Based on 481 opinions finded in 2 websites
Based on 481 opinions finded in 2 websites
Nº 628 in 731 in North Somerset
Nº 133 of 146 British in North Somerset
Opinions
Visited the soft play yesterday, one young girl in there on her own looking like she was struggling. Took her ages to clear people’s tables after they had left we offered or help her but she kindly denied our request. (Wasn’t her fault was lack of staff and very busy) Can’t remember ladies name was young blond girl was amazing throughout the whole time we were there. Was amazing with my little girl and interacted with her as well as trying to get through everything else that needed doing in there. Think the managers need to get more staff in on a weekend was horrible seeing the young lady trying to sort that the mess, clear all the tables and clear a party up after they left. Big well done to her and we will be back for the soft play.
Connector31629012034 . 2024-11-17
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We last visited the bridge around 8 years ago and after having a few negative experiences we decided that we wouldn’t return. Fast forward 8 years and the addition of a child, we thought we’d give it another go as there is a soft play that we though our child would like. There has been a definite improvement, the food was nice, and served quickly. Whilst the pub is dated, it felt cleaner than when we had visited years ago. My only grumble is that there was one person serving at the bar whilst two other staff were stood around, having a drink then wandering off and then back to hide behind the pillar at the bar, so that was a little frustrating. The soft play was a hit with our child too, so we will be returning.
Vicky S . 2024-11-09
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Great service from Sophie once again in the play area. Always makes our visits pleasurable, good conversation, she’s helpful and on top of what is going on within the play area. If there is an issue she is quick to sort it, my children enjoy coming to the play area knowing they will be safe and looked after in there. Food was good and service was quick didn’t have to wait long for our food thank you
Journey48367292081 . 2024-10-25
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Friendly staff, just as expected from previous visit. Had a great time with great food too. Would still happily recommend!
Jeff K . 2024-10-05
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Very friendly staff, very pleasantly surprised with the quality and cost of the food. Quick service and very friendly and helpful
Andy P . 2024-09-26
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Mega breakfast , quantity lacks quality Cheap produce , all over cooked and Luke warm. , toast was like chipboard. , very disappointing. , Staff were fine but breakfast was not , at over £20 fo two not worth it. , Shame
sean davey . 2024-09-17
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The best of a bad bunch in the sh*thole that Yatton is to be honest. This place still poor though, service very slow and a bit rundown in truth. Wouldn’t recommend coming here, staff seemed a little unbothered also. Food average.
Tim P . 2024-09-13
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Out for a meal with friends and this pub was the closest. The staff were friendly, helpful and efficient and the food was good and brought out to us quicker than i expected. A very nice evening.
CATHERINE H . 2024-09-10
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Rude manager. Jake was speaking badly of the staff, had an attitude towards the young staff members in the play area. We come in quite often with our children and there has been a few occasions where we’ve been in there and that manager has upset staff members in the pub and play area. Sophie is always super helpful when we come in and deals with any issues we have when we are there. I have been in there before where Jake has spoken to Sophie and the other young lady in there horribly and in front of customers which isn’t professional at all.
Journey48367292081 . 2024-09-08
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We chose here after needing somewhere to stay for airport the next day. The pub is amazing staff so friendly.The meals and cocktails were also really good and fantastic value for money. We usually stay in a premier inn and this place is a little gem.The rooms are huge and so comfortable.No pull out beds for kids a proper mattress.The staff are very friendly too.We will definitely stay here again in future and have recommended to all family and friends. Proper value for money and a fraction of the cost compared to hampton by hilton.Easy 15min drive to airport next day.
Plymouthlassy . 2024-09-04
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Came in today for lunch disappointed meal was dry and bland with missing cheese nacho sauce in bun staff to busy to ask of food was ok and pub felt tired and unloved
Jenny B . 2024-07-06
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Came here for a lunch a few weeks ago. Food was great and staff were friendly so cant complain. Would come back again if in the area
Jeff K . 2024-07-04
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Very good food, fantastic service even though it was busy, will definitely be back again soon,well done all. excellent night 😊
Quest42659104888 . 2024-06-27
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The food is excellent, we both had choices from the breakfast menu today. Ordered at the till & the food arrived in less than 10-minutes. Delicious as always. Whilst eating our breakfast we noticed two cleaners who were cleaning in the dining area. We couldn’t believe how very thorough they were. They were both working very diligently & we were both so very impressed. It’s often these important members of staff who get overlooked in reviews but they were incredible, keeping the dining area, clean & tidy. The waiting & serving staff as always were polite, helpful & professional. It’s the same when we dine there in the evenings too, when it’s very busy. The same high standard of service apply then too. A joy to visit & would highly recommended.
Sharion H . 2024-05-07
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Found this place on our way to Clevedon NT.lite bites of fish finger wraps and baguettes plus salad.very nice and it hit the spot
Global52289398427 . 2024-04-18
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The room was lovely and clean very comfortable...a good atmosphere the staff were brilliant, had a wonderful afternoon. Can't fault the place top notch I will definitely go back
Excursion706408 . 2024-04-06
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We’ve stayed a few times now, testimony to the fact that this is a hotel worthy of a stay when visiting the area. The pub does get busy so there may be a wait on your food, however the staff will inform you of the wait time, you just have to be patient or make a decision on what you want to do. Good pub food, reasonable prices and good quality. The staff are pleasant and friendly, feels more live a visit to friends than a bog standard hotel. The rooms are reasonable, they are equipped with everything you expect, clean and tidy, may be awaiting a bit of a refurbishment, but this isn’t something to put you off. We’ll be back again and again.
Newbold81 . 2024-04-06
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Check in from 2 pm .1 of our bedrooms were not ready until last 3 pm . Booked this in as it has a play area , so Kent to be ideal break . Spoke to member of staff what the the play area is closing,been told 8 am . Went for a quick shopping to Tesco came back hoping kids can have a great time playing and they closed down . We decided to eat early at the restaurant, that had hardly anything on the menu. I was really fed hearing they don’t have this ,or that on the menu. Restaurant generally not very clean . Loads of leftovers food and fork around our table area.Couldn’t even buy a coffee at 4 pm as they’ve run out of milk! Limited alcohol from the list too . Really disappointed with the whole experience
lobbmaggie . 2024-02-18
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Rang to book a table they were really helpful as we wanted a table to be able to watch the six nations. Arrived they had put us in a perfect place. The staff couldn’t do enough for us. I would also like to say it was the best meal at a hungry horse I have ever had. The steak was perfect and my burger was not over cooked but tasty and moist without the chargrilled/burnt edges. Well done will be back.
V7084SPjanem . 2024-02-11
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A late new-year Family get together with family from kent wiltshire & yatton it was quick service at the bar meals arrived quickly & hot nice polite staff good service enjoyable evening .
Helen C . 2024-02-03
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Stayed here after coming back off of holiday. Rooms are lovely and clean, staff are very friendly and helpful. Food is such fantastic value and tasty too. All round great value for money, will book again.
traceyh754 . 2024-01-30
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Nice friendly atmosphere, food was nice and hot and very good value for money. Something for everyone including sports and kids indoor play area
Tayler K . 2024-01-14
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Responding the £5 lunch offer, I gave a lift to 3 friends who do not have cars. We were delighted with everything - food was great, service good, liaison when ordering was helpful, the place was clean and warm. I am going to take a different carload each week while this offer lasts.
Judith S . 2024-01-13
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Great spot for a family meal, quick service and tasty food for a cheap price. Relaxing atmosphere for families.
Mark B . 2024-01-05
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We booked here as it was close to Bristol and able to visit my wife's brother. On arrival we eventually met the receptionist and looking behind the counter I have never seen such dirty flooring. We were appointed room 19 and as we walked down the dirty lobby and past the hole in the carpet. On entering the room we could smell shake and vac. The room was clean, just one hole in the carpet. In the morning we got told breakfast was NOT included so we went out and returned for lunch with my brother in law and his wife. Where we sat the there was stains all over the walls and very unpleasant. We then went to visit friends and arrived back late only to find the key wouldn't open the door. We rang the bell no answer rang again no reply eventually 30 min later reception was answered and a very curt reply try it now. No apology or so sorry etc. Until this place gets a refurbishment and staff that acknowledge customer. we will not be returning to the Bridge Inn
Trevor H . 2023-12-22
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Came here to use a table in the corner to do some work. Always pleasant staff serving lovely coffee. Thanks to Shana for being very helpful
MilesJGriffiths . 2023-12-19
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We had a great meal here on the way back from the hospital with my elderly parents. Nigel was particularly outstanding and his customer service was awesome a real credit to the business. Well done Nigel
cctvstar . 2023-12-07
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Brill staff little girl asked for crayons to do some drawing whist waited as soft a lay was shut and the lady was fab with getting them and helping her questions where answered quickly and promptly and very polite happy and helpful member of staff
Fay B . 2023-12-04
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we had the mix it up tuesday deal for £8.50 and it was such a great portion size! amazing service and tasty food, will defo be back:)
Abigail T . 2023-11-28
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Have been twice over the last week and both times the food and service have been impeccable. At the ridiculously low prices you expect the food to be average at best but the fish served was as good as anything you get from the chippy and the other meals were of generous portions and all round very tasty. Have eaten out at a few places over the school half term and this place held up as good as any of them. With the additional soft play attached it even meant we got two periods of peace and quiet (I say that loosely) from little whilst she had a play. Great food, good staff and not a single complaint on anything for us. Thanks for some lovely meals and time away from our own kitchen
venkmanuk . 2023-10-28
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The Bridge Inn Absolutely disgusting. Had grandchildren and thought we would have a nice meal out along with the soft play area. Booked online and asked a question as not been here before. No reply! Arrived and walked in through soft play area where there were lots tables but not one clean one for us to sit on. Not at all clean, smelt and carpet seen better days. All tables had been used by previous customers but could see been sat there for a while and not one member of staff to be seen. Found our way to the restaurant where there were staff and walked past us several times but did not speak. As we had not been before we did not know how the restaurant operated. Did we just find a table? but upon looking they were all reserved. No one at the bar so as not impressed walked out. Obviously will not be returning. Im not usually one to complain or actually that fussy but this in my opinion was well below standards. A review in 2017 by someone else showed exactly the same so not much seemed to have changed. Shame as when my children were young loved our local pub with a soft play.
Tracy w . 2023-10-23
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Perfect meal and perfectly cooked steak! Went out for a friends meet up and will definitely make it a regular thing here now. Brilliant food and drinks - served quickly!
Chloe G . 2023-10-13
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Amazing service for how busy they were and amazing food - could not fault the experience at all! Highly recommend - we will be back soon!
Paige G . 2023-10-13
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Lovely evening at The Bridge. Aaron and Conner were exceptional in making us feel welcomed and looked after. Thanks guys
Helen M . 2023-10-13
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Great pub with excellent staff. Chloe and Mike run the place superbly and Nigel is excellent behind the bar with great support from the team
N8700YKdavidh . 2023-10-07
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Had most expensive steak on the menu, cooked medium. It was inedible. Ate small pieces but very difficult to swallow, scared of choking. When complained an apology was given but nothing else offered
Ivan M . 2023-10-06
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Came in after a long drive, ordered the katsu banquet, lovely bit of grub! My server, Alexi, made me and my boyfriend feel very welcome, very friendly bloke, hats off to the staff aswell! definitely will be returning.
Roving20091436009 . 2023-09-10
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What an experience. The staff were certainly 'trying' but I couldn't help feeling they were left out on a limb by the total lack of any management! Bar was woefully poor with NO cask ales despite being a 'Green King' house! Would you like lager...
onetonyone . 2023-09-07
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The staff, rooms and food are faultless. The carpeting and chair coverings need replacing in the communal areas though. A shame but we’d still come back again x reasonably priced in todays market
Gill M . 2023-09-05
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I highly recommend the bridge inn and if you come in contact with the staff make sure to look out for Connor he is friendly and made me feel at ease very polite and certainly made me feel welcome will be returning soon… Well done...
Ben F . 2023-08-24
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The food was awful, vegetable lasagna had no veg in it only pasta and chips were so hard and inedible , the staff didn’t seem to be bothered when we complained , won’t be going back there again
Juliem00dy . 2023-08-18
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Great service from Connor, in finding us a table after someone had taken our reserved one! And lovely food!
Oliver E . 2023-08-12
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What a disappointment. Food was less than ok, cold and hard chicken, no cutlery bought to us, even after asking for it there was none at the other end of the restaurant where we were told to get it from. 8 minutes the staff member...
H P . 2023-08-12
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I was very surprised with the quality of our food. Haven't used the Bridge for a while and wasn't expecting anything special. I was really impressed with the standard of service and the quality of the meals we ordered. I was expecting the old sticky...
Bill C . 2023-08-11
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The service from the Staff was excellent, the food was not good at all. Had a table reserved but it had pulled over by another customer to make a large table.. Was given another table and the chap was excellent in finding us one. This...
Steve J . 2023-07-29
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I stayed 1 night with breakfast. The rooms while clean are very tired. The breakfast was less than average. The resturant surfaces were sticky and i had to fight the flies for my food. The place could do with a deep clean.
Michelle Y . 2023-07-21
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Absolutely dreadful. Ordered Sunday Roast - it being a Sunday. Not available. Ordered Green Salad - not available - sorry, salad not available??? Eventually found something to eat that they had - not what we wanted but hey ho. Ordered beer - no beer ......
Hugwat99 . 2023-07-02
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First of all the staff are very good and the meals are good quality and excellent value The service is very good I fully recommend you you to visit this place
Keeran D . 2023-06-13
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Terrible experience this evening, miserable staff, took forever to get served both with food and drinks, food came out at different times, had to get your own cutlery, then had to ask for serviettes, as none available and the guy just opened the door of...
Adrian J . 2023-05-06
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Visited with group of 10 friends for Sunday roast. Most of us ordered the beef, which was so tough that it was difficult to cut. The plate was plentiful and very reasonably priced, but very disappointing!
NorthStar46562964622 . 2023-04-30
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We had a very bad experience back in July and thought we would give them a second chance. We got our table and ordered our food. at 19:15. I ordered an 8 oz sizzler steak medium Rare and the wife ordered Chicken Skewers. We also...
Michael E . 2023-04-05
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I must admit the quality and quantity of food here is by far absolutely superb, could not ask for friendlier and more helpful staff, Definitely would visit again if working near by in the future, A*
Cooky G . 2023-03-22
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Haven’t been here since I was a little girl so it has been a while! Went with my son and a good friend for a bite to eat. Little one enjoyed the Softplay ( which from what I remember was still the same as before...
happygirlie12345 . 2023-03-15
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Celebrated our daughters engagement party in the brilliant function room on Saturday . The venue , managed by Chloe was a fantastic choice . A special shout out to Aaron who looked after us at the busy bar with a friendly , professional service and...
Odyssey38500477385 . 2023-03-12
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Not been in the Bridge for a long time, decided to go in on the way back from Chedder. The interior is looking worn and shabby-needs a good paint and new refurb to liven the place up In terms of food and drink no real...
glassmen007 . 2023-02-22
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The staff at the Bridge made us very welcome and were helpful and approachable. We felt comfortable and at home having stayed in one of the bedrooms attached to the pub. The food was excellent and good value, the drinks menu varied and breakfast was...
TracyLouA1972 . 2023-02-19
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Waited 40 minutes from ordering to getting meals served. Very poor service, as on arrival the table was dirty and had to ask for it to be cleaned, then the wait. Food arrived and was barely warm. Once finished, ordered a sweet and the wait...
PercyVeer . 2023-02-18
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I Visit this pub regularly, staff are always friendly and talkative. Food is very good and very good value for money would recommend
connorn864 . 2023-01-19
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Lovely staff, nice food, generous portions and welcoming atmosphere. Thank you, we’ve had a great visit and will be back next week 😊
B1397QCsami . 2023-01-17
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Room was fine, however they don't seem to know when breakfast is. I stayed for 2 nights, paid for breakfast both days with the price of the room. I was told breakfast is from 7-9am. First morning I went down for breakfast at 9.30 because...
leem876 . 2023-01-06
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Visit the bridge Inn quite often, always enjoy my trips, staff are always a delight and so are the management. Keep up the hard work!
antonyt2023 . 2023-01-06
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Stopped here for a night on the way to the airport. Great little hotel & restaurant very close to Bristol Airport. Menu is very reasonably priced & the food was hot, fresh & great wine choices. Perfect after a long day of driving. Staff were...
K99kty . 2023-01-06
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The worse food ever , this use to be a good place to eat but i guess the chef has left and they brought in a new one , myself my partner and 3 children went there yesterday for a meal ,we all thought it...
Budgie111 . 2022-12-04
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Me and 20 of my family met for a family birthday, staff were super helpful and efficient, no wait on food and all enjoyed, will definitely be back.
laurabA4075EN . 2022-11-22
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my food tastes nice and my gravy is so slay. I deserve free desert though and abcdefghijklmnopqrstuvwxyz
rosieslay . 2022-11-20
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My wife and I ate in here for lunch. Very nice food and staff. Very generous sized portions and good value for money using the Tuesday Meal Deal. Would happily eat here again when in the area. Just one small point the chairs need to...
pete9412 . 2022-11-08
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Wow this hotel was like stepping back in time . Very dated . Old fashioned . But it was ok , for me and family as only there for1 night Ideal location for airport Defo needs for updating , rooms so dated . Reception staff...
Sadie W . 2022-10-25
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We visit regularly, food is always good and staff are helpful But £4 per child for the soft play,really a rip off for 15 mins before the food arrives especially when you have spent money on food and drinks.
HAMNETT1234 . 2022-10-24
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We stayed here prior to flying from Bristol airport, as we have done previously. Our room could have been the same one from 5 years previously - tired furniture, dirty carpets etc. Still, it didn't matter, as we were only there for a meal and...
81mikew27 . 2022-09-23
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Asked for my steak to be cooked "medium".... Well that was a joke! It was Well done and then some. When I finally got a check back I got an apology but I wouldn't request a new meal as it's the sort of place you...
JadeKovacs . 2022-08-30
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We ordered for 6 people including children, the childrens pasta was absolutely tiny it comes in the world’s smallest bowl and it was only half filled! The side of corn was the same one bite from a three year old and it was gone the...
120zahjeyd . 2022-08-25
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I've been coming to the Bridge Inn for months now always great food great rooms and brilliant staff, would highly recommend this place, home from home.
B4190TRandrewb . 2022-08-23
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Food was poor we had to send one plate back as it felt like the chicken wasn't cooked properly. The whole place feels like it could do with a good clean carpet sticky tables sticky and just an odd musty smell in the air. The...
craig b . 2022-08-23
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I booked a table for myself and two friends today at lunch time. On arrival we were told that they were not serving food because of a problem with the fryer. We were not offered any alternative - steak and salad would have been perfect...
anndH1333DK . 2022-07-25
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We stayed at the lodge so ate in the greenking attached. Food was disappointing and breakfast was only lukewarm. Staff were lovely and service quick but the food let it down. Would stay here again but will eat elsewhere.
debbielA1809WE . 2022-06-19
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We visited the Bridge inn today for a Father's day Lunch with our three adult daughters and their families. we had pre-booked a table several days in advance for our party of ten and were not told of any table length restriction time on making...
billh603 . 2022-06-19
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Awesome bit of food, lovely service, only weird thing was that one table appeared to have been stolen from the garden but that’s just my OCD. Massive improvement Upon when we last visited a few years ago so we’ll done to the manageress!
aldo1979X . 2022-06-09
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Ordered Lasagna and it was cold in places, stodgy pasta and seemed to be topped off with rice pudding all I can say is at least the garlic bread was nice! It’s such a shame as the staff are all very friendly and helpful, and...
R9604DWkarens . 2022-05-08
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A group of us often call here for lunch as it is local to us and very reasonably priced. The staff are always friendly and helpful and the menu is extensive and extremely good value for money. Yesterday was no exception, our meals were served...
45lisb . 2022-04-10
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Be dined there twice and the meals were very good. Ordering was easy and meals served quite quickly.
Bneebear53 . 2022-03-20
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I had to attend a meeting away from home so I decided to travel down the night before and chose to stay here. The service I received from the lady on reception was amazing, I was having some issues and she couldn’t do enough for...
AIqbal2016 . 2022-01-26
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We stayed overnight here and ate in the Bridge inn in the evening. Sat in the soft play area with the kids and got asked to sign them in, OK. Did that, then the lady said to me 'That's £12 please'since when do you pay...
Kirsty M . 2021-10-10
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We visited here with friends. The staff were very efficient and polite. The young servers were very hard working and a real credit to the restaurant. The food was very good value with plenty of choice. It is a very large restaurant, probably wise to...
Skibum1920 . 2021-10-02
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The food was and the staff excellent. If you can't face a mega meal there are smaller portion options.
Deirdre O . 2021-09-13
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Great food great service, visited the resteraunt on a Friday during the buy one get one free burger deal. Food was lovely and wide variety of drinks. Our bartender Tom was great! A staff member cleared our drinks early however when telling Tom he sorted...
N2414XCjoeg . 2021-08-06
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Been in Saturday and Monday excellent service food good price and quality and loved old gentleman that served us nothing any issues would recommend and be back soon
41susane . 2021-07-26
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Had a lovely meal. Fast service and good staff , we were served by Nigel who was brilliant and very accommodating.
F7131KPchloed . 2021-07-08
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I have stayed here for many years for business and love the staff who always greet me with a smile. Chloe at front of house and Shelley, Katie at the bar and not to forget Phil and Mike cooking us great food. Love the place....
N8700YKdavidh . 2021-06-26
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The staff were very friendly and helpful. It was covid secure, with sanitiser, space and mask wearing. The food was very good and amazing for the price. Would definitely go again.
sandj55 . 2021-05-22
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Absolutely vile! We visited on Sunday and had roast dinners. I’d compare them to a bad microwave roast. There was nothing fresh on the plate just cheap, frozen rubbish. The dining area wasn’t very clean either. A dead fly hanging off the lighting over our...
aine78 . 2020-10-13
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Food options for everyone, lovely pub grub food! My sister is vegetarian and had loads of options and served by the very friendly staff member, Jack. Great atmosphere.
F7131KPchloed . 2020-10-10
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A standard hungry horse. Quiet Nice atmosphere. When you order have 2-3 backups. Loads of things on the menu not available from the curry to onion rings. Good value when you get it.
Peter C . 2020-09-06
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Loud music can be heard in room 1, feel like because we used a virgin experience voucher they’ve put us in the worst room in the hotel, feels like we’re staying inside someone’s cupboard. It’s dated, it’s noisy, there was an overwhelming smell of air freshener when we walked in which made me wonder what was being covered up. Bathroom needs DIY. Not very impressed.
FensLass . 2020-08-27
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Food great service from James was excellent what an asset also enjoyed his trx chat his knowledge is something else
chrisbH6097EX . 2020-07-16
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45 minutes for 2 roasts and a kids pasta meal. Many choices from menu missing or unavailable. Loud kids running round shouting. Men's toilet floor swimming in urine.
Traveler821497 . 2020-03-08
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Always good quality food and value for money. All staff are always very friendly and welcoming. Definitely recommend for a pleasant and good value evening.
martynrockett . 2020-03-05
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Stayed one night here as my preferred hotel was full. Pleasant, rap and cheerful. Do I have any complaints, no. Would I stay here again? Unlikely unless I have no where else
malcljones90 . 2020-02-01
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We booked a table for 9 for a birthday meal and had a great time. Food all arrived close together without too much of a wait, and the quality and quantity was faultless. Staff friendly and helpful and happy bringing out the birthday cake. Will be returning again. Mini mixed grill was around the same size as your usual standard mixed grill. Burgers good.
Jamie H . 2020-01-29
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Went here for a Family meal. We waited on the food arriving for well over an hour, The staff had no idea what was going on. The Menus,Furniture and Carpets are all very grubby. There is a lack of staff and Leadership.
DDH2708 . 2020-01-23
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You’ll not be disappointed good pub food friendly staff very good service value for money you will put it on your list to visit again.
ssparey2020 . 2020-01-20
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