Tim Hortons in Leicester

Very overpriced for bang average products. When you pay £4 for a hot chocolate, you'd expect more than just a badly mixed drink with a pile of sugar left undissolved at the bottom. The counter staff have no idea what they are doing. It took 3 of them over 5 minutes to figure out how to process my simple order of 4 drinks, without an apology or any indication of what the hold up was. The toilets are absolutely gross, don't bother going up there. The seats and floor were covered in urine, the toilet seats were falling off, the engaged indicators don't function properly. Everything yuck!

Very nice coffee and comfortable seating area also very nice food and not to expensive well prices coffee

Everything was awesome staff was very polite very clean restaurant in city centre I ever seen very fast service from McDonald’s sitting is very comfortable you can spend quality time here with you your partner

Not again, cheap oily rubbish, chewy waffle fries. If that's the taste of Canada, then I feel huge empathy for the whole nation.

I stopped at Tim Hortons Leicester for lunch with my daughter. Things started out ok we ordered our food and it was ready fairly quickly although when my daughter went up to collect she said she felt like she was being stared at by the person serving. We took the food upstairs and the first thing that struck me was that there were numerous tables. That hadn’t been cleared or even wiped. We found a table that was clear and sat down and started eating. Considering what it costs to buy food at Tim Hortons, the food was off really poor quality and really didn’t taste very nice. I could’ve gone next door to McDonald’s and bought a nice meal. The worst part about our trip to Tim Hortons was after we had eaten I used the toilets. They were disgusting there was pee on the seat a used sanitary towel just dropped in the corner and the worst part was the used needles and other used drug equipment lying on the floor. Tim Hortons Leicester really need to step up their game.

Taste of food was really awesome 💯 In terms of the cleanes was great and feel like a good hotel. Overall was excellent 👌

Beautiful! Very modern. The hot beverages? Unbeatable! A must try. A sometimes visitor with many try outs of snacks and drinks at Tims.'

Your angry security guard targeted me and my close friend for standing up for a brief moment to stretch our legs as my friend has a joint problem (Rheumatoid arthritis) so needs to stretch her legs every few hours briefly. We were asked to leave very rudely and aggressively which left us trembling. I am not happy with this service.

We love Tim Hortons. Both food and coffee is always good. Unfortunately, was very disappointed today to find that the upper seating area seems to have become 'the local community centre'. Nowhere to sit as the whole floor is taken over by people just lounging around, charging phones. Come on Tim Hortons, you need to sort this out as you will lose customers.

I visited Tim hortons only on Monday to find out how incredible it was after all! Forget any negative reviews from you because I think in my own opinion this restaurant is my favourite just because of the friendly staff but also the food can we appreciate how good their wraps are and don’t get me started with their Iced Capps. Would visit loads as I have always been here.Better than McDonald’s

Two visits so far to Tim Horton's in Leicester Fosse Park - one for coffee and doughnuts, the second ordered the bacon hamburger with fries and Boston cream donut and latte. The burger was warm, rather than hot and the latte/doughnut were fine. I had no idea Tim Horton's had come to Britain as I only experienced it on trips to Canada before. Perhaps the American/Canadian service levels are a little 'over the top' but the perception I have here is of minimum wage attitude. Rather disappointing. The two times I visited, Dec 23 and 24, it was not particularly busy so the counter staff don't have the excuse of being under pressure.

The service is appalling. We popped in for a quick burger, it was very busy and we were told there was no seats upstairs and the only available seats were near the door which was freezing. The table furthest away from the door needed cleaning so I asked a staff member if they could please wipe it down. She went to ask someone to do it and we waited by the table for 5 minutes but no one came . I asked again and was told rudely that she’d be just a minute, we waited a few more minutes but no one came. We left at this point, absolutely shocking service and very overpriced burgers and drinks. To top it off my husbands burger was missing the bacon! Go to McDonald’s instead!

when i visit a place for a coffee and a donut i dont need unfriendly rude people serving me, it puts me off returning to be honest.

Worst meal I've ever had burnt on the outside soggy on the in ash brown... sausage muffin was tasteless and rock hard even the fork snapped mocha was more hot chocolate very sweet not a hit of coffee

It’s a solid 4/5, because it’s not amazing, but decent enough. Better than McDonald’s for price and value. Their hash browns are proper style ones, and they always get my order right. Things have clearly improved here.

My fourth visit so far. The hot drinks and food are pure quality. Dining in, upstairs is best choice

been to this tim hortons before for a coffee which then i could only describe as bland, this perticular morning i had some time to kill before work so i popped in for a tea & breakfast wrap meal deal, was served on time &...

Server dunked a pen in my milkshake while getting the order together. Not what I’d expect from a takeaway or restaurant especially considering COVID.

Don’t bother with this place. Tried to order 3 times from 2 machines but they didn’t work. Queued for ages. They got my order wrong and then argued with me when I asked for what I had ordered. Eventually got the correct order with no...

Ordered veggie meal wrap with chipotle and got bacon 🥓 in it. I took it to work and realised. After having couple of bite’s. So upset 😭 with the service..

The food and coffee are lovely and tasty and the coffee is some of the best “coffee chain” coffee there is. The only thing letting this establishment down is the staff who always seem in a bad mood, which is understandable especially in the current...

Awful ordered 2 meal deals through deliveroo got one Sent which was totally wrong and freezing cold and took 2 hours to would give no stars but won't let me !

The food here is inedible. I am fairly easy going and will eat most things but the breakfast wrap and chicken burger were disgusting. Hash brown flat soggy and sad, cheap ingredients....the McDonalds breakfast wraps are ten times better quality, even though they’re not great.......

I was shocked at how disgusting the food was. Coffee very very sweet but okay. Could drink it. The food however was inedible. Tasteless vile breakfast wrap and sorry looking flat soggy hash brown. Save your money and get a McDonalds which is (incredibly) better...

Visited today, ordered 10 timbits, the workers decided not follow the assortment of flavours I request which were printed on my receipt, so when I arrived home, I realised, they had not given me the flavours I ordered, and to make matters worse, there was...

First try here. Cool and soggy wedges. Uninspiring chicken wrap. Expensive compared to the mcds literally next door and honestly, much poorer quality. Despite not being able to eat in, shop also seemed grubby in places. Have now tried it but certainly won't visit again.

Visited today to treat children to a hot chocolate my sister is heavily pregnant and needed the toilet staff refused her and told her to try burger King absolutely disgusting.... safe to say won't be returning

I’ll start with a positive, the Dark Roast coffee is excellent... now the rest... customer service poor, often stood waiting to order whilst being ignored by staff. Often have to wait for coffee to brew! Have had a breakfast deal once ie Sausage/egg muffin- absolutely...

Ordered uber eats. Food arrived on time. Ordered the breakfast wrap. Was lacking taste. May have been a pre made wrap. I’ve had better.

Thought I would see what all the fuss is about. Have to say the Milkshake menu is good and service with a smile.

Went as a couple and after reading the hype about TH coming to the UK - I couldn't see why anyone would be interested. The place itself was grubby - the floors, stairwell and tables all need z good clean. I had a crispy chicken...

Visited today for lunch. Quick helpful cashier and food service. Sat in,plenty of seating upstairs. Food and drink were good and a reasonable price. Picked up a few donuts to takeaway on the way out which were fresh and delicious! Would visit again

I ordered some food and it never arrived and they're refusing refund cause the cancellation was the drivers fault not mine

Had a breakfast delivery at work, though we'd try somewhere different. Big mistake. Breakfast wraps and muffins all tasted very processed and had very little ingredients. Everyone said it left a strange aftertaste. Won't be ordering for breakfast again.

Shocked! So I go to get a takeaway of two donuts, the cashier takes my payment, then using her hand (without gloves) grabs the donuts and puts them in a bag. I then ask her to get me fresh ones to which she tells me...

The bread is ALWAYS burnt here. I keep giving you more chances yet here we are again. Just make it stop, please and thank you.... also the hash brown is sad don’t bother

The great taste of Canada arrives in Leicester city centre. Tim Hortons sells some great tasting foods and drinks. The place was extremely busy today, during our visit. My only gripe is the tables needed to emptied and wiped down.

I went to Tim Hortons for the first time today. I will definitely visit again. It was decently priced. My iced caramel drink was lovely and my bakes were lovely. What a lovely new cafe in Leicester in a good location.

I have been to Tim Hortons several times since it opened and I have enjoyed my food and drink every time I went there! I’ve had wraps, toasted sandwiches, timbits, coffee...nearly everything they have to offer. And I have thoroughly enjoyed it all! It’s great...

I've been looking forward to trying Tim Hortons since I heard it was opening in Leicester. It was such a massive disappointment. The chicken wrap had barely any fillings, the potato wedges were soft and soggy and the doughnuts were dry and pretty tasteless. I...

After seeing this in Canada, I was really excited that it was coming to Leicester. Every time I am in the city centre, I seem to find myself eating here. I find this to be a much better alternative to other large chains. I really...

A really pleasant and surprising visit to Tim Hortons resulted in having a satisfying vegetarian sausage and egg muffin meal with great original blend black coffee. The restaurant had two upper floor seating areas, swift service, comfortable chairs and clean tables. The muffin was good,...

The coffee here is delicious, and the smoothies too and so far the doughnuts have been very tasty indeed. The only downside (and I won’t knock off any stars) is that if you need to go upstairs there is no lift, so you better hope...

Nice Coffee however this coffee shop is situated in the wrong area of Leicester would have been better in the Highcross near to john Lewis ... The queuing system is rubbish to get to the seating area you have to push by the queue the...

had the breakfast baguette sandwich with bacon meal. the sandwich was disgusting, the egg was so small it got lost in the baguette and was watery and the few rashers of bacon weren't worth having. the hash brown was also bland. not a patch on...

Weekend in Leicester saw this while on a walk and decided to go to her for lunch the next day Had Chesse and Ham Melt Crispy Chicken Wrap Drinks and potato wedges Timbits Great food and great service

This is one of Tim Horton's newer outlets in the UK, and it's a winner. This well-known Canadian coffeeshop / cafe / bakery chain is perfectly located in the city, opposite the familiar memorial clock tower on Haymarket, and a short walk from one of...