Based on 139 opinions finded in 4 websites
Based on 139 opinions finded in 4 websites
Opinions
The worst service and atmosphere ever threw my food into the sandwich! Did not want to serve as they had already cleaned down, althought it was four in the afternoon and they close at 6 pm. I never write reviews could not believe the service and how the girl was employed, she is clearly not happy working at all. Food was good rest was awful!
kelly guy . 2024-11-08
MORE AT Google
Absolutely amazing service. Very friendly and fast service! Never fail to disappoint! We love coming here!
Rebecca Butler . 2024-10-19
MORE AT Google
nachos where stale low.thwu had been left out over night, I couldn't eat them and the delivery guy couldn't speak English and refused to give me my food because he couldn't work out on his phone what delivery was mine even with me showing him my delivery code and where I ordered from.. shocking food quality and delivery service
Aneliese . 2024-09-02
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not happy at all, didn't read the notes and was missing a 6"sub
Aneliese . 2024-07-20
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amazing customer service, actually read the comments section and I really appreciate that thank you so much 😊
Aneliese . 2024-06-11
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absolutely delicious food and plenty of fillings. staff were friendly, would recommend.
Rebecca . 2024-04-07
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It’s a great place but unfortunately they close consistently before the advertised time
Igor Juszczak . 2024-03-25
MORE AT Google
sent us the wrong cookie, crips and wrong drinks
Lucie . 2023-12-18
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missing cookie and pigs and blankets, and very cold food
Kamil . 2023-12-01
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I am starving and it took forever
Lola . 2023-11-02
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I recommend this place. I know a thing or two about food and this Subway allows for good eating. Everything fresh. Staff looking like they wanted to feed you the best sandwich you ever had. Quiet - all the normies go to the Micki Dee nearby. I will personally visit again.
runkurgan . 2023-09-13
MORE AT Google
Amazing great fast delivery! Thanks
Kristie . 2023-09-12
MORE AT Just Eat
Food clearly prepared when order placed 2 hours ago. Salad soggy and warm, nachos and sub stone cold!
Stacey . 2023-09-09
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Bad, food soggy and cold, not toasted as requested. First and last order! For lunch anyway, very dissatisfied.
David . 2023-09-04
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The app says it’s been delivered but nothing has arrived
Lowri . 2023-09-04
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Stone cold because it took an hour for delivery
Rosie . 2023-08-28
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Didn’t even get the food after waiting over 1 hour
Morgan . 2023-08-15
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Was missing a drink I payed for and didn’t get it
Casey . 2023-08-10
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Food was cold wasn’t happy won’t be ordering from here again!
Jacob . 2023-07-07
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Wrong sauce on our subways. Meaning my friend was unable to eat her subway. Tried phoning restaurant but got no answer. Wrong crisps delivered also meaning I was unable to eat them due to allergies. Poor experience all round
Joseph . 2023-06-01
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You’ve sent me a 6 inch sub I ordered a foot long
Shania . 2023-05-27
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DELIVERY DRIVER TRIED TO ROB OUR FOOD AND DELIVER OUR DRINKS.
Soph . 2023-05-23
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Cheesy garlic bread missing!!!!
B . 2023-05-21
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Food was late, cold, nachos cold, didn’t give us right drinks and wrong subs
Serhad . 2023-04-25
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Food was lovely but they didn’t put the cheese on both subs 😓
Helen . 2023-04-10
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Wrong order an tipped eberywhere !
Hannah . 2023-04-09
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I ordered 2 foot long subs on tiger bread and toasted. When they came they were both on Italian bread and not toasted. The side of crinkle chips were freezing cold. They also didn't deliver the crisps which were part of the meal deal. We tried to call the shop a number of times but got no answer.
Emmet . 2023-03-06
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I paid for a 1.5L Tango but I just got a 500ml bottle
Joe . 2023-02-22
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Missing items from meals and salad. Very disappointing.
Elizabeth . 2023-01-26
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Holy moly we got so much in our salads today! The amount is usually good, occasionally it's a bit lacking, but today it's absolutely full. My salad order only consists of lettuce, cucumber, cheese, onion bits and Italian bmt but they've chucked in piles of everything. Really appreciate today's salad assembler <3
Catrin . 2023-01-19
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Ordered two footlongs. Guy phoned from subway to explain the ingredients requested were not available. Instead chose two other fillings. No problem really. Very fresh when delivered.
Andrew . 2023-01-08
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Food was stone cold and hardly any filling in the sub Wrong items received
yasmine . 2022-12-28
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I ordered my food at 14:21 it didn’t arrive till 16:04
Jade . 2022-12-21
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Ordered a sub at 3.04pm advised that it would be 35-50min, which was updated to be between 3.50pm and 4pm. The 'estimate' increased and increased so that when it turned up at 4.35pm it was probably only 5min after the 'estimate' but 1 1/2hrs seems a long time. Obviously totally cold but was ok enough.
Ed . 2022-12-21
MORE AT Just Eat
Food was cold, nachos all burnt and driver 20 mins late, considering I pre ordered for my lunch hour. Its as if the food was prepped when ordered and just left until picked up by driver
Laura . 2022-11-22
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vegetables and the sauces I said were missing
Tanya . 2022-11-17
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I ordered almost an hour ahead to have it on time, but it was 30 minutes late.
Jakub . 2022-10-27
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Driver wasnt at all friendly, rather dismissive
Kayleigh . 2022-10-21
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Quick delivery good communication when one item they didn’t have.
dawn . 2022-09-10
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The sandwich was wrong and the food was such poor quality it wasn't even edible....waste of 20 quid .....don't even mention my cookies were missing....ruined my hangover thanks guys
LOUIS . 2022-09-03
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Food was not to standard was freezing cold missing items too
Sharon . 2022-09-01
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Very fast delivery and food was just as ordered!
Tia . 2022-07-31
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Absolutely disgusting a live fly in the food and they refused a refund and a new one on top
Kaitlin Venn . 2022-07-23
MORE AT Google
Shop put the wrong food in the bag. Please give me a refund
Jessica . 2022-07-20
MORE AT Just Eat
Time and again parts of my order are getting ignored. The seed mix, crispy onions and cheese I've asked for have been left off the salad on this occasion. Seed mix and crispy onions are pretty much always ignored, but sometimes they miss the cheese or cucumbers and that just makes for a miserable salad. Really wish subway staff could read better. Out of this one, Malpas Road and Caerleon, this gets the better results, but they still always miss something.
Catrin . 2022-07-12
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I have submitted a refund request from this order, I have photo evidence I received the complete wrong order and I even rang the shop and the women apologised for sending the wrong order out as she put the wrong delivery receipt on the wrong bag for the man who worked there so I didn’t receive food.
Toby . 2022-07-10
MORE AT Just Eat
Very fresh food, will order again+++
Mr . 2022-07-04
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Half of the order wasn’t there. I have submitted a refund request
Michele . 2022-06-25
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I appreciate the little hee hee ha ha comment fellow jalapeno appreciator who works here. Food was hot and delicious, everything was correct and delivery was fast, unlike Spytty *gag*
Lily . 2022-06-14
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I would recommend ordering from just eat really kinda staff and always on time
Llewellyn . 2022-05-01
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Great service, generous with toppings, this is how you imagine Subway - rather than the half arsed output seen at other branches
Ciaran Sweet . 2022-04-24
MORE AT Google
Very friendly delivery driver.
Kayleigh . 2022-04-23
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The delivery was on time but food was missing and food was sent completely wrong when contacted store they hung up and refused to help
Christine . 2022-04-22
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Definitely a stale roll look awful when unwrapped potatoes wedges cold won't order again
Alison . 2022-03-06
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Missing cheese and wasn’t toasted like requested
Jake . 2022-02-27
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The sandwich wasn’t toasted and was really messy. Whoever made this rushed it
Sadie . 2022-02-20
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It wasn’t delivered to the correct addrsss
Leon . 2022-01-31
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Food was completely wrong and missing items.
Bronwen . 2022-01-29
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Stupid c*** delivered my order to the wrong address
Billy . 2022-01-23
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We ordered a meal deal but the crisps, drink and cookie were left behind. We have contacted the shop and they say they can't do anything.................so I'd like a refund please
Lynda . 2021-12-14
MORE AT Just Eat
driver didnt know where he was going
Dannii . 2021-12-03
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Didn’t get given the right stuff in my order no 1.5lt Pepsi
Evan . 2021-11-20
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Ordered a big order to a nursing home, there wasn't one sub that was made correctly. Very unhappy
Cara . 2021-11-15
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Awful service. Chicken salad without chicken... Missing a drink, cookie and crisps. Ridiculous.
Jasmine . 2021-11-02
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Missing cheese doritos. Missing sauces x 2
kelly . 2021-10-27
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Was upset sandwich was not toasted and the Cookie I ordered was a double chocolate but we got a rainbow cookie
Samantha . 2021-10-23
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Received what I ordered, PERFECT
Sarah . 2021-10-17
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Both wraps ruined . I choose peppercorns, they gave me peppers!!!
Lynda . 2021-10-16
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Visited 1st Oct 2021. Stale bread ! Bought three foot longs, two were almost inedible. Fast service, staff were pleasant, great choices of fillings. Come on guys look after your bread - it’s very important
Verified Private . 2021-10-05
MORE AT Google
Late and a missing an item, no refund available apparently
Enid . 2021-10-03
MORE AT Just Eat
Paid for a footlong and got a 6inch.
Charlotte . 2021-10-01
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Wow this subway made me smile.staff where amazing really cheered me up thanks guys
james pearce . 2021-09-20
MORE AT Google
Order was perfect, food was still warm!
Hazel . 2021-09-15
MORE AT Just Eat
Food was perfect and the delivery driver was very polite
Courtney . 2021-09-02
MORE AT Just Eat
Amazing service from shop. Can’t fault it. Had everything asked for even contacted us with with out of stock of a drink did we want alternative. Can’t fault them.
Rachael . 2021-08-31
MORE AT Just Eat
Food freezing mychild's subway had south west sauce in and mine is just full of salad hardly any filling and cold and the harsh browns was rock hard and cold
Naomi . 2021-08-15
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Chicken bites were wet and cold, everything was wet in the carry bag!! Hour for delivery 🚚
Danielle . 2021-08-11
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Very simple order incorrect. Again.
natalie . 2021-08-11
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Missing my crisps from my meal deal, food was stone cold messy and sloppy. Not happy very disappointed!
Chloe . 2021-08-02
MORE AT Just Eat
There was a mistake with justeat called the shop and they went above and beyond to send one of there own staff to deliver my order plus added a couple of extras to apologies. I think this is amazing service 👏
Marie Wilson . 2021-07-29
MORE AT Google
Tuna melt toasted bites and sauces for the chicken bites are missing.
Chelsea . 2021-07-28
MORE AT Just Eat
Gave me two cookies I didnt want cause they ran out of the ones I wanted and my sub wasn't toasted
Jaide . 2021-07-19
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No cheese on either sub but we did ask for it. Mine wasn't toasted and wasn't the bread I ordered. Very poor, how can you get it so wrong!!
sarah . 2021-07-17
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I was given the wrong bread but everything else was good
Becca . 2021-07-16
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Food was soggy and messy. The food I received was in a shocking state I am really not happy with my food
lily . 2021-07-16
MORE AT Just Eat
Order not complete items missing but paid for Very annoyed
Denise . 2021-07-13
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Normally when I order from this Subway it goes well, but in this case it was terrible. Its a shame!, I was missing items (Cookies), and the other items was either cold (or almost freezing) or missing source. And just silly mistakes which are acceptable.
Daniel . 2021-07-12
MORE AT Just Eat
Missing food items when trying to ring no answer
Emily . 2021-06-29
MORE AT Just Eat
The food order was wrong and mixed up
Jeaneeika . 2021-06-26
MORE AT Just Eat
Missing my crisps from the meal deal 🤬
Daryl . 2021-06-24
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I have requested a refund but it doesn’t allow me to select what was in my order so I’ve processed it for the full amount however they didn’t put my hash browns in so when I rang subway they said they forgot to put them in and I need to request a refund for them through just eat. So could someone call me to discuss please or process the refund for the hasbrowns. Thanks
Stephanie . 2021-06-18
MORE AT Just Eat
Not only was my order over an hour late (I had to contact online help) but when the food arrived, one item that I had been charged for was missing and the drink was wrong.
Helen . 2021-05-28
MORE AT Just Eat
I ordered a chicken teriyaki sub which was lovely, I ordered a kids turkey roll for my son which I asked for bbq sauce when arrived was covered in mayonnaise which my son can’t eat. I checked to make sure I had not put the wrong sauce but I hadn’t, so my son didn’t eat the roll. I have asked for a refund.
Rhiannon . 2021-05-17
MORE AT Just Eat
Had missing items all subs that were ment to be toasted came stone cold and the bread was even stale.
leah . 2021-04-26
MORE AT Just Eat
I am not happy I left a note and subway never bothered to look at the note I now can not eat my dry nachos I ain’t happy at all
Keeley . 2021-04-04
MORE AT Just Eat
Don't pay for extras on the meal deal - have ordered twice from here once added an extra cookie never got it, this time added an extra drink never got that either. Staff don't read the orders properly so expect missing items.
Lianne . 2021-03-16
MORE AT Just Eat
Excellent service and tasty subs
Karen . 2021-03-15
MORE AT Just Eat
this food wasnt delivered their liars im still waiting
Jay . 2021-03-07
MORE AT Just Eat
Delivery driver arrived quickly and was very friendly, however the restaurant incorrectly prepared and missed parts of my order.
Nancy . 2021-03-05
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Didn’t arrive! Couldn’t contact restaurant.
Dan . 2021-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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