the white horse in Birmingham

Very nice place, clean and tidy, food is good, great service and great staff, highly recommend.

Friendly helpful staff, great breakfasts.

Both Shannon and Sophie are an absolute credit to this pub. They are always friendly good mannered and hard working

Been a few times but they excelled them selves faultless great food and service

Love the food here, always hot , tasty and good value for money. The atmosphere is always buzzin and the staff are always so friendly and Deana is just lovely and bubbly. She is a credit to the team.

Food fantastic, service brilliant, all the staff go the extra mile, especially Deana and Sophie. Went to the Whitehorse this afternoon. The service was excellent, food was great. All the staff, always friendly and can’t do enough for you. Deana served our meal, really polite and great customer service. Maureen Homans

Excellent food. Friendly staff, quick service

Always a nice welcoming experience at the White Horse. Staff always willing to help. Always extremely polite and professional and couldn't do enough for us during out visit. Food and drink was reasonably priced and quick would definitely recommend and will be visiting again.

I Very much enjoyed my food and the fact they have a vegan menu was absolutely awesome all 3 meals that were eated including the vegan were 10/10, in the past ive had a burnt burger here but this was much nicer and my dogs enjoyed my left overs

Good food and great staff. Our regular haunt.

Brilliant food breakfast is brilliant can never fault it always enjoy the breakafast and evening meal friendly kind staff

Excellent Fish in Batter thick tasty and brilliant white fish became a regular , 2 for 1 where can you get fish and chips for £7 each. Always cooked to perfection better than any chip shop and cheaper, nice pub inside . Staff are excellent Deana always smiling and chearfull , bar staff are happy and kind all in all excellent.

Lovely pub, great service from Shannon!

Great service, lovely staff and atmosphere

We had a lovely meal, the service was excellent. As always Deana was attentive and very friendly she recommend the festive menu for our next visit soon with our friends..

Had multiple bad experiences with this pub recently, used to be a good place to go with the family but now the new owner seems to think everyone is doing drugs, he even went as far as following my friends old mother into the toilet and telling her “I know what your doing” caused major distress and will not be returning, food was tosh aswell

Pop in for a pint after visiting local hospital, Abbotts is a great pint and the food is great value and tasty

Absolutely amazing breakfast beautifully cooked breakfast, and so much of a rage to enjoy. Breakfast staff were lovely

Staff very friendly always a good laugh, food is spot on 👌 best hotel stay I’ve had in UK

I take my mom here every Friday and Sunday she has dementia but enjoys the food and the people and staff really take the time with her.i have tried most of the restaurants in Sutton and mere green and can quite honestly say that non of them compare to the white horse for prices quality and helpfulness of all the staff

As always this pub is accommodating and serves excellent food. The staff and management are amazing and go out of their way to make you feel welcome. This is the reason why we travel over 80 miles to come here.

Excellent meal, friendly staff and a warm welcome. Thank you!

Just reopened after an extensive update, food was good and the staff very friendly & helpful

Came in with she who sometimes must be obeyed for a drink and ended up having a meal. Great great food, service was excellent from very friendly and helpful staff. We'll be back Steve Jones aka stumps

Always helpful and friendly. Lovely staff. Come here regularly

Fantastic food at a great pub, friendly atmosphere. Mayo came out of the bottle quite fast - I over did it.

Visited this place for my sons 16th birthday.. it was quite a large booking food was amazing and staff were fabulous so attentive they even came out singing happy birthday for my son.. Amazing team lead by manager who was so friendly...defo be back soon thank you 😊

Parked in the pub car park and entered our registration in the terminal on the bar. Still got a parking fine and when we phoned the pub for clarification and left a message they never bothered to reply In response to your reply Unfortunately I was unable to answer your calls due to the nature of my job. We live over 60 miles away so cannot pop in as you suggest but would be willing to send you a copy of the ticket as proof. We paid the £60 fine yesterday as you hadn't replied and we didn't want the fine to rise to £100

Excellent, quick & friendly service. Good reasonable pub food.

Excellent atmosphere, with wonderful staff who are attentive and friendly

It a typical pub food venue. Food was good and reasonable. Worth a visit.

Great staff who always welcome you, food always hot and good. Great value for money.

What a pleasant surprise! Car battery went flat and needed a charge. Popped in here. It was so nice. Very friendly and efficient staff. A happy, friendly family restaurant.

Went for a late lunch today, have been for drinks before but not food. Food was excellent as was the service. Deana was very helpful and attentive and bar staff efficient and friendly, as usual.

Always very friendly and helpful. Lovely food.

Lovely food and service staff very friendly and polite always

Really grateful food, friendly, attentive staff and a warm cosy place to grab a pint and a good plate of food. Can't ask for anything more!

Very nice and tasty chicken and meats, the service was as good as the food

Lovely place, great staff, Sophie is always working when we come and always have an amazing experience. So many options of food which is always lovely.

Always great service from Sophie and Deana. Food cooked nicely and adequate portion size. We come twice a month with the kids and have never had a bad meal.

Last minute trip, ordered a Sunday lunch as stated in the menu had to confirm this 3 times what came out was not what I ordered and came with missing items. Was not very hot just warm , my daughter didn't eat hers Mac and cheese it was just pasta and melted cheese that was just oily on top and all stuck together underneath (one lump) and the chicken coating was stodgy and not edible ,my son ordered the all day breakfast that was ok apart from the bacon it looked like it hadn't been cooked. I was very disappointed as I was recommended this place. It definitely wasn't worth the price I paid.

Are you sure you have the right "White Horse"? Our sat-nav mistakenly led us to this one after leaving Drayton Manor, instead of the one in kingsbury road Sutton Coldfield. The moment we pulled into the car park, we felt unwelcome, thanks to the immediate threat of parking fines, rather than welcome signs. Upon entering, we asked the staff how the seating worked. They were chatting between each other and stared blankly. We asked again until it registered. We actually thought we had booked a table through their website but didn’t tell them that as place was almost empty. As we were directed to a table we observed nobody eating roasts on a Sunday and were told there was no table service. This made us suspicious about the food. On the table was a wipe-clean menu covered in pictures. The sad-looking Sunday roast, with limp meat, bore no resemblance to what we had expected from the White Horse we thought we'd booked. That's when we had the sinking realisation that we were at the wrong location. We exited through the back door, but soon realised that since we hadn’t made a purchase, we were likely to be fined. So, we had to pay for two hours of parking - the minimum allowed - just to leave a place that does absolutely nothing to attract customers. We were starving hungry too so this shows the atmosphere of this place. *Edit to manager* Can’t you see that your place was so unwelcoming and the food looked so processed and terrible, that we preferred to pay to leave than eat with you. There is a reason you were empty on a Sunday. One of your cooks is clearly a microwave.

Great pub, great staff & great beer!

First time of using this pub. Very impressed. Food was excellent, staff very pleasant and helpful.

Nice relaxing place food is great

Our third time here, the food is top class, I would recommend the classic meals good value for money, staff are very helpful and polite nothing is too much trouble,

Very good,Good customer and overall good experience.

Just been after the refit and as always staff and pub was great. Ps try the Nashville hot sauce it’s amazing!!!

Friendly staff, nice pint and familiarity. Good pub. 👍

Amazing. Great staff! Food is lovely great service and great atmosphere. Love coming on a Wednesday for the quiz. Come every week!

I cannot rate the place highly enough. The food is absolutely brilliant, every meal that i have had, has been amazing and is great value for money. The service is brilliant and the staff always greet you with a smile and are very helpful and i the whole atmosphere is brilliant. I love the place

Our favourite local staff are always friendly and helpful food always on point and has a comfortable welcoming atmosphere, would highly recommend

Lovely pub and looks fab now it’s had a refurb, staff and management all friendly and kind

This used to be my local pub and I come back here a lot to see friends and have a meal. We just arrived back from a very long drive as we’d set out from Scotland this morning and we were very tired. We had a really good meal here for a reasonable price and the staff were really kind. For us the portion sizes were just right. Filling but without leaving a load of waste. They have refurbed since my last visit and it looks good. This pub will continue to receive our custom.

Great good and a lot of it, quick service

The food is amazing, there is plenty of choice on the menu, the service is really quick and the staff are very friendly and polite. This seems like a good place to go out with friends it feels like a local

Good place for a drink with mates.

Great venue to meet up with the family, lovely well cooked, great value food. Served with a smile. Good selection of beers and wines to accommodate anyone's tastes. Plus, you can watch a game when it matters. Again, it's great value Thursday.

Came here to eat first time with the family, food portion sizes are ridiculous so small for the money that you pay, fish is absolutely vile size is about the size of your palm, me and my sister didn't even eat it it was horrible they don't use cod or haddock like 99% of places didn't even say in the menu after when we went to look when asked they used talipia which is a vile fish tastes like it's from the sewers you get about 8 chips and a tablespoon of peas, asked for no sauce or salad on the burgers which came with sauce and salad on, ordered garlic ciabattas and they brought out 3 pieces of normal garlic bread instead, chicken was dry.. awful experience definitely would not go back and definitely not what we expected from a Greene king pub either

Thank you thank you thank you for the great food and service - I had driven down from Manchester (on Friday the 13th - WHY) and yeah it was hell... ...I was completely frazzled and starving when I got here. You all made me feel so much more human! Being autistic and prone to overwhelm in pubs with piped music, this means the world. Cannot thank you all enough x ❤️

Shannon and lottie were amazing great service highly recommend

Great local with super staff, lottie Shannon Lauren Dee Sam all of them just fantastic

All staff welcoming and friendly Shannon is exceptionally great

Lauren who works there is absolutely great always happy in her work the rest are just as good

Booked for a group of 18 to celebrate an 80th birthday and had fantastic service from all the friendly staff!

Ordered fully loaded chicken strips with curry sauce. I got chicken strips and chips with curry sauce. They must have forgot or run out of the fully loaded part.

First time we visited and will definitely go back.

Great customer service from chloe and the team. Working away from home, and made to feel at home. Service was impeccable, and all staff members very friendly and welcoming. Will definitely return.

I really was lost for words on my last visit and to be honest couldn't find words to sum it up! I am only posting now as driving past today I see it is undergoing some work so I'm hopeful when I return not so much it is updated but a wholesale cleaning regime has been addressed as I honestly was shocked by obvious lack of pride or any cleaning regime, from dirty glasses and cutlery right through to windows and all the fixtures my husbands experience in the toilets was just as shocking as mine they were utterly disgusting graffiti aside they were filthy so bad was the whole experience ( apart from lovely bar maid and young server) it was just impossible to process how this was allowed to be going on. Hopefully situation is now been rectified and the refurbishment is part of a massive change to senior staff as I doubt it could remain the same! Edit.. Thank you for your reply. I apologise if my review seemed unfair however I would like nothing more than to enjoy my family time and I certainly did not exaggerate my experience. On saying that your open and honest response is refreshing and it made me think that with running such a place knowing it needed refreshing and then waiting for works to commence I guess I can see how my experience was affected so yet again thank you for your reply and I certainly will visit again

Attentive staff and really good service, food nice aswell, genuine good over all experience!!

Great service staying in Premier in Shannon the bar maid had made my night great sense of humor definitely will be returning

Great place to eat and low prices always a joy! Great beer garden

Shannon had great service, poured a great pint and the food was 10/10. Staying here for the week with work, best pub I've been to in a while!

Lovely staff, very helpful. Clean, comfortable pub with good food and range of drinks. Excellent service and quality food arrived in good time. Gluten free options available.

Drinks with friends in the garden watching the footy. Deana served us with her usual "wit and charm"

Nice meal, great prompt service

Very enjoyable, exemplimary experience Exceptional service

Quality pub, Charlotte is an amazing manager.

Staying at the premier in next door, so booked a table for 19:30 and the food was absolutely lovely, great options and great prices. The gammon came with chips, peas, tomato, fried onions and was delicious. Lots of choice of drinks at very reasonable prices which is a great plus. Very nice staff and overall a great atmosphere. Couldn’t recommend this place enough.

Had a good night when it first opened great service and beer. But I was disappointed with the food especially the onion rings!

great atmosphere, lovely staff , never been to a nicer pub

I have just visited the White Horse for the first time and I will no be going back ! I had a crafted pubs voucher which states greene king on there but the waitress told me they don’t accept them and tried to send us away! (Wish we had just walked ) she went to double check came back said no we don’t, my daughter who works in the industry said are you sure as it’s a greene king voucher and I thought you was a greene king site ? She had no idea what she was doing but proceeded to try the gift card after telling me it wouldn’t work when the gift card then did work. (Staff might need voucher training) , we first ordered a chicken ribs combo, ribs over cooked dry, chicken anaemic , onion rings limp and very fatty, and chick & mix well the boneless ribs was disgusting the fat just makes me feel sick, waitress (or could’ve been the manager as seemed in charge) came over to food check and was lovely when we explained, she got us 2 new different meals chicken burger was edible but still not great, Lasagne better but again like mush !!!!!! There was a slight difference in price so my daughter then had to talk the waitress through how to process a refund so it would go back on the gift card as the waitress assumed she would have to give us the cash. My daughter went up the bar to order after standing their for a while as the girl who struggled with the gift card decided to leave the bar as soon as my daughter approached the bar drinks a different bartender took the order and the payment then told her they didn’t have the two ingredients to make the drinks so my daughter asked if there was a replacement spirit they could use after he just stood there, but then the 2 bartenders left the bar to go and look for the ingredients leaving no one on the bar with a queue of over 6 people all waiting to which another waitress had to ask a different waitress to help on the bar as she was just standing there(think she was more concerned that her dinner was ready) We ordered dessert, biscoff cheese cake I don’t even know what to say I love cheese cake that I couldn’t eat was awful and the fudge cake had some sort of toffee in the middle ? Safe to say after our visit today I will never be returning considering it has just a refurb we thought we was going out for a nice meal, well wasn’t we wrong ! I dread to think the standards before the refurb, extremely disappointed. And feel that I wasted my £50 voucher.

Staff are lovely and friendly, food and the atmosphere here is great, will be returning.

Absolutely fantastic service and food. Such a lovely, friendly pub and prices are very good. Beautiful pub inside and our. Will definitely be back

brilliant pub. all the staff are so lovely and the food was delicious. service was so quick and the atmosphere is welcoming and friendly. family friendly pub great for all families and customers. Will definitely recommend to others!

Staff member "shan" was very polite and friendly 😀

Great pub with a great atmosphere. It’s just been renovated and looks amazing!

Really good meal and so pleased with the refurbishment, same great service and lovely staff. BBQ stack burger was especially good!!

New and refreshed new pub!! Still the same friendly faces☺️Good food, good atmosphere, will always recommend for a family friendly meal out🍔🥗

Excellent pub and friendly staff!

Shannon amd Sophie was amazing staff couldn't ask for any more.great attitude and very welcoming

It's worth visiting just to meet shannon. Fantastic place and fantastic environment

Brilliant place very good staff Shannon and society very helpful with things food amazing

Good quality food for a very affordable price.

Buffet was the best ever, so fresh and varied. Really really nice

Service was incredible, really made an effort to make me feel welcome.

Fantastic service and fantastic food!

Very polite good service and lattes are amazing

Amazing quiz and the staff are some of the funniest and friendliest I have come across.

Lovely pub ,great staff ,nice selection of drinks and food