Based on 1.801 opinions finded in 2 websites
Based on 1.801 opinions finded in 2 websites
Opinions
Menu good for vegans and meat eaters but may be a bit limited if you stay at Premier Inn for too long. Prices good and food quality acceptable. Lots of parking.
John Holland . 2024-04-13
MORE AT Google
Really great dinner here yesterday, vouchers really good offer
Steven James . 2024-04-13
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Nice people, food pretty good - certainly much better than any of my previous experiences in a Beefeater. Good work!
Andy Alford . 2024-04-06
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Great food and prices.. Easy to park
Matthew Clavell . 2024-04-02
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Always good value and great tasting food, friendly service!
Geert Kleefstra . 2024-03-23
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Nice food nothing special service was incredibly slow despite being empty, very informative regards allergies
Jae Mardell-Stennett . 2024-03-13
MORE AT Google
Great food and friendly staff. Definitely recommend šš¼
Nathan Sims . 2024-03-11
MORE AT Google
Service was very very slow. Table was booked for 2.30, we didn't eat till after 5. Manager Dan Knight couldn't have cared less.
Harvey Bowl . 2024-03-10
MORE AT Google
nice food and great value especially the lunchtime deal, sadly they ran out of fish and chips which is what i wanted but the food was still good for value
Jasmine . 2024-03-10
MORE AT Google
Nice tidy, quiet place. Hot brownies are awesome
Gergely Hock . 2024-03-07
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Great all you can eat breakfast. Includes hot drinks, juice, full English and continental
Victoria Green . 2024-03-06
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Food was very good, Adam our waiter today we couldnāt fault even though it was very busy, also remembered our granddaughter had an allergy.
karen pitman . 2024-02-25
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Came here tonight (17/02/24) for food with my partner and ordered a 2 course meal from the Valentine's menu. The food was nice, not amazing but it was tasty... The chicken goujons were stunning and my partner's rib eye steak was delicious. I had the salmon... There was a bit of a glitch which resulted in me waiting a bit longer for my main and normally this would have been a black mark for me. However, the waitress who served us was fantastic. She put things right straight away, was courteous and professional and she went above and beyond for us which made the evening so much nicer than it could have been. Maisie is a real asset to the team and thanks to her I am very likely to return.
Claire Roberts . 2024-02-19
MORE AT Google
First time trying food here and it was excellent I had a ribeye and it was perfection š. Compliments too the chef will definitely be coming back again.
Hefty Gerth . 2024-02-17
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This place needs heating very cold couldn't wait to get out .
Angela . 2024-02-16
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Just called in for a drink nice place. It wouldn't be fair of me to comment on the food or atmosphere as it was a quick stop in the week and it was quiet
Vince luke . 2024-02-04
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The staff are friendly and food was nice too. š
Choi . 2024-02-04
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Regular restaurant. The food was good but not great, it took about 20 minutes to be served which was alright. I ordered the Mixed Grill and everything was good but I asked for the steak to be cooked medium rare, and it came out medium and dry. The dessert was nice but albeit small for the price and it took longer to come out than the mains. The server we had was excellent, she met our needs to a T and was very kind. One of the best service Iāve had. The atmosphere was not great, I know this is a kid friendly restaurant but these children were running around screaming and yelling. We were a group of 11 so the table had to be big and we could not hear the person on the other end over the screaming kids. 3/5
Bike Blox . 2024-01-08
MORE AT Google
Service was great and the food was fairly enough priced and enjoyable. Obviously itās not a fine dining restaurant but it is a very nice family restaurant. No significant issues at all.
Scotty Grech-Matthews . 2024-01-08
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Their chicken and ribs meal was delicious.
Joanna Richardson . 2023-12-26
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Not been here since 2005. Food great and waitress has been there for 37 years. How about that.
Barry Davies . 2023-12-22
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A great place to eat situated between Cardiff and Newport. The food menu catered for all, and at this time of the year a festive menu was a welcome addition.
Philip Newcombe . 2023-12-19
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Went in for breakfast at 9.10am,it finishes at 10.30am the continental needed replenishing and the coffee machine was out of order asked twice for fruit to be replenished, it fell on deaf ears..I would suggest go i in for breakfast before 8.00am you might stand a chance
TONY HALL . 2023-12-18
MORE AT Google
Overpriced & average food mixed with awful service. Definitely will not be returning.
Rhys . 2023-12-13
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My daughterās 28th birthday and we have dined there several occasions prior recently and she chose to celebrate there. A few family members not eaten there previously were highly impressed š staff were extremely attentive and professional fun and invitingā¦only slight let down with food was a few items on menu already not available but understandable. Overall a wonderful experience for my daughters birthday and will continue to return š
Michelle Moared . 2023-12-12
MORE AT Google
A nice little beefeater located just outside of Newport. The staff were super friendly and welcomed me into the restaurant quickly and to a nice clean table. The menu is currently in the throws of Christmas so there's a nice selection of different items to choose from rather than the standard beefeater fare. I was served nice and quickly with all food well presented and really well cooked. I only had a few drinks but these were well served and brought to my table super fast also. A nice Beefeater which is well worth a visit if you're in the area.
James Pearson . 2023-12-01
MORE AT Google
Lunch or dinner, great staff, lovely food and great atmosphere
Andy Huckbody . 2023-11-29
MORE AT Google
Very enjoyable meal & extremely helpful & friendly staff. Restaurant nicely decorated for the festive season. We went at 4pm on a Sunday so was busy but we didn't have to wait long. Food cooked as ordered & very nice.
Clare T . 2023-11-26
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Booked in the Premier inn on site came here for a pint or food, and got told after 15 mins waiting that there are no tables till after 8.30 pm, and I should have booked a table. No bar so couldn't even have a drink without a table. Really bad service short staffed as well. What is matter with these places.
Eliot james . 2023-11-25
MORE AT Google
Always good for a breakfast here, at just under a tenner itās unlimited and cooked fresh to order not just sitting going cold on a buffet - service also always good when we visit
N3903UWjohns . 2023-11-23
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Stopped in today for some lunch and a few drinks and have to say all was superb, friendly greeting when we arrived and our drinks and food orders were promptly taken. The combo was great value and more than enough for lunch, we then went to the bar to finish our drinks which was nice and cosy and a change from the restaurant - weāll be back soon!
kellystan81 . 2023-11-20
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Terrible service, awful food, complained but it was on deaf ears. We had gone for a lovely family Christmas dinner, Pre ordered everything and went in to book previously. To start when we arrived, they didnāt even have our booking or meal recommendations but they seated us. The food wasnāt cooked correctly over crisp, was not fresh tasted like frozen vegetables looked like it too, it also had a strong flavour of vinegar over the Christmas dinner. The drink came wrong, the food came wrong, we left before dessert as we were all disgusted with the service. Complained but they just shrugged. Paid and went to leave when another person ran up to us accusing us of not paying, we stated we had and when they double checked we were allowed to leave. Disgusting Service.
Sam H . 2023-11-13
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Popped into this restaurant with our grandson following his game of football. Bar staff gave us choice of eating in the bar or restaurant and we chose the latter. The ambiance of the place felt good. Shown to a table fairly quickly. We all chose the 8 oz fillet steak and boy! were we all really pleased. My grandson and I had ours cooked medium rare and it was spot on. My husband's again was perfect at medium. The taste of the steak was amazing and it just melted in our mouths!!! We had garlic bread to go with it but not enough garlic for our taste but that is my only criticism, that with it was also pricey for what it was. Grandson had Biscoff Sundae for dessert which he loved. (it was very good - I had a little taste!!!) Our service from Gail was excellent. Very attentive. So glad we decided to go there and we will be back when he has further games in south Wales
chris3101 . 2023-11-12
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Great food and great service from our waitress. It's a really nice setting for a family meal. My only criticism, is that it needs to be warmer. Visited the morning of 4th November and it was quite cold inside which was a shame as everything else about the experience was very good indeed. š
Martin A. . 2023-11-05
MORE AT Google
We booked for 7pm but no tables on arrival so we were asked to wait in the bar. 20 mins later we got a table. A further 20 minutes later after being completely ignored and being unable to grab anyone's attention we managed to rugby tackle a lovely, but very very busy harassed waitress. 15 minutes later the starters arrived. The food was tasty but the next 20 minute wait for main courses was a long one given that my son wasn't having a starter and was about to start eating the table! Again the food was lovely but we were still ignored, despite being in the middle of the restaurant. We grabbed a nice waiter who apologized profusely (not his fault) and managed to order my son's dessert. One waitress in our section spent all evening chatting (and serving ) two tables, obviously people she knew, whilst ignoring everyone else, leaving the younger 2 staff members to run around trying to do the work of 5 others. Overall we managed to leave after 3 hours. Food and waiting staff were lovely but the organisation/staffing/service was the worst I have ever experienced. Get more staff or maybe make ALL of them pull their weight.
Maisiemaisi . 2023-11-03
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Visited with family group. Lovely welcome and seated straight away. Orders taken in a timely manner and brought out in good time. All meals were delicious. Staff were very friendly and helpful. Thank you
jameskl4 . 2023-10-23
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We met up here with friends. The bar tender was very helpful and pleasant. Food was great and our server was very nice. Prompt time in bringing out our food. Will be returning here next month.
Laura_charmed . 2023-10-23
MORE AT TripAdvisor
Great food. I have a few food dietary restrictions and there was still plenty to choose from. Sophie was our server and was very nice and quick.
barborad603 . 2023-10-14
MORE AT TripAdvisor
The service at this place was awful. On arrival I could see 5 or 6 tables of two people all waiting to be served. No one was eating. I waited patiently at the counter to be shown to my table. It utter disbelief I wasnāt even acknowledged by staff that they would be with me in a moment. I saw 3 staff members chatting in the bar area whilst helping themselves to a drink. In the end I left very disappointed. Itās not my first visit. On my last one I went with my family for Sunday lunch. My table was booked for 1pm. On arrival I was told that they had sold out already of chicken. Considering the restaurant had only been serving Sunday lunch for little over 30 mins I was surprised to say the least. Will not be returning.
David V . 2023-10-06
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Lovely breakfast and great value for money xx
Sally Price . 2023-10-05
MORE AT Google
Breakfast was ordered and served very quickly. Good variety of continental options. Dan was very welcoming.
LightPacker561910 . 2023-09-19
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Been going to this place for 30 years and I can honestly say I have never had anything other than a perfectly cooked steak. The staff there always make you feel welcome. Massive credit must go to Gail she seems to have been there forever and she sets the standard on how to make customers feel welcome.
Ddd200750 . 2023-09-02
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Where do I start well we normally love this place, Josephine is fantastic true service with a smile and can't do enough for everyone, well tonight had some bloke waited to be seated tried to order a drink he said you can wait, then someone took our drink order so seen the bloke again said can we order some food please, his word's were, you can wait till you get a drink lol though he brought drinks for a group that came in after us was shocked but waited, then someone comes along and my partner said well we were thinking off leaving she said don't blame you so you don't want food, we got up to leave my partner says to the original bloke thanks for everything bloke shouts back no worries, didn't even realise we were taking the mick
Safari798867 . 2023-08-26
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Lovely meal had by all, main meal and dessert of very good standard. Value for money. Thank you to our lovely waitress Gail we will be back :-)
701alicial . 2023-08-26
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Lunchtime deal. Had to specifically ask for it as not volunteered. Steak was fine. The outside of the place has rubbish and cigarette ends by the entrance. Only people there . Barman friendly but more interested in television than collect plates glasses etc. Won't be going back
Peter Gibbs . 2023-08-21
MORE AT Google
We were served by Gail who was smiling and chatty the whole visit. Me and the Mrs both had steaks that were perfect thanks Pete the chef x Will definitely be coming back x
Robert O . 2023-08-19
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Never had a bad meal here. Service is very good, and the cooking is consistently great
Bob P . 2023-08-18
MORE AT Google
We visit regular for a breakfast, for 9.99 you can choose your full English and kids under a certain age eat free. The service is always fantastic and the staff are ever so friendly.
Happywhenwetravel . 2023-08-06
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Eleven of us showed up here on Saturday on relatively short notice. We had a section to ourselves which was perfect for what we wanted. Service was attentive. Our orders were taken quickly enough. Some items were not available, which is not the end of...
mike n . 2023-08-05
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Very pleasant meal and good service but with a few anomalies. Beer had only just been delivered and could not be served as it was too fresh. Ok but only one beer on offer? We had lager which was ok though not what we wanted....
marywebbCardiff . 2023-08-03
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Arrived at 6pm ordered food at about 6.30 steak was very under cooked :( after not seeing a member of staff for about 30mins as we wanted to refill the drinks we had at this point the time was 7.30 A MEMBER of staff asked...
SIR F . 2023-07-30
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Excellent lunch. My husband had the steak and I had the lasagne, followed by lemon torte and apple pie and ice cream. All was very tasty. The offer of 2 meals for Ā£30 made the meal even nicer. Excellent service from Gail as always, plenty...
Marie D . 2023-07-29
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Very nice atmosphere lovely staff Food served quickly Nice menu choice and good value drinks Helen is fabulous served us again today She is very attentative to all customers well done
Janice Evans . 2023-07-26
MORE AT Google
This restaurant has seriously gone downhill since the last time I visited. Didnāt even get chance to taste the food as the service was so appalling, we got up and left! Seated quickly and drinks orders fulfilled but waited over 30 minutes to place a...
2018_LauraL . 2023-07-25
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Lovely dinner and all the family loved the food. They never fail with the syeqks here always cooked to your liking. As for the staff. Absolutely fantastic !!!
Ddd200750 . 2023-07-25
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20 senior ladies out for Monday lunch. We had excellent service from Dan and Dylan and the food was also good. This was a return visit as we had been treated so well on our previous visit. Parking is also good.
cynthiabG3490QQ . 2023-07-24
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Booked late but wasn't disappointed. The restaurant was fairly busy and as with most places understaffed. It's fairly common in most restaurants to see staff with tunnel vision, they take one order at a time and walk past every other customer at their own pace...
HappyPunterr . 2023-07-14
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The staff were fab - Richard could not do enough- the food came out quick no waits at all- it was very clean we asked for a quiet table - all our needs were met
kaw979 . 2023-07-13
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When we arrived we were stood there waiting for around 5-10 minutes with 3 different people saying they would be with us shortly. We sat and ordered and there were only 3 or 4 other tables with people at them but our food took around...
Sal H . 2023-07-08
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Fabulous welcome lovely lady waited on us . Great meals too Tasty well presented and nice portions Quick service and excellent staff
Janice E . 2023-07-05
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Fairly average, but pleasant enough, chain pub with the usual benefits and limitations
Marcus Hughes . 2023-06-27
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We arrived 20 minutes early and was shown to a table straight away even though it was very busy due to it being Father's day. Dan was our server who was polite and efficient who provided great customer service. I had a fillet steak my...
1957Wayne2013 . 2023-06-20
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A shout out to the best of waitresses Gayle ,for being so accommodating with all our requests,the timeous delivery of our meals,the ambience and the assistance given to this visually impaired person. She orchestrated our take away request so that it arrived hot as we...
hamshar2022 . 2023-06-14
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So, I havenāt been to the Coach and Horses in a long time, and with everything you hope that things donāt change too much. I was delighted to see that the gravy was as amazing as ever. 10/10 for the gravy
micro_wave29 . 2023-06-05
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We have had mealās here a few time this year and itās been very nice, but on this occasion the food didnāt taste right. I had the Fish and Chip and the Chip tasted awful snd the batter on the fish was not crunchy and I had cold peas. I was very disappointed
Ceri Hall . 2023-05-31
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I stayed in the hotel next door and visited here for my evening meal. Iāve been really happy with Beefeaters Iāve visited in the past but this one was a let down. There were more staff than customers when I visited but I was still...
IanPLancashire . 2023-05-24
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Popped in here for dinner as we were staying in the neighbouring Premier Inn. Service was excellent and we had drinks and food without delay. Food was really tasty - we had the King Prawns skewer and RibsānāChicken - plus some cold beers and a...
Mel E . 2023-05-14
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Lovely dinner today nice steak, burger and ribs. Staff friendly and chatty we will be coming back.
David Wilkinson . 2023-05-08
MORE AT Google
Excellent choice of food which was delicious. Brilliant customer service. Really friendly staff especially Gayle, I would high recommend.
Lorraine L . 2023-05-04
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We had a great meal at the Coach and Horses with our large group. The food was delicious and the service was excellent. Our server, Gail, was very attentive and made sure that everyone had what they needed. We would definitely recommend Beefeater to anyone...
A5537IMjamesc . 2023-04-09
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Once again a very enjoyable lunch with my wife and friend. Gail always ensures we are well looked after and itās quite refreshing to actually hear someone ask whether we were enjoying our meal! The food was excellent and cooked to perfection, we had the...
johnroberthall1953 . 2023-04-07
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Both had full breakfast and both were cold. Very disappointed. Gone down hill since we visited last October. Not happy waste of money. Expressed our feelings to the server but she wasn't interested.
Michelle Holland . 2023-04-01
MORE AT Google
Went for lunch with a disabled friend - Was greeted by Richard - He was very friendly and helpful - gave us some ideas for meal choices. Ron cooked our food to perfection - exactly as asked Josephine took our deserts order - very efficient...
Yacht-Guy-M . 2023-03-28
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I actually went to the Coach and Horses with my grown up family as it was Mother's Day. I cannot fault the service or food. The best I've ever had at a Beefeater actually! Everything was slick and staff very welcoming. We had a great...
Jan2023mum . 2023-03-23
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Definately won't visit again. The mix grill for Ā£17 was shocking and the chargrilled veg for Ā£3 was tiny. My pie and mustard mash was not great. I had probably 1 spoonful of mash that I rate as wallpaper paste. Very thick and very dry....
cheryltS4520JD . 2023-03-12
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I don't normally review restaurants, but our Waitress, Josephin, was one of the friendliest and most on the ball I've ever had. Everyone was happy with their food, even my three year old cleared her plate... she never does that! Fantastic place, would definitely go...
rhysthomastours . 2023-02-27
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The burger was amazing, the sundaes were fantastic especially the churros. Our server Dan was friendly, attentive and fabulous!
Maps02567124954 . 2023-02-25
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We have been using this restaurant for a few weeks and last night was our latest visit. The staff, as always, were very welcoming and the service was top notch. The quality and delivery of our food was exceptional and I have to admit that...
johnroberthall1953 . 2023-02-25
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Starters where warm, my main course was cold when I sent it back it was heated up in the microwave so nice and dry obviously I sent it away and went without. One waitress came over said I wonāt be charged for my main like...
Kirsty W . 2023-02-22
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Both of us had steak. My steak and chips were cold, my calamari too greasy and I did not enjoy it at all. My husbands was fine. Will not be returning. Very disappointed. Staff absent so didnāt even have the chance to complain.
saraheS7236NO . 2023-02-17
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Popped into Beefeater Castleton for lunch and there was a number of issues with our meals. My wife ordered rump steak (well done) it came and was really pink and under cooked and had to be returned. I ordered Haddock which was very greasy and...
Colin C . 2023-02-16
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What a pleasant evening we spent with deliv#cious food at a very reasonable price. Our server Dan was polite and very helpful giving honest recommendationso. Thank you for having us, hope we can come again
amanda w . 2023-02-15
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Met a friend for food this evening for a long overdue catch up. Venue was very pleasant and clean with the usual type of food on offer youād expect from a Beefeater. Greeted in a pleasant and friendly manner as we entered and shown to...
Milky75 . 2023-02-15
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Loverly food always friendly staff great service definitely recommend š valentines night was a success great menu š
BLAKE TURNER . 2023-02-14
MORE AT Google
Was greeted at the door, and Seek did immediately Hi Gail, our server was officiant. The food was good and our steaks were cooked perfect.
Passport26321399997 . 2023-02-13
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Excellent food. Served by Miaise who is awesome, pleasant and welcoming. But I can say the restaurant is understaffed, thought waiting time is alright. Nothing to fault
364kyk . 2023-02-11
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Haven't written a review in a while but have visited most weekends for the past couple of months. Great as always and Gail takes very good care of us, incredible woman! Additional note, please bring back the tobasco chicken burger. It is greatly missed.
BaronButtocks . 2023-02-04
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Went there to celebrate one of my granddaughters becoming a teenager. They looked after her
Paul Thomas . 2023-02-02
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Booked a table for Sunday 22 January online for four. Turned up at pub and theres a sign on the door saying that pub is closed! No notification from pub at all. Wont be booking there again! Luckily the Y Mauren pub just fuce minutes...
319ellenj . 2023-01-22
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Value for money , had 2 cource lunch menu , meal was excellent value well cooked and great value, service served by Helen who was bril but seemed to be the only one serving . I would think that the restaurant is due a refurb...
gerald B . 2023-01-12
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Not having been to the Coach & Horses for the past thirty years and as we are due to move to the area in January we thought we would give it a try and we are so pleased we did from the moment we entered...
L1887GGsusanb . 2022-12-18
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Ordered turkey Christmas dinner which was good. Food choices were very limited with loads of starters, mains and desserts not available which was very disappointing and not what you expect for Beefeater chain. There were not enough staff working in restaurant which meant people waiting...
CXJ11 . 2022-12-08
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Good atmosphere, EXCELLENT customer service but a shame the Festive turkey main let it down. Family Christmas gathering and some of the party went for standard menu items which didn't seem to disappoint. With the turkey, I got 4 slices of carrot, 3 large Brussels sprouts, 2 small wedges of parsnip, about half a small white potato worth of stodgy roast potatos, a pig in a 2cm by 0.5cm piece of bacon, a tea cup sized yorkshire a dry stuffing ball along with a palm sized single layer of please. I recommend to steer of the Turkey Festive offering in the current financial climate. I'm used to getting 10 times the amount (excluding the meat which would only be 5 times) for half the price. I just want to reiterate that this review is for the menu item our party received, the service was exemplary and no one had any quibbles about the standard menu items.
Dave Poulsom . 2022-12-05
MORE AT Google
2 courses Ā£9.95. Arrived very promptly and was all piping hot. (Always annoying if hot food turns up only warm). Both plates cleared. Nothing to complain about at all. A lovely glass of Chilean Sauvignon Blanc and dessert for other half. Served by Dan who...
jbN6767VX . 2022-11-21
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Lovely breakfast and 1 child goes free been a few times now and we worth the price
Anthony Winston . 2022-11-14
MORE AT Google
The main reason for a 5 star review is because of the excellent service by the two staff members, Gail and Julie. Surroundings and food standard typical Beefeater but the warmth and attentive attention of these two ladies made the evening memorable. Thank you ladies
GeoffG123x . 2022-11-11
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We had the lunchtime menu, the service started good until the main courses turned up, greasy haddock and 10 chips, overcooked gammon and a jacket potato as hard as rock
divot123 . 2022-11-05
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We received a very warm welcome from Helen who took care of us throughout our visit. Very good offer on 2 or 3 courses for lunch, we chose to have 2. I had the lasagne with salad and garlic bread, then chocolate brownie with ice...
I1287EMlindah . 2022-11-03
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Popped in for breakfast whilst staying at the Premier Inn behind. There was only one member of staff covering front of house but he did a brilliant job. Our food came out quickly and was really nice (even the strange looking vegan bacon!) We all...
Rozadactyl . 2022-11-01
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It's supposed to be a pub but no cask beer the first night, no Guinness the second or any beer other than bottled hazy IPA. Bit of a let down if you've booked in to the adjacent Premier Inn so you don't have to drink and drive.
Ian Thomas (Ianto) . 2022-10-17
MORE AT Google
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1278 Opinions
This place is beautiful. I used to go here all the times a kid, traveling from chepstow. The food is a blessing and the environment is absolutely outstanding. The chocolate cake (if still served) is E
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