Toby Carvery in East Staffordshire

I broke down here when my car ran out of battery whilst charging my phone and listening to the radio (I didn't notice my lights had been on for over an hour). Amy 'The Manager' offered to come out and jump start my car with her jump leads. Really helpful and would reccommend. If you see this, give the woman a raise!!

Asked for a fillet tower box meal and was charged for a fillet tower burger and a drink! I asked her and she said she didn’t charge me for the meal!! Poor service, cold chips , rubbish AVOID!!

States it's open but we drove there and it's clearly very closed, shutters down and everything 😔

Pretty disappointed. Queued for 15min for hot drinks for an organised firework display. Lady on counter shouts down the very long queue she would only be serving for another 10min due to the fireworks starting shortly. Literally 2min later she announces she is finished. Understand there needs to be a cutoff, but basic time keeping and customer service would go a long way… incredibly a few minutes later after most of the queue has dispersed, including myself, she was serving again… Fireworks didn’t start when she was expecting I suppose, very very poor.

2 stars given not because it's particularly bad but because it's a McDonald's, this means the food isn't great, it's expensive and bad for you, I'd give the same no matter what McDonald's it was.