Toby Carvery Aldenham in Hertsmere

Shocking experience. Started off okay, went in got seated, got drinks and indicated here for carvery and was pointed to the station. Here’s where it goes wrong, waited five minutes for a member of the ‘carvery team’, waitress had to go to kitchen and shout to get their attention. They arrived walking through the restaurant drinks and phones in hand, didn’t wash hands and straight to us. Meat looked like it had been there a while and we just got grunted at. I opted for mix of beef and pork, partner for beef. All we could see was fat. This was reiterated by the time we got to the table and couldn’t eat any of it. Worst bit, all the roast trimmings and grave were cold, like warm at best. Gravy stone cold, yorkshires were stale. When I was eventually checked back on, the waitress explain that is a carvery and it would never be fully hot (anyone that knows anything about food handling knows that hot held food is held to 63 degrees, our meals were barely room temperature) and she could microwave it for me. I said no, I didn’t want it and had lost my appetite. She’s asked my partner if all was okay, my partner said no but she wanted the potatoes as was starving. That is all she ate, just the spuds. Waitress cleared the table and after 30 mins came back to us and asked if we wanted anything else, I said no just the bill. This took another 15 mins and she came back and said she charged me for only one meal, rolled her eyes and walked away. I waited for another 10mins as I wanted to ask her to remove the other meal and I would pay for a portion of potatoes and the drinks, she never came back so I left the money on the table. At no point was a manager called or informed of the issues. Pretty crap and piss poor really!! I know it’s cheap, but I expect properly prepared food. Won’t be going back.

soooo good my favourite place to eat whether it’s with family, boyfriend or my friends ! ☺️ i love it ! ❤️❤️ i recommend 1000%!

Always a lovely service here at aldenham toby carvery. Always enjoy the service and food here. Salim is very welcoming and friendly, making sure we are always happy.

My waitor Salim has been absolutely amazing and really comforting. Always made me feel happy and excellent, will definitely come back just for him! Amazing person

We had a lovely Sunday lunch at Toby Carvery and amazing service from Lindsey - she was so friendly and helpful. Hosting staff also met us with a lovely smile

Izzy & Tasha & all staff are so lovely in the Aldenham restaurant. Lovely food & staff were so welcoming See you again Car parking is available. Remember to put your registration in. Toilets are clean Drinks and reasonable & food nice

Absolutely fantastic night. Food was amazing and the serine was impeccable Lindsey is the absolute best would definitely recommend this place for anyone to come to

Very lovely service by Lindsey fantastic with sorting out any situation we had and made the dining experience exceptional!! Food was also really tasty.

Myself, 3 children and partner went for Sunday lunch today and I felt compelled to feedback as the service, food and general atmosphere was excellent! Special praise to Izzy who was great, nothing was too much trouble and also the lady with long blonde hair (manager) apologies didn’t get name! But she had everything under control (very busy!!) with very calm and collected! Great food also - loved it!

We arrived as a family party of seven and were seated immediately by a friendly waitress. Usually, I find carveries a bit reminiscent of pressure-cooked school dinners, (overcooked and watery veg), but was pleasantly surprised this time to find the vegetables were nicely cooked. I opted for a mix of pork and lamb and both were delicious. My (adult) family had various combinations and the general opinion was one of satisfaction and enjoyment. The bill came to £115, (no alcohol was included as we opted for soft drinks which had unlimited refills), so excellent value for money. It was all pretty good. Thank you.

I'd like to thank the staff at this location for an incredible experience. We turned up early for a slot we'd booked on Mother's Day when it was busy and was so grateful to have been able to bring the reservation forward. They found the perfect table in the corner so I had space for my assistance dog and their reaction to him was perfect, no fuss, just politely ignored them - my dog had had a long day so this was appreciated. It was also clean and we were bought drinks quickly. I'm not familiar with how these restaurants work and they were more than happy to answer questions so I could get to grips with the etiquette. The food itself was lovely and hot, refreshed frequently and the staff couldn't have been more helpful and accommodating through the visit, kind and excellent customer service. They are also great at dealing with the disabled toilet as a member of my party required assistance after the handle got stuck - the level of professionalism and empathy here is fantastic. It's a hard job and the place was very busy but the food quality and customer care was never lacking.

We have not been to The Toby Carvery for years, so we thought we would go and have a lovely late lunch. Oh dear!!! The outside is very run down. The food was terrible. Badly presented and cold. The gravy had a skin formed over it and was tepid. We were in there for 3/4 of an hour and during that time no fresh food was put out apart from a fresh turkey. One server came out and stirred the over cooked cold stuffing. The peas were all dried out on top and the cauliflower cheese was as hard as a cricket ball with hardly any cheese sauce. I will say that the staff were all very pleasant . Very concerning that we saw nobody taking the temperature of the food or replenishing it.

My daughter phoned and she wasn’t feeling well to I rushed to pick we up from school. I have an electric car and didn’t have enough power to get home so I popped into the Toby carvery for 20 mins to charge the car which you obviously pay for. I got my daughter a drink as she wasn’t well enough to eat and we left. I really thought it was a great venue and have booked to come back for Mother’s Day lunch. I have subsequently received a parking ticket. I thought if you were in the Charing station paying for it then you shouldn’t be charged. I don’t think this was very clear and it really was a very friendly and spacious venue. Will definitely be back.

Food was lovely, Salim and team were very attentive, nothing was too much trouble. There were a lot of us in our party but nothing was too much trouble. Not our first time there but first time on Boxing Day & everything was really great, thank you , Nicky & party

Sailm is a very nice guy and he is always there when you want some help and is soooo nice and friendly

Zero allergen controls & only offered 20% off the bill. I could have died eating at this restaurant due to the incompetent staff including the General Manager. I am upset as what should have been a nice family roast ended up being a disaster.

We’ve always loved a carvery and Aldenham is our closest there’s always been friendly welcoming staff.. but we were most pleased to see the Return of Head Chef Dennis! His happy friendly demeanour and engaging personality and not to mention his delicious food, the serving counter is always clean, well stocked with fresh food the restaurant Is always clean and tidy and all tables are cleaned and cleared even on busy days! And you’re never rushed to leave your table.

Always have a great meal here. Family oriented. Staff are welcoming and food is great. Never disappointed

We went for my grandsons 15th birthday party. Lovely roast as usual and lovely helpful staff. But this time we were disappointed as no Yorkshire puddings and we had to ask for Gravy. Otherwise would have given 5 star. Lots free parking. You have to register your car’s registration. Busy restaurant. I was told the men’s toilet was not very clean and no toilet paper. But this is our favourite Toby in the area.

Disgusting filthy and needs shutting down. The quality and care is completely over looked. Serving area and sauces are absolutely disgraceful. So bad we left as couldn’t continue. Toilets are dirty. Staff don’t care.

I visited last week for a family advent, I would give. 5 star🌟🌟🌟🌟🌟 the service was great the food was fabulous the staff here great the guy with a bearded and glasses who served the carvery was great, all round a great experience

We had to move as the sun was blinding me and there was no blinds or curtains to block it out. Our waitress told us that this is a common complaint in this room. Even after she helpfully suggested we move I was still unable to relax as the sun was blinding me. It was extremely busy on the day we went. I am sure that Toby are making enough money to afford some blinds for this building.

Not been to this Toby Carvery before but would highly recommend it. Food great and very tasty. Staff friendly, helpful and very attentive.

Although there were plenty of Servers, we waited ages after being shown to our table just to have someone take our order. Then waited 20mins for chicken nuggets (hardly Cordon Bleu food!!) for one kid in our family group, by which time they were cold and he'd already eaten a large Yorkshire pudding, plus the rest of us had practically finished our Main Course. Carvery offered nice variety and was reasonably priced. Waited (again) too long for desserts & nearly gave up. Had a word with the manager on duty who offered financial redress. However, although the food was okay, I'm not minded to return if the service is SO lax.

Went here for a business lunch, food was hot and service was quick, great selection of meat and veg veg thanks!

What a great lunch! Thanks for being so attentive and helpful, the beef was amazing as well, melt in middle roast my partner had was great too

Well what can I say our breakfast experience started ok friendly staff on arrival, while getting our self service food there was no bacon left but a new lot behind my son lifted the lid to help himself but unfortunately it fell on the floor...

Lots of kids there screaming and running around which was very irritating and annoying. Only one vegan main on the menu to add to veggies from the Carvery, which I couldn't pronounce (Pithivier). Even the waitress couldn't pronounce it. It was nice but took about...

so I went on the website to book a table for 3 @ 4.10 when we arrived the car park was packed ..my mum disabled.. so had to wait to park. once at the door the queue was long… once finally seated there must of...

was looking for somewhere reasonable to eat usual not a great fan of a carvery but this was very nice good portion sizes very clean would definitely go again

Visited recently and was presently surprised a table was available at short notice for 6. Service with a smile is an understatement and we wish we could recall your name, waitress was buzzing around being a very busy bee. Definitely a keeper management. Food good...

We had a fantastic carvery there with our family. The food was delicious, good portions and great value, spot on - absolutely recommend 5*

Great food, good value and service. Perfect for a Sunday roast and a few beers to wash it down. Had a nice evening with some old friends.

I have been there before and it's not changed in the slightest, still amazing food, the veg was hot and meat portions were great, was served by Salim who was more than helpful, thanks

Came here for a drink while staying next door, somehow ended up being talked into a carvery. I don't usually enjoy a roast but this one was great. I had gammon on a king-size plate with extra sausages. Smashing.

Rude and entitled staff. Gave continuous dirty looks. Didn’t great us. One staff member who I think was the manager, would give dirty looks and talk under her breath at her staff while looking at us. Made us feel uncomfortable and unwelcome. As we walked...

Went in for dinner this evening (28/7) usually I prefer to go on a weekday evening as it’s more chilled but this evening it was terrible. There were 2 members of staff who looked to be managers on the front desk doing absolutely nothing whilst...

I took my family here for dinner, the restaurant was quite busy, we were shown to our table, the waiter took our drink order, and we all had a carvery, the food was good except for the beef, which was so hard and tough to...

Without naming and shaming other Toby carvery’s in the area, this one is by far the best in terms of food taste and quality. We went late on Sunday and had a lovely meal. At the end of the day, it is a Toby Carvery...

I have been using this carvery for years but will not do so again. My Nephew came to see me on Saturday and do some painting and then took me for lunch at Toby's he does not ever go to a tobys but we ordered...

ordered a deal from toby to be delivered. was supposed to be 2x roast dinners and 2x fudge cakes. Hardly any meat. no fudge cake, 1 yorkshire between 2,veg all squashed in with mash - cold and not nice. Won’t be doing that again

Avoid this Carvery unless you enjoy fatty meat, tough chewy Yorkshire puddings that look like pancakes and freezing cold miserable veg that looks like it has been sat there for hours......Cutlery was sticky and the waiting staff clearly weren't interested on serving customers. Could hear...

Ordered via Uber eats absolutely dreadful no taste food was cold items missing waste of money. Wouldn’t recommend it at all

I've not visited a Toby in a while and I think it's the last time. Food was grim. The veg was all dried up and the hygiene questionable.The only reason I stayed was because there wasn't much in the area. Service ok but definitely not...

Arrived for our booking at 6:30. Shown to an area and told “your tables over there” . We decided it must be the table for 2 although there were other tables free. Ordered drinks and asked for cutlery so we could eat our carvery once...

Carvery is always great here, meat choices are great, veggies are out of this world, service is amazing,

So happy to come here as we regularly do. The most wonderful Melody is just marvelous.Great service with a friendky face.

With most restaurants becoming expensive it's good to be able to still enjoy a reasonably priced meal at the Toby. Staff are always friendly and food of good quality

Went for lunch as I was working nearby Fantastic food at reasonable prices. Friendly staff and clean surroundings.

Friendly warm welcome from the host. Our server was Tye and they were quick to come over and take our order engaged with us all and was really patient with our children. Food looked great and didn't disappoint. We will definitely be back.

Disappointed that the lamb was not on the carvery even though still on the menu. Food wasn’t particularly hot but still eatable. The chef did not seem very happy

Went out for a birthday meal with family , run out veg, meat was dry , potatoes were like mush worst carvery I've ever had absolute disgrace

Terrible service, really rude young man on the door. Kept waiting for ages tonight 28/4/23 very aggressive guy, we ended up leaving before we even got in. Very disappointed

Fancied a Toby as was working near by. Mistake arrive 3-30pm. Paid £1-99 extra.Never have the Yorkshire pudding but nothing extra offered. Turkey had no flavour. No cranberry sauce. No one asked how my meal was. Lamb was crispy. Vegetables were being rotated so some...

Went here for a meal with friends, went for.the beef which was great, the carver was great! Tall guy with glasses. Beer was decent price too compared to London pricing. Will return!

Went there to have a meal, friendly staff, cosy feel to the place and great decor. Meat selection was fantastic, and veg was very hot with great choice, went for the king-size option and got more than my fair share

Following my previous review of this establishment in early 2023 where the “manager” made excuses for the dirty curtains in the upper floor as being the “staff room” I revisited yesterday (March 3rd) with my colleague. I’m disappointed to say that the curtains are still...

This is my favourite Toby Carvery because the food is consistently good and I always feel really welcome. Salim is amazing, he always makes me and my friends smile and he is so attentive.

Lovely time - our server Salim was so friendly and helpful! Excellent food, great service, lovely atmosphere with good music too!

Every time myself & friends come to this Toby Cavery the staff are always so lovely. Excellent services on this occasion by Salim. He went above and beyond with service for myself and my friends. Made us feel so welcome & reassured why this is...

Poor service, we were taken to a seat where we weren't given a menu, and was right next to where the dirty glasses placed. We explained this was our first Toby carvery experience to which we were told where to stand and queue. The gammon...

I’m a big fan of Toby and have tried a few around the country.. usually standard food and this was no exception. But what stood out for me was the upstairs living area which is in public view from the car park and indeed also...

Terrible customer service from barman to manager seems like they want a empty restaurant said short staffed but wont let you eat in bar area

Very good food and good evening. Was a good laugh. Good atmosphere. Good service. Especially the girl who served us called Ella.

Visited with family, were there really early on a Saturday before the carvery started. This meant the we were pretty much first in line. This was a lunchtime so no service before this one. However the Turkey had already been carved on one side meaning...

Awful experience. I ordered through Deliveroo and when my food came we was given 3 roast potatoes 1 Yorkshire pudding 3 pieces of tiny meat and some cold gravy, no veg no stuffing nothing like what was advertised or described. This food cost me £36...

When I visit the restaurant the food is great as is the service and I have recommended them to friends and family many times. However, don't attempt an online take-away order from them. They don't read any requests on the order and somehow manage to...

Went to meet a friend for lunch. Everything was great. Lovely waiter great food and great service. Highly recommend

Best carvery out there, highly recommend, friendly staff and food was great, lovely choice of veg. Will be returning!!

The food was amazing rather tall kitchen manger was so on point, and the assistant manager Denis could of not done anymore to make this meal so special ⭐️⭐️⭐️⭐️⭐️

Excellent customer’s service from Dennis( the kitchen manager) he was pleasant and warm. The meal was one of the best I’ve had. I’ll recommend to anyone. Meelee

Thos was one of the best visits to the carvery ive ever had toby carvery aldenham beats all the other carverys in the area hands down.The staff were very attentive and the food was lovely definatley will be coming back

I am glad to say I took the opportunity to go to Toby carvery aldenham with my friends on the 7th of November, the staff are amazing, management are so helpful and our waiter was the best. Even sung happy birthday for me and got...

Toby carvery Aldenham has to be the best carvey I’ve have had in a long time, the food was cooked to perfection and the staff were amazing and kind. I have a nut allergy and my server was so helpful with making sure I get...

I went their on Monday 7th, with my family, the staff were so lovely. As we didn't book online , we just turned up as a 7 and they managed to allocate seating what was in a lovely little room, the food was lovely, and...

My family and I attened the restaurant on the 3rd October ar around 6pm. We had not booked at table and were told that there were no tables a available. We then went online to book a table for a later time and then retunred...

What a great place, the manager James was more than happy to cater for our large family. Happy to go here for a flawless meal

I come here as often as I can you can’t beat it it is so good .value for money lots to choose from various different meats and vegetables quick service. Friendly staff the place is clean I would definitely recommend

We came to this restaurant for lunch. We were greeted by a very friendly waitress who showed us to a table which unfortunately we didn’t like as it was too hot. We asked to be moved to another table and this was done immediately. The...

Visited whilst in Watford for the Harry Potter Studios. We were greeted and seated quickly and got a drink. The carvery didn't have turkey which was a shame but still had plenty of other options to choose from. The potatoes in beef dripping were to...

Came for a catch up with my mum and a friend 12/09/22 12.15pm. Seated by a very polite young man Food was amazing. Carvery chef had good banter and the waitress...young girl....blondy hair with glasses...was absolutley delightful. I came hear yeara ago and it was...

I have seen some negative reviews of this restaurant,but decided to try it as it was close to the Harry Potter studios. We were seated straight away and within minutes drinks ordered. The server at the car very was chatty and pleasant. The food was...

The chef was rude, no Turkey or beef. The roast potatoes were hard and under cooked. The serving spoons were to hot to hold, as left in the dish. Also my daughter s Keyworker has a Blue Light card, but can only use Monday to...

I have not been to this Toby Carvery (Aldenham) since 2017. This is because in both 2017 and in 2016 the experience was far from good. However, after five years, my wife said that time is a great healer and things should be better now....

Five stars because they went over and above to accomadate 14 people on a hot sunday afternoon. We all had a great time with great food. Great location so this will probably our watering hole in the future.

Fantastic place to eat, good food and good value, had a lot of meat! Would highly recommend this to you and your family and friends

Reason for 1 star is the £85 parking fine associated with a visit! Not clearly signposted in the car park, or at the restaurant entrance or by any staff member either. Have visited many establishments where you log your car registration on entry and it...

After travelling for several hours we looked up the nearest toby carvery for breakfast as we use them quite a lot. The service was fine Food was cold, but we were never warned about the £85 parking fine we would get fr the experience. After...

Watch out £85 parking fine when visiting here, good meal, staff okay but very disappointed in receiving a parking fine a couple of weeks later

So disappointed. Definitely no warm welcome but we were shown to a very small table for 2. Whilst reading the menu, I overhead the staff saying how quiet it was. After a few minutes, we asked if another table was available as we were sitting...

Very poor cleanliness, even after the staff attempting to clean the table, I wiped it and it was still filthy. Staff were very rude and argumentative back. For saying carvery had just started some of the food wasn’t very nice at all. Staff are poorly...

Had an amazing scrumptious roast lamb and beef with excellent roast potatoes and a grea variety of vegetables to go with it. Most enjoyable and fantastic service by the lovely Hollie👍

Tasty fresh food , clean , nice atmosphere, definitely good value for money, staff are always smiling, even when rushed off their feet

We went to Toby carvery in Aldenham for my partner's birthday. Our child does not have a carvery and we pre agreed with him that he would have spaghetti bolognese as he always does or the spaghetti and meatballs as a back up. A staff...

My daughter & young children ate at this restaurant only to then receive a parking fine which dispite sending proof has not be cancelled but doubled instead ! If like me you hate these private parking paresites & the companies that use them avoid this...

Unfortunately the vegetables were Luke warm and we arrived at the end of the meat service before new were brought out

Working locally I have been to The Toby Carvery many times over the years. On 9th Feb at 13.04 I went there just to top up my electric vehicle battery on the BP Chargemaster point. I eventually left at 13.36. It never entered my head...

Best lemonade I've ever had. Ice to lemonade ratio was spot on. Next time im in town i definatly Will come again thank you please.

We just had a very disapionting meal for 4 at this restaurant. Staff and then venue were perfectly good, but the carvery was served luke warm on cold plates and the meat was just a few thin slithers. I had to ask for more meat...

This was my first visit to Toby Aldenham, as I was meeting a friend/customer of mine. I was really impressed by the warm welcome and the very high level of service we received from various members of the team, despite them being occupied by a...