Toby Carvery in Newcastle upon Tyne

No accessibility for the many disabled/ elderly people there was disappointing and sad. Other than that, food was fine, slow in queues

Extremely busy the service rate is all for the lady who serviced the table she was lovely. However when my meat was carved the plate was almost thrown at me and I nearly dropped it. Although this wasn’t really acceptable put down to being so busy and rushing moved I. To the veg etc and the Yorkshire’s where like pancakes had obviously been take. Out of oven a little bit early and when they are all piled on top of each other had flattened the ones on bottom. Then no mash. The lady next to me voiced her opinion by saying that this was terrible and the attitude from the female carving the meat was appalling. She asked her why the lady asked if she called these Yorkshire's and then mentioned no mash the female then said we have a machine down we are not robots what do you want us to do mash by hand. I wanted to join in and say well yes it is what is expected and I have never had a Toby meal without the mash. I thought better of it as I did not want her aggressive reply to me. It was the attitude I found very disturbing completely put me off my food. So disappointed have had many a meal hear have used this restaurant since before we had family which the eldest is now 24. Not sure if I will return.

It was a quiet morning but the food was good quality for the price. Could maybe do better coffee.. :P

I've been for a sunday lunch today and what a disappointment the food was. The beef was so fatty and tough to even cut turkey looked like it had been there for days so avoided that completely lamb was okay

Was looking forward to coming to toby carvery for Sunday dinner disappointed food wasn't hot enough not everything available not worth the money only put 3 for service because Rachael with red hair knowing here for a while she mint

Fab amounts of food and good quality. Good for breakfast and for carvery.

Food was as good as always however at this visit felt they scrimpt on the meat

Excellent service and food 1st class

Been here a couple of times and it's always hit n mis , some of the food is fresh & hot the other isn't, staff pleasant and helpful but there's always a mistake wether it's the order or overcharged, would I go back ......... no sorry I wouldn't.

The carvery was excellent as was the service. However when we received the bill I was not allowed to use my groupon voucher as I was told it didn't start until 9th October. I had contacted groupon and was told I should of been able to use it. I do think this was unacceptable, what would of happened if I did not have any other means of payment. I have visited Toby on numerous occasions and have had no problems, however now I will think twice now before going back.

Staff excellent very friendly restaurant clean and tidy

Came with my elderly aunt on the way to cataract surgery. Really friendly helpful team. Without doubt the best carvery I’ve ever had. Beautiful tender meat and plenty of it. Really tasty fresh sides. Excellent value won’t hesitate to come again.

Very disappointed which is unusual. Food was cold and roast potatoes were rock hard. Only positive was the meat server, he was polite and friendly with everyone he was serving

Absolutely shocking. Kingston park Toby carvery has been our go to place for a long time now. Shame to see how poor the food has got everything dry or over cooked. Beef very chewy. Wouldn’t recommend. Finished our meal before we were asked how the food was. Terrible

Got a take out. £13 plus for a take out dinner because it's Sunday. Veg wasn't that hot and we don't live far. Won't be going back. Haven't been for a while,now I know why. Staff were very nice though especially guy behind cavery.

Food is decent carvery on Sunday is a bit pricey and very busy

I have never ever made a complaint about a Toby but this was a really really disappointing experience. There was no Lamb to start with on a Sunday. The beef was tough, the pork was served with lots of fat. The sausages were rock hard and the Yorkshire pudding were well under cooked. We love Toby Carvery and have given to many 5 stars to mention. To give a 1 for food really makes me sad. The waitresses were excellent. I felt sorry for them that I had to complain but our experience was so bad it could not be left without making a complaint.

We should of walked out straight away, we were kept waiting to be seated for10mins while the place was empty staff saw us but choose to ignore that we were there, no one came for a drinks order for ages so we decided to just go for the carvery to which there was no gravy so again another length of time wasted while our food was getting cold, no one asked if we were OK and we also had to get our own cutlery, napkins from the station, the only thing that was good about the restaurant was the chef was lovely to my grandsons.

We went for breakfast and loved it. Friendly staff, the food was fresh and the place was clean.

Pasamos por un almuerzo tarde el domingo, aunque tenían poco personal el hombre que talla la carne era amable y eficiente. Ann (nuestro servidor) se precipitó de sus pies, pero encantador y tan amable. ¡El personal es un crédito para la marca!

Roast beef was fatty roast potatoes were hard

Me and my partner came here twice this week whilst spending a long weekend in Newcastle for the first time. We were staying in the hotel next door and the atmosphere here is amazing. The staff that greeted us both times was lovely and couldn’t thank them for all their help. The food too was absolutely amazing. The price was really good too for both meals. 100% would recommend this Toby Carvery,we will be back :)

Visited this morning at about 10.10am. Brekkie was ok but why is everything so cold???? I work in a food establishment and holding temperature supposed to be above 63° by law. Our food was nowhere near this. Need to sort this, Toby! Noticed the same issue with roast lunches as well, hotplate obviously not hot enough!!

Poppy and Rachel and Kacy were very welcoming and made us feel at home here they made our whole time in Newcastle brilliant. This was our local for the time we were here as we were working over the road. We would definitely recommend this restaurant.

Tuve el mejor tiempo en este pub / restaurante fue genial. Muy acogedor y tenían el personal más acogedor de la historia fue un placer visitar. Estábamos trabajando al lado, así que este era nuestro local durante unas semanas y no podría haber sido mejor. La comida era increíble y el personal era brillante

Most excellent value for money Breakfast. Multi visit loads of toast. Good food well cooked and will do your eggs how you like em.

El personal era acogedor y el servicio de bebidas era bueno. Había una cola enorme para el carvery y no parecía haber suficiente personal. La comida estaba en todas las encimeras y estaba fría. El restaurante en sí necesita desesperadamente limpieza. El suelo estaba visiblemente ensuciado y el suelo de baldosas era pegajoso. Los baños estaban repugnantemente las puertas estaban cubiertas de tierra negra. Promedio de alimentos, pero lamentablemente ha ido muy cuesta abajo.

I've had worse. Small portion of meat for the price. Carvery was quiet so veg and potatoes had been sitting a long time

Load up that plate! (But watch out for your fillers)

Comfortable place to sit, tasty food. Unfortunately sadly 4th September roast potatoes not normal standard, they were hard like not cooked enough plus bit shrivelled up and dry.

One of the better Toby restaraunts

Very poor amount of meat being served

Good basic food at a good price

The meet portions were tiny the chef couldn't evan cut a slice off the joints

This is our local Toby Carvery and we enjoy going for breakfast or for roast dinner. Had a lovely experience today and Ann who served us was really lovely. Shout out to Ann! I love the melt in the middle nut roast for veggies.

Food excellent and staff friendly.

Excellent service by Poppy today, always smiling and great with all guests.

Always come to this branch of the Toby's, food always first class, lovely staff and chief bless he was so hot behind the cravey counter.

Enjoyed meal (Carvery) atmosphere and service was. wry good.

The only thing nice on our plates was the gammon and the turkey. The lamb was so overcooked we couldn’t cut it. The mash tastes of nothing. Most of the veg pots were bordering on empty and with only the meat man behind the counter didn’t look like they were getting filled up soon. The roast potatoes feel and taste like they’re at least a week old. Both gravy pots were empty. Drinks came after we sat with food. We were then told if we wanted ice we would have to go and get it ourselves from the refillable machine as there was no ice behind the bar (eh!). Absolute waste of time and money!!!

Staff walked us to table which had not been cleaned at that point, didn’t explain we just walk up to carvery when ready. My meat was extremely fatty and tough, server literally scraped meat from tray to my plate Yorkshire pudding very greasy. Returned to table with our meals and table still not cleaned. 3 Staff standing by till chatting. I asked for cutlery to be told not got any clean and they carried on chatting. I don’t think we will be rushing back

Went on 16/8/24, absolutely disgusting, put on table in bar, no service had to order at bar, meat was all fat, vegetables dried out , had to ask for Yorkshire puds and gravy was full of lumps, had to ask for table to be cleared and was told only 2 staff so would clear when they could, asked for puds and a chef said she would see if they had cream, she was filthy and hair uncovered and her words were, I diving kna if we have any I’ll have to look. They did have and puds were ok, won’t be back and we are regulars even go Xmas day normally.

Fantastic service didn't get the lady's name said she's just back from holiday shame the food didn't match the service scraps of dry meat and had just opened metro centre or cleadon next time we fancy a roast sadly quality of food massively let's this branch down 👎

We had what I would say a typical Toby lunch, my wife and I took my inlaws for lunch at 1pm we were greeted with a smile and and good afternoon, we were shown to our table and we all enjoyed a lovely lunch. Many thanks to the staff.

Had a lovely Sunday carvery. Very busy but fitted us.in. thanks

Appalled scrap bits of meat cold yorkshire pudding food only lukewarm black crispy roast potatoes swimming in fat,only had carrots,peas,cauliflower,mash potatoes,asveg choice large onions and macaroni cheese very disappointed with choice and presentation of food waited at food counter about 5 min before anyone came back very poor value for money will not be coming back.

Just missed breakfast so stayed for the lunchtime carvery, can’t fault the food and staff were friendly and helpful, happily checked with chef regarding ingredients. Will definitely return

This place has gone down hill over the years will not be going back the veg was cold the meat had a lot of fat on it beef the Yorkshire puds were flat and the service poor this was about 17.00 when we visited

The welcome, service and food were up to your high standard.and with special thanks to Rhianna our waitress. The opportunity to have a Sunday lunch could not be missed and we were not disappointed. We go regularly, sometimes with our whole family but today just my wife and I.

Waiting staff were nice. One young lad was quite rude. But he thought we'd helped ourselves to carvery. But had infact gone for veg as my lad hadn't put any on to start with. Sandwich had no butter on. And as I ordered cheese, n chutney wouldn't have been an issue. But no chutney. So very dry. Side salad was smothered in a vinegarette. And I couldn't eat it. Perhaps need to remember to ask for no dressing in future.

Went today with my family, I had quite a big order so when I went to the till Alanah was so patient with me whilst I was trying to remember everything aswell as helping me sort my discount out. She was so nice to my little boy too. She was friendly and definitely went out of her way to help me, the food was lovely and the atmosphere was pleasant. We will definitely be returning. Thank you.

The food was cold when it arrived.The meat was a few bits of shedding not a carved piece of meat for what your paying it was absolutely disgusting value and I didn’t even eat it.

Friendly atmosphere,friendly staff,we were served by Gracie who kept making sure everything was ok , excellent value, Highly recommended. Booked on line ,booking confirmed within minutes

Went for Lunch last week. Food was great as always. Fresh and hot. Refill drinks are a must when you have kids. The host Steph was lovely and welcoming.

Server / carver could do with some training in terms of communication / dealing with customers. Perhaps should have expected veg would need freshening. Complained about pudding, which was worthy of complaint!

Exemplary customer care is provided.

Staff are nice and friendly and willing to help

Spent 20 minutes listening to a female member of staff swearing and talking to a couple who were obviously her friends. My son decided to approach the bar to order drinks, but there was no-one to take his order, only a queue. When the waitress had finished talking, she turned to me and asked if I would like to order drinks, but too late. Food was not up to the usual standard, Yorkshire's were hard and tough, roast potatoes were not roasted. All in all, we felt like we were in the staffs way, as it was 8:10pm on a Thursday. And to think that I've been turned away from this carvery before, because I didn't book. Never again Will I visit the Kingston park venue, I think I'll try a competitors on the team valley.

Family celebration at the Toby, really enjoyed the Sunday Roast, food was delicious and the staff were very helpful and attentive .

We arrived at 8.30pm were sat immediately, we ordered a drink and made our way to the carvery. The meat was brilliant, cooked and tasted perfect. However NO mash potatoes told the chef has no more for today !! What a carvery with no mash potatoes, roast yes but they were very greasy but no carvery has no mash surely. Unfortunately when starting to eat we both admitted it was luke warm and the gravy not close to warm. Whilst appreciate it closes at 9am surely food should be kept hot and topped up until finished. We will NOT be back again, had been on hospital visit and thought we would give it a try. Totally disappointed.

Not bad, been a while not changed much

Just came for a hearty meal and was impressed as always with the quality of the food and the staff especially our server Alana who was funny and very nice. She was also really helpful when it came to using a discount code we have We will definitely be back again as the staff and food are always mint

Lovely place to have a relaxing roast. Every single member of staff was lovely. Food tasted amazing. Definitely recommend.

The carvery absolutely was lovely, and Ann who is fabulous looked after me and my Granny! Definitely will be back again😊

The service is just not great. The meat portions are small and the vegetables are often undercooked. The tables feel sticky and the food is below average.

cold, roast potatoes hard, pork really dry. Never again .

Pretty much all you can eat. The food is excellent 👍 service is good too ,very friendly makes for a nice atmosphere. Recommended!

I've given Five stars all round. Staff were excellent, friendly and really pleasant. I called in today not for food but just for a coffee with my mother and my son. Really pleasant atmosphere with a great mix of people of all ages. Would highly recommend this Toby. The whole place was immaculate including the gents. The food looked absolutely amazing. Next time we go we are most definitely having the carvery. With being not able to walk very far I managed to park in a disabled bay and displayed my Blue badge. Sadly some absolute " IDIOT" in a huge Tesla parked so close to my car I cannot understand how they managed to get out. My son had to squeeze into my car to drive it out of the disabled bay for me to get access to my car. Nothing to do with the Toby, they are not responsible for IDIOT irresponsible drivers that park without thinking about disabled drivers. Had I not been with my mother if have went back into the pub to tell said IDIOT DRIVER exactly what I thought of him or her!!

Food ok, the tall blonde waitress I find very snooty and seems to have an attitude so much so that my husband had noticed it too I noticed it on the first visit but thought I'd give the benefit of doubt and go a second time! Wont be returning as feel uncomfortable around someone who shows such an attitude towards us!

We come here often. It’s just fantastic!

The veg selection is disgraceful for the price, carrots & peas & a small bit of cauliflower, nothing like the selection when you go ! & the roast potatoes burnt !

Great service and atmosphere, lamb Dinner was lovely, my son had the pork that was spot on. Our waitress Rhianna was very polite and helpful

Nice place for a roast! I LOVE coming to Toby with the family. The service is always great and the food spot on. Refills are a hit with the kids.

Cold veg, meat as thin as paper, roast potatoes that are overcooked. Been here about 4 or 5 times and never had a decent meal yet. Beer is cold and nice, price is ok, staff are nice...but food is terrible

Perfect roast perfect team. Steph has always served us and she is a credit to your team.

Lovely food and lovely staff. Had very nice carvery meals (one regular, one meat free) and both were very nice. We also had the honeycomb dream sundae to finish, which was very nice indeed. A special mention for one member of staff - Tracy, who always goes the extra mile and does so with a smile 😃. Highly recommend a visit.

Food lovely especially the pudding seasonal sponge and ice cream xx

Grace was phenomenal. With her beautiful smile and friendly demeanour, she doubled our enjoyment of the yorkie pork wrap. Gravy to die for, I could drink that by the bucket! Thanks Grace, thanks Toby!

The food that came was good but I was missing some food. Overall I’m really disappointed!

Really disappointed with tonights toby, all the meat i was given was dry ends or all fat. The potatoes were rock solid, stuffing and can of pop were missing, mash was like water

Gracie was lovely! She was very attentive and friendly. Great experience all round

Went in for takeaway staff were nice but could not get your own carvery it was potted up asked for large 3 meats got 2 meats and only potatoes 3 burnt roasties carrots and cauliflower cheese and Yorkshire

I have given the food 4 stars only because I’ve been eating here for the past 6/7 years & always been really good food but the past two times the beef has been undercooked & when it was being cut blood came out, & I know some people like to eat it like that but I don’t so had to have turkey which was good, the staff has always been brilliant never had any problems

Great food. Nice space for a chill lazy Sunday lunch. Lovely service by Gracie, our waitress! Will definitely be coming back!

Everything was great ,food excellent, staff very friendly and helpful

Chose to sit in bar and bar service was fine from a polite dark haired lady. Unfortunately no stuffing ready for turkey carvery. Carving chef when asked advised it would be a few minutes, which was communicated appropriately. However while adding veg to my plate she was heard asking the other chef who was replenishing how long for stuffing, his reply was they'll have to be patient it's busy cooking! Made me feel I'd asked for something I shouldn't have! Not what I expect to be honest. Chose Apple pie for dessert but no ice cream accompany bit bit

Pay one price and eat what you want...ok if busy so food is moving out quickly but if slow things like fried eggs get hard yolks.

Booked a table today, then when I turned up there was no front of house to guide us to our tables so we found a table by ourselves… waited ten minutes and still no greeting or even a menu from staff !! This is shocking considering how many staff passed us.. ended up leaving and going elsewhere for food! Avoid like the plague

Was no vegetables with the broccoli and bree parcel so I've just

food is always luke warm and wish your website was able to choose veggies

We booked online. We requested a booth near carvery due to mobility issues. We arrived and got welcomed and seated straight away. Gracie our server made a point of talking and including each member of our group especially our 10 year old son. The whole place was spotless. The experience of the servery was top class. The food was beautiful. The pudding amount was awesome. We didn’t wait long to pay which was smooth and stress free. I can’t explain how easy and fulfilling our experience was. Your server Gracie was 10 out of 10 for friendliness, customer service, efficiency, with a beautiful welcoming smile. She definitely deserves recognition. Well done. We will most certainly be back.

Service from Santena was great, really friendly

You always know what you’re getting at a Toby but they do it so well. Great value and plates full (then empty) and our server Gracie was lovely.

Missing my pigs in blankets best part of the meal 👎

Lovely atmosphere. Lovely food & lovely server Gracie!

Visited for a little celebration for my daughters 16th, food was lovely, the young lady Grace was absolutely fab, very attentive, always smiling. Grace surprised my daughter with a dessert and candle. Thank you again Grace xx

Gracie was lovely and welcoming. Nothing was a problem for her and above and beyond service

server Gracie was extremely helpful 10/10.

The delivery man was pleasant and delivered my food with care,and i didn’t wait long for it,very happy with the delivery,the food was absolutely delicious and plenty of it,thank you

Shocking delivery driver turned up with no food unbelievable 😳