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4,1

Based on 826 opinions finded in 1 websites

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Nº 227 in 469 in The Vale of Glamorgan

Score
OpinionsNoteGoogle8264.1

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Enjoyed my nights stay here. Staff worked hard to deliver excellent service.

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Matt Long . 2024-04-24

MORE AT Google

Wonderful place, with welcoming staff! Good Ales and great food. The room is clean and cozy! I will return if I can! Good opportunities for walking around and to wind down after busy months of work!

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Laszlo Balizs . 2024-04-22

MORE AT Google

Meals were great and even better for the kids

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Wayne Hobson . 2024-04-20

MORE AT Google

What can I say other than WOW! Beautiful place, stunning location and just the best food! Staff are amazingl, friendly and attentive without being in your space. A very busy country pub that is a must for anyone who enjoys good food, good service and just brilliant people 🙌🏻

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Evah Burgess Pharazyn . 2024-04-13

MORE AT Google

My self, my wife and two year old toddler stayed here twice, on the way from the fishguard ferry and on the return journey 5 days later. When we arrived, we were greeted by a lovely man, very welcoming, showed us to our roo explained about the doors and gate being locked which we both thought was odd. We were happy with room as is was very spacious for our toddler to run around in with the travel cot we brought, the bathroom was very tight however. We asked for this room again if possible for the return journey. We stayed for dinner and it was excellent, food was hot and not too long of a wait for which I would never mind for good food. I had the fillet steak which is my favourite and only steak I'll eat. The menu states that's its only cooked rare and my god you can see why when it's cooked that way. Cook it my self the same way, 10/10 to the chef. We were driving from fishguard to London and its worth the detour for the steak alone. My smalie and wife's food were spot on too. Full marks. Breakfast next morning was good too, the lady who served us was pleasant and interactive with our toddler, you could see she was used to kids and when we had a hicup with cheese on the breakfast omelet she corrected it straight away, no fuss. Left very happy. The return journey was sightly different however, we got a phone call enquiring on what time we thought we'd besarrivingbat, which eas very nice to see them checking on the guests requirements prior to arrival. Nice touch. When we arrived a Sunday evening, you could see they were busy, we got the same room again as requested and happy with that. We booked for dinner but there was no fillet stake on the menu, I asked the waitress I'f she could check sith the chef which she did but there was none there only strip lion as per the menu. So instead or the stake I order ordered the roast of the day, Lamb which she looked some what dismayed by. My family ordered what they wanted and in about 20 odd minutes it arrived. The families food was was grand but mine was luke warm to cold. The lamb was cool, veg was cold, patotes luke warm. The waitress was busy taking orders and so much time had passed that I just ate it. At no point did she return to Check if the food was OK or we needed anything. You could see she didn't give a s#@t. Congratulations you went from 10/10 with the steak to 0/10 for serving cold food and poor to zero customer engagement effort. When we got back to the bedroom, both my wife and my self burnt our left leg/knee from the towel rad suitated right next to the toilet, we thought this was a poor judgment but when our toddler grabbed the towel rail and burnt his hand, this needs to be resighted else where. Then our lovely neighbour next to us started watching an action movie until after 11,bit challenging when ur trying to get a smallie off to sleep and when we thought these rooms were sound proofed. left dissapointed from the food on the second night and safety concerns on the towel rail.

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barry hayes . 2024-04-08

MORE AT Google

Best pint I've had in ages. Friendly staff in a beautiful location. Has a large outside play area for children

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mrploppy73 . 2024-04-05

MORE AT Google

Adult meals are abit pricey, but that's expected for what your paying for your taking children. £10 per kid (we had 3) for soft play, amazing meal and incredible flavoursome ice cream! The ladies in charge was abit on the moody side ,but that's expected considering they had their hands full. But they were still amazing and were on what ever you needed! It's hard to find a soft play area where adults can enjoy them selvs too. Would 10000% recommend this place! 👌 please visit this space to experience it yourself

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Dean Edmunds . 2024-04-04

MORE AT Google

Excellent Sunday roast...very tasty and hot...Excellent service too

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J MOORE . 2024-04-01

MORE AT Google

It's a pub. Good for family's and social occasions. Out door play area and indoor soft play area. Food lovely, staff polite and friendly

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craig morgan . 2024-03-20

MORE AT Google

Absolutely horrendous evening food was well over priced service was really slow even though the place was empty.will 100% not be returning .

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Jo Edwards . 2024-03-16

MORE AT Google

Nice friendly place....Good food

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Catherine Griffiths . 2024-03-07

MORE AT Google

Had a good meal and the kids loved it

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Cath Duddridge . 2024-03-03

MORE AT Google

Poor poor customer service we booked for Saturday 2nd march for a party of 18 people for our daughters 17th birthday meal and get together paid £30 deposit at time of booking only for us to arrive and be told there’s limited food on menu as they’d sold out of most items absolutely ridiculous as we booked with plenty of time in advance this ruined our daughters birthday as booking was 7 o’clock and was to late to find anywhere else for so many people poor management and if anyone reading this is thinking about booking this place book with caution. If we’d of not turnt up our deposit would’ve been taken they only agreed to return deposit because some family arrived early and bought drinks not even a apology shocking management won’t ever be returning and we use to frequently visit just really disappointed by them but u live and learn

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Alisha Mohamed . 2024-03-03

MORE AT Google

Location is not good, as it's impossible to get to if flooded and the roads are closed, room needs a good clean, I had lots of cobwebs of my ceiling and carpet was worn. The food is ok, but not worth the price, especially as I could watch the chef cook my food in the microwave. However, staff are very friendly, helpful, and welcoming. I'd stay again, but I doubt I'd eat there.

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Stewart Miller . 2024-03-01

MORE AT Google

The food is outstanding, good sized portions, good quality and taste. I've been there three times and the only thing that has let the place down is the service time. Today we waited 25mins for the desert to come out. Not sure I'll go again as it seems the same issue on each visit. But compliments to the chef, the meals have always been superb.

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steve Bishop . 2024-02-25

MORE AT Google

Excellent food Pleasant staff , warm welcome

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Samantha Rowe . 2024-02-07

MORE AT Google

As a regular visitor to this place I was left deeply upset on my last visit because of staff attitude. As a large group with no booking, I turned up 4pm politely asking if there’s any availability. There were plenty of empty tables and 2 tables had families/children sat at them. The man greeted us sat us down no problem. He then came to take orders, I ordered drinks and adult food starters, but asked if I could wait 45 mins to put kids orders in. (One kid on medication needed with food so needed to hold off a bit). I was shocked that the man said I need to order straight away as our table will be needed soon as it’s going to get really busy. He was very cocky saying he’ll come back in 2 mins to take kids orders. He brought drinks we just ordered, got his pen out and demanded to take kids orders, again saying remarks implying we need to hurry up, eat, leave. I reiterated I will be ordering kids meals but can he please wait. I asked how long have we got the table for (incase it was reserved later) he mumbled a reply but I think he said 2 hours (until 6pm). I assured I’ll be ordered before our exit at 6pm, he still complained how he needs us to eat and move on as it’s going to be really busy! I got very upset, I felt so awkward, I lost my appetite and did not want mains. We would have left as we were made to feel like we had to rush off and leave. We usually relax and buy drinks but didn’t want to do this even, so made my bill as small as possible. Would have left it kids enjoy playing in play barn. I approached a waitress and told her I’m upset and she was lovely, and I used her to take my kids food orders. She assured me I can order whenever I want and there’s no rush. 6pm came, the pub was EMPTY! Our table was not reserved. Which I found quite shocking that this man portrayed people would be scrambling for tables! Awful. There was one very grumpy old man serving at the bar who was awfully rude to me few weeks back. And he never smiles and don’t look like he likes people or life in general. As a regular customer paying overpriced prices to go there, this service is shocking. Thank god for the few staff that are friendly, it seems they know what the above staff are like and are used to complaints.

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THE WATER DRAGON . 2024-02-04

MORE AT Google

Great pub food was good. Friendly staff

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Paul Bulman . 2024-02-02

MORE AT Google

6 yr old Birthday party. 10 children, 11 adults. We ordered food and kindly asked the children get food 1st, adults see to them, then they can rdlax with their meal. Long wait, adults food 1st, I had finished mine before the youngest child got her meal. 4 adults had gourmet burger (with salad), no salad on any, after a mention, they brought salad, but meal almost finished then. £1.50 overpriced for the burger, good but not really good. Worst of all, no guerkin.

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Lenn Morris . 2024-01-29

MORE AT Google

Friendly, the kids loved it there.

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Ruth Price . 2024-01-22

MORE AT Google

Great food and drinks staff are the best

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Mark Abela . 2024-01-19

MORE AT Google

Had the rib eye steak not the best sorry In the back room very cold Do like it here but needs to buck up on the steaks very very dear. For what I got

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Jon Dyer . 2024-01-12

MORE AT Google

Just stopped for a drink mid-afternoon. Very pleasant. Richard, the landlord, chatted with us for ages. We'll definitely be back.

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Chris Hutchison-Hounsell . 2024-01-08

MORE AT Google

Nice pub, comfortable rooms, slightly let down by a disappointing cask ale selection.

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Graham Kantorowicz . 2024-01-02

MORE AT Google

Food was poor, salad in burger was very basic. I had the sensational burger. Definitely not sensational. Chips were oven chips. Not worth the money. Staff were absent, not a smile between the 4 I saw. Not one for negative reviews generally, but considering we paid over sixty pounds, the quality of food or service just wasn’t there

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Richard Boucher . 2023-12-27

MORE AT Google

Pub is great for family's. Fantastic play area for the little ones. Great food.

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JXSET REBOP . 2023-12-12

MORE AT Google

Excellent food & skittle alley. Staff & service excellent.

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Bryn Morgan . 2023-12-01

MORE AT Google

We ate here for a family birthday as quite a big party. Within the group we ordered a wide range of different items from the menu and everyone was extremely happy with their meals. All the staff were friendly and the owner was lovely. Lush cozy pub we will definitely be returning to :) The soft play area is a bonus for the kids and has its own area out of the way of the restaurant. Highly recommend

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Siân Ferris . 2023-11-20

MORE AT Google

We stayed at the Three Horseshoes Country Inn many times over the summer for work and we were always welcomed and always enjoyed our stay. The rooms are all really nice in our experience, having stayed in several different rooms over the course of the summer. Very comfortable beds, nicely decorated and furnished rooms, peaceful location, we slept very well. We would often arrive after dinner service but they were always very accommodating and would rustle us something up or would take an order phoned through on our journey over from Barry. The location is perfect for getting into Barry, ideally close and also lovely to be in the countryside. The staff were always great, particularly one young gentleman who I wish I could recall his name; he went above and beyond in customer service. The pub is a nice space to be, both inside and outside in the garden. A relaxing atmosphere. All in all highly recommended as a place to stay.

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Sophie Spooner . 2023-10-22

MORE AT Google

Can't go wrong here, prices are decent, kids love it, good park outside and grab soft play inside. The actual pub area is really nice for adults too!

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Jessica James . 2023-10-21

MORE AT Google

Room was not as promised as a family room. The bed was very uncomfortable - old creaking springs on mattress a restless nights sleep. Extractor fan not working in bathroom. Dust and cobwebs behind tv not cleaned for years filthy. Raised concerns to Manager at checkout (Jacob) displayed a very flippant attitude and told me to take it up with Booking. Com. Will NOT be going there again - Manager no Customer Sevice skills poor attitude.

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sid singh . 2023-10-16

MORE AT Google

The guy at the bar booked me in no problem and escorted me to my room, which was clean and cosy. The bar restaurant was beautiful, so if you wanted a night away with a loved one, this would be the place. The food was amazing, I had the sirloin stake, which was cooked just how I like it. The food is locally sourced, and you can tell. I would return.

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Dave Williams . 2023-10-13

MORE AT Google

Very comfortable accommodation. Clean and tidy everywhere. The staff were all really friendly and helpful. The food was delicious. Good choice of food and drink. Highly recommend. Looking forward to visiting again xx

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sarah carr . 2023-10-08

MORE AT Google

Lovely place to stay, great food, service and atmosphere, will definitely go back.

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Karen Vivian . 2023-10-04

MORE AT Google

My daughter complained about the lemonade tasting more like water and the barman gave her real attitude which was uncalled for

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Patrick Bardsley . 2023-10-01

MORE AT Google

Every aspect of my stay was excellent. Location-facilities-Staff-Food. Friendly atmosphere.

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Paul Brown . 2023-09-28

MORE AT Google

Went for the first time this evening with a big group for a family meal. The service was shocking. Meat came out on the plate as normal then waited 15 minutes for vegetables for my dinner. The portion of vegetables was shocking. I had 2 carrots and 2 bits of broccoli and a teaspoon of peas in a portion? I had to eat the roast potatoes and meat before the vegetables even arrived because they went cold. Very expensive for such a small portion with many problems.

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Abby Germon . 2023-09-24

MORE AT Google

Nice country pub, spent a lot of money outside since the last time I visited, very family friendly, only had a cider here, but it was all good.

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Honest Opinions . 2023-09-20

MORE AT Google

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