Hotel Rudyard Carvery in Staffordshire Moorlands

Not a friendly place asked if we were eating said no thanks just a drink staff never came back to serve us so walked out and went for a drink in leek

We arrived at our table and we got asked for drinks so we ordered drinks and food, the waiter proceeded to tell us to wait before we get our food for the que down as they where queuing to the door. 10 minutes passed and the waiter tells us you might aswell join the queue as it isn’t going down. We waited for 40 minutes in the queue to get our food and when we finally got back to the table our drinks were warm and flat. The food was a 3 out of 5 it was look warm and the turkey was dry. Better off at Toby carvery 🤷‍♂️

Fantastic pub, food delicious and staff so friendly and efficient. My dogs were made to so welcome, great time had by all, thanks

Hidden away, just outside Leek in Staffordshire, this old scenic hotel stands close to the lake of the same name. We enjoyed our visit, great beer (Draught Bass) and great food (Steak and Ale Pie) even the music was to our tastes, a bit 60's but I just remember.

Food excellent, staff so friendly and they all loved our dogs

I have not visited the hotel for a while, and the improvements carried out here are a real credit to the management. The work done internally and externally has really updated the hotel and made a very warm and cosy environment inside. We reserved a lunchtime table for a business meeting. Very nice location in the window with beautiful views. The service was very prompt and professional. We ordered a steak, the Dunwood burger, and a chicken pie. The food was excellent quality. Water was provided for us on the table in advance, which was a nice touch. Very good value for money and will definitely be returning in the future.

I called in on Monday for lunch after a walk around Rudyard Lake with the kids having not been to the hotel for several years. And wow what an improvement, the place has changed so much! The menu is absolutely fantastic! the food was incredible! There is a whole gluten free menu! Not just options but a whole menu! The food was amazing, the service was spot on. Will be visiting again soon.

Lovely food and staff really nice Highly recommend The chips are really nice and you get a good portion. The surrounding is beautiful and will go again

Went to the hotel restaurant for breakfast. The food was amazing and the people were very helpful and kind.

Stayed for one night for work. Staff were very accommodating when I asked to switch rooms as there wasn't a shower in the bathroom of the first room. Came down for dinner and despite sitting and waiting for fifteen minutes I didn't receive any service so I went elsewhere to eat. Tried several times to get the attention of the waitress and even started to talk to her as she walked past me but no acknowledgement. The room was insanely hot when I arrived, it was a pretty warm day and all the radiators were on. Cobwebs everywhere, stained wallpaper, stained throw cushions on the bed, no sockets by the bed, bed was uncomfortable and the TV was really high up on the wall so a bit awkward to watch. For the price (£130/night) I would expect much better service and standards of cleanliness. Aside from the waitress who ignored me all of the staff were very friendly and helpful.

Wonderful location. Service was spot on and the staff went above & beyond. Definitely will return

Very nice expensive for the quality and portion sizes of food. Ordered: Rudyard Burger this was an exception to the above comment. Gammon Steak: small, alot of blood on plate, small clips portion, over priced. Scampi and chips: would be better suited to 'light bite' massively overpriced. The location is always beautiful and we had a wedding fair when we visited. Would not return for food and would recommend bringing your own food if visiting Rudyard. Would not recommend for families with children as this is not the atmosphere here, unless sitting outside.

Amazing place great location staff wonderful food fantastic. Staff very helpful and polite. Went for a weekend away with family. Definitely recommend

Good tea and coffee, lovely location by the lake.

Absolutely Fantastic We booked after reading very positive reviews, Our stay was booked as we were attending a family Wedding nearby, Staff were lovely, friendly and very attentive, our room was lovely clean/spotless, location and scenery was idyllic, breakfast was amazing, you could tell all the ingredients are locally sourced, definitely be visiting/stay again and would 100% highly recommend

Had a lovely sandwich and chips and a pint after a walk around the lake

Ideal as we were at a wedding nearby.Staff all very friendly and efficient.Our room was excellent with garden views from the bay window. We even had a bat making a friendly fleeting visit. Also the weather was beautiful.

Had the best customer service from Jake today, such a nice guy, chatty and friendly. Lovely area and beer garden too xxxx

The Million Donner was cold. The fish cakes ok. But the Greek salad.. a bowl of iceberg lettuce with a little feta and a bit of tomato.. £14!! Ridiculous.

Fantastic location, amazing food, great decor and outdoor area.

We parked here for a walk round the lake, and stopped for lunch afterwards. It made me wish we were staying here because this is a beautiful hotel in a perfect spot. The food was excellent and servings very generous, staff were friendly and the £3 car park fee was deducted from our food bill. Would highly recommend.

Lovely spot to eat or drink after a beautiful walk around the lake!

Great place for a drink and bit of fresh air.

Great for a hot chocolate midway through a walk in the countryside.

Not nice food at all. Were told on arrival there was a street food menu and limited regular menu. The food came out very quickly but wasn't good, we didn't finish it and thankful we bought snacks in the car for our overnight stay! Would not recommend.

Amazing! We had coffee breakfast everything is stunning will definitely be back too try the pods!

Cracking 5 mile walk then finish off at the pub 👌

Fabulous finish to a gorgeous walk around the lake. Fast and friendly service, yummy food.

Really nice place, great view, great food. Bar was a bit overrun, staff were struggling and the beer is waaaay over priced. Could do with some kids play equipment in the outside space, they have room. One staff member got kind of grunoy about us being in a pod without reservation, not using it just looking, but she scowled alot. Will definitely come again, though it needs some finessing, especially for the price.

Visited today with my sister. Both ordered ‘cheese and onion jam sandwich’ £13.95 each. The bread was stale, it was absolutely rock hard, we both left it. The ‘onion jam’ is actually a very chunky chutney, so not as we expected. Complained to both the waitress and gentleman who appeared to be manager. Absolutely nothing was done to compensate a pretty poor meal, all we had was an apology and they made the chef aware. Unfortunately won’t be returning for food, it’s a shame as couldn’t fault anything else and we visit the lake regularly.

Went for a friends birthday, and we hired one of their dining pods. The food was great, the service was excellent, and the pod dining experience was amazing.

Can’t fault the place. Visited for lunch twice in a week. Customer service was excellent and home cooked food was perfect. Wide range of choice to suit all dietary requirements. . Dog friendly too in the bar area.

Was ok bit couldnt get a table staff didnt tell us we could eat in cafe area found out by accident food very good location stunning

Beautiful food and great service today for my friend’s birthday. We had one of the pods outside and it was fab. Thanks Rudyard Hotel for a lovely afternoon.

Great location for a drink after a walk along the old railway tracks. Can recommend the hot chocolate!

We went to Hotel Rudyard today for a carvery after a walk around the lake with friends. The service was spot on , the food was all fresh & tasty. We will definitely be returning.

Had lunch in the pods. The pod was lovely, cosy and warm. Service was 👌 Food was delicious 😋 Many thanks Xx

Economic carvery. Good value and taste.

We used to really enjoy coming here for Sunday dinners every other week, however it has been around 2 years since our last visit (as we moved quite a distance away) unfortunately we were a little disappointed. We waited at the 'please wait here to be seated' sign, however, nobody came to us (even though 3 young members of staff were huddled around the end of the bar - in full view of us and others waiting behind us) so we decided to go past and wait at the bar to hopefully be seated, however, even stood right next to the 3 young members of staff (we were a group of 5, so quite noticeable) we were still not greeted and asked if they could help us, or even take the time to say 'sorry, we will be with you in just a minute' if they were busy. Unfortunately, they continued to stand at the bar and talk about money. A lovely (and I can't express this enough - LOVELY) older gentleman behind the bar asked if he could help us. He quickly got us a table and helped in any way he could. He had us waited on, and he even got our girls some colourings when asked if they had any, and apologised for any delays in being seen to by the younger members of staff. We had our drinks order by a young female member of staff, which took awhile to come and ended up missing 2 drinks off the order, but they came in the end. And then food orders. However, again, we ordered another round of drinks off of a young girl (which didn't arrive) and then mentioned it to a different young girl who came and asked if she could get us anymore drinks, to which she disappeared, but our drinks never arrived. Our children were getting quite disruptive at this point, so we decided to get the bill and leave. If it wasn't for the older gentleman of whom was just lovely, we would have been very disappointed. So thank you for making our tea a bit better! Hopefully your young staff members get a kick up the bottom and take their jobs a bit more seriously! 🙏

We went for Sunday breakfast in mid January. Hubby had Full English, I had oatcakes. Service was quick & food turned up promptly & hot. Delicious. 😋 Hotel is lovely & the proximity to the lake is fabulous (obviously!) There are also pods outside to dine in, although I don't know about the details. Presumably you need to book & pay, but they look like they'd comfortably seat 6 (8 would be snug).

Another great two day stay, woke up to a winter wonderland. Initially booked a one night stay as not sure how good this place was. 10 seconds after arriving I knew I was onto a winner here. The room was beautiful and tastefully decorated the Bar, restaurant and outside areas equally as stunning. Later I booked for the following evening too. . Great value for money . Amazing Staff . Absolutely stunning Breakfast . Spotlessly clean and tidy everywhere . Biker friendly . Beautiful bedrooms

Staying at the Rudyard Lake Log cabins the Rudyard Lake Hotel was a quick 5min walk. The hotel is in a beautiful setting by the lake and is obviously very popular with local people. The hotel, bar and coffee shop are all very dog friendly and we greatly appreciated being able to sit inside in the bar area with our dog as we visited in a very wet and chilly November. The staff are very friendly, helpful and welcoming to new customers. We thought the prices of the food and drink were very reasonable compared to our own local pub. We had an evening meal and were very impressed by the food. My husband had the Cajun chicken burger and I had the fish pie. Both were presented nicely, good portion sizes, very tasty and served hot ( my pet hate is Luke warm food). We couldn’t fault the hotel at all and would definitely recommend it to anyone visiting the area.

Greeted by very friendly staff on arrival who showed us to our room. Very spacious room for family of four sharing with a double bed, bunk beds and one single. Evening meal was fantastic the only thing to let it down they forgot one of the mains which was a 15 minute delay. Offered a free drink but don’t drink, maybe discount on bill would have been better. Breakfast was beautiful again with professional and friendly staff to greet. Thanks for a wonder stay definitely would stay again. Watch out for the ghouls and ghost chatter in the night.

A welcoming venue, food lovely. Great stay yet again..Friendly staff, can't do enough for you... Great carvery in a pod... Breakfast tasty and filling too..

"The carvery is ok on a Sunday". So we thought, go on then, we'll ignore the reviews and try it on a Wednesday. We shouldn't have.

Lukewarm carvery. One slice of beef which was actually nice and the rest was lukewarm. The mash potato seemed like instant. The drinks order was slow. We had to go to the bar to ask about ordering deserts. The deserts were disappointing. The sticky toffee pudding with custard was cold and the Rudyard mess was a mess, with squirty cream sour fruit and shop bought meringue! Harsh but true.

Went with a friend on a Saturday afternoon for bubbles & brunch in a pod! We had the best day. Jo could not have done more for us, she really is fabulous. Dan on the bar was also amazing. They made us feel really special and the food was delicious. I opted for the BLT & added fries. My friend had the chicken burger, which she said was really tasty. The cocktails were fab and Prosecco really nice. Would highly recommended this experience.

Lovely hotel in a beautiful setting. We had lunch and an overnight stay with breakfast. All the food was very good and the staff very friendly. Rooms were of good standard. Would definitely stay again

My wife chose this hotel whilst our son was on a residential up the road. We came last week to check it out and had a lovely breakfast outside on the terracing. Tonight, Myself and our daughter came to visit and have a bit of dinner with the wife. Couldn’t believe how somewhere so nice was so quiet. Had a lovely meal, Nice food, well cooked, well presented and amazing only £51 all in. We regularly pay double for worse locally. Staff were lovely, they were having a bit of dinner near us and having a chat themselves which was fine it looked like a shift change over and we were the only ones in there. Such a gem of a place. Trying to find and excuse to visit the wife the next 2 nights now as well.

I came here with my sister and the staff (including the trainee) were absolutely amazing. The food was delicious, spot on and was all made from high quality food. Spectacular views outside and very welcoming atmosphere. Highly recommended for a lovely meal out👌

Hotel is in the process of being developed. The room we stayed in was well appointed and lovely views over the valley. the Food was substantial and good, but the downstairs still needs further development

what a lovely hotel and lovely surroundings all the staff made us feel welcome and the food was lovely thank you to Mackenzie, Joanne, Millie, Jude, Jake, James, Diane, Debbie, Kind Regards Steve and Michele Petryszyn

We had a very positive experience. Plenty of staff on duty, all friendly and efficient. Good sized tables, light and clean. Lots of choice on the menu and our meals were good. Waiter/waitress service. Toilets excellent. Didn't look at the Pods but sure they'll be a success.

The first time I went here for breakfast, a few months ago, it arrived after a very long wait and it was virtually cold. It had obviously been left in the kitchen and forgotten about until someone noticed it. Because the other two cafes in Rudyard were closed, and because I was very hungry, and against my better judgement, I thought I'd give them another chance. Mistake. A couple of minor things: got wholemeal bread instead of granary when I'd specifically asked for granary and wasn't asked what sort of coffee I wanted. But hey ho, no drama. However, the sausages were of the cheapest kind it's possible to purchase. They had a horrible plastic skin and the interior was like highly processed dog food. It was like eating a cheap sausage roll wrapped in cling film. But the reason I'm bothering to write this review is the attitude of the member of staff I complained to. She said 'Everyone loves our sausages, I'm sorry that you don't like them.' Her tone implied that it was my fault and that I was being a pain for complaining. She obviously hadn't passed my comments on before she went outside to smoke with her colleague because when I left the guy on the till didn't mention it. A refund or apology would have been in order I feel. All businesses cock up from time to time: IT'S WHAT YOU DO ABOUT IT!

We had a fantastic evening in the new dining pods. Service was fantastic and the steak night was great value. The locally sourced award winning T-Bone steak was perfectly cooked and excellent value. Plenty of room for 6 of us and a really enjoyable evening in a different environment.

Waited over 50 minutes for a breakfast. When I complained, I was advised that it would be another 15 minutes ( which suggests that they hadn't even started ). We left and won't be back. This isn't the first time we have had a long wait. It wasn't at a busy time ( 11am) and there wasn't many other customers.

A very disappointing meal I had the festive turkey only to taste instant mash finely thin carrots yellow broccoli thin watery gravy no roasts or stuffing absolutely tastless not worth the money would not recommend at all would have been better going to get a...

Good choice of veg. However beef tough and a lot of fat. Some of the veg was cold ,however the cauliflower cheese was lovely

Always a favourite lunchtime venue but this was our first visit since the covid outbreak and what a pleasant surprise. This place is going from strength to strength with ongoing improvements and changes. The landscaping project has opened up the views of the valley and...

Excellent service, we were seated and our drinks were promptly delivered. We found the carvery to be just amazing, well cooked and presented, the beef was especially delicious. The staff asked if everything was ok half way through our meal, and it was. Thank you...

Ate in the restaurant when staying in the hotel just after the Bank Holiday. Unfortunately I think they'd been caught out by how busy the locality had been. Added to which a member of the kitchen staff was off sick. Only residents could be served...

Waited nearly an hour for food . Disappointed with portion size , quality and over priced . Normally a good place to eat and drink .

Had a lovely carvery today. Nice clean place and staff were friendly and helpful. Was hoping to catch the Leeds match but no tv lol

Firstly we paid our food order, 30mins later seems they had lost it, eventually they found it, we waited and it came out, I had fries, cheddar and red liecester sandwhich with chutney, when it did come out it was cheddar cheese and cottage cheese!!...

Nice meal sat in the garden on a hot day. Chips were not fully cooked but otherwise good and my friend had prawn sandwiches which were lovely. Nice steak and black pudding pie of the day for me. Service friendly and no waiting around. Good...

Rudyard Hotel pretty much has the monopoly on food around the beautiful area of Rudyard. So with that in mind you would think they’d want to excel in their food given all of the day visitors, holiday accommodation guests and of course the locals. Sadly...

New owners excellent food and staff, wonderful setting. Now revamped and a very nice place to be. Restaurant cafe and bar, all revamped and now very good. Dinner quality very good as are the cakes. Interior now looks very nice, friendly obliging staff, child friendly...

Its was our first Valentines Day so we chose to dine here. What a wonderful meal and experience we had. The food was Superb and the Staff are friendly and happy there is such a lovely atmosphere. The location is perfect . Its a definitely...

We dined midweek & choose the Chef's Special = Hunters Chicken = It was Fabulous..! It came with Fries (= they were Lovely and Crisp+Hot and were a nice portion) and a 5* Salad (= it was the BEST side-salad we have tasted in a...

Visited with family members after a lovely walk round the lake. We were welcomed and shown to a table by a lovely lady with blonde hair and a pony tail and she took our order. Two burgers, halloumi fries, steak and ale pie and two...

After a long walk around the lake, we were ready for a rest & some lunch, & we weren't disappointed with the food or the service we received. Been here once before for a carvery, which was really good, but this time we chose off...

Really well cooked carvery, everything hot and a nice selection of vegetables. The veggie option looked nice so I might try that next time. We both had a mini crumble and coffee for dessert and both really enjoyed that as well. The staff are really...

Visited for a carvery on a Sunday and we were not disappointed. Perfectly cooked vegetables, not the generic over cooked mush. I usually resent paying for food that I can do better myself but the selection was appealing. We are vegetarian and got called the...

I dined here while staying at the hotel! Had a full English breakfast both days which was nice! Had burger and chips both nights and sat outside in beer garden!

Excellent ambience, attentive service and the food was quick to the table. The portion sizes were very generous. Free parking in the hotel/restaurant car park if you spend £5 or more.

Parked on the Hotel car park and took our dog Molly for a lovely walk around the lake today. On our return we decided to have a coffee and a bite to eat at the hotel. We were greeted by the owner who welcomed us...

The only good thing to say about our lunch experience today at the Hotel Rudyard was the lovely setting! Such a shame that the grounds and location are wonderful but the restaurant food and service are so abysmal. There were 3 of us- 1 halloumi...

We went to Rudyard Hotel today for a three generation breakfast so that mum could catch up with her grandkids. After getting stuck in traffic we arrived at 11.55. I was aware breakfast only served until 12pm so I knew we were pushing it wanting...

Dined outside in the lovely big beer garden. Was disappointed the roast dinner had be taken of the week day menu, so settled for the gammon. The food was just about average, whilst the service was poor. Plenty of staff, but seemed very unorganized. Meal...

I have visited the restaurant many times before however this was our first visit since the hotel has changed hands. We had a starter and two dinners, beef and turkey, we were both very disappointed and left the majority of our meals. I really don't...

The food was basic but what let this experience down was the appalling customer service. On arrival we were told to take a seat anywhere in the garden and it would be table service. It took 20 minutes to get served despite being reasonably quiet....

Excellent food, service was great, very attentive. Burgers well worth the money, Pie nice and hot. Worth the money. Lovely setting, although we sat inside which is what we wanted Defined worth a visit

Such a great location but the hotel itself lets it down badly The hotel itself is dated and The food was edible but far from good the staff were inept infact I’m still waiting for the salt and vinegar as it never turned up We...

We were looking for a hotel for a night whilst in the area to collect a new car and what an absolute find. Unfortunately, we were late arriving and we had a telephone call from Dan to ask if we were OK and to reassure...

We went for a dinner in the gardens, and have to say the service was first class, the staff were more than helpful, All the staff were polite, pleasant and professional, we enjoyed the food, . We had a very very bad experience last year...

We went to the Rudyard hotel for the first time in 2 years and I have to say what a fantastic improvement the new owners have done. It’s really well run and is extremely clean We had drinks and snacks really good. Well done to...

Visited last week with friends, not been for a while and was pleasantly surprised. Had the Rudyard burger it was amazing. Staff were friendly and I felt safe with the current distancing rules. Would recommend and visit again

On Bank Holiday Monday, I visited the Rudyard Carvery expecting to experience their Carvery which I have always found to be exceptional as I have visited numerous times during the past 12 months. The last time I visited was at Christmas in a group of 20 people and I was always confident of bringing a individuals who had never been there before.However, yesterday I was greatly disappointed. I could understand that a restricted menu and ways of serving would be necessary due to Covid 19. Never in my wildest dream did I think that the amount of food would be restricted. To my disgust, I received a basic dish of meat accompanied with root vegetables and yorkshires which was far from being hot. If I needed extra vegetables which I would normally select from the Carvey hatch, I had to pay between £1 and £2.50 each for a portion of peas, macaroni cheese and additional vegetables. I did complain to a gentleman who called himself the deputy manager and I was informed that they had to restrict due to the virus. I replied that if they needed to restrict the amount of food served, then they should reduce the cost of the carvery from £9.95 to £5.00 since they were receiving a Government subsidy throughout August. I made it very clear that if this sub standard service was to continue, then I would never be returning to eat at the carvery ever again. Neither would the group that have visited on a regular basis.In my mind, if this appalling service continues, then I see that this will be the end of the road for the Rudyard Carvery. I have always regarded the carvery as one of the best places to eat and if I am not sire of anywhere else, I have always turned to the Rudyard as I know I would be guaranteed an exceptional carvery roast. So I quite sure I will never be frequenting this place again.

100% greatly recommend this establishment to anybody for the food and great service service with a smile staff very polite food was 100% well worth what you pay for 👍

Visited today with family amazing location with warm friendly staff. New menu on offer due to Covid restrictions and the food was very tasty and wonderful. Will return

This hotel proudly advertises it's carvery, the fact it's served daily makes it sound wonderful, it sets expectations because surely an establishment couldn't serve such frequent roasts if the quality was poor right? Sadly this is not the case, perhaps during peak times on peak days the quality is better but on our visit it proved to be wrong. We visited on a weekday evening, there were people drinking but not so many eating. I opted for the carvery and as soon as I began to plate the food up regretted the decision. Over cooked potatoes and meat, most likely days old left drying under the heat lamps. None of the vegetables cooked, gravy resembled dish water honestly it was without a doubt the worst meal i have ever tried to eat.If you advertise carvery food all day or any food for that matter you should make sure that it is edible. I feel even my one star rating is too generous but it is required to leave a review.

I had the carvery today and it was not very nice.The meat was ok but the rest of the dinner was very poor.The veg were oily the Yorkshire was cold the stuffing balls weren't cooked and the gravy was so thin it was like water.It is usually good but today was awful.

First time for carvery and I couldn’t fault it ... plenty of meat choices .. turkey beef hunters chicken and a homemade pie .. lots of vegetables yorkies and pigs in blankets ... staff very helpful and friendly .. you can even book a private room if there’s a big party .., overall great

We stayed here for a friends birthday party and decided to eat in the restaurant. When we went down for dinner the food was sparse and looked decidely unappetising. There was no one serving and we had to go and find a member of staff. I have to say the food did not flatter to deceive.

Visited again here for their Carvery, the food was delicious and good value for money. The staff were chatty and friendly. Would recommend definitely to visit

Although I have been here for lunch in the past, our visit for lunch on Thursday 21 st March 19 was on the spur of the moment. The restaurant was fairly busy and it was clear that the carvery was popular My friend had a piece of turkey and ham pie and I had a turkey carvery. The pie was apparently a bit short of turkey but my turkey was tender and tasteful. Special mention should be made about the wide choice and quality of the vegetables on offer. They were extensive and cooked to perfection One of the best I've had for a while

Went back to The Rudyard Hotel for lunch today for a carvery we have enjoyed it in the past but today it was very poor all the veggies were hardly warm and very badly cooked. The meats looked very dry and over cooked and again not very hot. the gravy had no flavor and again almost cold. We were expecting better as there is new people running it now. Staff were few and we could not speak to anyone as staff just seemed not interested . We will not be going back until we hear it has improved.

Visited here again but with four friends this time, lovely atmosphere and friendly staff. Food leaves a lot to be desired, cheap and it shows...everything is put into little pots -*weird*....I didn’t expect to have to put my own cranberry sauce on a turkey and cranberry sandwich- if I didn’t want cranberry I would’ve stated when ordering- same goes for my friends beef and horseradish (all frills no nickers).

Visited today and thought the carvery was ok - and very inexpensive. My wife greatly enjoyed her glass of Malbec with her beef and I liked the Six Towns Brewery craft ale. We also liked the staff and the ambience. But what we really thought was good was the outstanding and beautifully presented Bread and Butter Pudding afterwards.

since the new manager has taken over there is a marked improvement all round ..happier staff,better presented carvery,more ales on tap ,a better experience all together