Toby Carvery Coldra in Newport

Definitely something not right here. Very stressed waiting staff, argumentative with each other, not much evidence of good leadership as seen at other Tobys. Staff seem so unhappy. The chef who served our carvery was however really lovely and helpful. Serving area of the carvery was full of old food and not clean, sauces and gravy all very low and only a bit of cranberry left. Sat surrounded by dirty tables and carpet has yellow tape in places making the room we were sat in look tired. We either have a really lovely .meal or an absolutely awful time here and this visit was horrid, long wait for drinks and glasses, pigs in blankets came out at end of meal despite asking. Corporate please invest in this Toby with new carpets and maybe some help for the staff. Please do not reply with the usual we will take on board and feed back to team, actually make changes, sweep the car park, sort the rope area and rope fence out. Spend money on making it a great place to eat and staff to work.

The food was fab and the kids chocolate Sunday was amazing 🤩 Claire was amazing at her job! Would definitely be back again!!!!

Staff are excellent, food lovely. Great restaurant

Our server Clare was amazing, very welcoming with outstanding customer service :)

Great place to eat wigh lovely staff

Asked for 2 veg bowls as my girls only eat 3 veg barley fill a bowl. The man serving said I'll give u plates to make it easier as they had a big Yorkshire pudding. When the bill came we asked why the kids were marked down at £5 each as I specifically asked for veg bowls. Was told because they were given plates that's the price. The manager came over who was very rude and said I will take the word of the man serving the meats wouldn't bring him to the front ran out the back came back and said no it's full price because they had plates with a spoon of carrots and peas on. Never had a problem before ordering a veg bowl for my girls as they don't eat most of what's there . This time we had a rude manager a staff food server who out right lied . Sadly this experience was enough to put us off going back . We drive and hour just to go there

Really good value for money, great all you can eat breakfast although a few extra items would be nice..black pudding isn't available which is a shame. If I can criticise anything it would be the cutlery..no butter knife for toast..the knife you get is great for meat but you can't get the butter out of the plastic carton with it. In all it's a good value tasty breakfast though 👍

Food good been with my family many years the last time I had food there was still good . Then I received a 100 pound parking fine. I have since found out u have to register your car .y can't staff ask if u are using car park . If so can u Bob your reg in pad I wasn't aware u had to do this as it was a while since I dinned there. So was unaware. I had to do this .u can be rest assured I won't be eating there again shame really

delicious dinner, fab service 😊

Food was good, we went there for breakfast. The only thing that let it down was no black pudding on offer

We always go to newport toby the best carvery I've had

A lovely carvery today , I really enjoyed it 😀 Great staff ,very friendly

Typical Toby restaurant very busy, fresh food is almost guaranteed, gets very loud and queuing for food can take a while during busy times Don't forget to enter your car details upon entry or you'll be charged for parking

Stopped for breakfast today. For the price it is really good. Some items were a little cold but there was plenty available and it was topped up regularly. The good was tasty and well cooked. Staff were lovely, very friendly and welcoming. The toilets could do with a bit of a face-lift as they felt and looked quite tired and a bit grotty.

We had great service for a large group with an evening meal. Staff were really very accommodating. Slightly disappointed with carvery that was warm, not hot and some vegetables overcooked and just warm too. Great value though, and super desserts!!

Called in before travelling to Gatwick, good selection as always, and good service. Toaster needs some repair work doing.

Went for a carvery, had to sit by the bar as didn't book a table and it was Sunday, didn't bother us. Advisable to book in advance if you want a table in restaurant, nice atmosphere and reasonably priced. Plenty of choice and good food despite how busy it was.

Kacey was was a wonderful hostess and made us feel welcome from the moment we walked into the venue this evening. We had the offer of starters and our drinks and menus etc, and within minutes were promptly served with more than generous portions with a choice of five roasts and mountains of fresh vegetables, sauces and gravies and second helpings of the latter. When I was unable to finish all the meat, Kacey swiftly got me a doggy-bag to enjoy the surplus another time. A great night,a wonderful atmosphere and great service, with family members made me feel that Christmas had come early!! Kacey deserves an Employee of the Month bonus in my honest opinion! Highly recommended and will definitely be back soon!! 10 stars 🌟🌟🌟🌟🌟 (out of 5)🌟🌟🌟🌟🌟

Excellent friendly staff.. Though roast was ok. . Had better .. Yorkshire's were would've liked cauliflower cheese..as no longer have macaroni cheese anymore All in all ok

Thoroughly enjoyed my visit there. Very busy but very good.

A really good meal at a good price. Service is great.

Dreadful. Booked but had to wait 30 mins for a table. Drinks machine empty. Beef not edible gristle ..lamb just as bad. Mash lumpy. No gravy. Had to wait for some and it tasted awful (think we were given veggie gravy) Ordered ice cream. Took 30 mins to come....it was like milkshake. I go to Over in Gloucester which I give ten out of ten....Royal Oak Two. The manageress did refund two of the meals

Lovely roast dinner. Fabulous staff including lovely Clare who served us.

Super fast seating and service for drinks, Kasey was so attentive to our needs. Food was plentiful and boiling hot and did t disappoint. Would highly recommend

Lovely staff, and lovely food. Come for breakfast few times a week cannot fault the service we get amazing staff

Staff are welcoming great atmosphere and amazing food

Great food, staff very friendly and helpful. Highly recommended for family meals. Advise booking as it can get busy as a very popular restaurant.

Never the best there, I really don't know why I bothered going as it's never the best place to eat.

Went yesterday spend £20 on drinks. Lined up for dinner for approximately 30 minutes, they still never had mash potatoes. Everyone was waiting for it. Decided to leave absolutely shocking place,will never return there went to harvester instead 100% better

I'm fairly stupid, i asked for coffee and i was handed a dirty mug. I need to know where the coffee is, the location was not by magic automatically in my head, but no one helped when I asked. I did eventually find it, but everything else was fine

What can I say, it's Toby carvery!

We went to the carvery in Newport October 10th at 6.30pm. The staff were wonderful especially Clare our hostess. We don't mind the queuing up for food. But the food was definately not up to standard. The roast potatoes were soft, the parsnips were hard, the veg well over cooked. The meat, well if you can call it that was absolutely disgusting. The gammon had fat running through it. The pork was really tough, but the Beef was just so awlful, you could not eat it, it had fat and sinue right through it, in fact we didn't eat it, it was just awlful. There is never ant mint sauce when you get there. No apple sauce. The gravy was nice. I think cooking standards have slipped with the meat. They cut you such a small portion these days and it was never like that ever. We were really disappointed in the food in general.

today the queues were very long and it was peak time think it was due to the offer but I was amazed how efficient it was run all the staff were working so hard all the food was kept fully stocked up Well done!!!

After a bad experience a while back and thinking we would give it another go. Can honestly say. It was the best carvery we have ever had. All 4 of us full on agree. Atmosphere was a bit loud. But understandable as it was very busy. Will definately be returning. Well done guys ❤️

Had food this evening and was served by the fabulous Clare. Always cheerful and more than happy to help. Brilliant choice of veg including sprouts and to top it off we get 25% off ! You couldn’t make a roast yourself for cheaper! See you soon

Very busy when we called in. Parking was easy regardless of how bust it was. Food was lively as always. Waitresses were very accommodating and helpful. Can't beat a good toby!

I have been to other Toby restaurants accross the UK including London and Birmingham. This one is clearly well looked after ( the carpets are not worn or tired) and staff are warm and accommodating. There is a warm atmosphere. I was late coming from work and did not have the impetuous to cook, so rang this Toby. This was 10 mins before the last order could be taken and I was at least 15- 20 mins away. The lovely lady who answered, despite me being pescatarian came up with an option and said we will put it on now, so it is ready when you get here. I got a lovely salmon encrypted which I combined with the usual. I treated myself to an apple pie and custard, which was delicious. Well done! Thank you.

We did not have a good visit. We walked in and were at the door for 5 minutes waiting to be sat. My friend ordered starters after taking her order. We waited 20 minutes for them to tell us they didn’t have any popcorn chicken left. We then had to wait another 20 minutes for the food to arrive. We had to ask for the bill multiple times as the staff didn’t seem care as they was just talking amongst themselves. It was an appalling service and really needs to be sorted out!!

We visited this branch of Toby Carvery Sunday evening and, to no surprise, it was packed! It was exceptionally busy but the staff were warm, welcoming and pleasant and were coping very well for the number of Guests they had dining with them. We were served promptly at the bar when we were waiting for our table to be ready (we anticipated this as we were early for our reservation). The host was welcoming and friendly and apologised for the delay in showing us to our table but, to her credit, she showed us to our table bang on our reservation time. There was a slight queue for the Carvery, but again, this was expected. When we reached the counter we were offered the choice of delicious looking meats - my partner opted for "a bit of each" to which the gentleman serving high-fived him for having the 'mixed grill' - he was a charismatic and friendly chap who has excellent customer service skills. I opted for the lamb and gammon and both were deliciously lean and perfectly cooked and tender. The vegetables and such were well topped up and piping hot and were very good. All-in-all a very good experience. My only critique would be that the dining area needs a good make over - damp patches on the ceiling, bare plaster plaster where the ceiling has been repaired, marks in the paint work, damaged/broken wall light fittings- not that it would stop us from returning at all! I know it's probably down to budget limitations and out of the branch managers hands. All in all, it was as one would expect from a toby carvery- a decent meal, a cold pint and an lively atmosphere.

Carrots Tastes Off And Meat Was Hard And Greasy

Our waitress claire was very friendly but long wait for a table even when we booked

Order placed at 14:12 not received until 16:36

Very late (2 hours from time of order!) but food was nice, although a bit cold by the time it arrived. Unsure if this was a Toby issue or Just Eat driver issue

Friendly staff / catered to our weird allergies Delicious food / Warm atmosphere

Had an amazing visit, recieved a warm welcome from Josh and had quick and efficient service from his team. Carver, didn't catch their name, was polite and skillful. Definitely recommend the king size upgrade! Would recommend visiting!

Great meal. Wonderful service. Food constantly being refreshed. Many thanks.

Lovely beef dinner with a glass of Bailey's, chocolate sauce ice cream for pudding .. beautiful

Pop in for breakfast everything was available and tasty

Strange that out of around 8/9 veg options you have when you go eat in house the only veg they provide you on your takeaway carvery is peas and carrots? I even specified in the notes to include every veg item they have. Roast potatoes were stone cold

Came in on Sunday, extremely busy, however everything was superb! Will be back again!

Gravy had spilled everywhere and was leaking out of the delivery bag. Forgot stuffing.

Went for a roast, good value for money. 16£ for a drink, roast and dessert.

good food, fast delivery & on time well done.

My favourite place to have a carvery! Beef dripping roasties are stunning🥰staff are so friendly.

Meat and Yorkshire puddings lovely but rest of food was very dry

Very nice place, food was lovely and service was good , will visit again. Very happy

Amazing customer service, Kacey was amazing

Always great at the toby in newport. Great food and great people.

Very nice food, the best choice of meats I’ve seen anywhere.

Amazing home made cook dinner it was delicious carrots and parsnip bake was yummy my grandsons devoured thiers

Wonderful staff, top tier service and amazing food!! Highly recommend!!

Kasey was our server and qe had excellent service

Very good food, never been before, my meal was lovely, definitely will come back again!!

So easy to score cocaine in this place but have your dinner first

Great food, great choice of meats, no pre booking needed. Eat in or take away options available also until 8.30 pm. Spacious lay out indoors and lots of seating available including many cosy small tables for 2 to dine. Friendly staff, small outdoor seating area at entrance but needs work done as uneven paths & patio slabs etc but have been highlighted clearly with bright yellow spray paint. Car park is on a slope and uneven with potholes . Car park is a little dark and in need of more lighting when walking to and from carpark to pub and eating areas. Car registration details must be logged into mini touch screen situated near main entrance for parking eye and car park security systems. Interior is clean, nicely decorated with a huge feature fireplace at its centre. This is to date my 1st choice and my favourite of Toby carvery establishments.

Staff are nice foods cheap and cheerful

Lovely food as always and amazing staff

Great service. Devon was very helpful

Food was lovely and fresh. Quiet atmosphere.

Went on a Friday evening and was surprisingly chill. No queues for carvery and food relatively fresh.

Kacey served us, it was great food and service, and Josh made some great small talk and great food and we enjoyed the experience thoroughly!

The food was okay, great meat, sadly, the rest was okay to poor. I get it, it’s a carvery perhaps feeding people who can’t cook but, for me, soggy veg, all veg tasted the same 😔 very hard potatoes and gloopy gravy do not represent good value. The paint is peeling, the plaster blown and damp. The staff do care and the service is very good. I guess you know the pub needs a few bob spending to get it up to standard but, c’mon guys, must try harder. You will always make big bucks at this location, the profits wouldn’t increase if you spent £100K but, integrity and care would be appreciated. We won’t be back and we doubt our comments will elicit a change, I can’t help thinking we are not alone.

Absolutely shocking to se that all the vegetables were all dried out nothing was fresh at all all the handles on the spoons were touching other foods we fancied a nice roast dinner couldn’t stay and eat absolutely disgusting food wat a shame

After my mum got married we had arranged with Sam (thanks to Josh) to host the wedding meal at Toby Carvery. Sam was absolutely amazing, arranging all of the tables, decorations and making sure that we were all happy and enjoying ourselves. She made everything easy for me and I only had to drop off the decorations. Sam even went the extra mile and helped the bride, getting her food and personally delivering it to the table. We are all so grateful to Sam and everything that she did for us. We go to Toby quite regularly but on that day, the food was the best we’ve ever had. It felt like everyone played a part in making my mums day a perfect one. Everyone was served very quickly and all enjoyed their meals. We were absolutely delighted with Toby Carvery and everything they did for us. Highly recommend booking Toby for your wedding party and any other major life events. You will not be disappointed.

The meal was very good. I would have liked a bigger choice of veg. Graveyard excellent. We visited at 4pm & nearly empty within 30 mins it was packed.

Food was absolutely freezing and tasted stale, roast potatoes was burnt freezing and stale!

We booked a table but couldn’t believe how long the queue for the food was. Sadly I was hugely disappointed. The only vegan option was off the menu unless you wanted a salad (we could have stayed home for that). The veg wasn’t labelled if it was vegan friendly or not, so I asked the boy who was carving the meats if the mashed potatoes were made with milk and butter and his reply was rather rude saying “of course they are” and got pretty shitty when I asked if they had boiled potatoes instead. Sadly my daughter was unable to eat with us because of this and sat with just a drink. My meal was mediocre at best. The carrots were hard, the mashed potatoes were lumpy and tasteless and the cauliflower was hard. The peas, gravy and mint sauce were nice though!! I also thought the decor was rather ‘fetching’. Especially the strip of damp on the wall between the door and window. Very dated is the only way to describe the place. It’s probably somewhere I will never visit again or recommend to anyone.

Brilliant service by Kacey. Friendly and respectful with her service. Highly recommended for a visit

Great service by Kacey. Very friendly and respectful server. Highly recommended for a visit

Kasey was a great host, very helpful. Many thanks.

Kacey - lovely young lady , very friendly and helpful

Attended Toby Calvary for breakfast this morning. I was greeted by Leanne & Clare who were so friendly, polite and helpful, nice to have lovely staff to make our visit enjoyable. My only niggle was that the toast machine could have been set at a better position for colouring. I put it through once and it’s was still bread, through twice it burnt. But besides that very good and enjoyable food. 🙂

Asked for extra gravy, got none. Asked for no stuffing, got given it. Potato's were hard and looked like they were the leftovers.

We went to the Toby on Saturday 1st Dec our server was a nice girl called Beth. I'm vegan my partner is not. I ordered the carrot Wellington. All was good. Beth came out to say the packaging was missing from the carrot Wellington so there was no way to tell 100% if it was vegan. But the mushroom pie was. So thats what i had. Thank you Beth for going the extra mile. Now it would be nice if the breakfast menu was overhauled for vegans 😉. That would be awesome.

We ordered at 14:48 and our food wasn’t delivered until 16:08. It arrived cold. Absolute waste of money.

the girls that served us were amazing, I try too let my son order and pay, sort of help build his confidence. Both of the servers were amazing with him. food was OK nothing special but my boy liked his ice cream at the end

Great family catch up over lunch. *** Be vigilant about adding your car registration apon entry or you'll receive £100 parking ticket *** Tip. If you were like me and didnt. Bring your ticket to the bar and management will assist 👍

I would never go to Toby Cavery Coldra again. Although we had booked a table we had to wait for about 15mins to sit. The queue for food was horrendous. When we did have our lunch it was cold, the cabbage was that stringy you could use it as a washing line, the roast potatoes were dry and hard, the stuffing was like a block of cement, when asked if we could have fresh we were told to pick the best because it was all the same. Gravy was stone cold and needed a chisel to cut it. Didn't stop for dessert.

Despite being busy, the service was great. Very friendly staff. Food was tasty. Would definitely go again!

roasties not cooked correctly "still hard" delivery was on point but was missing the loaded roast potatoes and lemonade.

Good food, comfortable restaurant

In all fairness the food is good and well presented but some of the people eating there are absolute pigs stacking the plate up until the food is falling off and gravy dripping on the floor not tobys fault but very off-putting

The carrots did not taste as fresh, but apart from that, a good meal.

Having a meal desserts and drinks for 6 people and 1 person wanted a takeaway carton as couldn't finish thier meal was told its 1.99 for the carton after just spending £100 appalling.

Come here very often for family events, today we booked but unfortunately couldn't finish so asked for a takeaway box, thinking as they serve takeaways this would be no issue at all but to be told we had to pay for a box after paying for 6 adult meals, drinks plus desserts from the manager we told we could have a bag, very poor I've worked for sizzling pubs myself and never heard anything so stupid in all my life the manager was rude and sarcastic very poor service

Been to quite a few Toby's I have to say this is the first one I have tried meat other than turkey, the meat didn't look like it needed a defibrillator somewhat more than gravy. Roast potatoes not greasy some crunchy some not, lunch to die for today thank you guys for a fab experience

Missing Mac and cheese with the chicken pops and onion starter

Very drab decor with water damaged walls going without repair. Desperately needs a refit. The carvery however was tasty and the staff polite and helpful. Easy parking.

Not really one to leave bad reviews but this has to be mentioned. We had a table booked last night for 4 adults and 3 children and we hoped it would be a nice place to come and have a late dinner as we'd all been working. When we arrived at the restaurant we had trouble parking and as I am disabled I was unable to park in the designated location as there were only 3 spaces anyway. 1 of those spaces were being used by I later found out to be a staff member but that wasn't nearly as bad as what was to come. We were seated in the waiting area until a table became free and that wasn't really a problem as it wasn't that long before we were seated. We were placed in an area of the restaurant where my grandson was nearly knocked over by a passing customer while we waited in the queue to get our meals so his dad had to seat him elsewhere. While we were in the queue we noticed a very large amount of unhappy looking customers as well as serving staff. The one server looked as though she was under so much stress and no body came to help her and she really looked as though she wouldn't be going back to work there again. Being a carvery the one thing you would expect was the meat but this was not the case. None of us like turkey but it was the only real meat that was on offer. The beef and lamb had been taken and used to fill the pots for the online customers so when we finally got to our turn in the queue it had all gone. This restaurant definitely values its online custom over the ones that actually make the effort to actually show in person in my opinion. There were quite a few unhappy customers as you can probably guess and the other food there was very poor also. The roast potatoes were dry and had a very strange taste and the vegetables were undercooked, like the turkey which tasted like blood. It ruined a nice meal in many ways and I could mention alot more about the place itself which was what my daughter described as "grim". The toilets were not very nice either. Considering the night cost my partner well over £100 we were all extremely disappointed. The dirt from the car park too when i did finally get a space and carried to our new car from out feet also cost me a small fortune to have cleaned this morning. We have spent days on farms and came back cleaner. All in all a very disappointing evening that will never be repeated. Toby was always the go to carvery but it is now far from that and we will personallly never visit this particular restaurant ever again. If I could leave a zero star rating I would so 1 is being very generous indeed.

I dont know because my food never arrived!! there was clear deliver instructions given that were not followed. Driver was supposed to call when he arrived outside but i received no call. I am homeless and in temporary accommodation that was the last of my money spent on food now i cant even eat