Based on 3.064 opinions finded in 2 websites
Based on 3.064 opinions finded in 2 websites
Opinions
Breakfast under a tenner. Hot and tasty. Good coffee and friendly efficient service. I'll be back for sure.
dave shattock . 2025-03-26
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Beautiful steak! Always cooked just how I've asked! Plenty of ways to customise your steak dinner to how you want, highly recommend the BBQ burnt ends.
Charlie Teal . 2025-03-25
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I stayed for a few nights, the staff made up a single so my grand daughters could stay for a night, the food was as usual great, thank you
Martyn Cook . 2025-03-23
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We popped in here after collecting a new car- wasn’t a planned stop. It was a lovely sunny day & we had a long way to travel back to Nottingham. Upon entering the premises the staff were super friendly & acknowledged us straight away. We were offered menus & told we could sit wherever we wanted ( always a bonus.) We were immediately told what was out of stock. Before sitting down we went to the bar & ordered drinks, the bar lady again was very friendly & polite. She re read the order back to us (as we changed our mind and ordered food whilst at the bar- to save time.) The food came presented well and cooked well. Overall a good experience, there is a little patio area outside for those who prefer the out doors. The premises has ample parking as they share the parking lot with a hotel next door. Toilets were well maintained and clean. Wheelchair accessible from the front entrance.
Soraya . 2025-03-21
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Reception staff and Accommodation very good .Good sized room, very clean and comfortable beds. Food selection ,quality and portion size good. Pub is very clean just one gripe ….why have televisions in restaurant areas . People go out to get away from the news and TV . Fine in a bar area but not a restaurant.
Andy Hill . 2025-03-18
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Ordered 2 fillet stakes medium rare, with king prawns. Got it almost well done, and the 3 pieces of that "king pawns" all 3 were not bigger than my thumbnail. ( I have very shor nails :) ) 1 Tomahawk that was.....a shame, mostly bone. The service was very good, but I went there for food . Not for my taste , not good for price quality!!! 😕 no alcohol, just 3 sodas.
Naspris Liliana Nicoleta . 2025-03-15
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We have stayed at the Churchill hotel many times and eaten there almost every time. Always a good experience which why we return. Jodie served us again in the restaurant and as always is great. My wife is Gluten Free and their GF offerings are good.
Andrew Broughton . 2025-03-15
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The manager tonight gave me great service all night. We had a great time drinking in the bar and the manager Callie helped us in anyway she could. Will definitely be back!!!
Tracy Fenton . 2025-03-14
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We were part of a large party staying as part of a funeral party. Great service, cheerfstaff inspire of many in the party having different allergies
Sue Randell . 2025-03-14
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Sarah was very helpful polite and friendly
Val Butterfield . 2025-03-13
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Absolutely awful evening. Starter went back 3 times before being cooked correctly. Then main course came out as we were eating the starter. The main course which was Salmon with a salad was like rubber, so overcooked. Sent back and not offered anything else at one point until we asked if we could look at the menu. Upon this happening the manager who to me is incompetent said to another member of staff in a very sarcastic way. What are they ordering now to complain about. With that I question the manager who went bright red and walked away. Never ordered anything else and will never visit again.
Mandi Grant . 2025-03-13
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Too expensive for the portions. Sally's pushy so much better
robert steele . 2025-03-05
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Lovely sunday roast for 5 adults and 1 child. The food was tasty, hot, well portioned and reasonably priced. Service was excellent, Sarah was a fantastic waitress...friendly, efficient and nothing was too much trouble.... outstanding service. Our granddaughter loved playing in the soft play area afterwards, grandad (me) did his best to keep up!
Richard N . 2025-03-02
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Well served by the lovely Jodie, friendly and professional; a real diamond.
David Fairchild . 2025-02-28
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Great service from Hazel, food was delicious, bit of a wait but it was Sunday lunch time
Sue Nash . 2025-02-23
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I had an all day breakfast here with a zero percent old mout cider which I didn't know existed. There was plenty of parking and a wheelchair accessible entrance. The seating was comfortable but when I visited the toilets had an air lock in the system which made a huge humming noise. However, the staff were accomodating and friendly and the service was very quick. No issues with the food it was a very good quality. All in all I would go again it was very good. Looking forward to letting the kids loose on the wacky warehouse soft play. This needs to be booked in advance as it is very busy.
henry lavery . 2025-02-23
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Lovely meal and Hazel our waitress was great super efficient thanks
Steve Kell . 2025-02-23
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We had a lovely meal, and great service from Hazel. Excellent portions and quick service. We will definitely come back again!
Natalie Cooper . 2025-02-21
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Beautiful atmosphere with lots of parking and friendly staff. Foods are amazing, specially their burgers.!
STEFAN LOUIS . 2025-02-20
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Always a great atmosphere when I take my children to the wacky warehouse, it’s the only place they like to go to but also they have a good rapport with the staff member called Henry who it seems to be never such a bother wether it’s entertaining or serving us with food and drink and is always so polite and respectful so kudos to the Churchill for a lovely member of staff who is always so positive and a smile when you walk through the door
Steven Rama . 2025-02-20
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Sarah, our server, was unfailingly helpful and the food arrived promptly. The food itself was excellent and the portions were generous. The only suggestion we can make is that the toilets could do with a little bit of a refresh.
David Wicks . 2025-02-15
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Honestly, I do not know what’s happened to this place It has gone so far downhill it is actually a shame. The service is really bad. The food is really bad. This has gotten worse. The staff attitude have gotten worse I find. We have been there twice on two separate occasions we have had to have a food refunded and staff are most often blasé about allergies because if you ask him about something, they would just shove your tablet in the face and say self expanse do it but they don’t really care less then get manager to deal with your order like most places. Do you get given a tablet make your own decisions and then that’s it like I find as well like the menu options can be limited and if you say I just don’t want any of that on it while you still can run the risk of having an allergy Shock, but if you move the item that contains the allergy will not be taken away to risk as well I would’ve thought that would be something as the same having worked in restaurants previously, I have honestly given up on this place it is such a shame as it could be run as a really great pub restaurant and play barn But it just needs someone who has the time and energy to give the staff a bit of momentum like if you’re not busy sitting or everyone in one section so it’s all crowded together is not really something I would like like we asked to move into another table area. U2 where we were the table that we got given was too crowded and we were sort of met with dirty looks and we didn’t get moved and we said no everyone’s eating here tonight. It just seems like no one cares. It is honestly such a shame.
Mjayie James . 2025-02-12
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Very happy went here today for the first time will definitely go again The only thing I will say is the coleslaw wasn’t great but apart from that everything was perfect
Will Donaldson . 2025-02-10
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A great place and nice food.. The young lady in soft play was a credit to the business. Her name was Henry, very friendly and nice…
BARRY S . 2025-02-08
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Great stake and dessert, definitely worth popping in. Plus the service was quick and Jodie was absolutely brilliant.
Tony Yendle . 2025-02-08
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Our waitress Carol was so lovely and friendly always helpful
Sandy . 2025-02-07
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Chain pub, but a great place to stop for food and accommodation. Not far from motorway, clean and well kept, vegan options and dog friendly in bar.
Deborah Lane . 2025-02-06
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Had a lovely meal. Great service from Carol thank you 😊
Kim Jordan . 2025-02-05
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Came in for dinner with my partner, wow plesently surprised by the fast service ! Food was amazing I had chicken/ribs board my partner had the Ribs board was absolutely delicious. We both ordered deserts 1 being cheese cake * the other Apple crumble. Lovely to see the main menu back on! Would definitely recommend, see you again soon. H & N
Hayley G . 2025-02-02
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We visited The Churchill pub and grill just outside of wootton bassett on the weekend. Food was great as always and the atmosphere was great too. Service was amazing..... thanks to Callie who did an amazing job making sure we had everything we needed. Will call again soon
Sarah . 2025-02-02
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Very Dog friendly staff, good service from Callie and Kayleigh, good food (including) Gluten Free options. What more could we have asked for. X
Caroline Cooper . 2025-01-31
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A great family pub on the outskirts of Royal Wootton Bassett. The pub is large and even comprises a soft play to keep the children entertained whilst the parents relax with a drink. The food is of good quality and the staff are very friendly and helpful. The pub also has an over 18 area for adults who want to drink and relax. They have a good range of beers and wines Peroni being my personal favourite. There is also a hotel to the side of the pub if you need a place to stay. With Bassett not been the easiest place to park the large car park makes life easy for the family.
Quintessential !! . 2025-01-26
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Lunch time catch up with a girlfriend. We had the chicken sharing platter - very tasty. Another catch-up with friends. Lovely meal. 25/01/25 Birthday party for granddaughter. Soft play and meal for the little ones. The food was good. The young assistant was friendly and kind. They had a wonderful time.
Kathy Rose . 2025-01-26
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Thank you to all the staff at Churchill-pub and Grill. The food was nice, the room was lovely and comfortable. You have made our weekend a good one and very enjoyable. Thank you again.
Georgina Jones . 2025-01-26
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Very poor service, extremely slow and unorganised. Food very poor standard and came out either over cooked or others cold.
Rebecca Richardson . 2025-01-25
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Fantastic food and superbly friendly staff. Notably, Lisa. She’s always smiling. Many thanks.
Guy Radford . 2025-01-23
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Food and service very good. A bit dark in some areas. Otherwise very good.
Colin Jones . 2025-01-23
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We came for a meal on a Friday evening. Good food, nice atmosphere and service was great (thanks Jodie).
J G . 2025-01-22
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Gutted to be giving this rating, it's so nice to have a place with a soft play to meet friends and have dinner. I truly wish I had better things to say. We went for breakfast on Sunday morning, we had been before and I had remembered enjoying the food but this time the quality seemed much worse. My daughter's meal was a single small pancake with overdone bacon chopped on top. My eggs Benedict, drowning in the sauce which made everything soggy. The smell from the toilets in the soft play area was unbelievably strong, I'd noticed this when we'd visited before but thought maybe it was just an 'off day'. To go back a year later and still be hit with the smell of urine the second we walked in is so disappointing. On the positive side the two women serving us were both delightful and really happy to help and interact with the kids.
Lucy Violet . 2025-01-20
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Customer service amazing!! FOOD STUNNING.
Eleanor Kember . 2025-01-19
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The Churchill done a buffet for my father's wake. Everything was lovely and great service from the staff. Thankyou
martin chivers . 2025-01-15
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Had a great server called Anthony made our day
Anthony Hughes . 2025-01-15
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Our waitress Sarah was fabulous and friendly. Made sure we were happy with our food and went above and beyond to make sure our needs were met.
Rebecca Silver . 2025-01-12
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Was really excited to visit here.. grandsons birthday in soft play area meant I could book a table for Sunday dinner after.... had heard very good things about the menu and food so couldn't wait.. Upon arrival for food we were told some things off the menu as sold out, not a problem.. also told there was a wait on the food due to an oven breaking.. again I didn't mind (these things happen).. however, it took ages for our server to come take just our drink orders, we ordered food at the same time as we had enough time to prepare and I was super happy to order the roast beef...10 mins after placing the order our server informed me they'd run out...I opted for the turkey as I don't like pork... food was relatively quick from then, and really did look the part... And they say looks can be deceiving 😬.. The huge Yorkshire pudding, was stone cold and rubbery.. the carrots and broccoli (also cold) were under cooked.. (not el dante) almost raw... and for some reason the turkey had a slimy sensation...(I am without doubt, fussy.. hands up) but this was complete disappointment. Upon rushing out to pay the bill, the bar man was very busy and we were stood for almost 10 mins waiting to pay, we could see directly into the kitchen where 4 other dinners sat.. before we got there, and they hadn't been taken to the customer's as we left, there was also a huge tray of Yorkshire puddings sat above them for the whole period... I'm sorry..I had such high expectations due to word of mouth and previous reviews but this was a waste of my time and money... I would have complained but staff were few and far between and no one bothered to come and check if the meals were ok... not their fault, they were definitely understaffed and running around like blue a flies... This is not a place I would revisit for food.. The kids play area was great, and as mentioned staff were lovely.. when you could find them👎👎
Bev flood . 2025-01-12
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Friendly staff, brilliant variety of food, desserts and drinks. Would recommend anyone to eat here.
James Johnstone . 2025-01-11
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Went for a pleasant meal but was ruined by the manager, he was questioning some poor bloke about his cannabis use. The poor guy looked so embarrassed but he still explained that it was legal use and showed something on his phone The manager refused to listen to him and the poor guy was very flustered. Clearly more training is needed in this area as he was singled out and he was correct in what he was saying. The manager refused to apologize for his behaviour and that he had done anything wrong.I won't be returning here ever again.
Holly Gibson . 2025-01-11
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The staff went above and beyond to make our visit fantastic!!
HIlary Mitchell . 2025-01-07
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Simply the best pub to go with kids because of the Wacky Warehouse, the staff are extremely friendly and the food is just great!
Henrique Spedo . 2025-01-04
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Excellent food and Jodie was an excellent server friendly and attentive. Thank you for making our meal so enjoyable.
Phillip Brown . 2025-01-03
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I've visited here a few times with my children and friends to their wacky warehouse softplay. We're able to reserve tables online in the softplay, and have food and drinks at our tables whilst the kids play. Grace was really attentive and helpful. On previous visits the soft play attendant has even played games with the children which was definitely above and beyond. Unfortunately I didn't know her name, but it was very much appreciated.
Laura Richards . 2024-12-29
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We stopped there mid way along the M4 to London. Friendly staff, food was good. Our baby loved the soft play area. The baby change/accessible toilet really needs a clean though.
Charles Day . 2024-12-29
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I was staying at your hotel. Pub is very nice for an evening pint before bedtime.
Mark Francome . 2024-12-28
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Didn't have food, passing on route to Swindon and called for one drink. Not happy to find my 10% off drinks did not work at this Greene King pub!! Looks a nice place, clean and tidy and was fairly busy at 1.45pm.
Howard Jones . 2024-12-27
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Had Xmas day menu. Just need to be blunt, food was awful. The turkey dinner was a shocker!!! Luke warm, frozen veg, couldn't tell if it was a roasted potato due to texture and blonde colour!!! It was like a school dinner but then again my school dinners were better than this. The dessert xmas pudding was a long thin rectangle , looked like a slice of meatloaf?? Very bizarre. So for the cost very disappointed. The staff however were lovely and very attentive no issues there at all just the standard of food just not good enough. I would go back for a drink as atmosphere lovely.
karen lambert . 2024-12-26
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Absolutely amazing Christmas lunch. Milly was amazing, always there if we needed anything. Made it fun for the children. Atmosphere and food were perfect. Can't wait to book for next year. Thank you for an amazing Christmas lunch.
louisa Wright . 2024-12-25
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Great food and service from Millie, thank you!
Jane Mercer . 2024-12-22
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I came in for a meal with my boyfriend yesterday evening. We ordered the Hunters Chicken and Fajitas which came so hot and tasty! Millie was our server and she was so happy to be there, nothing was too much, she recommended the Fajitas and we are so glad we listened! Will definitely be back, thank you Millie for your enthusiastic service
Flynn Turvey . 2024-12-20
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Came in here for a meal with my family last week and had such fantastic service from Millie and Jodie, both so friendly and happy to help with any requests including our Nut Allergy. The food came out piping hot and full of flavour. Lots of empty plates and happy faces. Great job everyone!
Olivia Kelly . 2024-12-20
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Mily is great, thank you for a great experience to a wonderful pub, Mily made my day
David Popp . 2024-12-18
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A huge thank you to Henry who was our son’s birthday party host today. She was very welcoming, friendly and so helpful. The party package was fantastic and great value for money. We will definitely consider re booking for future birthday parties. You did a great job today Henry thank you for everything ☺️
Danielle Pettit . 2024-12-16
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Jodie was our host, we had excellent service, with just the right time between courses.
david goddard . 2024-12-15
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Food took ages. We cancelled desserts after over an hour and quater of waiting. Said ours was coming but people who ordered after got theirs Drinks order wasn't right. One order with allergy had the onion rings touching other food when requested to go in separate bowl so someone else could have. 1st waitress was lovely but rest of the staff not. Manager was very rude when we complained about the desserts! Thet said it was because of Christmas parties, so obviously general pub goes are not welcome at those times!!
Jenny Lupton . 2024-12-15
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Great lunch today lovely food and great service special thanks to Hazel for looking after us today 👍
Barrie SLEE . 2024-12-15
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We had a lovely time in the soft play area hosted by the wonderful Henry. The food, drinks, service and of course soft play was all spot on. We'll be back!
Steve Miles . 2024-12-14
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Went for a group dinner service was awful long wait for my main course only got it after 2 complaints and most of my group had finished their dinner then a long wait at the end to pay the bill
Simon West . 2024-12-14
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Lovely helpful staff and value for money food/menu. This was our second visit and is a great local place for our family to meet up. It was quite cool in the restaurant, especially for our elderly parents but for the rest of us too, so our only hope would be a warmer environment next time.
Jane Wright . 2024-12-13
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Great atmosphere, warm welcome. Attentive staff and food was brilliant. Would recommend and would come again. Brilliant service from Jodie and all the team! Thank you :)
Emma_Jane . 2024-12-12
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We will definately be returning! We haven't been here in years because the place really went down hill, but its had a complete turn over of new staff since March a brand new chef and team in the kichen and its made an incredible difference! We went as a party of 8 for the Festive Dinner menu and we couldnt fault it! The se rvice by Jodie and Sarah was very attentive and the food was incredibly tasty, well cooked and plentiful, could barely manage the delicious dessert! Also great value for money. Would highly recommend!
Val Wiltshire . 2024-12-08
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The food has always been great every time i have visited and the staff are always lovely.
Lucy Forbes . 2024-12-03
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Warm Welcome, good food served by friendly staff
Roger Ahearn . 2024-11-27
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Had a really lovely lunchtime break with the wife, we shared Camembert cheese with a side of chips and a pint. Perfect.
Christopher Hood . 2024-11-25
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Food was delicious and the presentation was excellent, especially considering it’s a mid budget pub. Service was top notch! On a previous visit both our kids loved the play area and was worth every penny. Will be going back for sure.
dean bricklebank . 2024-11-23
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8oz steak was ordered more like a 4oz and so burnt. The fish over cooked. Last time I came here was 20 years ago and maybe see me again in about 20 years never again that’s all I can say
Natalie Pike . 2024-11-13
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The hotel was kind of like a Premier Inn, but much cosier and more well appointed. The breakfast was delicious and had a couple of decent vegan options. We also had an evening meal in the pub, and my gosh, was the food good! Decent value too. The wait staff were also friendly and accommodating for vegan options.
Lauren Brooker . 2024-11-12
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Went here for food as was staying in the hotel, Millie looked after us. She is literally such a sweet little thing. So kind, very helpful and happy to be at work. Couldn’t do enough for us. Deffo a credit to the company! Thank you for making my experience a memorable one!
Donna Dewfall . 2024-11-10
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Had food and drink here and was looked after by Millie. She’s great. Very welcoming and friendly. Definitely a people person. Great job Millie!
lewis 0892 . 2024-11-10
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Mediocre food. Not as good as it used to be.
Jennie Bridges . 2024-11-07
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Lovely lovely service well mannered made me feel very welcome thank you for the brilliant service mily
Charlie Smith . 2024-11-07
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I came with my 2 boys for a bite to eat after school and for them to let off some steam in the soft play which is a great addition to the pub. Henry was very welcoming and provided excellent service, going above and beyond, and also managing to keep the kids entertained in the soft play with some fun games which they loved. Thank you Henry, we will be back because of you!
Hannah Marsh . 2024-11-07
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Good place to eat if you have children, bit hectic. But kids love it. Food was slightly above average, not overly hot, good selection tho. Reasonably priced
Sandra McFadden . 2024-11-06
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So friendly and helpful. We were looked after so we'll.
Helen Nichols . 2024-11-05
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New to us, and decided to call in for lunch. Was not disappointed, the food was presented beautifully and the desserts were to die for. Will be booking another trip very shortly. Thank you to the staff who attended to us.
Janet Leslie . 2024-11-05
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I came here for lunch today and have nothing but positives. My beef roast was perfect, and my family had burgers which were amazing (HUGE). The Ultimate Cookie Sharer was the best pudding I have had in a long time. Millie was our server and she was just fantastic, very funny, very attentive. Bradie and Mia served us on the bar and were very friendly, polite and professional. Highly recommend.
Heather Parry . 2024-11-03
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A wonderful new menu and the food was absolutely amazing service first class
Sabrina Barrington . 2024-11-03
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Great pub with comfortable rooms, good food, a soft play area and amazingly kind staff. Mily looked after us with so much patience and good humour both at breakfast and at lunch, when 15 of us were celebrating our grandson's 2nd birthday. Three generations happy and well fed! Thank you!
Caroline Spencer . 2024-11-02
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We arranged with Carol to hold our father’s wake in the private function room in the Inn. Carol and the whole team were magnificent in ensuring that the entire event ran without any mishap. We stayed overnight at the Churchill Hotel next door which was clean, comfortable and we enjoyed an excellent breakfast the following morning. Kind regards Richard and Debs
Richard Banton . 2024-11-02
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Mily was amazing the best waitress of all time, deserves a pay rise could not have been any better, really good service, great communication and very up beat and cheerful.
Davyd N . 2024-11-02
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Big family meal for my son’s birthday, we all arrived in dribs and drabs and Mily was amazing with us. Food good and affordable!
Jane S . 2024-11-02
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Chicken was dry sausage not good on mini mixed grill apart from that it was ok don’t think l would eat their again
Linda Gow . 2024-11-01
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Had to meet a business partner and this was perfect mix of place and atmosphere
Mark Tootell . 2024-10-30
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I was in the Churchill pub on Sunday 27th ,I've not had great experiences on previous visits and haven't been there for sometime, what a change ,the staff were great very efficient very attentive, I very rarely write reviews but felt this warranted my time ,WELL DONE ALL ,and thank you 😊
kevin trowbridge . 2024-10-29
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Food was not the best only one servicing the tables so a bit slow not her fault sat night and very few customers infact only 6 people by 9.30pm
Colin Jones . 2024-10-27
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From start to finish our experience was not good, had to wait to be served at the bar and then given dirty glasses which were pint glasses given for small bottles of J20 🤷🏻♂️ Then went to the men’s toilets only to be greeted by a really strong smell of urine only to notice a bucket under the urinal catching what was leaking ( surely this should of been closed to the public !!) Then being shown to our table we were told that someone was still on it and also this was in the children’s area so I said I am not sitting there so was then told there was nowhere else, but there was when I suggested moving some tables around in a different section to which I set about doing with the waitress… So after all this we sat, ordered and started to eat only to find my wife had the chicken skewers which were raw inside, we sent them back and were offered a replacement but obviously by this time she was put off eating, we had the price of this taken off the bill which was minimal in comparison to the night being ruined. I am looking to pursue further compensation and also strongly suggest a visit from food and safety standard as this is not exceptable!!!
Simon Smith . 2024-10-26
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Good pub food at a decent price, its a Greene King chain outlet.
Robert Hannam . 2024-10-19
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Breakfast standard and ok. However, the atmosphere seemed subdued, and listening to staff talk about their private lives not great
David Spencer . 2024-10-18
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Excellent rooms, wry nice and helpful staff and decent food too! What more could you want for the money!
Andy . 2024-10-12
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Took our son to soft play and ended up eating. Staff were great, especially Henri and food was amazing.
Dan C . 2024-10-05
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Had a mediocre fish and chips . A chicken curry with rice and chips. That consists of a chicken burger chopped up with curry sauce pored over. It was an OK meal, but you could have done better at home .
George Cahill . 2024-10-02
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Nice comfortable stop off place with rooms attached
gerald alan Gl . 2024-10-02
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So cold! Had to keep coats on and yet still cold.
Zoe Miller 7 I . 2024-10-01
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This is a very beautiful historical pub! Nice to have a drink in the oldest pub in Lacock! Bloody marry was very tasty!
1917 Opinions
In short, a lovely pub let down by poor service and food. Visited 1pm on a Tuesday. Service was very poor, we had to tell the servers three times we were ready to order over a 15min period. When it came to paying the bill, it was the same, we had to keep asking. Servers were not busy, the place only had about 20 people in including our party, they were chatting to each other rather than looking after their customers. They left the card reader with us and never came back ... so we took our card and left. Food was mediocre at best. Two of our party had steaks, and both we overdone (my rare was medium/done). The cheesecake was the worst I've had, three of us couldn't eat it, taste and more so the texture were just off ... the base was fine. I've never left a poor review before, but this place, on that day, deserved it.
549 Opinions
Food was basic, cooked from frozen. I don’t know why I bothered. Beyond poor. Hygiene, what hygiene?! Couldn’t even wash my hands in the gents toilet. No soap, no hand towels if I wanted to dry my hands and the air dryer had a button, but yea, didn’t work either. Hope the chef had better. Same as all their other pubs. No clue how to run a pub, let alone a bath
2030 Opinions
Callum was really helpful and so polite. Really made my day. Thank you so much and the food was lovely!