Thyme in Surrey Heath

Over priced, over rated, poor service. Would not recommend. The lunches are even worse. Obviously not many regulars as no one seems to know the system for being seated, where to sit, how to order etc. Kept giving it the benefit of the doubt, now given up as no improvement.

No longer accepting cash in store, poor customer service

My 8 year old son ordered a plain bacon sandwich and I thought it was expensive. I asked for the receipt and realised he charged him for a veggie deluxe (8.99) with double bacon (£4.00). I must stress it was a plain baguette with bacon, no veggie deluxe, not even salad or sauce. He tried to say it was because of the till and if we had ordered chicken bacon it would have been cheaper. Really wish I took a photo. Absolute rip off merchant!!!! Same sandwich in Bagshot subway is £4.80 on the breakfast menu and the girls is friendly and polite!

Verry tasty food and friendly staff ordered a delivery and food was hot and time was spot on

It’s not the first time they’ve got my food wrong I’ve even had undercooked food mentioned it to them and a manager has then had an attitude about it with me this time I decided to leave it as was going through the drive through and I mentioned having a breakfast wrap with ketchup so many times made sure to keep saying the ketchup one as brown sauce makes me throw up I’ve got home not paid attention opened it and seen brown sauce as I say they’ve messed up orders a lot it’s not such a big deal but would be nice to get what you paid for especially since prices are going up on everything I would’ve understood if I didn’t keep saying bout the ketchup but I did so…