Coombe Lodge in Croydon

I came to eat alone as am staying in the adjoining Premier Inn hotel. My waiter for the evening was George who went above and beyond for all the customers in my seating area. There was a table with a young family opposite me who George really did do his utmost for and I heard them say this themselves. The food was fantastic, I had the 50 chicken Oscar and the gluten free New York cheesecake with a glass of house wine. All part of the meal deal from the Premier Inn and all of it delicious! I have stayed here before and enjoyed it just as much then as well. Thank you George, Bartek and Ant for making my evening so lovely, even when alone. And compliments to the chef!

As always an excellent meal. Very good service from Sheila, who is always so professional, courteous and helpful. Considering there was just herself and George on duty this evening the service was superb. Good food and served promptly. Thank you Sheila and the chef for a lovely meal and evening.

Great pub for a family meal or just a drink. Lovely service and always welcoming. Relaxed and friendly.

The food was awful the kids meal were not even edible and the adult means were so under cooked the meat was raw still all at a cost of 107 pounds I will never be returning to that branch

Big shout out to managers Callum & George today for looking after our family group so well today, we were celebrating the life of our wonderful nana...thanks also to Michelle on the bar, and the wonderful fresh food by Greg and Bartek, you have all made a difficult day so much easier. Coombe Lodge has a special place in our hearts. Thank you!

Lovely Sunday dinner and great service from George. The roast was so good and fairly priced. Will definitely go again for dinner.

As usual the rooms were brilliant and the beds really comfortable.

The food is really nice and the service is good.

Very cold, due to all the doors kept open.

The children's meals were very poor

Nice breakfast, friendly staff !!

Great place for breakfast. Lovely breakfast, great service, the staff were so lovely and so helpful for our group of 8. We will definitely be back.

We had our wedding here today (2nd October 2024)! And it was absolutely beautiful!! We booked out the conservatory function room and we absolutely loved it!! Connor was absolutely amazing and so helpful - he made the day run really smoothly and was so kind and thoughtful. The food and drinks were amazing too. Can’t recommend enough, thanks so much for everything :)

Chef needs to be sacked. Asked for rump of lamb, got 4 tiny pieces, BURNT!!

I stayed at the south Croydon Premier inn after a wedding and had my breakfast here. The building is beautiful, inside and out. The food was lovely and staff were very attentive and polite

We have often had a lovely breakfast at this Beefeater and some great summer lunches in the garden. This weekend, Kate greeted us with the usual warm and friendly welcome, the chef helpfully prepared a veggie alternative to the cooked meats and everything was top notch!

Waited two hours before having our orders taken when food finally arrived was uncooked and cold

Friend had arranged to celebrate her 50th birthday with 20 friends and family. A separate room was set up which was a great idea however it was freezing as the heating was not working. Booking was from 3pm and after around an hour someone finally arrived to ask if we wanted any drinks. Most had already purchased from the bar due to the wait. Food orders were not taken until gone 4pm and then we were informed that some items were not available . There was one meal missing and when it arrived was almost inedible. Staff were not too helpful or fussed and made excuses about staff shortage. The bill was discounted due to the complaints from family members however I don't think anyone will be rushing back in the near future.

No one to greet us upon arrival. A very fed up looking man eventually turned up and showed us to a table, with very little words spoken. Waited 40 minutes to get a drink, let alone a starter. Food was just about edible, but poor. Halloumi fries looked and tasted as though they had been cooked 2 or 3 times. Steak had a funny taste. Peas had gone hard, I think they had been sitting under a heat lamp for too long. Beans had a crust, probably also due to a lamp. Gravy had poor consistency, very watery. Pie was hard. Food was lukewarm. The place looked and felt grubby. Heavily stained chairs and carpets, and everything you touch is sticky. Chairs, table, menus. It's pretty gross actually. We were sat in the middle of 2 very large and noisy groups. The waiter was clearly rushed off his feet, and apologised for the wait. We waited far too long for food and drinks. If they can't cater for a number of large parties a long with smaller tables and uphold good standards, perhaps they shouldn't keep accepting bookings. Won't be going back, it's really not a very nice place to eat.

Must have picked a particularly busy day (Sunday 5.30pm) service was slow starters appeared after 40 minutes before any drinks arrived. Halloumi fries seemed to have been fried about 3 times very crunchy & verging on burnt. My pie had rock hard pastry & peas had a hard look suggesting they had been sitting under a heat lamp not inedible just disappointing. The restaurant was very busy with several big parties. Our waiter was very apologetic he was rushed off his feet. The table next to ours left before they ate, our room was particularly noisy. Begs the question if there are big parties booked why take more bookings if they can't cope

Nice and quiet spot if you ever want a chilled meal with friends and family. Reasonable prices for food + the garden area is great in the summer. The mixed grill is good deal is you like steak. And they have plenty of other vegan/veggie alternatives.

Always nice to have breakfast there with friends. Free breakfast for kids

Food absolutely delicious as always Calum was really helpful and attentive

Had a 40% off voucher so decided to treat myself to a late birthday meal. Was served by a young, friendly waiter called George. Took my order promptly and the food was delicious. I'm definitely looking forward to my next visit.

We were here to celebrate a family birthday and the team couldn't do enough to help us celebrate. The food arrived promptly and there was plenty of choice on the menu for all. Very much looking forward to returning

A good value meal with lovely staff. George our server looked after us really well and the others were really friendly. My grandson was grumpy but not a problem for them all.

Quality of food has declined recently however the staff are really friendly and it's always been clean when I've visited

Very dated building with fair food the tables were sticky (yes i checked others and another couple saw me and said the same) Lovely lady serving but very slow. The place could do with a lick of paint and a hoover

Lovely building and gardens in an appealing woodland location. Sadly the decor and interior are very tired and do the venue a disservice. Service was OK but the food was truly, absolutely, unacceptably awful. I'd have expected more for what they charge, which certainly does not represent value. Really poor.

We went for lunch today. We've been asked if we have reservation, I said we don't. He send us to the bar upon seating no one attended to us. We ask for the menu and we've been waiting for so long and no one get back to us. We are like invisible as the waiters don't bother to ask and to check us. They just ignore us. What a really really bad customer service!

This spot is an amazing spot for family has the best food we go here for every birthday or special occasion would definitely recommend!

We had our dad's wake in the large conservatory and on arrival the room was set up as we had discussed and the food promptly arrived within 20mins. The food was piping hot and well presented. Tea, coffee and soft drinks were replenished when requested as so was some extra food that we requested. The staff were so helpful and Jordan was exceptional when first arranging the reservation and also on the day. Thank you from all our family for making our afternoon a lovely time to remember our dad altogether in a lovely setting.

Quiet for a Sunday. Food was lovely. Loads of choice for the 4 of us. Rooms were bright and airy on a warm day. Sunday roast and main menu available. An enjoyable couple of hours for a decent price. Would recommend.

Very friendly staff and great service 10/10 there. The food was ok, no real issues, wasn’t cold ect. But price wise I’ve had better value for money. Lots of parking available as well.

Once again , not enough staff, even though function room booked.Staff were friendly but not enough of them.

Had Sunday lunch here with family. Roasts were lovely and the chicken salad was very tasty. Let down a bit by the prawn cocktail starters as they were very bland hardly any sauce on it and what there was, was really watery and tasteless. Other than this the rest was fantastic as was our waiter, George, so big shout out to him. He was very attentive, friendly and nothing was too much trouble, he is a great asset to your staff. Will definitely be returning.

The food was top notch and well prepared as requested. The main course was more than enough, but not too large that meant you could also enjoy a dessert as well. There was a lunchtime menu offer too that was very well priced. Give it a go, you will not be disappointed.

Great food great service great staff

A typical tavern food truck away in the woods. Came for lunch and the set lunch was only £8 onwards. Good value.

Callum the waiter quick to sit , drinks order and food order . Burgers were emense as usual and lovely charcoal flavour and cooked medium. Apparently Greg is normally the chef and who definitely takes pride in his work .

Food was nice. Nicala was our waitress and such a lovely kind lady. Really lovely to the kids we had and had time to listen to them. Thank you, you deserve a pay rise!! Garden needs mowing but otherwise all round good experience.

Good place for a few drinks, nothing special.

Had the half chicken, tasted great and was served within 30 minutes of ordering.

Nice restaurant lovely outside area

Had an awesome breakfast. Food hot and tasty

Went back after several years away and parts have been altered, and some of the areas closed off. Gone is the cosy relaxing atmosphere and the colour scheme where we sat was cold and uninviting. Food very tasty though and the service was good, although it was quiet. We were down from the Midlands and were so looking forward to going to what used to be our fave place to eat and were disappointed.

Hubby organised a surprise anniversary meal as we had our first date here , and England were playing well had our phones out watching as did many others so atmosphere was interesting 😂, staff were absolutely amazing very helpful ,very patient as 3of our party were late and we were the last to leave (sorry) , food was yummy and can definitely recommend the cocktails

Been to Coombe Lodge many times. Pretty good and the service is usually very good. Sometimes they don't have everything on the menu, so no 5th star. Draught cider excellent. Worth a visit.

This spot is great for a lunch time/dinner get together. Went their for lunch with a friend and was by Jenny the waitress. Excellent service with a smile. The food was on par and was not disappointed. I will be going back

We had a great experience as a family for breakfast , kids eat for free , awesome, friendly and happy service , highly recommend

Unusual not to allow dogs at all, even outside considering the surrounding dog walking areas.

Great food for the money anyone expecting the ritz go somewhere else cheep food for what you get and always cooked well. Service always good as well.

Personally I would not rush to visit this location to be honest. Food is very poor, I had the ultimate roast and could only really eat the chicken and some of the beef the lamb was just not edible god knows how it was prepared, roast potatoes weren’t really roasted at all and Yorkshire all soggy and food barely warm. My daughter had the 8oz filet which after the second attempt they still served it not cooked as requested. We were a party of 7 and I think only two of use enjoyed the meals. Irish coffee was the best part of my visit today how sad…….

Amazing service from my waitress. Really kind, friendly and welcoming. Amazing cheeseburger and chips as a quick stop before going to an appointment. Keep up the amazing experience! Would give 10 stars if I could!

This restaurant is quaintly located on a site with a Premier Inn. On entering the location by car there are two signs for Beefeater and Premier Inn. On proceeding to Beefeater I find all the.parking spaces are catering for disabled people. Very good, but not when I was expecting to park my car. Returning to what was obviously the main car park, my wife and I walked back to the restaurant. After a brief wait in welcome area, we were seated and well looked after by the waiting staff. Our meals and drinks were excellent.

Good food lovely service and beautiful building

This beefeater is so nice. The staff the restaurant and the food was 5* . We both had the beef and ale pie tonight and a bottle of wine. It was a very good price added by the fact we could use the bluelight discount too. Callum looked after us and he was very polite and made sure we were happy with our food and drinks. Excellent staff member as well as the other 2 ladies who worked there tonight along side him. We will definitely be coming back

Needs updating and a bit of tlc

Not eaten here for a while, visited for a wake, the food offered was poor and not enough for the amount of money paid. No staff, had to keep chasing to top up hot water for teas, no one clearing table and ran out of plates, again had to find someone as no one monitoring how things were going.

Service was extremely slow due to only one member of staff having to work the main bar and also assist with the restaurant. This is a regular occurrence and impacts the customer experience.

Not impressed,the sorroundings and service were fine but the food not so good most of us ordered fish chips peas the chips didn't seem triple cooked and there was only a few, peas were dried up. I won't be going back .

Visiting relatives and had a lovely meal here reasonably priced too

Went for the £11.99 unlimited breakfast. It's typical Premier Inn fayre but the service was exceptional. Immediately greeted by such a smiley chatty Jen, it was a lovely welcome. Jen and her colleagues were very attentive making sure things were always topped up, chatting with guests and checking everything was OK. I have high standards when it comes to customer service but my gosh did Jen and the team exceed those today! Will definitely be back 😀

Saturday breakfast at the Coombe Lodge Beefeater. Quite a lovely spot. The restaurant is fine, but the gardens and outdoor seating make this place feel a little more rural, which is welcome. As for breakfast, it's a cooked buffet with a few other bits'n pieces like fruit salad. The food is totally fine and the coffee is on tap. For a little over £10 per head, the Coombe Lodge Beefeater is good value as it's an eat all you like sort of affair. The service is OK, but not warm and welcoming. We turned up when their card machines had failed, so it was cash only. I don't recall an apology, just a statement of fact. Thank goodness I had cash on me because we arrived at just after 10:35am and discovered that breakfast closes at 11am. That gave us just enough sit, grab food and eat, but we clearly overstayed our welcome. We were told that they needed the table with a bit of a grunt. The manager could have asked more politely. She could have suggested retiring to the garden, or just been nice in any other way. Perhaps a bit of customer service training would be useful. On-site parking seems sufficient.

Definitely the most beautiful Beefeater I have seen! Really stunning garden, a lot of outdoor seating with plenty of room between tables so you had your own space. The area was really well kept, tables and chairs were spotless. The inside of the building was equally well presented and had lovely decor. The roast dinner was amazing, we got the sharing platter with beef and lamb. The portion size was generous and everything was very tasty! I am quite the roast snob but I can say this was the best pub roast I have ever had. The potatoes were cooked perfectly! Prices were decent as you would expect with a Beefeater, staff were very friendly and efficient too. I would definitely return.

George in the bar was brilliant! Fast, friendly and professional. A real credit to the place!

Amazing service, good food... what more do you want?

Just stopped in for a drink when passing. The bar lacks soul, we sat outside in the large beer garden which had so much potential to be full, but on a sunny early summer evening there were only a couple of tables taken and they included screaming kids. The orangery there used to have some plant life in it and was a nice spot to have a drink indoors. Now it looks all whitewashed and has little personality. I won't be returning, which is a shame as I want to support Croydon businesses.

The Service was good. Food so so. Apple pie awful. The place looks tired and could do with a good clean. Update Returned a year later and it's a lot worse. Stains in the chairs , dirty carpet, plates not clean. No Moretti beer, no Asahi beer.

Deadly dull experience - the place needs total renovation!

Starting to look shabby and bits falling apart. Food was ok but nothing special. Mine spent too long on the hot plate so was dried out. Bar staff made mistakes on every drink order

We have just had lunch in this wonderful restaurant. We were served by a very lovely and cheerful waitress. Her name was Nicala Beech. She checked to see if we had any allergies first,then took our orders . The food arrived and it did not disappoint. It was all very tasty and Nicala popped back to check we was happy with the food and if we needed any thing else. Thank you for the great service Nicala.

Cheap easy buffet breakfast 2 kids eat free with every adult. Can eat and drink as much as you like. Self serve

It has a teally good breakfast buffet and the staff are friendly and professional.

Disappointing first visit, had to keep chasing the staff for the drinks.

At Beefeater Coombe Lodge, our recent lunch experience left a mixed impression. While the meal itself was satisfactory, it's evident that the establishment is showing signs of wear and tear. The menus, in particular, were sparse and worn, indicating that they have seen better days. However, amidst these observations, one shining beacon emerged—our server, Jan. Jan's exceptional service stood out, as she went above and beyond to ensure our comfort and satisfaction. Her warm welcome and genuine smile made us feel truly valued and appreciated throughout our visit. Despite the tired ambiance, Jan's hospitality and dedication left a lasting positive impression, reminding us that excellent service can elevate even the most lack luster of experiences. We extend our heartfelt appreciation to Jan for her outstanding service and hope that Beefeater Coombe Lodge considers investing in revitalizing its ambiance to match the calibre of its exceptional staff.

this is our second visit, having stayed at he Premier Inn. the staff are excellent and the service they give is first-class, prompt and cheerful and friendly. We would particularly like to mention, Danijela, who was particularly 'attentive' although always very busy, and Habel but every one who helped us, reception, waiting and drinks from bar were very efficient and friendly.

Food OK but nothing special not of high quality

A few weeks ago i had breakfast with my teenage son at coombe lodge croydon and our host Jennifer was just amazing. The welcome on entry was just fantastic and she made us feel so welcome the service she gave was second to none and Because of the service myself and my son received i today went back with a work collegue and again our host was Jennifer and again. She really is a fantastic asset to coombe lodge and i look forward to going back very soon

These are brilliant best breakfasts. Shame the price went up 10%, thought it was a bit high considering its way above inflation rate

5-Nov-23 Coombe Lodge: Visited as a party of 3 for Sunday lunch. Friendly service, and good food with hearty portions. Traditional Sunday lunch was on offer, as well as the rest of the menu. We had money off the food by joining their loyalty card, which seemed a no-brainer. A couple of items were out of stock but still plenty to choose from. The restaurant was clean and tables well spaced. Plenty of parking. A decent option for a casual Sunday lunch.

Great service from George in the bar area. Good service all around but also he kindly spoke to the kitchen when I was a bit late with my dessert order which was much appreciated.

Very nice place went there for the 1st time staff & food very good staff also checked incase we had any food allergies

We booked for a Sunday roast. Arrived tk be told they had run out of roast. Decided to stay and wish we hadn't. The chicken burger was frozen or had been frozen it was tasteless. I asked if the fries were skin on fries to be told. No, they are just frozen bag. The price and quality do not match. Service was very slow The table was still sticky and dirty, and the overall room needs total refurbishment.

Went there for my birthday very nice place staff very friendly & food was good

Staff friendly and helpful.. The lunchtime menu was a bit disappointing, portion size of the gamon! I would stick with the main menu to avoid disappointment unless you have the steak. There was an 'extra' charge for chicken wings.. come on Beefeater!

Great kind staff who were attentive and helpful

Went on a tuesday evening around 7,, got seated in a quiet area which was lovely - had the doors to the conservatory area open so made it a bit cold but was still really nice. Callum was our waiter and gave amazing service. We were warned of slight delays due to a big table i believe but the wait times weren’t a bother. Lovely food - had 3 courses and it was all absolutely amazing. The chefs here are great. Love coming here with family - always great service.

Random acts of kindness from staff meant a lot to me.

Our waitress Nicala was fab! Very polite and welcoming. Made us feel so special. Food was great, location was clean and warm with a homely feel to it.

Ignore the advertised times, they stop serving at 930 on a Friday and Saturday.

The food was good. The service was excellent. Kate paid attention to detail and was extremely pleasant. She is a great ambassador for all FOH operatives.Big thank you Kate.

The food I had was absolutely minging.

Shame they don't do buffet style breakfast like other premier inn hotels. They do take your order and bring what you want. It is also all you can eat but would prefer to get up and get it than wait for someone to come and take your order and then wait for it to arrive

Lovely breakfast, fast, friendly service. Bar staff friendly, pity it closes at 10 p.m.

Absolutely rubbish food and service

Great place to go for a meal,with friends . Wheelchair friendly and plenty of disabled parking . Welk worth a visit

Just had lunch at Coombe Lodge in the bar and was served by the wonderful George. So attentive to our needs. Will definitely return!

Great food, great service, friendly and very patient George bought our food and was attentive and quick. He was kind to check on us and waited patiently for us to finish. Highly recommended. :)

George the bartender was an amazing host, helped us all with any questions and even went to find us some mayo. Was a great meal and would deffo recommend