Toby Carvery in Tewkesbury

We've been customers for years but our last visit was appalling. My mother is terminally ill and in a wheelchair, we arrived for a carvery and found somewhere to sit in the bar which we didn't realise was reserved because there were no reserved signs, only cutlery laid out (which apparently substitutes a reserved sign, whereas most restaurants have cutlery laid out on tables anyway, so how is one to know the difference?). We were then told to move by a red-headed woman with glasses who was the picture of apathy with her attitude and very surly when I challenged her on the lack of reserved signs (apparently cutlery being laid out on a table means that it's OBVIOUS the table is reserved) well, it clearly doesn't suffice or we wouldn't have sat there. I had to move my wheelchair bound mother to sit by the toilets on a table that was raised too high for her to sit at, which clearly wasn't suitable. We were appalled at the servers surly attitude - We would have been happy to move if placed at a suitable table and asked politely. I'm afraid this establishment has lost us as regulars.

We always love it when we are served and

Kirsty was brilliant and very helpful

Nice and great service Cavery great as always

Went upto the deck to grab breakfast to be greeted with flat Yorkshire puddings, very crispy and almost unedible bacon, hash browns wasn't great, 1 member of staff was rude no people skills, me and my friends decided to get a refund and went to the much better tobys in Brockworth, will not be visiting the highnam branch again,

Dean was an excellent waitress and food was amazing deffo recommend!

Dean is the main man! Very helpful and easy!!

Lovely food, quick and friendly staff. Our waitress danni helped to accommodate our 2 year old. Thank you for excellent service

Dean was our server he was brilliant . Very helpful & so patient with kids

Nice family friendly meal, great service provided by danni. Highly recommended!!!

Dean provided a wonderful service for myself and my daughter today.

We had a carvery, there was a wide choice of meat and veg on offer all hot and fresh. Dean looked after us very well.

Amazing food and lovely service.

Great food, service fast and friendly, thank you to Dani our server who was really helpful

We all thought the meal was delicious and the waitress was accommodating, our server was Ella 283 ticket number

Lovely carvery & great atmosphere, our server Ella was loverly, friendly & helpful. Would definitely recommend it. Our raffle no is 267

Went for lunch today, was looked after by Dean who was fantastic. Food was lovely and fresh and a great selection.

Kirsty B was amazing, so attentive and friendly. Pours a better pint than Josh

The staff were very attentive and friendly. A wonderful start to my day

Brilliant food and amazing staff.

I called at the carvery on Sunday lunchtime. An older single lady travelling on her own. I asked for a carvery meal & a J20. I was given one set of cutlery. I was charged £19.44. I thought it was a bit expensive but I was a bit preoccupied as I was visiting my seriously-ill brother in hospital later in afternoon. I've since found out that I shouldn't have been charged that much. I have looked on website, but doesn't seem to quote prices. I have tried to ring the carvery but the phone isn't answered. I am rather dissatisfied about this.JD

Best Toby I've been to, been to a few. 😋

It's OK, and cheap with the app offers, but the food is very "ordinary", nothing special; I ate everything! 😃

Friendly and helpful staff excluding the cocky chef . Compliments to waiter service . Chef was very rude to me and my sister

Food was beautiful but could do with being a lot warmer as was lukewarm but other than that was pleased and puddings was very nice and drinks

Had a lovely time at this Toby Carvery. We’re not local to this TC, we travel out to the one in Highnam as it’s our favourite. Staff were very polite. Great range of meats and veg. Nice selections of dessert. Recommend the cookie dough sundae !

Wonderful time food and staff very good 👍 I call again 😀

First time visiting at Toby’s with my family. Would I go again? Not sure. Greeted by a disgruntled customer shouting “I will make a scene” complaining about his meal I imagine. Embarrassing and not a good start! Then as my partner queued up for 2 meals as I watched our son, when it was my turn and I returned to the table to find they’ve already finished (that’s how long it took to queue) so, all in all, not the best first impression. Shame as it has the potential for good vibes

Receptionist was not friendly at all

It was lovely carvery Dannie was lovely looking after us It was the best We be coming more offered thanks Dannie for looking after us Jane and Glen

Food was fine but tables/floors needed clearing/cleaning

Thank you for your amazing service we had a guy called Dean serving us he was very welcoming and very friendly he could see my son enjoying his Yorkshire we went and got him more as that's all he really eats We also had lovley food the roasters were amazing

good atmosphere, wasnt too busy so got our carvery quickly, staff friendly and place clean. only issue was gammon being a bit tough

Great place to meet friends Good food. Good service and staff are friendly and helpful

Yesterday, we had the most awful experience at this place. After it taking a long time to be seated, and served, we were finally able to go up to the carvery. No staff anywhere to be seen. We stand waiting for ages. The man in front of us then fills a paper bag full of food - using his hands. No staff say anything, probably because there were still none around. Then, my 85 year old father got confused and took a sausage, thinking it was okay as the man before us had literally filled a bag up using his hands. Suddenly, this waitress marches in and shouts at my elderly father at the top of her voice that he was "contaminating the food and ruining it for everyone else". My dad was furious, humiliated and devastated. I couldn't believe how aggressive and unprofessional she was, especially to an old man who'd got confused. She could have dealt with the situation professionally but she chose to humiliate and shame him in front of a room full of people. We left without eating. Still no other staff around apart from miss mouthy. When we were leavin, a staff member finally came out and said he'd serve us but the damage had been done by then and we just wanted to get out. We will never return.

Yesterday, we had the most awful experience at this place. After it taking a long time to be seated, and served, we were finally able to go up to the carvery. No staff anywhere to be seen. We stand waiting for ages. The man in front of us then fills a paper bag full of food - using his hands. No staff say anything, probably because there were still none around. Then, my 85-year-old father got confused and took a sausage, thinking it was okay as the man before us had literally filled a bag up using his hands. Suddenly, this waitress marches in and shouts at my elderly father at the top of her voice that he was "contaminating the food and ruining it for everyone else". My dad was furious, humiliated and devastated. I couldn't believe how aggressive and unprofessional she was, especially to an old man who'd got confused. She could have dealt with the situation professionally and with tact, but she chose to humiliate and shame him in front of a room full of people. We left without eating. Still no other staff around apart from miss mouthy. When we were leavin, a staff member finally came out and said he'd serve us but the damage had been done by then and we just wanted to get out. We will never return.

Absolutely love this place!! The staff are always so helpful and friendly - the food is brilliant - always leave with a full tummy

Staff were very polite and fast

Everytime we’ve visited here, it’s been nothing but amazing! Staff are more than happy to help.

The meat was great and the veg was not so good. The grave was the pits. The Yorkie pudding was totally tasteless. We should have stayed home

Called in for breakfast what a let down unfriendly staff buffet cold and over cooked eggs rock hard do not bother

We visited on weekdays and were greeted and taken to a table with speed and efficiency. On both occasions pur order was taken quickly and drinks were brought to the table without much timelag. We opted for the carvery. The food was hot, perfectly cooked and tasty. I am coeliac and knew what I had to avoid, but both the waiters made a point to ask for any dietary issues. Both times we visited, we left with a very good impression of our experience and if in the area again would certainly come again.

Amazing food! We had a mix up with our bill as we had to come back, but the women who served us was brilliant, and definitely deserves her flowers. She was a real credit to the team, and made our experience amazing. Their was 9 of us and we had a memorable time. We’ll deffo be back and we hope she serves us again.

Wasn’t worth £15 peas and carrots, hardly any meat. The cheesecake ordered was lovely.

Went in for espresso and didn't even feels welcome as an individual on the premises

Nice, all you can eat breakfast plus coffee. OK every now and again good food nice price. Self service . Well worth a visit.

Excellent experience. Wonderful staff and fantastic food.

Food was great and staff were very friendly and helpful, we all had a great time!

I had ordered from this restaurant on just eat and it came to me in hospital hot. The meats are succulent and moreish. Every bite was something to die for. I never had a toby carvery till today and now I realised I was missing out. I am definitely ordering from this place once again.

wow oh wow what an amazing meal that was delivered hot. As an inpatient of Gloucester Royal Hospital under the neurological ward the meal brightened my day. The meat was succulent and morish. it was a quality meal for the right price if I could give toby carvery an award I certainly would.

So tight with the meat. Chef just put 2 thin slithers on my plate so I asked nicely if I could have some turkey. No he replied I should of asked him before..peas dried up.same as cabbage. Rock hard roasters .only a few left...hit and miss.

Have used Toby carvery before and the meal has always been good. This time the meal was good but I felt it was a little short on meat content.

Went for a breakfast at 8.30am before heading to Cheltenham races. Plenty of food on offer with the standard breakfast fare - bacon, sausages, hash browns, mushrooms, tinned tomatoes, scrambled eggs, fried eggs and their Yorkshire pudding and gravy if that's your thing. Toast is d.i.y and there are a variety of jams and marmalade to choose from. The food isn't very warm and the plates are also cold so you can't take your time to enjoy it unless you like eating cold food and avoid the fried eggs as they become hard when left under the lights. Total cost for 2 breakfast and 2 teas was just under £20

only problem was missed was the two bottles of pepsi max missing .

Nice always room for improvement, food area was a bit messy.

Nothing special to write home about . All vegs undercooked and ' barely there ' slivers of what I think was meat . Won't be visiting again unfortunately. Had high expectations as it looked busy but I think everyone else w As under the same assumption. Sorry Toby .

This is a nice place to come staff friendly and helpful, it's reasonable for a carvery, this Toby carvery is just on outskirts of gloucester on the way to highnam, mayhill, Ross - on-Wye, Lydney,, Blakeney, Forest of Dean, its easy to get to and other direction Tewkesbury, Cheltenham. The food on 26/09/22 seemed cold, meat was a bit chewy, and mash potato stoggy the plates were cold which I think hot plate is nice, other times gone there has been really good just not this time, We will go again but place try and see what you think. Went back on Friday 07/03/2025 and still not impressed. The service is good and staff friendly and welcoming. But food not hot and meat portions small. Also could the warming oven where they serve not been cleaned a little when changing over the veg. This is a place of personal opinion.

I asked for no peas also got no potatoes or a Yorkshire pudding worst meal ever

Went for Sun lunch. Extremely disappointed and wouldnt return. Food was awful and cost too high….

I’d rather pay the electric bill and by and cook my own was almost inedible except Yorkshire pudding and Cavery meat all the veg sides and condiments left a greasy film in your mouth making everything taste the same and the staff where more concerned with there social lives

Carvery is excellent - a broad selection and very good quality.

First time ere in ages and it was a lovely pleasant service

There was NO roast Potatoes with the carvery...

A really lovely roast. I only wish Toby Carvery would change their containers so that it’s not all lumped together in one big mess. I’m sure they’ve had numerous complaints about this already.

Went to Toby for breakfast made very welcome excellent customer service helped us to our table food was excellent definitely recommend to family and friends

It was a very busy night and short staffed due to staff issues. But I must say the staff that were on coped very well and were very apologetic.... especially the management. Jack and Sarah.... hats off to them for there service..... but our meals was fantastic

Welcoming and warm carvery chef. The food is plentiful and satisfying.

Very dirty food not good toilets dirty won't use this toby again. Dirt is everywhere the staff must be blind i would be ashamed to work there.

Excellent service. Great roast beef and genuine service!

the food was beautiful thank you i will be ordering again *****

Food good. Welcome staff good. Service at the table slow. Blonde women behind bar blunt, rude and had a foul attitude. Thankfully the manager was brilliant.

Food was great service was great

My Sister and Brother in law treated me to food here and the server could not have been more professional. She was kind and polite, offered options to keep the children entertained, told us not to worry about the mess and went out of her way to make us feel welcome.

90 of the meat was gristle and fat. not.worth the.prive

it was absolutely lovely all of it. really great value for amazing food

Great place to eat healthier food. Love this place

The food was lovely as always and staff all friendly

Lovely family meal great value. The server was fantastic.

It's not usual for us to go to a carvery chain, however, on the way to a long haul flight we wanted to stock up. I chose the vegetarian option, I was looking forward to the promised selection of vegetables. The Ratatouile Tart was bland and quite tateless. The roast potatoes were hard and despite the description obviously deep fried. The carrots were soggy and tasteless, the so called cauliflower cheese lacked cheese sauce, and was big chunks of the centre of a cauliflower and no florets to be found. The green beans, well must have been boiled for a week. Now the premises, three words, shabby, dirty and unloved. Cobwebs from pictures, dusty daido rails and rubbish could be seen under the booking in desk. Under the servery food remnants, and spillage. Not somewhere I'm likely to visit again. I am surprised at the decline of the premises, as I pass by regularly and it has often been closed for refurbishment in recent years.

We went for lunch, our servers name was Kirsty, she was lovely, very positive attitude! The food was great and the experience couldn’t be any better!

Food was great, as always, the staff pleasant and efficient

13 of us for a family meal. Food is what you expect from a Toby, no surprises. Lots of parking... staff friendly and helpful.

missing bits of food and it was cold.

Me and my husband John were in the queue for the carvery today when I noticed the lady carving with brown hair was very rude to one of her colleagues when asking to replace a customers yorkshire pudding. I was appalled by this behaviour. I shall not be returning.

bar no choice on veg meal was lovely small in comparison to brockworth Toby carvery

Andy, the carver and chef did an amazing job on a very busy day. Real nice bloke. Management need to think about easing up on the amount of people waiting in the queue on special deal days, if nothing else to give the chef a bit of respite. Coffee didn't taste like Lavazza, but generally an enjoyable Carvery. Well done Andy👍

Had hair in my food que very long

Order incorrect again, we ordered a carvery for one with no stuffing and gravy, we got stuffing and no gravy. Not good when you're ordering for an elderly relative who isn't eating very well. Food always nice but sadly rarely correct lately.

I called in for a spot of lunch via going home. There was a long queue to wait to get a seat when I initially arrived. It was quite busy but they seem to not have enough staff and people waiting at the front desk was quite a long wait. I was told there was no tables available in the restaurant. I would have to eat in the bar but on reflection I saw at least three single small tables that were empty but hadn’t been cleared off. I’ve never been here before, and the carvery is tucked away up in a corner, but there was no clear directions as to how to go and get food there was a long queue to get the food and the Yorkshire puddings were flat. The food was very messy and untidy although this is to be expected when it’s busy but I would’ve hoped that there was people there to clear and tidy the serving dishes of vegetables. I took my food and I would say that the food was rather cold as was the gravy. There also wasn’t really a terrifically large selection of vegetables to be had either. Good points - restaurant nice and clean and tidy and had a good atmosphere. Dani on front of house checked with me to see if my food was ok. Price really reasonable to.

Not good, the food was dry and the service was terrible. Lack of staff working and the ones that were either didn't want to serve you, or to busy doing nothing. I won't be back, I used to like it here, but not anymore

Good portions and good food still at a good price. Good gluten free options too. Staff helpful and friendly also.

Over priced. Didnt come with gravy. Food was cold.

Always a good meal and staff always helpful. As with all carvery places the meat is cut and served to you and the rest is self service, as much or as little as your tum can manage, and if you want seconds of everything except meat, just go back for more. Well recommended 👌 👏 👍

Very small portion, half a tub of gravy. Meat given was very fatty, usually had good takeaways but this was poor.

The male chef serving the carvery was most unhelpful and unfriendly. The Yorkshire puddings were flat and clearly covered in oil. There were only a few in the bottom of the bowl so I asked for some fresh ones and he told me they were the freshest. He made no attempt to help I used napkins to mop up the grease in it

The food goes cold too quickly, not enough meat given on plates, I don't think we will go back for a meal. However, The staff seem friendly enough.

Absolutely love coming here on a Sunday morning and having a Breakfast, staff are always lovely and friendly and cleanliness is always good

I recently had the pleasure of eating at Toby Carvery Highnam and it was an exceptional experience from start to finish. The food was delicious! The dessert menu was equally impressive and I couldn't resist trying the sticky toffee pudding with ice cream and cheesecake. It was the perfect sweet ending to an already fantastic meal.

Exceptional Service at Toby Carvery! I recently visited Toby Carvery and was absolutely blown away by the amazing customer service. Cam went above and beyond to make my experience memorable. From the moment I arrived, Cam’s friendly and welcoming demeanor set the tone for the evening. He was attentive, professional, and made sure every detail was taken care of. Adam was equally fantastic, ensuring that everything ran smoothly and checking in regularly to make sure I was happy with my meal. The food, as always, was top-notch, thanks to Adam for making the tasty meal, but it was the outstanding service from Cam that really made the visit special. It’s clear that he take great pride in his role, and it shows. I highly recommend Toby Carvery not just for the delicious meals but also for the fantastic staff like Cam and Adam who make the experience unforgettable. I’ll definitely be back soon!

Another great meal . Plenty of meat great portions staff great