Based on 942 opinions finded in 1 websites
Based on 942 opinions finded in 1 websites
Opinions
Helen was so lovely as always loved seeing her! And Tyler was great on the carvery we always have the best time can’t wait to come back!
Relax08906566094 . 2024-10-25
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Lovely food lovely service from Ning And John. We will come back again and bring the family and friends. Food was amazing and even took a takeaway box home.
Leanne F . 2024-10-21
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Excellent food very hot .....staff (Helen) was very approachable polite and well mannered .... very tidy place .... cleanliness was exceptional
John K . 2024-10-18
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Abbie the waitress is 10/10 lovely girl and so friendly and polite Everyone needs an Abbie working for them Food was amazing me and my mam had the carvery We will definatly be back best Toby we have visited
Louise R . 2024-10-16
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Metrocentre Gateshead. Excellent choice of food and very tasty. Our waitress Amy was very helpful and attentive. We will be back!
Elaine I . 2024-10-14
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Helen was a brilliant server, quick to take orders and check on our food. She was very welcoming when first arriving and throughout.
Travel44271279245 . 2024-08-26
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Absolutely fab, great service 100% recommend best place to go for an unreal Sunday roast! We love Toby C and Helen is the best !!
Sophie W . 2024-08-25
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Love coming here for Sunday dinner with wor lass. There’s no better place to be on a Sunday than Toby Cee! Helen who works there is lovely and always happy to help! We love Toby Cee and Helen ❤️
Travel15580353172 . 2024-08-25
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Helen was a lovely server and was very very helpful.She was constantly making sure our food was good and was always on standby if we needed anything
Georgia B . 2024-08-24
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I visited Toby Carvery at Metrocentre and had a fantastic dining experience. The food was delicious, and the service was exceptional. I want to especially commend our server Helen for her kind assistance and making us feel welcome, as well as Chef Kat for preparing such great food, particularly the yummy beef. The seating was comfortable, and the overall atmosphere was warm and inviting. I will definitely be returning soon!
Howard Z . 2024-08-20
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Great tasting food and value for money. The cookie dough sundae was amazing! I really reccomend it you get lots of ice cream and cookie
Leo T . 2024-04-26
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Food was lovely. Jess was our server and made sure we were okay throughout the meal. Cody served us our food and she was fab with my little girl.
Zoe B . 2024-04-26
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Excellent friendly service by Jess, she deserves promotion. Good food, great selection of meat and veg. Leaving with very full bellies
MrsChoccylover . 2024-04-24
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Thank you Jess for the lovely service!!!!!!!!!!!! Professional and friendly, making sure we had everything we needed!
Monique K . 2024-04-24
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Not being local but staying in a nearby motel, I would describe this particular Toby as a restaurant with drinks available from a small bar as opposed to a public house with restaurant I am more familiar with. I would not advise this restaurant for drinks only, as I might for other Toby Carvery I have visited. Our visit was for breakfast arriving as the Toby opened at 8am. We were given a warm welcome and had a choice to sit anywhere of our choosing. The cost of the buffet breakfast was £6.49. Hot drinks were extra but we chose to have tap water which was free. We chose a table and made our way to the buffet. There was a choice of Yorkshire pudding, gravy, sausage, bacon, hash browns, fried potato with bacon and onion, fried eggs, baked beans, canned tomatoes and mushrooms. Customers are welcome to visit the buffet as many times as they want, so I took a selection to check that all was to my taste and to avoid wastage if it wasn't. The bacon appeared to me to have been cooked in an oven and was a little dry but acceptable, the remainder of the food was first class and perfectly cooked. Having rested for a few minutes after my first visit to the buffet I returned to select my favourite items (including bacon). Again being careful not to take too much so as to cause wastage. After eating the buffet items my breakfast partner chose to conclude with toast and marmalade, whilst I chose to return to the buffet for a third small selection. The dining area was very clean. I visited the toilet which whilst clean I thought the décor was somewhat dated. I would say that the breakfast was great value and the food was excellent. I would strongly recommend this Toby Carvery for breakfast.
Keith J . 2024-04-23
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Customer service 10/10 Food was excellent Great place for food! The staff member Kate was excellent super friendly would recommend
Paris S . 2024-04-23
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Customer service 5/5 Food was 5/5 Always asking if we were okay and any more drinks or desert options. The staff member Kate was super friendly with a welcoming experience and very polite I will definitely be returning.
Jez B . 2024-04-23
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Lovely food as always from metro toby, Jack and jess were really helpful and friendly, clean and tidy table, quite this time of day.
andrewtL2241ZQ . 2024-04-22
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Great experience at Toby on Monday 22nd April. Food was amazing and I was sooooo full when I left. Brill customer service from Jess and Jack gave good slices of meat from the carvery. Thanks got the experience guys!
Steve M . 2024-04-22
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Helen our waitress was absolutely fantastic nothing was a bother for her really friendly and helpful the food was delicious would really recommend
Janice R . 2024-04-22
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Great Sunday lunch ! Never lets us down - fabulous service from Ning our server and great food as usual. Toby Carvery is a brand where you know you what to expect yet they always exceed ! Thank you to Ning for looking after us so well - much appreciated
Paulymord . 2024-04-21
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Had a lovely meal, lamb and beef was spot on as usual, even attempted one of their lovely sundaes, one of my favourite places for a dinner, wait wasn’t as bad as usual always book for a Sunday though
Compass45385928105 . 2024-04-21
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Great carvery, thoroughly enjoyed my food. Olivia was excellent and service was very speedy. Overall a great spot for some lunch.
oliviak405 . 2024-04-20
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My first visit ever with my kids. Really enjoyed the food, kids lived it. Olivia and Paul were really helpful and friendly.
Rachael C . 2024-04-20
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Lovely food and amazing service from Helen and Jack. We come all the time and it never disappoints us, ever. We will be back
Chris B . 2024-04-19
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Our Server Ning was amazing she always takes care of us and is very hard working she never stops. Always greets us with a smile Always nice food and plenty full
Susan R . 2024-04-19
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Ning was absolutely lovely very helpful she is very caring and had a lovely meal I would definitely come back when Ning is working
tracy m . 2024-04-19
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Great experience, the gammon and steak tasted amazing and the cookie crumble with ice cream was fantastic I feel like they complimented each other extremely well and not to mention the size of the Yorkshire puddings furthermore I'd like to thank Helen Jack for her...
John S . 2024-04-19
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Lovely food Ning was our waiter she is great and was great with our child carvery was good served by Alan was very clean place
986shaunc . 2024-04-18
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Kate was a great server will defo return, food was really nice. Alan was a great carver, everything was amazing will defo be back
cameroncP7639AT . 2024-04-17
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Kate was an amazing server, really helpful and friendly will defo be back. Food was great and Alan was a lovely carver, can’t wait to return.
Patrick E . 2024-04-17
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This was our second visit to this particular Toby as we normally go to Washington (Tyne & Wear). The food was lovely and as expected. My only complaint would be that the cauliflower cheese was on the cool side for which I was going to...
Diane R . 2024-04-16
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Abbie Claire Kate and Paul were all really lovely and helpful and very welcoming the food was great and will definitely be going back again xx
Emily S . 2024-04-16
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Had a carvery it was great service by Abbie was amazing she was so canny would be back again also Paul the carver was very chatty and nice great atmosphere will be back again
Chidera M . 2024-04-16
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Always a great welcome when visiting, Helen and the team are always happy and welcoming. Nothing is a problem, they go above and beyond. Dinners are amazing and then we are too stuffed for a pudding. Am sure they would sing and perform if asked...
lou1lou1 . 2024-04-15
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This restaurant is excellent , food is great and staff are very friendly.Will be back again for a big toby carvery dinner .
Michaela C . 2024-04-15
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Always an excellent roast dinner in here. For just £1.99 extra go king size, you won’t regret it! Great service today from Maddie. Looking forward to our next visit.
IanU641 . 2024-04-14
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Really fast and friendly service. Excellent value for money too. Clean and tidy location with plenty of parking. Service was fast friendly and efficient
stevenroughley . 2024-04-14
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Arrived at 12.00 noon, waitress was pleasant, 3 of us chose the carvery and unfortunately the food was not warm, not even the gravy which had developed a skin. We were all famished after being on a overnight flight and were ready for our lunch....
hundith . 2024-04-11
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We have been visiting Toby Carvery for years and this is the best experience we have had. Carver John was extremely pleasant and the food was brilliant - really fresh, lots of choice and the best Yorkshire puddings. Our server Ning looked after us so...
Widgitywoo . 2024-04-10
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Food is great, service from Ning is fabulous! Will definitely come again! Bring back the Artic Roll for dessert tho!!!!
Kerry M . 2024-04-09
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Had an amazing waitress, Maddie, who was super helpful and friendly. Had a lovely experience for our first time at a Toby Carvery. :)
Keren Marie F . 2024-04-08
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Great server Helen and carver john. Food was amazing and staff were friendly even when someone walked out and didn't want to pay.
karen w . 2024-04-08
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Maddie was an amazing server very attentive and on the ball with everything! She offered us drinks straight away and the service was very quick
Samantha F . 2024-04-08
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Booked for Sunday lunch - superb service from Helen who was very attentive and helped explain the vegetarian options, lovely pleasant lady who was always smiling. Lisa was great on the carvery again letting me know where the veggie gravy was. Fab food, great service...
fiona u . 2024-04-07
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Helen was amazing very helpful and very kind made sure our food was good and made sure we were happy brilliant service all throughout
GoPlaces22598293854 . 2024-04-07
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Staff were friendly and helpful, especially our waitress Ning and carver John. Food was reasonable value for money - we had the carvery and a child's meal. Would visit again.
Karen W . 2024-04-07
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Amazing food. Got served by waitress (Helen) really friendly and funny, really quick service Will be back highly recommend
Marie M . 2024-04-05
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Great server no hassle at all. Roast potatoes were very good. We were driving for a long time and just needed some good food and it did the job. Thank you to Helen and Lisa for making it a great meal.
Road51723533460 . 2024-04-05
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Great for a lunch time treat! Our server Ning and carver Graham were great, attentive and friendly. Nice restaurant setting.
Resort26421411649 . 2024-04-04
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lovely greeting when entering by Helen, amazing service , very polite. we asked for a different table and helen made no hesitation and got us seated as quick as possible. lovely woman.
paige s . 2024-04-03
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Food was spot on, service was quick and got sat down as soon as arrived by helen the server! Would highly recommend, johns areet anorl
becca h . 2024-04-03
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Lovely service by Helen and Jack served a great roast, would be back again 100% couldn’t have had a better day out and meal.
Ava D . 2024-04-02
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Great atmosphere and friendly welcome. Helen our server made us feel welcome and helped with menu options and drinks... Chef jack was also very cheerful and helpful... Not shy with the meat 😂
Trek60750495830 . 2024-04-02
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Great food. Great experience. Lovely server. Beautiful location. Drinks machine had ice and it was refillable which was amazing.
Joseph M . 2024-04-02
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Lovely food and service, three carveries and one kids meal. It was Easter Monday, bank holiday so booked a table but didn’t need to.
Hollie C . 2024-04-01
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Lovely lunch and some excellent service from Ning and Sarah! Jack was a top quality carver too. Will definitely be back soon.
James F . 2024-03-31
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1st time here food was amazing and the bar staff Helen jack was amazing she looked after us and was so welcoming with us and our 5 children we will definitely be back
Louisehmxundxjc T . 2024-03-29
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We came to Toby for a quick lunch. The food was spot on, and the service excellent. This is a very friendly venue and we will be back.
Russ W . 2024-03-28
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Arrived at start of day so everything super fresh. Mash and roasties perfect. Bonus - swede on offer. Staff amazing esp Helen and carver Paul
sairwest . 2024-03-26
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We had a lovely lunch at Toby carvery today. Server Helen was so bubbly and made our lunch here so enjoyable! Thanks guys🫶🏼🥰
Alex W . 2024-03-26
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I have always heard absolutely rave reviews about Toby Carvery, so decided to give it a go, and was very disappointed. We arrived at around 16:30 on a Saturday, and initially there was no problems. We were shown to our seat and almost rushed through...
Z897JJharryb . 2024-03-24
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Great staff and great food, Helen was our server and graham our carver couldn’t fault it, fast and friendly service. Will most certainly be coming again.
Rachael H . 2024-03-21
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Spot on as always. Food is amazing Helen and Emma are fab Definitely be back soon Lovely atmosphere and very clean. Would recommend
William H . 2024-03-19
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Enjoyed a lush carvery with my dad. Spot on food as usual. Helpful staff. Helen was amazing and very friendly. Also Emma the carver couldn't be nicer. Looking forward to my next visit.
Alison S . 2024-03-19
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Popped into the Toby today for some lunch with the family. Had a great experience as always. The portion sizes of the meat are just as expected & there is always plenty of vegetable options. Very reasonably priced. The atmosphere is relaxed & friendly. You...
Victoria M . 2024-03-19
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Me and my partner was served by Helen this evening she was very polite and professional. Pleasure to be served by her. Thanks Helen
Adam G . 2024-03-17
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Had a pleasant service from Helen, really friendly and lovely to speak to. Pleasure to meet you. Very polite and professional. Thankyou for your service tonight.
Paige D . 2024-03-17
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Went today for Sunday lunch with my partner and two young children. Food was lush and so was service. Special mention to chase who was such a lovely polite young lad from start to finish. Was a pleasure to be served by him :)
Leanne H . 2024-03-17
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We had great customer service from Ning and Jacks carving skills are second to none. We thoroughly appreciate and recommend this venue. 👏👏👏
All Round C . 2024-03-15
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Abbie was brilliant, she was very quick at taking our order as well as delivering us our drinks and bill!! Will definitely come back!
Alpha Q . 2023-11-19
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After a stressful shopping trip with three children, followed by an argument over where to eat, I spotted the Toby Carvery and we went there. Perfect for everyone. The staff were extremely pleasant and helpful, the food was excellent. The children loved it and so did I. Brilliant restaurant at a very reasonable price. Thank you.
JudeH497 . 2023-11-11
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We would have really enjoyed our meal if the food had been hot. Sadly it wasnt so the whole experience was spoilt. A shame because our waitress (Jessica) was really friendly.
john e . 2023-11-10
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Came for my dads birthday for a family meal and the food was stunning, the meat was so tender and tasty and the rest of the veg, mash, Yorkshires and gravy was to die for. Massive thank you to Emma, John, Graham and Jacob for the gorgeous food and impeccable service.
Meander35707655784 . 2023-11-06
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Came to Toby Carvery during an understandably busy Sunday. Booked a table for 1:50 didn’t get sat till about 2 which was fine. No one came to the table when we sat and we had to ask someone for drinks and extras ourselves. Food was amazing as always however while eating I didn't appreciate being stared at by about 4/5 young staff members which were all stood doing ABSOLUTELY NOTHING but chatting amongst themselves and talking about customers in a not so discreet way.
uniicorn97 . 2023-11-05
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Great food very tasty our waitress was awesome Ning I think her name was she has served us lots of time in the past as well she a credit to the company we be back soon.
Andyhuntley73 . 2023-10-31
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We visited Toby carvery at 5 pm on Thursday 26th October. We were served by Chase who was very attentive friendly and professional. The meal was beautiful and we had a very enjoyable experience overall!
lintottmrandrewl . 2023-10-26
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Regular users, great place,the carvery has got to be the BEST,as are the pleasant and polite staff,yes we will be back as we as we can ,just like to say THANK YOU ALL for the great quality,service and made to feel welcome by you all.
albie74600 . 2023-10-13
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The nicest waitress (Olivia I think). But the Yorkshire pudding wrap wasn’t great. A long wait. Sent back to the kitchen as cold. Told by chef it was meant to be like that. Came back no better. Very different to your own website picture…
Nutellajetsetter . 2023-09-30
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Went 3.30 for a carvery, unfortunately we looked at carvery and it looked terrible all dried up and burnt looking, very messy, so we left without eating. I would not got to metro centre carvery again
Val W . 2023-09-19
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Food was beautiful, carved amazing meat from John the carver and gorgeous veg by Ian. Amazing service from Emily, Alan and Amber thank you for making my family meal.
Meander35707655784 . 2023-09-11
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Came in for food with my mam as a last minute decision! Was served by Kate! She was lovely and attentive! Will defo be back!
miamN1683LT . 2023-09-10
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Excellent service will definitely come back Helen our waitress was fantastic at her job and the food was spectacular 🔥🔥🔥🔥💯
Kirsty W . 2023-09-01
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Excellent service and lovely meal. Great value for money and excellent offers. Our server (Helen) was very friendly and helpful. Would highly recommend
Flyer64171886072 . 2023-09-01
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Visited with my daughter, both wanted a Yorkshire pudding wrap - they had none so opted for carvery. It was ok, not the hottest - def not as hot as the serving spoons!! Onions in what I think was gravy had clearly been there untouched for a while as it was set solid on the top. Stuffing was so dry it was crumbs. Carrots, Yorkshire pud and cauliflower cheese were good. The veg bake which is usually my absolute favourite was so oily that it was making me feel sick just looking at the plate so I had to leave it. A lot of money for some carrots, cauli and a Yorkie!! Waitress was lovely.
holidayssssss123 . 2023-08-18
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Not been to a Toby for some time so hadn't got any expectations but my mum always raves about them. Taking the order was fine and the waitress was pleasant. For the 'home of the roast" it was very disappointing. The meat was OK but...
FarAway802680 . 2023-08-12
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Excellent food, professional friendly staff. Ning was amazing. Very friendly and diligent. Was well looked after. The young chef on the carvery was very nice and professional too.
lintottmrandrewl . 2023-07-27
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Helen was brilliant she was the waitress for us, smiling and friendly well presented and very respectful
Janet H . 2023-07-04
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Breakfast was unbelievable it was very scrumptious food was really delicious and it was also very affordable! Would definitely recommend and will be going again.
Billy1233 . 2023-07-03
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Consistently excellent food and service. All of the staff are friendly and attentive, however special shout out to Chef John, and Waitress Katie who always provide the highest level of service when we are in.
ahunt1982 . 2023-06-28
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Came for a family meal, the food was beautiful and the service was amazing such pleasant and helpful staff. Thank you to Ella and Kate for a lovely night 😊
Meander35707655784 . 2023-05-31
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Helen was lush! Such a friendly face! Thoroughly enjoyed our experience here. Will Deffo come again.
Charisgray . 2023-05-18
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Helen was class. Super warm, really good with dietaries, and unsold is the dessert (which was an easy thing to do). 10/10 will be back.
Izaak G . 2023-05-05
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Firstly my wife and i normally enjoy our meal but on the 20/3/23 (my wifies birthday) we went at 2pm , got our food and sat down.. Found everything to be cold so asked the waitress a lovely Pilipino girl to heat it up.. While...
amblealan . 2023-03-26
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Really good service from the waitress called Ning! The food was also decent value and was very tasty. The gammon was cooked well.
Bielsasbucket . 2023-03-22
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Food cold , food all over the serving untidy wasn’t busy so there is no excuse it should be hot and fresh clean station
J1138EGannemariec . 2023-03-02
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Came for my mams birthday as a family for a meal, service was amazing food was unreal I can’t rate it enough. Special thanks to Jill, Amber, Luke and Jack the carver. Keep up the good work guys.
Meander35707655784 . 2023-02-19
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our waiter Ning was amazing! very attentive to our table, we never waited around for anything, sat down straight away and got our food within 5 minutes. will be back again
Jess x . 2023-02-13
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I was at toby metro centre with my husband and went to toilet the passage way was very dirty and my feet was sticking to floor the cleaning was terrible inside toilet was dirty aswell the breakfast and staff were good just need to tell...
J3618FLkevind . 2023-02-10
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Delicious food , piping hot and freshly cooked , carvery is replenished frequently the Server kate is friendly , humorous and helpful
susancarr60 . 2023-02-09
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920 Opinions
Only go there once a month, but always enjoy my time there! Lovely staff!!! I've noticed price rises for drinks recently which I didn't expect, but I also see similar price rises in other places I frequent, unfortunately! Maybe someone's out to get me??? 😉
306 Opinions
I was very disappointed with the meal. Ambiance and waiting staff were good (otherwise it’d have been one star) but the ‘turkey crown’ was processed turkey roll or similar, the selection of root veg was just some carrots, there were no sprouts. We asked for the sprouts but the waiting staff were told that there were none left so we’d been given even more carrots. The roasties were chewy and the whole thing was lukewarm. We didn’t get a reduction in price for this. I’d been really looking forward to it, and our group come every year to the Winter Union gig, but we won’t be back next year I’m afraid.
56 Opinions
While my daughter shopped I popped in here for an oat milk latte and was served by a woman who to be honest looked like she didn’t want to be there. I paid for my drink and waited patiently, the lady who was making the drink said it was ready. I politely asked if it was the oat milk latte and the woman who had taken my order barked at me that’s not what you ordered. I explained I ordered an oat latte and she snapped at me, that’s not what you asked for with a very stern look. I explained I don’t drink milk and I wouldn’t have asked for anything other than what I ordered. The lady then demanded another 60p from me which I proceeded to pay. I could see the woman who was making the drink was rather embarrassed and said it was ok to me. I won’t be returning here to be spoken too like that and she needs to learn some manner and put a smile on her face. Extremely disappointed .
1666 Opinions
Good value for money staff really nice and friendly and meals didn't take long would definitely go back
908 Opinions
Nipped in for some food while the car was in, and glad I did. Rotisserie chicken, roast veg chips and gravy was absolutely delicious.