table service). Drinks arrived shortly after ordered. Food! Big let down. Not hot, over cooked chicken and crisps cooked to an inch of their life. Chicken wings tasted of fish and pretty much not ate. Nobody asked if we needed anything condiment wise! We asked and they never arrived. We left half the food but staff didn’t check back during eating and to be frank the younger waiter and waitress were not interested at all! They where more interested in who was going to get a vape next! After we ate we waited and waited but no staff arrived to clear plates, check back or ask if we wanted pudding! Ended up paying at bar and skipped puddings. Toilets! The gents were filthy with urine all over floor! We skipped using these and visited the garage up the road. Such a shame as we travelled just to eat here today and the only person who seemed to enjoy their job was the barman! We could understand if it was busy but it wasn’t. Really poor and we will not be returning.
Badleg82 . 2024-08-25
MORE AT TripAdvisor
Really don't recommend. Unless you like burgers, very limited gf selection. I ordered the lime & pepper chicken with corn on the cob. The topping was soggy not crispy and the corn on the cob was boiled baby corn - yeuch! No reduction to bill offered through server agreed that it wasn't a great substitution.
Anne Nicklen . 2024-08-25
MORE AT Google
food was awful, greasy and burnt. young waitress was lovely and polite, but extremely long wait, was thinking about leaving and going to another place. very poor service management and was not discounted for the poor quality of food. atmosphere also dead, feel like the management really holding back the potential of this place
sstęph c . 2024-08-24
MORE AT Google
We pitched up with my list of allergies (it’s a long list!) and the chef went above and beyond to make sure that my meal was top notch. Packed with flavour and brilliantly cooked salmon. The other dish was homemade pie which was also fabulous. A fab find. And the dogs were very welcome too!
Caroline Waterworth . 2024-08-22
MORE AT Google
The main meal was good, service was slow.
Mark Harland . 2024-08-21
MORE AT Google
We called in on our way home from a day out. Not pre booked but were immediately shown to a table by a polite chap who was multitasking manning the bar. They were obviously very busy but coping, despite some awkward non understanding customers that we witnessed. The food was delicious & our young waitress was exemplary & polite, despite having just started in the job. Excellent food & prices.
Martyn Dunkerton . 2024-08-21
MORE AT Google
Nice pub but the food was a little more expensive that I would like.
Jonathan Cooke . 2024-08-16
MORE AT Google
Food was lovely but a rude waiter paddy
leon sams . 2024-08-12
MORE AT Google
Nice and friendly staff, good place to sit with friends and drink. Found the food to be lacking, we had the fish and chips but the fish did not taste all that fresh, was a little disappointing.
Christopher Rickman . 2024-08-11
MORE AT Google
Went early Sunday evening with family. The pub was almost empty when we arrived and a waiter came after a few minutes to see what drinks we wanted. Three of us decided on carvery after being told it was available , one ordered a mixed grill and two girls ordered loaded fries with pulled pork. We waited a good 20 minutes and then went to get our carvery....oh my goodness what a disappointment! There was a tiny bit of beef left and some dried up turkey, the roast potatoes were rock hard and half the veg was missing. No apology or offer to get more veg so we put some of the poor offering on our plates and went back to eat. I can honestly say this was the worst carvery I have had and really something should be done about it. At no point did anyone ask if the food was ok so no opportunity to complain. The girls fries were not good and both complained they were so peppery they were unable to finish them and they both like peppery food so it must have been extreme. The mixed grill was"ok" but given the price it was poor. We won't be back which is a shame as its a local pub. Suggest the brewery take a good look at the food being served up. If you run out of half the carvery you shouldn't carry on serving it at full price if at all!
Tina Dyer . 2024-08-04
MORE AT Google
First visit and will not be the last ! Superb food with excellent service!! Well done to everyone!!
Pat Dolan . 2024-08-03
MORE AT Google
Called in on the way back to Bristol. A lovely pub with an excellent menu. Our food was very good. Very efficient and friendly staff. I would highly recommended calling in if you are in the area.
Kevin James . 2024-07-31
MORE AT Google
Very very disappointing! We have visited this pub for food over a number of year’s and sadly would not be returning or recommending. Booked a table for 5 adults, all went for the carvery, only veg on offer were roast potatoes, two very small pieces of carrot, a teaspoon of leeks, no swede or red cabbage and two small pieces of crackling! My husband, and two of our friends had to wait for approximately 35 minutes to be informed there was veg but no swede or Yorkshire puddings. The service was appalling, wondering if the staff avoided our table because three of us complained. I rarely complain as I used to work in the restaurant business and know how hard it can be. The manager said he would sort the bill out because of the poor service but sadly this wasn’t followed through.
Lucy Pullen . 2024-07-28
MORE AT Google
I ordered a Caesar salad, I asked for no anchovies. Waited an hour for our food. My salad had anchovies in it. I returned it. The waitress came out saying they had “re made” my salad. It had an anchovy in it! They hadn’t re made it at all, the kitchen staff had just picked out some of the anchovies. I will never eat here again because if I had an allergy I wouldn’t trust that this establishment would actually respect that! Also the kids burger had burger sauce in it, pea water all over the plate which meant my daughter’s chips were wet and she didn’t eat them! It’s got to be pretty bad when a child doesn’t eat chips!
Jo Harris . 2024-07-28
MORE AT Google
Lovely hog roast this afternoon, thoroughly enjoyed, will certainly be back
Jason Iles . 2024-07-27
MORE AT Google
Some of the food was missing from my order, my chips were lukewarm. As a first visit here I was not impressed and we will not return
Warren Sneary . 2024-07-24
MORE AT Google
Carvery was one of the best we’ve had! The meat was so tender. Staff were lovely as we rang up 10 minutes before they were due to stop serving and kept the carvery open for us. Lovely pub, great banter!
Kerrie R . 2024-07-23
MORE AT Google
Visited this venue twice this weekend, both times food has been delicious, service great with a really lovely atmosphere Highly recommend this place
Allison Jenkins . 2024-07-21
MORE AT Google
Lovely place, very friendly staff, relaxed welcoming atmosphere and the roast dinner was perfectly done, very tasty and well worth the money! Will definitely be coming back here again.
Yvonne Starkey . 2024-07-21
MORE AT Google
Recently visited three times over the period of my holiday. Food on all times good to very good. First visit very good and attentive. Second visit in the evening, again good. Unfortunately the last visit could not be the opposite, food very good, service lacking and surprisingly below average. Manager said be with you in a minute, waited and eventually had to go and order ourselves. Ordered our puddings, no spoons and no sign of them being produced. So had to find some from another table. Overall a good pub, shame some staff let the side down by being on their mobiles - poor
Joe . 2024-07-19
MORE AT Google
Stopped for lunch had caesar salad with was not too bad the beer shandy was nice and refreshing on a hot day.
Rosemarie Woods . 2024-07-16
MORE AT Google
Standard menu but we'll prepared. Ham egg and chips..amazing. thick slices of ham. Good portion sizes. Waitress was really good. Well done guys.
Matthew Briddick . 2024-07-13
MORE AT Google
We have eaten here whilst owned by previous owner so were concerned by negative feedback over the last year. However, we had a lovely meal, I had ham,egg and chips with piccalilli and my wife had chicken tikka masala. Both meals arrived quickly, hot and delicious. The service was great as was the beer. Hopefully with a new chef in place this pub will now delight all future customers. We wish them good luck
Nick . 2024-07-13
MORE AT Google
We have eaten here whilst owned by previous owner so were concerned by negative feedback over the last year. However, we had a lovely meal, I had ham,egg and chips with piccalilli and my wife had chicken tikka masala. Both meals arrived quickly, hot and delicious. The service was great as was the beer. Hopefully with a new chef in place this pub will now delight all future customers. We wish them good luck
Mendip_Man_10 . 2024-07-12
MORE AT TripAdvisor
Even though it was quite empty we waited at the door to be seated, waited at our table for server, waited to order beer, waited to order food, waited for water, waited for food, found out they didn't have what we ordered, waited for menu, waited to order, waited for different food ... Then waited for cheque... Food was OK, but will find another eatery for next meal.
randall stegner . 2024-07-11
MORE AT Google
The food was outstanding the waitress was very cheerful even though she was under pressure not once did she not lose her smile met the chef again always a smile this is my go to place for good food and nice people nice one.
Stephen Miles . 2024-07-10
MORE AT Google
Absolutely appalling service - after a one hour wait our food was overcooked and inedible. The "pulled pork" consisted of 2 large pieces of gristle. On complaining our main course was free - considering it was inedible hardly surprising! The main waiter (manager?) was dressed in a filthy shirt and seemed totally disinterested in engaging with us although other staff were more attentive despite it obviously being their break period. I would only recommend a visit if you are a food masochist!
Julian A . 2024-07-09
MORE AT TripAdvisor
Went to the Half Moon on Monday 1st July, with friends, the place was not overly busy being a Monday. However after ordering our meals we waited around one hour , when they finally turned up , items were missing , green beans , eggs etc, the chap behind the bar was very accommodating, however couldn’t resolve the issues. The food was just ok , nothing brilliant , desserts were ok but only one small piece of meringue on Elton mess, Overall very disappointing experience, I wonder how they cope at peak times.
Nigel1108 . 2024-07-04
MORE AT TripAdvisor
Unfortunately both my starter and main were very bland and overdone
liam rickard . 2024-07-01
MORE AT Google
Had a very fine Sunday Lunch at the Half Moon today. It was really busy and despite this the waiting staff were attentive and lovely. We had a carvery lunch. I went for the beef, which was pink in the middle, just how I like it. The roast potatoes and Yorkshire pud were really sublime. Best of all though was the pudding. We both had the passion fruit and lime crunch tart with mango ice-cream. This was exceptionally light and zesty!! I will make it a regular thing. Couldn't beat it.
Emma V . 2024-06-30
MORE AT TripAdvisor
Only stopped for a coffee here, but the ambience was great and the staff very welcoming. The pub itself looked amazing.
Karl Harry . 2024-06-19
MORE AT Google
The service was good, the 2 young waiting staff were very attentive. The food was basic and tepid. Limited vegetarian options. The dessert were uninteresting and on arrival small and unimpressive, definitely not value for money.
Janet Odell . 2024-06-19
MORE AT Google
Absolutely shocking. Unbelievably poor service. We were the only people in the place and it took 20 minutes for our plates to be cleared after we had finished eating and only then because I was waving my arms to get the staffs attention. Would rather go hungry than return here.
Danny Avery . 2024-06-16
MORE AT Google
The half moon hosted the wake for our family member's funeral and they did a really brilliant job. They had set out a large area for the pub for us and had all of the food ready for our arrival. The food was delicious and catered to everyone perfectly. We also attended in the evening for a meal with 10 people and again the food was really great and the two young female waitresses were brilliant.
brigitte Wagner . 2024-06-11
MORE AT Google
Stopped for lunch, will definitely not be going back. There were not many eating, waiter was ok, polite and didn’t wait long to get served however the food wasn’t, my husband ordered the fish and chips with mushy peas and I had the king prawn linguine. The fact that there was so much pea shoots on top of the linguine you couldn’t see the pasta and it was old and wilted really didn’t bode well. It was just warm and had 4 flavour less prawns for £16.25, then the fish, chips and mushy peas was inedible they had been cooked in old oil for far to long and as for the peas or should I say pea, the container they served it in was like a MacDonalds sauce pot oh what they called tomato sauce was pale red jelly tasting of vinegar all this for £15.95. After complaining to the waiter that the fish and chip’s really was inedible they did take it off the bill, but all in all a place we will definitely not be returning to.
judith h . 2024-06-08
MORE AT TripAdvisor
Book for 5pm on Saturday, for 3 adults and 3 kids. Took 45mins or more for food to come out, even when it did no cutlery or sauces which after waiting for longer we just found ourselves. Food was average at best, the Halloumi, Grapefruit and Walnut salad was absent grapefruit. Even after chasing food staff were absent. No apology for delay in food. Kid meals supposed to come with ice cream which we didn’t receive - after finally eating 1hr and 10 mins with 3 small children and only just receiving mains, we needed to leave anyway. The pub advertises itself as family friendly but our experience was far from it. I live locally and had taken visiting friends as though would make a pre - bath time easier than cooking etc. a total disaster and would never return, especially as food very expensive for what it is. Many better alternatives locally. We did have however receive the bill from a waiter who was very sweet with the kids, he was stand out. Other than this service appalling.
Harysk Harysk . 2024-06-02
MORE AT Google
Only stopped for coffee. Clearly a family pub but enjoyed it
Phil “Philed” . 2024-05-30
MORE AT Google
Food was good but portions were small for the the price which I suppose should expect nowadays. New dessert menu with 4 choices? Eton mess tasted OK but was not a mess. I saw the burgers coming out thought I should have had that. Service however very speedy and attentive.
Sue Barton . 2024-05-26
MORE AT Google
Visited on our way to Doerset. Husband had fish and chips, batter was burnt and really crunchy, chips were dark like cooked in old oil. My ploughmans arrived minus the apple and pickles. Waitress forgot side order of chips. No discount offered for poor quality of food. Atmosphere was dead. Could be a lovely establishment
SJN Lewis . 2024-05-25
MORE AT Google
Seemed to run out of lots of the menu choices and definitely not enough staff. My plate was pretty cool when it arrived at my table too.
Andy Marks . 2024-05-15
MORE AT Google
I was on myb at back from Durdle Door when I visited the restaurant with my family and relatives who were visiting from India. Our relatives had good exposure to English restaurant and we all liked the ambience. The quality of the food is also great. We ordered vegan/ vegetarian food and there were definitely few options available. Staff was extremly polite. There is ample parking place. Even inside the area is large to accommodate many guests at a time My only complains are 1)It took too long to serve food, 2)the quantity of food served on the plates is definitely small especially when you charge £14- £15 per dish. Even London has many more places equivalent to this restaurant providing similar ambience and quality food but with certainty with larger portions for the similar amount one pays 3)cleanliness was not up to the mark especially in the toilets, it had leaky plumbing system so stinking of urine. Hope the owners take care of my comments as positive criticism and look a them as area of improvements 4) the child food we ordered included juice and ice cream and we had to remind the staff to serve it 5) I tried ordering more food as I found portions smaller but I was told the kitchen was closed. On enquiring with the manager we were told we should have been served as we were sittted before 06 pm However I am sure the staff will look at the reviewes seriously and my next visit will be more pleasant. I do want to go there again
Mrunal Shaha . 2024-05-07
MORE AT Google
Really lovely pub, the food was amazing and the staff really friendly. The beer garden is a bonus!
Alexandra Salmond . 2024-05-07
MORE AT Google
Very tasty lunch with fresh vegetables. Seemed understaffed but that could be down to it being a bank holiday. Our server earned bonus points by saying hello to our dog first.
Richard Gosler . 2024-05-06
MORE AT Google
Went for dinner with 3 children and 3 adults. Children's was disgusting. Burgers were burnt and my grandchildren struggled to eat it. One grandson had tomato pasta from kiddies menu, was spaghetti with tinned tomato mixed in, he is a good eater but couldn't eat it. I and my daughter both ordered burgers which were charcoal and inedible. My sister ordered belly pork with mash and the mash was packet potato with lumps of dry bits in it. Will defo not be returning. We live in Shaftesbury so very very disappointing. A year ago this place was an amazing place to eat but now........ No thanks
Anita . 2024-05-05
MORE AT Google
Eleven pounds and 30p for 2 pints... bloody rip off... for any 1 get price for drinks 1st..
Martin Heys . 2024-05-01
MORE AT Google
Absolutely excellent. After a terrible experience in a pub down the road, we decamped to The Half Moon. We were warmly welcomed, made to do feel so comfortable, accommodated and really special. The food was excellent, our requirements accommodated and we were ever so grateful. Faultless.
Hanna Thorpe . 2024-04-27
MORE AT Google
Good food and service and reasonable prices.
Corinne Wolmarans . 2024-04-11
MORE AT Google
We are in the process of moving to Shaftesbury, so thought we would check out what would be our new local After reading some recent reviews, we had our concerns. The 1 star reviews couldn't be further from the truth. The staff were lovely (having a laugh with our 3 year old daughter), food was great (and reasonably priced), arrived quickly and the guiness was great Most of us had the carvery and it was spot on. Looking forward to visiting again soon
dominic yeandle . 2024-03-25
MORE AT Google
We went on the recommendation of a friend and, to be honest, the food was quite disappointing. The mussels as a starter were brutal, but both the burger and the chicken were quite dry. Good pub to have a beer.
Fernanda Suarez-Barcena Florez . 2024-03-19
MORE AT Google
Waited 1 3/4 hours for food to come out was not worth the wait saw 3 lots of food go back to kitchen. Whilst waiting for ours. Not enough serving staff. Took disabled grandson definitely not going back.
PAUL SMITH . 2024-03-16
MORE AT Google
By far the worst food I've ever eaten in a pub. Had the fish and chips, totally awful. Tartar sauce was cheap mayonnaise with whole tasteless capers in it.
Martin Massey . 2024-03-11
MORE AT Google
Visiting family nearby and this was the local pub.Went there for lunch.Plenty of parking space.Didnt book but there were plenty of seats.Had a nice varied lunch,I had a Burger,and one of my party had a steak.Food was good although we had to wait a while for service and the Bill.Still we were not in a hurry.Only one moan.I wish they would use plates instead of slate things.If you leave anything it leaves a mess.
SpudC_12 . 2024-02-29
MORE AT TripAdvisor
Service bit slow,onion rings to big to much batter
Ron Danville . 2024-02-28
MORE AT Google
The food was good ,the service was very poor , the tolilet was disgusting.
Darren Cattle . 2024-02-22
MORE AT Google
My boyfriend and I came here months ago when it was taken over by new management and was thoroughly disappointed by the service of who we assume is the manager himself. I asked him a question about a dietary requirement, he said he would go and check with the chef, we were sat right next to the kitchen so saw him go in, only to see him come back out, walk past us and then never saw him again! So had to ask a waitress who was a lot more helpful! That being said we decided to wait a long time to go back incase it was just because he was new to it all and forgetful.. So today we turn up, wait to be seated and although we can clearly see multiple clean and set tables, the same man very grumpily takes us to a dirty table with absolutely filthy menus that I didn’t want to touch and told us he will set the table in a minute (he never did, not even after he bought us our food). I ordered the moving mountains burger and after what seemed like hours I received a flavourless, mushy lentil burger with cold chips and the worst coleslaw I’ve ever had. I overheard a waitress telling the man about half an hour before I received my meal that they had ran out of vegan burgers.. Nobody came to check with me that I was ok with the replacement, and I really wish they had as I cannot stand those types of burgers and would rather have not eaten at all. Nobody came to ask us if everything was ok, and for the first time in my 32 years of life having never ever had the courage to complain about food, I was so disappointed with the whole experience that I had mustered up the courage to say something, but like I said nobody came to check on us and whenever anyone walked by it was like they purposely looked the other way! During our meal we heard 3 other people complain about their food and ask for replacements, and they had to go and find someone to complain to as nobody was checking on them either! We won’t be back as we’ve wasted enough money on this place already!
Natasha Hampson . 2024-02-17
MORE AT Google
Really delicious food, friendly and welcoming staff- really nice tradition pub
Serena Chabas . 2024-02-16
MORE AT Google
Lovely pub have stopped in a few times , just love the pink phone box
Sandy . 2024-02-12
MORE AT Google
I don’t like leaving a bad review but this place is awful, just awful. The worst experience that I have had in a pub round Shaftesbury in the last twenty years. Food dreadful and very slow to appear. Service of the 'look in the opposite direction quickly if you think the customer wants something' variety. The website suggests that the place is under new management. Sorry guys, but you have a serious problem.
GeoffB995 . 2024-02-09
MORE AT TripAdvisor
A handy spot to meet up with family, as we've done many times. Something has gone very wrong since our last visit. We wanted a quick bite to eat, so only ordered starters. They took an hour to arrive! Not impressed guys. On the plus side, the staff were great (but given too much to do). Hope things get sorted out soon...
Saturday_Club . 2024-02-08
MORE AT TripAdvisor
Waited 45 mins for a beef burger and chicken burger on a Thursday lunchtime. Service really appalling. Burger was a standard frozen burger and tasteless, chicken burger was fried until it was black and tasted horrible. Bun was days old stale, and crumbled the second you picked it up. Very disappointing.
David Knight . 2024-02-02
MORE AT Google
Dreadful and I won't be going back. Two of us went for lunch on Friday 19th Jan and arrived when only one other table was occupied. The garlic bread took about 15 minutes to arrive. We then waited another 35 minutes for our main courses before asking the manager if our order had been forgotten. He just asked the waitress who was run off her feet trying to take orders, serve good and make drinks at the bar. She brought the food immediately so it had obviously been waiting in the kitchen. The fish and chips arrived (yuk), the peas were cold, the chips greasy and the fish was obviously frozen and uncooked in the middle. Everything was tasteless too, in fact it was so bad that we sent it back. We declined the offer to make it again and asked for the bill. They had removed the fish and chips so we paid for our garlic bread and drinks, handed the waitress a nice tip and left.
CathyR763 . 2024-02-01
MORE AT TripAdvisor
Excellent service today, tasty food, Great service for our table of eight. Fairly priced. Thankyou so much. Lorraine and Kevin
Lorraine N . 2024-01-31
MORE AT TripAdvisor
This place is great for a casual night out we where there for a casual meal thoroughly enjoyed it great service great food can't recommend it enough
tony s . 2024-01-30
MORE AT TripAdvisor
Fantastic atmosphere, lovely food bar staff amazing cheesecake even better whoop whoop!!!!! Love you all Great music
Curious04881889809 . 2024-01-27
MORE AT TripAdvisor
This is a lovely country style pub with beams & an open fire. We booked for 5pm & had really delicious main meals served promptly. Sadly we were then kept waiting for half an hour to order desserts, after catching a waitress as she walked by. It spoiled our visit really, as we had 2 small kids with us who were getting tired! Paying the bill also proved to take ages & again required asking for attention. So- superb food, would recommend. Perhaps staff shortages caused poor service but it was a real shame. We will be going again though, as they advertise a Sunday carvery which would be good to try!
marg B . 2024-01-20
MORE AT TripAdvisor
Ok for a pint on way home from work
James edmed . 2024-01-19
MORE AT Google
Just visiting Shaftesbury and were lucky enough to find this fabulous old fashioned excellent pub. Fabulous food and service at great prices. Great selection for vegetarian too. Second night eating here and will be back tomorrow night too.
Sarah Mash . 2024-01-15
MORE AT Google
Great food and very friendly staff. Made us feel very welcome. We will definitely be going back whist down this way.
John Mash . 2024-01-14
MORE AT Google
Long waits for food, we were there a total of 4 hours for 3 courses. Staff were friendly but not very attentive, they didn't ask whether we liked our food. Empty glasses were never removed from the table during the 4hrs . - Mini bread loafs that came with starters were either soggy or frozen. - Camembert was delicious and good portion size. - Soup was a miniscule portion - Mussels was yummy with a tasy white wine sauce - Roast dinner carvery good, meat and veg very well cooked. - Rump steak cooked to how liked, very good chips (chunky, fluffy inside and crispy outside). Onion rings too much batter and only slither of onion for my taste. - Pork belly and all trimmings were all very well cooked and flaversome, disappointing portion size and not value for money at almost £18. ‐ Strawberry cheesecake is actually a raspberry cheesecake, but it's very nice if you like raspberry. - ice cream good - Chocolate brownie had no taste and really quite dry. I think Sunday customers should only visit for carvery if they want speedy service and all happy faces around their table.
Barry Hemmings (Bazza) . 2024-01-07
MORE AT Google
Me and my fiancée had one drink at this pub and are appalled by the experience we had. We do not mind employees having a drink at their work place whilst off shift but the head chef was clearly intoxicated (basically shouting to the person standing next to him, their trousers falling down and generally being rowdy) when it was just past 8pm. The head chef was fondling himself at the bar and bullying his coworkers. He was also making racist, homophobic and sexist jokes with other coworkers at the bar. Definitely inappropriate while there were still families enjoying their meal. Won’t be coming back.
Alice M . 2024-01-05
MORE AT Google
Food was amazing. Great service. Responsible prices.
Dominykas Leksas . 2023-12-30
MORE AT Google
Lovely last minute Christmas dinner for family. Very well presented. Brilliant food. Nice to see the head chef come out and serve our food. Great atmosphere. Highly recommended.
Barry Legg . 2023-12-24
MORE AT Google
The Half Moon, Shaftesbury . Thank you Rod for finding a table for my son , my brother and myself on a very busy afternoon . Much appreciated . I had sausage and mash , with peas and gravy , all I can say is wow !!!! Lovely meal and so nice and hot , brilliant , my son had the farmhouse burger , he has a good appertite and he could not quite finish his meal , also a couple of drinks rounded off a great afternoon . Thanks to yourself and staff , obviously a great thank you to the chef . Once again many many thanks .
richardbH6680KL . 2023-12-20
MORE AT TripAdvisor
First time for a carvery here today although we have been for evening dinner before. It was the best carvery we have had! Everything is cooked fresh on site and every element was beautifully flavoured. The meat was a real joint of outstanding quality and cooked to perfection. You can refill your plate as often as you like! I highly recommend this friendly, cosy pub and its fabulous food! Booking recommended as it’s extremely popular for Sunday lunch which gives it a lovely atmosphere too! We are heading back there for Christmas Day lunch and we can’t wait!!!
Samantha S . 2023-12-17
MORE AT TripAdvisor
Took 40 mins to get orders taken then a further 40 mins to get our food. One of the burgers came out burnt and then the replacement came out with about 2 breadcrumbs on it. Nobody asked how the food was and then no one came over to ask us if we wanted the bill or deserts.
D W . 2023-12-16
MORE AT Google
Service was very poor, after our drinks the waitress didn’t return for our food order and once we did order our food it took a surprisingly long time to come considering it was quite empty, when our food came the chicken burger was burnt and it resembled a piece of charcoal(wish I took a picture of this). when I made the waiter aware he didn’t seem too phased at all, when the new burger arrived this time it had little to no breadcrumbs at all. At this point I’d given up. Don’t eat here unless you hate the person your going with
will greenwood . 2023-12-16
MORE AT Google
I just want to thank you all so much . You hosted our Shaftesbury Ambulance station Christmas party . Our Christmas dinner was just so good ! I can honestly can say it’s been the best Christmas dinner in many years food . The chef coming to the table during our meal was such a great touch . The staff were so friendly and attentive . Thank you again . We would highly recommend this lovely pub xx
janewA903MC . 2023-12-15
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West
1195 Opinions
Top food, top garden, absolutely can’t rave about this place enough! Dog friendly, great garden and menu and such a focus on real ales.
540 Opinions
Had a meal here with close family, the food was superb and the service was excellent, very friendly and welcoming , highly recommended !
1269 Opinions
We went for a Sunday lunch. It's a sharing board, apparently for people with small appetites. I went specifically because i am gluten free and the menu says on the beef and Yorkshire pudding option (gf option available). The gf option is without Yorkshire pudding! Quite disappointing. The portion sizes of the meat is miniscule. Two small slices of beef, about the size of a slice of fray bentos corned beef shape. Qtr of chicken, just a leg piece. For £22! I also had the prawn starter which was 3 prawns in a bowl of salad. My son wanted pigs in blankets which was £7 for three small sausages in bacon! We all came away hungry. The Yorkshire pudding was similar to the size you get in a packet in Tesco. The only people who could possibly rave about the food here are those unable to boil an egg. The owner/manager seems to think he is funny, he isn't. His service is an acquired taste, one of which we had no desire to acquire.
2885 Opinions
Big family meal for my son’s birthday, we all arrived in dribs and drabs and Mily was amazing with us. Food good and affordable!