The Half Moon in Wiltshire

Alyssa our waitress was very welcoming and friendly. We went for a carvery and it was absolutely amazing and delicious. There were 3 types of meat and the vegatables were lovely and sof. Would highly recommend. Will definitely be going again

Only missing one star as I didn't try the food very nice place tho be sure to check it out

When the Coke is the best thing in the meal, something really wrong!!! Came here after having seen their menu online. First red flag (and I think this is 101 Customer Service): no one there to welcome us in and take us to a table. The second one came when we are clearly done looking at menu (menu is still on the table) and no one comes to take the order for about 15 minutes. Was it busy? nope! We were the only ones waiting to be served and most tables empty. After spotting a young guy looking at the laptop at the front bar I had to go ask him whether or not I needed to order at the bar… he came to take it as if he was doing us a favour. Food came… i had the pork belly with dauphinois potatoes and veggies. Bland potatoes and cold veggies. My partner had a veggie curry with chips on the side and papadom with mango chutney. Big regret faces. The papadom seems to be old, chutney gone bad and curry and rice wasn’t good either. I actually hate giving bad reviews but (and this goes to the management) you guys need a wake up call. This is not proper service. Get staff that actually cares about what a great customer service is and what a joy when the dishes come clean. I have seen more sense of price in some McDonalds. I can confidently say we’re not coming back and sincerely wish you reconsider your business core values.

Not as I remember it, but that is not a bad thing as everything appears to be better hence the scores. A minor lack of attention in respect of service, but as the standard has become high they need to note if they say they will get something at the start of the experience don't leave it to the end to get it

The Half Moon is our local pub, we went on a quiet Monday evening, the food was amazing big shout out to the chef and the staff were all friendly and service was great! I would highly recommend and we will certainly be going back.

Stopped off at The Half Moon Restaurant. A selection menu and Sunday Carvery on our way home to Wales. We had booked and arrive right on mid-day. Warm welcome on entry. Lovely selection of meats, freshly cooked vegetables and lovely tasting gravy. A lovely Sunday Roast well worth a visit. Does get very busy later in the lunchtime worth booking not to be disappointed.

The service was appalling and the food awful. It took three goes at ordering as they didn't know what food was available. Our drinks arrived well after other later tables had been served. The food arrived after 90 minutes. The pasta and prawn bowls had three prawns and hardly any tomato sauce and only a few strands of vegetables. My hunter chicken was overcooked and the chips I think from a packet. Taking the drinks and one meal off the bill did not make up for an awful experience. Both couples had travelled over an hour to meet here. Never again.

Beautifully presented meal! Will be returning. Thankyou.

Love the Half Moon. Last had Salmon Fishcakes with poached eggs, which were perfect. Plus very dog friendly. Thank you all.

I came here from up north while visiting a friend. My friend mentioned to them that we were both autistic and they managed to get us a quiet space, so we weren't bothered by too much noise, which was super nice of them. The food was great! I can't complain at all. Thank you.

Led a motorcycle group ride from Solent area to Somerset / Dorset, with a Sunday lunch stop at the Half Moon, Shaftesbury. 11 of us for lunch and we'd booked ahead so we had tables put together ready for us. Arriving about 1pm, the place was busy. We were fortunate to be served by a lovely young lady, Alyssa. Excellent customer service. She was charming - with an Essex-meets-Somerset type of accent - and confident; and nothing seemed to phase her, not even the items that weren't available on the menu or the pace of the kitchen. Clearly best to go for the carvery, but not everyone who has an evening meal planned wants that at lunchtime.

Had the large mixed grill fantastic steak all other items a little over cooked. Staff were inviting would go again.

Sadly not a pleasant experience. An enormous choice on the menu and I suspect most of it pre-prepared frozen then thawed and microwaved to order. Fish cakes very overcooked (crunchy) and chicken wings were enormous so asked for them to be separated. When they came back they looked as though they had been beaten to death with a hammer. In fairness the boss did take them off the bill. Was concerned the beer was off so was offered another but that too had a very weird taste so assumed it was just me. My suggestion for what it’s worth would be to scrap the enormous menu and focus on a few home cooked favourites

Had to wait ages for our order to be taken. Think we'd been forgotten by the guy who seated us. Even couldn't remember he had done so and queried us. Some Customer Service training might be a good idea! Nobody appeared to be manging the restaurant so staff cleaning/clearing tables at times when customers were waiting. Food was good and service reasonably quick once our order taken. Disappointing as we've eaten here a few years ago without any problems.

A lovely pub with great range of very generous food. Would highly recommend.

We booked for a party of 16 for a birthday party, about 3 or 4 weeks in advanced. Sent in our preorders as requested. When arrived about 15 mins before our booking, the tables weren't set up. They seemed almost surprised we were there, so had to wait. They were out of food that was preordered in advance, and when the food did arrive it was over done and dry. One party member had ham, egg and chips and you could carve the chips with the egg. Such a shame to see it so run down. As a previous waitress there back in the day, it was always busy with wonderful compliments. Won't be going back unfortunately.

We booked for a party of 16 for a birthday party, about 3 or 4 weeks in advanced. Sent in our preorders as requested. When arrived about 15 mins before our booking, the tables weren't set up. They seemed almost surprised we were there, so had to wait. They were out of food that was preordered in advance, and when the food did arrive it was over done and dry. One party member had ham, egg and chips and you could carve the chips with the egg. Such a shame to see it so run down. As a previous waitress there back in the day, it was always busy with wonderful compliments. Won't be going back unfortunately.

5 adults on a Thursday night, very quiet so no long queues, food was excellent, I had the chilli burger and it was awesome, plenty of chips to go with it. I thought it was a bit pricey but that's the going rate, waitress was very cheerful, lovely young lady.. I have read the negative comments on here and have to say, all I can say is all our group have nothing but praise for the food and service

First time I’ve been here for food. They seemed to have run out of a lot of things - some issue with a delivery, as I understand, but it was unfortunately limiting the GF options significantly… That said, staff were lovely and did everything they could to find me something suitable to eat. Had a beef madras curry which was good with some extra yoghurt. 😌 Atmosphere improved later, I enjoyed the music between 9 and 10 especially. Plenty of old chestnuts there .. 😉 I heard there’s a good quiz every Tuesday night so I hope to get there one day!

The food was bland, had the jerk chicken which didn't have any spice on it and was literally just a roasted chicken, corn on the cob tasted sour and I presume was gone off, on the other note portions were fine and came out quick. Staff were informal and slow, took over an hour to clear our plates and glasses. The place seamed understaffed, even though it was a Saturday night and the place was empty with us being only amongst a handful of other tables. Even though the restaurant has a wonderful decor and charm about it, I can't see it being open at least without change in management by Christmas.

Booked for a carvery, on way back from journey, arrived and was barely anyone inside, sat and ordered drinks, we were not made aware that there was no carvery (only reason we booked) ordered food from menu, 15- 20 minutes later they came back and made aware there was no burgers and didn't even apologise, food arrived and safe to say the only nice bit was the chips, hunters chicken was burnt and dry, no atmosphere, food not worth the money

Awful, I tried the falafel. I ate about half the meal and it was not an enjoyable experience. No member of staff asked if the food was okay, and it took a couple of attempts to get the bill. Not recommended.

When we actually found the food they had in stock from the large menu. It was pretty average. The girl serving was great the manager there didn’t seem to give a toss. A few people in there gave up waiting and left.

We have been a few times before and it’s been good but this time we were very shocked and disappointed. We were told that the carvery stopped at 3pm so we were given menus but when we ordered our food the waitress told us that what we wanted was not available, this happened on several occasions. The waitress was very apologetic but no apology from the manager who walked past us twice with no acknowledgment! We paid for our drinks and left.

Good food, welcoming staff & dog friendly too. Enjoyed our visit.

What an outstanding pub.. amazing food quality.. great atmosphere.. fantastic service. Went for my mums birthday meal, best time out in a long time

Had the carvery yesterday. Absolutely superb as ever. Tender meat, hot plates, veg and gravy. Have booked for the Christmas Day lunch for all the family.

We came here for a meal as a group of 10 the food was lovely and the staff were too

Me ans the family have returned many of times, each time they have been very friends to us, very attentive, the food has always been very good!

After reading several reviews. We thought we'd stop here as our first choice was closed unexpectedly. We wished we didn't. The food was unappealing but edible to a point. It looked like it had been slapped together. We were asked if we wanted extra sauces. We replied yes and still they didn't appear. We even asked twice to different servers. We had ordered a child's meal which came with a drink and a scoop of ice cream. We had to ask several times just to receive the drink and pudding. We would be abit more understanding if the place was busy. But it wasn't. The pub itself looked nice and had a nice sized play area. I don't know if we just arrived on a bad day. But I can definitely say we won't be recommending this pub.

Long wait for food, food was good but we didn't get everything that should have been on the meal.

Food not great when asked for manager did not appear very disappointed.

It's a nice place for families. I've eaten here a few times and it's always been exactly what should expect from a welcoming pub. Has a small play area and large garden.

Disappointed in their fish. More batter than fish. Will try something else next time.

Really disappointed! We have heard so many great reviews about this place but we were seriously let down. Visited Sunday 25th August as a treat. Quickly sat at the table which was great but all down hill from there. We waited 15 mins before WE asked for drinks (it is apparently table service). Drinks arrived shortly after ordered. Food! Big let down. Not hot, over cooked chicken and crisps cooked to an inch of their life. Chicken wings tasted of fish and pretty much not ate. Nobody asked if we needed anything condiment wise! We asked and they never arrived. We left half the food but staff didn’t check back during eating and to be frank the younger waiter and waitress were not interested at all! They where more interested in who was going to get a vape next! After we ate we waited and waited but no staff arrived to clear plates, check back or ask if we wanted pudding! Ended up paying at bar and skipped puddings. Toilets! The gents were filthy with urine all over floor! We skipped using these and visited the garage up the road. Such a shame as we travelled just to eat here today and the only person who seemed to enjoy their job was the barman! We could understand if it was busy but it wasn’t. Really poor and we will not be returning.

Ordered ‘Hunters Chicken’ but it was the worst I’ve ever eaten. Half a plate of chips, a small chicken breast with a slab of bacon and over grilled cheese and a very small amount of coleslaw. Not worth the penny. £15!!!! Service didn’t come back and check if everything was ok.

Really don't recommend. Unless you like burgers, very limited gf selection. I ordered the lime & pepper chicken with corn on the cob. The topping was soggy not crispy and the corn on the cob was boiled baby corn - yeuch! No reduction to bill offered through server agreed that it wasn't a great substitution.

food was awful, greasy and burnt. young waitress was lovely and polite, but extremely long wait, was thinking about leaving and going to another place. very poor service management and was not discounted for the poor quality of food. atmosphere also dead, feel like the management really holding back the potential of this place

We pitched up with my list of allergies (it’s a long list!) and the chef went above and beyond to make sure that my meal was top notch. Packed with flavour and brilliantly cooked salmon. The other dish was homemade pie which was also fabulous. A fab find. And the dogs were very welcome too!

We called in on our way home from a day out. Not pre booked but were immediately shown to a table by a polite chap who was multitasking manning the bar. They were obviously very busy but coping, despite some awkward non understanding customers that we witnessed. The food was delicious & our young waitress was exemplary & polite, despite having just started in the job. Excellent food & prices.

The main meal was good, service was slow.

Nice pub but the food was a little more expensive that I would like.

Food was lovely but a rude waiter paddy

Nice and friendly staff, good place to sit with friends and drink. Found the food to be lacking, we had the fish and chips but the fish did not taste all that fresh, was a little disappointing.

Went early Sunday evening with family. The pub was almost empty when we arrived and a waiter came after a few minutes to see what drinks we wanted. Three of us decided on carvery after being told it was available , one ordered a mixed grill and two girls ordered loaded fries with pulled pork. We waited a good 20 minutes and then went to get our carvery....oh my goodness what a disappointment! There was a tiny bit of beef left and some dried up turkey, the roast potatoes were rock hard and half the veg was missing. No apology or offer to get more veg so we put some of the poor offering on our plates and went back to eat. I can honestly say this was the worst carvery I have had and really something should be done about it. At no point did anyone ask if the food was ok so no opportunity to complain. The girls fries were not good and both complained they were so peppery they were unable to finish them and they both like peppery food so it must have been extreme. The mixed grill was"ok" but given the price it was poor. We won't be back which is a shame as its a local pub. Suggest the brewery take a good look at the food being served up. If you run out of half the carvery you shouldn't carry on serving it at full price if at all!

First visit and will not be the last ! Superb food with excellent service!! Well done to everyone!!

Called in on the way back to Bristol. A lovely pub with an excellent menu. Our food was very good. Very efficient and friendly staff. I would highly recommended calling in if you are in the area.

I ordered a Caesar salad, I asked for no anchovies. Waited an hour for our food. My salad had anchovies in it. I returned it. The waitress came out saying they had “re made” my salad. It had an anchovy in it! They hadn’t re made it at all, the kitchen staff had just picked out some of the anchovies. I will never eat here again because if I had an allergy I wouldn’t trust that this establishment would actually respect that! Also the kids burger had burger sauce in it, pea water all over the plate which meant my daughter’s chips were wet and she didn’t eat them! It’s got to be pretty bad when a child doesn’t eat chips!

Very very disappointing! We have visited this pub for food over a number of year’s and sadly would not be returning or recommending. Booked a table for 5 adults, all went for the carvery, only veg on offer were roast potatoes, two very small pieces of carrot, a teaspoon of leeks, no swede or red cabbage and two small pieces of crackling! My husband, and two of our friends had to wait for approximately 35 minutes to be informed there was veg but no swede or Yorkshire puddings. The service was appalling, wondering if the staff avoided our table because three of us complained. I rarely complain as I used to work in the restaurant business and know how hard it can be. The manager said he would sort the bill out because of the poor service but sadly this wasn’t followed through.

Lovely hog roast this afternoon, thoroughly enjoyed, will certainly be back

Some of the food was missing from my order, my chips were lukewarm. As a first visit here I was not impressed and we will not return

Carvery was one of the best we’ve had! The meat was so tender. Staff were lovely as we rang up 10 minutes before they were due to stop serving and kept the carvery open for us. Lovely pub, great banter!

Lovely place, very friendly staff, relaxed welcoming atmosphere and the roast dinner was perfectly done, very tasty and well worth the money! Will definitely be coming back here again.

Visited this venue twice this weekend, both times food has been delicious, service great with a really lovely atmosphere Highly recommend this place

Recently visited three times over the period of my holiday. Food on all times good to very good. First visit very good and attentive. Second visit in the evening, again good. Unfortunately the last visit could not be the opposite, food very good, service lacking and surprisingly below average. Manager said be with you in a minute, waited and eventually had to go and order ourselves. Ordered our puddings, no spoons and no sign of them being produced. So had to find some from another table. Overall a good pub, shame some staff let the side down by being on their mobiles - poor

Stopped for lunch had caesar salad with was not too bad the beer shandy was nice and refreshing on a hot day.

Standard menu but we'll prepared. Ham egg and chips..amazing. thick slices of ham. Good portion sizes. Waitress was really good. Well done guys.

We have eaten here whilst owned by previous owner so were concerned by negative feedback over the last year. However, we had a lovely meal, I had ham,egg and chips with piccalilli and my wife had chicken tikka masala. Both meals arrived quickly, hot and delicious. The service was great as was the beer. Hopefully with a new chef in place this pub will now delight all future customers. We wish them good luck

We have eaten here whilst owned by previous owner so were concerned by negative feedback over the last year. However, we had a lovely meal, I had ham,egg and chips with piccalilli and my wife had chicken tikka masala. Both meals arrived quickly, hot and delicious. The service was great as was the beer. Hopefully with a new chef in place this pub will now delight all future customers. We wish them good luck

Even though it was quite empty we waited at the door to be seated, waited at our table for server, waited to order beer, waited to order food, waited for water, waited for food, found out they didn't have what we ordered, waited for menu, waited to order, waited for different food ... Then waited for cheque... Food was OK, but will find another eatery for next meal.

The food was outstanding the waitress was very cheerful even though she was under pressure not once did she not lose her smile met the chef again always a smile this is my go to place for good food and nice people nice one.

Absolutely appalling service - after a one hour wait our food was overcooked and inedible. The "pulled pork" consisted of 2 large pieces of gristle. On complaining our main course was free - considering it was inedible hardly surprising! The main waiter (manager?) was dressed in a filthy shirt and seemed totally disinterested in engaging with us although other staff were more attentive despite it obviously being their break period. I would only recommend a visit if you are a food masochist!

Went to the Half Moon on Monday 1st July, with friends, the place was not overly busy being a Monday. However after ordering our meals we waited around one hour , when they finally turned up , items were missing , green beans , eggs etc, the chap behind the bar was very accommodating, however couldn’t resolve the issues. The food was just ok , nothing brilliant , desserts were ok but only one small piece of meringue on Elton mess, Overall very disappointing experience, I wonder how they cope at peak times.

Unfortunately both my starter and main were very bland and overdone

Had a very fine Sunday Lunch at the Half Moon today. It was really busy and despite this the waiting staff were attentive and lovely. We had a carvery lunch. I went for the beef, which was pink in the middle, just how I like it. The roast potatoes and Yorkshire pud were really sublime. Best of all though was the pudding. We both had the passion fruit and lime crunch tart with mango ice-cream. This was exceptionally light and zesty!! I will make it a regular thing. Couldn't beat it.

The service was good, the 2 young waiting staff were very attentive. The food was basic and tepid. Limited vegetarian options. The dessert were uninteresting and on arrival small and unimpressive, definitely not value for money.

Only stopped for a coffee here, but the ambience was great and the staff very welcoming. The pub itself looked amazing.

Absolutely shocking. Unbelievably poor service. We were the only people in the place and it took 20 minutes for our plates to be cleared after we had finished eating and only then because I was waving my arms to get the staffs attention. Would rather go hungry than return here.

The half moon hosted the wake for our family member's funeral and they did a really brilliant job. They had set out a large area for the pub for us and had all of the food ready for our arrival. The food was delicious and catered to everyone perfectly. We also attended in the evening for a meal with 10 people and again the food was really great and the two young female waitresses were brilliant.

Stopped for lunch, will definitely not be going back. There were not many eating, waiter was ok, polite and didn’t wait long to get served however the food wasn’t, my husband ordered the fish and chips with mushy peas and I had the king prawn linguine. The fact that there was so much pea shoots on top of the linguine you couldn’t see the pasta and it was old and wilted really didn’t bode well. It was just warm and had 4 flavour less prawns for £16.25, then the fish, chips and mushy peas was inedible they had been cooked in old oil for far to long and as for the peas or should I say pea, the container they served it in was like a MacDonalds sauce pot oh what they called tomato sauce was pale red jelly tasting of vinegar all this for £15.95. After complaining to the waiter that the fish and chip’s really was inedible they did take it off the bill, but all in all a place we will definitely not be returning to.

Book for 5pm on Saturday, for 3 adults and 3 kids. Took 45mins or more for food to come out, even when it did no cutlery or sauces which after waiting for longer we just found ourselves. Food was average at best, the Halloumi, Grapefruit and Walnut salad was absent grapefruit. Even after chasing food staff were absent. No apology for delay in food. Kid meals supposed to come with ice cream which we didn’t receive - after finally eating 1hr and 10 mins with 3 small children and only just receiving mains, we needed to leave anyway. The pub advertises itself as family friendly but our experience was far from it. I live locally and had taken visiting friends as though would make a pre - bath time easier than cooking etc. a total disaster and would never return, especially as food very expensive for what it is. Many better alternatives locally. We did have however receive the bill from a waiter who was very sweet with the kids, he was stand out. Other than this service appalling.

Only stopped for coffee. Clearly a family pub but enjoyed it

Food was good but portions were small for the the price which I suppose should expect nowadays. New dessert menu with 4 choices? Eton mess tasted OK but was not a mess. I saw the burgers coming out thought I should have had that. Service however very speedy and attentive.

Visited on our way to Doerset. Husband had fish and chips, batter was burnt and really crunchy, chips were dark like cooked in old oil. My ploughmans arrived minus the apple and pickles. Waitress forgot side order of chips. No discount offered for poor quality of food. Atmosphere was dead. Could be a lovely establishment

Seemed to run out of lots of the menu choices and definitely not enough staff. My plate was pretty cool when it arrived at my table too.

I was on myb at back from Durdle Door when I visited the restaurant with my family and relatives who were visiting from India. Our relatives had good exposure to English restaurant and we all liked the ambience. The quality of the food is also great. We ordered vegan/ vegetarian food and there were definitely few options available. Staff was extremly polite. There is ample parking place. Even inside the area is large to accommodate many guests at a time My only complains are 1)It took too long to serve food, 2)the quantity of food served on the plates is definitely small especially when you charge £14- £15 per dish. Even London has many more places equivalent to this restaurant providing similar ambience and quality food but with certainty with larger portions for the similar amount one pays 3)cleanliness was not up to the mark especially in the toilets, it had leaky plumbing system so stinking of urine. Hope the owners take care of my comments as positive criticism and look a them as area of improvements 4) the child food we ordered included juice and ice cream and we had to remind the staff to serve it 5) I tried ordering more food as I found portions smaller but I was told the kitchen was closed. On enquiring with the manager we were told we should have been served as we were sittted before 06 pm However I am sure the staff will look at the reviewes seriously and my next visit will be more pleasant. I do want to go there again

Really lovely pub, the food was amazing and the staff really friendly. The beer garden is a bonus!

Very tasty lunch with fresh vegetables. Seemed understaffed but that could be down to it being a bank holiday. Our server earned bonus points by saying hello to our dog first.

Went for dinner with 3 children and 3 adults. Children's was disgusting. Burgers were burnt and my grandchildren struggled to eat it. One grandson had tomato pasta from kiddies menu, was spaghetti with tinned tomato mixed in, he is a good eater but couldn't eat it. I and my daughter both ordered burgers which were charcoal and inedible. My sister ordered belly pork with mash and the mash was packet potato with lumps of dry bits in it. Will defo not be returning. We live in Shaftesbury so very very disappointing. A year ago this place was an amazing place to eat but now........ No thanks

Eleven pounds and 30p for 2 pints... bloody rip off... for any 1 get price for drinks 1st..

Absolutely excellent. After a terrible experience in a pub down the road, we decamped to The Half Moon. We were warmly welcomed, made to do feel so comfortable, accommodated and really special. The food was excellent, our requirements accommodated and we were ever so grateful. Faultless.

Good food and service and reasonable prices.

We are in the process of moving to Shaftesbury, so thought we would check out what would be our new local After reading some recent reviews, we had our concerns. The 1 star reviews couldn't be further from the truth. The staff were lovely (having a laugh with our 3 year old daughter), food was great (and reasonably priced), arrived quickly and the guiness was great Most of us had the carvery and it was spot on. Looking forward to visiting again soon

We went on the recommendation of a friend and, to be honest, the food was quite disappointing. The mussels as a starter were brutal, but both the burger and the chicken were quite dry. Good pub to have a beer.

Waited 1 3/4 hours for food to come out was not worth the wait saw 3 lots of food go back to kitchen. Whilst waiting for ours. Not enough serving staff. Took disabled grandson definitely not going back.

By far the worst food I've ever eaten in a pub. Had the fish and chips, totally awful. Tartar sauce was cheap mayonnaise with whole tasteless capers in it.

Visiting family nearby and this was the local pub.Went there for lunch.Plenty of parking space.Didnt book but there were plenty of seats.Had a nice varied lunch,I had a Burger,and one of my party had a steak.Food was good although we had to wait a while for service and the Bill.Still we were not in a hurry.Only one moan.I wish they would use plates instead of slate things.If you leave anything it leaves a mess.

Service bit slow,onion rings to big to much batter

The food was good ,the service was very poor , the tolilet was disgusting.

My boyfriend and I came here months ago when it was taken over by new management and was thoroughly disappointed by the service of who we assume is the manager himself. I asked him a question about a dietary requirement, he said he would go and check with the chef, we were sat right next to the kitchen so saw him go in, only to see him come back out, walk past us and then never saw him again! So had to ask a waitress who was a lot more helpful! That being said we decided to wait a long time to go back incase it was just because he was new to it all and forgetful.. So today we turn up, wait to be seated and although we can clearly see multiple clean and set tables, the same man very grumpily takes us to a dirty table with absolutely filthy menus that I didn’t want to touch and told us he will set the table in a minute (he never did, not even after he bought us our food). I ordered the moving mountains burger and after what seemed like hours I received a flavourless, mushy lentil burger with cold chips and the worst coleslaw I’ve ever had. I overheard a waitress telling the man about half an hour before I received my meal that they had ran out of vegan burgers.. Nobody came to check with me that I was ok with the replacement, and I really wish they had as I cannot stand those types of burgers and would rather have not eaten at all. Nobody came to ask us if everything was ok, and for the first time in my 32 years of life having never ever had the courage to complain about food, I was so disappointed with the whole experience that I had mustered up the courage to say something, but like I said nobody came to check on us and whenever anyone walked by it was like they purposely looked the other way! During our meal we heard 3 other people complain about their food and ask for replacements, and they had to go and find someone to complain to as nobody was checking on them either! We won’t be back as we’ve wasted enough money on this place already!

Really delicious food, friendly and welcoming staff- really nice tradition pub

Lovely pub have stopped in a few times , just love the pink phone box

I don’t like leaving a bad review but this place is awful, just awful. The worst experience that I have had in a pub round Shaftesbury in the last twenty years. Food dreadful and very slow to appear. Service of the 'look in the opposite direction quickly if you think the customer wants something' variety. The website suggests that the place is under new management. Sorry guys, but you have a serious problem.

A handy spot to meet up with family, as we've done many times. Something has gone very wrong since our last visit. We wanted a quick bite to eat, so only ordered starters. They took an hour to arrive! Not impressed guys. On the plus side, the staff were great (but given too much to do). Hope things get sorted out soon...

Waited 45 mins for a beef burger and chicken burger on a Thursday lunchtime. Service really appalling. Burger was a standard frozen burger and tasteless, chicken burger was fried until it was black and tasted horrible. Bun was days old stale, and crumbled the second you picked it up. Very disappointing.

Dreadful and I won't be going back. Two of us went for lunch on Friday 19th Jan and arrived when only one other table was occupied. The garlic bread took about 15 minutes to arrive. We then waited another 35 minutes for our main courses before asking the manager if our order had been forgotten. He just asked the waitress who was run off her feet trying to take orders, serve good and make drinks at the bar. She brought the food immediately so it had obviously been waiting in the kitchen. The fish and chips arrived (yuk), the peas were cold, the chips greasy and the fish was obviously frozen and uncooked in the middle. Everything was tasteless too, in fact it was so bad that we sent it back. We declined the offer to make it again and asked for the bill. They had removed the fish and chips so we paid for our garlic bread and drinks, handed the waitress a nice tip and left.

Excellent service today, tasty food, Great service for our table of eight. Fairly priced. Thankyou so much. Lorraine and Kevin

This place is great for a casual night out we where there for a casual meal thoroughly enjoyed it great service great food can't recommend it enough

Fantastic atmosphere, lovely food bar staff amazing cheesecake even better whoop whoop!!!!! Love you all Great music

This is a lovely country style pub with beams & an open fire. We booked for 5pm & had really delicious main meals served promptly. Sadly we were then kept waiting for half an hour to order desserts, after catching a waitress as she walked by. It spoiled our visit really, as we had 2 small kids with us who were getting tired! Paying the bill also proved to take ages & again required asking for attention. So- superb food, would recommend. Perhaps staff shortages caused poor service but it was a real shame. We will be going again though, as they advertise a Sunday carvery which would be good to try!