Thoughtfully Cafe in Liverpool

It’s the best coffee shop in Liverpool by faaar… and they serve the best and yummiest karak “tea with milk” you will ever have 😍😍😍 Their halloumi on toast was on point full of flavor….. amaaaazing!!! 🥰🥰🥰

Use to visit regularly...disgusting what has happened to it.

I am coming to you, Muhammad, from the depositories of Al-Ajami, and its value is only because I support you, and I have not eaten or drunk anything, but this is the least I can do. May God grant you success in your world, and may God grant me relief.

they use to have another staff before the construction and renewal of the place they were much better then the current two staff they hade bad mentality like if someone forced them to work there👎🏻

What happened to this place? When it was cow & co it was a lovely place on the square to sit in a leafy area with good coffee, we went in today and it was dire! Absolutely filthy, looked like it hadn't seen a brush and mop in years! My partner used the toilet and said it was disgusting, we bought 2 coffees and left, didn't even have lids for the coffee and was like drinking a hot cup of milk. Who'd want to sit in there, what a waste of what could be and has been a great space in the past! Avoid!

very wonderful place, and all thanks to Reda for his service and his kindness, for sure I will back to this place because of Reda kindness

Very poorly ran by owners who are very discriminating. Avoid much nicer independent in liverpool who value their customers and staff

Poor management. Owners made homophobic comments Infront of customers when I was visiting. Avoid. Nicer independent places within Liverpool

Terrible rip off. Lamentable food, burnt coffee, grossly overpriced. Easily avoided as there's plenty of better places close by.

Before getting onto the everyday stuff that has gone drastically downhill, the main reason for a review is that I have personally overheard one of the owners loudly using ableist language and laughing. I’ve also overheard a conversation alleging homophobic language and insults from the owners. It is definitely somewhere I cannot support from now on. This is a great example of how new owners can come in and completely ruin a company and 'brand' within a very short space of time. I've been a customer of Thoughtfully for about 6 or 7 years now, I go there to work most days, to socialise with friends and family, have become friends with people who have worked there. It's been a safe space, a good community café. New owners have come in and within the space of 2-3 months it has gone downhill dramatically. They have lost every single member of staff, along with a few who have started working there since they took over. The atmosphere changed quite quickly, and this transmits to the regular customers, as you would regularly overhear staff talking about issues with pay and tips being withheld, suppliers coming in and asking why they hadn't been paid, a lack of cleanliness and disregard for the neighbours that live around the café. It was somewhere I would regularly eat but in recent weeks there has often been a smell of drains in there, staff members that clearly haven’t got a clue about food hygiene (one member of staff was wearing the same glove for hours at a time, to cook, to wipe down tables, to go outside on their phone, to smoke). Bad management and a lack of clear leadership will only lead to something like this happening, as an unhappy workplace comes across to the customers and it’s not a happy place to visit. It’s a real shame what’s happened to the place, very disappointing.

Lamentable. Poor quality coffee and food. Better options close by.

The baristas in the store are absolutely lovely however the management and supervisors of this cafe is absolutely disgusting to their staff memebers, especially those who are female, the work environment is toxic and draining for customers to see , have witnessed horror stories and heard many from friends would highly reccomend to stay away

I used to visit this cafe on a regular basis to meet friends. The staff were warm friendly inviting. Unfortunately this was not the case with my last visit. It has recently been taken over and the care and attention to detail is truly lacking. The lady who served me had only started that night and had no experienced staff member to help train her so i really can't blame her. It was also their first night with a late opening hour which you really need to organise correctly which seemed to be missing. I was going to have a bite to eat as the food there use to be basic but nice. But the gentleman who was in charge of food prep seems to have no formal training as he only wore one glove and was cooking, cleaning tables outside, handling a bin bag and towards the time i left smoking wearing the same one glove. Food and Hygiene would have a field day with this. The new owners where upstair onsite but instead of managing their new business they seemed more interested in how they could expand the "Brand" internationally. Here is how you do it. RAISE YOUR STANDARDS!! This is key to having a successful cafe. I have also recently found out that the new owners have been withholding tips for Staff. This is Illegal. The new owners have not been welcoming to people from all walks of life. Liverpool/Liverpudlians "Prides" itself/themselves on its tolerance to people from all walks of life. I hope the new owners read these reviews and understands that this behaviour can not and will not be tolerated. I would actively ask the public to avoid this cafe whilst there is this horrendous work practice going on.

A beautiful place, I love sitting there, and the staff are excellent, especially Muhammad and Karak, which is nice and worth a visit

Mohammed gives thoughtfully such peaceful vibes with his big heart and genuine smile. He is always smiling no matter what, and makes everyone feel welcomed in the place.

I recently visited this cafe and absolutely loved it. The place is perfect, with a cozy ambiance that makes you feel right at home. The staff were fabulous—so friendly and attentive. The atmosphere was just right, with a great balance between lively and relaxed.

Excellent coffee and great service!

High quality espresso, off the beaten track

Nice little cafe with friendly staff. We went twice. I had the banana bread once and still think about how good it was months later. Nice to sit back outside when the weather is good. Service was a little slow. Waited about 20 mins for a cupcake and pot of tea. The cupcake WAS worth the wait though!

Very small coffee shop. But very friendly. Coffee fantastic and dark roasted with a rich taste. Pastries large and quite luxurious! Would definately return when back in the area.

We ordered a banana bread (no prep) & a cheese toasties that took approx 30 mins to arrive. So slow. Never known anything like it in my life!

Personally, I didn’t like the coffee, I think the roasting is very dark. I liked the croissant. The space was quiet but not my favorite feels, very small.

Disappointing experience. Food is overpriced and quality does not match the price. Service very slow. The place didn't look very clean; it would also be more 'thoughtful' if staff with a cold/cough wore a mask. Two stars only for the coffee, which was not too bad.

Cozy place with good coffee and service! Real macchiato!

Pretty terrible from the get go, what type of ‘coffee shop’ doesn’t offer Carmel sauce to go in the coffee. Waited 10 mins or more for 2 off the same coffees and two pastry’s that were pre-made. When the coffee arrived it was decent but they clearly didn’t add any vanilla and had to ask for some. It was at that point the server said ‘ i don’t think we’ve got much left’. If you haven’t got any stock then you shouldn’t be selling it in the first place.It was tiny cup of Spanish coffee and cost £4.75, decently made but definitely not worth the price! In addition my gf asked for sugar and they only had agave?? Another server had to come over and and bring the sugar cubes to the front desk.The only saving grace was the pan au chocolate and croissant but that’s not even made by them it’s made by butterholics.

Abrupt atmosphere for a cafe that should be more welcoming I.e greeting people, speaking to the options etc. This was not done on the occasion of my visit.

Really disappointed with this place after reading the reviews. Food and coffee were good but we waited over an hour for 6 toasted sandwiched despite being promised them in 25 minutes so be careful if you've got other things to do with your day!

Very disappointed after reading all the good reviews. Waited for an hour to get a sandwich half of the order came and the others in our party had to wait a further 15 minutes.Food was tasty when it arrived but totally ruined by the service. Would have walked out but had already paid.

I had a mixed experience at this café. On the positive side, my flat white arrived quickly, and the smashed avocado, though delayed for 40 minutes (!!!!!!), tasted good. However, the overall service left much to be desired. I had to clean my table myself, and the staff seemed distracted and appeared more interested in their phones than serving customers. It felt a bit chaotic. Given the food and coffee quality, I'd rate it 2 out of 5 stars, but the experience was somewhat disappointing. The requirement to pre-pay and tip left me feeling misled; I wouldn't have tipped had I known what to expect...

Had an amazing hot chocolate and carrot cake here. Very friendly

Lovely little shop with great coffee and atmosphere. Staff is friendly and the location is excellent for a short walk to the docks.

Really cute coffee shop! Coffee was great (not bitter and milk properly steamed). There’s plenty of seating, and an upstairs space with tables. Good wifi and nice overall ambiance.

One of the best coffee shops in liverpool but usually you will be waiting for your order, sometimes in 1 min you will get your order sometimes 20 min, Food orders takes forever to arrive But the food tastes good, the kitchen is small thats the reason but if you have something within 1 hr I don’t recommend to order food from there because it might not arrive. And when you order coffee and food they serve the coffee first may be 15 min between them so it would be cold. The best coffee and food but the service is very slow

I don't understand why you're just keeping on increasing your prices every 2 day? We get it if your costs are increasing but that doesn't mean you over exaggerate at the end of the day its a local cafe a tiny Spanish latte is now £4.75? is this a joke. Hygiene is not the best here plus the staff are very rude! Save your self money and time and visit mother espresso which is 3 mins away and have proper food!

the most gorgeous cafe!! food and coffee is always delicious, and the staff are so warm and welcoming⭐️🕯️

Cute cafe with nice pastries and coffees

Really lovely place. Had a bit of a confusion with the milk choice but the staff was so lovely and down to earth about it, got asked if I’m allergic and if everything is fine which was so comforting having in mind I hate returning drinks. The drink got swiftly remade! Thanks guys ❤️

Was in Liverpool for a week, and this nice place become the favourite breakfast cafè. Nice food. Nice employee. Nice coffee.

A nice relaxed atmosphere, good coffee, and a good spot to look out in the world going by.

Food and coffee is great, and I generally love coming here. But they had one of their who was clearly unwell, coughing away quite relentlessly. If you were sitting upstairs you could hear her coughing (it was a really bad hacking type cough). Just made so many of us uncomfortable - really bad practice. If you have someone coughing away, please don't have them serve or in the kitchen...or at work. This is one of my favourite gems, but I now I will think twice.

If you haven’t been here, we couldn’t recommend going highly enough. The staff are friendly, the coffee is delicious and so are the cakes! Nice and quiet just around the corner from John Lewis.

مقهى صغير ولطيف بجلسات مشمسة في الداخل والخارج. طعم القهوة متميز, والحلا لا بأس به. يستحق الزيارة بسبب حميمية المكان وطعم القهوة ولطافة الموظفين..

Nice coffee but found the staff quite rude and abrupt.

Their coffee is absolutely delicious ! My favourite coffee shop, I love their service and the staff are friendly, their sandwiches are good too ! 💌 I wish the place was a bit bigger because it’s always busy otherwise it’s the best.

This is such a marvellous independent, it's head and shoulders above the mass overpriced big coffee houses. The staff are wonderful, everyone is welcomed as a friend. The coffee and teas are outstanding....and the Cheese toasties with all the trimmings are sensational. Do yourself a favour and escape the bustle of the city centre...its just around the corner from John Lewis in Cleveland Square!!

Lovely staff who make a fantastic coffee. I had a both a long black and a soya latte, both great. Often places will curdle the soya milk but the latte I had was perfectly smooth.

This coffee shop is amazing! My favourite one in Liverpool from the first time. 100% recommended. I will be back to discover more and to feel this energy of this place again 🤍

A small coffeeshop with reasonable selection of drinks and food. Very limited in sitting space inside and outside.

my second visit: i loved the calmness and peace of this place away from the city. I had the pumpkin spice latte this time 🎃

Had a lovely americano and the grilled cheese sandwich was great. With the grilled onions on it was amazingly yummy

Hands down my favourite coffee shop in Liverpool. Quiet and quirky atmosphere and really good coffee

My espresso was average to be honest. The place is nice and quiet though

Nice coffee. Love their cheese toast.

I visited them and ordered more than one type of coffee and cake, their carrot cake was very poor, inedible and tougher. They ignore customer reviews.

A hidden gem that I only knew about through the Qatari student community in Liverpool. I used to live in Qatar so loved the atmosphere there and it brought back fond memories as the cafe setup is similar to the independents over there. Really good quality coffee and friendly staff. My only bugbear is the fact that there are people there who keep their table despite having finished their drinks and new paying customers want to sit down😡 they should be a little stricter and move people on when they have finished or at least emcourage them to buy more!

For such a highly rated placed I was disappointed with the customer service I received when I went to pay (not the same girl who served me first). Even though the coffee was good, I tried the banana cake and it tasted very little of its main ingredient. When I went over to pay I gave my opinion and was confronted with something like "I can taste the banana!", rather than listening to the customer and improving its product. Feedback is a gift!

من احب المقاهي على قلبي ف لفربول لما كنت ادرس هناك كنت احب اجوائها و الهدوء اللي فيها و كنت دايم اي حد يزورني من قطر أو المناطق الاخرى ف لندن ع طول اخذه لهالقهوة قبل لا يعرفونها الطلاب و هيك و تصير زحمة الكيك عندهم لذيذذذذذ و القهوة حلوه ومكانهم بعد

Great coffee and relaxing atmosphere. Really enjoyed people watching whilst drinking my coffee.

Nice cafe and lovely drink. The prices were a little high. I was recommended sitting downstairs as it's quite dark upstairs. The staff were particularly helpful and. friendly.

Great cafe and obviously very popular but parking is an issue if you don't live nearby.

Located just ‘off’ the main drag of Liverpool One. Cafe that speaks to the locals - so you can know already it is a nice little place. Super friendly staff. Good coffee. Good service. Good selection of cakes Etc.

Lovely cafe. Reasonably priced. Attractive interior. Outdoor seating for when the sun shines.

I asked how long would my sandwich be ?….no pun intended….. I don’t know came the curt reply-I’m not making it ….well could you ask ? No reply…20 minutes I waited that’s too long dusty shelves grubby interior coffee is 3/5 they need more staff/support and a bit more Tho…….

Good vibe, cosy environment with great coffee 👌🏼

Popped in to get out of the rain and got lucky. Great coffee and snacks. Friendly service too. Will be back.

Before the cafe closes and whilst I waited for my takeaway coffee, I asked the barista for some tissue to wipe the water off the chair so I can sit down and wait. She replied with “The coffee is going to close in X minutes, it is a waste of tissue”. The coffee was good though.

Small but perfectly formed cafe. Lovely coffee.

Great coffee, friendly staff, and the most amazing pastel de natas!

📍 @thebutterholic @ @thoughtfully.cafe Liverpool What we ordered: S’mores cruffin Thoughts 💭 Absolutely divine. I mean look at that generosity of chocolate center of the cruffin. These guys have seriously won the pastry award since we have been back

The coffee here was great. Service very friendly and very nice people. Food was good, as a vegan, lots of good options. Had a cup cake and banana bread. Both good. Full breakfast options limited for anyone, not just vegans. Oatly barista edition milk, which is great!

Quite a pleasant cafe that serves good coffee.

Fantastic toastie and great coffee at Thoughtfully Cafe. The addition of outdoor seating in the summer is a particular delight and gives a very continental feel to a wonderful cafe. Been coming here since the early days having previously worked locally and will continue to visit over the coming years for certain!

Excellent latte, friendly staff, and decent prices. Lovely outdoor seating, just off the main road but quietly near a quaint green space.

Really nice café! Their coffee is really good and the desserts looked sensational

I have to leave a star to leave a review The people at this place are so rude Its shocking 😩There are many coffee bars and restaurants in the surrounding area so im sure you will find a better one

Great coffee, great food and great service 👍

girls scared of the air they breath😷

Excellent service plus good quality tea/coffee served with a smile

Always perfect coffee, welcoming and delicious ❤️

Hidden gem. Nice tea and cake and pleasant staff. Would recommend for sure

Great customer service, they are doing an amazing coffee and also they can provide you with great cakes and sandwiches. This place is a must! :)

Excellent coffee, tasty sandwiches and desserts

Slow service Okay prices for the centre of Liverpool

Absolutely delightful with delicious mince pies!

Nice cosy location to sit in! Felt a bit like the chairs were going to collapse under me though

Absolutely amazing cafe, my favourite in Liverpool. The choice for vegans is great. I love the breakfast bowl & the range of cakes. The atmosphere is really friendly & the staff really make this place. Love it.

If I lived nearer I'd be there most days. I love this place.... friendly, welcoming staff, great location and tasty food ( plenty if vegan options and plant milks) . It's one of the few non 100% vegan places that I visit. Also dog friendly which is a plus 🐩

The coffee is the best I've tasted in years. Like nowhere else.

Delicious coffee, charming ambience and a very tasty breakfast. Plenty of seating, including outside, and good service. Highly recommend.

Love this place, the food, beverages and staff are all superb would highly recommend coming here. It's clean and the atmosphere is relaxing xx

Nice coffee and toasty pleasant staff

Beautiful little cafe lovely food lovely atmosphere perfect oat hot chocolate

Excellent lovely and clean no smells lovely be staff

Chilled vibe, delicious coffee, and the cheese toastie is to die for.

Cute place, good coffee. Wish it had more space.

Very good dog friendly place close to the city centre. Tasty food and even tastier coffee. Prices reasonable too. Seating upstairs too so don't be put of if it looks very busy through the window

Me and my girlfriend come here all the time. The staff are so lovely and friendly and even know what we like to order now! Freya is always very helpful and friendly to us. The cafe is tiny and so cosy, with blankets you can help yourself to, fairy lights everywhere, lovely music and an upstairs balcony to sit on. The coffee is lovely and I always go for an oat milk latte. Menu is small but very tasty, and their avocado bagels/ toast are gorgeous, especially with the chipotle paste they add. Don't see myself stopping from coming here any time soon!

We called into grab a quick coffee between Liverpool One and the Tate. This was mistake. The coffee was really good, the atmosphere relaxing, the staff friendly and both the breakfast and lunch menus looked really good.....but we did not have enough time! We have recommended it to friends and family and will definitely go back

Friendly staff, great food. I had a pizza tostie and a Spanish latte with condensed milk. And they have wi-fi. £8 for the food. Excellent.

im not impressed with this cafe atall they have very rude staff and arnt nice atall "thoughtfully cafe" all lies not ver thoughtfully if you ask me!