Thyme Restaurant in Croydon

Überhaupt nicht zu empfehlen: Mikrowellen und Frittierküche ohne Geschmack. Inkompetentes Personal, erst auf Nachfrage wurde Besteck nicht zur Verfügung gestellt.

breakfast has a great choice, and even gives you times to avoid when busy, dinner was great, it was so good we eat there twice

We had an appointment in Croydon with friends so having had great service and meals at this hotel tried last night. Poor service, waited 1/2 hour to order drinks/meals. Mains delivered without clearing starters. Fish uncooked and sent back, Tiny butter dish with Mushy peas in it, no tatrar sauce requested but not sorted. very slow service. coffee and tea not offered.

I only had a starter and some olives and it took 40 minutes to arrive. The young woman serving me was a lovely girl and couldn't have been nicer, but the chain probably needs to have more staff on duty on a busy night. Hats off to the waitress for smiling despite that obviously being a tough shift. Other people were waiting well over an hour for food. The small starter I did order was very pleasant however.

Waren in diesem Urlaub zwei Mal Abendessen im Thyme, welches sich im Premier Inn East Croydon befindet. Wir waren sehr zufrieden. Aufmerksame und freundliche Bedienung. Unsere drei Gang Menü schmeckten prima und wir wurden verwöhnt. Herzlichen Dank dem Team, Alex und Irina. Thank you very much

I knew the food would likely be average based on it being a standard in house restaurant for a hotel like a beefeater pub grub style, but thought it would be quick and easy as I really just wanted an early night after a long work day. I had to wait pretty much an hour for my food which to me is unacceptable, especially without any prior notice that the kitchen was behind. Had I known I’d have gone somewhere else and being on my own for work I’m not a fan of sitting on my own in restaurants for ages with no food. Food when it did arrive was ok, not too much flavour to it, so pretty average. I think with so many places to eat nearby I wouldn’t go here again. Must say though the female member of staff that was serving at the time was excellent, very apologetic and well mannered, offered me a complementary drink or dessert for my wait (I didn’t want either, but nice thought) and explained the oven in the kitchen has packed up for 15 minutes delaying everything. Unfortunately though the overall experience for me wasn’t great.

Had dinner at the Thyme restaurant which is part of the Premier Inn that my husband and I were staying in the night we were there. While the food was nothing to rave about, the restaurant isn't in any way pretentious either. The staff were friendly and delivered with a smile.

When I went they had run out of a large amount of the menu. Food is ok so if you don't want to trek around Croydon looking for somewhere to eat then it's acceptable. Staff are friendly and helpful and the evening meal deal including breakfast is excellent value.

We ate here on three evenings during a recent visit. We were not impressed with the service received from staff. There were also several issues with the food. Several mistakes were made by the waitresses, and they did not always check that the food was ok. Also, there were mistakes with the food. I asked for no tomatoes, but was given them. Also that day, my steak was not up to scratch, so had to send that back along with the chicken. These were replaced but with no apology. Also, with one of my desserts the custard was cold. Not sure how they could make that mistake, but they did. Food was nice when all was ok. Just disappointed with mistakes and service.

I opted to try the restaurant because i was staying at the hotel. I wasnt dissappointed n the service because my server "Rollins" ensured that my expectations we exceeded. The mean in itself was somewhat disappointing , my steak was unevenly cooked and lacking seasoning but other than that the meal was OK. Good selections of wines.

Lots to see in Croydon and 2 train links into Central London. Would stay here again. Lots of shops and places to eat.

Decided to book meal deal £25 each for main meal, sweet, drink and full breakfast, all were excellent.

Three of us. Sirloin steak cooked to perfection. Chicken fillet with bacon and cheese so 'delicioso'. But chicken curry just so-so, of course one should go to a South Asian restaurant for curry, shouldn't you? Drinks good value -- Villa Maria S.B. a real find. And a French Coffee at the end of the evening was sublime. The young staff were a cosmopolitan mix who really took great care and attention over us even on a busy night. The real reason I've done this reveiw is to congratulate the staff on their rare honesty. Back in the room, there was a knock on the door and one of the waitresses was there with my wallet! Stupid silly me had left it on my chair on the restaurant. You never expect to get it back in London! All intact! What a lovely young team at Thyme!

So it was Sunday evening and not very busy so maybe service could have been a little quicker, but all courses were well cooked and well presented. I chose the Dinner and Breakfast Meal Deal. They had a new summer menu, so I had the Potted Crab, followed by the Sea Bass. The main course was cooked properly, whereas earlier in the year, the main (Grilled salmon) had taken an hour to be served and was burnt, hence the title of the review. The only strange thing was that when I came to pay, by credit card, the waitress said she wasn't allowed to add a tip. Strange, as that has happed in Thyme hotels I have visited previously. Breakfast the following was the standard Premier Inn fare, although their usual toaster had broken down the day before and a temporary, domestic one, which could only cope with 2 slices at a time, was in use and very slow. Nothing wrong with the food itself or the service, f course, although it was unusually busy.

Used the restaurant for breakfast as staying in the Premier Inn and usual standard self service buffet style breakfast. Good food for a good price as expected.

Went here for a late dinner since we were living on a hotel nearby😊 The steaks were superb! The wine had perfect temperatur! The staff was VERY nice and helpful!! If we had had more time in London we have returned here!!!🍴👏🍰

I was staying in the hotel which is in the same building as the restaurant, which is also open to the general public, although the restaurant does not open until 6pm every day, the time I arrived for my meal, so was almost the first to be seated. I ordered one of their Meal Deals (Starter, Main, Drink and Breakfast) at a set price, with an upgrade of a dessert, charged extra, but at a discount. There seemed to be only 2 young waiting staff available for more than ½ an hour and the restaurant was busier at that time than I've seen here before. \the extra staff member did not seem to stay for very long ! My starter, which was perfect - but was brought to my table by the chef. which I thought was unusual - but by then then the 2 waiting staff were running around doing everything at a busy time . After that I then had to wait 30-40 minutes for the main course to arrive. I had changed the chips to mash and the fish was laid on top. When I lifted it up, the skin was burnt, some bits being charcoal, which had dropped onto the white mash discoloring it. As the fish looked OK, if a little dry on top, I accepted it, deciding that, as I had been waiting for almost an hour, I didn't want to wait for another hour to get an acceptable meal. I suspect that the fish had been cooked properly and then kept under a lamp until someone was free to bring it to the table but I did comment on what I thought of it when the waitress cleared the plate. (I think she was new to the restaurant as a male colleague was explaining everything to her.) She apologised (but it wasn't her fault !) and I asked her to let the Duty Manager know. Did they come and apologise ? Of course not !!! The waitress came back and said that I was to be offered an extra, free, glass of wine, but as I had already had enough alcohol, I turned that down. She went away again, returning with an offer that I would not be charged for the dessert - a reduction of £2 on a bill of £25.99. As it was that or nothing, I accepted On my way back to my room, the hotel receptionist asked how my meal was - so she got the full details, poor lady ! She apologised again and said she would inform the hotel management, but nothing came of that. Maybe someone in authority will read this review and make contact ? Fortunately, breakfast went smoothly !

I stayed at the Premier Inn and hence decided to try their buffet breakfast at the Thyme restaurant on the second morning. Unlike their lunch and dinner, breakfast did not appear to have long waiting times to be seated or served. The service was very good, polite, efficient and friendly staff all around. I had a friend over for breakfast, and we opted for the buffet breakfast which was typical, but very good. Being so close to the town center, there is no shortage of dining options, but I had no regrets that I dined in at the hotel (laziness being the prime motivator for the decision).

Stayed at Premier Inn East Croydon over Christmas holidays for 15 days. on our first night, the restaurant was not busy but it took my daughter and I quite a while to get served by the young ladies despite being told that the waitress would be with us soon. Once we finally got service, the food and our drinks were slow to come. My daughter ordered a pizza which she did not enjoy the pizza at all. I ordered chicken wings which were ok. We did go down on Christmas Eve again as were too lazy to go out of the building and the service was very much improved. The male waiter was very good and really looked after us.

Evening staff very Unhelpful Meal avarage so so .Breakfast Fantastic staff wonderful ....partner in a wheel chair am staff could not do enough .Pm in resterant .shuved in a corner

Repas copieux mais peu gustatif, plusieurs desserts sur la carte mais non disponible à la consommation ... néanmoins personnel agréable. Et bon rapport qualité prix.

Having booked into the Premier Inn and wanting a meal after work I thought I'd go here. How wrong could I be.. arrived just after 8pm tonne told that there's an hours wait for food. There wasn't that many people in the restaurant to validate that wait time so asked to speak to a manager. He confirmed what I had already been told but took my order and told me what time tonne back for. So I then went back to my room and waited.Went back at 9.20 and the mixed grill I ordered was missing the chips. Apparently they'd sold out so they substituted the chips for corn on the cob. And offered no partial refund for the inconvenience. The egg wasn't cooked either. Considering I was only staying here as I was working in the area and had been up since 3.15am that morning, I just wanted to eat my meal and get my head down as I had another early morning the next day. But having to wait an hour for food is ridiculous, fair enough on weekends etc but not a Monday night. Either way the food was substandard. Wouldn't recommend this place to follow workers either.

Vanavond onze eerste avond in ons hotel na een lange en vermoeiende dag. Besloten om hier te blijven eten. En daar hebben we geen spijt van.Beide uiteindelijk gekozen voor de heerlijke bbq burger. Keuze genoeg overigens. Mochten we een keer vroeg terug zijn van london city dan eten we hier vast nog een keer.

We ate here both one evening and again the next morning for breakfast. At dinner, the food we had was really nice, hot and served promptly. The only real downside was that we ordered a bottle of prosecco and when it came to the table, it had not been chilled. Breakfast was adequate - plenty of hot food and a help yourself coffee machine - but avoid the "Bubble and Squeak" - it was tasteless and not cooked properly.

The restaurant is laid out very nicely, it has a wonderful calm and relaxing setting.The staff are friendly and welcoming, and the food is fabulous . . . We had the prawns for starters and the burger for main. The burger is out of this world, very tasty and defiantly the best I've had in London.The happy hours makes an fabulous addition to dinner. Would definitely come back even if not staying in the hotel.This is most defiantly is our favourite restaurant in Croydon . . Maybe even London. We had breakfast in the morning which never fails to start the day. It is plentiful and definitely the best place to go for breakfast, regardless if you want continental or cooked . . Even both.I would definitely recommend to anyone who will listen.

Big on top quality burgers (mahooosive!) but plenty of other stuff.Can't charge to your room (if staying at the Premier), so take means of paying!

Restaurant located inside of the hotel. Staff was completely lost, missing noting your request, bringing your food and bill too. Food portion was small and drink was too big. I would not bother coming back unless there were no other options.

The staff are friendly enough, but the relative waiting time for the food versus its quality was somewhat disappointing. Their house burger was horribly tough, and I definitely would not recommend any of their beef dishes, as my friends also tried their beef steak and couldn't even cut easily with a steak knife (and it was medium well!) Price of dishes are also very high for what they serve. However, portions were large enough.

The food is average. The kids menu is great with a lot of options and reasonable price but the adult’s menu is limited lack of choices. The service is great although it takes too much time to get served.

Situated in the Premier Inn this restaurant is one of the friendliest place I have eaten for a long time, the staff looked and acted as if they were enjoying their work, unusual these days, the menu is what you would expect with the standard fayre, well cooked and reasonably priced.Well done to the staff.

alles gaat fout. bestelde drank wordt niet gebracht. saus zit niet bij het eten. bestek zou gebracht worden maar zelf masr gepakt. Ergste van alles is dat de kaart glutenvrije saus vermeld (zie foto) welke volgens de chef echter niet glutenvrij is. men kan ook voor de twee glutenvrije personen geen saus regelen. levensgevaarlijk wat als we niets hadden verteld maar gewoon volgens de kaart besteld zouden hebben. Grote fout van het managment, glutenvrij op de kaart maar niet in de keuken. volgens de bediening betrof het een merknaam en betekende het niet vrij van gluten. eeee.. De chef was wel behulpzaam en loste het op zover hij kon met n drankje van de zaak.

I entered the restaurant (situated on the 1st floor of the premier In, but open to the ublic0 exactly at the opening time and, although it was midweek, the tables were soon filling up.The special Christmas menu was still available, although the rump steak I had intended to order had sold out, so I reverted to the main menu and tackled the mixed grill as my main. There was little delay in serving the three courses, considering the number of diners and the staff were efficient, attentive and friendly as usual.Mt 'meal deal' included a complimentary full breakfast, which is on a buffet/self-service basis and, again, before 8am, was busy with the staff coping well with the high demand.Recommended.

As I was staying at the premier Inn it was convenient to to eat here. The breakfast and evening meal deal worked well for I had a budget to stick to. I was here for a week and didn't have a bad meal. Would have been good to have more starter choices but all in all a good choice of food well cooked. The breakfast was also good - buffet style, but choice of eggs cooked to order.

Situated within the Premier Inn Croydon Town Centre but open to the general public.The food (dinner and breakfast) was excellent - well presented and perfectly cooked. I can recommend the tempura prawns and salmon steak. Most of the waiting staff at dinner seemed to be new and not entirely sure of the options covered in the menu, but seemed keen. It's the first time I have been asked if I would like a salmon steak rare, medium or well done.

I arrived at the Premier Inn close to East Croydon after a long and challenging journey because of mobility problem and decided to take upo the offer of an evening meal and unlimited breakfast within the same building.I was able to get a table at the opening of the restuarant trhat evening and having studied the menu ib my room knew in advance what I wanted tempura prawns, prawns in batter with a dip as a starter plus inclusive in deal a rall glass of ice cold larger beer and then a good size chunk of steak with veteables and fries. I resisted the choice of puddings at a discount for an additional £2 and opten for coffee back in my room.I was impressed by several aspects of this first visit. The attentiveness of the staff, the quality of the furnishings and atmosphere of the restuaurant. Classy without pretensions. The food was excellentMy only regret the following morning was that I was unable to sit and over indulge to myself from the unlimited menu as I was unsure about how long it would take to travel to Lords for the one day 50 over cricket cup final between Surrey and GlocuestershireI was still able to enjoy a fruit juice before a large plate of sausages, bacon, scrambled egg tomate mishrooms and a hash brown. A top uop of fruit jutice was then enjoyed befgore two slices of toast and coffee witha refill. On my visits the large buffet area I note the choice of fruit jucies and choice of teas as well as croissants, small fuit cakes, the extensive choice iof cereals and fruit. I had to be shown how to use the rolling toast machine. For those with the time and willing a later start a brunch approach would solve the problem of main food for the day. The deal which is available 24/7 provides a 25% saving £23.99 per diner and where a staff gratuity is optional but I believe all customers will feel merited. I look forward to going again on my next visits in October and December.

The staff were fantastic and made us very welcome, we had breakfast pre-paid, plenty to eat ,nothing too much trouble. We had 2 evening meals and again can't fault the staff or food and very fair prices. Would definately eat here again.

This Thyme Restaurant offers a good and varied menu choice. The food and service are both excellent and reasonably priced. Well worth a visit to this restaurant.

Das Frühstück war bei uns inklusive und es war sehr lecker, vielfältig und üppig! Es gibt ein All you can eat-Buffet mit englischem und kontinentalem Essen und aus der Küche kann man sich Extras bestellen.

We ate here while staying at the Premier Inn hotel. Things were ok, until the main course. I was not happy with my main course, so I brought the waitress's attention to this. All she offered me was a free drink.I spoke to the manager soon after this, and she offered me a replacement main course. That's more like it. I always thought this chain of restaurants would replace food if the customer is unhappy with it, and I was disappointed that this was not done straight away.After the main course the service was very slow. We both ordered dessert. There was a problem with the bill afterwards. This was soon rectified. So I have to say, shocking service, but the manager was keen to rectify.

Two of us took advantage of happy hour 2-1 on drinks. As always staff very friendly and helpful. I had prawn tempura starter was good and colleague hot salmon also good. I had 8oz burger and colleague ultimate 16oz both very good meat and 16oz huge. Was a mistake in starter order and they gave me a free drink.

Excellent breakfast, plenty of choice. Good quality evening meal and brilliant waiting staff. Could not fault it in any way.

Im a massive fan of Premier Inns, you know what your getting, and its great for the price. The bar in this one had a happy hour from 6 - 8 (yes I know that's two!) but its great... two glasses of large wine for price of one! fantastic. Menu is typically good and food quality was good. I stayed in the hotel next door and chose to eat here as I know what I get... glad I did... consistent with Thyme restuarants, will be back

very good menu, varied, good ambiance, good staff. I suggest you book breakfast/dinner meal deal which is very reasonable.

Både morgenmaden og aftensmaden var super godt, der manglede ingenting, vi gik mætte fra bordet.Børn er velkommende med fine tilbud til dem.

staying at the Premier Inn means they offer you a meal deal, so you can have a reasonally priced meal and full breakfast.

Arrived about 7-45 Tuesday eve. Various staff talking and could see me waiting but did not come over. Eventually, one lady came over. When I said I had not booked she said they were fully booked and wait would be 45 mins. Given that I could see at least 6 tables unoccupied, I judged they just did not want my business. I went to the restaurant at Jury's instead who offered a good set menu selection for under £20. Shame as I am normally a supporter of Premier Inn.

eigentlich gehe ich nicht gerne in Restaurants welche Zimmer vermieten, die Küche ist meistens nicht die Beste und sonst fehlt es auch an Vielem. Aber hier ist alles etwas anders der Service ist Top und das Essen war auch gut, werde bei den nächsten Besuchen im Premier Inn wieder hier essen!

We had the meal deal for breakfast and evening meal and it was such good value. Excellent selection of delicious food, would definitely eat in here again

Comme nous dormions au premier inn, nous avons pris plusieurs repas ici, jamais déçus, tout était très bon, bien présenté même les menus enfants sont top. La formule 22£ qui comprend le petit déjeuner pour le lendemain matin est idéale avec énormément de choix , quand au service, il est parfait, aux petits soins des clients, très attentionné avec le sourire toujours aux lèvres à vous demander si tout est ok. Le cadre est de plus très sympa. Je recommande vivement et reviendrons sans aucun doute.

We had breakfast when staying in the hotel and it was excellent value. There was a choice of continental or full English but there was more choice for the full English. It was what you would expect for a basic hotel (pots of yoghurt, brown or white bread, rather than lots of choice but what there was available was well presented and well cooked. The staff were attentive and helpful at all times, and took time to find out what the kids wanted and made sure it was there for them.

I have eaten twice at this restaurant. The restaurant has a lovely atmosphere, quiet and well lit. It's tucked away on level 1 and you don't have to be resident at the Premier Inn hotel to use it. I have heard that it can get busy so maybe best to book for peak times. Both times I ate there were a great experience. The first time was as a solo diner (business trip) and I was out at ease and had a little table tucked away. I chose the ribs and upgraded my chips... it's well worth upgrading those chips. The ribs fell apart and so tasty. The portion was huge so be prepared to possibly leave some if you order a starter or an 'add on'. The wait staff are very attentive, even those not assigned to my table smiled over and asked if everything was OK. I told them it was the best meal I had in ages s d they seem genuinely happy to hear that. The second visit was with a couple of colleagues and it didn't seem a problem that we all wanted individual receipts. We arrived at 5:30pm and during the week there is happy hour of 2-4-1 on drinks - so it was £3.80 for 2 pints of Stella... not bad. This time I chose the BBQ burger stack and it was just as tasty as the ribs. We ordered the dipping breads to share which were lovely, nice soft mini breads with various dipping sauces and a garlic butter. We also ordered the add on of 3 fried chicken wings, 10 onion rings and coleslaw - great value at £2.99 for all of that. I'll definitely return and upgrade my chips again.

This is the gem of the Premier Inn Croydon Town Centre, the staff are fantastic and work so hard to make sure you have what you need, nothing is too much trouble. The food was delicious on both of our visits during our stay. Reasonably priced too.

We ate in this restaurant while staying in the Premier Inn. On arrival we were not noticed for a few minutes.When we sat down, we were asked 'This is not a pre-paid a meal, is it?'. Firstly, the voucher was clearly visible on the table. Secondly, waiting staff should not ask a loaded question, instead they should ask an open question.When we ordered, the food took a while to arrive. When I received my starter (chicken wings), I was disappointed with it. While the staff were pleasant enough, they did not seem interested in whether or not the food was alright.When we ordered our main course, the waitress just gave the default options, and did not ask which options we wanted. For example, it was assumed I wanted chips as opposed to new potatoes.However, the main course itself was very good. Though once again the waitress did not ask if everything was okay with the meal.The dessert was fine but not great. After finishing the dessert, the waitress asked if everything was okay here. However, I do not believe this question to be in reference to the food. Therefore not once during the evening did she ascertain that everything had been okay with the food.So overall, a disappointing starter, a good maincourse, and a reasonable desert. However the service certainly could have been better.

Having read the other reviews of Thyme, I was tempted to leave the hotel and seek my late evening meal elsewhere. For convenience I didn't - and I'm pleased. They were packed out, so reserving a table turned out to be a necessity. I was warned from the outset that I might have to wait...I never had a chance to notice. Coffee arrived almost as soon as I'd stated my order and both courses were better that I dared hope for.I'll be back tomorrow night - and not just because it's convenient.

Had dinner and breakfast here. The dinner was very good, and breakfast had many choices of breads, cheeses, and fruits.

I stayed at Premier inn with my family of 5. And had my breakfast and dinner here daily. Food was good, especially breakfasts, nut dinner required pre-order for seats. Most guests were disappointed, but since they made it known before hand, one cannot really complain. The wards were quite helpful. Will recommend the restaurant to families.

We stayed at the hotel but the restaurant is also open to the public. The food was good although the service was a little slow. They had run out of steak - any kind of steak- which was disappointing.

Situated in the Premier Inn, Croydon Central building, (so a Whitbread brand) but open to the general public. Limited evening opening hours from 18:00 to 22:00. Since I dined here last time (see under Premier Inn, Central Croydon) before Christmas, the manning problems have been overcome and there were adequate waiting staff to cope with the demand. The menu is a little limited, but the food was again, well cooked and delicious and this was a more pleasant experience than last timeHowever, breakfast is still not problem free. The cooked items are on a buffet system, kept warm (?) under lamps, but it took over 5 minutes for scrambled eggs to be produced, an hour and a half during service. The cheery and plentiful waiting staff did what they could and eventually delivered a plate to my table, but main items such as this should never be allowed to run out and the kitchen staff were at fault.Improving, but could still do better.