The Churchill in Wiltshire - Phone Number, Reservations, Reviews

Friendly staff, clean and tidy venue. Henry in the soft play area was brilliant with the children

Went for Sunday roast which was great.

Had a meal here and it was fantastic food was fresh and hot. Great larger selection. Some new management in place and you can see the difference.

As regulars here the staff are always very friendly, carol was our waitress this time, and lovely as always! Food was ok although the chips could of done with 2 mins longer to be crispier but that’s personal preference:)

I had a brilliant time at the Churchill in wootten bassett. I was in town and decided to go to this lovey spot. The service was great and all the staff seemed extremely friendly. I was served by Reuben who brought me out a fantastic set of fajitas, which I would definitely recommend. I will be revisiting when I’m back in wootten bassett!

Poorly organised breakfast three days in a row, where Sunday was worse than Saturday, and Monday as bad as Sunday. Continental buffet was permanently depleted and we had to specifically ask for everything we wanted. The wait staff were really friendly and tried to keep the customers happy

Very happy with this pub. So chilled and team are so friendly. Food is also tops

Lovely food, pleasant staff and kids love the soft play. Thank you.

My wife and her best mate had a meal there today they got their at 1150 and ordered there drinks they were still waiting for the drinks to come at 12 45 plus they went back up to the bar 3 times to remind them about drinks there food was served before there drinks which was at 120 pm they had to ask again for drinks food was ok but lots on the menu they did not have any left 🤔 it’s was early time strange are they looking to closes down only looking at reviews the same happened 3 weeks ago sadly it’s a shame because it’s a nice place ps they did not even offer a reduction for the time they had to wait

Clean. Friendly staff. Nice food

Good location and nice atmosphere.

Amazing come back, with Shamim who was our excellent polite server

Our Server Shamim was excellent and so very attentive. We enjoyed the experience. We also enjoyed Brunch yesterday. Great Staff and Atmosphere.

Food was good reasonably priced

Has to be the worst place I have ever eaten! The chicken was tough and dry, the pastry on my friends’ vegetarian pies were rock hard, peas were cold and hard, my other friend’s salmon was overcooked, the list goes on! A five year old could’ve done a better job in the kitchen! Oh and we had to wait an hour for the meal to arrive when it wasn’t even busy! Overall the general standard of the place is awful. Stay away!

Very friendly and helpful staff. Thank you Anu, Shamim and Brady.

visited again and was just the same service I had before from ant very warm food was amazing as always and the staff were polite and friendly lovely atmosphere will 100% be returning thank you

Huge waiting time (nearly an hour) owing to some syncing issue between ipad and the till. We had to wait for over an hour for strictly average food

PLEASE read this post if you want an opportunity to a) avoid eating awful food, b) find a place that actually cares about serving the customer, c) avoid waiting an unacceptable amount of time for your food. This is without a doubt the worst place we have ever eaten. The service was awful. We waited over 45 mins to even be served the drinks we ordered. I had to ask 4 time before anyone payed attention. The food was overcooked and not one person could care less. I simple told them to remove one of the dishes because it was inedible and remove our drinks since we only had time for one given how late they were served. The staff couldn’t give a damn about how we were feeling. Trust me. Stay away from this restaurant. Also check out TripAdvisor for thousands of reviews like mine.

food good, service......no comment, I was there for the first and last time, never again

£2.80 for a glass of soda water and lime, what an absolute scam. The same drink is 80 pence at other green king pubs.

Ant was our host for our lovely lunch, and was very kind and welcoming. The food was served in great time, and tasted great. I had the apple crumble with custard for pudding and it was delicious! The food is reasonably priced too, so I would highly recommend The Churchill. Thank you to the team for a fantastic lunch, we will be back soon.

Had my daughters 6th birthday on the 23rd June at the whacky warehouse. From start to finish nothing was too much trouble Lisa was amazing and went above and beyond Thankyou

Food was good but staff more interested in there wages and taking about football. And not looking after the customers would have stayed for desert but plates was not cleared. But the waiter took two orders from people and not once come to take are plates away.

Popped in for breakfast this morning. It wasn't at all busy and there was only 4 of us. We ordered 3 full English and an avocado and poached egg on toast. There was no bacon so we were offered an extra sausage on the full English. The service was incredibly slow but eventually our hot drinks arrived albeit missing teaspoons. There were no knives and forks availble to pick up so they took a while to be delivered. My avocado ended up being a dollop of spicy guacamole, not at all what I was expecting and certainly didn't want spicy. It was pretty horrid and I resorted in sending it back. The extra sausages were forgotten so, when reminded, 3 undercooked, anaemic looking things were delivered. Pretty inedible. The hash browns were overdone and the beans were cold so goodness knows who they had in the kitchen! The fruit juices we ordered at the beginning had to be chased multiple times and arrived when we'd almost finished. When talking to the barman at the end, we were told they were understaffed but, as it was hardly busy, it didn't really wash. It was so disappointing as I wanted to treat my family to a lovely breakfast and this was certainly not it. The food was pretty horrible and the service shambolic. It's really put me off from coming here again.

Pre-booked payed deposit, on arrival told 1hour wait for food, sat down other dinners said they had been waiting 90mins and still no food, waitress said someone hadn't turned up for work and basically they were screwed. All staff came across pissed off and didn't care.

So shocking I don't know where to start! We came out for a meal for a birthday only 4 adults 2 kids so not overwhelming. Food was the worst iv EVER had anywhere! They forgot half the ingredients for everyone's meals, it was all cold , questioned manager who said 'yes I saw that it was wrong' why did you send it out then... Service was so bad , constantly having to go find staff even though there were only a few people in the restaurant (not surprising) Took the kids to the soft play, it was filthy and last clean in the soft play toilets were Monday PM ... We are on Wednesday PM now it was disgusting, stank, no sanitiser available either. When complaining I asked 'can I speak to a manager, first response 'no manager here sorry' my response ' so there is not a single manager in the building?' response back 'they are in the cellar' so they are here then... ' yes ' Such bad service and no genuine apologies. I never write reviews, however I don't want others to have there nights ruined. Would not recommend to anyone.

Staff were really lovely and friendly and took good care of our table. Food was also really lovely but the roast potatoes were not quite cooked enough for my liking, the rest was delicious. We will be back!!

Lunch time catch up with a girlfriend. We had the chicken sharing platter - very tasty. Another catch up with friends. Lovely meal.

Dreadful, slow service and food was definitely not worth the wait. It wasn't full so no reason for such slow and inattentive service. We won't be returning.

The staff they had are excellent but there is not enough of them so service suffered. The food was below par cold chips and meat that had clearly been left in a heat rack as it was solid. Music is too loud. I will not return . Not the standard I expect from Green King . If you don't have the staff don't open it's simple!

Went there with a group of friends. The service was very slow and mistakes in the orders were made. Our servers were very friendly but it was obvious there was a shortage of staff

I have tried to bring my kids on 2 occasions during the week and whenever we visit there is a sign on the door saying that the wacky warehouse is closed. This is upset my children greatly and we’ve had to go somewhere else to eat. The website needs updating to say it’s not open.

Food good but slow. Didn't seem very full but quite a wait for food and seemed to be minimal staff.

We stayed for one night in the hotel next door which was fine. Breakfast the next morning was awful, we waited an hour for it, no explanation why we had to wait so long, when it finally came out it was cold, it wasn't overly busy at the time and it doesn't take long to do a cooked breakfast, won't be going back

Food very good service was a bit slow it was my 70th birthday lunch and there was ten of us

The young girl serving had no help and was trying to manage soft play and food orders very busy.The toilets in soft play are smelly and dirty.

Arrived just after 6pm and asked for a table for 4 adults and a child. Despite there being hardly any tables occupied apparently they couldn't fit us in at all. We got a very terse response with no explanation as to why were unable to be offered a table whilst the whole place was obviously not busy at all. We left very unhappy and went to the Beefeater instead. Thanks for the warm welcome NOT

The food service was a little slow. Parts of the mixed grill was a little tough. Other than that it was a standard chain restaurant.

Signature burger absolutely hit the spot, juicy and very tasty. Update 2024: great place for kids' parties.

I don’t do reviews normally, However this time i feel i have to. Disappointed and this is the second time in a row and thought the first was just a bad day in the kitchen. Visited last night and ordered a nacho sharer (starter) and it was tiny. Then ordered a mixed grill and that came out soon as we finished the starter and was no hot and very small with items missing so i had to order a side to bulk it up and the steak was raw and had to leave on the plate. But staff was not bothered when i mentioned about the steak. Sorry to leave this review and now i can see why a lot of tables were empty. And the guy at the bar took my money for the bill and just walked off.

As some one who is coeliac food is important, they have a non containing gluten menu and I ordered the chargrilled chicken burger with no bun and no tomatoes and while the rest of the party got their food after 1hrs wait, mine was being redone, eventually as the other members of the party finished thier food (1and half hours later) I asked for my dinner to be boxed up to take home! At home found over done cold chips and dry chicken!! The Chuchill did deduct my meal for taking so long. But seriously how do you mess up cooking chicken and chips!!! Will not be going back.

Good pub for family time, soft play for kids and quick and efficient service

The overall experience was hugely disappointing, to say the least. Our party of seven was thoroughly underwhelmed by both the quality of the food and the level of service. It's evident that there are significant issues with both the kitchen staff and management and I would caution others against dining there until these issues are addressed. To start, the menu descriptions did not align with what was served. For instance, I ordered the crispy chili chicken burger, expecting a dish with a variety of toppings as described. However, what arrived was a far cry from what was advertised - a poorly cooked chicken patty missing of the promised lettuce, tomato, cheese, and sauce. Just chicken and bare bun. I could not believe my eyes. Additionally, the accompanying slaw was missing entirely, leaving only a sparse serving of chips on the plate. When I brought this discrepancy to the attention of the manager, their response was just offering only a half-hearted apology, no explanation etc. Unfortunately, this lack of accountability extended to the other dishes as well, leaving our group deeply unsatisfied with the overall experience.

Gone terribly down hill. kitchens shut half the time before advertised hours, unable to contact to see if make a booking or attend for meal..turn up to be turned away due to lack of staff.

Family meal out for birthday and left disappointed and coming away hungry from the lack of food served up. A lot of the food on the menu was unavailable and what was left was just basic out of the freezer food. Bill was also wrong.

Brilliant meal with a lovely atmosphere.

Once again no food all the original bar staff have left due to rude and inefficient owners maybe they should leave and we can all have dinner out again

Delicious food at fair prices, very friendly staff and a cozy atmosphere. However, you have to be lucky to get anything to eat at all. On the first day there was only food until 3 p.m., on the third day there was no food all day.

Great hotel, comfortable beds, food good, staff Great!

Visited on Sunday 14th April 2024. No food but the beer was chilled.

Great place for the children to play while you have a drink.

I met the boys for a breakfast and the food was good enough but my version of crispy bacon is that it is crispy and breaks when you put a fork into it, not that you pick it up and it droops and the fat is still white. Others than that it was good enough to meet and chat.

Food was mediocre. Meet was fatty and vegetables hard . Service not great, server bending over plates of food on table whilst handing out sauces. Cleared plates on table whilst others still eating on same table which made me feel uncomfortable. Something wrong if they can only run a limited menu and can not cook that right.

I visited Churchill - Pub and Grill without any prior experiences with Greene King (picked just with my intuition) but I am really happy that I did chose Chruchill Hotel mainly because of two things. Firstly, the location and the rooms were top notch, each and every entity was absolutely clean, and the rooms were themselves welcoming, secondly and the most helpful thing for me was the Receptionist/ (the shift manager, Idk exactly) KIRSTY, was really really helpful and welcoming, made me and my friends welcomed right from the very beginning. I would surely suggest visiting this place.

Not so friendly staff, definitely not!!! And not family friendly!

Turned up and couldn't get food for 2 people, the woman was so rude, there were less then 5 tables seated and it was empty. We tried to make a booking and she turned us away because apparently they were fully booked, even though you could book on the website?

We went for Sunday lunch, no roast potatoes! Served with mash. Really! Someone needs to get a grip. Won't be going for Sunday lunch again. Plenty more pubs serving a decent meal

Cancelled less than 24 hours in advance. Had planned on travelling 3 hours to see family. Not acceptable

what a lovely place. Was the day before mothers day and they had a few problems with the kitchen but had a few beers so was happy. The staff there are amazing and see AGA what a women ran round like a looney to make sure we was happy. had breakfast in the morning and once again staff was there for a chat and make it feel like home. Only there for one night but felt like i wanted to give Aga a hug goodbye. will defiantly be back for a weekend away from city life. Thanks Aga and staff xx

good for young families, staff are okay. we made a booking but when we arrived they said we didnt and they were very dismissive and quite patronising and rude until they realised they spelt our name wrong and said when you book again ask for me which isnt a good testament to staff. We felt very rushed even though the restaurant was approximately 30% full if that. The foods not as good as last time we went

Excellent food and a great place to stay

Don’t waste your time! Was told one of our party was GF and asked for a GF menu. This took 20 minutes before I said don’t worry I’ve found it online, asked a question about GF menu, which the lady said I need to ask the kitchen and never came back. Asked next waiter after waiting another 15 minutes. He took our order. We was there a total of an hour and 20 minutes. Only having a starter, when the food came out it was all cold!! There was no more than 10 tables in the whole restaurant. Asked waitress for the manager. I was watching to see if she actually got her and the manager walked over rolling her eyes. I told her the food was cold and to take it off the bill as we wouldn’t be eating cold food and she just kept repeating “okay it’s fine” I understand you want to calm people down. But don’t just keep saying it’s fine when it’s clearly not. Ruined the whole evening for someone’s birthday! Defo gone down hill. If they can’t cope now good luck anyone who’s booked in for Mother’s Day.

Food lovely but the wait was an hour. Far too long for pre ordered meals

Was driving past and noticed this pub. Freindly welcoming staff. Good food and a good choice of ales. Dog freindly. Recommended.

It's been several years since my previous visit and I have to say there has been a vast improvement. We visited on Monday evening and there was a very nice atmosphere and it was warm and welcoming. The food was delicious and very reasonable priced considering the huge portion that you get. We had 2 mains with a side order, 1 soft drink and a bottle of Wine, all fur under £50, well worth the money

First time staying here. Really nice staff, lovely rooms, comfortable bed. The food next door in the Churchill pub is really nice to.

Good atmosphere and very good food.... 👍 Staff pleasent will be back again soon 🔜

We visited on a Sunday at 7pm, there were other diners when we sat down but before we got dessert we were on our own (hence lwr stars 4 atmosphere), but we all enjoyed our menu choices and our server was great, we'll be sure to visit again

Only stopped for a drink, seemed very nice, clean and staff were friendly

We stayed in the hotel next door for three nights and were of course able to enjoy the excellent food in the Pub & Grill. We were thrilled with the food and the preparation. It is recommended to reserve a table on Fridays. We were a bit disappointed that evening because we were ignored by the staff. Nevertheless we give 5 stars.

Had the private section of the restaurant for a 30th birthday meal. The food was very nice. Staff were brilliant. Everyone had a great time.

The food and service have both improved drastically since my last visit, which was sometime last year. I'd happily go back, whereas previously I'd actively avoid going there. Food was well cooked, came out quickly, and was super tasty!

Visited for breakfast. Will be going back again

I’ve been served by Aga on two occasions while staying over night on business and she is very Very helpful

Steak.....amazing. Top 3 I've ever had

Never had a problem here, and have visited many times. Excellent nachos! Friendly staff. It makes for a nice family get-together.

Was told fully booked by an employee, aparrently bookings only. At least 20 tables free. Sat in the car check on the website booking free all day every 15 minutes even from the time i was there. Based on the customer experience we decided to eat elsewhere.

It's totally disorganised and extremely slow service. Poor quality food. Order incomplete. Unable to poach an egg. What they eventually produced was not a poached egg. There was no explanation as to why the bread was only toasted on one side. Sausage was plated that had been cut in half. No apology given for anything. It all seemed a joke to the staff. AVOID.

A nice place, very nice food. a nice atmosphere.

Went here about 10+ years ago. Was awful then and still is now. The best part of the meal was the mayonnaise that I squirted onto the plate. Atmosphere isn't great because it's dead in the. Not a lot of people at all. Staff were friendly enough.

Portion sizes were way off and there was a horrible urine smell

Good service all staff very friendly and very helpful all meals value for money if you go for the desert menu pancakes are delicious 😋

Not the best! Grisly meat and paucity of veg.

Very friendly staff (Stanford and Aga) Good choice of foods

Service wasn't that great, had to wait 45mins for main course. No black pudding on my mixed grill.

Food was reasonably priced for what you got.

This is a good pub. The wacky warehouse is good, not too big so easy to keep an eye on your kids. Food was good and plenty of room. Very family friendly. Would recommend. We stayed in the hotel and this was excellent, lovely modern rooms

It's a nice place very pleasant. Food is of good quality and the prices really are good. £25 for a soft drink Burger side of chips and a Brownie Sunday. Would visit again

Great stake and dessert, definitely worth popping in.

The best Christmas dinner I’ve ever had!

We were joining friends for dinner and we were the first to arrive. We stood for several minutes being ignored by several staff before being approached and seated. The drinks order was messed up, we asked for the outstanding drink - which came, followed several minutes later by a second which we sent back. The Mac n Cheese was tasty but served in a dish the size of a sideplate with a very limp salad. The other meals were fine according to the diners. The coffee was cold, so fresh was requested. The serving staff member was polite and trying very hard, but undertrained. We were overcharged on the bill - the second drink which nobody had ordered. As far as a restaurant on a Monday night goes, Churchill House was adequate, but...

Great food. Good service. And a great place for kids with the big soft play area

Only stopped for a coffee. But have eaten also ,previous visits. Booking may be required for weekends and evenings , check with venue. Very quiet on this visit during mid afternoon.

We decided to come early to a children's birthday party and have something to eat. It was order at the bar as the staff said they were rather busy. We waited over an hour for our food, and when it came out it was missing parts of the food we ordered. Our food was luke warm. Children's portions are rather small to be fair. The restraunt wasn't really that busy I have seen it busier so must have been lack of staff.

My Wife and I have been for meals at Churchills a few times and can honestly say that the food and staff have been amazing every time. We would especially like to thank Jodie for her excellent service. Will definitely be going again.

Nice atmosphere famly frendly and dog frendly Nice and relaxed atmospher An enjoyable place too go

Thought we'd book for a last minute Sunday Dinner.....now we know why we got in....Cold food, poor portions, only turkey available, veg like mush, cauliflower cheese (missing the cauliflower) Pigs in blankets.....one bigger sausage with a poor excuse of a blanket. Never again.

Great service and comfortable surroundings

Ok food nothing special and you have to pay for the softplay now