Based on 4.269 opinions finded in 4 websites
Based on 4.269 opinions finded in 4 websites
Nº 226 in 280 in Surrey Heath
Nº 6 of 9 Fast food in Surrey Heath
Opinions
Food was cold paid 14.50 for 2 meals and try don't go back
Carlos Baiao . 2025-04-10
MORE AT Google
Cold again!!! Coke spilt and half full. Waste of money!
Sue . 2025-04-10
MORE AT Just Eat
This place always used for be great, but recently there have been issues every time. Missing food mostly, although quality has been poor too.
Daniel Betts . 2025-04-07
MORE AT Google
Pancakes for Breakfast ordered food was cold.
Mick Latter . 2025-04-06
MORE AT Google
Nice McDonalds with a drive through
Tracey Johnson . 2025-04-06
MORE AT Google
Food delivered on time and hot
daryl . 2025-04-05
MORE AT Just Eat
Same as every macdonalds in the uk wait wait because we have to get the deliveries out !! Crap
mac dhadli . 2025-04-03
MORE AT Google
The food was cold but a nice delivery driver.
Sean . 2025-04-02
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I thought it was strange my order delivery time changing so much was strange. However despite seeing on the app my food has been delivered it hasn’t
John . 2025-04-01
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I wonder when this actually left the restaurant stone cold had to reheat. Tracker changed to delivery then showed up the door two mins later
Steven . 2025-03-29
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I ordered bacon and egg and got sausage and egg McMuffin
Clare . 2025-03-29
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ice cream was melted 1 burger missing and other squash
Elektra . 2025-03-29
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Driver was great Goodness poor. Luke warm at best.
Paul . 2025-03-29
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Had to wait over 2 hours for my order, a double cheeseburger meal and a hot apple pie! Everything freezing cold and milkshake watery! Absolutely disgraceful!
Sasha . 2025-03-28
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When he gave me the bag he asked for the code first knowing that the drink was spilling and walked away straight after. I told him that the drink was spilling but he just kept walking away and ignored me!
Isla . 2025-03-28
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Food was warm . Makes a nice change
Brian . 2025-03-28
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Chips were soggy, my burger was flattened and cold. Also waited extra 30 mins over the time specified wasn’t satisfied
Nicole . 2025-03-28
MORE AT Just Eat
Ordered at 18.04 and showed up at 19.42. Ordered as a treat for my daughter’s birthday. Had to cook them a pizza! Missing the free nuggets and everything was cold. Delivery driver was polite and commented this is happening a lot with McDonald’s orders. Please don’t say 35 minutes when it’s going to be 100!!
Carly . 2025-03-28
MORE AT Just Eat
Offered meal specifically for movie toy and that was as missing. McDonald's Camberley constantly missing things, sauces etc.
Gene . 2025-03-27
MORE AT Just Eat
Delivery driver was polite and friendly. Food was hot and very enjoyable
Tracy . 2025-03-27
MORE AT Just Eat
Ask for no cheese or tartar sauce in eatable !!!!!!
lee . 2025-03-26
MORE AT Just Eat
Was missing the free Big Mac but what we did receive was great
Amanda . 2025-03-25
MORE AT Just Eat
Order said delivered I went out to wait for it saw my delivery driver in his car and asked if he was my delivery driver he then proceeded to speed of with our delivery on his front seat
Phill . 2025-03-25
MORE AT Just Eat
Ordered without my burger, not for the first time. No wonder McDonald’s staff are in poor wages. People in real jobs can’t constantly make the same mistakes. It’s not a difficult job
Chris . 2025-03-25
MORE AT Just Eat
Jaimon the manager is great bring the smile in the place! Gave to mi child’s ballon and the restaurant was clean and good food ! I am loving it
alessandro passaglia . 2025-03-23
MORE AT Google
Ordered and delivered within 20 mins , very good
Steven . 2025-03-23
MORE AT Just Eat
was told it would arrive at 2:25pm however it was here at 2:55
Tay . 2025-03-23
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No problem with delivery. But the order was incomplete. There were neither straws nor ketchup in the package. One of my drinks is missing from my orders.
Fides . 2025-03-22
MORE AT Just Eat
didn't get half my food and when calling there was answer several times I called
Suellen . 2025-03-22
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It was freezing when it arrived
Danielle . 2025-03-21
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Didn’t forget sauces like a lot of them
James . 2025-03-21
MORE AT Just Eat
Won’t be ordering for delivery again… there is ALWAYS items missing 🫣
Rose . 2025-03-21
MORE AT Just Eat
food was freezing cold, all drinks and mcflurry spilt, missing items. with the money I spent and what I got, I'm not happy with it.
Nicole . 2025-03-20
MORE AT Just Eat
Most of the food ordered was missing
Sarah . 2025-03-19
MORE AT Just Eat
Didn’t deliver half the order!!
Lydia . 2025-03-19
MORE AT Just Eat
Ordered family for 4 and no fries arrived. This keeps happening and when I try calling the store no one picks up!!!!! So frustrating! I want a refund!
Nisha . 2025-03-18
MORE AT Just Eat
Food come late that it was expected food was cold when I opened the package
Harley . 2025-03-17
MORE AT Just Eat
Lovely driver. Delivery on time. Hot food with no missing items! Dips included too 🙌🏼
Lisa . 2025-03-15
MORE AT Just Eat
Very busy this sunny March Saturday. Haven’t been for years, special treat for hubby. Burger was actually tasty, much better than last time I had one. Chips could have been hotter. Good service and very quick considering the size of the drive-through queue. Blessed with a rare parking space. Crying toddler spoiled the atmosphere but that’s to be expected on a Saturday lunchtime to be honest. Friendly happy staff.
Jenny Wilkinson . 2025-03-15
MORE AT Google
Driver had x2 drop offs, rude attitude when delivering specifying you can complain if you want. Bad customer service from driver
lukasz . 2025-03-15
MORE AT Just Eat
Never again 2 happy meals came over 2 hours late absolutely joke
Grzegorz . 2025-03-14
MORE AT Just Eat
we ordered it for 6.30 and it didn't come till after 7.30 and the delivery lady was so rude xx
Linda . 2025-03-13
MORE AT Just Eat
Order had clearly been dropped as drinks all spilled in bag and half empty and burger boxes battered
Jo . 2025-03-12
MORE AT Just Eat
Polite and friendly rider, food all good
steve . 2025-03-11
MORE AT Just Eat
Not happy at all. Order took 2 hours to be delivered !!! which is unacceptable, could of cooked a roast dinner in the time it took. Food wasn’t very warm but we were so hungry we ate it !!!! Tried calling to cancel order but no answer.
Lynda . 2025-03-10
MORE AT Just Eat
Shocking greasy and cold could not eat it and chucked it away. Not normally like this so very disappointing as for refund no joy.
Andy . 2025-03-10
MORE AT Just Eat
Very unprofessional staffs. Keeps missing the right orders on delivery. Hardly picks up the phone and they cannot resolve the issue. So much hassle to report that there is one of orders missing in my delivery. And just lost my time and money. Disgusting
Nav Grg . 2025-03-09
MORE AT Google
Restaurabt kept changing expected delivery time. Was unable to cancel order as it was already 'being prepped'.
Sanja . 2025-03-09
MORE AT Just Eat
Not too busy like some with deliveries in and out. Food hot and quick service.
Karen Jones . 2025-03-09
MORE AT Google
The food was good but we were short of our 4 dips!!!
Genine . 2025-03-08
MORE AT Just Eat
Alas the "hot" food was quite cool when it arrived. The drink was a little warm, but OK and wasn't spilt in any way.
David . 2025-03-07
MORE AT Just Eat
Food was cold and chips were hard, no straws, no napkins, no sauces which were paid for.
Bekkie . 2025-03-06
MORE AT Just Eat
4th time I have not received bbq dip from this restaurant and also burgers I have ordered do not have the extra onion I asked for,
Stephen . 2025-03-06
MORE AT Just Eat
Didn’t get what I ordered and food was cold
Joleen . 2025-03-06
MORE AT Just Eat
driver was quick and perlite. Food was fresh
Stuart . 2025-03-04
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It look over an hour for my order
Jayde . 2025-03-03
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Bag came ripped, drinks came empty and spilled
Jack . 2025-03-02
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Ordered at 18:52 and it was delivered at 20:44. I had ordered something for my daughter for dinner but it was far too late for her to have by the time the delivery arrived. No communication for the late delivery!
lauren . 2025-02-28
MORE AT Just Eat
Wrong order entirely, turned up with 5 double sausage and egg McMuffins and no drinks, I ordered 2 muffins 2 hot chocolates, 2 cokes and a jam muffin.
Benjamin . 2025-02-28
MORE AT Just Eat
my pineapple stick was not there i am fuming
Elouise . 2025-02-25
MORE AT Just Eat
Very good service driver very polite will be ordering again
Jenny . 2025-02-25
MORE AT Just Eat
food is always stone cold and the driver spilt one of the main drinks, it was awful.
Nick . 2025-02-23
MORE AT Just Eat
driver dropped the drinks on his way to the door! ice and drinks emptied out. food bag was fine.
DAVE . 2025-02-23
MORE AT Just Eat
Bits were missed from our order
Daniela . 2025-02-22
MORE AT Just Eat
Brilliant service amazing food
Grace . 2025-02-22
MORE AT Just Eat
Chips were cold again, service okay, but i did do.most of it myself, I ordered o. The app, and I collected it. The atmosphere was quiet, not seen mc ds busy for a long time, prices have gone up 50% in the last 4 years. It's cheaper to go weatherspoons.
The “Ruthless” Reviewer . 2025-02-22
MORE AT Google
Both burgers were thrown together everything was falling out and there were no straws for the drinks
Claire . 2025-02-21
MORE AT Just Eat
It’s not the first time items was missing
Paul . 2025-02-21
MORE AT Just Eat
I asked for a toy with my granddaughters happy meal. However, a book was given instead. I asked for a large Banana milkshake and when my order arrived it was not on my receipt.
John . 2025-02-20
MORE AT Just Eat
Lovely, helpful staff. Very courteous when I asked them to clean a table for me. I messed up my order and they graciously corrected it for me. It's definitely the staff that make this branch fantastic 👏
Sacha Wimonns . 2025-02-18
MORE AT Google
Good arrived quickly and all items delivered. Sadly all very cold.
Lisa . 2025-02-18
MORE AT Just Eat
Extremely good delivery service.
Matt . 2025-02-17
MORE AT Just Eat
Called up and said where is food they said we had to pick it up then said they don’t have it and then said they can’t offer a refund even when we gave them all the details terrible customer service
Bradley . 2025-02-15
MORE AT Just Eat
I waited 1 hour and 25 minutes to receive my food from when it was ordered this is horrendous
Aimee . 2025-02-14
MORE AT Just Eat
Completely wrong order delivered
Paul . 2025-02-13
MORE AT Just Eat
McDonald’s always seems to miss of sauces and straws or something. Never consistent at the London road store
Joanna . 2025-02-12
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It’s really annoying how many times the dips are missing especially when you have chicken nuggets. Seems to be a regular occurrence
Zoe . 2025-02-12
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McDonald’s keep foot out the milk in the bag for the tea. I
Rachel . 2025-02-09
MORE AT Just Eat
The food is always, always delivered cold.
H . 2025-02-08
MORE AT Just Eat
The food was cold and there were no dips, which were selected with the meals
Sarah-Jane . 2025-02-07
MORE AT Just Eat
also missing a portion of chips
Benji . 2025-02-07
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Friendly driver and very polite
Marc . 2025-02-06
MORE AT Just Eat
McDonalds hire simpletons. How hard is it to put a dip that I requested into a bag. This is the calibre of bell ends working there.
Sean . 2025-02-05
MORE AT Just Eat
Was watching him on the tracker drove past my road and about 5 minutes in the other direction then back again didn’t say anything about another order first either
Ellie . 2025-02-02
MORE AT Just Eat
Driver couldn’t find where I live, even though I added delivery instructions. Might be an idea to update your maps, as other drivers find it fine. Food was cold and I had to walk down a long drive stand on a main road and guide the driver to where I was, in the freezing cold. Not much of a service if I have to do all the work!
Helen . 2025-02-01
MORE AT Just Eat
2nd time no delivery, I want my money back
Iain . 2025-02-01
MORE AT Just Eat
never turned up.... ordered again I want my money back please
Iain . 2025-02-01
MORE AT Just Eat
wrong items again seems to be wrong every time I order
Tim . 2025-01-31
MORE AT Just Eat
Hot food is always lukewarm or cold
Sheila . 2025-01-31
MORE AT Just Eat
honking horn being aggressive with me because he had to wait for me to collect
Louis . 2025-01-31
MORE AT Just Eat
App quoted 10-25 minutes when I placed the order it eventually turned up 55 minutes later. People ordering this time of day usually have places to be! Work/college etc. Don’t quote a time if you can’t honour it!!!
Roy . 2025-01-27
MORE AT Just Eat
Our food arrived cold, we was missing 2 items, no dips like we requested or straws. And going by the map of the driver he obviously stopped at other houses on the way!!!
Claire . 2025-01-24
MORE AT Just Eat
Have to wait for more than half an hour. They were prioritising deliveroo orders before any collection orders for the customers waiting instore.
Kimat Singh . 2025-01-23
MORE AT Google
The delivery driver was perfectly fine but I ordered my food over an hour ago around 7:00 and it arrived at 8:20 over an hour later and on the app it says delivers from 15-30 minutes, that ain’t true at all, delivery driver was great, when they actually made my food around an hour later he delivered is extremely fast great man he is
Aiden . 2025-01-22
MORE AT Just Eat
Quickest delivery time every took 25 mins from ordering to arrive thankyou
Ryan . 2025-01-21
MORE AT Just Eat
Food was lukewarm at best. Might as well have walked the 5 miles from McDonald’s to home, it would have been warmer. The fact the prices are inflated, plus the service charge, plus the delivery charge, you’d think Just eat would have a way of keeping food warm by now… clearly not. Waste of money, next time remind myself, might as well drive there myself and get it
Dan . 2025-01-21
MORE AT Just Eat
Food was cold and items missing
Danielle . 2025-01-19
MORE AT Just Eat
Cold food chips missing drinks spilled everywhere
Elektra . 2025-01-19
MORE AT Just Eat
Originally said order due 6.15-6.30 but the time kept changing to later and it finally was delivered at 7.20 - stone cold and the burgers were not as advertised - fillings missing
cathy . 2025-01-18
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Missing one Grimace Shake, which is disappointing
Dave . 2025-01-18
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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INCREDIBLY LATE FOR DELIVERY, RECIEVED NO INDICATION OF ARRIVAL TO THE POINT I HAD TO CALL REGARDING MY ORDER, WASNT OFFERED ANY REASON OR COMPENSATION. LOST A CUSTOMER.
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The food took two hours to arrive. When I called the restaurant, the guy who answered was so rude and disrespectful. I will never be ordering from this place again.