Based on 648 opinions finded in 1 websites
Based on 648 opinions finded in 1 websites
Opinions
Absolutely appalling service, ordered via Uber Eats waited 2 hours and then Toby Carvery cancelled the order. Up to the point of cancellation it kept saying order being prepared.
Linn W . 2024-10-06
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As usual we went there for a meal with friends and we were not disappointed. We are used to good service and attentive staff to what we want and once again this was the case yesterday.
Bradley Coman . 2024-09-30
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Me and the work mates went for lunch. Service as always was brilliant and there were no complaints on the food. I always pop into the Toby crown when I'm working in the area.
PeterWalsh263 . 2024-09-28
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Amazing food amazing service staff is always nice big car park and they do breakfast at weekends. Value for money thank you to y
Donovan R . 2024-09-08
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Visited recently thought I should leave a review as our experience was really positive. Food lovely service great. Was served by Steph and she was a great waitress.
J T . 2024-08-28
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The best and delcious food and nice people. The style was fantastic deff come back our server was awsome he corrected the deserts that came out wrong
Cody D . 2024-08-09
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Been here a few times and always good and great value . Today I was looked after by Steph and Lisa - what a great combination these two are - efficient and friendly and really good at their jobs. A great credit to the pub and I will be back soon.
sasher_11 . 2024-06-25
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I have written this and given a low review because of the dreadful state of the front of the Toby. The fence is falling down, the benches are old and often dirty, the greenery is overgrown and unkempt. The whole appearance from the front is disgusting. The food is good and the service is excellent but Toby are letting the place become dilapidated. Given how well frequented the business is and the income it must generate, it is high time that the owners made more effort and ensure the place is smartened up and maintained to a level befitting a business front.
Red E . 2024-06-17
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Very flood value excellent service definitely back soon Friendly staff. Great desserts too. Clean tables yum yum yum!!!
KN R . 2024-06-13
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We had a great time this lunchtime at the Toby crown. I really enjoyed the food as I always do at Toby carvery. The service as always is great, so I can't complain about my visit to Toby.
PeterWalsh263 . 2024-06-09
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Good food ! As usual we were not disappointed. The service was pleasant. For a meal with friends, I recommend it ! + car park available.
Comanbradley . 2024-03-13
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Good food and service. Very friendly staff. Got a parking charge notice a few days later. I called the restaurant and they cancelled the fine.
Charlie N . 2024-03-11
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Very disappointing. Ordered the salmon en croute- the portion of pastry was huge while the salmon was extremely small. The pastry on the bottom was raw. Roast potatoes tasted like they had been out for hours and were very black and not crispy.
brigitterB345RZ . 2024-03-02
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Nice big Toby carvery , lots of seating. Staff were friendly. Food was fresh delicious and lots of choice unlike some Tobys. Only complaint is that a refill is over £4 now I think that’s expensive. Also the Lady was a bit eager to give us the bill. But overall food was great so we would return 🙂
Sarah P . 2024-02-16
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Went for an impromptu family meal following a nearby visit. A table was found for five of us. Very clean throughout. We all had roast a child’s plate, adults and king size! There was pork, beef , gammon and turkey on offer. All freshly cooked. The vegetables were plentiful and freshly cooked as was the large to die for Yorkshire puddings! We did all go for more veg after as it was so tasty. A great meal and value for money.
CjbMe . 2024-02-14
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Went on a very quiet Saturday night. The service was dreadful. We had to go and find our own drinks. We waited so long for a spoon that our toddler ended up eating his food with his fingers. And as for the server on the carvery he was beyond rude. Virtually throwing the meat at customers. Disappeared for several minutes to get Yorkshire's while the queue built up. Meal itself was fine except for the peas which were absolutely dreadful and the cauliflower cheese which had no flavour. On top of this one of our party found a hair in his meal
Susan C . 2024-02-11
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Me and my colleagues went for lunch today. As always really nice service. The beef on the carvery was tender and. For dessert I went for ice cream with Belgian chocolate sauce, very morish. Though it was busy for the £6 carvery offer, the atmosphere was upbeat and did not feel overcrowded.
PeterWalsh263 . 2024-01-26
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Had a great carvery lunch for 3 of us. Food, both quality and variety, excellent and service by Dillon superb. He was friendly, efficient and quick. Highly recommend booking here. Thank you Dillon for making our birthday lunch so lovely.
Ann B . 2024-01-25
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We were welcomed on arrival and quickly escorted to our table. The carvery was once again superb and had a variety of options to choose from. The service was excellent and a special thank you to Dylan who was truly amazing. it was busy but nothing was too much trouble. Thank you for a lovely lunchtime experience. We will be back.
Jenny H . 2024-01-25
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Booked a table for four adults and made clear when I booked that there would be four adults and a one year old so requested a high chair. On arrival the manager showed us the table, put the high chair against the table and removed one of the other chairs leaving only three. When I pointed out to him that there were four adults he started tutting and shaking his head and quite rudely told me I should have booked a table for five even though I clearly stated that there would be four adults. He went on to patronisingly tell me to book for five in future. A very rude man. Spoilt the occasion. The serving staff were very pleasant though and the meal was good.
Kevin M . 2024-01-14
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Very good food and car park available ! As usual we were not disappointed. Thé service was pleasant.
Comanbradley . 2023-12-27
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I popped into Toby carvery, Bromley on Friday for breakfast. Food was nice with nice veggie options. Veggie sausages were really nice. The staff were friendly and the breakfast with Santa added a nice Christmas feel.
PeterWalsh263 . 2023-12-23
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Not as good as last christmas. Rushed service.none of the cocktails we asked for were available and try asking for tabsco...computer says no..the wolf blass white listed ..not available..portion control has arrived ..roast beef and gammon delicious but served in the minimum number of slices they could get away with and seconds if meat certainly not available..all the food displayed was removed on the dot of 9pm..roast potatoes adequate ditto the parsnips..as for the cauliflower cheese oh dearnlimp and overcooked and the sauce bore only the sketchiest relationship to cheese tbh..the macaroni didnt come with any sauce I could detect..the prawn cocktail featured the smallest cheapest prawns on a bed of boring lettuce with bland sauce...I used to love this place but I am reluctant to ever go back
Tom B . 2023-12-21
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The restaurant itself is nice, warm and a lovely feel to it, clean. The hostess is not so polite but they were busy and we got served ok. The food itself was unfortunately really average, except the meat I did enjoy the Turkey which was fresh and itself likely worth the money. It is great value for money but the potatoes were not good and you need a decent roast potato. The veg was tasteless and the gravy too thin and watery for my liking. Yorkshire pud wasn’t too bad. I’d go back for a cheap lunch with a voucher but this place is not for a decent meal out. It’s a shame as carvery’s are few and far between, I’d be willing to pay a little more for a better quality.
Rakerone . 2023-12-14
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Came here with a group of friends . While the food was decent and waitresses polite and friendly , the oriental lady behind the bar was something else. A simple request for a drink was met by several of my party with open sarcasm and rudeness by this lady. Initially I thought she was joking around, but no, she was just rude and unpleasant . Her attitude left us all baffled and did put a bit of a dampener on the evening. Toby Carvery Bromley needs to find a replacement for this person , perhaps let her work in the kitchen instead as she obviously doesn’t like customers. Such a shame as the other members of staff were great.
Sunnydaye11 . 2023-12-02
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We visited The Crown Bromley Common on Tuesday 21 November after booking a table at short notice. I hadn't realised they had an offer on which meant that the restaurant was very busy, however that didn't stop Lynn, our server, looking after us so well....
tharrison47 . 2023-11-23
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We thoroughly enjoyed it, the food was average but the staff were very friendly and helpful, although there was a long queue and we where quite hungry by the end of it I still would come again as the atmosphere was very pleasant.
Walker1516 . 2023-11-12
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I've been here quite a few times now & every time the staff are very professional & very friendly. Today [Tuesday, 31/10/2023, ~ 1pm] it was the delightful Stephanie who served our group of 4. She continued the above Toby 'legacy' of truly wonderful staff...
James F . 2023-10-31
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We ordered a table late which was good because we got seated straight away. We ordered drinks and went to the bar for their roast dinner. Plenty of meat on offer but the vegetables were dried out under the lights. The roast potatoes always had...
mandymollymoo . 2023-10-03
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I am Vegetarian. Staff friendly. Queue minimal. Meat, potatoes and gravy looked fresh. Tables, flooring, bar and loos clear, clean and tidy. Large plates. Prices mostly okay.
blakeyl2016 . 2023-09-17
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Went to Carvery Bromley and had amazing service. Staff are very friendly and helpful. Will definatly be Back.
Katie K . 2023-09-06
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Our first time here for Sunday roast…. Very inviting, warm, friendly but most of all the food was outstanding. I cleared my plate. Thank you
bettd2021 . 2023-08-27
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Great food, lovely atmosphere and service from Lisa was faultless even though we were a large group !!
Tracey G . 2023-08-11
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Could’t fault my trip to Toby Carvery this week for my birthday. The food was superb, atmosphere was great and our waitress Lisa was brilliant with a great sense of humour, especially when she brought out the birthday cake ! All in all 5 stars...
Oliverweller99 . 2023-08-11
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I had the breakfast deliver via Uber eats. Spent nearly £12. Was not impressed with the food. It arrived cold, the baked beans was meagre that I actually finished it. Bacon was overdone and cold. The sausage was also overdone and it tasted very cheap...
A A . 2023-08-10
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We visit Toby Carverys regularly. Really sorry to say this one didn't hit the spot as one of the better ones. I am sure it was due to the fact the weather was hot outside so not as busy as normal due to the veg...
Vicky D . 2023-08-09
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After a long shift in A&E, I needed a hot meal to decompress. Despite being on her break and the carvery desk just closed, Stephanie took my order at the till to ensure I could still get some dinner. This was followed by Kai, the...
DriscollUK . 2023-08-08
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Poor service and a very unhelpful waitress. It was not busy yet we waited 15 minutes for our drinks. Food was average and not much choice of vegetables left. Visited Tuesday 1st August. Will not be returning. Very dissatisfying.
Michael J . 2023-08-02
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hello I didn't know I had to pay to park in the crown toby car park. I've been there twice to pickup food and have just got a fine for £85. I'm now worried I'm going to get another fine as I've been there twice....
Tony T . 2023-07-25
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Such terrible customer service for deliveries. I ordered food on Sunday evening to be told 45 minutes later that they have ‘run out of food’. After the Call ended, I tried calling over 10 times to speak to someone to request that they cancel my...
mb9909 . 2023-07-16
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We went to Toby carvery Bromley, though it was very busy the staff were patient and could do enough to help. It's the nice service and food that keeps me coming back. 👍
PeterWalsh263 . 2023-07-11
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Family meal, but one meat was not avaliable and poor choice of hard and overcooked vegetables Said supplier had let them down Very thin slices of turkey that wad dry Not good Have had really nice food there before and this was disappointing Oh and...
727suet . 2023-07-09
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Empty restaurant still waited 10 mins to be seated. Why? Because everyone and I mean everyone was queuing for the carvery . The chef every 3 mins would disappear and the veg and gravy etc were not being replenished. The staff were nice being called...
Spier999 . 2023-07-07
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Normally we love this place and go all the time so as we are having kitchen fitted we ordered a take out. Worst decision ever. We had two standard roasts and they gave us 4 potatoes which resulted in one of us only having one...
sonia84uk . 2023-07-02
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Good food, clean, the staff was very caring, we went there because we were passing through the area and we were absolutely not disappointed. I recommand it !
Rais M . 2023-06-06
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Experienced bad service. I waited to order my starter,I gave up and left. I only actually had a drink.
Stephen C . 2023-06-03
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Came here with my family and friends for a gathering and we had a lovely experience. The waitress called Stephanie was very friendly, helpful and a delight to have. She made our experience welcoming and feeling at home. The food was very tasty. Overall highly...
Jasmine A . 2023-05-23
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Went on a wednesday lunchtime so didn't expect it to be too busy. However the waiting staff decided to seat everyone in the same central area of the resturant, making it seem busier and noisier than it should have been, even though there were brighter...
paulcD4927UQ . 2023-05-11
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The restaurant was sweltering, the queue for food was around 20 mins long, which meant we ate at separate times as with a family someone needs to stay with the table, service was appalling. It was so hot we had to keep taking the children...
517mimia . 2023-04-27
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Good food, friendly staff, the manager patient and welcoming .Thanks for a great evening.We will be back ! Car park available.
Lin D . 2023-04-23
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Good food, good value. We recommend it to everyone ! Friendly staff, clean place, car park available.
Rais M . 2023-04-23
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We were looking for a restaurant to eat for lunch and we found this. We were pleasantly surprised. Good service
Amir B . 2023-04-23
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Wednesday night is my roast dinner night and I am never disappointed with the Toby Bromley and the hard working waitresses that work there.
Kildy12345 . 2023-04-20
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Arrived on time but the queue to the front desk was long so went to the bar to get a drink whilst someone stayed in the queue. Table booked for 14.30 but not seen until 14.50. Then told out table was not ready as the...
Angie S . 2023-02-19
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Went for breakfast with some friends and had a great time, thought it was quite busy, the staff were friendly and the breakfast was lovely.
PeterWalsh263 . 2023-02-07
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Booked on line about 3pm and managed to book table for 7.25pm. This was the earliest we could book but wasn’t bad considering we left it late to book. Had to queue to book in for 5 mins or so and we were taken to...
Levtour . 2023-02-06
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Food was lovely and hot but the host was rude and wasn’t passionate towards customers. We had asked for the bill, but we had a barcode for money off, she had already given us our bill and when we mentioned we had the barcode she...
Ruby J . 2023-01-29
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I have never eaten at Toby Carvery, the Crown, in Bromley before and was invited by a group of friends to join them for breakfast. Upon arrival there were no staff in the entrance or anywhere else. We spotted our friends in a corner of...
Simmer45 . 2023-01-19
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Food not good veg cold meat not roasted done in steamer oven Toby pubs very with the quality of food but staff where good will not be going back sorry
202regf . 2023-01-18
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Piy caroline are waitress amazing service credit to your team smile nothing to much trouble busy but made time to look after us
philipgS2537LG . 2023-01-10
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I’m writing this review as in the past I have left a couple of negative reviews about the take away and eat in service. It has improved so much in the last couple of years that we have become regular visitors again. The food is...
lollabelles . 2022-12-29
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23/12 - pre Christmas lunch with elderly mum. Can’t fault welcome, food, service or quality. And glad to be able to donate a meal for charity (this is not shoved down your throat but offered as an option) and still come away feeling happy. Thank...
t0nybaker . 2022-12-23
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My boyfriend and I came for a meal out at toby carvery when we arrived we were told we needed a booking, we left and made a booking. When we came back into the restaurant we told the lady we now had a booking, to...
U6282P . 2022-12-22
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Very slow long queue waiting for the carvery food. Many potatoes/vegetables not available and we had to wait for them to be replenished. Vegetables either undercooked or overcooked. Carvery and food preparation staff need adequate training. Manager on front desk and waitress very professional and...
jimQ7754EF . 2022-12-18
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Turned up Sunday night a bit late for our table. The manager Pai was lovely. Took us to our table and got drinks for us. Great service. Food was lovely too.
zacs297 . 2022-12-18
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The Civil Service Fellowship Club, descended on the Crown and dined on a variety of dishes, my pate and onion jam delicious, the carvery excellent, wide selection of veg to suit every palate. As for my dessert, ice cream with orange matchsticks delicious. 'Sue' our...
Deirdre K . 2022-12-12
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Yet again they are blaming being short staffed for the wait tobe served and the chef caused a long que for the carvery. Waited 20 minutes to be served. There was no yorkshire puddings and no veg, so another wait, absymal service yet again!
I7348NGvalt . 2022-12-01
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Me and my husband went there for breakfast today morning. Not much of a choice, everything seemed and tasted like it was from the day before. When I asked for gravy to go with Yorkshire pudding, he never came back to me. Refillable coffee was...
748saritag . 2022-12-01
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Queued for 40 minutes, complained while other diners voted with their feet and left, when eventually served there were no Yorkshires, stuffing or carrots, only veg available was peas, red cabbage and some dried-out mac and cheese. So disappointed as this used to be my...
N7325PPrichardb . 2022-11-27
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Went tonight and this was the worst meal I've had there. Waited about 5 to 10 minutes for the chef to reappear and when he did he just had a pile of plates whilst there were 20 queuing (I counted them) he then went on...
03patstevens . 2022-11-26
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Me and my partner came in for lunch today without booking but the lovely lady at the desk Amy got us a table straight away and informed us about the parking. Food was excellent and our waitress Sue was brilliant and looked after us very...
Tilda D . 2022-11-07
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4 of us decided at short notice to drop in for dinner. It's what Toby does best - great value and service. Steph is a real asset to this eatery - professional, efficient and friendly. Thank you for looking after us.. Even London Pride on...
Mark_Dornoch . 2022-11-07
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Arrived at 3.30 for a table for two, slight delay for table but got a drink in the meantime. Very polite gentleman welcomed us in, and Cathy, serving our table, was very polite. All staff were lovely. Queue for carvery was long but kept moving....
549graceh . 2022-10-09
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Booked a table for 7/35, walked in to be told they had no tables for 2 available and we had to get a drink at the bar and wait. We then spent 30 minutes queuing with other people who had booked. I asked the lady...
HTodd1234 . 2022-10-03
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Had a great meal. We was greeted at the door by friendly lady who sat us at our table. We could clearly see it was very busy but she made the effort to apologise for the wait and offered drinks to us immediately. The service...
zacs297 . 2022-10-02
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First and only visit to the Crown. What a dire experience. Turned up for a 6:45pm booking to be told we need to wait in the gigantic queue. No staff members came out to address those in the queue to explain the situation or at...
tj7793 . 2022-09-27
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Booked for Breakfast and astounded by having to queue to pay and also get teas and coffered etc. nutty operational model. Charge £8 instead and include drinks with no faffing for either the nutty car park arrangement and the drinks that you have to serve...
Janet B . 2022-09-25
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Had a great meal on Sunday, as always the food is good for the price and though it was busy I felt the service was great. We always have a nice time here.
PeterWalsh263 . 2022-09-19
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Would like to say how amazing the staff here are, even when meat is running out they go above and beyond to look after you and do it with a smile and a giggle. Checking on us making sure we were OK and had everything...
stupid45 . 2022-08-30
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As always the food was amazing, high quality, generous portions for the price and a good range of options despite high demand on the day. Unfortunately, that is where the positives ended for us on this occasion. We went on a Bank Holiday, so naturally...
Ijustrollswithit . 2022-08-30
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Decided to try Toby Carvery for the first time and was pleasantly surprised. The staff were vey friendly and the food was delicious. Will definitely be back
957darrelm . 2022-08-28
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We enjoy coming here for a reasonable meal at a good price. Lisa has been our waitress on different occasions and consistently gives good service - she is friendly and helpful.
Ginger2917 . 2022-08-19
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We went for breakfast yesterday, for what you get, you can't complain and we thought it was good value for money. The staff seemed nice, and we can't fault the service. All in all had a great time and something nice to eat
PeterWalsh263 . 2022-08-18
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Great atmosphere with friendly staff, very attentive to our access needs as two members of our group had mobility issues. The portions were generous and the food great quality, especially when considering the price. We were so full that we had no room for dessert!...
Gabbyminion . 2022-08-05
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It was extremely hot in the restaurant, However our waitress Sharon made this bearable, She was attentive, polite and very happy. The manager who was on the desk and seating people was very good at doing her job didn't get her name but she had...
sarahwT8433OK . 2022-07-04
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It was quite a busy night but the manager and our waitress Sharon managed to find room for the three of us. Service was nice and fast, food was excellent. Will be back, thank you!
664reeceh . 2022-06-30
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Do not even bother ordering from here They took way too long and my food ended up being all cold and soggy Called up multiple times just to be told to wait and they cut off Unfriendly staff
F2047NNibrahims . 2022-05-30
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We were visiting the area and our friends had suggested we might enjoy a Toby Carvery. We were shown to our table immediately on arrival. The staff were busy but attentive and our food was fresh and plentiful. Unfamiliar with the area but thinking that,...
tonybQ394JH . 2022-05-08
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Lisa the waitress is always helpful and friendly food is wonderful and nothing is too much trouble. I have been here twice a week for 30 years
X3332EZjohnc . 2022-05-03
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We had an amazing time at the crown carvery, great service, quick and efficient, will always come back as a repeat customer 👌🏻 Lisa our server was helpful and attentive , great customer service
InfectiousFB . 2022-04-29
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We had a great experience, Lisa was fantastic at waiting on our large table. Can’t wait to visit again
154ellenl . 2022-04-29
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Solid service . . . Food was good . . . Great location . . .Thank you Lisa !! Will hopefully be back again soon.
94lynseym . 2022-04-29
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Fantastic service from all the ladies, always welcoming and friendly. Special thanks to Lynn who was our waitress for the evening
Donovan R . 2022-04-29
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Service was very good and our server Lisa was very attentive. A good time all around and would thoroughly recommend.
969isabelleg . 2022-04-29
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Whenever in this area always pop in if early enough for a fantastic breakfast. Cooked to perfection as it always is and staff so friendly too. Highly recommend
Simon H . 2022-04-16
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The staff are so helpful you can’t have anything but a good visit, we are always shown to our table promptly, they make sure you have everything you need without being overbearing.
151jacqui . 2022-04-13
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Good food and great service, what more can you ask for. Went for a Sunday roast with my partner and though it was busy but not over crowded.
PeterWalsh263 . 2022-04-03
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Tasty breakfast, good value for money staff always friendly , they are doing breakfast every day now so good .Keep it up please.
Donovan R . 2022-03-24
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Went there for dinner with friends I hadn't seen for a long time, and we had an amazing time. We had different roast dinners and they were all delicious. Especially love the roast beef. Service was great with friendly staff. Will definitely be back again.
ginalL427IT . 2022-03-18
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We been for Sunday roast after a long time, was very busy but the staff managed so well to be served. Tasty beef as always
vasileios A . 2022-03-08
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This place has the potential to be a nice pub but based on my personal experience, we will sadly not be returning. It was a sunny afternoon and we decided to come to Downe Village for a nice pub lunch. I noticed there were people eating inside and nobody was seated outside. With it being a sunny day, we thought nothing of it and decided to sit in the beer garden. Within minutes of our food arriving, a black fluffy cat jumped onto the table, stuck it's bum in my face and started eating my food! I tried to shoo it off but it wouldn't budge and I'm allergic to cats. When I went inside to tell a member of staff, her response was "it lives in the garden. Just shoo it away." But it never went away so I went back inside again to tell them and it took her forever to do anything about it. By the time she came out, the cat had eaten half of my food. I appreciate there's not a lot they can do but atleast come out and pick up the cat and take it elsewhere if a paying customer complains they're allergic! Not only that, when I got home, I checked my card statement and noticed they had taken 10% service charge which wasn't shown on the receipt (only food and drinks.) I think that's rather cheeky considering there was no table service - we brought our own food, drinks, cutlery and condiments to the garden table and afterwards I even took the dirty dishes back with the cat's leftovers. A very disappointing visit.