Based on 2.913 opinions finded in 3 websites
Based on 2.913 opinions finded in 3 websites
Opinions
Asked for NO horseradish and for cranberry on my wrap, received what looks like a triple portion of horseradish and no cranberry. Ordered a pot of apple sauce and didn’t get that either
Liam . 2024-12-02
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I had a festive wrap and was served by lovely employees! The wrap was really tasty and Susana and Christian were helpful and kind, would highly recommend! Will be coming back
Lucy Routledge . 2024-12-02
MORE AT Google
we're a long way from town so it's always been amazing to me you offer deliver and that's why it's taken so long for us to order, but this christmas I decided we had to. and you delivered. Nothing missing, enough for everyone, good value, thank you.
Melody . 2024-11-26
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3 small pieces of pork. Shocking. Usually there is enough pork for my son and i to share and leftovers for sandwiches the next day. I paid for extra pork. Such a disappointment 😞
Tina . 2024-11-25
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Preordered hours in advance - was still 50 minutes late and missing items. Shame as the food was really nice.
Sam . 2024-11-24
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The food was kind of fine. Fast serving. I didn't like the space for eating. The has some of the not complete fit. The table ware sticky and dusty. Maybe because I'm not English I don't like it , why it hasn't elementary hygiene at the dining area?
Вероника Женилова . 2024-11-16
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The young lady yesterday was amazing,I will come with my friends to have some yorkies meal i enjoyed the one I had
Halimat Adams . 2024-11-15
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Interesting Yorkshire Pudding wrap
Hyung Yoon Roh . 2024-11-15
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Amazing experience, from the moment we went into the shop, the staff were very friendly and greeted us with a smile. The food was prepared quickly and the staff helped us decide on what to choose when we were unsure. The food itself was delicious and very filling. Definitely recommend.
Magdalena Szarszewska . 2024-11-13
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Staff is super friendly, great food options with a fair price. We had the pork and its cooked to perfection.
Maria Carolina Neves . 2024-11-12
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TBH I feel bad leaving a “late” review bearing in mind the delivery was only 5 mins ate, and it was in an awkward terraced house place. The deliverer tried his best and homed in on my mobile signal which was unfortunately 2 doors away. However, we enjoyed the food, it was hardly warm, and the meat as fantastic. Thank you for a great first experience with you guys. Will order again (if I can as I will be ordering from Germany in future - hopefully!)🤞🏻
Jeannine . 2024-11-10
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It was an average experience overall really. Slow service, the person that served me seemed to have forgotten how to smile. The food was OK, the Yorkshire puddings don't seem to be fresh as well it had gone chewy. The meat was very good, just would have liked more, but I understand meat is expensive. Prob would not go back again and would use the shambles market stalls
Mikey . 2024-11-10
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Fantastic food. Great quality. Unfortunately, it was cold when it arrived. Easily fixed by microwave. Absolutely no waste. Enjoyed by all.
Sarah-Jayne . 2024-11-09
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The looks of the food are great, it's very traditional. Personally, apple sauce on meat it's not my favourite. It was crowded and the price was fair.
Javier GM . 2024-11-09
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We visited Thursday lunchtime and was a bit of a queue but so worth the wait! We both had wraps and pork crackling and they were fantastic! A must have if visiting York😊
Rebecca Cain . 2024-11-08
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Food cheap and ok, dine a bit scruffy, poor wooden cutlery hardly usable to cut the Yorkshire pudding
Bill Chadwick . 2024-11-08
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Was really looking forward to a Yorkshire pudding wrap and we are really disappointed! Staff were not welcoming, very childish, the work station was very dirty! The wrap itself was very average, chewy meat, underdone veg, and not very tasty! Such a shame!
Jess Fielding . 2024-11-03
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How can you miss York Pudding when you come to York~ The roast beef is wrapped in bread that is crispy on the outside and soft on the inside, soaking up the sweet gravy. It’s quite delicious! In addition, I ordered a turkey sandwich and watched the crowds flowing outside the window while eating. It felt like I had found a square outside the country where I could enjoy lunch comfortably! York pudding was originally called dripping pudding, but was renamed Yorkshire pudding in a cookbook in 1747. It often appears in traditional British Sunday family roasts. In the past, due to insufficient supplies, the York pudding would be filled with gravy and served with a little meat to fill the stomach. This would make the meal full and reduce the cost of more expensive meat. Nowadays, it has developed into a British specialty dish. You can eat bread alone or add meat or gravy, whatever you like!
Ryan Yang . 2024-11-01
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The one thing I wanted to make sure I got was a Beef Yorkshire Pudding wrap and no other choice but York Roast 💪 Staff were lovely, under pressure from the influx of tourists, like myself haha but handled it well with a smile! Not badly priced at all, would cost far more down south! Plenty of meat and was delicious. I did er... visit the other branch later that night for a turkey wrap aswell... while in Rome they say!
J K . 2024-10-31
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RANK, uncooked veg, pork was grisly
stephen evans coburn . 2024-10-29
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Really very disappointed. Visited on Saturday 26th around 2pm. Queue to order was slow. Meat portions were small, and the sit down area untidy. Lots of great places to eat in York. This didn't rank highly
Jon H . 2024-10-29
MORE AT Google
I'm not sure what's changed over the years but it's nothing like I remember. Save your money and go for a proper roast. Toilets were disgusting with a seat hanging off and the tables were filthy and upstairs was full of litter. There was actually a bottle of disinfectant on the table where we sat maybe you're expected to clean the tables yourself? Either way, huge disappointment I would be very reluctant to return.
Anthony Reeves . 2024-10-27
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Delivery driver was incredibly rude to my husband and complained about having to wait a few minutes for my husband to meet him at the door. Poor service from him and regretting giving him a tip. Never again. Shocking behaviour
Mrs . 2024-10-26
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A nice little stop off to eat homely food which was reasonably prices. The Yorkshire pudding, meat and veg was really filling and perfect on a cold day. Slight negative the meat portion was a little stingy.
Michelle Turner . 2024-10-26
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The best late night grub you can get with great staff and great value for money 🥙🥙
Joseph Price . 2024-10-24
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Haad the Yorkshire pudding wrap, I'll be honest the Yorkshire pudding tasted fantastic but the wrap felt like it was just stuffing and was bang average. I wouldn't bother again for the price. Took a while to get served as well just a bit of a novelty really.
m r . 2024-10-23
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Terrible. Cold food, Just Eat service the priority. Place looks filthy, when staff close food drawers with their boot....just not right. Staff poor, slow, not focussed on the queue. Upstairs dining neglected. Wont bother them again.
Ray Lund . 2024-10-23
MORE AT Google
Food was absolutely amazing and delivery spot on! Would definitely order again!
Justin . 2024-10-23
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What a cracking place to eat lovely rost dinner in a handy rap would highly recommend this place but not as a sit down the tables were sticky and the loos were disgusting .
Paul BUTTON . 2024-10-22
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Had to visit York Roast while in York! Yummy Lunch we had! Toilets are pretty grim really put me off my food.
Zoe W . 2024-10-22
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Service could be faster but there was a trainee on! Everyone has to start somewhere!
Helen Robinson-Tsingos . 2024-10-21
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Well, this was a disappointing I was looking forward to a nice roast meal after checking with the staff The differences in explaining I wanted a proper roast meal, I was given anything but a meal to pay 10 pounds Not even get a full slice for meat is poor I really was looking forward to I lovely roast meal. All I got was a couple of bits of carrot a little bit of meat and a couple of potatoes with gravy very disappointed. People got more meat on their sandwiches and I did my meal :(
Bob Dobalina . 2024-10-21
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Paid £4 for pork scratchings, which were basically charcoal. Something burnt should have not been offered for sale.
K Han . 2024-10-19
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Had the naked roast with pork. Was lovely, hot and very tasty
Annmarie Allen . 2024-10-19
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This was the first time having Yorkshire Pudding and I loved it! The gravy mixed with the veggies and potatoes worked so well together. I highly recommend coming and trying this place out. When I’m back in York, I’m coming back for sure.
Samir Khalil . 2024-10-18
MORE AT Google
Order 2 beef naked roast, and stuffing balls, the roast was so nice and tasty, the stuffing balls was hard and taste weird, staff were helpful and friendly, not crowded when we sat upstairs.
Bongoton . 2024-10-18
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not up to usual standard. was only luke warm when it arrived xx
Tina . 2024-10-17
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Wow one of York's and Yorkshire's little Gem's. Popped in for lunch with the wife, we both had the Beef Yorkie wrap. Food was excellent and delicious, veg crunchy. Sunday roast on the go what more could you want. Very filling as well. We did not eat upstairs so cannot comment on what this was like. Service was excellent, it was not too busy when we went, about 4 customers in front of us but on occasions we walked past there was a large queue into the street. Would 100% recommend this place and cannot wait to go back to York to get another one.
Stuart Ashfield . 2024-10-16
MORE AT Google
The food and service was amazing!
Sean Purnell . 2024-10-15
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Lovely food, always expect when shoving a meal in to a single wrap (in this case a Yorkshire) that it'd ruin the individual flavours but surprisingly this worked well. Pork with apple sauce and mixed vegs worked well. Would definitely recommend
Jamie Collins . 2024-10-13
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Oh my god, do yum and tied me over while shopping and sight seeing in York.
RAW INC . 2024-10-11
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You are in York, while your exploring don't just get a Greggs or Maccies you can do that anywhere. Sandwich and a pot of roast tatties great combination.
Cameron Moore . 2024-10-11
MORE AT Google
I ordered the ham sandwich with all the meats and didn’t get all the meats and it was late too a normal delivery
Stuart . 2024-10-09
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Really disappointing. Cold, dry and chewy Yorkshire pudding, hard dry stuffing and trimmings that tasted like they were frozen. I wouldn’t recommend and won’t be buying from here again. It’s a shame as this used to be a really great place.
Claire . 2024-10-08
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Disappointed given the hype. A great Yorkshire and nicely cooked meat let down a bit by instant gravy, potatoes and vegetables. If these had been homemade as well I'm sure it would have been as good as we had hoped.
Gomez The Boxer . 2024-10-08
MORE AT Google
I have been in today and dined with a lovely atmosphere and felt like I was in a 5 star restraint thank you for your hospitality and I will be. Coming aging ♥️
Logan Clarke . 2024-10-06
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The taste of Chinese food is unacceptable
Flo . 2024-10-06
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delivery time kept being extended, meat was just end scraps and hacked not sliced. Cold, but microwaved and vegetables and Yorkshire pudding actually really good. good portion size.
catherine . 2024-10-06
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Lovely staff and amazing service, food was great, freshly prepped on arrival and quick to be served, would highly recommend
kyra campbell . 2024-10-06
MORE AT Google
Great place to eat traditional Yorkshire's food, would definitely recommend 5 stars.
Magic Man . 2024-10-06
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The waiters are so lovely and polite and kind and the food was just perfect will be coming agine
Joshuahartley . 2024-10-06
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We ordered 2 meals but only 1 arrived. The one that did arrive had the potatoes missing. The food was tepid at best. The stuffing was completely stone cold to the middle. I can't deny that the less than half a cold meal was tasty but what an unbelievable disappointment. I called the restaurant twice and was not offered a replacement. My worst Just Eat experience I've ever had.
Dana . 2024-10-05
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What can I say... watery flavourless gravy, grisly Luke warm meat, undercooked and very obviously frozen "roasties"... The only redeemable thing was the Yorkshire pudding itself. As an overpriced tourist novelty fair enough, but I cannot understand why this place would ever get repeat business, if York wasn't a tourist trap then these restaurants would be doomed to close down easily. The service was abysmal, me and my girlfriend went in and we tried to explain that she wasn't overly hungry so what do they recommend, place wasn't busy so it was a fair ask. They looked at eachother like I'd just asked them for their house and car keys, they said the small box will be fine and just started making it without even explaining what was in it, we took it upstairs and it was too much for her. This led to her being very upset for feeling guilty about not eating it and not wanting to go back because of the unfriendly atmosphere. Not only that, they charged us £9 for this supposedly small box which is beyond ludicrous for the portion and quality. I was livid as they clearly didn't care or have communication skills so we just left the filthy upstairs dining area with overflowing bins and messy tables. I've lived in York for years now and I can still say that this is one of the worst restaurants in the city I've ever been.
Jąʍҽʂ . 2024-10-04
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The Yorkshire pudding is cold and dry as cardboard, completely inedible. Roast pork is dry and stringy as well. Whatever you are getting, it's been made hours and hours ago. Very disappointing.
Chloe Y . 2024-10-03
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Was going to come here to grab some lunch with friends but I watched the staff humiliate a young girl with allergies when she asked to see if she could eat there with her allergies, but watched the women serving throw an allergines book at her and tell her to read which only contained the meat aspects when she asked about the roast potatoes and what they were cooked in the woman serving gave her a disgusted look and said can't you read pointing at the board, the young lady who was checking for her health then walked out I've never been more disgusted at someone's service and lack of help of someone with an issue honestly wouldn't come back again or if you have you have allergies I would avoid like the plague, utter shame this woman's attitude spoils all the wonderful aspects of the shambles
Ben Norton . 2024-10-03
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Amazing staff friendly and kind very helpful
Luke Mortimer . 2024-10-03
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We were disappointed with our Yorky Pud. The meat had so much gristle on it we had to spit some bites out. Would not go again unfortunately.
Elizabeth D . 2024-10-01
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Ordered at half 3 for half 5 delivery but didn’t turn up till 7.. Not sure if that was just eats fault or the restaurant. But nice food, good portions and hot.. apple sauce portion is absolutely tiny for the amount of meat though.
Eliza . 2024-09-30
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Had a delightful lunch date here, cozy little spot, although it can be packed in at times, and fantastic value for money. Got two full sized roasts for £20, and they don't skimp with the ingredients.
Blueexists . 2024-09-30
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We decided to try after we saw how popular the Yorkshire pudding wrap was on Tiktok we ordered 2 Yorkshire pudding wraps 1 with turkey and cranberry sauce the 2nd without any sauce the wrap itself was tasty but not mind-blowing tasty like betrayed on the viral trend. The seating upstairs is worse for wear and has seen better days and the lighting is very dark but I would recommend it if you want something to go.
Liam Hylton . 2024-09-30
MORE AT Google
Had ham sandwich with side of crackling and roast potatoes. Great food. Very handy seating area upstairs. Friendly team members.
ultrapaz . 2024-09-26
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The staff were really nice and friendly, which made for a pleasant experience. I tried the ham wrap with mustard and horseradish sauce. It was tasty, though the horseradish was a bit overpowering—my fault for not asking for less! From a price perspective, I do think it was a bit on the expensive side. One thing that bothered me was that the table wasn’t clean when I sat down. I get it if the place is busy, but when I ordered, there were no other customers, so I expected a cleaner table. Overall though, it was a good experience, and I’d probably give it another try.
Nishant Lade . 2024-09-23
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Went to the york roast and was quite disappointed with our experience. We walked in and were ignored by the staff as they talked amongst themselves and were left waiting for about 5 mins with no explanation. I soon understood they were busy with deliveries but we were not told about the long wait on food and were only told they had ran out of turkey after ordering. After getting the food after 10 mins we went upstairs and the eating area was so dirty we didn't even want to eat in this environment. Wrap was nice but sandwich was average - not worth the wait. Overall wont be returning, staff need to communicate better and the space definitely needs a good clean!
Georgia Dufty . 2024-09-22
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Wanted to try the Yorkshire Pudding wrap whilst visiting for the weekend. Whilst the food was ok, nothing to write home about but fine, the upstairs seating area and toilets were absolutely awful. The unit housing the bin was filthy, there was gravy up the walls and the whole place looked like it hadn't been swept/mopped or wiped down recently. The toilets were also disgusting! The walls were thick with grime and the sick looked like it hadn't been cleaned in a long time. It was very much a one and done for us and I would not recommend.
Sarah C . 2024-09-16
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Had the large Yorkshire pudding with beef, vegetables and gravy. It was rather tasty, however the service was slow, barely passable as "service", and the dining area could do with some love.
Fergal O'Mahony . 2024-09-13
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Had the large Yorkshire pudding with beef, vegetables and gravy. It was rather tasty, however the service was slow, barely passable as "service", and the dining area could do with some love.
Fergal O'Mahony . 2024-09-13
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Sexy Sunday dinner in a wrap, who can complain about that!
Jim Rambling Man . 2024-09-13
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Sexy Sunday dinner in a wrap, who can complain about that!
Jim Rambling Man . 2024-09-13
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Food was amazing well worth a visit
Lisa Timms . 2024-09-09
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We visited yesterday on my Mum's first visit to York. I wanted to introduce her to the delicious sandwiches and wraps that are here. We enjoy one every time we come to York. The food was delicious as ever. However i do have to agree with the previous comment about the hygiene levels. Mostly upstairs. I never complain but i just don't want people to be put off returning when the food is so nice! The tray i was given to take my food upstairs was still dirty from the previous use. The tables were sticky and filthy and also the windowsill next to the table was filthy with drops of food over it and the stapled up netting was coming down from most of the windows. The floor felt sticky to walk on like it had been mopped with dirty water (if at all) The toilet was abysmal, the previous person hadn't flushed the chain and there was tissue all over the floor too. You could also see on the bottom of the toilet door smears of where there had been an attempt to clean the floor but using a dirty mop and had left black mopping marks on the bottom of the door. Both toilets were just as bad as my Mum had used the other toilet and her comments were the same for that one. We are not ones to complain, genuinely, however we wanted management to be aware so people were not put off returning as our previous experiences have been nothing like above. I have also emailed the management to make them aware.
rosie iliffe . 2024-09-09
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Food hygiene need to visit here and think twice before going. The place was dirty. We had paid before we saw the eating area upstais. I had to go and ask someone to clean the table before we could eat there. It wasn't just clearing it - it was dirty and sticky. The food was cold and tasteless. The serving area was not clean and the staff didn't seem to know what they were doing (although the young lady was pleasant). Check it out before you order is the best advice I can give. Don't be mistaken by the queue which makes it look popular but it is because of the slow service. It was so dirty that I dare not use the toilets - I didn't want to know what they were like! We could have chosen any number of places to eat in York ,- unfortunately we didn't make the right choice!
Marie Entwistle . 2024-09-09
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I came to the Low Petergate shop with my sister and the food was sensational. The service however, was shocking! There was no greeting from the till operator instead she stood and looked at my like an idiot as I wasn’t sure if she was ready for my order, stood with a resting witch face the whole time. The guy at the end was just as bad in fact maybe more useless than anyone. We witnessed him throw another customers order down. The customers in front of us had order 5 wraps and instead of confirming with the customer who was standing infront of him telling him the details or her order and completely ignoring her he asked one of his colleagues who didn’t know. I didn’t catch the name of the lad at the end but the girl was called Nina.
Kelsey . 2024-09-08
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Service was quick and it was quite busy but it's just not worth the cost. Upstairs wasent partially clean. Not worth the price.
Michael Davy . 2024-09-07
MORE AT Google
Poor staff mentality took my money and it never showed and there was no food or an apology
Kat . 2024-09-04
MORE AT Just Eat
Terrible service. 6pm I went in to order a wrap, there were about 6 people standing waiting for their collection, two staff preparing the food, other customers were impatient as they had seemingly been waiting a long time and staff were apologising to them. Although when I went in the shop I was the only person waiting to order, I was stood there for 10 mins, maybe more (not an exaggeration). Then when I tried to order I was told there was no turkey. There were no signs up to communicate this, instead I was advised to walk to their neighbouring shop around the corner, they must be joking. Really disappointed as I've been wanting to try their food for ages but I won't be trying again. Poorly managed, poorly staffed. I also saw a large white meat in a serving drawer that the other second staff member was cutting so who knows what that was, I couldn't be bothered. Good luck and allow a lot of time if you decide you want to try it.
R J . 2024-08-27
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I was really looking forward to this wrap, but massively disappointed. Once I ordered and stood waiting, I wanted to walk away, I should of done. The food prep area was filthy. I honestly couldn't believe the amount of food all over the floor, empty boxes piled and a dirty mop propped up. As I looked at the customer area, it's clear this place needs a deep clean. The wrap was tasteless and cheap ingredients. Straight in the bin.
Rach Hesketh . 2024-08-27
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Awful quality. Yorkypud meal. Carrots were raw (and I like a bit of crunch, but this was extreme), roast potatoes were watery. Meat wasn’t carved, just a lump of meat pulled off the main roast. The Yorkshire puddings were kept in a bin bag on the floor, and were tough. Over priced, over rated and over hyped.
Ellie L . 2024-08-26
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Went in today for the first time and was served by Sam, despite being really busy, he provided a great experience and really friendly customer service.
Jamie Moffat . 2024-08-16
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Food was below average. I had the "world famous" Yorkshire pudding wrap with pork. The pork was dry. I think it's a shame as its a great idea but the food just wasn't anything special at all. Also where the counter is and they are toasting the wraps was very messy.
Laura Robertson . 2024-08-16
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The food was yum! Totally recommend! And place to sit inside too! Service was a little slow but the lady was on her own.
Starry . 2024-08-16
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Great place with a variety of seating. Small and cosy place with fresh, warm, great quality food. I had the Yorkshire pudding wrap with the chosen meat of Beef (along with Gravy, Stuffing and Veg). Staff very polite, welcoming and friendly , Would definitely come back and recommend
William Jefferson . 2024-08-14
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The company needs a lot of hygiene and staff's educations. A staff didn't gave me a bag and pass to me like this photo. And a small cap of potatos with gravy sauce was not with a cap. I How could he bring to home in this situation? He packed this box with his gloves which were used serving meals. It was so young rude boy. And he was more rude to next asian tourist who can't speak English well. The taste was nice but totally a bad memory of York.
f . 2024-08-13
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"We don't do beef", yet my mum ordered it before me. Don't know what there problem is. Not like they had even ran out. I wasn't rude or anything! The woman serving had an attitude. Weird. Never going again.
J Mast . 2024-08-12
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The meat inside the wrap and the gravey was nice but the wraps were a little stogy and the vegetables were hard.
Ashley Bland . 2024-08-11
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Great food, friendly delivery guy
Bev . 2024-08-10
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This is a really poor effort. The staff are downbeat and a little disorganised. I had the pork wrap and when I left the shop to eat outside, I opened it up to find very little meat content. The ingredients were under cooked and well there was not much of it. Being from York myself, locals warn against this place being an overpriced, stingy, tourist trap. I have to go with local opinion. It could be so much better than what it is. Motivate your staff and treat them well, be way more generous with your portions and start using better ingredients. Good food, happy staff, great customer experience. It will help you deliver a better profit and reputation than what you have currently. The YouTube reviews are hammering you.
MeganMoobat . 2024-08-07
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So yammie!!! I tried beef wrap and the potatoes - heavenly!!! The wait is a bit long, I think maybe they don’t have enough people?! But it’s worth the wait as it’s delicious!!!
Vicky . 2024-08-07
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They ran out of food so they close early
Christian sanchez . 2024-08-06
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My new home. Yummy food , drinks and beautiful people. Great staff
Riccardo Miloro . 2024-08-04
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Wait was quite long but the food was quite nice.
Isabelle Freeman . 2024-08-04
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Pretty disappointing… They didn’t have any yorkshire puddings left so we had to get the naked roast… It tasted ok but it took close to 30 minutes. Kind of feel bad for the stuff but they need a better way of dealing with the queues
Elliott . 2024-08-04
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Absolute rubbish. Didn’t get what I ordered and the response was ohh well it’s all the same. Wait was too long and I’m a patient person. Then we get to the eating part…. Don’t waste your money most of it went in the bin very sad for a business that specialises in the stuff.
Simon Jeanes . 2024-08-03
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Wait not to bad and the food was lovely beef wrap with veg and stuffing got some roast potatoes in a cup with gravy too.
Dale Beech . 2024-07-30
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Even for a day trip tourist like myself, their food is nothing to write home about. The crust of their Yorkshire pudding is soggy with unimaginative vegetables. The roasted side vegetables we ordered is NOT roasted and is exactly the same as those they throw in the pudding. Cracklings are literally more hairy than an unshaved Viking man. Gross!
Roger C . 2024-07-29
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Very good concept but very bad execution. The Yorkshire pudding is completely flattened which destroys all its interest and the herb sauce inside was quickly sickening.
Pauline . 2024-07-29
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The service is very good, they are very attentive. I found it quite greasy... it's a bit tasteless. The location is good. It has no accessibility.
silvana Coelho . 2024-07-27
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We got 2 wraps, ham and beef. Both were filled with everything and gravy and we really enjoyed it for lunch. Would definitely recommend.
Peter H . 2024-07-24
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Raised prices & Lowered Quality Used to be a regular living in the city for years. Returned to ridiculous prices and clap cold food. £21 for two tiny sandwiches and a cup of mushy, cold and un roasted potatoes. Could not believe it. Not a happy Spud.
Lewis Wilson . 2024-07-23
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If there were more stars we would give them to The York Roast on Low Petergate. This is purely because of two members of staff, Christian and Elena. Their attitude to their work, people skills and willingness to help is exceptional. Whilst we were waiting to be served, an elderly Chinese lady walked up to the counter and offered a £20 note. It was evident that she did not speak any English at all. After attempting to communicate with the lady, to find out what it was she would like to purchase and also to communicate that the shop is card only (cashless), they were unsuccessful in getting this across to her because of the language barrier. During a very busy period where the queue was out of the door, instead of becoming frustrated with the language barrier or being distracted by the amount of people waiting, both Christian and Elena took the time to help the lady and ascertain what it was she needed. After trying everything, they decided to use their own meal allowance (they must be allowed a meal during their shift) to provide the lady with a roast dinner. Christian even said that he would pay for her meal himself if this was not a possibility. They did not accept the £20 note and provided the lady with her meal. They even carried her walking frame up the stairs and assisted the frail lady to a table. My partner and I were taken aback by this level of generosity and willingness to help a customer despite the challenges posed. Christian and Elena are a credit to The York Roast and an email has been sent to the company highlighting this. In a world where everyone is so wrapped up in their own self importance it was refreshing to see this situation unfold. Oh, the food we bought was lovely.
Charlie T . 2024-07-22
MORE AT TripAdvisor
Fair. The dining room is dirty, poorly ventilated. The restaurant or takeaway, whatever you call it was below standard.
Kin . 2024-07-22
MORE AT Google
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What a dirty and disgusting premise, crap staff, dirty room, bathroom full of mould, room smelt damp and of smoke, I would never stay here again I would rather sleep rough.
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Stood at the bar for 15 minutes, constantly being ignored people getting served ahead of me. Another customer commented on it to me. Absolutely shocking service. Never again!
4153 Opinions
Been here a few times over the years. Now a Nicholson's pub. Walk into the covered courtyard from Goodramgate and you have a choice of two bars, one to the left and one to the right. Both have a good real ale selection. Very busy early evening a week before Christmas. Ic and Flic found space on a large table with people moving up for us. A good pint of Golden Doubloon from Laine brewery. A lovely large pub with a restaurant area for more formal dining.
3161 Opinions
The maltings it a large traditional pub. There is a good selection of beers, lagers, and cider, including hand pulled cask conditioned real ales. The cask conditioned ale i tried first was a stout and not in good condition, so i changed it for a bitter, which was better. The pub is featured in the camra good beer guide.
350 Opinions
Many keg ales out of stock. Several menu items off. Hour long wait for food so we didn't eat.