Time and Plaice in Dartford

Restaurant didn’t have half the items I ordered, they did call but I couldn’t cancel the order delivery driver then turned up with some items and refused to leave they then said the whole order had been delivered when it hadn’t

Always great service and quality! Thanks!

We order every Friday (as requested by my autistic daughter) and never disappointed. Thank you!

All four jacket potatoes were amazing!!!

My delivery time kept changing to a later time. My food was good as usual but was let down by the delivery guy. I followed him on the tracker and he left the shop and delivered to me via Crayford? which is completely in the opposite direction to me. He must have been lost! The net result was my chips were cold. I would suggest that the delivery driver gets a sat nav as it ruined my meal. When you spend in excess of £50 per week I expect hot food. It was a shame as this hasn't happened before

quality products delivered on time hot and good servings. Do not trust their paper carrier bags as they are absolutely rubbish, well not even fit for that.They need to change their supplier.

Really one of the best chip shops in the area. The team at time & plaice have really got it together here. Quality and quantity is very good and always arrives hot and on time. Only thing that let's them down are the carrier bags, they are useless just do not trust them!

Took my brother in here for a quick bite to eat whilst I was visiting him, as I sat waiting for the food which took longer than expected, what I witnessed was astonishing. This place genuinely cares about all of their customers. From elderly people, disabled people to families with babies. They genuinely care about the customers and its refreshing to see that. I think we can all learn from this place to be a little nicer to each other. I didn't take the ladies names but they are fabulous and I hope they know that. 💖

Absolutely fantastic food and excellent delivery service. Arrived piping hot 🔥 and on time too. Just don't trust their carrier bags as they are completely rubbish,they can't take the weight of the food. I have to request that they use proper bags each time. We will get there eventually apart from that I can't knock them,staff friendly and accommodating too. Well done!

Good food and delivered in good time

excellent as usual but reverted back to rubbish carrier bags. very prompt delivery with a pleasant delivery driver.

Gone downhill as I only eat skate and has always been lovely this time better was so thick it was uncooked on inside and fish was so watery almost slimy with the uncooked batter

Great food, service ok, cooking times can take a while, reasonably priced. Update Just had a lovely family meal. Update under new ownership there doesn't seem any major changes. Update love this place the new owners are lovely

It's a typical English fish and chips shop. I have never eaten there or took takeaways for myself. But I do deliveries by bicycle. I have picked up many deliveries for customers who order through delivery apps, such as Deliveroo, Uber eats & Just Eat, and have delivered to customers. I assume that the foods are very tasty. Because I of the number of deliveries that I have done. Apart from that I do deliveries that customers order over the phone or website. I have delivered upto 3 miles. It was owned by English people. A Nepali man has bought this restaurant now. He has introduced some Nepali foods, such as "Momos." I haven't seen the numbers of orders going down. That shows the new owner has also keeping the same quality. Apart from that, all the staffs are very polite, friendly and helpful.

excellent quality as usual thanks again and see you next week.

I only found out about the restaurant at the rear of the chippy this trip....odd you might think as we have been going to Dartford town center for many years I go back as far as 1967 when it was the site of Dartford public baths.....surprised or what

Left a 1* review earlier for service when I was hangry. Food, though good, was delivered 55 mins late compared to time stated on website.

2 small bottles of coke to big one I paid for! Never called me when go here

Best chippy ever, fast efficient and great food

please change the supplier of your carrier bags as they are useless. I will send the order back if you can't supply stronger carrier bags. My order was excellent apart from the carrier bag.

The best chip shop in town really friendly staff 100% food always welcome there customers to the shop

The pie was over baked and potato was cold and lumpy, and gravy was tasteless. On the hole not impressed

For me this is the best fish and chips shop in dartford by a mile. Ate inside before work, greeted by the lovely warm and friendly waitress who gave me my cappuccino to start me off with whilst I checked what I fancied on the menu. The cappuccino was really top notch n puts some expensive coffee shops to shame and for half the price. I had sausage batter n chips and again the food was point- really delicious. What I love about this place is the food and the outstanding service. The time and plaice sets the standard in dartford, highly recommended.

Once again, the food was very good as expected. Consistently quality food and arrived on time. I thoroughly enjoyed the meal from Time and Plaice.

Food arrived piping hot and nice. Great quality food, decent pricing and nice packed. Will order again and highly recommend this restaurant to all. I have also dined here with family and have thoroughly enjoyed the food and service.

Lovely vanilla milkshake and good prices.

Excellent quality, expensive on just eat tho

Me and family have dined here few times. Always forgot to write a review. Food is always great. Cod always crispy and chips always hot and nice. I have tried their other dishes like steamed cod and chicken curry too. Always top quality, reasonable price and most importantly the people there are so welcoming. Would highly recommend.

Food was really good but delivery man shocking.. Delivery driver refused to come to my flat front door, even tho bottom door was open and have a lift, won't be ordering again.!

This place has fresh food every time I go there. The people are awesome. I enjoyed their food and the ambience is also nice and cozy.

Food was delicious, came piping hot. Nicely packaged. Delivered on time. Always keeps up the high standard. Will continue to order again. 🤩

excellent as usual but you forgot my cod roe and mushy & garden peas. Don't slip back to your old ways you have been so good lately, Please check your orders before delivery and rectify my order next week. Chris.

Excellent quality but very expensive

excellent as usual, thanks guys, it's good to be back again, Chris.

Fish very dry left in cabinet too long, chips were very hard ...again left in chip server far too long 1 out of 10 will not purchase from here again

Ordered at 16.30 expected delivery 17.26 When I rang the WiFi delivery station was not switched on. So after 3rd time of ringing they said it was finally on its way. It arrived at 18.50 . Anyway the pies were Luke warm and rock hard mash was cold and only 5 small pieces of hot eel to boot. Could not reheat so we ate it cold. The dog had the rest. So only an apology given no offer of discount or refund or a complimentary bottle of pop to say sorry. Can't say I will order from here again. By the way the liqor was very watery and no taste ,

Food great as always but this is the second full stamp card I’ve received and I have not been able to use either of them

Wife picked up our food today 19.07.24 @ 20:30 Forget the seaside this place has the best food ever. Family favourites from here are fish and chips, sausage and batter and pie and mash. Just got fish and chips tonight it was perfect in every way fresh hot crispy not greasy very very generous portions and good price. The staff there are so lovely especially the 2 men there tonight and the lady. Oh by the way thank you for the amazing pickled onions!

Good value for money & nice food

been away for a while but now I'm back its excellent as usual, thanks.

A little slow but food quality is awesome as always

This is our favourite restaurant to visit. The fish is always cooked fresh and is the best In the whole area. The restaurant has a lovely family atmosphere , the owner always makes time to come and speak to our son. And the staff are so kind and attentive. The food is always tasty. The restaurant is always clean. Definitely a 5 star from me!

My order said it was delivered but the food didn't arrive

Sausage and chips was so awful so dry and the sausage tasted horrible as well Ordered 2 of these both went in the bin

I live just around the corner from this fish and chop shop and I’ve used them for a take away a few times … in the past it’s also been good size fish and chip portion but picked up cod and chips last night , the fish was nice and white but portion size was not on for £11.50 , very skinny piece of fish and a much smaller portion of chips , I know fish prices etc have gone up but come on……

Fantastic quality! Was early too! 😀

This is the best chippie around. The chips are incredible every time and always piping hot when it arrives. I would recommend entirely.

Food arrived half an hour late ,that’s not the issue the prawns on the jacket potato were like leather and in a lot of liquid even the fish and chips meal the chips were unne edible ended up by chucking all the chips away

What has happened to this place? We used to get our fish and chips here once a month regularly and it was the best around. The place is now terrible, My wife came back today with beef and onion pie and large chips. The pie was so inedible, I think it had been sat there since May 2023. It was burnt, dry, I gave it to our dog and it took him 10 mins to chew his way through it. The chips had been reheated, and I could tell they was, tasted like cardboard. Horrible Horrible food, lucky my wife didn't want to drive back otherwise I would have shoved your pie straight on that counter in front of everyone. Carry on like this and you'll be shut down. Food is supposed to be fresh nowadays, you were the best, now you are the worst should be ashamed of yourselves. Absolute disgrace.

Nice chips the fish didn’t have much taste and the batter was soggy the mushy peas were not great either, won’t go back

I am fuming. There was no tracking on the delivery driver and I waited over an hour past the delivery time and the food never turned up. The tracking service said the food was being delivered for 45 minutres, then when I refreshed the page it said food was delivered. I callled the restaurant a couple of times but they had closed and all I got was an answering machine. DO NOT ORDER FROM THIS RESTAURANT

Really nice food good friendly staff great experience

absolutely wonderful. Great food, prompt and friendly delivery. Arrived hot and early. Can't wait for next week's delivery. Thank you .

Very Pricey (£1.25 for a pickled onion) but better than Captains Chippy in my opinion

Food was ok until I found hair in it. This is probably due to the fact that all staff wander around the food preparation area with no hair nets or hats on no matter their length of hair.

First time ordering. Food was early and hot. Great food, i will be ordering again

Confused. Our food hasn't been delivered.

Lovely food and pleasant delivery

Food was delicious and good value for money.

Best fish n chips in Dartford. Always hot n fresh.

Delicious and fresh food. Also, the brownie was lovely.

Food was hot and as per ordered. Will order from again and would recommend

Small chips instead of large were delivered

We always use Time and Plaice and have never had a bad meal . Food is normally delivered early , is always hot and really tasty

Great quality food and portion size is very filling. my favourite fish and chip shop by far

I enjoyed my food. Good service and delivery.

Heard this was the best fish and chips in Dartford but unfortunately the portions of the food were seriously lacking. I was surprised that the chips were packaged with the fish as I've always had them in a separate bag. The chips and cod itself tasted nice, however I've definitely had better. I'm going to continue to go the place in Albany Park as its far more superior. I really wanted this to be good buy unfortunately my family agreed it was not on par.

excellent service tonight. Well done and keep it up for the future.

Zabardust service by the restaurant and driver who waited and highly appreciate this after a horrible day I was saved by time and plaice for their lively fish and chips

Too many chips. Pie tasted old.

Delivered within 40 mins of ordering this time, great! However they forgot the chips again! So had to send another driver, what a calamity.

Time and Plaice always send food hot and warm when arrived. I enjoyed the meal.

I ordered sausage and chips and it was amazing. The quality of the food was really good and the timing. I would definitely recommend Time and Plaice.

Order was missing items but was sent out 25 minutes later so I’m happy.

What a shocking delivery time. Must have been forgotten??

Food is always lovely and hot and freshly cooked, for a fish shop and pie and mash shop, you don't have to have that, good menu, and breakfast to, a bar if you want a drink, staff so friendly and they remember you,

lovely fish and chips well worth the money

My food has still not arrived but on the app it’s saying delivered

The food is amazing, always fresh and tasty. The ambience is also warm and welcoming. Service is always top notch.

Ordered a sausage and was sent a saveloy ! 🤨 husband wasn’t happy but my fish and chips were lovely

10/10 for everything came spot on time delivery man very polite and delivered in suitable carrier food was fresh and hot the packaging of the burger was above and beyond was tin foiled and then placed in a container sausage in batter crispy chips crispy well seasoned and fluffy inside definitely a winner

Absolutely beautiful food hot and fresh the Haddock was possibly the best I’ve had from a chippy fresh and full of flavour and the batter was amazing and not oily cooked to perfection will definitely be back soon cannot recommend enough

Appreciate it was a Saturday night but food was delivered 35 minutes late and was therefore cold by the time it got to us

It was a takeaway so the atmosphere doesn’t count We called in 40 minutes after fish and chip mushy peas twice was supposed to have been delivered. First man didn’t seem to speak a lot of English but as we called we got the delivery! Delivery man had been looking for wrong address so order was cold and incomplete. We got 2 pieces of fish 1 chips and 1 mushy peas ! So I called back … I so wished I hadn’t both the man and the lady were so very very rude .. was offered another peas and another chips probably in an hour.. it was how not to do customer service.. awful rude so rude and I was talking to a lady owner who would not share names the man who wasn’t too good at English came on the line and said they were busy and to request a refund and put the phone down!! I had to call back as unsure how to get a refund! Still very rude ! Sadly it’ll be the last time we order here we have lots of choices but this was always the best… maybe new owners but hey! Very sad to say lost our business.. but the food is always great!

they forgot my chips in my £60 order, this is unacceptable.

The restaurant is awesome and we’re very busy tonight I spoke to them and they told me when the food would arrive so I knew what was happening

I often use this place as I work nearby. The fish and chips are really good and my work colleagues agree 👍.

They have the BEST fish cake!!!! The chips are nice and fresh too. I didn’t eat inside I only ever get take away but my experiences so far have never been negative.

excellent as usual but, they have put the prices up this week and I believe it is too much now so unfortunately I will have to cut my order down or look elsewhere which is a shame.

All correct, hot on delivery and delicious....the best place in Dartford!Thank you! ⭐️⭐️⭐️⭐️⭐️

Very nice place good food all the staff are great very friendly

Excellent fish and chips. Appears to be under new management and much improved. Keep up the high standards. Lovely waiting staff.

Nice friendly place, always welcoming

Popped in here with friends from overseas for lunch. OMG what has happened to this plaice? e.g. 1 item ordered was sausage, mash, peas & gravy. What was served was a processed saveloy & 2 scoops of tastless powdered mash mixed with water. I certainly will not be returning.

Waiting a while to get served Coffee wasent hot Food wasent hot the pie tasted as if it been warmed up to long.o think there's new owners the old ones was very good

Cod, chips & gherkins - perfect Fish was thick, batter spot on and big tasty chips without all the tiny ones :) ... delicious. Thank you

Omg what's happened to this lovely place. I used to love to love coming along here for an evening out with my partner. We travel from Orpington and have been using the restaurant for 10 years from when we lived in Dartford. It used to have a lovely atmosphere and food was gorgeous no matter what you had. Now the energy has been zapped out. Both me and my partner had fish and chips. I grew up by the sea so know what fresh fish tastes like. This tasted rank is only way I can describe it. It tasted like it had been frozen, defrosted a few times. The chips tasted like rubber. I came home and was sick. I guess from food !! The poor waitress looked like she wanted to cry. The other table were also unhappy. There was a man that spoke to staff like they were rubbish on floor. Have they changed ownership as not seen Jan the other owner in for a while. This is in the ideal location to make this an amazing place to dine out. Keep going as you are and you will be closed down!!!

Pleasant staff , excellent service. Despite being busy felt attended too. Delightful fish and chips

Great food..the pie mash is spot on.great service.lovely staff very friendly..I would highly recommend this restaurant for breakfast lunch or dinner.its all delicious.

Lovely staff, friendly, food was freshly cooked with good portion sizes.