The White Horse in Hertsmere

Lovely pub with great staff and cosy atmosphere! Ben was particularly fab, thank you! I feel very lucky that this is my local!

A lovely place for a family meal. We enjoyed fantastic food, a warm welcome & friendly service. TheSunday roast beef was super, with good portion sizes. Highly recommended!

Great bottomless brunch and the service was great from Ellie, our drinks kept flowing and she really took her time to cater to our needs. This was after our wreath making wich was very enjoyable, despite our lack of creativity. Ellie and the team made this a lovely afternoon out

Lovely atmosphere, good food and great service from Gemma our waitress, well worth a visit if you fancy good quality pub grub and service like it used to be.

Roast dinner came out cold, returned it and was back out in one minute microwaved. The tiniest steak and chips for over £30 however was nice. Tables piled up with dishes people clearing themselves. Staff standing around behind the bar. Such a shame as gorgeous open fire it looked so cozy. Won’t be back. Been hit and miss over the years. Definitely miss currently.

If there was an option for 0 stars, I would give it. I ordered a vegan meal and they gave me real cheese and denied it 3 times. When we asked to see the wrapping, they brought out a vegan spread (very different to thick goats cheese on my tart)! If answered on the first occasion, this wouldn’t have been an issue. Anyone with food allergies / intolerances / preferences - avoid.

We had a wonderful meal for an 80th birthday family celebration. The food was delicious and catered to different dietary requirements, the service from Gemma was great, and we loved the cosy snug which had been decorated beautifully. Thank you so much to everyone at the White Horse for making it such a lovely occasion.

Update review. Visited yesterday and the lovely Kimmy looked after us and made the day extra special. Recommened a starter I've never tried, and it was one of the best rhings I've eaten in a very long time. Great pib, great food and some of the very best staff too! Jolie has looked after us the last couple of visits. Not only is she fun to talk to but she is knowledgeable about the dishes and wines. An absolute asset to the White Horse. Food here is always good too.

I highly recommend the White Horse Gastropub in Shenley. Thank you Gemma for catering to our need for a private space for our party of 11. One of our family is still shielding and one in a wheelchair. We have members who need a gluten and dairy free meal and every effort was made to reassure them the meal chosen was safe for them to eat. The food was delicious, the staff friendly and helpful and the bonus was the large car park.

The White Horse has now upped their game!! The Sunday trio lunch, was excellent. Like us we have not had Sunday lunch for some 4 months. Come back and try, you won’t be disappointed 5* food and service.

This place is so good: family dinners, catch up drinks with friends , anything you would want to celebrate Kimmy was so nice and we loved her recommendation I particularly love the aubergine lasagna , only bad thing it was too small 😂 Highly recommend

Have been to this establishment several times. Whilst I have not eaten here recently (even though the food looks great, especially the Sunday roasts). Staff are really friendly and a great atmosphere.

Kimmy provided a great service. Good experience & good food.

Ben was a fantastic host! Thank you for a wonderful evening; food was to die for!

Benjamin the manager was SO welcoming, we had a simply lovely visit and cannot wait to return!

Beautiful mushroom Risotto! Would highly recommend!

An amazing atmosphere and the best service I have ever received especially by a lady called Gemma, she is 10/10 and goes beyond her boundaries to make sure the service is top notch. Definitely recommend this place and will definitely come again. ❤️

Food was excellent. Service was great. Lovely and friendly staff. Charlie and Luke were great at the bar. Received great service from Harry and Gemma.

Gemma was brill, great service and lovely food 😋

Service was stellar, super nice and accommodating for all. Great menu with good dietary requirements and staff being proactive and helpful with presenting the tablet. Lovely food, very delish. Great venue and all around super positive experience.

What a find, beautiful pub and the staff went above and beyond to make sure we had an enjoyable lunch. Food was very good and the menu had such a good choice. A guy called Ben who I think maybe the manager served us, what a great asset to the pub he is. Highly recommend and will defiantly be back.

Nice pub country style pub. The food was tasty, but overcooked hence 4 stars for the food. Generally, the staff were attentive, however Kimmy shone above others with her excellent attentive and friendly approach ensuring we were well looked after. Looking forward to a return and to trying other items from the menu.

We had a great time at the White Horse. Kimmy was very helpful in serving us and ensured that everything was perfect throughout our time.

We will serve by Kimmy very good service charming waitress and attended to everything we wanted 👍🙂

We had a lovely experience here for my daughter’s birthday, the food was great, the staff we SO accommodating for my 7 and 3 yo, and they made my daughter feel very special with a birthday song and card. We will definitely be visiting again!

Really lovely pub with great food and friendly service. We were served by Gemma and she was so welcoming and kind - we’ll definitely be back!

Dropped in for a drink, and it was a great spot! I didn’t try the food this time, but I’ve heard it’s really good—definitely planning to give it a go next time. The open fireplace gives it a cozy vibe, and the staff were friendly. Plenty of parking too, which is always a plus. Perfect place to kick back and relax!

Not what it used to be. Walked into an empty pub/restaurant and the server had to "check" they had a table. It was still virtually empty when we left. Very average food considering the price.

Oh dear, despite the good reviews this pub sadly disappointed. Went for Sunday lunch and pie was served frozen in the middle. On second reheating efforts the filling was piping hot but the pastry so tuff I could barely cut through it. Nice enough pub with reasonable ambience

Great food and even better service by Ellie! She was absolutely fab!

Had a lovely evening at the Whitehorse the food was excellent and the waitress ellie was lovely and very helpful and polite

Gemma, Olivia and Leah are the best! Best pub ever!

Gemma is a lovely lass. Really lovely lass. She always makes sure we are happy with the drinks, food and service. She is the reason we keep returning. Lovely pub/restaurant. Food is always delicious. Toilets are clean. Highly recommended venue.

Back again for drinks. Gemma as always was amazing. We didn’t even have to tell her the round this time. She is a credit to the business

Didn’t have food today, just drinks. We were served by Gemma who was just amazing and funny. Really made our night enjoyable. We will be back next week for more.

I came in for fish and chips I didn't have a long wait before I was seen by Gemma she was very polite and kind. The fish was succulent and rich in flavour and the chips were cooked to perfection.

Ahh yes, the white horse, one of those classic pubs in the UK, this is a very nice pub with a well designed interior making it cosy and comfortable, wonderful food and very nice staff, especially Gemma. I personally still would go to weatherspoons over the white horse but I would go here for special occasions, but none the less a great pub!

Went for lunch on Wednesday and as always the food was amazing, atmosphere was lovely and Gemmas service and attentiveness was perfect. Thank you.

Fabulous pub, such good service from Ben. Food was excellent too, would highly recommend!

Liv was fantastic, as were Harry and Luke. Chef Radu cooks and team do a wonderful roast!

Had a lovely lunch at the White Horse, we had brilliant service from Gemma who looked after us with drinks and food. Definitely recommend. Jon & Claire.

We had my father's wake on 19th September. The management were sensitive and helpful in the lead up to the event. We had a really lovely time, which is a real achievement, given the reason for the gathering. Everyone said how much they liked the food. The space was perfect and the garden (helped by some really good weather) was a real bonus.

Did not have food today, just drinks. Gemma was a great host. We only had to tell her our round once and she kept the drinks coming all evening. Highly recommend.

Our waitress Olivia was so great. everything was just perfect.

Had a lovely lunch today, me and my partner had the lamb which was delicious, would definitely recommend and will certainly be coming back, our server was Ellie who was just great, she’s a credit to your pub

Gemma was absolutely fantastic, the food and drink was great but Gemma was better! Honestly never felt so happy in my life. I don’t live locally but I will most defo totally be going back there probably to enjoy this Gemma experience again. She is completely professional, whilst remaining friendly, she went the extra mile literally!!!!! She made me a superb coffee it really woke me up, tasted like the best coffee literally ever. I could go on. Is there a better human being on the planet? Actually one more thing Gemma is a princess with a capital p

Had a fantastic night on Saturday. The service from Gemma was absolutely superb. She is a credit to your business

I had a lovely pizza, severed by Gemma and cooked by Leon

Food was delicious as always, (the roast potato portion could have been a little more generous ). Apart from that, lovely quiet and calm atmos in the snug area, our server Harry was excellent, very attentive, friendly and ensured we had all we needed. Lovely Sunday lunch :)

We were served really well by Gemma who took good care of us. Food was excellent and prepared and cooked really well by Leon It was for my daughter’s birthday and made it really special. Excellent choice of venue Will definitely come again

Thank you Harry for great service!

Harry was my server, he was very friendly and helpful. Our orders came quickly and he came to check if everything was ok. Really nice experience . Thank you

Great atmosphere made greater by the service. Throughout our stay, Ellie was very kind and efficient. Would recommend.

Lovely lunch and thank you ellie who was very attentive and helpful

Came in last night and had an amazing meal, the waitress was very attentive and very helpful. We will definitely be returning

Our waitress Lottie was wonderful very helpful

Lovely food and service from Elliot and Matthew, and my compliments to the kitchen for the lovely ribeye.

great gastro and also pub. Elliot is a great friendly bartender who makes the best shandies.

Overall a good experience. We haven’t been for a while but Lottie was very attentive. Good service.

Great food and service as always. Lucky to have such a nice local pub. Staff always polite and helpful. Thanks Elliot for great service and squeezing us in.

Great service from Lottie! Thank you :)

Eliot our server was excellent the whole night, he was very polite and professional. And had good knowledge of the menu. Food was excellent as well

Incredible section of drinks and amazing food!, Viv is a very charming manager

I love Elliot. Best staff member there, always serves my pints perfectly, with a smile on his face #bosh

Amazing night! Thanks to Elliot for the great service! Made it a fantastic night! Thank you Jolie!

Food was great and Olivia, our server, was very attentive. Very good

worst roast of our lives. the beef was so dry, severely overcooked and hard. the roast chicken was even drier, and there was so little gravy. fish and chips was fishy with a thick crust. linguine was acceptable but not great either. the yorkshire pudding was probably the best item on our table.

Booked a late lunch for 9 on bank holiday Monday. The food was good however they’d run out of half the menu! No dough for pizzas, no halloumi, no lemon tart, one of the fish dishes, and no pasta for the kids menu. Two of the group ordered Chardonnay and they only had enough for 1 glass. It was pretty poor and meant that for our 5 year old there were two items on a small kids menu that she couldn’t have, although they agreed to do her pasta with linguine. A shame as the food we did have was really good, but would be unlikely to return.

Always great food and had excellent service from Harry.

Top venue and Harry has a bright future

Good choice of beers and cocktails. Friendly staff

Had a lovely double birthday celebration. Food quality was excellent, and the level of service provided by the team led by Gemma was just right. Thoroughly recommend!!

The Sunday roast was delicious and the beef wonderfully tender.

We may have chosen a bad night but to be honest apart from the young lady who served us who could not be more apologetic the night was a disaster. It seems that the kitchen could not understand the order so apart from delays the food we received was incorrect getting steaks mixed up and orders wrong. One of the specials was a lamb shank which was fatty and arrived cold. My wife did not get her meal which was Sea Bass until everyone had finished their meals. There was no sight of a manager who chose not to face us or the issues and felt that a 20% discount would be sufficient. We were very disappointed with the evening and will not be rushing back.

Olivia was such a great waitress so friendly makes us want to come back!

Lovely pub, has the unfortunate smell of very strong fish as you walk in. Hasn't stopped me going in though!

Nice spot with really kind staff. Especially Olivia who was super helpful and great with kids.

We came today for a family meet up, amazing food, Ellie went out of her way to assist us with our needs. We will definitely be back

Good attentive service lovely food

Great food quite dinning room and first class service. Lovely pub with dinning room bar and outside garden. Easy to park

Great food and service was excellent (Olivia)

Was served by the lovely Olivia, perfect service, very attentive and brilliant food- will definitely be coming back!

Never visited the White Horse as we live a fair distance away,but had heard about it from friends so thought we would give it a try. The food was superb,and I must give a big shoutout to our waitress Olivia for her recommendations

I was served by Molly tonight , her customer Service was exceptional very friendly , polite & professional .

Me and my friends came for dinner and had Olivia as our waitress. The food and vibe was lovely however she made the experience all the more enjoyable with her friendly and kind nature! thank you!

My waitress names Olivia was so lovely and helpful and makes the experience of dining so special and welcoming.

Another fantastic dinner with my husband, baby & dog at the white horse. Matt was an extremely attentive waiter and endlessly went above and beyond to meet each table’s needs, quickly & always with a smile. Will be coming back

Ample free parking at the rear. Large airy gastro pub with a nice atmosphere and an extensive menu. My friend and I ordered fish and chips which was very tasty. A little more expensive than some pubs but the food is good amd it's table service so it's worth it.

Harry was brilliant! Very attentive and helpful.

Molly was fantastic and helped us convince my partner that waiting for dessert is wiser than ordering dessert with our mains. Thankfully she held off and changed her mind and ordered a different dessert in the end. Truly, a glorious evening made manifest.

We had lovely service and food was excellent at the white horse. Olivia was very friendly and caring and not had such good service ever. Thank you so much, we felt we should say in writing. Miriam Bracewell

Absolutely awful experience. Went with a party of 6, everyone's food came out at different times (a difference of 20 minutes between people getting their full meals). I ordered medium steak but they gave me a well done steak and they forgot to give me the peppercorn sauce, which took me chasing several staff members before they managed to go and get it 10 minutes later. 4/6 people had cold food, and the chef clearly had an affinity for salt! Drinks orders were wrong and we were charged for drinks we did not even have. Please note the restaurant only had us and 1 other table, so nothing to do with being busy!

Great service. Decent food. Fantastic beer garden.

We were a last minute large booking for a leaving party. Some food, which was amazing, but mostly drinks. We were looked after so well. The staff were so accommodating. Cocktails by Jess and Luke, food by Radu and Chen. Thank you so much for making us feel so welcome.

Amazing meal, great service from Gemma will definitely be returning!!

Nice place well managed bistro pub/ dinning,good atmosphere clean &tidy ect

Delicious Sunday roast with all the trimmings. Gemma couldn't do enough to make our experience amazing. Extra gravy, extra Yorkshire pudding and a mini dessert with a cocktail to finish. We will definitely be back.

Had a lovely family Sunday lunch here. The food was very good. The staff were lovely and when we came out and saw we had a puncture they even gave us free drinks we waited for the tyre repairs to get to us.

Jess was very good and professional, made our lunch an exceptional experience!

Relaxing atmosphere, nice and friendly staff and incredible food!, really enjoyed our visit from start to finish! - will definitely be back soon