The Woolpack Shawbirch in Telford and Wrekin

I’ve been using the woolly for some years now😅I have to say Grace one the waitresses is a real credit to the pub, super friendly and very helpful always has a smile😁 Grace is a young girl starting out in her working life, we’ve all been there!! Grace, what ever you choose to do you’ll smash it👌🏻👌🏻 Keep up the good work🍻

Food was amazing, staff are kind and the atmosphere was a nice chilled vibe, 100% recommendations for this pub, you’ll have a great time

Had a great time at the Woolpack,my wife and I had a lovely meal ,I had fish and chips and my wife had a sirloin steak both were cooked beautifully and we had a couple of drinks to go with our meal,we were served by a lady called shell she was very polite .

Popped in for lunch. Both had fish and chips didn't have to wait long, food was bought out piping hot with a friendly smile from staff, Who were very accommodating. Would recommend

We booked the woolpack for my Grandads wake and I’m so glad we did. The staff were extremely helpful and pleasant and the food was amazing. Thank you to the whole team for all your hard work. We really appreciate you

Excellent service and food was brilliant Michelle the waitress was so lovely and very helpful

Had an amazing family birthday meal Good was spot on we had mains desserts and drinks for a family of 5 for £60! Amazing 👏 well done guys

Popped in at 5:30pm on a Monday after work for tea. Had Chicken Tikka, rice, naan, poppadom & chips. Followed by sticky toffee pudding. Fairly busy but didn’t have to wait too long. Curry was great. Service great

A huge thank you to Michelle for rescuing what was heading towards being a disaster of a birthday meal. The 5* for service is 100% just for Michelle, who went above and beyond to make sure our evening was enjoyable. The food, when we received it, was great.

Service was brilliant, atmosphere was brilliant, took my Mrs for a bite to eat for dinner & the food was out of this world, the cocktails were very well made too highly recommend this place 👌🏻

Popped in for a tea after work. Food good, service great & helpful staff

Really enjoyed the food can't beat the 2 meals for £12.50, great food quality and service.

Great place to pop in have a pint and watch the match, enjoyed the mix and match starters and sharing platters with friends.

Need to know how to make cocktails

Have been there a few times as my father is in the nearby hospital. The food is great and always been in reasonable time even when busy. The 2 for £12.50 is an amazing deal

Came for food tonight we had hallumi flatbreads staff are fantastic especially Tracey Owen and shell

Really enjoyed my fish and chips and the staff are lovely

Friendly staff and always polite Good prices Variety of food Music bingo every Sunday evening

We come here on a twice weekly basis and always find the pub in a good atmosphere and is always kept on top of. Good quality food and good priced drinks with plenty of parking.

Come here regularly and have no complaints. Friendly staff, good food!

Great family friendly pub, come on a Sunday for Bingo it’s a great night chance to win £300+. Staff are amazing, Greg Chris Owen Shell etc, highly recommend to anyone.

Always enjoy rock n roll bingo on a Sunday. Great food, service and very friendly staff. Highly recommended.

Came in the other day with a friend who’s moved from the local area and shell had gone out of her way to warm some milk up for her coffee so she could still have a warm milk coffee. Incredible service from shell. Sara , Owen and shell are a credit to Mitchell and butler .

The food was delicious , very well presented and hot. The staff were friendly and professional. A very enjoyable time was had by all. My only complaint unfortunately is the poor quality of the toilet facilities, they really need to be updated. Special thanks to Owen, Chris and Michelle for making our visit so enjoyable.

Always a great service from Owen , shell and Sara. Always go the extra mile and go out of there way to provide a great service to all who are at the pub.

Come every Sunday for rock and roll bingo. All the staff are amazing… Greg, Chris, Shell, Owen… all of them. Great prices amazing food lovely atmosphere. Highly recommend 5*

Friendly staff Michelle, Owen and Chris very helpful and get to know their customers Competitive prices Entertainment every Friday Pool table for entertainment

Best pub for grub and entertainment in Telford

We come here quite often and the staff are always really friendly! Owen and Shell are 2 of the best bar staff I’ve ever been served by! The food for the price is decent and I can’t complain! If you come on a Sunday evening you can join in on the “rock n roll” bingo which is always great fun! Would definitely recommend the pub to anyone who asks!

Hi we regularly use this venue most weeks and found it to be very competitive on price especially with the app and loyalty stamps. The food is of good quality and the staff are very friendly.

Fantastic food. Love coming to the bingo and the staff are very helpful especially the welsh lad 🙂

Friendly staff, service with a smile & rock n roll bingo is a really fun evening 😀

Great family pub. Excellent food and drink. Service is on point come every week with the family great atmosphere

had a great family meal visited today really enjoyed the food had the steak would recommend and will definitely be returning soon thanks

Came here for my mums birthday had a lovely meal good prices and good selection and choices staff all really helpful and friendly

Great meal thanks great prices friendly staff

A great place to bring the family. Great value for money and oh we love a Sunday night bingo!

Chris at the Woolpack works extremely hard at trying to make the customer experience excellant

We come here every week for the bingo night on a Sunday evening and sometimes in the week too always have a lovely evening and great food Greg the manager is always friendly and Chris is always happy to help with anything also Michelle really go out of their way to make your experience a pleasant one

Always a great night especially music bingo. Chris top host and Owen and Michelle great bar staff

Owen and sara bar staff are amazing, friendly and deal with all needs required... Food was exceptionally spectacular today. Thumbs up woolpack...

Owen the bartender was very efficient friendly and went the extra mile ordered food tandoori chicken compliments to the chef it was amazing 😍

This is my local pub but without being too biased the staff are superb, the food, especially the mixed grills are fantastic value for money. A great place to have a chat with friends & family, would highly recommend it 👍

Monday, poker night, very friendly, nice staff

Excellent as always friendly bar and waiting staff excellent food

The atmosphere was encouraging. Would love to visit there again again.

Tables still had stuff on them. Only one person serving at the bar, people was waiting to be served. We just walked out and went to another pub.

Great place, brilliant food and drinks, service is outstanding too

Went here for food twice this week and it was delicious. First night had the surf & turf which was lovely. The second time I had the mixed. Grill. Lovely

Great food and great atmosphere, You can also order from Just Eat I did have a mix up with my order from Just Eat and they provided no help but with help Owen from the Woolpack managed to help sort the small discrepancy out great service and very helpful person.

Food was lovely, well cooked, great price and the staff couldn't do enough for us made our evening very enjoyable. This will definitely be somewhere we return to.

It was an amazing experience the food was delicious the service was amazing the staff were so kind and helpful the atmosphere was lively, definitely be going back

Nice pub, staff are friendly & nice outdoor area. Thanks

Called in on the off chance.. food pipping hot, fantastic friendly service

Very good quality of food and choice of food for the price! Lovely staff who sorted my sticky toffee pudding that was cold almost instantly especially Izzy who was lovely and extremely accommodating

We came here today and was my choice to visit here. I'm glad we did, the food was delicious, service was good and very reasonable for 4 of us. Tables were nice and clean with no sticky residue and staff were friendly Had a couple of cocktails to finish. We'll definitely be back as was excellent.

Had a great meal the food was lovely and hot and good value we were told about a wait of 40mins but food arrived before that,what a good choice in drinks too,I loved the service with a smile attitude of the staff ,we had a real bubbly blonde lady serve us and nothing seemed to much trouble,we will be returning and recommending to friends to try out the Woolpack 5*

Food, staff (Owen, Shel and Greg) and atmosphere amazing!, come every week for food or just drinks on Sunday to play rock and roll bingo. Staff are just so polite and always willing to help with anything. Highly recommend place for a cheap but good meal or a good drink

Great evening. Staff were very attentive, food came quickly and was delicious! Immaculate inside and out. The kids were able to play outside. My teenage son played pool, the younger ones had lots of space to run about.

A great local pub. Really good food, very friendly staff and a lovely atmosphere. Would highly recommend.

Absolutely fabulous food and service. As a qualified chef myself I can be very picky but couldn't fault a thing. We will definitely be returning again soon. Thankyou to all staff and massive compliments to the chef and kitchen team!!

Very welcoming place good family place foods good as well iv not tryed yet but will next time and let ya know how it is lol

I am a regular visitor here and often take advantage of the offers that pop up on the App and also Groupon. This pub has loads of atmosphere, a proper community/local feel which is welcoming (unlike some local pubs where you can be made to feel awkward!) I find the food to be excellent pub grub, particularly the sizzlers which are their speciality. Plenty of meat and always tasty. Drinks not overpriced either, which is another reason for us going there! Big shout out to Owen, I'm often served by him - what a lovely chap, always so pleasant and polite but also very efficient in dealing with my various vouchers! He has a lovely way about him, very customer focused. I'm impressed with the manager too - very on it all the time and the staff are real grafters. I notice some reviews commenting on the wait for food, I know and expect the wait to be longer - particularly at peak times and especially when they have deals on as they are so popular. I have always found that they let me know when ordering if the wait is likely to be some time, and really that's fair enough. I recommend downloading the app so you get sneak preview on the offers - they always get fully booked so its good to get in quick!

Steak was very good but just lately been tough.... But otherwise everything ok

Mix up with the food so when the plate came back out the chips were on the cold side.

Had to ask for a refund because after nearly an hour, the food hadn't arrived and it was unlikely to be with us any time soon. The manager only offered a partial refund and a 25% discount voucher as compensation. It's interesting that the voucher was preprinted. This must happen quite often! Needless to say that we will not be returning.

The food is way too overpriced and I’m disgusted with the service in this place! we decided to go for a meal as a family together, the food was quite pricey but we had high hopes for the place until some of our food never came, all we got was a little portion chips with barely anything on it! I’m honestly raged and will never return.

Having waited just under an hour for the food to arrive, we had to ask for a refund. By way of an apology I was given a 25% discount off my next visit but a better apology would have been to refund the drinks as well. Needless to say I will not be returning. Problems can occur in any business but the way that they are dealt with is a measure of that business. This was not dealt with well!

No mention of delays when we ordered. Had a toddler with us so time pressured for eating so we could him home to bed. The place was less than 1/3 full. An hour passed and our food still hadn't come. We asked for a refund and were only offered a refund for the food. Lots of other similarly impacted customers. You don't come to establishments like this expecting the food to be good but you do expect it to be reasonably quick; we can all operate a microwave. Won't be coming back.

Awesome customer service and lovely food as always. Zara fantastic

Food was lovely and came out promptly. Drinks orders were easily resolved and the staff were really friendly and helpful. Would definitely come again.

Service was a little slow, but food was good value for money

The food is great value for money. Staff is so friendly and helpful. I’ve never had a bad meal here. Would recommend.

These waiting time for food was 1.30 hrs after ordering

Disappointed no mocha coffee and no cake available.

Isobel was wonderful yesterday during our visit, very friendly and helpful, will definitely be returning again soon!

Fantastic food, resonable prices and very friendly staff

Shortish wait but very good food friendly helpful staff.

Called in today, bank holiday Monday, had a drink first, booked a table for 6.30pm...when ordering, was told that food was about 45 minutes, not a problem...was served by Michelle, lovely lady, polite and kept us informed of what was happening...staff shortages left them rushed but still food was excellent, service excellent... will be back definitely... thanks for a lovely evening, thanks especially to Michelle, put your feet up tomorrow...😁

Wores meal av every had fish greasy not be go thire agen mix under up to verr poor food cheaken was dry 😢 32 89 pouds wast money 😢

Despite being short of staff on a bank holiday monday, our waitress Michelle has worked her little socks off. We knew there was a wait for food when we ordered, but when it arrived it was so worth it. The front team have engaged well with customers and managed as best they could in the circumstances. Deffo be back.

Booked a table for 7.15pm to 8.15pm, arrived at 7.05, booked in at bar showing my booking confirmation only to be told over an hour wait for food, therefore we left and went to another pub nearby to have a lovely meal where we were served efficiently, top customer service, top quality food, this experience at Sizzlers has affected my view of Sizzlers and at present i cannot see myself going back to Sizzlers again.

Food was very good- the bar staff helpful

We only stopped for a quick drink as they rang Last Orders 😥 but what a lovely friendly place. We will come back when we can but we do live 300 miles away! The food looked wonderful and very reasonable value. We were sad to be so late🤦🏻

Amazing night out. Great good and great atmosphere.

Always a nice atmosphere, very welcoming. Food is lovely and served hot. The actual building needs improving. The ladies toilets are falling apart. One is always out of order and there is always standing water in another stall. The whole place needs a lick of paint.

Best steak and salmon meal we have had in a while

Had to sit with my child near the bar. bit of choice language by males drinking when was with my 8 year old.

Do not go here, waited 2 hours for my food on a quiet night. When I ordered my food no one even told me it was an hours wait, I asked twice for an update and then no one even bothered coming up to me asking telling me where it was. Only positive thing was I got a full refund for it. Disgusting service, do not come here.

We were so disappointed table 4 was so close to other tables no personal space staff member as soon as we got there was rude my scampi meal was absolutely awful scampi was over cooked chips were few I commented to waitress but she was not interested half heartinly said on sorry then just walked off my husband had gammon it was okish but chips were few very very disappointed would not recommend to anyone 😔

Came here for Mother’s Day. It was disappointing, we ordered the chicken and mushroom pie at 1315 to be told they had sold out? Decided to go with the lasagna… what a waste of money smallest portion ever and completely dry.

Outstanding service, great quality food, will be returning

Went with the family and had a amazing time. Food and service were fantastic, can't recommend this pub and staff enough.

The staff are so friendly and efficient

Quite a widr variety of food on offer and some decent deals to be had on multi buys such as 2 meant for £12.50. I ordered a burger and fries which cost around £12 and although the burger was quite tasty the skin on fries were like warm and portion size was similar to a small fries from Mcdonalds. The staff seemed fairly dis-interested in the customers and there was a large very loud group of males gathered around the bar which could be intimidating for some. I left feeling it was a "locals only" pub and won't be returning.

Friendly service. Food was good and hot.

Pity they turned off the football we were watching .horse racing didn't start for another 50 mins..

We go about once every 2 weeks and find it very friend and cosy. The staff are mostly very friendly. Their is one who we usually see (michelle) she is like a friend to us now and nothink is to much trouble for her.

Foods way better than most yet Cheaper than most. Take ur kids here rather than macdonalds it's cheaper!

Gave my mate food poisoning ya absolute snakes, chicken aswell DISGUSTING