Toby Carvery - Bexleyheath in Bexley

Excellent food as always, everything cooked to perfection and dished up with a smile from the chef, biggest Yorkshire pudding I've ever seen! Vicky was a lovely friendly waitress, kind and gentle and knows her job well, thanks Vicky for lovely service, Paul the manager was really helpful, sat us in a nice spot despite out table number changing, and has excellent banter, Cheers for a nice meal 🙂

We often visit this Toby for breakfast, and usually everything is fine. Good food and good value. However, today the breakfast items were all tepid to cold. I returned our full plates to a member of staff and told him of the problem. Eventually they replaced the beans, but that was it ! The rest of the food was still cold even though it was under heat lights. There was no apology or feedback from the staff member. Seriously considering taking our custom elsewhere. Not happy.

Just got back from a lovely visit to the newly Renovated Toby Carvery. The renovation looks really nice, a lot brighter & welcoming. We are regulars here and have always found the staff to be really friendly. Lisa was our server today and nothing was too much trouble. We have allergies in our group and she explained everything really well to us and was more than happy to custom my ice cream for me. I was sad to read on a previous post that a group felt that the manager (the heavily tattooed man) was accused of being racist towards them. If only they knew that he was of Indian descent himself! Totally unfounded allegations! Everything was lovely as it always is every time we visit. We always have a bit of a laugh with the staff and can honestly say we have never encountered a bad experience here. The food is always good and reasonably priced. I think it’s a great family destination for dinner. Thank you Toby Bexleyheath.

1. Staff doing meat don’t understand English nor can they get the stuff right on the plate. 2. Veg and potatoes cold and empty not filling empty stuff 3. Asked the manager for a small spoon at 6.30 and still nothing for our baby to use. Since it been done up wat a pile of crap.

I have been to this place a few times and it pains me to say I will never go there again. This is primarily because of some poor, discourteous behavior from staff there on 30 August 2024 in the afternoon. One particular member of staff, an older man, heavily tattooed arms, grey hair seemed to have a disdain for me and my multi racial group. Even though we were friendly, polite and well mannered. And we had money to spend. We entered the place to have a great time, we warmly greeted the man and he said nothing back. The vibe was bad straight away. He then proceeded to select a table for us without asking for our preferences or even looking at us. He then palmed us off on a young pleasant lady to take us to a table. You just know when somebody objects to your presence, disdain emanated from his body. He wasn't professional enough to hide his contempt for people whom has chosen to spend their money in his business. Later, we noticed him being very chatty and all smiles with customers whom had the 'indigenous' look. The inference being that he could be professional and pleasant with people whom he considered to be kin. The food servers in the canteen section were also very sullen. As they always are. My view of them is this, if you don't like the work, find alternative employment. The waitresses were well mannered, professional and efficient, as always. The food was good. It nearly always is. Recommendations: -If you have the indigenous look, you will most likely have a great time here as the staff will treat you well. I would recommend the place to you. - If you don't have that indigenous look, there is a risk that you will get some discourteous treatment here. I can't recommend it you, not anymore.

Food good - staff good - correct price - completely spoilt by no male toilets - we had to queue to get in the ground floor disable toilet - that was dirty and smelly - would not recommend this restaurant - shame as the refurbishment must have been expensive

Nice but costly. Nice atmosphere and nice food. Meat tender and veg good. BUT will not be back due to a costly parking fine through the door a few weeks later. Thought we'd be fine in the disabled bay, showing badge. Admittedly there is a sign which we missed but wasn't prompted by staff, Annoyingly we went back the following week so now expecting another fine!! So food nice but beware of parking.

My daughter attended with her young family. There was 7 of them on the 2nd of June 2024. The food was lovely and really enjoyed themselves. However she has recieved a parking charge notice today. When arriving she didn't see any notices about paying for parking and nothing on the website stating this. Unfortunately I will not be attending again.

Popped in for a breakfast, it was hot, plentiful and delicious and the staff working were great, they let me sit around the back as I had work to do. Thank you, I will be back very soon

EURO CAR PARKING ... Ruined my visit so will never go back and have warned everyone I know... I didn't even see payband display sign! Well that turned out to be a expensive lunch!!! They want £100 within 28 days or £60 within £60... what a rip-off...

We have visited many times and have always enjoyed our visit as well as the food. Our waitress (Helen) was very efficient and friendly. Would thoroughly recommend this place.

We arrived at 4.30 pm… Usually go about 5-30pm.. This obviously is the difference.. Meat was tender & frozen veg was nice.. NO fresh VEGETABLES at all… Potatoes were hot .. not warm and fatty like usual… Gravy was topped up as I arrived.. Meat VERY thin .. it’s like razor slices.. Lovely waitresses as ever.. Absolutely enjoyed our visit..

Had a lovely lunch at Toby’s on a Sunday afternoon, it gets very busy so definitely a good idea to book. Does what it says on the tin really, the food was decent quality and satisfying. Left very full! Service was very good, and good value.

Six of us turned up without a booking of which they couldn't seat us at that time (either two small or one larger table). This was understandable for a Sunday evening as it did appear busy. The gentleman taking bookings however did say they could happily accommodate us at 20:30. We turned back up at that time and we were led straight to our table. Fantasic we thought! The restaurant closes at 22:00 on a Sunday so we had plenty of time to relax and eat. After sorting drinks, we went up to order food. Overall it looked fantastic - apart from the Chef stating that Toby do not serve pork crackling on a Sunday!? The meat area was very well presented and had two chefs carving. For some reason the queue still moves extremely slowly. Once passed the meet station, the food serving area looks like an absolutely unmanaged mess. This was not an isolated incident as the same was observed in a previous visit not too long beforehand. The gravy is a total disaster - it's barely flavoured brown liquid with the consistency of water. About 20 minutes into enjoying our first round of food, the food station lights are turned off. Odd we thought - there's the best part of an hour before the restaurant closes. No notice given to any customers, they just turned off the lights. It then appeared that the staff completely forgot that customers were still present and proceeded to enter into an unprofessional state where customers were an annoyance to them. Trying to be quick, we jumped up for the second round of veg where before we could get a yorkshire pud, one of the staff put her hand into the yorkshire puds container and pulled out a pud... unknowing where those hands had been, we decided to not bother having any more of those! Odd staff banter then proceeded. We thought we'd go for a top up to our bottomless soft drinks - only to find that staff had also turned off the drink station unannounced. So we had unlimited refills but now only a single fill up. This was at approximately 21:10 when the restaurant closes at 22:00. A trip to the bar for a sneaky apperitif (was the BIL's birthday afterall) was met with tables/chairs put away, staff rudely not acknowling us and even a request for just some ice was too much trouble. Customers really are a hinderance to these workers. We only saw the person who seated us for a second time when it was due for us to pay. It was like they were hiding away... possibly desperate to get home (I know it's a Sunday evening) but also to consider is that a Sunday comes with a 50% increased meal cost premium by Toby. I will say that the food served (apart from the gravy) was very nice. A good selection of meats and a health portion size so long as paying for the upgrade. The lack of follow up trips let them down, but not as much as the absolutely poor staff service and lack of professionalism in front of customers! We may return again in the future but (a) much earlier, (b) with an advanced booking and (c) no expectations of customer friendly service - this way we don't need to rely on staff actually communicating when food/drink is being deactived or have the courtesy of a bar drink hand delivered! To note - we did not complain about service, food or drink. It was the BIL's birthday therefore we just paid and left quietly taking the horrendous service, lack of etiquette/manners, and underdelivered meal in the way they obviously expected us to. Staff service 1/10 Staff professionalism 2/10 Food taste 6/10 Food appealingness 3/10 Drinks 6/10

Dropped in on the off chance we could get a table (School holidays and they were busy) and the guy on the desk was great. He managed to fit us in and showed us to our table. The service was quick, the food was great, better than the last time we visited, and the staff, especially Helen, were amazing. All in all, really can't fault anything.

Tried to pop in on for an evening when it was raining very heavily outside. This was some time ago but this experience is something I've never forgotten. Going passed the other day I was reminded of how poorly I was treated by the staff here. I was told by the staff member that my motorised wheelchair was a health hazard and I wasn't allowed in as the tires would make the floor too dirty... They weren't asking anyone else to take off their shoes... All in all an awful attitude and I've not been back since. I know this happened a long while ago but being discriminated against like this is something I'll never forget.

This place is very disgusting.This place smells horrible to say the least.The smell is like old people’s home.Oh my goodness this place is to be avoided.Its not up to standard at all.It needs to be SHUT DOWN immediately.Immediately we got out of our car to park the entrance wasn’t anything welcoming at all, rather depressing and the smell of old cooking oil not sure they have changed their oil for a long time.FDA needs to visit this place because it’s just soo bad.Pls shut it down and refurnished it.The chairs are all worn out and torn, the windows are mouldy and old.The carpet is horrible to say the least.It smells bad bad bad.The lamps have cobwebs all around it.The food being served is very tasteless.The serving bowls are not up to standard at all.Very old pots and serving plates.Scratches all over it.Never visited by my sister took me over.Very disappointing place.This place is very bad and in bad condition .The breakfast station has fumes all over the area.You couldn’t even enjoy the food if you have to because we were covered in smoke.Really appalling.Bad bad bad.

Poor service All staff looked miserable No explanation of where to sit just asked for full payment and walked away ! Food dried out and yorkshires and gravy on the counter from before 10am Found the refill machine eventually !

nice food, great value with deals. wish they did fish and chips, served by tall elegant lady who discussed our options

Booked table on line . After waiting for ages in a queue finally see reception to confirm booking of my table . They had no knowledge of it whatsoever despite me booking through there app told me they could fit us in in two hours time drove all the way there bad service. Went elsewhere to eat found a lovely restaurant in town where we were treated with respect and even didn't have to wait for a table plus food was great .

Good food great staff and good value for money not much else to say it’s just your standard toby carvery 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

We've patronised this branch of the Toby regularly for several years, and today we attended as a party of seven, including three kids. We were seated in the bar area as we had were unable to book seven in advance, so booked separately and asked to be seated together on the day on the off chance it could be done- that's fine, they've accommodated us and we were grateful, but I'll come back to this later. The place was absolutely heaving with customers, owing to a half price offer, and as a result staff were rushed off their feet, to the point of being snappy with customers - again, fine, we're all human beings and we all get stressed. When we asked the kitchen staff if we could have a side plate for some cauliflower cheese, we were abruptly told to ask our waitress, which we didn't have as we were seated in the bar area. This lead to quite a bit of back and forth as my wife went off to find a waitress and ask for a side plate, and I kept our meals moving along so the queue wasn't held up. Towards the end of our meal, I went to the bar (as bar staff take care of orders from people eating in the bar area) to let them know we were ready for the kid's deserts, already paid for as part of their meals. As soon as I mentioned deserts, I was told the bar staff were not doing deserts as they were too busy; it was only when we explained we'd already paid for these that we got them. We were intending to order deserts for the adults of the party, too, but didn't as the bar staff weren't doing deserts. I have no problem with the staff here - they were rushed off their feet and reacting in a perfectly natural way to an overload of work, however when staff are stretched so thin they are coming across as rude and snappy, it makes them unapproachable. At one point, my wife explicitly said to my son said she didn't want to ask the staff the answer to a question he had about his food, and she found the answer online rather than bother the staff. Clearly there are not enough staff being laid on during busy periods, or Corporate isn't giving the branch enough labour hours to cover these periods effectively. Ultimately, while we will get over this bad experience, some customers may not and it will lose the company sales as people will either be put off or will be unable to buy everything they want to (see above re deserts!) To any manager or member of corporate reading this, I would ask as a customer that you DO NOT take this review as a reason to discipline or otherwise pressure your staff - they are pressured enough! Just please make sure that during busy periods the store is appropriately staffed!

Popped in here before the o2, they were rather busy but they found us a space and with room for a wheelchair too. Really kind and friendly, roast as always with a Toby was good stuff and the dessert was noice too

We had amazing food with a generous meat portion ..the table was clean and we had good service from our waitress. However, the decor ... its getting so bad .. th we windows are rotten ..they have black mould growth and my son noticed it behind a blind that was pulled down. The place needs a dehumidifier , along with new windows as it is actually really bad for your health to be around black mould. The outdoor area needs a massive revamp too. Cannot blame covid or inflation as the place has looked tired for years. If I'm being picky .. the management didn't answer me when I said thank you and goodbye as we all left ... I get that it's busy and stressful but doesn't cost anything to be polite.

Booked a table for early Sunday lunch to avoid the busy hustle and bustle. As a customer with additional needs I struggle with being around too many people or sat near lots of packed areas and tables, hence booking lunch for 12.00pm! Early but so worth it to be able to eat without it being too busy. Arrived on time, staff arrived at reception almost immediately and took my booking details straight away showing me to my table. I had requested a secluded area with a table by a window and the table I was shown to was perfect! The same staff member then quickly got me a highchair for my little one and took our drinks order. Go up to the carvery whenever you’re ready he told me. Off we went, 2 people in front of us, food all freshly put out, fantastic. Got our carveries, food was all piping hot and fresh, tasted delicious. When we returned to our table our drinks were ready and waiting for us. The carvery meals were excellent, exactly what was expected. The service from the staff who served us (Paul) was impeccable. We couldn’t have asked for more! Toby Carvery Bexleyheath, you delivered 5 star service today. Thank you so much. We will be back again soon. ⭐️⭐️⭐️⭐️⭐️

We came for a family birthday, I had requested a table by the window but sadly didn’t get it, even though there were tables available by the window. I thought never mind, let’s get on with it. I hate to be so personal but the service was appalling, had to ask for our order to be taken, ask for someone to take a drinks order then the dirty plates sat for so long on our table I moved the whole lot to an empty table next to us. The place is so scruffy, the carpets are rotten, the walls dirty, the wallpaper ripped off the walls and a carrier bag placed over the lights as there was a leak a few weeks ago apparently, the carvery was decent enough but we won’t be returning sadly. It was also freezing cold and we all sat in our coats. On the way out the staff were huddled round the reception desk moaning about some other customers. Such a shame, it used to be ok.

I am extremely disappointed that after a lovely meal one evening, where I was parked for just over an hour, that a week later i receive a parking charge to pay £100! it seems that there is a (not very clear or obvious) signage in place for cars to be registered as they arrive in the building, we did not see any signage or notice that this was a requirement and it wasn't pointed out to us either. I have tried, without fail, to contact Toby Carvery to request if they can get the fine reversed (as I have proof i bought a meal that evening) but have had no response. Not a very nice way to treat your guests and customers!

Been here a good few times, tonight was a revelation, bearing in mind it’s a pub. I Oder an IPA, sorry ‘sold out’ ok pick another, sorry ‘sold out’ cut a long story short, “we only have lager” How can a pub sell out of 3 or 4 lines of beer? Waitress says “some many people nowadays ask for these IPAs” Words fail me

I have been to this carvery many times, it has a wonderful atmosphere excellent food and pricing that's fantastic due to the current financial climate of today. Worth a visit every time.

I met a friend for lunch. The staff were great, took our drink orders as we sat down. They also checked everything was ok. The carvery was lovely and hot, lots of choices. There were a few dessert they didn't have but lots on the menu to chose from. I will definitely be returning, maybe have breakfast next time.

The staff were shockingly rude from the moment we entered. After being told there was no table for 10, and I should have booked, I explained I tried but online booking would not let me. The manager lady (called Kelly) already seemed in a huff before I had opened my mouth. She rudely replied with ‘well that’s clearly because we were booked’. I asked if I could book a table for later that day for 10 people. I was told no. I asked for 2 tables of 5. I was told nothing until the evening. I asked for a 4,4 and 2. She said we could book this in for 3pm but was huffing and puffing, reiterating how I should have booked. I said I would wait in the bar area but would there be a limit on the time my car is in the car park. Kelly the manager, again was so short in her tone and just plain rude, saying I cannot leave the pub and it’s not a place to leave cars like a car park. She did not listen at all, as I said I was going to the bar to wait until it was 3pm. I then found a table in the bar area that seated 10, so I asked the barmaid if we could just have this table, as people were eating carvery dinners around us. I was told no because we had Groupon vouchers and couldn’t have desert delivered to these tables (despite the people behind us having deserts at their table). Only carveries can be eaten here. I asked could we in which case eat our carveries here and then our deserts at the table, as we would be finished eating the carvery by 3pm (it was around 2pm at this point). I was told no as I can’t pay at the bar with a Groupon voucher, only by the waitresses on the other side. When I questioned why that rule regarding no deserts on this side of the bar didn’t apply to the table behind, we were told the last manager on duty made that rule but this manager now on duty said it’s her rule, no deserts to be served at the bar tables. It was just rude excuse after rude excuse. Once seated at around 2.50pm, no one came to take our drinks order. So we went back to the bar. The rude lady said we can’t get drinks here but should order from the waitress. We explained after waiting for 15 minutes no one had come to our table. We went back and I stopped another member of staff to ask if we can go and get out carveries and if we can order drinks. We were told we could get food but needed to wait for someone to take our drinks order. Two members of our party went back to the bar to insist on being served and just pay the bar for the drinks. The young lady called Chloe at the bar was unbelievably rude also, huffing and puffing and answering in a rude tone. Once we finished, we were then told we had to pay at the bar and our voucher couldn’t be processed at the table. Unbelievable, considering earlier we were told we could not pay at the bar when I asked if we could just eat there earlier on and was told no, that vouchers cannot be used there! Now we were told to go across to the other side to pay. So much for table service too! So up we got to walk over there to pay. Chloe and Kelly both were shockingly rude. My party consisted of 2 teachers and 2 nurses and our children. We are used to rudeness, being patient with people, etc. but this unprofessional, unpleasant behaviour was by no means warranted. It ruined our get together and I wish we never booked it. Needless to say, we won’t be returning! For your info Toby Carvery, I already submitted a complaint directly to you, with an upload of my receipt. I also have photos of the deserts served behind us that we were then refused, should you require them. I have had no response from you since sending in my complaint on 27th July 2023.

Haven't been for a while. It was looking a bit tired last time we went but I was shocked at how tired and down at heel the place is now. Carpet was filthy, wallpaper was torn, paint shabby, seats ripped, splashes of food on the walls. Desperately in need of a makeover. Apparently the ladies toilets were blocked and filthy. Food was pretty good though. Even so we won't return until they completely renovate the place.

As a regular customer for years normally dining in badgers Mount and Bromley Toby carvery‘s , I’ve seen a variety and quality of breakfast And have always really enjoyed them , The breakfast here is so poor, everything is swimming in an inch of fat...

We have eaten at the Toby many times and it is always delicious and tremendous value. Today the meat choice was gammon, beef, turkey and pork. I had a bit of each and they were all very tasty. The vegetables are always plentiful and hot....

We were served by helen. Very attentive and professional. Very informative and knowledgeable about food and service cycle. Food was lovely. Would recommend and revisit

Saw some friends for lunch who don’t get to see each other often because of conflicting NHS shifts. , On arrival , one friend was already at the table so we didn’t wait at the desk to be shown to our seat. Enjoyed the few...

Really nice. Served by a lovely waitress. She smiled alol and interacted with the baby at the table. Really nice

Not too busy. The food was amazing, meat melted in mouth and thr veggies were cooked perfectly. Our waitress was very polite and friendly

Excellent experience. Great food aplenty as always at Tobi. In the past the service was a bit patchy but on this occasion all the staff had a smile on their faces and were attentive and friendly. At £111 for seven of us with some starters,...

Amazing atmosphere, good food and service absolutely lovely, special thanks to our friendly waitress becky :)

Popped in for dinner had carvery has looked nice but was lukewarm and tasteless. Waiting staff more interested in chatting had to call to order drinks,dessert and bill then had to take bill to meet and greeter has bill put on table then waitress disappeared.

I saw a TV programme about the British roast dinner, that's one of the country's favourites and I'm reminded about Toby Carvery. I went there with my wife and overall I wasn't happy. Yes, it's reasonable value at £10 per head, there's plenty of vegetables...

Visited this place recently. Never again. Havent been for years. It hasnt improved. After being shown our table we were left abit too long. We had to attract a waitress attention. There was a woman there in a jumper & jeans who I thought was...

Place is flithy, sat table dust falling from light, mould around windows, blinds hanging down. attitude of chef is vile and extremely rude. only baby changer /disabled toilet was literally covered in body waste on floor and seat Reported staff to be told they can't...

Myself and 2 friends visited for breakfast. We all have Under 2s. On arrival the server (Becky) was very unwelcoming and uninterested. She didn’t explain anything or give me any options. I paid for a adult breakfast and asked if toast was included as I...

I have always recommended Toby Carvery to everyone as never had a bad meal and service is excellent from initial reception, waiting, bar staff and food carvery. I insisted that my friends and I went there for an early Christmas meal but the food was...

Our meal was great as usual. The young lady on reception always gives us a warm welcome, and she is very efficient and helpful too. The carvery is well run, meats are carved expertly and the kitchen staff replenish the buffet on time, and everything...

The food was excellent, as always. However, we were served by Vicky who normally does serve us when we come. She always makes everyone feel welcome and offers the best service I have had from any restaurant I have been too. Very friendly and very...

Only Larger NO Ale or Cider alcohol free. Why have a car park if your not prepared to offer your customers a choice, we are all to be responsible and not drink and drive. Get your act together Tap water is available

Always go to bexleyheath Toby my favourite restaurant . Also always go for our birthdays what a disappointment not enough parking spaces everyone rammed in very noisy but worst of all was the food lots of black marks on roast potatoes and hard to cut...

Went last Thursday night When we arrived we were told that the table had been booked for 2 not 4,when I checked on my phone it did say 2( I should have checked). Asked if she could make it for 4 she said they didn’t...

Brilliant service from Trudy and Rose. I’d happily give 5 stars just for service. Rose was attentive and patient finding us the right table to meet our needs, returning to check on us after being seated. Trudy our waitress was amazing and friendly. Food was...

I normally have such a positive experience at this carvery. It is normally my favourite place to eat but not on this occasion. There was food all over the floor next to our table, cutlery was dreadfully unclean and the roast potatoes looked and tasted...

We went to toby carvery and was 10 minutes late, we tried calling multiple times to tell them we would be late but no answer got there to tell them we had a table booked and straight up got told that our table had been...

The tables and cutlery very dirty The place looks like it aint been cleaned for days Staff were not great either !!

Awful service from Toby carvery Crook log this afternoon. •Left waiting at front desk for ages •Stroppy & blunt waitresses •Asked to move table, then given attitude and told what an inconvenience it was to move •Treated like a criminal for an adult and young...

Went with friends on a last minute decision on where we could eat locally on a Friday. Good value for money with the voucher and our host Becky was super friendly, welcoming and knowledgable for our vegetarian.

I came in with my partner our child and father in law on Saturday 1st October. Our waitress was so helpful, my daughter Struggles to sit when we are out and our waitress was so accommodating. Telling our daughter carrots help you see in the...

Food was great and staff were fantastic - especially Becky and Leanne on her first day! Will definitely come back

Standard carvery, roast dinner. Usual Toby carvery. Friendly staff on arrival. We hadn’t booked but got a table for 2 straight away on a Saturday afternoon. Only complaint I had was there were a lot of noisy kids and didn’t seem to be any area...

Clean restaurant, friendly staff, good service and good food! Easy parking. The menu choices were adequate.

Me and my family have always enjoyed a carvery. Great communication, food was superb and hot. What made our afternoon was our kind, thoughtful waitress Becky who treated us with 5* service and had a wonderful smile. Very attentive. We most certainly will be returning...

We are big fans of Toby and it is always our go to for chain food, but this venue is decidedly tired. Everything seems a bit sticky and in need of redecoration. Although the chef was busy, that was no excuse for the lack of...

The signs are not very big if you park in certain spaces as we enjoy going to toby now and again when we, can but now have received parking fine being i am a pensioner i have to find 50 pounds fine for something i...

Can't fault the quality and quantity of the carvery. The service from Becky was fantastic in how she engaged with our kids to help them choose which items they wanted. Great food, Great Service and Great value.

Ten of us ate at the Toby today, some from the carvery and some of the veggie menu. We have allergies and specific dietary requirements but our waitress BECKY took great care to make sure we had all the required information to enjoy our meal....

Another lovely evening with friends. Food was excellent, good choice of meat and veg. Can't see the point of dumplings in gravy though!! Served by Becky who was lovely.

My problem with the parking fine has been resolved. Full marks to the Assistant Manager. There is no need to reply.

Turned up they were rude the minute we walked through the door. Told us we have got 45 minutes and we got to leave as they have got a party of 7 on our table. Showed us to our table and before we sat down...

Tony Carvey - Bexleyheath is a great place to eat. The staff are always amazing and the food is tasty and reasonably priced. My family and I are regulars and couldn't recommend this place highly enough.

The lady Trudy was rude, arrogant , gave me a dirty look for ordering a tea and not Polite at all. The food was good as per.

Megan and Vicky who served me were brilliant had a lovely time. One lady was needlessly complaining and being rude to the staff, they handled the situation perfectly and didn’t compromise service in the process. Would go again

We visited the Crook Log for the first time with family and Becky instantly made us feel very welcome with her happy, professional approach and friendly smile. The food was very nice - soup was cold when it arrived, but this was taken care of...

Well done to our waitress tonight who had to go through a tough ordeal with a extremely rude customer complaining over gravey. She kept her cool even though the lady was looking for a fight. Wish I got the waitresses name

First time booking and visiting, had a lovely meal but got a massive shock to get a parking fine. Really disappointed and not made aware when we arrived.

Visited Toby Bexleyheath on many occasions although it could do with little updating the food is always good value for money. Today our waitress was Becky she was very quick if taking our drinks order, really friendly & cheerful regularly checking if everything was ok....

Great food, excellent service, Becky went over and beyond to help us out, paying special attention to my blind disabled aunt

This is our local Toby Carvery and we can always rely on excellent hot and tasty food and friendly service. The staff are always helpful and friendly. On our latest visit on Saturday 7th May 2022 we were served by Becky who has worked at...

We always come to thisToby Carvery we have never ever had a bad experience. We asked for a child's plate for my 90 year young mother and at first the chef said no but then someone else came out and said it was fine, she...

hi after 4 years of not seeing each other i arranged a carvery with 2 of my daughters and my grandson, i had never been here before, we enjoyed our meal and left i advised employee if i was ok to park in car park,...

Food was excellent. Well cooked and tasty Waitress Becky was superb, extremely pleasant and nothing was too much trouble

Father in law’s birthday, and the service from the young lady named Beccy was amazing. Professional polite and attentive. Had a great breakfast, will most definitely be returning. Thanks guys !! From one very happy belly 😊😊

Great atmosphere and service from becky was spot on. Attentive and humorous. Made my birthday evening

Becky added to a very pleasant evening. She is a bundle of laughs. The food and atmosphere was lovely.

Great service from Becky tonight, very attentive and went the extra mile to ensure we all had a good evening

We travel from thurrock to come to the bexleyheath toby, tiday was traffic so it took us 1hour and 50 minutes, once we got there the waitress who was called Becky was very understanding if us being in traffic and 40 minutes late, the food...

Lovely dinner here today my waitress was Becky she was very attentive and brilliant service, food was lovely too.

where to start.. There was a sign upon walking in saying they had no mash available. I'm not sure how long this had been up for however there was mash?? The two women at the reception that just stood around chatting loudly the whole time...

We came for my aunt's 90th birthday and Becky and Helen gave us amazing service and made the day very special. Thank you.

Excellent service by our waitress Kelly R. Very friendly and attentive. Food was full of taste and not bland. Portions where plentiful. In all a very nice experience.

Came in for a catch up with a friend and had a lovely meal. The manager greeted us on the door and sat us down with becky, who was great. Very friendly and such good service. Will definitely be back again.

The food was lovely, typical carvery food. However the staff wasn’t so lovely. Food from previous customers left on the floor. The manager greeted me whilst eating, following that I then saw him throw ice at his members at the bar saw him walking around...

Easy car parking to start, nice outside area, greeted at the entrance by the host, who got us a good table for 4 (me, missus, 4 yo and baby), which I forgot to book despite being a Saturday, with no fuss, waitress friendly and fast...

We had a day early Mother’s Day treat at the Toby cavery and what a delight ❤️ Helen our waitress was friendly and helpful without being pushy and totally efficient x the food was delicious and real value for money would definitely this pub/ restaurant...

Went with my husband and mother in law. Was very impressed with the selection of vegetables, 4 choices of meat, and gravys. Our main meals was delicious with the lovely huge Yorkshire pudding. We also had a pudding. My husband and mother in law had...

Visited for a lunch, food was great and excellent value for money. However, the wait staff were rude and disinterred in serving customers. The manager was not interested in finding us a table when we arrived. The wait staff and the manager seem more interested...

Lovely meal. staff friendly. but the ladies toilets are disgusting, broken toilet seat on the floor, which i know has been like that for over a week, dirty toilet seat, in another cubicle, and toilet paper all over the floor, and a dirty sanitary towel...

Amazing service from Becky. The hosts at the beginning were a little less so as they seemed to be a little short and abrupt but it was very busy and did present us with a table which was clean and ready. Food was amazing for...

Trudie is a wonderful waitress, I suggest you give her a pay rise but only if she can answer the following question. When was Vincent Van Goths Birthday?

Lovely carvery lovely waitress Danielle nothing was to much trouble only downside they didn't have cookie doh sundae which I was really looking forward to see you soon Toby bexleyheath