Based on 3.977 opinions finded in 3 websites
Based on 3.977 opinions finded in 3 websites
Opinions
Brilliant service and food as always. Still one of the best in the Bay. Had a great a outside eating area to looking out over woodland.
Andy W . 2025-04-20
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We often go here because the food is always great, they even cater for our autistic child. The staff are lovely especially Tania. She is always welcoming and gets whatever we need with a smile on her face. Thank you.
kylie cutcliffe . 2025-04-17
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Friendly staff lovely atmosphere.
Steve 63 . 2025-04-16
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Very nice place to visit , superb staff and food , plenty of space and very dog friendly too
Robert Stead . 2025-04-16
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Rachel and Leela were excellent hosts. Food was carvery and pizza which were equally excellent. Can’t believe we haven’t been here before. Don’t miss an opportunity to visit
Ali Barlow . 2025-04-15
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Lovely food, lovely service lovely Sunday lunch yesterday will definitely go back again. Pity some of the people that come in now didn’t have the respect to the staff they should have but I suppose that’s life with people have no respect for staff.
Robert L . 2025-04-14
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Wow what a transformation after the new refurb! Fantastic food and amazingly friendly staff. Great prices and wide selection menu. The bubble waffles are seriously impressive my daughters eyes lit up.
Guide11577060333 . 2025-04-14
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Food tasted the same but charged us more because they had a change to the place. Wouldn’t come here again, gravy had hard bits in it , meat was solid, and what a waste of money.
Bobbie Shannon . 2025-04-13
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Welcomed with a warm greeting at the door, service was amazing and the food was affordable and very nice. Lovely staff and amazing atmosphere. 10/10 !
Coby Mansell . 2025-04-13
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Food not hot. Pudding lovely . Very , very, noisy. Food not hot enough. Engine room food much more Appetising.
Mrs Finch . 2025-04-13
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Meat was solid gravy was lumpy and hard bits in it the price was shocking the food had no flavour and tasted all the same. Never coming again would not recommend it asked for Fanta and gave us Tango pudding took forever to come my brownie was FROZEN bits in it never coming back it’s the same old crap willow tree just more expensive never ever ever coming back
Renesmee Stella . 2025-04-13
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Absolutely brilliant service from Shirley behind the bar . Well done 👏
Lewis james . 2025-04-12
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I visited the Willows again and was met and greeted by Shirley. She was friendly, knowledgeful and warm! I cannot recommend her service enough!!
robyn mccormack . 2025-04-12
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Greeted by Shirley , regulars at the willow tree come along most weeks with supported living very welcoming and accommodating , service , atmosphere and food is great
Rayena Mullett . 2025-04-12
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Came to the willow tree with a group on a Saturday. We were welcomed by Shirley, she showed us to our table. The staff were happy and helpful throughout. Thankyou for a lovely dinning experience, much appreciated.
Rosie Dart . 2025-04-12
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Popped in for a carvery with the family. Was not disappointed at all, lovely place with great food fresh for the carvery. Shirley was very attentive and great with the kids also Would definitely recommend
Carl Hardware . 2025-04-12
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Shirley was great, service was fab and quick. Good attention to detail and very friendly. Portions were also large and good value for the money, particularly the carvery.
Milly Pullin . 2025-04-12
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The price for the food and how much you get is absolutely amazing. The service was amazing Shirley was very friendly and very helpful
Sam Peart . 2025-04-12
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Shirley was lovely and friendly and service was amazing. Food was very well portioned and tasted great
Reuben Peart . 2025-04-12
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Lovely time at the Willow Tree, looks absolutely stunning after it's refurbishment. Shirley was very kind and accommodating for us all
Kallie Stewart . 2025-04-12
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Tania gave us a first class service again. We always sit in her section. She is friendly and professional. Thanks for another great recommendation Tania. We had a fab evening.
debbie honeywill . 2025-04-11
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I booked a table for 4 at 12.30 on 11/4/2025. We ordered our meals separately within about 1 minute between us. One meal was served, about 8minutes later a second meal was served then about 15 minutes later the final 2 meals were served, by this time the first person that was served had finished their meal. We had to go to the bar and ask the staff where the final 2 meals were. I was rather upset as this was a birthday celebration meal which we were all looking forward to. Hopefully the service will improve for our next visit, we have been coming to The Willow Tree for several years and have not experienced this service in the past.
Carol Hooper . 2025-04-11
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Second visit in a month. Tania was fab! Very attentive and friendly
Gill Rainbird . 2025-04-11
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Good for a dinner out at the end of holiday, chips were cold unfortunately, and the peas were overdone. But service was good, nice restaurant with plenty of disabled parking with ramp entrance, great offers with the website or app too
Tasha Jane . 2025-04-10
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We have loved this spot for a carvery for years to celebrate birthdays and special occasions. Liam was super patient with all of our voucher codes and was very friendly. Great customer service and great food. Thanks Liam!
Iris E . 2025-04-10
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Went for breakfast. Good selection from self service cooked buffet with unlimited toast, tea and coffee too. Venue recently refurbished to a good standard and remains a welcoming and attractive site with tables cleared and cleaned promptly.
Peter Gamblin . 2025-04-10
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What a fantastic lady full of joy Shirley ,made our lunch really lovely will come again
Peggy Phillips . 2025-04-10
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Great food lovely pub to dine in Shirley was a great help and waitress . Would definitely becoming again
andrew gardner . 2025-04-10
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Great staff, very busy 6-7, nice roast, burger not great
Mandy Hudson . 2025-04-09
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Walked 30 mins.They wouldn’t let us in.Lost on £40 Never go there again 🤬😡
Jake Warner . 2025-04-08
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Great revamp, looks really modern and fresh inside. 3 course set menu was very good value, we tried all the starters which were very nice! Carvery was good, we didn't realise it stopped at a certain time so had limited options. All the deserts were lovely, as was our server Tania. We'll be back!
hannahbeau13 . 2025-04-07
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Absolutely love the new pub It’s great
Hayley Spencer . 2025-04-07
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Food was incredible. The staff were attentive and helpful throughout the visit. Will definitely be returning. 😊
c central . 2025-04-03
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Good food, good service. Friendly staff
Sue Vickery . 2025-04-01
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Great service from Liam who always goes above and beyond! Thank you I will be back!
Jade . 2025-03-30
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Booked a table for 9. Was served by Tania, who was more than helpful, and we know it wasn't a one off as the last time we went to Stonehouse we were served by her and she was equally as helpful. Food was as good as always, in our party we had 6 adults, 1 teen and 2 children under 10, so we had a mixture of meals ordered all were good 👍 Will definitely be returning.
Jenny Harris . 2025-03-29
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Had a meal for the grandkids on Wednesday good food excellent service from staff heads up to Rachel who went above and beyond, will definitely be back
Ian Thomas . 2025-03-28
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Tania was a great host very professional! Thank you for the great service!
Jamie Philpot . 2025-03-28
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lovely place lovely food but really long wait after ordering (about 45-50 mins) wouldn't have minded as much if we'd been warned it would be a long wait. I know running a service is hard though and the food was lovely :)
K Lang . 2025-03-28
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Clean, friendly and great customer service. Food was good and carvery looked delicious!
Claire Cooper . 2025-03-26
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Such a lovely place to enjoy a delicious meal, with such reasonable prices. And lovely staff.
Evie Ashby-Pearce . 2025-03-25
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Breakfast was excellent. Plenty of choice and plenty of it. Was very impressed and reasonable prices.
Pamela Lamden . 2025-03-24
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Our server was called Rachel and she was the kindest helpful woman ,constantly checking on us and making sure we were happy with our food and making sure we didn’t need anything and if we did need anything she was straight on it ,made us feel so welcomed , what a lovely experience.
Kaitlyn Jones . 2025-03-24
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Shirley was amazing, no faults whatsoever. Whole team went above and beyond
Matthew Tait . 2025-03-23
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Always a lovely experience at the willow tree. The refurbishment is really lovely and looks very happy, however, we have found it is now harder for wheelchair access, we usually come as a group and sit at the back with sometimes at least two wheelchair users and we found it difficult to get to the back due to a table being in the middle of the walk way. The customers were lovely and moved for us to get through but this shouldn’t be necessary. This needs to be improved really to make it accessible for everyone like it was before. Spoke with Tania and she was very helpful with this and have advised to us to leave some feedback on here:)
Paige Mason . 2025-03-22
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I Highly recommend eating here! Many thanks to Rachel for her excellent service. 👍🏻
Kameron Coll . 2025-03-22
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Looks great since the refurbishment! Staff still as lovely as ever... Good good!
T Pleece . 2025-03-21
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Stopped in for an "all you can eat" breakfast. I was greeted by Becky who was really professional and explained where I needed to go (first tume fie me). The food was really good value for money. I will definitely be coming back.
Toby Hayes . 2025-03-20
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Willow Tree - Torquay: Excellent food and service; a special thanks to Rachel and Alishia for looking after us. We always enjoy the food. It's particularly pleasant and relaxing after the refurbishment. Highly recommend
Frank-Irena BL . 2025-03-20
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Absolutely amazing 👏 Rachel and the team was great 👍 highly recommend ❤️
Julia Reczajska . 2025-03-20
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Looking great after the refit and still excellent value. Thank you again Karen for your excellent service. The best carvery in Torquay,
Chris Small . 2025-03-20
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Absolutely brilliant. Love the new look. Staff excellent service, big shout to Aleshia, Karen, Rachel and Liam, you all worked so hard, and were very polite and caring. Food excellent, always look forward to going. Thank you all. Christine
Christine Thomas . 2025-03-19
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Staff very friendly very clean love the new colours can’t wait to visit
Denise Badcock . 2025-03-19
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Highly recommend, great food, excellent service. Our server Becky was exceptional. The pizza and bubble waffles are phenomenal 😋
Kirsty Ballantyne . 2025-03-19
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My family and I are regular customers. The food and customer service is always fantastic. Shirley and the rest of the team are always very polite and helpful, and will quite often find time to chat to us.
Stuart Mason . 2025-03-19
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Went here tonight with friends from college 8 in total new decor amazing very helpful staff Liam on bar very helpful and fast Racheal and Alesha in the restaurant super friendly food very tasty and come out very quick thank you will def return
Karen Small . 2025-03-19
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Came here tonight with my family for a meal, food was brought out quickly despite it being busy and was hot and delicious, many thanks to Rheese for the lovely pizzas! All the staff were lovely and helpful
Ria Washbourne . 2025-03-18
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Love the revamp, place looks great, my daughter had a pizza and I had the carvery both were spot on and service was great, highly recommend.
Rich Kneil . 2025-03-18
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Very rude customer sevice from red head "manager", doesnt appreciate regular custom. Will avoid now
M . 2025-03-17
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Had an amazing time at willow tree ! The atmosphere was warm and welcoming, the staff were friendly and attentive, and the food was absolutely delicious,perfectly cooked and full of flavour. Great selection of drinks as well, with a cozy vibe that makes you want to stay for hours. Highly recommend for anyone looking for great food and a relaxed night out. Will definitely be back!
Natalie Knill . 2025-03-17
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Gorgeous refurbishment. Fresh and clean, with a lovely nod to the traditional pub styling, too. Shirley welcomed us and was happy to serve us a morning coffee. She was very complimentary about their recent developments and encouraged us to check out the garden area as we said we might sit outside. The new tables, chairs, and garden planters are a perfect setting for the coming spring and summer sun!
Holly Taylor . 2025-03-16
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Fantastic refurbishment the new dishs look amazing, the carvery is fresh and hot and the bubble waffles are to die for. If you haven't been yet your missing out
Gemma Porter . 2025-03-16
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Went in for lunch with family today , food was great , clean fresh staff are great too would definitely recommend to anyone ! Will be returning very soon ! It's a 10 out of 10 from us 😊
Clare Leese . 2025-03-16
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Lovely restaurant with amazing staff! Looks absolutely amazing after the refurbishment and the new dishes taste absolutely stunning. Bubble waffles look and taste amazing; would definitely recommend sharing one of these with a family or friend😋
Coral Stewart . 2025-03-16
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Visited since the refurbishment, food was brilliant and glad to see new options on the menu, staff were all very friendly and helpful. Overall a fantastic experience, will be going again for the Alforno dishes.
Michael Freer-Coombes . 2025-03-16
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Honestly, I’m really disappointed. I had a table booked with my friends for 6pm. The three of us had ordered our food by 6:10pm. And by 6:55 their excuse was that there’s a lot of desert orders at the moment. I’m sorry but how can it take 45 minutes to put some icecream in a cup. Next time I’m just going to get a Ben and jerries. In the end when I did get my food, there was no apology either.
Flynn Edwards . 2025-03-16
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Ordered a Sundae and had a 50 minute wait with no warning. Currently still waiting.
Henry Bowers . 2025-03-16
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Wonderful evening at the Willow Tree for my father in laws birthday. Excellent food and exceptional service from start to finish. What a gem of a place! Will definitely be returning soon.
Alina Loi . 2025-03-16
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Absolutely amazing experience. They incorrectly put our order in wrong but we were happy with what was ordered it was corrected. And it was perfect! Amazing staff! Tania was amazing made us feel welcome and did an amazing job. But all staff were amazing!
Callum McGivern . 2025-03-15
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Amazing service from all the staff here, Tania our waitress was fantastic, food was served hot and very good value for money!
Lorna Beer . 2025-03-14
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The Willow Tree looks incredible after their refurb, completely transformed the restaurant. The team are lovely and the food is amazing. Would definitely recommend going here!
Ellie Craft . 2025-03-14
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The service was great, was super friendly and welcoming. We had the carvery which was tasty and well cooked. I also had a rocky road waffle, which was to die for, honestly, the best desert I've had in a long time. Looking forward to my next visit. Thanks
Kelly Walsh . 2025-03-13
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Nice refurb food was good nice bar staff and tana was great service. Apparently no quiz no any Moore 😖
aimie . 2025-03-13
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Good food, Great service provided by Tania, the place looks really nice after the refurbishment. Will come back
Joanna Wyrwich . 2025-03-13
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Popped in on Sunday 9th March with mum without a reservation just for a snack. This wasn't a problem. Lovely welcome on walking in and shown to a lovely table. Place looks amazing after refurb! Ordering was quick and food was lovely. Karen who looked after us and has done on previous visits always has a smile and a chat with us. Very attentive.
Jeanette Edwards . 2025-03-13
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Visited after the recent refurbishment and was very impressed with the new look. Have tried breakfast and evening meals now and they have all been great, definitely going back to try more from the menu. Staff are fantastic so friendly and helpful
Paul Kent . 2025-03-13
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We were served by Karen and she was amazing great customer service…thanks we will return
Sarah Taylor . 2025-03-11
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What an amazing restaurant, quality service, staff and food full 5* ratings across the board. Just had an amazing renovation and it looks incredible!
Alitia Stone . 2025-03-11
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Great Refurb and pub looks stunning 😍
Andrew Neil . 2025-03-11
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Visited the willow tree for my birthday after their newly renovation. The food was amazing, all came out super quick and hot. Although the lasagna definitely needs chips as the garlic sticks were a bit stale :( The deserts were to die for! The staff members Rachael and Cam were very friendly and attentive without being overbearing.
Lauren Beasley . 2025-03-10
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Food is what you expect for the price, Rachel the waitress was really lovely, very friendly.
Mike “GUE” Gue . 2025-03-10
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I would like to give a huge shoutout to Andy and his team at Stonehouse for their outstanding service. Cheers Shirley for sorting Kylas Ice Cream. They went above and beyond to accommodate our needs, and nothing was too much trouble. The food was fantastic, with a wide variety of options that even catered to the kids. Overall, we were thoroughly pleased with our experience. Thank you once again!
MR FISH . 2025-03-09
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What a fabulous make over .. the food was delicious the staff were lovely very helpful. Will definitely be returning
Victoria Stentiford-crook . 2025-03-09
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Amazing food, friendly staff and great atmosphere. Would highly recommend.
Donna Young . 2025-03-09
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Fantastic re-image at The Willow Tree which has covered all areas of the business. The outside area is welcoming and plenty of room in the garden for the summer months. Inside the colour scheme is bright and vibrant and with the Daily deals they have I'm sure they will be very busy. Staff were warm and welcoming and all members of the team were insightful and thankful for the re-image.
Andrew Longney . 2025-03-09
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Excellent most enjoyable food very nice staff extremely helpful.
Stephen Colwill . 2025-03-09
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Thank you Tania x Lovely service😊
Gery Pery . 2025-03-09
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Always been amazing food but definitely improved since the refurbishment
Lella Ross . 2025-03-09
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Lovely team, especially Tania who checked in at our table this evening. Carvery was good though cauliflower cheese was not hot. Pizzas were great but the lasagne was soupy, hardly any pasta. The desserts were amazing!
Rachel Wenman . 2025-03-09
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The Willow tree has just had a major overhaul, and just reopened, food is great the decor is amazing and as for Shirley she is an asset to you
Julia Parsons . 2025-03-08
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A really excellent carvery lunch in delightful, refreshed surroundings, presented by top-notch, friendly and caring staff who clearly have pride in their workplace. We are sure to become regulars - many thanks!
Andrew Wright . 2025-03-08
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Great food, excellent value for money and lovely staff 😊
Kath . 2025-03-08
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Excellent food, excellent staff, Becky was amazing, so helpful. Would recommend Thank you Val
Val Blakeway . 2025-03-07
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Speed of service was amazing with an amazing atmosphere. Ria was especially amazing
Oliver Jones . 2025-03-06
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Came down for the re-opening, looks amazing, staff were very friendly, was served by Liam who was friendly and poured a fantastic pint. If you’ve not been down in a while, it’s well worth it
Oliver Agtani . 2025-03-06
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Had a very good meal Sharon was very helpful
Neil Donald . 2025-03-06
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Refurbishment is really nice, service received by Connor was very pleasant.
Carly West . 2025-03-06
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Fantastic decor, great service and very friendly staff, superb food I will definitely be back
Janet Dodson . 2025-03-06
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We used to be regulars at The Willow tree. We loved the lightly battered fish which before the pandemic was served alone and you then added what you wished from the carvery. Now the fish is heavily battered and served with a big pile of chips plus peas. It is nowhere near as nice as it used to be so we don't come very often now. Please go back to the original way of serving this dish, please.
Peter Milnes . 2025-03-06
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Had a fabulous dinner at the willow tree tonight for the pre opening. The Willow Tree looks amazing after the refurbishment. Staff were superb Liam, Aleesha, and Cam on bar were very friendly and accommodating. Ria, Karen, Rachel, Tammy, and Connor ran the food, they were so cheerful and couldn't do enough . Compliments to the chefs food was amazing. I definitely recommend it. A very warm and friendly atmosphere. Well done to all.
Lisa Whitehouse . 2025-03-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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822 Opinions
We were on an overnight stay and looking for a place to eat. We popped in on the off chance. Staff were very friendly and were able to accommodate us. My husband had the scallops starter and would highly recommend. I had the pate which was very nice. The prawn Thai curry was very nice. Would recommend but advise you book
284 Opinions
We were here three years ago, and it was amazing! The food in the galley was still great, but the dessert was a bit disappointing. The item was either unavailable or had unexpected changes, which made it confusing. I also feel that the plating has become a bit basic and doesn’t seem as well thought out compared to our previous visit. It would be great if this could be improved for a better experience.
1342 Opinions
Great lively pub with friendly bar staff, tasty bar snacks and the drinks prices are very good. Juke box is fantastic, always hear some great tunes in there. Good night out all round, and in the day.
6071 Opinions
Lovely food, staff are wonderful, helpful and great value. Can't ask for more