The Willow Tree in Torbay

Willow Tree - Torquay: Excellent food and service; a special thanks to Rachel and Alishia for looking after us. We always enjoy the food. It's particularly pleasant and relaxing after the refurbishment. Highly recommend

Highly recommend, great food, excellent service. Our server Becky was exceptional. The pizza and bubble waffles are phenomenal 😋

Staff very friendly very clean love the new colours can’t wait to visit

Absolutely brilliant. Love the new look. Staff excellent service, big shout to Aleshia, Karen, Rachel and Liam, you all worked so hard, and were very polite and caring. Food excellent, always look forward to going. Thank you all. Christine

My family and I are regular customers. The food and customer service is always fantastic. Shirley and the rest of the team are always very polite and helpful, and will quite often find time to chat to us.

Went here tonight with friends from college 8 in total new decor amazing very helpful staff Liam on bar very helpful and fast Racheal and Alesha in the restaurant super friendly food very tasty and come out very quick thank you will def return

Love the revamp, place looks great, my daughter had a pizza and I had the carvery both were spot on and service was great, highly recommend.

Came here tonight with my family for a meal, food was brought out quickly despite it being busy and was hot and delicious, many thanks to Rheese for the lovely pizzas! All the staff were lovely and helpful

Had an amazing time at willow tree ! The atmosphere was warm and welcoming, the staff were friendly and attentive, and the food was absolutely delicious,perfectly cooked and full of flavour. Great selection of drinks as well, with a cozy vibe that makes you want to stay for hours. Highly recommend for anyone looking for great food and a relaxed night out. Will definitely be back!

Very rude customer sevice from red head "manager", doesnt appreciate regular custom. Will avoid now

Love the upgrade! Great food, and great staff as always

Fantastic refurbishment the new dishs look amazing, the carvery is fresh and hot and the bubble waffles are to die for. If you haven't been yet your missing out

Wonderful evening at the Willow Tree for my father in laws birthday. Excellent food and exceptional service from start to finish. What a gem of a place! Will definitely be returning soon.

Went in for lunch with family today , food was great , clean fresh staff are great too would definitely recommend to anyone ! Will be returning very soon ! It's a 10 out of 10 from us 😊

Visited since the refurbishment, food was brilliant and glad to see new options on the menu, staff were all very friendly and helpful. Overall a fantastic experience, will be going again for the Alforno dishes.

Lovely restaurant with amazing staff! Looks absolutely amazing after the refurbishment and the new dishes taste absolutely stunning. Bubble waffles look and taste amazing; would definitely recommend sharing one of these with a family or friend😋

Great service and food, love the new decor too! Thank you I will be back!

Honestly, I’m really disappointed. I had a table booked with my friends for 6pm. The three of us had ordered our food by 6:10pm. And by 6:55 their excuse was that there’s a lot of desert orders at the moment. I’m sorry but how can it take 45 minutes to put some icecream in a cup. Next time I’m just going to get a Ben and jerries. In the end when I did get my food, there was no apology either.

Ordered a Sundae and had a 50 minute wait with no warning. Currently still waiting.

Gorgeous refurbishment. Fresh and clean, with a lovely nod to the traditional pub styling, too. Shirley welcomed us and was happy to serve us a morning coffee. She was very complimentary about their recent developments and encouraged us to check out the garden area as we said we might sit outside. The new tables, chairs, and garden planters are a perfect setting for the coming spring and summer sun!

Absolutely amazing experience. They incorrectly put our order in wrong but we were happy with what was ordered it was corrected. And it was perfect! Amazing staff! Tania was amazing made us feel welcome and did an amazing job. But all staff were amazing!

Amazing service from all the staff here, Tania our waitress was fantastic, food was served hot and very good value for money!

The Willow Tree looks incredible after their refurb, completely transformed the restaurant. The team are lovely and the food is amazing. Would definitely recommend going here!

Good food, Great service provided by Tania, the place looks really nice after the refurbishment. Will come back

Popped in on Sunday 9th March with mum without a reservation just for a snack. This wasn't a problem. Lovely welcome on walking in and shown to a lovely table. Place looks amazing after refurb! Ordering was quick and food was lovely. Karen who looked after us and has done on previous visits always has a smile and a chat with us. Very attentive.

Nice refurb food was good nice bar staff and tana was great service. Apparently no quiz no any Moore 😖

The service was great, was super friendly and welcoming. We had the carvery which was tasty and well cooked. I also had a rocky road waffle, which was to die for, honestly, the best desert I've had in a long time. Looking forward to my next visit. Thanks

Visited after the recent refurbishment and was very impressed with the new look. Have tried breakfast and evening meals now and they have all been great, definitely going back to try more from the menu. Staff are fantastic so friendly and helpful

Great Refurb and pub looks stunning 😍

We were served by Karen and she was amazing great customer service…thanks we will return

What an amazing restaurant, quality service, staff and food full 5* ratings across the board. Just had an amazing renovation and it looks incredible!

Food is what you expect for the price, Rachel the waitress was really lovely, very friendly.

Visited the willow tree for my birthday after their newly renovation. The food was amazing, all came out super quick and hot. Although the lasagna definitely needs chips as the garlic sticks were a bit stale :( The deserts were to die for! The staff members Rachael and Cam were very friendly and attentive without being overbearing.

Thank you Tania x Lovely service😊

Excellent most enjoyable food very nice staff extremely helpful.

Amazing food, friendly staff and great atmosphere. Would highly recommend.

I would like to give a huge shoutout to Andy and his team at Stonehouse for their outstanding service. Cheers Shirley for sorting Kylas Ice Cream. They went above and beyond to accommodate our needs, and nothing was too much trouble. The food was fantastic, with a wide variety of options that even catered to the kids. Overall, we were thoroughly pleased with our experience. Thank you once again!

Fantastic re-image at The Willow Tree which has covered all areas of the business. The outside area is welcoming and plenty of room in the garden for the summer months. Inside the colour scheme is bright and vibrant and with the Daily deals they have I'm sure they will be very busy. Staff were warm and welcoming and all members of the team were insightful and thankful for the re-image.

What a fabulous make over .. the food was delicious the staff were lovely very helpful. Will definitely be returning

Always been amazing food but definitely improved since the refurbishment

Lovely team, especially Tania who checked in at our table this evening. Carvery was good though cauliflower cheese was not hot. Pizzas were great but the lasagne was soupy, hardly any pasta. The desserts were amazing!

The Willow tree has just had a major overhaul, and just reopened, food is great the decor is amazing and as for Shirley she is an asset to you

Great food, excellent value for money and lovely staff 😊

A really excellent carvery lunch in delightful, refreshed surroundings, presented by top-notch, friendly and caring staff who clearly have pride in their workplace. We are sure to become regulars - many thanks!

Excellent food, excellent staff, Becky was amazing, so helpful. Would recommend Thank you Val

Came down for the refurbishment reveal. The pub looks fantastic, Liam served me and was hilarious, poured a great pint and was helpful when I needed help with my food order

Lovely service by Karen and lovely service by liam and I hope you get more customers now since you have reopened and it looks a lot better now with the refurbishment.

Had a fabulous dinner at the willow tree tonight for the pre opening. The Willow Tree looks amazing after the refurbishment. Staff were superb Liam, Aleesha, and Cam on bar were very friendly and accommodating. Ria, Karen, Rachel, Tammy, and Connor ran the food, they were so cheerful and couldn't do enough . Compliments to the chefs food was amazing. I definitely recommend it. A very warm and friendly atmosphere. Well done to all.

Wow wow wow .best pub in Torquay Shirley is still the hostess with the mostest

Speed of service was amazing with an amazing atmosphere. Ria was especially amazing

Excellent food, great service & superb new decor after refurbishment. Our party had carveries, lasagne and fish & chips. couldn't fault anything. The fish was especially succulent & the batter amazingly light & crispy. Beer gardens looking really good & inviting. Thanks to all staff for excellent service, especially Ben & Shirley.

Came down for the re-opening, looks amazing, staff were very friendly, was served by Liam who was friendly and poured a fantastic pint. If you’ve not been down in a while, it’s well worth it

Fantastic decor, great service and very friendly staff, superb food I will definitely be back

Refurbishment is really nice, service received by Connor was very pleasant.

Had a very good meal Sharon was very helpful

We used to be regulars at The Willow tree. We loved the lightly battered fish which before the pandemic was served alone and you then added what you wished from the carvery. Now the fish is heavily battered and served with a big pile of chips plus peas. It is nowhere near as nice as it used to be so we don't come very often now. Please go back to the original way of serving this dish, please.

Food has improved during the last year

We love to go to eat here food amazing. Staff amazing all ways happy and helpful. And Shirley is so nice and polite x

We went for a family get-together (17 adults and 3 very young children). The majority had the Sunday carvery and the service was good. Mention must be made of Tania who was extremely friendly and regularly checked if we had everything we needed. The venue is looking tired but we were literally there the day before closure for a makeover. We look forward to going again when it reopens.

My mother inlaw and I recently went for a meal at the willow tree. All I can say is great food, great staff , which is rare these days, and nice atmosphere, would definitely recommend 👌

Had a lovely meal the staff were all friendly and warm shirley and tania were amazing

As usual a wonderful carvery. We all thoroughly enjoyed it. The Staff are always so accommodating and have smiles on their faces. Today we were Blessed by Tony, Andy, Shirley, Alisha and Liam. It's always a pleasure to come here. A real community spirit. Looking forward to returning after the refurb. The Willows Community Church

Good dinner. Just about to undergo a referb, reopening around 9th March

Becky and Shirley were absolutely Brillant and lovely and so helpful

Was seved by Shirley today and she went above and beyond to help. Nothing was to much trouble.

Carvery arnt that nice anymore and all the prices have increased

‘Consummate’ doesn’t really begin to cover the level of professionalism and courtesy extended by Shirley here. Every time I come to this establishment — I feel that if she had red carpet tucked under her arm, she would roll it out as soon as she saw me coming. The preferential treatment is sometimes verging on embarrassing, but if there were ever a ‘Dedication To Hospitality’ medal I would take great personal pleasure in pinning it on her.

Tania that served us was lovely very chatty and friendly and informed us of upcoming refurb. Food was nice carvery very good choice. Reasonable prices and offers on food most days. Today my friend paid £1 for her child’s carvery bargain.

Fantastic food and service, catered for our party of 8 effortlessly. Special thanks to Karen who looked after us who was welcoming and friendly, we will definatley be coming back. Highly reccommend 👍

Excellent carvery and such lovely staff!! We come regularly and are never disappointed. Thanks to the friendly team who always make us so welcome especially Karen!

Able to book same day. Lovely roast.

Had a selection of meals between us, all served promptly and piping hot, some of us had carvers and commented it was as good as we had had anywhere else, but a fraction of the price, staff friendly and efficient. All in all very enjoyable. Highly recommend.

Went for breakfast and was served by Shirley. She is a credit too the team. Super friendly and efficient. The food was lovely as always. Will definitely be back

Rather drive the extra 5 minutes and go to Tobys carvery. Went to the willow tree a couple times, both times the meat was extremely dry and flavourless and the veg was also dry and over cooked and not much of a selection unfortunately. However the staff there was very nice and accommodating.

It was very busy and although obviously short staffed. All the staff working were amazing. They kept their calm under pressure and did a great job .

Atmosphere was lovely. Food was exceptional. Thank you to Andy, Tony and all members of the team. Service was great, even though it was busy, everyone had smiles. Thank-you again x

Shirley is always really friendly and helpful. I bring an elderly friend to the willow tree she always comes to say hello, I get the feeling from other customers around, everyone thinks highly of her. Thank you for everything you do Shirley.

Great Carvery, friendly staff, clean pub. Our server Tania was particularly great. Many thanks

Went for a family carvery. Meat was good, potatoes were good, other veg a little undercooked for my taste. Our waitress, Tania, was very helpful and attentive.

Had another lovely meal at this place today. We travel up from Plymouth for this restaurant as we prefer this one to the one in Plymouth. Food is always hot, fresh and plenty available. There’s nothing worse than waiting for multiple food items to be replenished on a buffet. Staff welcoming and friendly upon arrival and had a lovely chat with the lovely Shirley who went above and beyond to answer a query I had about sausages lol. Highly recommend and we will return

Lovely breakfast. Service by Shirley excellent. Would recommend

Shirley always looks after us extremely well. Food is always good .

Lovely breakfast as always thanks Andy and the lovely lady behind bar

Good food Great customer service Staff are nice especially the chef andy

The staff are lovely The food is well cooked It’s highly recommended Good prices

Always made welcome. Food amazing, choice of items in carvery. Choice on menu. Pizza's best ever. Staff friendly and courteous

We regularly have a carvery here and it never disappoints. The food is fresh and plentiful, regularly topped up and on the rare occasion anything has run out the staff will bring some to your table when it is replaced. The staff are always friendly and helpful and Shirley always squeezes us in even if we haven't booked. Make sure you download the app for easy bookings, offers and discounts.

Shirley is always very helpful and happy, the carvery is always very good and plenty of parking is always a bonus

Fantastic service, especially Shirley, we don't go anywhere else.

Shirley is very kind and helpful

Brilliant service from Tania . Very helpful. I’m gluten free and she helped sort my meal as the veggie option with the Carvery was not gluten free. Lovely food Good atmosphere . We come here often .

Tania was great, we had a lovely evening and recommend it for families. The service and the atmosphere, were perfect. Thank you

Shirley was very helpful 👍. Food was good too will come back

Excellent breakfast and service from Becky

As a regular visitor, Becky and Shirley are always welcoming and friendly.

Becky and Shirley always happy and smiling 😃

sadly just had a bad experience with the food at the stonehouse :( had popped in for lunch after spending the day out and ordered two bacon and cheeseburgers. Did not enjoy these at all, as the taste of the beef patties were extremely low quality, no flavour and the chips were not great also. Did not got any check back on our food, even when our plates were cleared and was very visible that we did not eat hardly any of the food there. Very disappointed.

Hi always eat here staff are amazing shirley is a credit to the company

Enjoyed breakfast here this morning, delicious!! Welcomed by Shirley, very accommodating to us fussy eaters. Andy the chef kept the good food flowing and nothing was too much trouble.

We have been to the willow tree today and found the meal and service, and Shirley has been out standing. we will b back again. Shirley is always polite and accommodating