Three Horseshoes Inn & Restaurant in Staffordshire Moorlands

We were staying overnight and the rate included a two course dinner and breakfast. Our meal was from the set menu with plenty of choice. Starter and mains. We went for the Philippino sausage and the pate. Both were good portions! It was good to have something out of the usual pub grub with the Philippino choices. Our mains were the curry and duck. The curry was pronounced fantastic! My duck was well presented and plentiful. My only minus was that I’d asked for it to be cooked ‘pink’ and it wasn’t. But it was very tasty. No room for desserts. I was shocked to read negative reviews on here as our experience was very good. Perhaps it’s just the carvery offering that needs work, because the evening meal was great. Breakfast was good. Again generous portions. The water in the coffee/tea maker wasn’t hot enough so the tea was undrinkable. The cooked items were very good.

Called in on Sunday evening after calling ahead to book. We were greeted on arrival after standing around waiting for the staff to finish their private conversations and taken to a table. We ordered our drinks and they came quickly. It then took ages to get our food order taken. We ordered 2 carveries, given a buzzer and told to get our food when it buzzed. That was the last time we saw the waiter. The food was ok. Not worth £16. Then tried to get the bill, which took ages. Eventually went up to the desk to pay and found everyone else was doing the same. Clearly they also got tired of waiting. Overall not a great experience and we didn’t return. There are much nicer places nearby. Drive on.

My wife and I called for a carvery a week ago, the basic requirement is that the food is very warm to hot, our meals were luke warm at best, the rosties were hard and choice limited. Come on! this is 2024, if you can't serve food at the right temperature don't bother at al, you won't be praised for such incompetence! I can see from the reviews the management do not reply, and so, have no intention of addressing problems so I have to say it will be a cold day in hell before we return.

We visited the restaurant last night as a family. I ordered the vegetarian curry. service was quite quick and everything seemed fine. The curry was quite runny more like a soup so difficult to see the contents. I tucked in and ate quite a few pieces of what i thought was sweet potato or some kind of root vegetable. One of these was quite large so I put it onto the plate to cut into, this is when I realised it was chicken. I have been a vegetarian all my life and was absolutely disgusted. The waitress’s apologised and offered another meal but I felt physically sick by this point and fighting back tears as I didn’t want to upset or embarrass my children. I’m so upset that this happened not only has the wrong order been taken but when served it was described as ‘the curry’.

Menu limited I ordered the chicken skewer , £8.25 they came with mango salad , the chicken was bone dry and you couldn’t swallow and the mango salad was a few 5 wilted lettuce leave and a drizzle of I believe a mango sauce . So bad . So then I thought I’d try the Grilled Flat bread £7’95 . It was literally a cut up flat and a small pot of hummus , mixed with tomato paste , yuk !!!!!!!!!!!

We really enjoyed our food, kids portion sizes were generous Ice creams were really nice, can’t go wrong with Daltons Service was ok

Overpriced average food and service. We’ve been visiting this inn for almost 20 years as a family for the carvery but hadn’t been for a while until yesterday. All I can say is that I was underwhelmed. Where once we had friendly service and the staff were accommodating, on this occasion it felt like we were inconveniencing them. The food was average - small portions of meat being served, cheap vegetables. We won’t be bothering again.

Lovely roast dinner. Generous sized meal. No lamb but still choice of pork, beef and turkey. Service was a little off hence four stars. Waitress was lovely but waiter seemed harassed and we felt he was a little off but maybe just stressed as very busy and there was a wedding party there. Lovely food made up for it.

Sam Boulton served us lovely lad honestly never felt so happy to have a carling too - best night of my life couldn’t of hoped for more

A delicious carvery. Had a lovely spot in the window. Very cosy. Lovely meats including lamb, pulled pork and great selection of vegetables including leeks in a delicious sauce. Staff really friendly as always. It is a lovely place to stop after a good walk around the Winking Man!

Hands down one of the best carveries I've had (other than home made by family), it was recommended by friends and worth the 2 hour round trip drive! My veggie boyfriend was well catered for too, however, the absence of veggie roast potatoes was really disappointing! There was veggie meat replacement, veggie gravy, but no roasties! Surely this is something simple to provide? Overall, we had a really good experience!

Firstly, all the staff were friendly, helpful and polite, they are an asset to the restaurant. Good customer service, so fair praise where it's due. I'd taken my Mum to the Three Horseshoes for lunch and we saw that lots of other customers chose the carvery so it's clearly a popular option, but it didn't look very appetising with boiled carrots and peas and grey stuffing. Although to be fair, a carvery always reminds me of school dinners, so I'm not a fan anyway. We chose a couple of dishes from the main menu - lasagne and butterfly chicken breast, both served with side salad & chips. The chips and salad were fine, but the main meals were only average. The mince in the lasagne wasn't good quality, so for that reason we are unlikely to return. There are many other pubs offering better quality food. We declined desserts and just had coffee. One minor irritation was that after making my booking online for 1pm, I received a confirmation email informing me that we must vacate our table by 2.15pm! In the event, there were still plenty of available tables at lunchtime and no one hurried us, but as our food didn't arrive until 1.40pm, the short time slot we were allocated seemed rather unreasonable! However, we didn't mind the wait for food as it usually means that it's freshly cooked, which it was. Overall a mixed experience.

Brilliant in every respect friendly welcoming and professional staff Evening meal incredible Breakfast lovely Room comfortable and clean Bar area and dining area wonderful No hesitation in booking again

We were surprised how average the carvery was for a place with such a good reputation for weddings etc. We have had meals there in the past from the menu and they were excellent. Unfortunately we won't return again, very poor value and little choice in veg. Carrots, peas and cabbage ! Even the Carrots had nearly run out, so lacking a bit of supervision. Go for other pubs in the area for a better experience

Just returned from a lovely stay at the three horseshoes country Inn &Spa, hotel was lovely and the outdoor area stunning, food was excellent and what especially stood out was Deborah on reception , who took the time and went out of her way, to help us, she was great. It was our anniversary and it lovely, deffo recommend a stay here, the steak was gorgeous!

Called in twice this week, Monday evening and Sunday afternoon. Got a table easily and food served within 10mins both times. The atmosphere is very friendly and the food is superb.

We called in late Friday afternoon for a drink and some food. Lovely pub, nicely decorated inside and was definitely giving those ‘country’ vibes. There was a wedding on and they did struggle a little behind the bar as I think everyone arrived at once. The food and the drinks were lovely, we had sandwiches and chips from the lunch menu and the bread was so soft and so fresh! Delicious. And the service was great too! We would come here again :)

The pork belly starter and the garlic flatbread starter were amazing! Brilliant flavour however the noodles with the pork were cold but we thought that’s just how it was supposed to be. Our starters came out before our drinks and the drinks already had half melted ice in them. My partner had a beef burger. When it arrived the bottom of the bun was soggy and he was never asked how he would like the burger to be cooked. Came out well done which is great if that’s your thing. I had the off the bone tikka masala which was nice. Good amount of chicken, flat bread was great dipping in the sauce but I found there was too much rice. Personal preference. We really wanted to stay for dessert because the menu looked great but after average food, not the best service we decided against it. The service was quick but we waited 20 minutes to finally pay after receiving the bill, our waiter was very young which isn’t a problem but the whole restaurant seemed to be run by very young people which gave the impression that not a lot of them new what they were doing. The environment of the restaurant was lovely! Which was what made us decide to go there. Lovely views, loads of space, loved how the restaurant was separate to the bar too. I would book in advance as a couple before us got told the kitchen was closed when they arrived but as we walked in after them we got shown straight to our table as we booked beforehand!

Called in for a carvery after having a lovely day out in bakewell, we were starving ! the pub was very busy yet we still managed to get seated in a cosy corner. we ordered our carvery they gave us a buzzer thing and told us to go to the carvery station when it went off, we thought this may be some while but it wasn't only took about 10 minutes. the food was lovely and unlike other carveries we have been we actually got given proper thick slices of meat. and help yourself to Yorkshire puddings. the food was a good temp and tasted nice, if I had to make one complaint it would probably be lack of choice of veg thought just having peas carrots n cabbage was a bit stingy for what we paid why gave 4 and not 5 stars however we would go again we did enjoy it.

Very disappointed, not a warm welcome in the place, cannot see us returning during our holiday. We called in on a warm sunny afternoon for a quiet beer or two in the shade. No welcome at the bar, no 'can I direct to our"beautiful terraced beer garden" '. A pint of beer pulled when she could be bothered to drag herself away from her computer screen. We shall not be back.

One of the most scenic places to eat or have a beer, the views are absolutely stunning. The food is excellent, staff also very good. It’s all here for a great time with the family. Thank you we will be back

I went for dinner solo last night. The bar area was lovely and I didn’t feel awkward dining alone. There food was really good, the lasagna especially something I’d recommend. Though the Eaton mess arctic roll was also lovely. There was a wedding on in the function room who were using the main bar, some of the guests were quite drunk and loud so it made it hard to get served.

Spa day - fabulous day! Very pleased, all the staff on reception were very friendly, easy and efficient check in, we were then taken down to our spa attendant I believe her name to be Leanne, she was very thorough and gave us a great amount of information on the spa and it’s facilities, she was very attentive throughout our time in the spa and available to answer questions etc Clean and modern spa, great treatments, lovely view

We booked the "stay and dine" package to celebrate a family birthday and had a really good experience. Rooms were well presented, clean and comfortable. Our meal was very enjoyable, the food was delicious and the service was excellent. Micheala and her team, particularly Ruby and Ashleigh, went out of their way to look after us and make my mum's birthday meal special. We also really enjoyed their lovely patio with its glorious view of the Roaches. This was our first visit and we'll definitely be back.

We had a lovely time in both the spa and the restaurant. Lisa looked after us and was exceptional. I left my charger in the room and she even organised to get it back to us. Thanks again guys

We ( my husband and myself) called in for lunch, I opted for the senior lunch, my husband had the meat pie. The pie looked, and I’m told tasted great, the roast beef I had tasted great too, I can’t say the same about the presentation however. When it arrived it was - beef, Yorkshire pudding, a large blob of mash and a couple of roast potatoes all swimming in so much gravy it was spilling over the sides of the plate. Do they think that senior citizens don’t matter when it come to presentation, the taste was lovely but I felt insulted by the lack of care.

The pub and meals were good. Staff ok but didn't go out of their way to assist. We stayed in a pub room upstairs, bed was unacceptable, old and sagging in the middle. Shower was awful, no water pressure. Motel reception staff unhelpful and dismissive...

The Three Horseshoes Country Inn is down the road from our seasonal caravan pitch, however my friend Jules and I booked a long Spa Weekend (Friday - Sunday). Treatments included sauna, mini facial, mud bath and full body massage, all of which were so relaxing....

After a terrible experience at The Buxton Crescent Hotel it was a refreshing change to go somewhere warm, friendly and with amazing food. The place was rammed but the atmosphere was incredible. The food was delicious and the mulled wine was just the thing! Can't...

The 3 Shoes have been consistently one of the best places to eat in our area for years .The food is really good ,the carvery is a real winner and its very good value for money.Our server was Kirsty who was really lovely and looked...

It's always a clue when you are expected to pay in advance for your meal (including your choice of dessert) that something might be amiss. We arrived to an empty bar so the wait to be served after ordering should not have been 30 minutes....

we have been customers of the three horse shoes for more than twelve years and held a loyalty card since they came out, today we called and had a carvery at lunch time, as usual my wife took her own knife and fork because of...

We stopped for one night using the spar facilities and having an evening meal and breakfast the following morning. The room was average at best with a hot tub in the garden. The spa itself was nice, just nice nothing spectacular but after about 2...

It's a pleasant enough place. My beef was good, tender and with good gravy but some meals lacked ingredients or were overcooked. (Fondant potatoes? I don't think so. Fennel overcooked. Where were the Mediterranean veg?) Long wait, too. Could be a great pub but needs...

We arrived as a party of 9 begging for mercy, as our previous booking elsewhere has been lost due to sudden closure. After a very short wait we were seated very pleasantly. Prompt service, which was at just the right level of friendliness, help us...

Visited last week for afternoon tea with friends. The staff were unwelcoming and we felt like an inconvenience. We’d pre-ordered with one gluten free and one vegetarian. They catered 2 gluten free. The gluten free bread was so dry I could barely swallow. All the...

Decent food,nice atmosphere lovely garden with views of the Roaches. Menu is good but could be more extensive & carvery only at lunch except weekend .Drinks are a little pricey but acceptable . Fantastic place to sit in the garden on a hot sunny day...

Katie was very helpful and friendly when helping me and my friends to our room … couldn’t rate enough on customer service

Came here to sit outside for lunch on a nice day but there was a wedding on so there were no tables with parasols (bar literally 1 or 2 which were already taken) the wedding section tables had all the umbrellas. So we had to...

We came for a 21st birthday party the quality of service is horrendous the staff ignore you and are extremely rude and as for the quality of food last nights it was disgusting I would not recommend this establishment to anyone

Comfortable venue but that's about the best I could say. Stood at the bar for several minutes being ignored by staff members clearing tables, despite the place being virtually empty on a Friday afternoon. When someone appeared behind the bar I asked if he was...

Me and my partner ordered beer battered fish. A couple moments after our food was placed in front of us we noticed that the fish was so over cooked it was very dry and rock hard. When the server came over to ask ‘is everything...

Disgusting service. Very rude, unhelpful and argumentative staff. Ruined my day. Won’t be returning and will advise others to do the same. So much for putting the customer first! Very disappointed.

Very disappointed with the sandwiches. Poor choice, white bread with no spread and a bit of salad for between £6.95 and £8.50.

An impromptu invitation by friends led to a disappointing experience at a place where we have previously enjoyed a drink outside. Food and service were mediocre & overpriced but the main concern was the limited attention paid to the casual approach to hygiene. Challenged over...

A gift from our family, one night with dinner bed & breakfast. We had a warm welcome from friendly staff both on reception and in the bar/restaurant. Our room was cosy, well equipped and the bed comfortable. The choice and quality of the restaurant food...

We were staying at the caravan park only 10 mins up the road , the food was some of the best we have had , loads of good wine , Gins and fab food Have the sea bass with a beat root risotto which was...

Came here for an evening meal on a Friday night. Service was excellent and staff were very attentive. Not sure if it was the open plan style of the restaurant but it lacked the cosy pub atmosphere. Food was nice but nothing special.

After a couple of hours in the spa, we were ready for dinner. They have a good selection of drinks and a varied menu. I had the pork belly and it was really, really good. They know how to cook here and everything is served...

Enjoyed a really pleasant evening at the Three Horseshoes Inn celebrating my Daughter’s birthday. We were a group of 9 and we had a nice big table where we were comfortably spaced from others. The pub and restaurant were extremely busy , however the service...

Had a family meal tonight, compliments to the Chef, we all enjoyed our food but sadly our presence there seemed all too much trouble from the moment we walked in when we had to find someone to ask at the bar regarding our reservation. We...

Called on spec as another local restaurant had cancelled our booking. Staff were friendly and welcoming. We sat in bar area and ordered food at bar. Food was ready in reasonable time and was tasty. Staff were helpful and friendly Later looked around and found...

Organised a family meal (12 people including children), pre-ordered the food which was easy to do online. Food was served at the time specified, quickly and efficiently. Good quality food, reasonably priced for what it is. Staff service friendly.

I visited for food with my partner and new born baby and ordered the only salad on the menu which looked beautiful although it tasted extremely salty!!!and was covered in soy sauce it was suppose to be a soy and sweet chillie dressing but no...

We visited today, me and my partner had some food as we were holidaying around the corner. I ordered the steak pie which came and was beautiful until I found a maggot in my food. This totally disgusted me, we called over a member of...

This is literally the best place to eat in the whole of Derbyshire. Outstanding Ribeye, superb Carvery. We spent the week Nov 21 out walking and visiting various restaurants around Leek and Buxton, all irrespective of review score all decidedly average and disappointing. We happened...

We came to this place expecting a nice spa experience but we spent 2 hours at the spa and left early. There was hardly any option for areas to go; 2 sauna's and a hot tub and a relaxation area with basic seating. When the...

Found this restaurant on the way to the Roaches, went in for our dinner in the midst of a wedding reception. Good atmosphere and friendly service. Ordered an steak and ale pie with chips, they were the best I have tasted for a long long...

Dinner for a pair of wrinklies staying at the caravan site 400yds away. Nice ambiance and a welcome greeting from a waitress (if you want to get a smile you've gotta give a smile!) who led us to our reserved table. We opted for the...

Lovely place great views but afternoon tea was disappointing, it was basic nothing to remember decent sandwiches but cakes were like mr Kipling and no option of a plain scone.

So let’s get the elephant in the room out of the way straight away…. It’s not a cheap place to eat..that having been said you’ve then got to ask if it’s value for money,the answer to that is a resounding YES. Now the reason I’m...

After several attempts of contacting the emergency number for the hotel and trying all other numbers! As I’ve been locked off my hotel room after realising I’d left my insulin in my car! There is no emergency contact at this hotel which is shocking &...

On a summers day it would be difficult to find a better beer garden than this, spacious, comfy chairs and a great view . We had the fish and chips, which nice, but at £16 was as dear as you will ever pay for such...

I was made to feel very welcome with my dog, with signs outside saying well behaved dogs welcome, which is always reassuring as in some places it's not always clear. I ordered the carvery with it being a Sunday, and as I was concerned about...

Visited as part of a buyagift package. Nice room but appears website pictures heavily photoshopped. See pic of hot tub compared to website. Dropped off bags and went for a drink. Only people in the bar and as the serving area was screened off we...

Again superb! Lovely food with brilliant service and a fantastic atmosphere. It’s always a pleasure to stay here and I look forward to going again.

Had a lovely afternoon tea with my date and the views across to 'The Roaches' were most impressive. Staff were very friendly and courteous and the food we had was really nice.....couldn't finish it all as the cakes over-faced us (haha). All in all though...

I would recommend a visit on a sunny day, just to sample the lovely beer garden at the rear. Comfy seats with a great view. I thought the food was a tad pricey, but was very nice.

Staying at a local caravan site we ended up eating at the 3 Horse Shoes twice, one dinner and one carvery lunch. On both occasions the food was excellent and service excellent. The venue is large with seemingly a lot of tables in the restaurant,...

We have stopped for dinner after a 4 hours hike and we loved the entire pub experience! After being refused by 4 other places (as we were with a dog and it was quite late), we found friendly stuff, a wonderful garden for the kids...

The views of the Roaches are incredible from the beer garden. I had a sticky beef noodle dish with salad and it was delicious. We love this place!

Booked an early table for 5 of us for dinner. We were told to order drinks via the app which on previous visits didn’t always work and was not the quickest and easiest app to use. You need to enter all your details each time you order a drink. Asked the manager if we could order via the staff. Response was - “you can now but not later when we are busy”. So basically telling us they won’t be serving us when they get busy. Not the response any of us expected from any hospitality establishment. All through the evening staff were pushing other customers to order drinks via the app. The table beside us had to ask for their drinks twice after using the app only to be told the app doesn’t always work. Looks like management hasn’t sorted the app problems. Irony is the app asked if you wanted to leave a tip! We were very promptly presented with the bill within seconds of the dessert plates being cleared. Waitress then came promptly back saying “can you pay now?” and pushed the card machine to us. This approach of wanting us to leave and wanting the table back is simply rude. You could have just said you needed the table back and we would have been more than happy to oblige. Sadly we will leave it a while before returning. It’s a shame as we like the place and have visited a few times in the last month. Looks like the establishment would rather build their business on new customers staying in their spa rather then returning customers.

Visited midweek evening for dinner. Very quiet, a handful of other tables, so more staff than guests. Not attentive at all - we were walked passed by 3 staff members who said nothing - not very welcoming! When we were shown to our table, it was in a nice dog friendly area. The service was efficient but cold- no interaction other than to give our order and take our money.Meals are a little on the sparse side - gammon steak was just that with a quarter of a pineapple chunk, over-cooked fried egg and a handful of chips with a nominal few leaves. Would it be that difficult to to add some colour - maybe half a grilled tomato - it was not cheap! The steak pie was OK, tender meat but lacking any real flavour.The Prava lager had a cleaning product after taste- perhaps the solutions used to clean the pumps need to be more thoroughly washed through. Would not target to rush back but maybe go just for a drink.

Dreadful website for ordering. Staff were brilliant sorting out the appalling clunky on line ordering system. It meant meals had to arrive sequentially. Clearly listening to the staff the boffins are not hearing there's a problem.

Stayed here for two nights enjoyed superb bedroom, staff friendly and set menu for residents . However deserts extra as only allowed starter and main course on residents menu Triple cooked chips with almost everything Possibly could do with more vegetables Worth visiting For the steak night on Thursdays with two steaks and wine for £32 but only If a non resident .Very Covid safe residents and staff wearing masks lots of hand Sanitisers in evidence Special mention to bar staff and dining waitresses who worked so hard

We did a lunch, spa, evening meal, stop and breakfastLunch - limited menus, surcharges for fish and steaks (£4-10.50), food was hot but just limited items, no flexibility from starter main, couldn’t swap starter for puddingSpa - great spa offering, sauna, steam room, hot tub, lounge area, inclusive flavoured waters and that’s simply the spa, and a beach room treatment was good but just abit.. unusualRoom - fairly average, no smart tv facilities so killing 4 hours post spa to evening meal was a long time but was functional and relatively cleanEvening meal - same menu as lunch, same surcharges and same format for starter main, no swap to pudding Breakfast - pre ordered again limited menu, no options to have what you wanted so had to have what was on the menu, small cereal selections, no fruits, juices and coffee and teas availablePersonally for £100 for stop and breakfast NOT including spa a-bit expensive, spa £45pp with lunch the previous day so for a £190 weekend it’s a-bit on the expensive side giving the limited options.Wouldn’t rush back but good if there is a deal INCLUDING the spa, wouldn’t bother stopping over

Wow. The staff are fantastic. The food is the style of food you would want in a Gastro Pub.... IF YOU ARE LOOKING FOR COVID SECURE this place is amazing. They give you the “night out at a pub” feel whilst being very secure. Come here. Enjoy. You’re safe. Excellent!!!

We have just returned from a two night stay at the Three Horseshoes. We booked through secret escapes. The dinner bed and breakfast package was very good value. Paid extra for a spa afternoon and again that was lovely. Staff were very friendly in Spa, reception and restaurant. Felt very safe in the current climate and their covid secure processes are excellent. I wouldn’t hesitate to recommend this hotel and their facilities, it was a very wonderful mini holiday

Had a few trips here whilst staying locally, it's a lovely location with great views over The Roaches. On a sunny day, the beautiful back garden area is a great place to chill out over a couple of beers. We also are here a couple of times and the food was good rather than great and it's not the cheapest place to eat. Probably worthwhile but don't expect fancy cuisine.

We have just visited the Three Horseshoes and what an excellent experience it was. From start to finish ! The staff were very attentive without being over the top. Drinks order was taken and within 2 mins they arrived. We had starters which were delicious and then had the carvery ! Very Covid safe and fabulous at that. Pud was again lovely. I could not find anything to fault on this lovely Sunday afternoon! Keep the good work up guys. You are doing an absolutely amazing job !! Xx

After a long walk on the Roaches we decided to pop in for food. The inflated prices suggested that the food would be top notch. After half an hour we were brought two meals on child sized plates that had clearly been pre-prepared and microwaved. We were then brought the veg, which was a side plate sized portion that included a carrot and cabbage covered in melted cheese which had also been microwaved. After about two minutes of disbelief we asked where the rest of the veg was and they said that was all we had between two people. We requested more and they reluctantly brought another portion just before we finished. This time it was a small piece of brocoli and cabbage covered in some sort of sloppy white goo.The roast potato's were rock hard and completely dry after being microwaved, the portion sizes were a joke, the stuffing was like slime and the gravy had clearly congealed and dried out before being reheated. Coincidentally, we were both ill with upset stomachs after eating this slop!Dreadful! Avoid at all costs!

Oh what a shame! We were looking forward to our stay at the Three Horseshoes but unfortunately we have been very disappointed. Our room backs onto the outside spa and we were woken early whilst people cleaned. All the time we have been in our room we have heard people talking loudly outside our window in the spa area. We have had to have the window open because the room is so hot and doesn’t have aircon.We had to preorder our food. Yesterday at dinner we had to wait over an hour for our starters .. prawn cocktail and pate, despite pre ordering. This evening we arrived 20 minutes early but were told our table was not yet ready. We ordered a drink at the bar but could not find anywhere to sit as all the tables (the majority empty) had reserved signs... so we sat on a reserved table. I don’t quite know what they expected us to do when they said we could not go to our table? It goes from bad to worse. My partner ordered soup and it tasted burnt. We then had pie and a roast. The pie was served with raw, cold kale. We returned it but it came back and was still cold. I had a roast .. I asked for beef, but was served beef, pork and turkey? The yorkshire was flat and undercooked, the mash was solid and the roast potatoes were soggy. Need I go on? Oh yes my partners triple fried chips were limp and covered in fat. We are supposed to be eating lunch tomorrow but are seriously considering not to bother. The location is brilliant and it is a shame that the restaurant lets it down.

It was the worst afternoon tea I've ever had. I brought 'Afternoon Tea for 2 with Bubbles' for £50 through BuyaGift as a gift for my mom.Firstly, on the Three Horseshoes website it states that their individual price for afternoon tea with bubbles is £19pp, a total of £38 for two. Not £50 which was the value of the voucher. Obviously there was a choice of many locations but my mom chose this location as it was one of the closest to home and we knew of a few people who have got married here.The service was awful, the food was even worse, the venue itself was lovely but definitely not the place for afternoon tea. We arrived and we could already see the food waiting on the side (uncovered) in the restaurant, for all to see/touch. Not only was the food going dry and stale sitting there uncovered but there was several flies flying around too, which made the fact the food was uncovered even worse!I had tried to call ahead 8+ times to tell them that I was a vegetarian, but there was no answer. So on arrival I informed the woman who greeted us. Which then I was eventually presented with homous on bread. Nothing more, nothing less. It tasted awful and I did not eat it.The sandwiches themselves were not 'finger sandwiches' as stated on their website. They were stale, half cut up slices of bread. We had 4 each, with rationed fillings in all the others, my mom also didn't eat all of hers. The scones were huge, dry mounds. Served with 'clotted cream' and 'fruit preserve', more like cheap tasteless jam. As for the service, the woman who greeted us was not the most friendly, she sat us at the table and asked if we would like coffee or tea and then she never returned after that. There were another two members of staff who were very friendly but again never returned to the table once they had given us our food/drink. At one stage I had to get up to go and find someone to ask if we could have more jam as they appeared to be rationing that out too. No one came to ask if everything was ok or if we would like anymore drinks. Also, from where we were sitting we could see the woman who greeted us and another member of staff, standing in the open restaurant area eating food whilst serving, which I don't believe would be considered as following Covid guidelines as they're touching food to their mouth and then serving other customers. I have also never been to a restaurant where it's acceptable for staff to eat, especially with their hands whilst working - even before Covid restrictions came into place.The list goes on with the issues we had with this place, and it certainly wasn't worth £50 or even £38 as advertised via their website... Complete waste of money and time.

We stayed at this hotel and had to order our meal hours before dinning. Considering that others could come into the restaurant and then order I found this very poor. The food was nothing to write about I certainly wouldn't book to eat there again. Yes there were 'social distancing' measures in place but to be expected bok in advance the meal .......

We where staying in the caravan and motorhome club campsite Saturday 29th of August 5 minutes away from the pub. We pre booked a table for 2 at 6:30pm, We got there on time and had our dog waiting in the car as we had read that we could not take dogs in the restaurant. We where put in the Function room witch was very outdated compared to the lovely pub setting that we thought we were booking. We ordered our starters and mains at 6:35 And by 7 the people behind us that come after us had had there meals. We had to ask 2 people one at 7:30 and one at 7:40 that we had not yet had our starters then we were told that our order had not ever been put through. They apologised and rushed our order through. We were so hungry when the food finally come out we eat it so fast we couldn’t enjoy as much as we should because we were so hungry. While we where waiting we had 3 rounds of drinks which we wouldn’t normally do. In all bad customer service, no one came to us or realised that there was a problem with our order. We would still be sitting there now if we didn’t say anything. There was no discount given. We would have booked for the Sunday lunch the next day but because of this we did not.

This is rated 4 star by the AA and it does have a certain feel about it that warrants that. The restaurant is comfortable and the food is good. Ample parking and in good weather has a good outside area with lovely views. Overall a good option to either stay or eat.

A fantastic stay once again, beautiful room, lovely friendly staff and wonderful food. Well deserved five stars! Look forward to visiting again.

After being let down at another local eatery we stopped here and hoped they had a free table. We were there around 5.30pm and they were so accommodating even let us bring in our well behaved dog and gave him treats!. Food service started at 6pm and our meals were served 10mins after. Really good COVID systems in place. Friendly staff. We have the supreme chicken and gammon. Absolutely tasty and moist. Thank you so much!

We stayed two nights at the hotel, with a package which included dinner. The first night was very decent (a good 4*) but the second night the food was not as good and the chips were soft and soggy. Sent back once, but not much better second time around! The waiting staff were also brilliant on the first night, not so good on the second. Apparently they have part-time furloughed staff so you either get the A Team or the B Team!

We have just returned from an extremely disappointing meal experience. We booked our meal for 7pm and tried to order at 7.20. I say tried because our first 2 choices were sold out. So no fish & chips, no Seabass. But we were then informed that there would be no hand cooked chips - only frozen fries. We ordered Steak pie with buttered Kale - an then waited 1hr 25 mins for it to arrive. At that point we were told that cabbage had replaced the kale as they’d ran out of that also. At this point we asked to speak to the manager - and can I just say we have never done this at anywhere else previously - the manager said that “ they had a busy lunchtime and sold out of everything “ and “ they did not have enough staff or time to even prepare any more chips “ and “ they didn’t have enough staff working “We understand that Eat out to help out has resulted in busier evenings but as an established restaurant they should be able to cater for pre booked customers and even know the potential Capacity of walk in customers. Needless to say we will never be returning here and nor would we recommend this restaurant to anyone we know.

We visited The Thee Horseshoe’s on Tuesday 28/07. Very well organised with hand sanitiser stations set up throughout the bar and restaurant. The table service, via the app, worked really well and all the serving staff were very good. A credit to the management. Food quality was fantastic with everyone enjoying their meals. Keep up the good work guys. We’re looking forward to coming back again soon.

Amazing meal with family, the first time my wife has ventured out since 17th March so I’m happy she had a great time! Food spot on, and a special shout out to Mark for looking after us. I know things are strange in the industry at the moment, and you can’t compare to time pre Covid, however the Three Horse Shoes have done everything in my opinion to operate a high level of service, great food but safely. Well done and thanks! Great to have you open again, and nice to see you busy. If you’re worried in any way about going out, give the Three horse shoes a change to show you how it can be done. Top Pub, Top People, Top Food!

Visiting for evening meal two days after opening again. There is a limited menu but enough to chose from. Prices a little steep especially starters and puddings at £6.95. Have to download App to order however where there are choices on menu they are not on the app e.g sauces with steak or accompaniments with flat bread, so you still have to ask. One way system in place and encouraged to keep distance however staff not 100% vigilant, for example on our way out we had to step aside to let waitress pass as she just walked straight towards us!Starters came without bread for pate or garlic butter for flat bread, had to ask for these! Garlic butter was sour and split so swapped for hummus which was fine. Mains were ok however bun for burger was a little too burnt. Salt was brought and handled by waitress without gloves. Overall a strange and not really relaxing experience. All a little tense on both sides. We totally understand this is all new to us all but it does feel like because customer service cant be ordered on the app it has been forgotten in the new normal!

We stopped at lunchtime after a long walk around Tittesworth Reservoir. We had the Senior Citizens carvery. It was amazing. Good value for £7.95Went back on Thursday night for the steak night 2x steaks and free bottle of wine £30.99The fruit merangue is fabulous. Real fresh fruit and chewy merangue.Wonderful staff and helpful too. Owner also very pleasant. A good family run pub.

Visited on Saturday night as a table of 4 adults and 3 children, it was easily the best meal I have had in a long time.I started with goats cheese croquettes which were very flavoursome and served with a lovely salad including apple and pear, I then had the lamb which was fantastic. My husband had the beef dish which was also excellent, the whole table enjoyed their food, we couldn’t fault any of it (well maybe I’d have preferred the kids sausage & mash to be served with veg but that’s a minor point).Overall a lovely night with great food and service, we will definitely return when staying in the area again.

We stayed 2 nights via a Secret Escapes deal. We had a garden room with hot tub. It was brilliant a bit cold with the snow but very romantic. The deal included the use of spa and the beach hut experience which was different but v good. The food was brilliant, I had wondered if it would be a restricted menu due to the deal, but the choice was fab. Mushroom starter lush and the Beef Skillet amazing. Regarding a pudding definitely can recommend the chocolate brownie. All in all a great few days

After hearing good things we decided to go for lunch. On the whole it was disappointing. The food was average and in the case of the vegetable lasagne very average (veg and a bit of pasta that was luke warm). If I had known that you could be joined by people in dressing gowns from the Spa I would have chosen to eat in the bar rather than the restaurant. There are much better value and nicer places to eat. Will not go back.

Beautiful food,good service and very comfortable.we were a family of six with two young children and were very well looked after.

We had an overnight stay to include an evening meal and then a day in the spa the following day. All of which was perfect. The room and bathroom were beautifully clean, the bed was very comfy and there were lots of nice touches (like the mint imperials). The restaurant although not busy when we dined was very comfy and cosy, lots of candles and a log burner. The food was plentiful and delicious no complaints at all and the service was great, chatty but not in your face. The spa the following day was amazing we really enjoyed our time in there, the beach hut experience was very original and very enjoyable as was the outside hot tub and back massage. All the ladies in the spa were very friendly and helpful and again it was super clean. It’s not a big spa and we were lucky that the day we were there it was fairly quiet so we had plenty of room to sit and enjoy things together. My only niggle and it’s a minor one about the spa was that the robes provided smelled a bit off, like damp washing it was a bit off putting. All in all we had a great time and we’ll probably come back in the summer to enjoy the delicious food and beautiful gardens and outside areas.

We went as a large group to this restaurant and again it did not dissapoint. Good service throughout. Good views. The carvery was also very very good with plenty on offer and cooked to a good standard.