Toby Carvery Amesbury in Wiltshire

Was all great, greeting was great, waitress service was great, food was great, value for money was great

A poor choice for breakfast not like other Tobys give this one a miss

The lady we meet when we first went in who helped (we sat in the bar with our two dogs) was amazing! Tracey is one of the best people I've ever had helped or serve at a restaurant.

Staff friendly & accommodating, especially assistant manager Tracy I think was her name. Thank you for fitting 11 of us on at short notice. 😁

I eat breakfast at Toby carvery every other Saturday, always great. Forgot to register my car when I arrived a couple of weeks ago and got a parking fine letter. Went into the carvery at Amesbury today, showed the payment details on my bank account to the manager this morning. He was very helpful and deleted the the fine immediately. The service was above and beyond what I was expecting. I will be using the carvery at amesbury again. Very helpful staff.

Service was excellent. Couldn't of been better especially for a Sunday. Only real issue i had was that I had to search online for a food/dessert menu. Elly served us (family of 4) she was amazing!!!

Food never disappoints. Good value for a carvery and nice.and hot. Remembered to put car reg in this time. The ticket was cancelled though last time. Rang the Toby gave my reg, receipt details/date etc and they wiped it in 10 seconds! At least won't have to do that this time!!

Amesbury toby not good at all do not go ! Staff awful .

Fantastic service, with all vivid safety measures in place.

Great atmosphere and great service, waitress was very attentive and had a lovely smile. Food was very tasty will definitely be back

A lovely meal with excellent customer service from both Hannah M at reception & Bailey our waiter.

What a lovely experience. Wonderful food and great service by Hannah M. Thankyou

It’s a wonderful place to stop on your way to Devon. Live hot meal and friendly staff

Mr Bailey was amazing and helped me really enjoy my experience, he was very friendly and welcoming. Thank you Bailey! Will definitely be back soon!

Food was good and there was no queue at the carvery drinks service slow but we did get an apology.

So ok good fashion I'll start with a positive note. The food was pleasant, the parking was free, and the restaurant itself was clean and presentable However, we waited over 20 minutes in a very warm and noisy restaurant after being seated before I got up and asked someone (presumably in management) whether it's self-service or table service. He looked confused, acknowledged the lack of service, and someone came to the table a few minutes later. No apology, no sense of awareness nor ability to manage. I then had to explain to the server 4 or 5 times that my son has a mustard allergy, and she kept repeating statements about onion, and kept saying baby bowl as opposed to the child's bowl. Stressed my little boy out. Stressed me out to be honest. Finally, she said which meat was ok, but not the vegetables. I then asked for some of all the meats, and received the smallest and thinnest slices of meat I've ever seen in 28 years on this earth. The vegetables and macaroni pasta were tasty, but nothing to shout about, and there were refillable soft drinks but only one machine so there was a queue. The incompetency of the staff, and their general clueless nature, was outstanding and jaw dropping. Maybe it was just the staff we encountered, but I will never return here. I would suggest others follow suit. Go instead to the Harvester, McDonald's, KFC or one of the various other options available. Anywhere else would be better.

Toby Cavery's decision to partner with Euro Car Parks for car park management has left a sour taste. Their aggressive tactics of issuing fines for minor parking infringements, even when customers have dined at the restaurant, is a clear attempt to generate revenue rather than improve customer experience. This heavy-handed approach has alienated many loyal customers and tarnished the brand's reputation. It's a shame that a dining experience is overshadowed by the fear of receiving a hefty fine.

Went for dinner tonight and we were served by a lovely lad called Bailey. His service was 10/10 so polite and attentive and to be honest the best service we have had here. We will be back again soon.

Came tonight with my partner and the service from Bailey was absolutely amazing. What a kind and lovely boy with fantastic customer service. He is a credit to the place. Also chuffed to find out there was 50% off for Black Friday! Will definitely be back :)

Smallest Portion of Meat we have ever received at a Carvery

Great food and brilliant team 😊 Well done Josh 😉

Lovely service and great food. Our waitress was amelie and she was wonderful 10/10 service. As i was gluten free she made my experience amazing. The service was great. The food selection was fantastic. Would 100% recommend.

I didn't think anything was great. The only good thing was the drinks which was a bottle of wine hard to get wrong and 2 refillable soft drinks to which the ice machine wasn't working so that wasn't even right.

Staff was lovely our waiter was so polite and helpful but the actual food was disgusting wouldn't feed it to my dog!

We went here this evening for my daughters birthday, her choice as she loves a carvery. The food was amazing, the staff, especially Bailey, were really accomadating and even sang happy birthday to my daughter. We would definitely recommend this restaurant!

Can't fault service at this Toby better than my local one

The service was rushed we got into the restaurant at 8pm . i know it closes at 9pm bar 10 we were out by then by the staff seems unfriendly. when we ask to change to a booth (,2 people. seems they were put out only 5 tables being used in the whole restaurant . food was dried up cold Yorkshire pudding not on the hotplate in a plastic box on a stool. not hygiene to me. very poor service. very disappointed 😞 I know it was quiet

My good to go bag was cancelled at the same time as my collection and I bought it hours in advance! Employees need to be more organized with the bags and cancel in advance. Wasted journey. ☹️

Located on the outskirts of town, with ample parking, although don't forget to log your number plate when visiting. Arrived as lunch was just being served, all food fresh and ample, with a good selection of meats and vegetables. Staff super friendly and helpful, and I had issues with WiFi, but they were understanding about this. Toilet facilities upstairs, however disabled toilet facilities are available on the ground floor.

Excellent meal in the carvery. Thanks to the Chef and his staff and Phoebe who served us.

Very friendly atmosphere and clean premises, excellent food and service.

Love a good carvery, and you know what you’re getting here, but over and above most other branches, I think the staff here are the most charming! Lovely service at the bar, chatty chefs at the pass, and cheery chaps and chapesses taking orders and clearing tables. Big fan!

AVOID. Parked in the Toby carvery car park at 18:00. Decided it was too busy and we wanted to go somewhere else. So we left the car park at 18:20. Turns out I’ve been charged £100 parking fine for being in the car park for 20 minutes. Defiantly won’t be going anywhere near this place again.

Lovely place to catch up with family

A good carvery just seems a little small or layout is not the best as very busy and not flowing very well

The food was average. The service was the worst I'd ever had. The staff seemed too busy in their own dramas to do their jobs. We were stood at the carving station for over 5 minutes waiting for someone to serve us to find out from the staff walking by that the member of staff carving was outside having a spliff. By the time he came out he has a very rude demeanor and gave us next to nothing meat wise. Even though we ordered our drinks before we went up to get our meal the drinks didn't arrive until near the end of eating our meal as again the staff were too interested in their dramas. The bill took 15 minutes to come and by this point we were tempted to just walk out. This is the first and last time we will ever be coming

WARNING!!! EURO CAR PARK SCAM!! The car park is for Toby Carvery customers only. We have received a fine from Euro Car Parks for parking there for one hour and a half so my daughter could have a rest as she was tired from driving. I acknowledge that we did not eat at the Toby Carvery, my issue is with the signage, neither of us saw any signs for the car park stating that there were fines for parking there if you were not a customer of Toby Carvery, the way it is laid out it looks like you can park anywhere in that area for any of the amenities within that area. We do not know the area well as we were out for the day, but had we known the car park was not available for us to use then we would not have used it. I am very angry with Toby Carvery as this was NOT made clear. I have called and spoken to them today and they insist there is signage stating fines will be issued for non Toby Carvery customers, but we did not see any and its a bit of a trek to go back and double check for ourselves (we are 133 miles away). Really poor show Toby Carvery for a young driver trying to do the right thing and stay safe by taking a break!!!

I was not expecting to get fined for parking in a pub car park but that's exactly what happened. £100. I didn't see any signs and none of the staff bothered to mention it when I ordered a meal. Update: After explaining my circumstances to the manageress of Toby Carvery I would like to thank her for confirming my attendance and cancelling my parking fine.

Awesome food was a great choice and the food was nice and hot

On this occasion very poorly. We were looking for a hot drink and a "snack". The beef ( other fillings available) in a Yorkshire pudding wrap sounded good so we ordered it. We were told there would be a short wait whilst it was cooked which was fine. However, an hour or so later having been told on at least four occasions that it would be "ten minutes" we left without having received our food. The staff were polite and apologetic but seemingly unable to deliver our simple order.

Slow service and shriveled up vegetables at the carvery counter.

We have been to Toby Carvery numerous tike throughout the past 4 years, and the customer service and quality is getting worse. Today we entered, there was clearly not enough staff for the customers or tables. We did not receive any drinks throughout the duration, there was even a wasp in my food! Half the meats werent available (ran out or not ready), there was little gravy (cold). Not great. Toby you need to review your Staff management as this is getting bad now.

DO NOT PARK HERE. £100 FINE. This is not a comment on the quality of the restaurant but the sneaky parking policy. This has changed in recent months and whilst there are claims that signage is here it should say in big red letters that if you are not going into the carvery, you will get fined to park here. Typically signs would just state a maximum stay at services like this and the fact that such a punitive fine has been placed immediately is disgraceful.

Really bad service, you find out after you get your food you needed to order veggie stuff beforehand. Drinks were extra and felt like they were made from their own brand powdered sachets available in many low end bargain stores. Not a great experience.

Just as I remembered it as a kid when I was in England last, the best yorkshires!

standards had improved since our last visit 12 months ago. We used to visit on a regular basis, but stopped after several episodes of ill-prepared food, items not available, toaster not working & staff rudeness. We will now resume our visits, although we were surprised by the increase in price. Our numbers vary from 10 to 15 but we always book in advance.

This was a shambles, turned up for our booked meal and wasn’t spoken to, wasn’t acknowledged… our table was dirty and had no cutlery on. Then groups, which was 3-5 spaced behind us had been served and had there food and drink brought to them. Was so excited to come and eat here… but this was a shame

First time there it was ok just had the carvery

Recommendation from me is don't bother. Roast potatoes were more like over cooked jacket spuds, veg was either withered and dry from sitting under the lights for too long or over done and watery. The meat was OK apart from the beef which was more like Jerky and the once famous gravy which used to be beefy and flavoursome looked more like plum jam and was of non-descript flavour. As for the macaroni cheese this didn't involve cheese just bouncy macaroni encased in silicon sealant but less tasty. Completely underwhelmed and not worth the £60 price tag. Will not be returning any time soon.

Tried this place again this year .. big mistake the food was worse than last time. Yorkshire puddings was like flakey pastry the roast potatoes were black and dry. And the only choice of meat was fatty beef or dried out by the heat lamps turkey, and that was after waiting 10 minutes to be served. The rest of the vegetable I would sore 3 out of 10 for being there. Won't mention the cauliflower cheese 🥴😁😁

We booked for 2 pm there was a queue so we missed our table. Very disorganised, doubt if we'll come again

Cold food, food hygiene breaches with hot hold food being topped up which is illegal. Cued for food, ate it and then drinks arrived. Not planning to go back

**Review: Toby Carvery – Disappointed with the Parking Fine** I recently visited Toby Carvery and, while the meal was fine, I was shocked to receive a parking fine from Euro Car Parks shortly afterward. It turns out I was supposed to register my car upon arrival, but I wasn’t prompted by the staff or given any clear direction about this. Who expects private parking at a service station, especially when the car park was empty? It’s obvious that non-customers weren’t using it, so I don’t understand the need for this system. I understand they will likely respond with “we have signage,” but that’s not enough. When the car park isn’t busy, and you’re there to dine, being stung with a fine afterward leaves a bad taste. The experience has really soured what should’ve been a pleasant visit. Toby Carvery, please do better in communicating this to your customers upfront!

Bailey was fantastic, he really made our visit special. Food was good too

OK Had to ask for table to be wiped Run out of cranberry

Didn't like my breakfast sausage tasted like cardboard tomatoes was small and not very nice only thing I enjoyed was the beans and egg and my toast sorry but they did better years ago when I went in there for the first time

I have nothing positive to say. There is a Harvester on the other side of the estate. This place has destroyed Toby carveries for my partner and I. Some are better than others, but this was quite probably the worst to date. Plenty of parking... and numerous other places to eat.

Cleaned up well since the last time we went a couple of years ago, the staff were helpful, and the food has improved tremendously we thoroughly enjoyed it, well done 👍

Super dinner, thanks for the welcome & service; food was great, which all combined made for a lovely evening. Parking was simple and with space available (perhaps thanks to the registration system) made this hassle free.

My first visit to Toby’s and I will surely return. A friend called by and we went to find a bite to eat locally, so we tried Toby’s. The welcome was friendly, we were reminded to put our car details into the tablet on the desk to avoid a parking fine and were lead to a table. The restaurant was very busy and although the table was spotlessly clean, there were several splashes of dried up sticky coke on the seat, but that was the only negative. We decided to go for the roast and whilst we chose between turkey, gammon, beef or vegetarian option, 3 types of potatoes, 5 veg, macaroni cheese, gravy, four condiments and of course a large Yorkshire Pudding, our drinks arrived. The food was a good temperature and everything was delicious and portion sizes generous with an option to upsize the meal. We decided the normal size was more than enough and did not even have space to go back for more unlimited veg and gravy. For dessert I had the tasty toffee apple crumble with custard and my friend a sundae. All in all a very successful outing and another place where all the staff we encountered were competent, polite and helpful. We will certainly be back. Thank you.

It's always a pleasure to come here with friends and have a relaxing meal with drinks and put the world to rights and the big plus is it's really good value for money

Worst dining experience ever! We prebooked a table the day before, arrived and there was no seating available (queuing out the door). The carvery counter had spilled food all over the floor in front - slip hazard, ran out of beef and lamb by 18:45! No condiments (mint sauce, horse radish or apple sauce. The Brussels sprouts tasted frozen. We complained to the manager, in fairness, we were refunded the value of the food and paid for our drinks. I know Toby is aimed at a 'budget' clientele, however there are still expected standards when dining out. We only chose to go here because it is walking distance from home - I'll drive the 15 minutes next time for a better dining experience.

Great range of foods, friendly helpful staff☺️

I was visiting the area for work over the week and was recommended the Toby at Amesbury for a wholesome value for money dinner. It didn't disappoint. The food was plentiful, piping hot and filling. We were made to feel more than welcome by the friendly staff, even though you could see they were busy. I recommend the Toby, and when in the area again I will be revisiting.

Tenderness of the meat, perfectly cooked vegetables, great choice, presentation, value.

Toby Carvery is a joke! The worst service I have ever seen, and the portion sizes are small. The staff are rude and ignored my table for the first 30 minutes. I WILL NOT be coming here again! The food tastes and looks as if it's been roasted in Chernobyl!

Shocking service, sub standard food.

Despite reading reviews we decided too give Amesbury a go as Toby is known as good value, and it was. A family of four today, the waitress was attentive and the food plentiful, the carver was polite and friendly and the food overall was of good quality, thank you Amesbury, we will return and especially a big thank you for the chocolate brownie dessert!

Popped in for a mid week carvery with a £6 voucher. excellent value. Food was great. All in all a good visit.

the food was extra yummy and warm (despite from the large yorkshire pudding being missing☹️☹️). atmosphere made my date with my girlfriend so enjoyable😻 and service from Bailey couldn’t have been any better, very happy and polite as well as efficient! Big up bailey he’s brilliant💝💝💝

Quote a disappointment. Messy floor, inattentive staff. Food had been out a bit too long and started to go dry. Was hot and meat was lovely. Have definitely been to many better Toby Carveries.

Even though we had booked a table for 8 we still had ro join the queue which was so long it was out the door ,once we got seated we waited for someone to come to the table for soo long we just got up and got our food .We had nearly finished eating when a lad asked us to move so they could have the table ,we said we wernt yet finished .After another 15 mins we had to go and find someone to tell them what we had eaten so we could pay then there was no signal for the card machine so we sat for another 15 mins whilst one of us walked round with the waitress till she got a signal ,we finished up having to pay at the bar ,another queue. We could have quite easily walked out without paying nobody would have noticed and iwould have been over £100 better off ,due to the lack of service I wonder how many actually do.Very Very poor service and no organisation

We visited on Thursday afternoon with a booking. We arrived a little early but Jess (more on her later) had no issue with that. We got to out seat and was asking about what plates we'd like, any allergies and drink orders. While we were up at the counter, our drinks arrived at the table The food was good. All hot and tasty. The gammon was a little but crumbly and dry but once dehydrated with gravy it was better. Veg was great though. Our waitress Jess was superb. So friendly and joyfully - seems so happy with her job. She spoke with a positive chirp and a lovely smile. She was the one who asked about food and drink and allergies. Thank you Jess

Never in all my life have i been so disgusted! I know Sundays are busy for staff but it was hectic between them all. The guys couldn't find my booking that I did on line. Asked me a number of times what name it was under I even had to spell it twice dor her. I wasn't shown my table just told it was that one over there pointing to it. When me and my partner we waited 10 mins for someone to come over and take drinks order we have never been here before. The glads came and it was filthy covered in marks and smudges and even had food stuck to it. I asked for another but looked the same only with out the food. Went up to the drink section. Melted ice everywhere also extremely dirty. I went back to my table after poring one as there was a queue behind ne and I felt pressure. Took the drink to my table a d decided to go up for food as the queue was getting rather long. When I was standing in the queue In frot of me was the gravy and sauce station. It was awful. Sauce everywhere food all over the counter that was old and the worst part for me was the FLYS! Flysheet was everywhere! On the dishes the sauce was in the flying around people who was trying to put sauce on there plate and in the sauce and the food spilt on the counter. I made ola point of point this out and told the young lady about the Flysheet and she said swiftly to me 'yes I know, they are there because wr xant use any cleaning products or chemicals around the food' I was mortified. I said okay But don't you think k it's best for hygiene reasons to refresh this and cover them? With a plat on the too or kitchen foil people us eating this. I made it very clean who uncomfortable and discussed and very disappointed I was and I couldn't eat here. She just looked and me and shudder she shoulders and walked away. Me and my partner turned around leaving our drinks on the table and left. I felt sick because of thus I took my costume to anther restaurant across the way and expressed to them what I had seen. It's the 1st of October I intend to eat there Flysheet and bugs die off. Made me wonder what the kitchen is like. I will not recommend this tobys to anyone and I will always tell them about my experience and what I witnessed. As I left the 2 girls at the desk look at us a d looked back at each other and smirked I'm so discussed.

Me and my family we decided to have an amazing dinner on Tuesday 1st of October at Toby as we always has especially because my parents came over to visit us. Unfortunately the evening was ruined by the only male waiter (I believe his name was Bailey). The first contact was absolutely negative when me and my wife we decided to order drinks as my parents were not at the table ...we order 1 pint one half pint, single vodka and 2 soft drinks for the kids. Bailey decided to question us why we are ordering all those drinks as we are only 2 adults, I had to explain myself to Bailey why I am ordering ONE PINT AND HALF OF PERONI AND ONE SINGLE VODKA, absolutely RUBBISH. He was in such a big rush and he would not listen to what I was ordering, as he messed up the drink order bit not bother to sort it out. When I have asked for another pint of Peroni he would just wonder around wipping tables, I had to ask him kindly for my drink which he never bother to bring over, I have asked his colleague who basically poor it for me and collect it myself from the table. When very annoyed about the entire experience we decided to leave and asked for the bill, again he ignored us, I have asked him again and he decided to send me to the bar, when everyone else was paying at their tables. His colleague again helped me and took the payment. We have spent £80 which and had our dinner by this young male which shouldn't be front of house absolutely not, as his skills are 0 in being in contact with customers. I hope someone would get back to me regarding this review. With regards to the below reply from the management: "Thank you for leaving us feedback in regards to your visit with us. I have already spoken to your server when you visited us. As we operate a challenge 25 policy anyone who is lucky enough to look under the age of 25 on a table will be ID checked to make sure only people over the 18 are being served alcohol, to comply with licensing law. When asking for the bill he did explain that was just going to take another tables order on the way and bring it over to you on the way back. I apologise that you left dissatisfied on this occasion however my team did everything they could to follow the licensing rules and try and satisfy all their guests needs." My reply: I would happily come back and see if you could challenge my age due to my white hair...I am 40 years old :))).... The service was absolutely below any expectations he just ignored us ...when he asked about alcohol he did not challenge my age he asked us why we are ordering 3 alcohol drinks when we are 2 adults...this is not challenging 25 years old age policy it's a person which shouldn't be front of house without training like this young gentleman. He never bother bringing another drink when asked and had to chase 2 other members of staff...with regards to the bill he took the payment at every table when he asked me to go to the bar and pay and not even bother to come over to take the payment but sent another colleague and he was pretending to wipe a table...

Very disappointed after this evening, went out for dinner , everything nice everyone happy, until we had to order , we had this waiter Bailey taking our order , very unprofessional,very stressed , he was questioning us why and for whom the drinks are for, in a very unpolite way, trying to explain was no way that he will understand. Anyway after a while we wanted another drink after more than 15mins we have reminded him that we ask for another drink 15 mins ago, he came in the end , when we have to pay at the end he said he will come but he has something else to do , we have said we really have to go , he came back and he said come with me at the bar to pay , like everyone else was paying at the table, why we have to go at the bar, in a very rude way ... please train this person how to speak and how to take orders, customer always comes first... very very disappointed.

Very poorly cooked breakfast today. Been a few times and it's been okay but not brilliant sadly.

Love this Toby, great atmosphere and the staff are quick and attentive. And for less than a tenner each.

Your staff member Ryan i think young lad very polite and good and fast with the refills

Good service, nice food. Dessert has definitely shrunk in size but still tasty. Found it strange that they weigh the meat.

I came in a few months back, and I wanted to write a lovely review about JJ. He was very kind, helpful and professional. I came in about the roast potatoes, and he made my day with how polite he was! Thank you!! Sorry for the late review but think he deserves some recognition as he is an amazing staff member!

I was visiting family and we decided to order a Toby Carvery to collect as we have had good experiences before from other Toby Carvery’s more local to us. Unfortunately, this was very disappointing. The food was cold even though we picked it up at the exact time we selected. We understood the vegetables would be selected from the carvery deck however we did not get any yorkshire puddings or roast potatoes which was a surprise. It was just veg, gravy and the melt in the middle so it was not worth the price at all! It is my fault as I should have properly looked in the bag when I left, so will learn from that for next time, but never had to do that before, so didn’t think to!

Had a lovely family meal there today. Food was good, service was exceptional and the feel of the place was nice. Very enjoyable and the staff could not have been any more friendly and helpful!

Brilliant place to be. Staff really helpful and service excellent. Place very clean and smart. The star worker was Tayla who went the extra mile. Wished we lived local to experience this regularly. Bravo

Very average. OK for a meal when hungry (better than a takeaway...), but only just.

Staff very polite but not at all attentive, stood around ignoring customers most of the time. Food dried out and not too appetising, plus added extra of fly's in veg!!!! Need covers on veg dishes to prevent veg drying out and flies getting in. Meat also dry as not covered in foil which does leave the question as to whether the flies had already visited it before settling on the veg!

The food was poor... Roast potatoes, you couldn't cut with a knife, so I had to put them in my mouth whole and chew on, Yorkshire puddings left a lot to be desired, really Disappointing

It was a very busy Sunday the lady that served us was really nice the roast was excellent apart from the roast potatoes were a little bit dry but we were expecting them to be we all enjoyed it we will be back soon

We visited on the 31st of August. I have found a hair in my food and it was disgusting as I got it out of my mouth while chewing potatoes. We had an apology from the kitchen and we were told not to pay, which was obvious, as we didn't eat much. Without any arguments we have payed for our drinks and left. I have not visited any restaurants since as this incident really upset me. Can you imagine how angry we were on a top of all this to receive a parking fine today stating that we owe 100 pounds to euro car park even though we have entered the car registration plate number at the desk when entered the carvery?! The worst place possible, please avoid it if you value your health as hygiene is horrible and they will issue you a fine even if you have done everything correctly.

Unfortunately this was a poor experience. I'm quite a fan of the brand and our local branch has never let us down but this visit left a lot to be desired. Service was fast as you would expect, we were upsold a couple bowls of pigs in blankets and headed to the carvery. We were running late from our journey back from Somerset so visited at around 3pm, which Is why I belive the speed was in such a shocking disarray. The meats that were on offer were dried carcasses of what were probably lovely joints in peak lunch, they were great and the beef was reduced to a couple of lumps of fat no larger than a roast potato which the server was still offering! The roast potatoes were solid, dry with a powdery centre. The carrots were brown with a dry crust, the peas were brown and dry the leeks were crispy, the cauliflower had barely any cheese. The stuffing was just completely absent of moisture, like dried briquettes which someone had actively stirred and though "yeah, that's good enough" the sliced potatoes were more like Crisps. Honestly one of the worst roasts I have ever experienced carvery or otherwise. The saving grace was the mac and cheese which was brought out fresh. The two bowls of pigs in blankets were more like half filled ramekins which I easily put into the one pot, 5 of the smallest sausages in each (I counted) which were overcooked and solid. We tried soaking them in their famous (flavourless) gravy which did not do them kindly. The cleanliness and service were very good and not an issue. It's fair to say that this branch needs a review of standards of food as we will actively avoid for some time to come. I think our experience would have been better if we were there at peak times, though it was not exactly quiet when we were there, I don't think the time we come should make our money worth any less than others!

We came in for dinner around 6:30 pm. We ordered drinks and food at the same time and got pigs in blankets with the carverys and the pigs in blankets came before the drinks and they were like warm and not even my toddler could eat it. Then we got to the carvery we waited in line for 10 minutes just to get a dirty plate and as you go along the refreshing or food is slow and the sides look dirty and my plate was aswell. Then when it came to eating the food everything was bland, dry or tasteless. We didn't even eat all our food and while eaiting to complain loads of flied swarmed our dinner and notices how dirty the seats were ripped and dirty. NOBODY GO HERE!

Absolutely shocking experience. Only 2 meat choices, roast potatoes dry and overcooked, vegetables looked like they had been there for hours. We arrived at 7pm and at 7.40 we were asked to pay and leave because they were having a staff meeting - we had literally just finished eating and hadn't finished our drinks. Asked for drinks to be removed from bill as we had not even had time to drink them. At no point entering or being seated was a staff meeting mentioned. Needless to say if they had we would have gone to the Harvester instead..rest assured we will be in future. I'm not in the habit of giving bad reviews but this is a completely unacceptable way to treat paying customers.

Received a fine for parking here despite not seeing any obvious signage - in other responses they’ve said there’s plenty of signage but it’s clearly not obvious or there wouldn’t be so many people being caught out! Cheeky!!

Stopped in here on the way home for the novelty and to make a change from the other more generic food places surrounding it. I accidentally forgot to put my car details in for the car park and got a fine sent through the post. However, the Manager Josh went above and beyond to sort it out and was really understanding of the situation. It’s nice to know that there are still places in the world where people try and be friendly. I will stop off here again if I ever need a leg stretch on a long journey even if just for a cup of coffee.

Food tasty with as much as you can eat for a very reasonable price

Although not an old establishment, the interior of the place is tired and unloved. Very unwelcome and dark inside with many lightbulbs off and dirty Air cons blowing dust over your food. Food wasn't great either. Slow service, messy counter and sticky drink dispenser area.

Tonight's 6pm meal was not meeting our expectations, as again, no lamb on the menu. Yes, it says four Rost on the wall. But this is a Sunday Rost Lamb day, but no lamb. I'm very disappointed this time. 😔

I reckon you could sit there for hours and not be served

It was a stop off from a visit to friends. The food was great and the staff amazingly friendly and happy to meet my requests.

Got at £100 fine for just parking here to change my sat nav and strach my legs. Was here for 25 min. £100!!!!! just for changing my sat nav. DO NOT GO HERE. DO NOT GIVE THEM YOUR BUSINESS. THEY ARE A EVIL EXPLOITATIVE CORPORATION THAT WILL TAKE MONEY FOR YOU ANYWAY THEY CAN.