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3.8

Based on 1.856 opinions finded in 2 websites

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Nº 643 in 1033 in Croydon

Nº 35 of 59 British in Croydon

CUSTOMERS TALK ABOUT DISHES WITH..potatoessteaksteaksprawnsroastladyfishchickencooked

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Teddy is lovely. Great service Mac and cheese slaps x

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Lucy C . 2024-11-23

MORE AT Google

Had a great time here, the staff were very accommodating & friendly

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Mama Viv . 2024-11-23

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The staff were lovely especially Jermaine, Ricky and Teddy! The food came out on time! Someone was always ready to serve at the bar for drinks! Amazing customer service! Enjoyed my night and would definitely go back!

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Marissa . 2024-11-23

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Teddy, Jermaine & Samuel amazing service and lovely atmosphere

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storme perrio . 2024-11-23

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Great local love Ben great bar man. Also Sarah and Ted who was superstar

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Steve Gerwat . 2024-11-22

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Very attentive and responsive service from Ted and Rick ensuring a most pleasant evening.

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David Goodfellow . 2024-11-22

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Great pub, food and friendly staff. Ted in particular went above and beyond to provide great service! Would recommend!

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Leia Salter . 2024-11-22

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Great pub and lovely service from Ted

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Jenny Winnister . 2024-11-22

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Great pub, friendly staff with a great atmosphere.

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Martin Luckhurst . 2024-11-22

MORE AT Google

Lovely place! Manager Sarah made my day with friendly service!

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Matthew Gilbert . 2024-11-22

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Staff are all great fun and always made to feel welcome, thanks to Sarah, Lisa,teddy, Ricky, Ben, Jermaine&paige

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Danny Waley . 2024-11-22

MORE AT Google

Sarah the senior manager was great, I observed her training a new guy Kieran and the training was very professional even though it took him along time to get it

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Bob Smith . 2024-11-20

MORE AT Google

Really relaxed vibe and helpful staff. Service was quick, staff were able to recommend items from the food menu and everyone was really friendly. Food was served quickly and was good quality for the price. Would definitely recommend!

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Denise Davies . 2024-11-16

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All round good pub. Good service and the menu has lots of options of good food.

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Leona Cooper . 2024-11-15

MORE AT Google

Always welcomed with a smile, especially today, sarah and paige really went above and beyond to make me feel welcome. I will come back practically every lunch time. I’ve found my new lunchtime home. Thankyou again.

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Christopher James Cowton . 2024-11-15

MORE AT Google

I had a wonderful gender reveal here. It was a perfect night. The food was fantastic thanks to the chef Rudy. Would so recommend!!

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paige x . 2024-11-15

MORE AT Google

Food good well presented. Good service

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Anne Penny . 2024-11-11

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Had a lovely experience at the crown today! Booked a baby shower with for my sister in law and it all went amazing. Lovely food & atmosphere. Big shoutout to Samuel, Jermaine & Paige and Lisa who went above and beyond for all of us! Xxx

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Georgia Clinton . 2024-11-10

MORE AT Google

Samuel always gives great service! Very friendly pub for family!

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Lola x . 2024-11-10

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Perfect experience will be back

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Lauren Omara . 2024-11-10

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Hosted our event and couldn’t be more happier. The staff are friendly and lovely.

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Chanelle Baker . 2024-11-10

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Very nice..... open till 12 too which is handy Very nice pub still.... didn't realise it was dog friendly too Nice pint of Madri...... much better than my last pint of Carling 😕

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Garry Davis . 2024-11-09

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Popped in with husband and friend for a quick lunch. (Glass of wine and the cottage/shepherds pie (with pulled lamb). Very tasty and appetising. Can recommend although if I wanted to be picky, I would have like just a little more potato topping (IMO)

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Sandra O'Rourke . 2024-11-09

MORE AT Google

Very welcoming experience. Amazing food and friendly staff. Will be returning again

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Martin Allen . 2024-11-09

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Great night at the crown last Friday, live music and friendly bar staff, Anna was a star

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paul barnett . 2024-11-08

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We recently had a gender reveal here. The staff were great and everyone complemented the food. Great vibe and definitely recommend.

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Baby Reeves . 2024-11-06

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Two of us had the roast The potatoes were hard and tasted like semi boiled potatoes dipped briefly in oil. Shame as, the rest of it was good. A person with us had so called posh and chips, the chips were only half cooked with the ones at the bottom half white. We told the waiter who shrugged slightly and walked away without comment . The younger waiter was sullen and chewing gum all the time. Won't go there again.

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jude paterson . 2024-11-03

MORE AT Google

Had lunch with 4 friends today and what a lovely meal,service and staff were all great,and value for money

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val mcdermott . 2024-11-02

MORE AT Google

Welcome environment and very good for family events , very friendly bar staff especially Jermaine always very helpful and friendly , going above and beyond !!

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Millie Boyd . 2024-11-02

MORE AT Google

Staff are friendly and there is a great atmosphere. Jermaine was especially helpful and friendly.

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Karen Muscat . 2024-11-01

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2hr wait Cold food Poor quality

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Lisa . 2024-10-31

MORE AT Google

Amazing! Got me chips after closing the kitchen!!

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Laceyann Rabbetts . 2024-10-25

MORE AT Google

Good pub great food good atmosphere, Staff kind friendly polite served by Jermaine who was very cheerful and friendly, Food was perfectly cooked. Would definitely recommend and will definitely be returning Thanks guys

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Hayley Emmerson . 2024-10-19

MORE AT Google

The service very poor obviously understaffed ordered food really long wait and was cold. Won't recommend or return so disappointed

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lindawatts63 . 2024-10-12

MORE AT TripAdvisor

Me and friend came her for Saturday lunch, what a big mistake that was . We ordered are food at 14.20 we got I food after asking many times how long the food would take . Are food came to the table at 15:30. And let me tell you about the good, my fish was burnt, the chicken for the ciabatta was extra crispy(burnt) All I have learnt that I will not be going there again .

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farida wyllie . 2024-10-12

MORE AT Google

Amazing service, very friendly team, couldn't do more to help 😃

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Paula Roney . 2024-10-07

MORE AT Google

Food is now atrocious, they need to employ a chef who knows what he or she is doing, second visit this month doesn’t get better only worse, complain just greeted with a shrug of the shoulders.

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ron . 2024-10-06

MORE AT TripAdvisor

Went in for the 1st time with my family for sunday Roast . 2.30pm. All sold out of beef. Which when the menu is just beef or chicken is automatically disappointing. . We were then told food would be 15 minute to an hour. We said fine. Over an hour later we received starters. Very oily mushroom. Dry greasy cheesy garlic bread. Wings were ok to be fair. The mains came 30 minutes later . All cold all looked reheated. The chicken was abysmal no flavour undercooked and inedible. Potatoes tasted like packet potatoes. We quickly gave up and requested clearing so we could have deserts and leave. Guess what NO ICE Cream. 3 of the kids had ice cream as desert of choice . I requested a refumd as by nie 2 hours had passed and this wasnt getting better. Ambience wasnt great. Tables stick. Alumiminium foil in the mens toilets on the pipes. Its a shame. Outstanding location. Good parking. If this could sort out its operation could be awesome for the area

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Bek Bayram . 2024-10-06

MORE AT Google

Great day with the ex-CIPFA crew

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Thomas Heylligar . 2024-09-29

MORE AT Google

Use this Ember in lots. Nice staff food reasonably priced good parking. Best to book a table on weekends

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Kay Nicholas . 2024-09-22

MORE AT Google

Pop in for a meal fantastic staff Food was good value for money

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paul murphy . 2024-09-10

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I'd visited previously, which was an ok experience. Yesterday, however, the food was abysmal. My niece ordered gammon & pineapple. She was given the most miniscule piece of pineapple you could imagine & that's all they had allegedly. I was told there were no veggie burgers, so I had a wrap instead. It was like trying to get through cardboard. Things only picked up on the desserts, which we enjoyed. My first glass I returned as it was filthy. The coffee was served in glasses with no handles, so they had to be replaced, in order to avoid third degree burns. The whole lunch was a disgrace, you need to do better.

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Jakki High . 2024-09-07

MORE AT Google

Great staff, very helpful. Thank you

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Margaret Lewis . 2024-08-27

MORE AT Google

Very upscale pub. Had a great meal pictured below. The beer was cold and the staff warm.

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Wayne Minnicks . 2024-08-23

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Great outside area, with lots of seating. I just had the crispy chicken starter which was nice enough but my girlfriend had the sea bass and it was cooked to perfection. Absolutely delicious. Will definitely be returning soon.

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Peter B . 2024-08-03

MORE AT TripAdvisor

Felt very comfortable Friendly staff Great garden

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Coral Dring . 2024-08-03

MORE AT Google

A warm welcome from staff, excellent service, great food and drink. Nice relaxing atmosphere. A big thank you to the staff for their hospitality and service.

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Amar Patel . 2024-07-27

MORE AT Google

Lovely place, staff friendly and good good

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Penny Nicholls . 2024-07-27

MORE AT Google

Always a friendly welcome, though sometimes the food is edible rather than fantastic.

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A C . 2024-07-25

MORE AT Google

Range of drinks was fine, service was fine - food was AWFUL. I ordered a medium-rare steak which came burned to a crisp - black on the outside, brown and chewy inside. Possibly the worst steak I've ever eaten. It was supposed to come with "a flat mushroom" - I expected a reasonably-sized portobello, but I got the head of ONE SINGLE mushroom, about the size of a 10p piece. I asked for a side-salad instead of chips, and got a dish of lettuce with literally three strands of red onion. The dish was supposed to include "Crispy Onion Fries" but didn't. The garden peas amounted to about a dessert spoonful and were cold. If I wasn't in a hurry and it wasn't so cheap, I would have asked for it to be cooked from scratch or for my money back. As it was, I ate and left. And I won't be coming back - at least, not to eat.

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David Smith . 2024-07-15

MORE AT Google

Place could do with being more jolly maybe music, wernt very busy maybe a change in menu different food

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Karla Holmes . 2024-07-05

MORE AT Google

Exemplary customer service from Joseph, thank you. Sadly the main meals were a bit of a let down. The Eton mess was gorgeous though. Thank you to all the staff for their hard work.

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Sarah Alice . 2024-07-03

MORE AT Google

Improvements staff attitude Chef needs to correctly cook food Attmosphere could be better

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Me myself And I . 2024-07-02

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Had to use one of the hight chairs for my grandson which was absolutely disgusting , had to ask some to clean it, then got asked if it was clean enough for our satisfaction, in my opinion it should be kept clean anyway. The food was either over cooked or under cooked. Would not recommend.....

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samantha scales . 2024-06-30

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Really disappointed they’ve not really done anything special for the euros like previous years. The last euros there was 10 TVs outside a great atmosphere special football deals. This year is dreadful in there! Also the bar staff have no clue what they’re doing ordered 2 jagerbombs & it took 3 staff members to put them together needed up with half a pint of redbull and a jäger shot on the side 🤣🤣🤣bring Abdul back he knew how to run a proper fun pub!

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Charlottte Smith . 2024-06-26

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The Crown- Ember Inns- firstly i fancied a Sunday lunch ,as in the past when we went to the Toby it was awful- we decided never to go there again ! ! I thought we ( My son , myself and my sons best friend ) would try somewhere a little more local, id looked on line for the prices and to see if they did a veggie option , and reasonable portions for the price, and all seemed in order. This Sunday was overcast but warm so we diecided to sit outside , Outside in the Crown is a lovely large garden seated area, so we prdered some non alcoholic drinks, which was ok and found a table and ordered . I found out at 4pm they had run out of all the vegetarian options, which wasnt a great start , and so i had to get thme to ask the chef if he could put scampi with my roast , the chef ( if you could call him that ) agreed, So my Son and his mate orderd the sharing dinner ( chicken and ham ) two meats, and veg and potatoes, meant for sharing , but its not big enough to share, so they had one each - and i had a mix up of scampi and veg , and potatoes, . Its describes as omming with a rich gravy - lumpy gravy ! The roast potatoes were overdone to a crisp and had no potato inside, and the veg wasnt cooked properly , some over cooked some undercooked , quite frankly it was revolting ! I decided that after that revolting roast , id try some of their desert , i thought it cant be as bad , - it was- it was shop bought, i had a caramel cheese cale whoch was supposed to be with raspberries, and it came with black currants , the boys had stiky toffee pudding, which we all agreed was shop bought, and birds eye custard ! The whole price for the drinks and the food was about £68.00 for the three of us , and i will not ever eat there again ! As a pub its quite nice, the food is abysmal !!!

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Mary . 2024-06-23

MORE AT TripAdvisor

Excellent open peppered steak sandwich!

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Kim MV . 2024-06-16

MORE AT Google

We had fairly low expectations when we arrived, but left very satisfied. Firstly the welcome was with a smile, we were invited to pick our table as the Thursday lunch trade was flat. We were told we could order from the app which we did. The battered mushrooms arrived hot and crispy rather than like large steel coated bullets. My partner had the fishcakes as the main course which appeared overcooked on the plate but were in fact were just right, I had the ham egg & chips, being ultra critical the ham was watery. The desert menu that had only 6 options proved more than adequate. My partner had the sticky toffee which was light and fluffy, the opposite of a stodged filled missile that we were more familiar with. My highlight was the caramel cheezecake which should come with a health warning due to it's pretensity to being scrummy beyond words. The service provided by Abi was excellent who during our stay explained that she was new. So in conclusion, address the ham, it was the only let down!

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phil roberts . 2024-06-13

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One of my favourite pubs in the area for 15+ years…The Crown always means a lot to me. Ben’s service is 10/10, he is a credit to a company. Even when serving alone and working under pressure with customers waiting - he still delivers great service with a great smile. He deserves a recognition as this is something we have witnessed every single time we have visited The Crown and he was serving. Ben is very consistent, no matter how busy and what time of the day it is. He also makes very nice cocktails, especially Strawberry Mojitos. We love outside sitting area in the Garden Chalets with little heaters and lights, would be nice to have speakers so can hear music better.

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C J . 2024-06-10

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Very nice dog-friendly pub. Food was good and plenty of choice. Karaoke on Saturday evening was huge fun

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frances janusz . 2024-06-10

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We had a tasty meal, the staff were attentive and the atmosphere was lovely and relaxing.

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Jo Norris . 2024-06-08

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Excellent spot for drinks and a chilled catch up with friends! Good food and good staff! Went with my partner to meet friends and was great.

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Lucy B . 2024-06-07

MORE AT TripAdvisor

Great place with lovely staff. Food was lovely and drinks were reasonably priced. Will be back Edit: we came back again with the family for a party - buffet was amazing. So generous and value for money! We consider booking future parties and celebrations here

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Alex Fox . 2024-06-06

MORE AT Google

Very pleasant environment, friendly staff, lovely food, good value for money

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Procurement Study Buddy . 2024-05-30

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Appalling food, carelessly and badly served, scruffy garden, terrible amateur service....awful experience. Avoid like the plague.

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Arnold Rabinowitz . 2024-05-15

MORE AT Google

A great friendly pub in Croydon with absolutely the best staff. A proper local who always make me feel welcome. A very lovely place to visit, with a superb garden for summer days!

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Brian Edwards . 2024-05-13

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We love to support local businesses so visited The Crown for dinner. We arrived at 6pm and the pub wasn’t particularly crowded and there seemed to be enough staff. We ordered our food and then waited. The starter arrived but no cutlery. Not quite sure how we were meant to eat the food ! We asked for cutlery and ate the starter. Then we waited for the main course. We waited and waited. My husband asked the manager at 7.30 where the main courses were and he said they were just being plated up. We waited and no sight of them. I then asked another member of staff and he said they were just coming. Still no sight of them. My husband asked the manager again and finally they did appear. Luckily we’d held onto our cutlery as none was offered. A ridiculous length of time to wait. The main courses were very basic pub grub - halloumi, oven chips and peas, scampi, oven chips and peas. No idea why it took so long for them to cook this. The place was shabby with a hole in the chair I was sitting in - photo attached - and rubbish in the condiments container on the table.

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Karen f . 2024-05-12

MORE AT TripAdvisor

Great food and atmosphere! Friendly team. Definitely coming back!

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Catrine Paddon . 2024-05-11

MORE AT Google

Amazing time here! Great food! Kieran, Jo and Ben were great!

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Julie C . 2024-05-11

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Amazing atmosphere amazing staff and amazing food would 100% be coming back again

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Jay Beynon . 2024-05-11

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Great atmosphere, staff are always happy to help. Food is always fantastic

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Candice Phillips . 2024-05-11

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Kieran, Jo and Ben were great! Always have a great time here!

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Rhianna Clack . 2024-05-11

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The staff were really nice food was delicious would be coming back again

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Jazzmine Beynon . 2024-05-11

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Had a great lunch here with a friend, great staff and good food and wine. It is conveniently located for East Croydon Station/Gatwick. Unfortunately just got a parking fine in the post! Will pop back to see what can be done about that, we spent two hours there and no mention of entering registration at the bar.

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Sophie Meteyard . 2024-05-03

MORE AT Google

I'd booked table.. But was told only one chef. Over 1.hrs 130 for food. So left . It was busy. I could see people complaining about wait times. The last time I came food was poor .. decided to try again . Big mistake. Went to beefeater Combe Lodge instead. 100% better.

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Janice Kentfield . 2024-05-03

MORE AT Google

Great English bar, we were there today, Sunday, and there was a game night, the man who directed the game was very friendly since we speak little English. It was a pleasure to be there. Thank you so much!!! thank you so much!!!

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Victor Chuñil . 2024-04-29

MORE AT Google

Staff are always very attentive to our needs

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G Sauvajon . 2024-04-29

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The pub it's self is nice but the food is so over priced and the portions are really small very disappointed

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Danny Pritchard . 2024-04-28

MORE AT Google

Good gin selection but kitchen “backed up” so no food on offer

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Gemma K . 2024-04-27

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i went with a friend, and we went for brunch, I had scampi chips and peas, and my friend ordered a curry, they didn't have the one he ordered so he ordered the other.. His portion size looked small, and the peas with my scampi were over cooked, They also didn't have any tartare sauce and made something up with mayo and gherkins , and it wasn't as good as it used to be , it wasn't very busy, but the staff didnt come and remove the plates i ended up putting them on the bar, and they only had one non alcoholic pink gin ..I feel that this has gone down hill lately , i was a bit disappointed , as its been better in the past

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Mary Underwood . 2024-04-27

MORE AT Google

Nice sized beer garden, good food.

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Wayne . 2024-04-20

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I was disappointed with lunch. I ordered a roast vegetable Mediterranean salad, the dish the arrived was a basic salad that looked as if it came from a ready packet. I queried my order and it was replaced with a dish that still had the same salad, with additional vegetables that were not roasted. Very, very disappointing. So unfortunately I won’t be returning or recommending.

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jennifer sampson . 2024-04-15

MORE AT Google

A pleasant visit to our local Ember. Had booked a table but probably could have got away without booking as it was fairly quiet. Always enjoy the food and drink here with a nice atmosphere. Had about an hours wait for meal to be delivered, probably due to a large party that seemed to have various difficulties with their food order and them being informed there were no roast potatoes. I suspect it slowed things down for everyone. Our meals, when they arrived, were great. Staff are friendly. The seating is comfortable. And free parking. All good. See you again soon.

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Tim L . 2024-04-15

MORE AT TripAdvisor

Haven’t been here for a while so decided to come to check it out and u was very disappointed. It wasn’t busy and still took 15 minutes before we got served! I could understand if it was busy but didn’t even get acknowledged. As a local I expected more. Won’t be coming back anytime soon.😞

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darren taylor . 2024-04-13

MORE AT Google

The service and facilities for a function were ideal and the food was good value for money

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Brian Chute . 2024-04-12

MORE AT Google

Went with my family & grandchildren for few drinks and food. Refused to serve food in the bar area reason given was only had 2 chefs working and restaurant was busy. I would never go back. Used to he such a lovely place with friendly service gone downhill

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jim patel . 2024-04-11

MORE AT Google

Nice little spot for a drink and catch up with friends, staff are friendly and attentive. Can get busy at times so wait times can be abit longer bit it's understandable

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Louise N . 2024-04-06

MORE AT TripAdvisor

The food was awful all frozen nothing was fresh produce

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Debbie Silgram . 2024-04-04

MORE AT Google

The staff was friendly fast service and dog friendly and they even give you treats for your dog

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Ben Underwood . 2024-04-01

MORE AT Google

Nice pub, reasonably priced and free parking. The food was a bit of a let down, chips were underdone (can't trust a place that gets chips wrong) and there was a 45 minute wait for food, though I appreciated them telling us that when we put the order in.

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Ellen Roberts . 2024-03-24

MORE AT Google

Food was decent, just think I got the steak wrong asking for medium well done. Everything else was fine I guess

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Micwil . 2024-03-20

MORE AT Google

Overall, a nice local. Prices are reasonable compared to inner London. There's nothing special on the menu, just fairly standard pub fare. But, it's all good quality and reasonably priced. The garden behind is pleasant - weather cooperating. The staff are pretty uniformly pleasant and helpful.

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Sean Hickey . 2024-03-18

MORE AT Google

Great service and a lovely team! I came along with my family to celebrate a birthday and the server was brilliant with getting our drinks and food order to us. It was all faultless, thank you all! :)

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Leah Watson . 2024-03-16

MORE AT Google

Great pub, attentive staff and fantastic atmosphere. Will definitely go again!

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Kaleigh Wadeson . 2024-03-16

MORE AT Google

Amazing pub perfect fun filled amazing staff amazing beers amazing food just amazing amazing amazing

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Darragh Russell . 2024-03-16

MORE AT Google

Had a lovely meal at the crown the other night! Such a nice atmosphere and the staff were all lovely! Will definitely make this our local from now on!

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JR 21 . 2024-03-16

MORE AT Google

The food was really well made. Friendly staff.

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Piero Santoro . 2024-03-16

MORE AT Google

Staff were more than friendly and helpful. Food was lovely, definitely going back with the family again.

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El Diablo . 2024-03-16

MORE AT Google

Amazing experience! Sarah and Kieran are amazing staff

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Allisha Grady . 2024-03-16

MORE AT Google

Visited for a Wake. Staff professional & friendly. Food and venue excellent.

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John Rodd . 2024-03-06

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