Based on 954 opinions finded in 1 websites
Based on 954 opinions finded in 1 websites
Opinions
Service wasn’t great. Made a reservation and got told to find a table anywhere! Waited 15 minutes for drinks, ridiculous! Hash browns were cold. No bacon and no eggs. Yorkshires were stale, would not recommend.
Olivia-Jade S . 2024-11-01
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Absolutely rubbish 20 minute wait for eggs , everything over cooked to the point you could'nt eat it we have been 4 times now and still has'nt improved need new kitchen staff or closing down
Patricia C . 2024-10-27
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Experience was all around a good one. Only thing that annoyed me was that the gravy wasn’t labelled. My mum is a vegetarian and because she the gravy wasn’t labelled she accidentally put beef gravy on her food. She wasn’t please but didn’t make a fuss about it. Even after I asked a member of staff which was which they didn’t make an effort to label them. Food was amazing as always (the Mac n cheese is to die for, honestly.) but that’s the only thing that annoyed me. I don’t think it’s too much to ask.
Ruby D . 2024-10-23
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Lunch was superb, service was excellent, all staff were accommodating and polite, food was fresh and meat was delicious
William L . 2024-10-23
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Spot on breakfast as always! The server helped me choose my options in case I was allergic to anything which put a smile on my face as this isn't a regular thing I find myself experiencing in other places in lincoln
Fudmoncher69 . 2024-10-22
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I booked a table for my family and as a family with neurodiversity as usual I requested a quiet corner or booth ... on arrival it was hot there was a note on the door saying the air con was off and there would be fans on in the resteraunt. I was informed there was no quiet space ...the resteraunt wasn't overly busy several booths were free but the hostess decided that she would seat us center table in the resteraunt ...the absolute worst place to put a child with neurodiversity ... in the center of the noise When I challenged this she told me that she was short staffed and the table we had reserved the previous reservation had ran over as they arrived late When I pointed out the booths she became quite rude shouting quite loud again that they were short staffed and that she couldn't move us Which then drew attention to us which is what we didn't want I guess that was her way of punishing us We went for the meal ... I have to go up and get the kids first as they won't speak for themselves and then went up for mine The gammon was about to run out so the server saved 2 little scraps for my 3 year old that she took back off the emder child's plate ...and charged me for 2 proper portions There was no sausages for the king-size meal ... we will bring them over I was told they are just cooking ... OK they never arrived and were still not ready when we left They had no meat ... apart from beef which was all fat ... or turkey It was all still cooking ... They had no veg ... cauliflower cheese and carrots were all out and the peas and green beans were dryer than a flip flop in the Sahara... inedible...no mac and cheese ( tbf that doesn't belong on a roast dinner ) There was onion in gravy they were raw None of the meals were discounted ... we wernt offered an apology but expected to pay full price for half the food being missing and there inability to time manage No one came to ask if our food was OK like they usually do so they can see which meals u picked .. cos they knew we would complain Also there were only fans in the entrance and bar area where the staff stand I was abolutley shocked that they presented me with a bill for 75 quid .... I left there hungry it's a disgrace I appreciate that they were short staffed and I do sympathise but don't take booking and stop walkins. Using that as an excuse is just poor I'd like to also point out the other tables we were refused actually remained empty throughout our visit Wasn't worth 75 quid and I will be looking for a refund of some of not all of that
Sam S . 2024-06-29
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Went in for a family dinner in the evening, Ebony greated us at the door, she was nothing but polite and a credit to the team. Megs was our server, she was amazing, made sure we had everything we needed and that our food was up to standard. Amazing experience from start to finish.
Morag T . 2024-06-09
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Went for a breakfast with my friend this morning and after today's visit, we certainly will not be returning any time soon!
joannas862016 . 2018-12-02
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Bien, no de calidad. No estás pagando una fortuna, pero en todos mis años y he comido muchos desayunos de cucharas grasientas, carretera casetas y furgonetas, además de los hoteles, no sólo de este país, pero que en todo el mundo. Este es el peor que he probado. Café, estofado y muy fuertes. Hágalo usted mismo la máquina, la opción o tostadas o quemadas. untoasted Desplazan a las de autoservicio. Primera opción en la línea de color marrón oscuro, seco los budines Yorkshire cocidas nos sentamos junto a una jarra de la salsa! Sí, el desayuno - obviamente las sobras de la noche anterior en asados de anoche! Nunca deshacer un Yorkshire, dieron una turbina (no la salsa). Ojalá no lo hubiera hecho. Resto de desayuno. Salchichas marrones, duro, recocido, posiblemente también sobras de asados de anoche. Tocino - Ácidos grasos, desagradable. Huevos nadadores en grasa. No puedo decir que era insípida porque podía probar todo el día; que grasiento gusto desagradables no deshacerse de ellos. Fui a casa, cepillado los dientes una y otra vez, el sabor no iría lejos.
A TripAdvisor Member . 2017-07-14
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La primera vez que mi familia visitó. Mi hijo pagamos £1. 50 por King. No tuve ningún cargo extra, entonces sólo una carne plateado de sobresaliente y sólo 1 salchichas, no 2. Cuando fue mi turno, que se había acabado de sobresaliente. Después me di cuenta de persona dieron salchichas extras después de preguntar, así que regresé y pedí y obtuve una también. Sólo en la mesa no menús budín de la cena, así que no nos dimos cuenta de lo mucho la comida de mi hijo era deficiente hasta que llegamos a casa y nos registramos en línea.
Ewa T . 2016-10-28
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Fuimos a cenar aquí la última noche, mi pareja, mi hijo y yo, tuvimos que esperar unos diez minutos en la puerta para ser reconocido por un miembro del personal por una mesa, ella tomó nuestros pedidos bebida, fuimos a hacer cola para la comida, otros diez minutos, para luego ser dijeron que sólo tienen de carne. No hay ningún cerdo, pavo, no sobresaliente. ¿Por qué no nos dijo que a su llegada no sé. Mi hijo estaba cansado, así que hicimos, había casi no hacer nada, el no fueron quemados! roasties ! ! Todas las salsas eran mezcladas, la estación de bebida estaba sucio y luego cuando nos sentamos a nuestras bebidas desaparecían? ? Pide a la camarera, ella dijo que no tome una orden copa? ! Ella era muy grosero. . Ella un así llamado golpe por nuestras copas después de eso. Llegó a £27, así que supongo que recibes lo que pagas, pero nunca más! Había una camarera joven que estaba tratando de hacer todo por ella misma, mientras que los mayores estaban literalmente haciendo nada! ! ! ! !
emmajc88 . 2016-10-26
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La camarera tomó nuestras bebidas y yo pedimos una sidra, para mi vergüenza cuando llegué pedí ID ya que soy más de 18 (sin embargo, jurídicamente se puede beber sidra desde la edad de 16 años, con una comida, acompañados por adultos) las bebidas, vino y esperamos y esperamos. Mi padre quería un cordero asados y no me hubiera gustado cerdos en mantas sin embargo nadie vino a preguntar qué estábamos/decirnos qué hacer. Mi padre entonces decidimos ir al asador, ya nadie vino a tomar órdenes y conseguimos casi ninguna carne. Pregunté por los cerdos en mantas y el hombre era grosero en respuesta debería tenerlos ordenados en mi mesa. ¿Cómo podría yo cuando vino nadie? Sin embargo, el resto de la comida fue excelente y también conseguimos budín que no nos podemos quejar!
hannahrebeccaj . 2016-10-22
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We visited the carvery on a Saturday lunchtime visiting Lincoln. The visit was very enjoyable, we were seated quickly and received genuine and prompt service from arrival through to paying the bill even though is was busy.The carvery was excellent and very well stocked with a very good variety of meat, veg and sauces. Two of us were vegetarians and opted for the meat-free carvery which was more than enough! The Yorkshire puddings were especially good. The food and drinks were very reasonable and we will return. I thoroughly recommend the place.
Mike D . 2016-10-18
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We had booked a table for 6 and was placed in a small booth with hardly any room. My girlfriend is currently nearly 7 months pregnant and we felt like sardines with hardly room to move or breathe. I also felt completely disgusted to hear that another table had 8 mimutes of 45 minutes left to go. Just as we placed our forks down the waiter came to clear our plates and asked if we would like dessert. When we declined his response was okay i will get you the bill. I find this poor as we hadnt even finished our drinks!The food itself was tasty but the portions of meat were very small. The mash potatoes were specially tasty. The restaurant itself feels more like a canteen and you 'get what you are given' in terms of meat quantity.
Kyle C . 2016-10-16
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I popped in for breakfast today and I have to say I was pleasantly surprised. All of the food was hot , there was plenty of it and unlimited tea or coffee.I am not sure that I would normally chose Yorkshire puddings and gravy for breakfast but it seems to work. I will definitely visit again.
Craig W . 2016-10-15
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Was a bit dubious after reading the reviews...but i loved the carvery we had...generous amounts of meat..pork..gammon..turkey and beef...nice yorkshires...and the staff couldn't do more to make us welcome....i wanted dessert...but i was too full...which is good for me
Nick S . 2016-10-13
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Visited on 11 th October. For lunch time. When ordered two of us chose salmon fillet salad -no salmon Ordered chicken Only 1 chicken left. We missed items of the salad as advertised and asked waitress who just laughed. Ordered coffees only filter available as machine not working Visit to the toilet ended it all filthy nappie lying around no where to dry hands. Not checked on recently. Bill was £30. Not worth a third if it. Totally disgusted.
juneLincoln . 2016-10-13
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First time to a Toby carvery. Staff were friendly and the service was quick.Went around 12 for lunch. The food was good value for money. Would go more often but for the fact it is 43 miles away. Will return again soon.......
swhite6124 . 2016-10-06
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Excellent value for a carvery. The choice of vegetables and meats were good and a lovely crispy Yorkshire Pudding. Best meal out in a long time. I recommend going late afternoon as it gets very busy lunchtime and evening.
scotinfrance . 2016-10-02
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Went with my auntie for some tea. Lovely beef and turkey with all the trimmings. Sat in a booth seat which was nice and out the way so we could chat easily. The waitresses were very friendly and helpful. Really enjoy it and was value for money. It's not fine dining but at 6.95 per head, u wouldn't expect it to be. I really enjoyed it and will definitely go back. Thank you.
Emma P . 2016-09-30
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To save cooking he other Sunday morning l decided to take my Grand Daughter 'out' for breakfast. l took her to The Glass House in Lincoln. We got there as they opened and were promptly seated and shown the buffet breakfast. To be fair it wasn't bad and the choice of food was fairly comprehensive as was the coffee and fruit juice. The bacon rashers were beginning to suffer under the heat lamps, what else can you expect. Tip....dig underneath the pile the bacon is happier! ln all,yes l'd go back once in a while to treat myself, it's £4.95 all you can eat
Tom H . 2016-09-27
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I have been here a few times and very surprised to see negative reviews on here. Every time I have been the customer service has been brilliant and the food is always delightful. The roast potatoes are always a bit crispy but just the way I like them! Very nice clean restaurant. Very good price and very good food. Will recommend.
Kyeron O . 2016-09-19
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Just eaten there today Sunday 7pm. Did not book but got a table anyway. We were warned that only 2 meats out of 4 were left but we soldiered on.Staff seemed fine. Plenty of choice with nicely cooked vegs but my partner would have had to pay extra for a sausage which I thought a bit mean considering only half of the carvery meats were available. My only moan apart from this was that the plates were not very warm. Consequently by the time one is halfway thru ones plateful the remainder is cold. Average all round I would say.
A TripAdvisor Member . 2016-09-18
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The service was average, but the food was not very good quality. The veg is very dry as it is under the heat lamps all day and the meat is also dry and flavourless. I had to drown my meal in gravy (which is the only thing that actually has taste). Although it is good value for money I would at least expect the food to be of better quality. I was also recommended a new drink which wasn't on the menu, by the server, which I said I wanted, to then be told 5 minutes later that this drink is not available and she didn't realise. I found this very unprofessional. Overall a bit of a disappointing visit, as id previously heard good things about Toby carvery but I wasn't impressed.
Megan H . 2016-09-17
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Yes my boys, after craving a good roast dinner for an eternity I stumbled into this place. I was a carvery virgin before this, so my work mates took me here and got me a sexy old roast dinner. Beautiful and filling, with a vast array of meats, veggies and drinks, lovely job.
Tommy R . 2016-09-13
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We stopped off here on way back from Hull for the weekend. Food was gorgeous...we've visited a few tobys and this was so tasty. One staff member in particular, was very good and I wish I'd got his name so I could mention him. Nothing was too much trouble and he clearly loved his job. Refreshing I'd say. . Highly recommended.
Sian P . 2016-09-13
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I wasn't sure if this is my type of restaurant, all you can eat with food piled high. In the long queue with lots of families and children slowly making up their mind I felt the portions of meat were small and I was afraid the meat would be dry to.But I was actually very nice. The meat was ample and with plenty of nicely cooked vegetables and a large range of sauces and gravies to chose from it was a lovely meal. The meat was tasty and the vegetables still had bite to it. All in all a good value meal
Danny B . 2016-09-07
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Had a wonderful Birthday meal with my family, the food was excellent, the server couldn't have been more helpful, thank you for a lovely meal and thank you Shelby
Whilhelma B . 2016-09-05
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Lovely roast, pork, turkey and gammon. Fresh vegetables not frozen, roast & mash potatoes plus all the trimmings. Very good value for money.
Amcotts . 2016-09-02
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Thoroughly enjoyed our evening at Toby Carvery. Outside there was a thunderstorm going on and torrential rain but inside we felt warm and secure. The staff were excellent and so was the food, the beef had almost run out ( they had had a busy day with the Steam Punk festival!)and Georgia explained this to us but there was still plenty of other meat alternatives. Georgia welcomed us showed to our seats and explained the procedure etc. and checked on us regularly to see if we needed anything. Our waitress Lauren was superb through the whole meal experience.Only downer was the parking issue, we had paid £3 to park n the close by parking building only to find out from the signs on the walls when we enter the venue that " Parking for patrons was free...ask for details" apparently the parking people do not want to display this fact on their machines!Will definitely return, fancy trying the breakfast menu next!!!
patge0rge . 2016-09-01
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We had booked to have tea here at five but got there at four and they were very accommodating and got us a table rather quickly !! Waited a bit for items to be replenished which was fine . Nice fresh carvery and very enjoyable apart from a very large family/party which were causing rather a lot of grief amongst other fellow diners !! The kids and some of the adults were running around the restaurant . Been very noisy and generally roudy !! Really glad we have well behaved and well mannered children !! As I was discussing this with the waiter one of the family members started to pick an argument with me !! Just glad my children were at the toilet at the time !! It was upsetting and intimidating !! But I can really say it was dealt with swiftly and professionally by the lovely waiter and manageress who also took her time to sit with me and my family once the others had gone !! For which I was very grateful for !! It hasn't put us off and we will definately return X X X thanks X X x
carlaScarborough . 2016-08-31
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We fancied a Toby carvery after a day in Lincoln so called in at 5pm to eat. The restaurant was fairly busy but we were quickly greeted by a lovely waitress who seemed to be the only one that was doing anything. Throughout the meal there were two other members of staff but they seemed to be glued to the till. The carvery was lovely the only issue was that the turkey had run out which at 5pm is a shame! The vegetables were lovely but the roast potatoes were bland. We arrived with vouchers for ice creams and these finished the meal off nicely. Throughout the meal our waitress was lovely and very attentive a credit to Toby Carvery. Overall the experience was good but there are a few things that stop it becoming excellent.
jacqui43 . 2016-08-31
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We ate here twice during our stay and the food was very good. Lovely vegetables and the pork and turkey very tender ,Fab Yorkshire puddings .Only negative was that they try to upsell puddings and drinks which can be annoying but overall a good experience and would return.It was £6.49 for the carvery but on a Sunday £9.99 ,I think a coffee is £2 so beware when ordering drinks .
e m . 2016-08-30
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Great service great food what more is there to say very clean staff very helpful but not intrusive
Onejam . 2016-08-20
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Staff really pleasant and food well presented and cooked. Really clean environment. Also very filling didn't need starter or pudding. X
Lynn W . 2016-08-16
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Service is slow, they need someone on the entry full time to greet people. Carvery was delicious as always. Yorkies especially. Had turkey but only beef gravy available or veg gravy or Apple gravy. I wanted country gravy!
Naomijw . 2016-08-13
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Oh my days! I have never seen such big you're shire puddings...ever! The food was absolutely beautiful! There is a choice of 4 meats, which are replenished in plenty of time before they run out. The kitchen staff are always re-stocking the vegetables and gravy (which there are 3 choices) and are gorgeous. The staff are very attentive and nothing is too much trouble.
Melanie S . 2016-08-02
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Came today with a mate from Dorset. We had breakfast The food was dry and tasteless. And even tho a cleaner was walking about the place was dirty their was dry veg on the stairs and in few other places. I wouldn't come again if it was free. Such a shame
daveturner77 . 2016-07-31
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A very good meal, was told that we have to wait if we wanted all 4 of the available meats but that was only for 15 mins, polite staff and very helpful. Shall definitely return in the near future !!!!
Nick C . 2016-07-24
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Fabulous quality and quantity of food and drink. Staff very very good. Suitable for all age groups, families, couples, friends etc. etc! Excellent for allergy sufferers.
Lamedley . 2016-07-17
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Came here for the second time and still very pleased with the quality and the service we received from the staff, very friendly and welcoming would recommend
Philip W . 2016-07-03
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Visited with my 2yr old for daddies day lunch whilst mum was at work. Despite being one of the first ones through the lunch run the veg was "ready to eat" and the meat was very dry esp. The beef! As for the Yorkshires I could of used them as a hammer! Eaten here twice before but I think this will be the last! And £4.95 for a 2yr old to eat is a bit naughty esp. When on my table on the day and on the Web site there's no price list for the carvery, and you don't want the awkward moment of asking the price and then saying no!
Daveytee969 . 2016-07-01
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Visited on a quiet day , food choice was excellent , staff very polite & friendly , but as it was not busy the food turnover was slow & didn't retain the heat . If I can suggest you put smaller quantities on display during quiet periods .
natashanewarknotts . 2016-06-30
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Usually go out to restaurants with the old man but, while doing some shopping in the St Marks area, decided to have a Sunday roast at the Toby. As a Vegetarian, the meat-free lunch was ace. Crispy Yorkshire pud almost the size of the plate, lush stuffing and veg and roast tates which almost rivalled the mother-in-laws (and hers are pretty damn fine). Old man was happy with his "proper" roast dinner too. Piled high plates which neither of us could finish, absolute bargain and very decent fare. Worth a visit for basic but wholesome Sunday roast. Staff were lovely too.
Michellerawlings . 2016-06-27
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Had an armed forces day meal here on saturday. It was lovely thank you very much. Hot, plenty of choice, lovely staff. Slight wait but nothing to complain about. Will revisit very soon.
Sally C . 2016-06-27
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How nice for a company to offer a meal to a member of the forces.The food was really good and service prompt
Martin W . 2016-06-26
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We ate here for lunch on Armed Forces day, didn't book in advance, however didn't take long to be seated even though it was busy! My partner had his meal for free which went down well! Very good value for money for what you get!
noonah78 . 2016-06-26
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What a fantastic way to celebrate and reward our Service men and women! We booked online which is so easy to do now because we weren't sure how busy it would be. We were taken to our table straight away. We explained that our Grandson had a complete Dairy Allergy and we were advised what he could and couldn't have to eat. The food was fantastic, the service fantastic, everything was just perfect. Would thoroughly recommend this to everyone. Thank you to Toby Carvery for such a wonderful idea to thank our Service Personnel.
Kim and Steve S . 2016-06-25
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Spacious with tables well apart giving privacy to the diner.We were welcomed by a friendly lady in charge of the bar, who shew us to a tableand brought drinks to us.. We were then looked after by a very nice waitress namedshelby who explained the process of the carvey, took the order and made us feel welcomed and at ease... the choice at the carvey was extensive with some vegetables not normally an option.. the four or five meat choices were of good quality and portions more than adequate.. the cost of the meal was real value.
malcolm n . 2016-06-21
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We called in on a saturday lunch time. The staff were all friendly and gave us great service. The carvery was looking very good this visit with a good range of vegetables all looking nice and fresh. You cant beat this place for value for money. It does have its off days but im glad to say this wasnt one off them.
Lisa2610Lincoln . 2016-06-12
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Spent the day in Lincoln and was looking for a decent place to eat, and stumbled across this place, fantastic customer service from the lady in blue hair, accommodating our huge pushchair ! The lady in question explained how it all works.......on too the food normal carvery fayre but all very fresh and piping hot, one of the best carverys in the east midlands
Steven O . 2016-06-08
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Went here on Sunday the 29th May 2016, and it was excellent the food was really good with lots of choses. All the staff were very friendly and couldn't do enough for us . All in all it was a very nice meal I have seen all the bad reviews on here for this place and I was not really expecting a lot but I was very very pleasantly surprised by it so I would recommend this place and just say go and make your own mind up and don't be put of by the bad reviews. We will most definitely be making a return trip .
sammy p . 2016-05-30
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Very friendly staff very helpful, great choice of meat and vegetables, would recommend trying the half duck too. Would highly recommend you this Excellent Toby Carvery
Heljay63 . 2016-05-29
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Thought we would give this a try as had breakfast before here which was very good but on this occasion I was dissapointed as when we arrived there was a bit of a wait for the food to be replenished ,just hope next time I go that it is better .
bovLincoln . 2016-05-21
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I'd like to thank all of the staff at Toby carvery Lincoln today who despite the massive amount of pressure they are under were fantastic, people are often quick to complain however the girls out front were amazing and always smiling DONT BELIEVE THE NEGATIVE REVIEWS YOU SEE ON HERE
epicare7 . 2016-05-02
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Oh dear. As you know dear readers we eat all over the World.Lincoln toby carvery will be remembered for all the wrong reasons..Aparently children are adults at ten years old despite not been able to vote or get married, and it would appear that it is ok to serve second choice and more expensive sauvignon at room temperature. The horrors continue with voucher codes that are not valid on Sundays, meat so tough you could repair roofs in the Orkney islands and staff that don't give a stuff.In my opinion the best time to visit this swill hovvel (restaurant) is when it is closed.Poor poor poor.Need I say more.T
Tim B . 2016-05-01
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Food was very good to be fair but that's were the positive feedback ends. The venue is in need of investment and the Staff tried to be the best they could but lacked any credible training. I was serve wine in a slim Jim glass as the wine glasses were dirty. The Toilets were absolutely filthy and had not been cleaned to any decent standard for some time. I slipped at the bottom of the stair on some grease and informed a member of staff who ignored my comments and did nothing. Will not be going back.
Redders253 . 2016-05-01
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After dutifully waiting for our table we sat down and ordered a bottle of prosecco as it was a special occasion.We selected our food - £9.45 for a meal (adult size and the same price for my 12 year old who eats sparrow portions). Tucking in we were informed by the waitress that prosecco was unavailable and offered a cheap 8% barefoot wine for the same price! - I negiotiated a sauvignon for the same price - when it did turn up it was so warm it was undrinkable - so we sent it back and went for tap water instead as we were well through our meal I then discovered my piece of beef was like a piece of leather! - by this stage the ambience was ruined - and my appetite evaporated! - Never again!
Lyndeloo . 2016-05-01
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Away for the weekend for my birthday and chose Toby carvery for me meal out. Oh it was so the wrong choice, there are so many other places to have gone. From entering and waiting 5 minutes for someone to great us things were not good. We were sat at a smudged dirty table and left for 10 minutes before some came to take our drinks order after 5 minutes the waitress came back to confirm our drinks order that was a coffee and glass of water. We then got told to help ourselves to our meal from the carvery. We went up and chose our meats i had some slim slices of dried up beef and some dry turkey. As we chose our veg i got my fingers burnt by the serving tongs as they had been left under the heat lamps. We ate our meal and then noticed our drinks had not arrived, i suppose it was a big order to remember. We asked for our bill and yes the drinks were on it. I pointed this out and i dont think our waitress believed us so off she walked with our bill only to return with a biy of paper with a deduction for the drinks on it. Not the bill. We went to pay with only this in hand and again had a 5 minute wait for someone to come to the till. I said this is my bill and was told no and was given the correct one i pointed out that we had intended to order sweets and more drinks but because the service was so bad we would go elsewhere. No apology was given and we left. The food was not cracking all the meat tasted the same and was basic mush. The service was non existent we did more our selves. I would not visit a Toby again.
Nick T . 2016-04-30
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Our family love a Toby Carvery, you can't beat a roast dinner on a Sunday. Our waiter, Barry, was super attentive and very pleasant and made our meal all the better. Only moan was that the veggies were a bit bland, but that won't stop me going back.
Largehairy . 2016-04-25
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After reading mixed reviews and previously experiencing great food and service at another Toby we decide to give it a go. So today four of us had booked and gone here. Upon arrival we were told we would be shouted once our table was ready, literally as our bums hit the seats we were shouted up, not sure why we couldn't have stood and waited a moment. We were seated at our table by a friendly lady who promptly took our drinks order. Sadly this was the only speedy bit.Our drinks were sat on the side for at least 10minutes before someone came to ask us If we had ordered any. Staff seemed very unorganized and no specific job roles / tables to serve. We were stood waiting in the Que for our carvery for a few minutes, no big deal but the man carving looked like he could do with some help! Again, comparing this to our experience in another 'branch' we received an awfully small carving of our chosen meat, looked more like a child's portion! Not much veg readily available to chose from, other than potatoes we only age the choice of carrots, peas or cabbage - I assume we were waiting on refills for two other empty dishes. Gravy looked as though it hadn't been checked in a while as had all sorts of bits of people's dinner floating about in it. Bread sauce was nothing to be deisered thanks to its poor consistency. Having said this the food we ate was very tasty and to the usual Toby standard. Compliments to the chef. We sat about waiting for our bill for at least ten minutes, again no one came! We then went up to the bar to settle it before leaving. The lady behind was very ignorant and quiet frankly rude. She was going about doing her job however wasnt rushed by any means so who knows why she couldn't pause a moment to see what we wanted or if she could help! Without even acknowledging us she glared and walked off leaving us stood there!! A few minutes later 're appeared and carried on cleaning glasses! Finally she miserably asked us what it was we wanted, when we told her we would like to settle the bill her response was 'have you been assigned a table' 'well which one was it I can't do anything unless you tell me' a simple 'Which table were you seated at please' would have sufficed! Grumpily she eventually understood we wanted our bill splitting without so much as a thank you or a goodbye when we left. Hardly what you expect from front of house staff. Sadly we will not be visiting here again!
Nicola W . 2016-04-24
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Only went once... Found orange public hair on my sausage! Really not good! It may have improved since, but I doubt I'd ever go back!
Ruth C . 2016-04-23
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Fancy something a bit different for breakfast in Lincoln? This place is quiet at the moment, but I'm sure it won't be long before that changes. Breakfast is an all you can eat buffet with all your usual items. There are one or two elements that elevate this place over others I've been to in the past. Those items are the breakfast Yorkshire puddings and the gravy to go with it. I can't help myself but have to go back for seconds on those two. Check it out.
Rugbyfan232 . 2016-04-15
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Food wasn't the hottest and my glass was disgusting had to get a new one just felt the place wasn't clean wouldn't go again bit couldn't fault the waiter Robin he was brilliant very polite and helpful
Beccalindaa . 2016-04-09
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Been for breakfast several times and it is amazing value! Will definitely be returning again. The carvery is also brill.
clairecraddock . 2016-04-08
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Thought I was playing safe by taking a £7 cab ride to this place to have dinner. It's unlike any other Toby I've been to where you get a pub atmosphere. Must be cause it's on a retail park.I got in at 20.30, they stop at 21.00 and it showed. I've got no turkey the manager/server barked at me!!The beef joint had animal tissue running through the middle of it and also pipes attached. The vegetables were very dry and hard struggled to get my knife thru the cauliflower. I filled myself with roasties.So the lesson is to stay clear within an hour of them closing and don't waste £14 on taxis!!
Overnyter . 2016-04-03
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6 of us went for lunch today. Food was ok for the price. Service was good. However I had to take my 5 year old daughter to the toilet (Mens) and there wasn't a single sheet of toilet paper available in any of the 4 cubicles. I had to telephone my wife to ask her to get some paper from the Ladies and bring to us. Not a good experience at all. I would be very interested to know how often the toilets are checked!
shaunieb72 . 2016-03-26
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Heard mixed reviews for this place so I thought I'd try it today. Yes breakfast is positively disgusting. Have to go pay at the bar before you sit down so they have your money before you realise the food is vile. My son had two sausages as he's an avid sausage lover but he said they were the cheapest tasting sausages he's ever had. Then out came my vegetarian sausages which I couldn't cut the knife physically wouldn't go in them. Then there's the vegetarian 'hash brown' as pictured. Burnt to high heaven and tasting of charcoal. Inedible. The guy that brought it out to me was sniggering then realised why when I looked it what he'd just put on the table. The meat version of the hash brown looked the same and I wondered why it was black then found out why. The Yorkshire puddings were rock hard and put grease all in my beans. The fried eggs weren't yellow in the middle they were totally grey there was no way I was eating those. The mushrooms were shrivelled to nothing and were full of crunchy bits like dirt. The toast machine has just about had it and either had to put it through 3 times or once and it was very burnt and also inedible. I went for the put it through 3 times toast and it was still like untoasted bread. Other than that there was fatty bacon or jugs of tinned tomatoes. Premier inn is a comparable price and far superior to this rubbish. I might not have demanded a refund on this occasion which I could kick myself for but they won't ever get another penny out of me. Don't waste your money or your stomach lining it's a disgrace.
mummydevvo . 2016-03-25
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A good place to go for Sunday lunch. A good range of roasts and a wide range of vegetables. Or there's a menu option.
andypratt40 . 2016-03-21
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You will not leave here hungry! Lovely food and choices for vegetarians and vegetarian gravy made to order too. We love going here! Families have lots of space, and high chairs are available for smaller children. No need to book so thumbs up from us!
tara6661972 . 2016-03-15
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Wow !! I can not believe how hard the waitress ( her name was Amelia that was on my receipt) was working! All on her own and was well on top of looking after customers, serving them at the bar as well as clearing table ! Thank you so much !
Adie2880 . 2016-03-15
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Came here as a treat for my mother day before mothers day and came with my little brother and sister. It was the first time we had been. We were amazed at how big the carvery was, we also had dessert and was very pleased with what we had. Customer service was good and the price was reasonable. Would definately come here again and recommend it to other people.
AReeve1421 . 2016-03-11
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Went as a large group (8). Great service. In general great food, filling and great atmosphere. Great for everyone inc families.
Luke B . 2016-03-10
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Really lovely place! Food 5 star was seated straight away not to busy to say it was Mother's Day as well! The Yorkshire puddings are to die for here! So yummy
Jade H . 2016-03-09
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We called one sunday morning for sunday cooked breakfast and left well satisfied. It is self service but then you can help yourself to what ever is on the counter, they even serve yorkshire pudding and gravy for breakfast if you like that.
notanothercaravan . 2016-03-07
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Good food, was very busy but only waited 10 minutes for a table and we were told how long the wait was.
joyfu106 . 2016-02-28
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We had already carvery and it is what it is for the money but what made this stand out was one of the staff went over and above and gave us a great experience. He greeted us with a smile and made sure we were served quickly and even warned us there was a big group about to go up so get to the buffet quick which was really helpful. Staff like him make all,the difference and we are only sorry we didn't get his name but it was this evening!
Pamela P . 2016-02-19
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Had our first taste of a Toby carvery on sunday. The meat was succulent and the choice was good.The vegetables were a bit over cooked for my liking, but the choice was adequate.It was busy wit a long queue all the time we were there, so it is recommended to book in advance.
yashimoto . 2016-02-17
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If you've ever been to a Toby before you'll know what to expect. A plate with meat and veg, all as you'd expect from a Sunday roast. If you haven't you may feel a little let down by their meat portion sizes but I guess the restaurant chain has to make money somewhere.
Sean G . 2016-02-16
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We met my sister in law for a late lunch arrived about 3.p.m. and place not busy. We were seated and drinks brought unfortunately there was no turkey on the carvery but other three meats were well stocked. Worried that the vegetables may not be hot but they were fine. Good selection and an ample portion of meat. The beef was very good and I thoroughly enjoyed it. Managed to make room for the winter fruits crumble and custard which was excellent. Each person got large jug of custard. When in the area will definitely visit again.
touristgirl23 . 2016-02-07
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Having been previously for lunch & dinner separately, the breakfast foods were average as bacon was like cardboard & coffee wasn't the best. Friends knew the staff though having no service or checks to ensure all was ok, this was disappointing for me. I liked most of the foods & for the price is best of all!! I wouldn't rush back for this meal again, but a nice change & filling too.
Brads225 . 2016-02-04
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4/2/16 Came in for lunch at 1:30. Food was good but service was shocking. Waited for a long time to be seated even though the restaurant was half empty. Waitress then took us to our table, asked us what drinks, and left. Eventually we went to the bar to ask if we were meant to go and help ourselves to food or wait to be asked what we wanted. They said to go and get food. When getting gravy I burned my hand as the gravy pots are stood on a big slab that is heated from underneath. When I went to the bar to get ice the bartender told me there is a sign saying "caution: hot" but it was a tiny sign round the other end of the gravy station. Not good enough for something that hot! Food was decent. The waitress came back to ask how our food was and then rudely walked away before we even had chance to answer.
EBry93 . 2016-02-04
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What ever city we are in we always find theToby, you can't beat them for value. I have been in restaurants and paid over £15.00 and not had as good a meal as I do at a Toby.OK you have to queue up at the deck and get your own but this is good because you can reduce one thing and increase another, we go through a phase of not having potatoes so it works for us. The price is terrific and incredible value, Toby we love you.
Martin R . 2016-01-31
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We went for a Sunday lunch with the family and it was just ok overall. The food was all well cooked and hot, but it wasn't anything special and it didn't beat a home-made lunch. If you're feeling lazy and just want a plate of hot English grub then this is the place, but if you want a quality meal for your money, keep that money in your bank and cook it at home
Liam F . 2016-01-31
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Toby Carvery are offering a few promotons at the moment and 1 of them is 2 carverys for £10. You don't even have to print anything out, as I just showed them the deal on their website using my phone.The food is all really good quality, as nothing has been sitting for too long and drying up under the heat lamps. The meat selection was excellent (4 to choose from) and the sides options are varied and ample.The only critisicm would be that the utensils that are used to help yourself to the sides are really hot !!! There are small napkins placed along the top which help, but a sign warning of this would be helpful. Maybe a different type of material could be used for the utensils too that doesn't heat up as much under the strong heat lamps?The service was fine too as we weren't waiting for any length of time during our visit. The tables were clean as was the cutlery and glasses. All in all a great meal at a great price.
Dirk L . 2016-01-27
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We were visiting Lincoln from Grimsby and we had a mix of people with disabilities, special needs and children with behaviour issues. The staff were at first a little flustered at the size of our group but they sorted us out with tables and drinks in no time and we all sat down to a good hearty meal on such a cold winters day. The children particularly liked the special roasties and the refillable soft drinks. Thanks everyone!
Claireopatra . 2016-01-22
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We came here as a family in the evening due to a voucher promotion.We have eaten here before and it was great, although it was earlier in the evening so maybe that is where we went wrong (but only for one aspect ** which I will explain below)Veg - good selection but the majority of it was lukewarm due to no doubt to the fact that it had been on the warming plates from when they opened and we were there at about 20:30** Carrots - hard. Beans - hard. Cauli - rock hard. Add the fact that the veg overall was lukewarm = yuck.We also felt that the meat portions were very stingy - 3 thin slices per person!We won't be in a hurry to return.
Deborah Louise G . 2016-01-16
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A family member is a vegetarian and even though it is predominantly meat based there needs are catered for very well with a good selection of options, the staff are both pleasant and professional. My only criticism is that the real ale is not on draft but bottles, although I do appreciate real ale isn't really viable for many places. We will be back, again and again.
Mack468 . 2016-01-11
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Went for some food and drinks today. Asked if we wanted drinks said could we have a few minutes waited around 15 before they came back. Ordered a salad no lettuce so no salad. Ordered 3 carverys and kids meal. The carverys you go and get yourself we asked if the kids meal was brought to the table ? The waitress didn't really have a clue said its left where the carvery is . His am I supposed to know when it's there ?? Had to go up after we got our carvery 15 mins later still wasn't there. They said 5 minutes I asked if they could bring it over with veg and gravy about 10 mins later it came no gravy. The carvery was nice apart from the beef which was tough. Wasn't asked if the food was ok.
Pingupsycho . 2016-01-10
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This was my second visit out of three to a Toby carvery with the family. Whilst out venturing around Lincoln on the last day of our holiday out of pure luck we found a Toby carvery, not sure how we would have missed it though! It was very quiet and peaceful considering it was nearly 3 in the afternoon. Food was lovely as usual, gammon was slightly too salty but the amount of beef they gave me took my mind straight off it, not faults other than the possibility of closing the curtains or having a fan on as it was a very hot and sunny day! No fault of the restaurant but I couldn't open the bottle of my Ginger Beer :O I was mortified! But a very nice waitress came over and replaced it in an instant and what a very nice Ginger Beer it was!Great for a nice lunch out with the family, I recommend the King Size plate and a bottle of Ginger Beer, you won't regret it!
ABbrook . 2016-01-07
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Called in with a friend thursday afternoon only one other table of 4 in waiting staff seemed uninterested however the lad carving the meat was very chatty and pleasent. most of the vegetables where hard dry n shriveld up wouldnt return here in a hurry yet ive visited the ones in newcastle and nottingham n they where spot on couldnt fault a thing
Abi W . 2016-01-07
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Bacon superb, fried eggs miniscule and dried up, mushrooms dried up. What few staff were there did not seem very interested. Toilet could have been cleaner.
bigalcw . 2016-01-01
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Met up with friends for an impromptu meal and the Toby seemed a good option to cater for our families. The kids really liked it, the food was hot, tasty and plentiful. The staff were really friendly and professional. It was also great value.
anfaev . 2015-12-30
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Called in with two friends for a last minute meal. Pretty good variety of choice on the carvery, with a choice of three meats . Generally satisfied, but could have been hotter. Decent value for money.
Brian D . 2015-12-29
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It was approx. 1500 hrs when we entered .No staff around so walked over and sat down, was then approached and told we had to wait to be seated by a 13 year old boy. There were only about 5 couples in there ! The boy let us stay . Ordered the drinks ,not much of a choice, then went up for the food. Checked it out first as given it was not busy and mid afternoon it may have been heated to death or scraps. But it was not . It all looked good and well stocked. Got a good portion of all the meat, it tasted good too. The building is dull and boring and no atmosphere at all . Dishes were cleared eventually, so my wife and I sat awhile and chatted , it was still not busy and we watched other people who knew the procedure wait and wait to be seated when the 13 year old interrupted snapping that I could pay at the bar. Trying to not go mad went over to the crowded bar .NOT customers but the STAFF ! . Will not return. The Toby at Badgers Mount Sevenoaks Kent is excellent.
Gregg M . 2015-12-29
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Entered to be met by sign. Wait to be taken to table. No sign of ppls, so went to bar to ask if we could go to table. Blue haired female walked me back to sign, to be told wait (80% tables empty) then spun round to be waved over to table by said person. I asked if we could change table to be told (bluntly) NO. Other tables reserved. wow. (no reserve signs on ANY tables) she then storms off. Well there's a welcome. Goes up for carvery. Asked for pork/beef to have one small slice of each, As chef hands me plate I nearly dropped it due to plate being SO HOT. Had to ask for napkin. Food wasn't great. On plus side, young male working at bar was VERY pleasant and professional. YoYo's will be getting my money next time.
Neil M . 2015-12-29
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The poor level of customer service within this establishment is endemic. It starts at the very top with the management, filtering it's way to the very bottom to the waiting staff. The quality of the meal you can expect is a complete lottery with the odds leaning towards an 80% chance that you will leave extremely disappointed. Depending on when you go in; it might be OK, then again it might not. It might be hot. Thee food may be hot, whist more than likely it may not. This company must be losing a lot of potential income, as looking on this site this problem seems widespread across the whole chain of restaurants.
Stephen M . 2015-12-28
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I should have turned around when I saw the signs on the door saying 'no sausages'. How is a firm like this unable to source sausages?? But, I was there, so just dived in. Went up to the counter.....no bacon, a couple of 'Yorkies', no breakfast gravy, a smattering of hash, no brown sauce. I waited ten minutes for the bacon to come out, then just took what I could. The table I sat at was sticky and unpleasant, lots of rubbish underneath. When I went back to the counter, there were loads of 'Yorkies' but again no breakfast gravy. I asked the monosyllabic fellow who came out of the kitchen how long it would be, he said 'five minutes'. So, I waited five minutes. And when he did finally appear, I questioned him again, he said he'd bring it across to my table in a couple of minutes. I ate what I pulled from the buffet, but no sign of the gravy ten minutes later, so just walked out. The hash had potatoes that were so hard that it pointed to not being cooked properly. I've been to Toby breakfasts in the past and they have, without reservation, been really good. But this was just absolutely rubbish. My suggestion, before going to pay your money, go and see what is on the counter. If it looks good, then do so, because they can be really good. Wish I'd done it this time, because half the metal counter was empty.
Pebble-dash-quality . 2015-12-22
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Went in the Lincoln Toby carvery about 17.30 hours on the 14th December and it was 90% empty. The waitress showed us to a makeshift table adjacent to the French windows overlooking a cold wet and dank patio. We asked for a different table so she offered us the same type of table on the opposite side of the doors but still a makeshift set up. We asked if we could have a booth or a proper table but we were told they were all completely booked. We said we didn't want to sit on those makeshift tables and we weren't offered anything else, nor any apology and so we left. My friend went into Debenhams so I decided to call the duty manager to see if she could resolve the issue or offer an explanation. She was completely clueless and totally disinterested, in fact coming over as if she were a 14 year old bimbo. She did say that all the tables were booked for parties for a half hour's time. To which I asked why the waitress hadn't explained this in the first place, and I why there weren't any 'reserved' signs on all these tables. The duty manager said they don't use them, she said they put a menu on the table to mark they are reserved. I asked how she expected the customer to know that? She didn't answer. I then asked for the head office customer complaint's telephone number. She said she didn't have it. She told me to complain on line but even if I did it would be the Lincoln Toby Carvery that called me back anyway. Basically, she insinuated that I was wasting my time complaining and that it wouldn't get me very far We went across the road at the Chinese buffet and because we had parked there we came past the Toby Carvery an hour later to get to the car and although significantly busier it certainly wasn't wasn't full. I contacted Toby Carvery head office today who said that they were escalating the complaint away from site, though it might take seven days for someone to get back to me. I am not holding my breath, given the comments by other customers on here. It seems to me that this particular Toby Carvery is staffed by clueless and totally disinterested young women who are either at University and this is their part time job and they are just going through the motions, or if it's their full time job they have just mentally switched off for the shift. Either way, I wont be back...
Stephen M . 2015-12-15
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I went with 4 friends. Waited for a table for 15 minutes even though the place appeared empty. Then after we sat down no one came to us for at least 15 minutes and then we had to go and find someone, we didnt know what to do, as in should we just go up to the carvery or wait for the waiter to see us first, it all seemed very vague or do we get our own drinks or does the waiter get them? Finally we went up to the carvery, queued for 10 minutes. The amount of meat was very sparsre, a childs portion in my opinion. I do not eat huge portions but but a normal portion it was not. I was going to ask for more but felt it would be embarassing. The vedges were peas, carrots and cauliflower cheese and red cabbage. Last time I came here all vedges were fresh, not this time. The sauces and gravies were not labelled. The best thing on the plate was the mashed potatoes , only because it was buttery. Very disappointing meal, plates were cold too, so by the time you were half way tthrough your meal the food was stone cold. I shall not be going here again.
Linda M . 2015-12-15
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37 Opinions
We called in yesterday before visiting the Cathedral. A member of staff asked us to take a seat and they would be over shortly to take our order. We had 2 lattes which were lovely and hot, 1 fruit scone with butter and jam and 1 cheese scone and butter, both were served warm and were delicious. We will call in again when next visiting Lincoln.
142 Opinions
I went in here today with friends for lunch myself and one of my friends had a roast lamb dinner but the roast lamb wasn't roast lamb, it was lamb chops instead which were tough and fatty, myself and another one of my friends ordered a milkshake and it appeared to be from the milkshake shop next door. The menu does not state the lamb was lamb chops and that the milkshakes are from the milkshake place next door.
2681 Opinions
Had a great evening grabbing food and drinks with friends, staff were very attentive and servers were brilliant. Food was delicious too! Great value for money, will be back in the future.
561 Opinions
Went in today with family for a meal while on holiday and was seated straight away and service was also fast and can say we all enjoyed our meals