Three Church Road at St George's Place in Birmingham

Nice decor, lovely staff but very disappointing food. We came for a Sunday roast which for the price was shockingly bad. The food arrived cold, the lamb was chewy, they had forgotten the potatoes, the mint sauce was from a jar, the gravy tasted like bisto and was definitely not homemade. The potatoes arrived later but were disappointing- cold and not crispy at all. Everything tasted as though it had been hanging around a while. Other tables had ordered the afternoon tea and we wished we’d ordered that instead. The starter and dessert were fine, it was just the main meal which was a disappointment. Hopefully it was just a one off.

Had a lovely afternoon tea. The food was very nice and the staff very friendly. The only criticism that I have is lack of parking.

Review for Three Church Road Restaurant I had an incredible dining experience at Three Church Road Restaurant. The food was absolutely amazing—each dish was beautifully presented and bursting with flavour. The quality of the ingredients and attention to detail truly stood out, making every bite a delight. The service was exceptional, with a warm and welcoming atmosphere from start to finish. A special mention to Vinny, who was brilliant—attentive, friendly, and knowledgeable, making our meal even more enjoyable. His recommendations were spot on, and his professionalism added to the overall experience. The only minor downside is that parking at the location can be a bit tricky. However, there’s plenty of parking nearby, so it’s not a major issue. Overall, Three Church Road is a fantastic place for a meal, whether you're celebrating a special occasion or just enjoying a great night out. Highly recommended!

Hello namaste I am from nepal We are interested tea and tea garden

El té de la tarde, los sándwiches caros habían comenzado a sentirse rancios y no gran elección de variedad, el estacionamiento era una terrible

Personal amable, acogedor y atento. Hermoso edificio y deliciosa comida. Tuvimos setas ñoquis y calabaza tagine, ambos eran deliciosos. Muchas gracias, volveremos en verano para tomar unas copas en la terraza 😊

It's been a long time since I did my last review, but I had to break the pattern because the experience in this restaurant was quite amazing - specially because of the outstanding service provided by Sónia(?). She was very thoughtful and caring the whole time, and it instantly made us feel at home. The food is also quite nice and the restaurant is located in a very charming neighbourhood; couldn't recommend more. If there's anything bad to say, I would say that the person at the reception could be more welcoming, but I guess the rest of the crew compensated her lack of sympathy.

Este restaurante está impecablemente decorado y tiene muchos comedores pequeños, en lugar de un enorme restaurante abierto ruidoso. Funciona bien y aunque abierto al público, está situado dentro del pueblo de jubilados. El servicio fue amable y atento. La comida era media. Nada excepcional. Solo recomendaría este lugar a las personas que quieren un lugar tranquilo para comer y viajar a pie / autobús / taxi. Tantos otros lugares cercanos con aparcamientos de pago / opciones en la calle. NO es aconsejable aparcar al lado @Care UK home, ya que registran los nombres de los visitantes y el coche

Voy a escribir 2 opiniones 1 bueno y 1 malo. Este es solo para Vini o Vinicuis. Así que reservamos esta tarde como 3 meses antes ya que era una reserva grande. Vini era encantador cuando en el teléfono diciendo que podemos tener TODO el restaurante como el comedor privado sería demasiado pequeño para nosotros, etc, así que estábamos pensando que esto va a ser bueno! Le expliqué al reservar que queremos hacer una fiesta de pintura primero y luego el té de la tarde que estaba todo sí sí sí, eso es genial. Así que la razón por la que reservamos fue porque nos permitieron hacer la fiesta de pintura. También queríamos reservar hasta las 6 pm dijo que está bien, pero tendríamos que pagar un extra de £ 100, ya que estábamos teniendo TODO el restaurante. Estábamos contentos con esto. Mencionó que estarán en contacto 1 semana antes de la reserva para obtener el depósito y anotar cualquier requisito de alimentos. No llamaron ni enviaron correos electrónicos, esperó 3 días antes de EXIGIR DINERO por Watsapp, amenazando con decir que la reserva se cancelará si no hacemos el pago AHORA. Teníamos que hacer algunos cambios, ya que entonces esperábamos más gente, así que Vini dijo que podemos tener el comedor privado también, con el costo adicional por cabeza y por el tiempo extra, que estaba totalmente bien. ¡Entonces llegó el día! Vine temprano para echar un vistazo y poner algunos globos. TODO el restaurante del que hablaba eran 2 mesas largas que sentaban a 9 personas en cada mesa. El aparcamiento es una broma absoluta. Señora asiática en recepción es horrible y grosero, ella parece que está oliendo a caca 24 / 7 con sus expresiones faciales y labios falsos. ¡Al preguntar dónde podemos aparcar estaba como al final del camino! Vini mencionó que solo tenemos el lugar hasta las 5 pm, ya que necesitan mover los muebles, ya que van a cambiar las alfombras mañana. (No veo cómo esto es nuestro problema, 1 no nos vamos a quedar la noche son unas pocas horas y 2 reservamos hasta las 6 pm y pagamos extra por esto) Como mencioné anteriormente antes de que íbamos a hacer una fiesta de pintura, el anfitrión de la pintura llegó y Vini dijo 'No no puedes pintar aquí'. Reservamos esto porque dijo que podíamos! estábamos tan sorprendidos, dijo que nuestros manteles y alfombra se arruinarán. Dije 'cuando reservé dije: ¿quieres que traigamos nuestra propia ropa de mesa debido a la pintura y dijiste que no, no te preocupes, tenemos la nuestra!' y si la alfombra se está cambiando, no importa si tiene un poco de pintura, seguramente? Así que accedió a dejarnos pintar sin la ropa de mesa, luego mientras empacaba el diseño del té de la tarde estaba soplando y soplando (muy grosero y no profesional). Esta fue una fiesta sorpresa para mi hermana, nuestros invitados llegaron y querían bebidas, dijo que NO todos tienen que sentarse a beber. Así que hice que todo el mundo se sentara para que puedan tomar una copa, entonces dijo que NO no podemos dar bebidas donde están las cosas de pintura! Convertir cualquier cosa en un problema desde este punto. Mi hermana se retrasó un poco debido a las condiciones climáticas que causaron mucho tráfico (viajaban desde Londres). Él nos seguía apresurando diciendo apúrate, tienes que empezar, tenemos que servir comida, etc, etc. ¡Le explicamos que no podíamos empezar sin la cumpleañera! ¡No le importaba! Estuvo gimiendo todo el tiempo que estuvimos allí, inhalando y soplando, apurándonos con la pintura, luego nos apresuró con la comida. La comida era horrible por cierto! Finalmente al final de esto cortamos el pastel. Le pregunté a una de las chicas si podían cortar el pastel pero Vini dijo que NO. No soporto a las personas que están como SI SI SI entonces el día que todo fue un NO NO NO NO. Absolutamente ridículo. Él es un miembro VIL de su establecimiento y necesita aprender modales básicos.

Tuve una gran experiencia para el té de la tarde para una gran celebración aquí. El personal (Vinni, Sonia y Roisin creo) fue muy servicial desde la reserva, confirmando los requisitos dietéticos y la preparación para el ambiente perfecto en el día. Muy disfrutado por todos

Recientemente fui a Three Church Road con mi mamá para tomar el té de la tarde que reservé en línea. En ninguna parte de la descripción del restaurante de arriba menciona el restaurante, por agradable que sea, está dentro del pueblo de retiro. Hay un pequeño cartel afuera, pero se entra por la entrada de la casa de retiro. El té de la tarde en sí no era con el dinero, solo unos sándwiches todo en pan blanco. Por unas libras extra puedes obtener mucho más por tu dinero si te aventuras un poco más en el centro de Birmingham. . . Incluso nos dijeron que nos fuéramos a las 5. ¡30 pm ya que los residentes estarían en hora feliz!

This place is absolutely amazing. Five of us went to celebrate my 50th birthday. The food was exquisite of a very high quality. Our servers were attentive. Our every need was met. We were not rushed, and my friends and I thoroughly enjoyed our afternoon and we will definitely be back.

Excellent afternoon tea, struggled to eat it all!

Just had afternoon tea - disappointing ! For £23.95 the standard was that of a supermarket cafe. The scones were hard and stale! Nice staff and venue but very poor value for money. The whole thing was ‘ done on the cheap’

Granddaughter’s bridal tea party.

La terraza es preciosa, así como el personal y el servicio. Sin embargo mi cóctel de langostinos y aguacate era muy pequeño. ¡Probablemente 10 gambas pequeñas, solo un cuarto de aguacate y una pequeña hoja de lechuga! ¡Muy mal valor! El jamón Hub y tostadas de queso era muy bueno - jamón sabroso y queso fuerte.

Beautiful little restaurant hidden away inside a hotel with intriguing secrets like an "owners' library" you can't enter 🤣 The food is exquisite and the price is perfect. £75 for three courses and drinks for two people. Totally recommended.

Visitado un sábado por la tarde como un grupo de 8. El té de la tarde estaba llegando tarde a pesar de que reservamos con antelación. Nos dijeron desde el principio que están muy ocupados y si necesitamos algo deberíamos ir al bar si no están por aquí. ¡Pidió una botella de vino que la camarera vertió en 3 vasos toda la botella! No hay oportunidad de probar, sólo lo vertí todo. Pobre. Terminó siendo cálido, pero nos dijeron que las neveras están a la temperatura correcta. Nunca he conocido un vino blanco servido a esa temperatura. En cualquier caso se lo llevaron y dijeron que estaban haciendo otra botella más fría que no llegó en siglos. Cuando finalmente recibimos nuestros AT tuvimos que ir al bar a pedir el vino. Cuando eso también llegó finalmente estaba claro que lo habían ahogado en agua para que se enfriara, ya que la botella y la etiqueta estaban empapadas. Otra vez pobre. El té de la tarde en sí era muy agradable. Pan un poco grueso para mí personalmente, pero los postres y bollos eran increíbles y generalmente no soy una persona dulce. Pero tuve que pedir más tés y cafés varias veces y tuve que esperar. No me malinterpretes el personal es educado y parecen gente agradable, pero si era un problema de personal o lo que sea tal vez sobrereservado ese día, pero nuestra experiencia se arruinó por no tener un servicio atento por desgracia, además de la situación del vino que realmente no debería suceder en ningún lugar y mucho menos un lugar como este. No lo recomendaría porque el entorno es encantador y también lo es el té de la tarde, pero si no puedes manejar el número de clientes no creo que debas tomar reservas porque afecta al servicio. Y si tienes poco personal, hay una mejor manera de explicarlo que decirle a los clientes que necesitan venir y preguntar si quieren algo solo porque estás ocupado. Desafortunadamente no volveremos a pesar de que todavía anhelo esos bollos.

Had a late lunch/early dinner here; set in a beautiful retirement village, parking limited (although we managed to secure a space), service was exceptional, setting beautiful, food didn’t quite match either but was ok; had a problem with one dish ordered but that was dealt with professionally by the onsite team. I nice spot to visit if you want to escape the hustle and bustle of UK’s 2nd City. Hats off the waiting staff, you ladies are first class!

Had a late lunch/early dinner here; set in a beautiful retirement village, parking limited (although we managed to secure a space), service was exceptional, setting beautiful, food didn’t quite match either but was ok; had a problem with one dish ordered but that was dealt with professionally by the onsite team. I nice spot to visit if you want to escape the hustle and bustle of UK’s 2nd City. Hats off the waiting staff, you ladies are first class!

Had a lovely afternoon tea visited on a Sun afternoon birthday treat. Perfect surroundings, secluded oasis.

Everything nicely cooked and very pleasant staff who obviously enjoy their jobs. Good choice of food and drink Only thing lacking is parking

Visited for afternoon tea today. Mixed feeling about the whole event. Polite staff and well mannered. Sandwiches 🥪 were starved of filing in thick cut stile dry white bread. With edges. Training needed ?? In serving sandwiches in posh polite place. Place where You eat and leave with no return..except for residents. Will not recommend. 😒

Highly recommend this lovely restaurant. Had the afternoon tea for a party of 5. The staff from the moment we walked in the door were impeccable, the ambience was lovely very relaxed. Afternoon tea food was 5 stars and plenty of it. Whole experience from start to finish was excellent, will definitely be returning.

Amazing afternoon tea was Fiona couldn't have been more helpful nothing was too much trouble Would definitely come back again

Fabulous from start to finish. I had read about the parking and was prepared to find a nearby car park after dropping mom (not literally) but a staff member found us a spot! We were welcomed and offered a lovely table, coffee & hot chocolate immediately. I mentioned it was Mom’s fourth 22nd birthday and the team went the extra mile & brought out a beautifully decorated ‘birthday’ plate & found a candle! Afternoon Tea was sumptuous! Fluffy bread, ample fillings & gorgeous selection of cakes & warm scones! We will definitely be back - the staff were fabulous. Thank you chef!

Fabulous Afternoon Tea to celebrate my mom’s 88th birthday. I’d read the reviews about parking so phoned ahead and was prepared to park in nearby car park, but staff saw me and ushered me to a parking spot. I’d probably book a taxi next time. We did have to phone as no one was on reception but once in staff were welcoming, friendly, attentive & fun. I mentioned it was mom’s 4th 22nd birthday and the team brought two mini choc brownies with a candle & ‘Happy Birthday’ written on the plate! Sandwiches were lovely, beautifully presented cakes & warm scones! The room was quiet & very relaxed ambience. Will definitely look out for future events & would highly recommend.

Beautiful interior very stylish, comfortable and welcoming. Afternoon tea was lovely would recommend.

An excellent 85th birthday with the bonus of a private room The food was excellent and the staff very professional which obviously shows they are enjoying their jobs. Unfortunately they were already fully booked for Mothers Day so we were unable to return immediately.

We booked a table at 3 Church Road for a 85th birthday celebration for my husband. We were lucky to have a room on our own as the booking was for 8 people. Everything was beautifully cooked and the staff obviously enjoy their jobs shown by the excellent way in which our meal was served. Nothing was too much trouble and everything served as we had requested. We wanted to return for Mother's Day but unfortunately this date was already fully booked.

Like a gem, a delightful, warm, welcoming restaurant with a menu to top most 5 star restaurants. Couldn't fault our time at Three Church Lane and our waiter Kody was impeccable to match our experience.

Lovely staff but food not exceptional

Tea and Coffee realy nice , the room was nice and lovely staff , sandwiches were ok but couldn't say they were brilliant.

Festive Christmas lunch, absolutely disgusting, old ,dry reheated frozen food, unable to eat, billed £28.50 for a baby food Brie tart and 3 pieces of cheese and 4 random biscuits. Avoid

This looked good so I booked it for a pre Christmas afternoon tea. The building is very grand and it’s been very tastefully decorated inside too, so it sets the feeling before you even eat a bite. The staff were professional but warm and described everything on the afternoon tea stand. Fresh sandwiches and scones, we did ask for more cream and it wasn’t a problem. This was a really good spread, just enough to feel nicely full. Atmosphere ten out of ten. So glad to have found somewhere to bring friends and family for a specialty tea.

What a hidden gem, what excellent attentive service we received celebrating our parents 60th wedding anniversary. We had Festive Afternoon tea and were looked after by Sonia and her colleague. The selection of sandwiches, cakes and scones was more than the four of us could collectively eat. Thank you for making this milestone occasion so memorable. We left on a real high 💕

Could not fault ANYTHING! Great food, great staff, great price! We had a private room due to the amount of family that came and the opulence in the room made it so special for my mum. The staff were so helpful throughout the whole experience and the afternoon tea was just perfect. Would 100% go back.

We went for afternoon tea here. Loved the tea, food was lovely and tea/coffee had refills included. Parking situation was awful. There was no spaces at the front and we had to go to reception, before parking at a barrier operated parking at the back of the premises. It was just a confusing situation. We would recommend the afternoon tea here but the parking should improve 🙂

Great service, great food, very clean.

My wife and I went for a Sunday afternoon tea with proseçco which was OK but the sandwiches and cakes were tiny but a nice experience overall

Really nice decor. Came here for lunch one day and was a bit stumped on what to choose and the lovely serving staff named Billy recommended the chicken supreme. Well I’m glad he did as it was absolutely delicious!!! Will definitely be returning to try out the other scrumptious sounding dishes they have on the menu. Outstanding service by all.

Had a wonderful afternoon tea in the private dining room for my mum's birthday. The staff were lovely and made the afternoon really special.

Nice food and good atmosphere but service is very slow

I brought my friend here for a birthday treat for afternoon tea, after reading the reviews. The venue was lovely, but the afternoon tea was poor. The quality of the food lacklustre and was disappointing, the small scones, cakes and the sad sandwiches just made the occasion very flat. The only consolidation was that the weather was glorious and we were able to sit outside with the view of the gardens. I should have realised earlier seeing that there was no one in the restaurant at the time.

Beautiful venue, set within a retirement village (so a bit confusing when a taxi pulls up to the doors). The Three Church Road restaurant is a bit hard to access - there are main doors with a sign saying the entrance is to the left, and you walk through what I think is the reception to the retirement home? It’s not very clear but we were able to find it without too much hassle. The restaurant/bar is very beautifully designed, with lots of different rooms and areas to keep it feeling intimate and private, rather than everyone packed in one big room. The staff were so friendly and helpful, and made it a lovely occasion. We’d come for the afternoon tea, which seems to be good value at £19.95 but was rather disappointing - largely due to the pretty boring sandwich flavours (tuna, ham & mustard, cheddar & chutney, and chicken tandoori) and the fillings were absolutely tiny - I don’t think I tasted any tuna. The staff were great in tailoring the food to dietary requirements, for vegans, gluten free, and generally fussy people who just wanted an entire plate of ham sandwiches! It was just sad they’d not opted for things such as smoked salmon and cream cheese, egg and cress, and cucumber sandwiches. And the finger sandwiches came heaped in butter - a white margarine spreadable type thing. Sad. There were scones with individual pots of cream and jam, and a range of cakes though I found these to be quite dry. Particularly with the sandwiches there felt like a lot of cost-cutting had been going on, and you could barely taste any of the fillings. You can pay £5 extra to enjoy Champagne with your afternoon tea, or gin & tonics. Despite my disappointment with the food, it looked beautiful and was a lovely thing to do with friends, and we were very well looked after by the staff.

Very disappointing. No satisfactory vegan options provided. Cold, dry food eaten in a company of flowers in mouldy water. Charged a normal price for a portion without meat or dairy but no substitutions. Would not recommend.

I drive here from Wolverhampton about every couple of months, and I have been doing it for about 4 years. I have always had a pleasant experience with exceptional food and really friendly staff. It has a really nice atmosphere too. Would give this place a 10/10 and can't say enough how much I would recommend this place 😊

Fantastic afternoon tea ,nice fresh food very well presented. The building is in excellent condition and kept at a nice temperature (lots of snow outside).Parking is a challenge as there are very few spaces. The staff are attentive and look very smart, the star was Sonia who looked after us nothing was too much trouble the world needs more people like Sonia ...... would we go again or recommend the afternoon tea ? definitely .... visited Friday 10th March 2023

Found three church road while looking for the best afternoon tea in Birmingham and I wasn't disappointed. Welcoming and professional staff, quirky but calm decor with comfortable seating The sandwiches and cakes were delicious with accommodations for vegetarians. Definitely recommend 10/10

Gorgeous experience for lunch and afternoon tea

This was our first visit to the three church restaurant and we were not disappointed the staff were friendly and attentive and the food was tasty. They even surprised me with a little birthday treat :*) thank you so much for a delightful evening.

The food wansnt bad but the servers were all confused and the food just took too long to come out. Thought they would be a bit more organised on Christmas day. The main was also small and I don't think it justified the price, wouldn't go again. However it's a nice building

I really love the food, all the courses were well timed and wonderfully cooked. The private dining rooms are elegant and clean. The staff were helpful and provided excellent service.

One of the best high tea experiences I have ever had in a long time. Amazing food and great staff. All the staff is so friendly, especially vinni. A must place for all the tea lover, great ambience , can do a bit better with food option but what all was there was just simply tasty.

Absolutely stunning place! Came here today for my friends birthday for afternoon tea. The staff where very friendly and made it feel like a special occasion. Would definitely recommend here and return in the future

Visited with a friend for afternoon tea. The positives: beautiful building, clean, lovely decor. Afternoon teas in my opinion are always much of a muchness. This was no exception. The negatives: it is in an oap residential home, not an issue but i think it should be made clear, as some residents didn't look impressed at our presence! The service was slow and we almost felt an inconvenience. No offers of re filling drinks. The main issue was the fact that one of us was gluten free, and when the afternoon tea presented to us, the plates were all mixed up!! some gluten free put on the wrong platter. How worrying if you are celiac!! Wouldnt hurry back. Shame as has the potential to be lovely.

Unpretentious, yet neat, beautiful and clean, with friendly staff and great food. We booked a table for lunch, in a visit to our daughter who'd just moved out for her first year at uni, living nearby. The place is not very obvious, nor easy to find, needs a little exploring and asking, as no sign posts, sort of hidden-ish. It is right inside Audley Care Edgbaston, through the door to the right into the corridor then left. Very special though, very lit, rosy tea house, only a few tables, cosy. I'd recommend, we'll probably be back, thank you!

Unpretentious, yet neat, beautiful and clean, with friendly staff and great food. We booked a table for lunch, in a visit to our daughter who'd just moved out for her first year at uni, living nearby. The place is not very obvious, nor easy to find, needs a little exploring and asking, as no sign posts, sort of hidden-ish. It is right inside Audley Care Edgbaston, through the door to the right into the corridor then left. Very special though, very lit, rosy tea house, only a few tables, cosy. I'd recommend, we'll probably be back, thank you!

First visit for afternoon tea everything was so lovely. Sonia was very welcoming and attentive, a credit to the venue.

Service and ambiance was fab. Small beautiful and intimate room . Food very over priced and nothing special .VERY hard to find all directions and signs very vague

Fantastic venue for a private event. Fabulous staff who communicate well every step of the way, ensuring that your day runs smoothly. The team go above and beyond to ensure your requirements are met. We’re so pleased to have found this venue and would highly recommend. Special thanks to the entire team. Kesaven, Billy, Sonia, Kitchen team… thank you so much!

Afternoon tea Food lovely, ambiance questionable (where we were placed) Staff very nice but didn’t appreciate a sales lady coming into the room we were in & discussing sales with 3 people who were buying. I believe this sort of selling should take place in an office environment.

Had afternoon tea with my sis. Gorgeous food, great service, beautiful surroundings. Great value for money

Would love to keep this place a secret but this is an Absolutely Gem of a place. I went for a treat for my sisters birthday for an Afternoon Tea and I'm so glad I booked here. It was Amazing, the Afternoon Tea was excellent I've never had one before. The staff where really helpful and friendly and made us feel welcomed, the decor was beautiful and sitting out on the patio on a lovely sunny day was perfection. Definitely would recommend give this hidden gem a try. And be respectful of the Residents, as this is part of their home. A 10/10 from me.

Fuimos a comer en familia y nos encantó el lugar y la comida. Uno de los camareros, Vinny, hablaba español y fue encantador con nosotros, nos hizo sentir como en casa. Fue una bonita experiencia. Gracias!

What I say absolutely fabulous service I was taken here for my birthday present 🎁 staff was so great 🙏🏾🙏🏾👍🏾👍🏾

Had an Afternoon Tea with my wife. Staff seemed very busy with other things, often rushing around the restaurant area and detracting from the ambience. The food was variable - the tart and posset were excellent, but the cakes were not very good. The sandwiches were good but lacked imagination. Our second visit and not as enjoyable as previously.

Took the family for afternoon tea. It's not normally my thing but I couldn't fault this. Delicious cakes and sandwiches, great service, and lovely settings to relax and enjoy it all in. Definitely recommend this if you're looking to treat someone special. Definitely the best afternoon tea we've had, and that includes a famous one we had in London at 5 times the price.

Three Church Road is not as it seems. It is an absolutely stunning building and myself and 2 friends were looking forward to a relaxing afternoon tea. On arrival we were greeted by an elderly gentleman at the door and when we were seated we were surrounded by tables with elderly ladies and gentlemen. When I went to the toilets they were spotless but had emergency pull cords. We were having the slow realisation that this was not your usual restaurant. After speaking to our waitress it turns out that the building is part of a retirement village and that all the elderly diners actually lived there. Had we known this it wouldn’t have been an issue but as there is no mention of this being part of a retirement village anywhere on the website or on the reviews it came as a shock as felt we had been slightly duped. Just wanted to make people aware.

Lovely setting on the terrace in the sun. Parking is very limited but the receptionist was good enough to find us a space. Service was friendly but absent after food was delivered. We would have liked a second pot of tea but didn’t see waiters again. The scones were small (2 each) and under cooked as was the Victoria sponge. Sandwiches were average. We have had better teas for less so overall disappointed.

Visited on Saturday afternoon and I have to say it was below expectations. The place itself was beautiful really lovely decor and had a nice feel to it but we were really disappointed with the afternoon tea. When we arrived we were pointed in the direction of our table and asked if we wanted tea or coffee whilst we were standing up near the bar so we had no idea if there were any different options available until I asked... preferring a herbal tea I was told this was possible. When we sat down about 5 minutes later the food arrived and it was just dumped on the table so there was no explanation as to what things were and there were a couple of items we just didn't know what we were eating. There didn't seem many sandwiches at all and one of the sandwiches we had absolutely no idea what the filling was even after taking a bite so we left it. A few of the cakes were stale and the scones in particular were stale which was very disappointing. We had refills of tea and that was when we finally got to see a menu so then we saw what the sandwiches and cakes were that we had already mostly eaten. All of the staff were really pleasant and friendly but there just wasn't that attentiveness that we were expecting considering this was rated second in Birmingham for afternoon tea. One staff member also had a horrendous cough and didn't seem to be putting their hand to their mouth and considering we are coming out of a pandemic it was a little concerning.

I am very surprised at some of the reviews here. We had our wedding reception at 3 Church Road a week ago. It was wonderful. The food was fabulous, everything was delivered that we asked for, the room was beautifully prepared and laid out, the staff were amazing and very attentive and looked after all of our guests very well. We were a party of 18, so a small group but not a single detail was missed out. Thank you Kesaven and team, a day to remember! We will be back for dinner again soon.

I loved the place .. how cozy and lovable it was.. most important, people and staff working there.. they are so kind and so helpful.. they cared so much with every tiny details .. it wont be the last time indeed 😍😍😍

Perfect food and excellent customer service

My partner booked this for afternoon tea for my birthday. It’s based in a retirement village so we couldn’t find it initially. It is a luxury retirement village but none the less I wouldn’t have chosen here for my birthday had I known. We ordered...

Pros - issues were resolved easily once brought to their attention. Service was generally good. Cons - We were sat at a table with lipstick marks on our teacup. We were served bread which had MOULD on it. The above two issues were resolved (exchanged...

I booked the private dining room for my husband's 40th birthday. From the moment I contacted the venue, Kesaven and the team were accomodating and extremely responsive. On the day, all the staff were extremely friendly and keen to deliver great customer service. The room was beautiful and the food was incredible. We had selected a 3 course menu with amuse bouche, which I would highly recommend! Overall a great venue, fantastic staff and amazing food, thank you for a lovely evening.

Attended for a baby shower, rented a private room which was nicely decorated. Large table and room to accommodate 14 people. Staff checked on us regular. Set menu for £30 - carrot soup - didn't enjoy, salmon main was good, and crème brulé was ok. I wouldn't go back for the food, but the private room was a great deal.

Nice place, good service, but very average afternoon tea unfortunately

APPALLING SERVICE. Huge gaps between course. Had to be told to clear away starter dishes before bringing out mains Cutlery not replenished before bringing out mains, had to go and get our own. Food not as described on menu. Extra requests were not catered/served Waitress...

Visited 3 church road with my friend today. We have tried many afternoon teas in Birmingham and this one was pretty mixed with some lovely cakes but very mixed service and quality of food. When we first arrived there seemed to be confusion over whether...

Private dining for 16 guests, beautiful room fabulous food and the 2 staff that looked after us where absolutely amazing, thank you. Looking forward to doing afternoon tea. ❤.

I have just had dinner here with a friend. I can get Categorically say probably the most enjoyable evening at a restaurant I have ever had. Below are four photographs of the meals we had, corn fed chicken, spiced sweet potatoes, wild mushrooms, smoked bacon. £15.95. For dessert I had spiced Bramley apple crumble, caramelised apple, vanilla custard. £6.50. It was magnificent. My friend had the pappardelle, bechamel sauce, smoked salmon, capers and dill, the salmon melted in your mouth. For dessert, she had a cinnamon creme Brule, spiced shortbread, fresh strawberries, £6.50. The crème brûle was stunning. The most wonderful ambience, in a relaxing environment one can only usually dream about. Very friendly staff who offer a service 2nd to none. This review is not sponsored, it is genuine. I want people to know they can have a wonderful meal, in a beautiful environment, reasonably priced, excellent service. What more could one ask for when going out for dinner. Get along to this magnificent restaurant and have a wonderful meal in this Stunningly beautiful restaurant. I promise you will have a meal and an evening you will never forget.😀

Pros: very nice environment, good service Cons: afternoon tea disappointing because very little of it had the quality of being produced on site. The Madeleines and Victorian sponge pieces probably came from a local convenience store. Sandwiches were minimal in quantity. For £20 each I...

Staff makes sure al is effectively taken care, from customer service on reception to the bar staff.amazing

Parking at front of building in spots marked for 3. You can enter via the reception entrance, use intercom and mention you would like to visit the restaurant. Mid afternoon breakfast was fresh and tasty took about 30mins to be prepared and service was spot on. Price for two was £39.90 I would recommend and would visit again

The afternoon tea was below average. Sandwiches were stale, cakes and scones were hard, we we sold 'free flowing prosecco' and was allowed one glass. Noone told us of an offer on prosecco afternoon tea which meant that those having tea paid more than having...

Never got a table. Always busy.

Fantastic service, absolutely gorgeous interior, catered to dietary needs (image below is vegetarian afternoon tea)

Very confusing all parking out front of restaurant reserved for the care home it is attached to and the exit is not the grand door shown in pictures but through the care home. We had to park in residents care park in numbered spaces for there cars. Before stepping through the door the parking had reduced us wanting to return. Sat outside and there was a smell of grease from the bbq stood in the corner when a breeze went past. To the food...we had afternoon tea, the inner bright white teapot spout was brown, the cup had a brown stain. The food was adequate, disappointed with scones which were the smallest i had ever seen and approx 3 sultanas in the fruited one. I had high hopes of this as I love Simpsons down the rd which I believed this restaurant to be of the same ilk

Went for afternoon tea, 3 of us, BEAUTIFUL location and building, very Covid safe, gorgeous food and drinks, value for money and such lovely welcoming staff. Will absolutely come again!!

My sister and I came for Afternoon Tea and I must say it was amazing. Tim was so polite and professional and we really enjoyed ourselves! Thank you so much Tim! It was really peaceful and the weather was beautiful so Tim offered us a...

Visited the three church road today, as a surprise for my birthday from by boyfriend. We had the sparkling afternoon tea. The two gentlemen who served us were amazing, very attentive and polite, they catered to our every need and was always on top of...

Booked this restaurant for my husbands's 50th birthday. I was very impressed with the service, food and the ambiance. Many thanks to the Manager,Kasavan and all this team for all the effort put in to make my the evening a memorable one. Will definately come...

Great service and excellent food

It could be said, Amazing place, beautiful viewing, delicious afternoon tea meal and friendly staff from Spain and Scottish.

Luxurious place, nice food ,vacancies for work in hospitality or care

A really cosy place that I found out in Birmingham, amazing afternoon tea's & the staff were lovely

Stopped off her for a coffee with a business contact as the Highbury was closed. Beautiful interior as it’s just been built, really helpful staff too who ushered us through to the terrace which was beautiful. Lots of space on the terrace, comfortable chairs and...

Delicious afternoon tea. Staff were very friendly and nice. Food was of high quality and it is definitely worth the price. Nice and quiet environment. The scones were so delicious!!!