The Winwick Quay in Warrington

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Grim, unhelpful staff with attitude. Typical Brewers Fayre, though portion size shrinkage evident. On the bright side, service was quick.

A lovely place to come for breakfast. Also had a few evening meals here. Great food everytime. Love it when Pam and Molly are working as they are so friendly and welcoming. Really makes a difference and makes u want to come back which is hard to find in customer service these days. Nothing ever a problem for them. Will definitely be back

We are regulars here and frequently use vouchers to enable us to afford to come as a family. We came on the Sunday at 5.15pm wanting the carvery to be very disappointed to find it ran out at 3pm. So we sort out what we want and go to the bar to order. There is one person serving and a big family order was being taken. Someone was waiting at the ba to be served and was finally served when another person came behind the bar The queue was getting a lot bigger and it was about 10 minutes before we had our order taken. Either they need more staff or they need to get an app for quicker ordering and less queueing. Also, maybe need to make sure they have enough food to last the day.

Excellent service from Harvey, Kieron & Rachel. Nothing was too much trouble & they all had lovely smiles. The chicken & ham pie was delicious. The mud house rose was lovely & dry. Thanks.

We were looking for somewhere different to take our grandson for food and a playarea for him we checked the Internet to find somewhere with a player each and this place advertised an indoor playarea brilliant incase it rains we told our grandson's booked a table we arrived in plenty of time we asked about the indoor playarea to be told that there wasn't one just a slide and climbing frame outdoors in unkempt garden area disappointed we ate and left consoling our grandson sorry but won't be back in a hurry

Staying in Premier Inn next door and booked table for 8.15pm. Ordered a starter and a main course - the first of which took 20 minutes to arrive. After I had eaten that and my main- and the person who served me at the till allowed me to keep my tab open. I then asked a member of staff who was curt, to be honest about a desert and a coffee. ' Too late' she snapped, we stop serving at 9.00- a fact there was n o mention of in the menu or any notice at the bar. She just shrugged her shouldedrs. I then had to queue for 10 minutes to pay my bill- not in a happy frame of mind as there was one person behind the bare selling drinks and sorting out bills. Accept it may be unusual, but no way was that in any way shape or form an acceptable way to treat a customer

Relaxed and friendly place, tend to go here for family meals. Food is always tasty and plentiful, staff helpful. Have tried a couple of other local pubs recently and been disappointed, we always end up returning here. Great discounts if you sign up.

Was here for a family meal the was lovely the staff where grate and pam behind the bar was brilliant and real enjoyed our night

Another great meal & service here. The guys who were on always go above and beyond for me and my friends. Fish & chips, burgers and mixed grill were all lovely. Will be back again next month for our meet up.

like winwick quay as it is easy to get there plenty of parking. The staff are very polite and helpful. Harvey who brought our meals was very nice to speak to . We enjoyed our meal and would go back again soon.

Amazing staff - all seem to work hard and always be doing their best Always feel welcome and very attended to Food is delicious - cater great vegetarian meals which are delicious Staff are always happy and very friendly (managers included which is nice to see them all working together!) Will 100% be coming back with more family members. Cannot recommend a nicer brewers fayre in Warrington than Winwick quay Thanks for tonight, Molly, Nate, Ste, Hallie

We’re regular visitors and always experience amazing food, fantastic service, super friendly staff and a lovely warm atmosphere. Thank you to all at Winwick Quay!

We had a lovely meal as a family. The food was excellent, great value for money. Service was wonderful and the staff were extremely friendly.

Great food. Great staff. Not the first time we have been here and never fails to disappoint. Plenty to choose from staff are super attentive.

Always great place to bring the kids for breakfast! Staff are always friendly and the breakfast is such an amazing deal with kids.

Lovely place to go for a nice relaxed meal. Friendly atmosphere, very tasty food and attentive kind staff. Highly recommend.

We just went in here today for a quick lunch on the way back from somewhere, as we hadnt been for a while. We had the value deal 2 meals for a set price. I had a burger and my husband had a club sandwich and chips (you pay an extra £1 for some chips). It was lovely especially for the price and the burger had a nice taste and wasnt greasy and was lean. We got brought out 2 club sandwiches but when explained I had ordered a burger the lad who served us was very polite and just brought the burger out to us. The manager (I think it was the manager with glasses) and the lad behind the till taking the orders were friendly and it had a relaxed feel. We would return to here as good value nice food with friendly staff.

Ordered a child’s fish bites and asked for jacket potato instead of chips, I was asked if I wanted 2 small or 1 large jacket, I said whatever comes is fine, little did I know they were on potato rations! The 2 that arrived were a tiny bit bigger than the fish bites. When we told staff they were tiny the reply we got was ‘ I know, ridiculous isn’t it!?’ We also had to send back a minute portion of burnt chips. Staff are always friendly but service and portion sizes have become somewhat of a joke in here now. Sad as I feel they will soon be losing a lot of regulars!

Our favourite local carvery. Food is always of good quality and plentiful. Staff are friendly. Both fizzy and hot bottomless drinks are available making it good value. The layout of the restaurant means that you can have effectively a very quiet family meal which is helpful won't our son who can be overwhelmed by noise.

The team are extremely friendly & helpful. Great food & customer service. After spending 3 weeks away from home they made us feel right at home! Thank you guys!

We always come here for family breakfast as its the best value for money during the school holidays, Treated my sons today before they go away for a few days, and it was possibly the best visit weve had, despite it being really busy, our server Pam, couldnt of been any more attentive and friendly, we made a special request of the chef, but said if he was too busy, not to worry about it, Pam did come back to say it was too busy, but to my surprise when the breakfast came out, she had the special request too! So hats off to chef Mike too (best fried bread ive had in a long time). Highly recommend coming for breakfast, especially as for £9.99 2 kids eat free with every paying adult! Nothing was too much trouble today!

I am staying away from home & Pam, one of the staff, is amazing. She is kind, friendly & efficient. She is always happy & remembers me & what I like to drink. Thank you, Pam. You are a star!

After an eventful morning we came here for breakfast. We thought breakfast was till 11. Turned up at 10.40 and the manager said we was too late but he could make us some bacon and sausage toasties. We was made up absolutely star service. The manager deserves a recognition 👏

Always fantastic we eat her quite a lot and it is always great , great value for money , great quality and great staff always really helpful and nothing is too much trouble. Pam the lady who greets us is fantastic and always makes us feel special

I was only able to choose one meal option, but we actually had breakfast and dinner here on two occasions whilst staying at the Premier Inn next door. There were 6 of us and we had a variety of dishes: burgers, sweet potato curry, smothered chicken, mac n cheese bites, and steak. Every meal went down really well with the family, but I have to give an extra shout out to Tez who cooked the steak. I asked for medium-well, but asked for it on the more 'well done' end. It was perfect, really soft and moist but without the pink showing. The nicest steak I've had outside of an actual steak house! In addition to the food, the staff were really friendly and the service was excellent, would highly recommend and we would definitely stay here again on the way up to Scotland.

Been ages since I have been here but as stopping in the hotel next door gave it a try. Good service and the food was good quality and reasonably priced. Nothing to rave about but good enough for me to return for a second night.

Came for a meal with family. All of us enjoyed our food the staff we encountered were all very friendly and welcoming, well be returning soon

The 4 of us booked in to the Premiere Inn next door and chose to have our breakfast and evening meal at the Winwick Quay. We found the various dishes we chose over the 3 nights to be tasty and good in size and price. These ranged from battered Haddock and chips, Piti Piti chicken, smothered chicken, curry and a mixed grill, to name a few. The starters and desserts were also excellent, my waistline will tell. A special mention to Benny and Molly who welcomed us on out first nigh and all the other outstanding staff. We are planning to return next year.

Came in with my boyfriend for a Sunday roast, everything tasted very fresh and delicious with a plenty of sides to choose from. Not our first visit and will definitely return!

4pm 9/7/23 Went for a Carvery… sold out, Next option, chicken roast… sold out, Next option pie mash and peas… arrived and it was a child size portion, If this is the normal for brewers fayre I can only give my honest opinion which is I would avoid them, very poor indeed!

From start to finish great experience management and staff amazing credit to brewer's fayre great drinks selection and top food

Visited for breakfast before a long drive south. £10 per adult, children freeeeeeee :-) Usual Premier Inn breakfast fayre, with cooked breakfast and continental breakfast options. Offered GF toast for my husband. Food very nice, staff attentive.

Amazing service, nothing to much trouble. Prices are fantastic and meals are well worth the money. Will definitely return

Arrived fairly late on a Sunday evening and was pleasantly surprised to find that the carvery was still available. Karl, the duty chef on the carvery, kindly waited until I had been served and eaten my starter........he had been about to start clearing everything away after what must have been a long and busy shift. Similarly, Conor, who was taking food orders and serving behind the bar, was efficient and friendly. I have eaten here several times before, the staff and manager have always been good, but today was exceptional. Oh.....and I enjoyed the food too 🙂🙂 ..

Amazing place for food, friendly and helpful staff. Karl the head chef is superb going above and beyond each and every visit, would highly recommend.

Another fantastic visit! This is by far our favourite place for a Sunday lunch; can’t fault the Carvery and Carl is amazing, not just serving but going the extra mile to help! Today the lady in front needed a wee bit of assistance to take...

Had a meal out with family. Four adults and two children. Good selection of pub meals available and at a reasonable price. I used my Blue Light Card, so the whole cost was £55. That was with the drinks. Staff very friendly and helpful after...

First class service. We arrived here for breakfast as a family of 8 people totally un announced on Easter Sunday. We had pre booked the Swan at Winwick but due to the unavailability of over half of the breakfast menu we relocated here in the...

We visit Winwick Quay regularly for breakfast, lunch or a Sunday lunch. The staff are always friendly and offer great service and are very efficient. Danny and his team are really nice and nothing is ever too much trouble. Karl ,the chef , is fab...

Very good food and great service. I tend to always stay in a Premier Inn when away on business and have to say this had one of the best attached restaurants I have experienced. Nothing more needed to be said.

Went for lunch with friends and as usual food was lovely and great value for money. The staff are all very welcoming and helpful. Looking forward to my next visit already.

Not the best meal, portions are tiny and not worth the money. Plastic cheese on an expensive meal???

Having had quite a few Xmas & New Year meals over the last few weeks, I can honestly say the meal we had here was simply amazing. The quality and presentation were brilliant, also the content. My husband opted for a prawn cocktail starter, and...

Would like to thank Danny and all the staff for there amazing help in catering for our daughters wake this week. Nothing was too much trouble food was lovely and plenty of it. Thank you for all your hard work.

Booked for Xmas Dinner this year for the first time. It certainly won't be our last . There was a lovely atmosphere as soon as we walked in , very festive. Handed a prosseco for adults, a selection box and small gift for children. Great...

Had a Christmas get together with friends Christmas 2 course was lovely. Good value & didn’t break the bank. Will definitely be back through Christmas for another meal.

I gave 3 as the main meal was nice toilet door dirty broken toilet seat and I ordered black forest Sunday this is what I got compared to picture on menu then the next table got Sundays that looked amazing took it back to get...

20 of my friends and family had a gorgeous meal from the festive menu on Saturday. The food was outstanding. The service is always good here. Friendly and conscientious. Can't praise it enough.

Popped in for lunch and three of us ordered the carvery. Area was spotlessly clean and guy serving us was very friendly. Meat was cooked to perfection and a great choice of veg which you could top up again. Lovely visit, reasonably priced and very...

Amazing food and service we come here very regularly and are never disappointed I had the big stack burger which was delicious we also had cocktails which went down a treat

We visited for a family get together on Saturday the 29th. There was 5 of us in the party and the food was very quick and cooked beautifully. I forgot to order a side and when I requested it they got it out promptly. Service...

Lovely atmosphere, food absolutely delicious, highly recommend to friends. Will definitely come back

Had a great family meal this afternoon at the Winwick Quay. Food was lovely & had a discount voucher which is always a good thing. Food was really nice & young girl serving us was very good. Will definitely be back.

Really poor experience, entered the pub at 16.30 on friday 28th october 2022. We seemed to be an inconvenience the moment we walked through the door as apparently they didn't have a table for us, even though the pub was empty. After persisting we were...

Called in today & had excellent service from Karl will be back had a lovely meal & excellent service

Dave and Ellie gave world class service from booking 9 in to being fantastic with children. Food great .a great evening after a family funeral they made a hard day great .

went with family, lovely food plenty options had cereal first and then ordered a full english, dit dearer than your toby carvery but nicer, unlimited food to order lovely for a treat will be going again

The staff were friendly. And the food was lovely. The other half had the trio of pies but couldn't eat the third pie so he wrapped it in tissue to bring home. The member of staff who took our plates brought him some foil to...

Had a beautiful meal. The restaurant has had a refurb and is looking great. We were even given a bottle of Prosecco and a box of chocs by the manager

I regularly visit the Winwick quay and have to say this was by far the best experience I’ve had here so far. The food was amazing and the waitresses, Rachel and Ellie, couldn’t have done more for us. They were really attentive and made our...

Had a meal in the winwick quay again. Nice food and staff. Rachel and Elli were amazing especially with my children. I would definitely go again.

Really lovely food for the money, staff were also great, we were served quickly and everyone was very polite. Definitely worth a visit.

I had lunch here a few times and evertime the food and customer service has be amazing. Pam on front of house is lovely always has a smile on her face and very helpful and chatty. Sneds very pleasant and helpful to. Will be coming...

We come here quite often as the food is affordable and delicious! The staff is always happy to help and very friendly. My boyfriend opted in for a burger which he absolutely loved - it disappeared in seconds. Would definitely recommend !

Friendly welcome from Sam and the rest of the staff. Food good, not rushed, just what we needed! Thank you.

From the numerous times I have been there the staff has been amazing from the food service to the bar. The polite Manor of each individual should be praised because I could not of felt more comfortable. The staff pam, rach and elle were amazing...

My wife booked breakfast as a surprise for my birthday and it was one of the best we have in a long time. We were joined by our friends and we were not pushed or hurried and were well looked after by Pam, Dave and...

What was a last minute decision, turned out to be the best decision made for the day. First time coming to the winwick quay, and I was pleasantly surprised. The young lady Jazz with the snazzy hair style who served us was an absolute delight....

food was excellent, mint service from ellie and dave. were very friendly and definitely will be coming be back!!

We are visiting this area, and from entering the place Pam made us feel welcome and looked after us. She is so amazing and served us really well, we ordered a lot of drinks and she helped us find the best drinks for us! We...

My wife, father in law and I came for a lunch and was greeted with a warm welcome, even by the staff who appeared to be on their way home. Rachel and Danny are assets to the team and the brand as nothing was too...

Great food and even better service. .Our waitress Pam was very polite and attentive. Full marks,would definitely come again.

Visited this pub Sunday evening food was lovely and the staff were all very helpful and friendly especially Rachel and Kieran, will definitely visit again soon.

Stayed here for a business trip and I have to say fantastic place and great service. One perticular server called pam stood out. Service with a smile is an understatement, fantastic service from ordering to receiving our food she was fantastic. Credit to the staff.

Had a lovely Sunday lunch today with my husband at the Winwick Quay. Food lovely as always & Kate the waitress was very good. Love the unlimited coffees!! We will be back very soon.

Would highly recommend excellent food and service would like to thank Dave and Ellie for making our daughters birthday extra special going that extra mile to deliver excellent customer services will definitely will vist again thanks again

Come here quite often with friends and never disappoints. Fish & chips are great and my hubby loves the big burger. Food is always top & the girls who serve us are always polite. We’ll be recommending to our other friends in the future.

Had another great meal here while visiting the family. Nothing was too much for the waitress Pam, very helpful & professional. Great portions & food was lovely & drink was very reasonable. Will be definitely returning.

Have arrived today to have a car very with my friend, at 5.30pm on a Sunday. I visit this location at least once a month and have done for years. Tried to book the carvery at the til to be told they had sold out...

Booked in for a Monday night. Friendly staff and good service. Had the Rump Steak. Asked for rare and it was exactly to my liking as some places are too afraid of a proper rare.

We have been coming here regularly and I have to say this place never disappoints! Food is amazing and service very attentive. Will definitely come back again!

Fantastic food coupled with a great atmosphere the waitress also gave very attentive service to our table , we’ll definitely be returning

Had a great dinner in the early evening. I had the haddock & chips which were delicious & my partner had the big burger which was huge. Couldn’t fault the & service so will definitely be back

We have been attending this location for breakfast regularly for a couple of years as they do provide a reasonable fresh cooked breakfast buffet. Arrived this morning to be told by an abrupt member of staff it was hotel customers only. It wasn't full, far...

Cannot fault the service we received tonight by the staff. Pam one of the bar staff was absolutely wonderful and looked after us. She was full of smiles, very courteous and helpful. She’s an absolute asset to Brewers Fayre and hopefully the company recognises what...

Myself and my wife had been previously to The Winwick Quay and loved it so decided to hold my birthday party there this evening. The other members had never been there but after Sam and David had looked after us and served us with 12...

We turned up after parkrun, had not booked and were very warmly welcomed. We use table table and beefeater a lot; this one was exceptional. Food, service & hospitality were all 100% plus you had the granola my husband really loves! We will be back...

We had the dinner time offer and ot was great value and really nice. We were served by pam who was so approachable , professional andsuch a lovely person who went above and beyond We will definitely be returning

Went for dinner with my boyfriend. Service was amazing and so was the food. Very affordable, we will be returning!

We had 50 percent of main meal vouchers.so decided to go to brewers Faye.We both had steak which was cooked to perfection.Amazing value as we had money of voucher.The staff were v friendly as well.

We arrived to have a Christmas meal with family, we were shown to our table by Sned. He was very helpful, making sure we were ok. The food was very good, the carver, Carl, was very friendly, making sure that we had all the food...

Another great visit, food was lovely and the staff were excellent, Carl on the carvery never fails to make the visit that little more memorable! Thanks everyone 🙂

Visited 19/12/21,met here for a Christmas carvery which was lovely. Been coming here for years and use it for a half way meeting place, which will happen approx every 3 months. We have got to know Danny, who looks after us well, and ensures are...

Came here with family for a meal whilst we were away for a night. Lovely staff. Karl from Carvery was really friendly and helpful. Overall nice food!

Went for Sunday lunch and had the festive Turkey dinner which was delicious. Dan, Rachael and Carl made us feel very welcome.

We came here for a last minute Sunday lunch after christmas shopping. Food was excellent and lots of choice for the carvery. Everything was hot and fresh, which is normally a let down for some carverys. This was perfect. Can’t wait to come back in...

Really enjoyed our visit. As usual Food and service excellent. Very friendly staff .Will definitely come again.

Worse meal and service I have ever experienced, we have visited this restaurant for our family Christmas meal a few times over the last few years and it's always been ok, not tonight! The food was bland, over cooked and looked like it had been...

Visited the Winick Quay on Sunday around 17:30 and a small list of items on the menu was highlighted as not being available due to supply issues which was Ok. When we ordered at the bar the Carvery was no longer available and draft Doombar...