The Woolpack Shawbirch in Telford and Wrekin

Our second time ime to the Woolpack the staff are very helpful, Michelle how serviced me was very helpful with the menu and what to order, the food was excellent and worth the money, would highly recommend and will be going again

The Woolpack is a really nice place. I had a great time celebrating my best friend's birthday; I won't say what birthday he celebrated as he might get mad at me ;) The food was delicious, and the atmosphere was great and very friendly. The kids had fun playing their first pool game ever! But if you celebrate a birthday, bring your own disposable plates for a cake.

7 of us came for a meal we found the place rather cold and the food took over an hour to arrive , the food was good and staff pleasant atmosphere seemed a bit intimidating to me .but may return everyone has a off day.

deserves more than 5 stars, definitely recommend coming here.

there was a noisy party not far from our table - the staff should have asked us if we would have liked to be moved further away.

Instead of a take away we decided to pop into our local Sizzling, great choice, we had rib and rump, meat fell off the bone from our ribs and the steak was cooked beautifully, all the staff were great with us and made sure we all enjoyed our visit, especially grace she was great with our children, thanks to you all will definitely be back soon

Delicious food, meat fell off the bone. Staff warm and welcoming, lovely experience.

The atmosphere was great and super lively the food was amazing it left a extravagant taste in my mouth the workers and customers were amazingly polite 10/10 service .one of the workers was called Grace and was super joyful and lively making my day definitely eating here again

Enjoyed a nice meal here but the room was a bit too dark and cold, saving money on lighting and heating I guess. Tables were not being cleared very quickly. Otherwise I would have rated higher.

Typical English food, nice drinks. I was missing the fireplace. No problem with the free tables

Fish n chips deal is amazing. Our favourite place the batter is to die for.

We highly Recommend the woolpack it is a family friendly pub and all staff are very friendly especially Chris the resident welshy he is always there with a smile. We enjoy a Sunday and rock and roll bingo

Fantastic pub! Great atmosphere - rock n roll bingo is the one

Great team . Always make you feel welcome. Sara , Shell and Owen are a massive credit to the company !!

Friendly staff, service with a smile & rock n roll bingo is a really fun evening 😀

Excellent family pub. Food is great, and atmosphere is good. Bingo on a Sunday hosted by the legend Greg is fantastic…! Highly recommend coming along 6:30pm onwards on a Sunday for a few hours of fun and laughs. All staff are lovely, Owen, Chris, Shell, Eve to name a few… make you feel welcome.

Really good atmosphere and bingo night good fun.

Nice local great atmosphere. Have Food on a Sunday and always stay for the Rock and Roll Bingo. Staff are very welcoming

We have been regulars here now for 5 years, great staff, great food, and bingo nights on Sundays are a highlight. Shoutout To Greg, Chris, Shell, Owen, Eve, and the rest of the team🍺🍺🍺

Woolpack is a great place to visit, food and atmosphere is amazing, even if just popping in for a pint will alway be made to feel welcome... definitely recommend a visit for if you get chance.. And Sunday nights are Banging 🥳🥳

Staff always pleasant and friendly

We come into the Woolpack most days, and very rarely get a bad meal. The staff, on the whole, are very welcoming. We particularly enjoy Rock and Roll Bingo on a Sunday which is always good for a laugh, with a cash prize draw at the end 🤞

Fabulous especially the Manager Chris who is so customer friendly.

Brilliant place lovely food and staff especially Owen.

Great family friendly pub. Staff go above and beyond to help you. Special mention to Chris aka Welshy! Credit to the business! Well done all!

Excellent food, great staff and Chris always goes above and behond to make the experience fantastic. Well done team

I come every Sunday with my family to Bingo hosted by Greg, it is a brilliant evening out I thoroughly enjoy myself. Often have food and it is always excellent, followed by excellent service from the bar staff and waiters such as Owen and Chris etc. highly recommend if your thinking about coming

Fantastic nights. Bingo is sooo much fun and staff always so polite and helpful. Simply great

Great pub, really friendly atmosphere and the staff are very friendly and helpful. The food is good, generous portion with a variety of choices. We come every week and would always recommend it to people who enjoy a pleasant evening out. There are also many events put on which make for a fun evening.

Always a fantastic whenever we visit, excellent atmosphere and the meals are good value for money.

Friendly service. Vibrant ambience.

26th Jan 2024,booked for 18 adults staff very polite as usual, we had all our meals at the same time,very hot food and delicious as always,two meals for £12.50 and good portions,deserts gorgeous thankyou for a lovely group lunch see you again very soon,elaine and friends of the sir john bailey club bingo crew.would definitely 😁 recommend to anyone.

Lovely place, great food and service :)

Me and my husband have never visited the woolpack until today and we will 100% be returning. Our waitress Grace was efficient, very friendly and answered all the questions we had about the menu brilliantly.

Staff friendly and helpful. Booked for a Birthday part. Really impressed with service. Specual mention to Grace

Food was amazing, staff are kind and the atmosphere was a nice chilled vibe, 100% recommendations for this pub, you’ll have a great time

I’ve been using the woolly for some years now😅I have to say Grace one the waitresses is a real credit to the pub, super friendly and very helpful always has a smile😁 Grace is a young girl starting out in her working life, we’ve all been there!! Grace, what ever you choose to do you’ll smash it👌🏻👌🏻 Keep up the good work🍻

Popped in for lunch. Both had fish and chips didn't have to wait long, food was bought out piping hot with a friendly smile from staff, Who were very accommodating. Would recommend

Great pub. Nice atmosphere menu has lots to choose from. Staff are always helpful

Had a great time at the Woolpack,my wife and I had a lovely meal ,I had fish and chips and my wife had a sirloin steak both were cooked beautifully and we had a couple of drinks to go with our meal,we were served by a lady called shell she was very polite .

We booked the woolpack for my Grandads wake and I’m so glad we did. The staff were extremely helpful and pleasant and the food was amazing. Thank you to the whole team for all your hard work. We really appreciate you

Where's the pea's and lemon wedge? Tartare sauce? None of that either!

Very basic, I had deluxe burger and chips but you get nothing else with it. No veg no salad very disappointing won’t be coming back.

Excellent service and food was brilliant Michelle the waitress was so lovely and very helpful

Popped in at 5:30pm on a Monday after work for tea. Had Chicken Tikka, rice, naan, poppadom & chips. Followed by sticky toffee pudding. Fairly busy but didn’t have to wait too long. Curry was great. Service great

Had an amazing family birthday meal Good was spot on we had mains desserts and drinks for a family of 5 for £60! Amazing 👏 well done guys

A huge thank you to Michelle for rescuing what was heading towards being a disaster of a birthday meal. The 5* for service is 100% just for Michelle, who went above and beyond to make sure our evening was enjoyable. The food, when we received it, was great.

Service was brilliant, atmosphere was brilliant, took my Mrs for a bite to eat for dinner & the food was out of this world, the cocktails were very well made too highly recommend this place 👌🏻

Popped in for a tea after work. Food good, service great & helpful staff

Need to know how to make cocktails

Have been there a few times as my father is in the nearby hospital. The food is great and always been in reasonable time even when busy. The 2 for £12.50 is an amazing deal

Came for food tonight we had hallumi flatbreads staff are fantastic especially Tracey Owen and shell

Great family pub. Excellent food and drink. Service is on point come every week with the family great atmosphere

We come here on a twice weekly basis and always find the pub in a good atmosphere and is always kept on top of. Good quality food and good priced drinks with plenty of parking.

Come here regularly and have no complaints. Friendly staff, good food!

Best pub for grub and entertainment in Telford

We come here quite often and the staff are always really friendly! Owen and Shell are 2 of the best bar staff I’ve ever been served by! The food for the price is decent and I can’t complain! If you come on a Sunday evening you can join in on the “rock n roll” bingo which is always great fun! Would definitely recommend the pub to anyone who asks!

Hi we regularly use this venue most weeks and found it to be very competitive on price especially with the app and loyalty stamps. The food is of good quality and the staff are very friendly.

Fantastic food. Love coming to the bingo and the staff are very helpful especially the welsh lad 🙂

had a great family meal visited today really enjoyed the food had the steak would recommend and will definitely be returning soon thanks

Came here for my mums birthday had a lovely meal good prices and good selection and choices staff all really helpful and friendly

Great meal thanks great prices friendly staff

A great place to bring the family. Great value for money and oh we love a Sunday night bingo!

Chris at the Woolpack works extremely hard at trying to make the customer experience excellant

We come here every week for the bingo night on a Sunday evening and sometimes in the week too always have a lovely evening and great food Greg the manager is always friendly and Chris is always happy to help with anything also Michelle really go out of their way to make your experience a pleasant one

Friendly staff and always polite Good prices Variety of food Music bingo every Sunday evening

Friendly staff Michelle, Owen and Chris very helpful and get to know their customers Competitive prices Entertainment every Friday Pool table for entertainment

Came in the other day with a friend who’s moved from the local area and shell had gone out of her way to warm some milk up for her coffee so she could still have a warm milk coffee. Incredible service from shell. Sara , Owen and shell are a credit to Mitchell and butler .

Always enjoy rock n roll bingo on a Sunday. Great food, service and very friendly staff. Highly recommended.

Owen and sara bar staff are amazing, friendly and deal with all needs required... Food was exceptionally spectacular today. Thumbs up woolpack...

Owen the bartender was very efficient friendly and went the extra mile ordered food tandoori chicken compliments to the chef it was amazing 😍

This is my local pub but without being too biased the staff are superb, the food, especially the mixed grills are fantastic value for money. A great place to have a chat with friends & family, would highly recommend it 👍

Monday, poker night, very friendly, nice staff

The atmosphere was encouraging. Would love to visit there again again.

Excellent as always friendly bar and waiting staff excellent food

Tables still had stuff on them. Only one person serving at the bar, people was waiting to be served. We just walked out and went to another pub.

Great place, brilliant food and drinks, service is outstanding too

Went here for food twice this week and it was delicious. First night had the surf & turf which was lovely. The second time I had the mixed. Grill. Lovely

Great food and great atmosphere, You can also order from Just Eat I did have a mix up with my order from Just Eat and they provided no help but with help Owen from the Woolpack managed to help sort the small discrepancy out great service and very helpful person.

Food was lovely, well cooked, great price and the staff couldn't do enough for us made our evening very enjoyable. This will definitely be somewhere we return to.

Nice pub, staff are friendly & nice outdoor area. Thanks

Called in on the off chance.. food pipping hot, fantastic friendly service

Very good quality of food and choice of food for the price! Lovely staff who sorted my sticky toffee pudding that was cold almost instantly especially Izzy who was lovely and extremely accommodating

We came here today and was my choice to visit here. I'm glad we did, the food was delicious, service was good and very reasonable for 4 of us. Tables were nice and clean with no sticky residue and staff were friendly Had a couple of cocktails to finish. We'll definitely be back as was excellent.

Had a great meal the food was lovely and hot and good value we were told about a wait of 40mins but food arrived before that,what a good choice in drinks too,I loved the service with a smile attitude of the staff ,we had a real bubbly blonde lady serve us and nothing seemed to much trouble,we will be returning and recommending to friends to try out the Woolpack 5*

Food, staff (Owen, Shel and Greg) and atmosphere amazing!, come every week for food or just drinks on Sunday to play rock and roll bingo. Staff are just so polite and always willing to help with anything. Highly recommend place for a cheap but good meal or a good drink

Great evening. Staff were very attentive, food came quickly and was delicious! Immaculate inside and out. The kids were able to play outside. My teenage son played pool, the younger ones had lots of space to run about.

Absolutely fabulous food and service. As a qualified chef myself I can be very picky but couldn't fault a thing. We will definitely be returning again soon. Thankyou to all staff and massive compliments to the chef and kitchen team!!

A great local pub. Really good food, very friendly staff and a lovely atmosphere. Would highly recommend.

Very welcoming place good family place foods good as well iv not tryed yet but will next time and let ya know how it is lol

I am a regular visitor here and often take advantage of the offers that pop up on the App and also Groupon. This pub has loads of atmosphere, a proper community/local feel which is welcoming (unlike some local pubs where you can be made to feel awkward!) I find the food to be excellent pub grub, particularly the sizzlers which are their speciality. Plenty of meat and always tasty. Drinks not overpriced either, which is another reason for us going there! Big shout out to Owen, I'm often served by him - what a lovely chap, always so pleasant and polite but also very efficient in dealing with my various vouchers! He has a lovely way about him, very customer focused. I'm impressed with the manager too - very on it all the time and the staff are real grafters. I notice some reviews commenting on the wait for food, I know and expect the wait to be longer - particularly at peak times and especially when they have deals on as they are so popular. I have always found that they let me know when ordering if the wait is likely to be some time, and really that's fair enough. I recommend downloading the app so you get sneak preview on the offers - they always get fully booked so its good to get in quick!

Steak was very good but just lately been tough.... But otherwise everything ok

The food is way too overpriced and I’m disgusted with the service in this place! we decided to go for a meal as a family together, the food was quite pricey but we had high hopes for the place until some of our food never came, all we got was a little portion chips with barely anything on it! I’m honestly raged and will never return.

Had to ask for a refund because after nearly an hour, the food hadn't arrived and it was unlikely to be with us any time soon. The manager only offered a partial refund and a 25% discount voucher as compensation. It's interesting that the voucher was preprinted. This must happen quite often! Needless to say that we will not be returning.

Mix up with the food so when the plate came back out the chips were on the cold side.

No mention of delays when we ordered. Had a toddler with us so time pressured for eating so we could him home to bed. The place was less than 1/3 full. An hour passed and our food still hadn't come. We asked for a refund and were only offered a refund for the food. Lots of other similarly impacted customers. You don't come to establishments like this expecting the food to be good but you do expect it to be reasonably quick; we can all operate a microwave. Won't be coming back.

Having waited just under an hour for the food to arrive, we had to ask for a refund. By way of an apology I was given a 25% discount off my next visit but a better apology would have been to refund the drinks as well. Needless to say I will not be returning. Problems can occur in any business but the way that they are dealt with is a measure of that business. This was not dealt with well!

Awesome customer service and lovely food as always. Zara fantastic

Food was lovely and came out promptly. Drinks orders were easily resolved and the staff were really friendly and helpful. Would definitely come again.

Service was a little slow, but food was good value for money