Based on 2.323 opinions finded in 2 websites
Based on 2.323 opinions finded in 2 websites
Nº 312 in 421 in North Hertfordshire
Nº 68 of 84 Other cuisines in North Hertfordshire
Opinions
Great place to come, love a Friday here and 3 O'clock kicks offs on Saturday are lovely. Recommend this pub
Dom Robs . 2025-01-17
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Bad experience this time. It wasn't busy but our starters took 50 minutes to arrive. And that was after reminding them of this. We had finished our drinks so asked for one on the house due to the delay with our food. This was refused and told we would have to pay for more drinks. Very poor.
Anthony Wood . 2025-01-17
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I haven’t been to the Wilbury for a long time and was looking forward to returning to a bustling restaurant and wonderful carvery with delicious food. Sadly, this was not our experience on this occasion. We were one of 3, maybe 4 tables yet had to wait for service at the bar. Staff were nowhere to be seen. We had booked and were advised we could sit wherever we liked, so we chose our table, but moved as we found it sticky and unclean. We knew we wanted carvery so we went back to the bar to pay and went straight over to the carvery to wait…and wait and wait and wait. Eventually a chef walked by us and let us know she wouldn’t be long(?!) There were 3 meats on offer and we were happy with the quality and the portion size. Sadly the same couldn’t be said for the vegetables. The roast potato pot had just a few left, they were basically solid and very uninviting, such a shame as this is usually the best bit of a carvery! Basic carrots, some dry looking mash, red cabbage and apple and some green beans, along with cauliflower cheese and the last of some gravy (I had to tip the pot to get the ladle under it) - it just didn’t feel like the usual bountiful and appealing offerings we’ve had in previous visits. All in all, we weren’t happy with the quality, we weren’t checked on at any point of our visit and are unlikely to return any time soon. A big shame, as we’ve always enjoyed the carvery before and having had an email advising of the £6 offer, we assumed it would be very busy , hence booking!
Jennifer Angell . 2025-01-15
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The carvery was fantastic as usual. The potatoes were perfectly cooked - nice and crispy and the crackling was divine. Great selection of meats and vegetables. The stuffing is rather dry. Thoroughly enjoyed our lunch.
julie plumridge . 2025-01-13
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Barman and server brilliant so friendly and helpful!.. Jayden helped with questions about the carvery and the menu and Dave helped us to be seated both very friendly. Food was amazing what a lovely pub/restaurant. Will be returning
Play time with Willow . 2025-01-13
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Really great meal and so family friendly. Good value too. And Dave has been amazing today!! Highly recommend him and here x
Hayley Maddox . 2025-01-12
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Great breakfast, friendly service. Big shout out to Dave the manager really nice fella.
Robbie Williams . 2025-01-11
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We came for breakfast. Great food and really friendly service. Dave is friendly and extremely helpful. Will definitely be back for breakfast again.
demi bush . 2025-01-11
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Bought my dog in for breakfast with my best friend and it was fantastic the staff made a fuss of him and I got my dog a kids breakfast to take away too
Steph Majdan . 2025-01-04
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Visited the Wilbury christmas Eve and again this evening, food was great!staff lovely only a 5 min walk for us great to make it my local again 😁
Michelle Newman . 2025-01-04
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Very good not sure if it’s under new ownership but so much better
Reece N . 2025-01-04
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A great place for our Christmas Dinner. We have been here a few times on Christmas Day but it has been taken over by new management. It was a bit difficult to order and get our wanted time, but everything worked out ok. The food was delicious but our only complaint was that the gravy was too salty. The staff was friendly and helpful and the service was quick and efficient. We will definitely be booking again.
Nicki Appleby . 2025-01-03
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Excellent service great food Although they are under staffed still very good service food all Hot and delicious
Rob Monk . 2025-01-02
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Had a lovely family meal here today, the staff were lovely and food was great, chilled atmosphere
Teresa Monk . 2025-01-02
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Food and atmosphere fantastic great family friendly restaurant
Oscar Monk . 2025-01-02
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Excellent carvery. We are not local but it's definitely worth the drive. Welcoming friendly staff. I 100% recommend The Wilbury. We shall be returning soon.
Steve Perry . 2025-01-01
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Lovely meal , great puddings , staff where very helpful and friendly and we noticed it was very warm and cozy , we haven't been in for a while so they must have new management , who put the heating on lol , we will definitely be visiting again soon
Katie brett . 2025-01-01
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Pub was very warm and cozy, lovely carvery. My favourite brownie was still on the menu and it was the best one I've had. It's nice to see that the new management are making an effort to turn the place around and we will definitely be regulars again.
Sophie Brett . 2025-01-01
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My boyfriend and I came in a few weeks ago and just could not fault the food or service!! Dave was just incredible, stopped at nothing to make us welcome, and happy! An absolute asset to The Wilbury!! The Carvery was gorgeous, and coupled with Mac and Cheese for us was all we needed! Thank you Dave and everyone at The Wilbury, will be back again soon x
Corrah Rundle . 2024-12-31
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Needs a bit of tlc but you can't fault the food for the price, service too was good
Andrew Asquith . 2024-12-31
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David was great, very helpful and polite. Food was nice plenty to choose from.
Bekaaahxx . 2024-12-31
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Food was great as always but the service was appalling! Had to keep chasing up for the starters and then again for the puddings and hour 1/2:later they finally turned up!
Sarah Rivers . 2024-12-26
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Wendy and her team looked after us for Christmas dinner, service and food was excellent. Thank you so much x
Lauren Eaton-Smith . 2024-12-25
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well tried to phone the Wilbury Pub in Letchworth but nobody answers their phones just wondering if they are still doing their breakfasts or not now the pub is under new management food still good here
Shane Walton . 2024-12-22
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Absolutely amazing atmosphere staff so friendly and manager very lovely to chat too, will definitely be coming back
Tina Offord . 2024-12-21
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We had a lovely breakfast this morning at The Wilbury there was 10 of us and honestly the new lady Wendy has really turned the place around the food was really nice it was fresh and hot so please I highly recommend giving it another go 😍
Laura Childs . 2024-12-21
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Burgers and fresh made pizzas are incredible
Glenn Brinkley . 2024-12-18
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Excellent service and very helpful and friendly staff.manageress very helpful and accommodating. Much improved and looking forward to our next visit.
Malcolm Kingsbury . 2024-12-18
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It has always been order and pay on arrival. They were out of poutry on the carvery. If we were told that when we arrived, we would have opted for something else.
Marco . 2024-12-17
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On Friday 13th carmela disco for special needs came to the wilbury in letchworth all 63 of us for our Christmas dinner It was fantastic the new manager wendy went way beyond help and all her staff were so considerate Food was lovely and they all loved the chocolate fudge cake A huge thankyou Wendy and your team we will definitely be back alison x
Alison Trudgill . 2024-12-15
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Great value for money! Drinks were brought to the table & the staff & manageress were lovely! Looks a bit tired inside but it didn’t distract from how great the meal was. Very attentive & we’ll be back
Johannah Hickton . 2024-12-15
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Food was ok 5/10 service and atmosphere horrendous. Everyone needs training even the manger. Has so much potential but just not right staff.
Chloe Mccandless . 2024-12-11
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What a sleepy place. All staff have no clue on service Food cold and hard
j r (Nickname) . 2024-12-09
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Meat was very thinly sliced and portions were small. Vegetables were frozen, not fresh. All self service, no waitress service for drinks or desert orders. Dirty plates left on table, no one cleared away. No, I won't be back!
Michael McMahon . 2024-12-09
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Nice food at a reasonable price. Nice place, just a shame that it is very noisy
Richard Broughton . 2024-12-04
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Great Service and great food, thank you Dave
Andy McDonald . 2024-12-01
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Nice mac and cheese. Good service from Dave.
Joshua Jaworski . 2024-11-30
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The Wilbury was a great experience. Wendy and her team fitted 11 of us in at short notice. We had the Sunday roast and it was delicious and value for money. A very relaxed atmosphere and we will certainly return. Thank you.
Catherine Linger . 2024-11-25
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Been here a few times lately after work had some food and drinks each time with my colleague. Have to say food was quality and drinks are spot on. New management and staff very friendly and helpful. Everytime we’ve been in they remember us chat too us and ensure everything is ok and are needs are met. I must say when Emma and Tracy Ieft I had concerns it would revert back to how it was but I was wrong it’s improved since then and now has become my local to goto. Can’t say anymore but real pleasure to go there now
Julian G . 2024-11-22
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After a year you would have thought that they would learn how to sort out the food but no. Had turkey and beef, not even a full slice of each, the beef was fatty stringy and very thinly cut you couldn't even cut it with a knife, it just ripped apart turkey was just bits that was cut . Stuffing was hard,roast potatoes very over cooked, now I like a crispy roast potatoe but they were too much, the peas some were hard and some were soft . Been a long time since I was last here and will be even longer before I return
Kellie Eldin . 2024-11-17
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Absolutely amazing family Sunday roast. I will definitely be returning.
Karl White . 2024-11-17
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Absolutely lovely customer service was above and beyond. Special thanks to Dave who helped my daughter get extra veggies 🥰
Misty Nicholson . 2024-11-17
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Thankyou Taylor for great service from you lunchtime
Maria Manning . 2024-11-17
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So we visited The Wilbury in Letchworth today for the first time in a few months. We were greeted at the door by the new owners Wendy and Dave who were probably THE most accommodating and friendly people we have ever met. Wendy went above and beyond with engaging and helping to calm down my extremely feral children supplying them with goodie bags full of toys and colouring books and stickers etc to keep them entertained x Just by far the most lovely lady - whilst we were getting the children’s food my youngest knocked over an entire drink - we only found out after my daughter told due to Dave being so quick to clean it all up. Every member of staff was smiling, accommodating and just lovely it was by far the most relaxed dining experience we’ve had with our kids - what would have normally been an ‘eat and rush job’ of about 30 minutes ended in us staying for well over an hour, the kids begging to go back and me and my husband actually enjoying a meal out for the first time in years x Thankyou so much Wendy and Dave for making us feel so relaxed and Wendy for being the kindest of people the way you went out of your way for us really was appreciated so very much x Probably worth mentioning that the food was absolutely spot on the best carvery I think we’ve ever had and never have my youngest two ate so much! the husband said the Guinness was better poured than any pub his ever been to - a compliment in itself I can tell you x Honestly just so happy we visited and will definitely be back next week with the rest of my crew x Thankyou all so much 💗
Becci Huff . 2024-11-17
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We had a lovely family meal here today to celebrate a birthday. The staff were very friendly and accommodating. They were more than happy for us to bring our own cake, and they bought it out with candles on. The food was delicious as usual. Will definitely be coming back.
Tara Freeman . 2024-11-17
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Place is ten times better with the new owners friendly foods 10 out of 10 highly recommended 👌🏻
Liam Sperry . 2024-11-16
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This place has gone down hill food not very hot meat was cut so thin it was also stringy not pleasant at all
Adrian Atkin . 2024-11-16
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Came for the breakfast two weeks ago, the staff were very helpful. Food was plentiful and nice, looking forward to returning next week with family
Kay Dowse . 2024-11-16
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We came here for my little cousins 13th birthday and the service and food were both great. Friendly and attentive staff who are happy to help with any requests you might have.
Ruby Flanagan . 2024-11-14
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Taylor is brilliant. Always really helpful and friendly. Ryan the head chef does a perfect job preparing our pizzas. We always enjoy coming here. Love the new menu items
E Handy . 2024-11-12
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Came here to the pub section for a drink with a friend. Lovely atmosphere, quite busy. Regular customers have great working relationship with staff, knowing them by name. Staff very friendly and helpful. Has a restaurant with lots of options. Would come again.
Natalie Redmond . 2024-11-12
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I’ve been to this pub a few times but the most recent was brilliant. I had forgotten how stunning the food is and the staff are very kind. The manager must be stressed from all the customers as this place is always packed and I’m not surprised, the food is wonderful, I had the carvery and a martini, both were absolutely gorgeous and I couldn’t resist purchasing two more drinks. I cannot recommend this place more 🤩 Excellent service from majority of employees, food quality outstanding and friendly atmosphere. Amazing, definitely going again!!!
Raven Jasmine . 2024-11-12
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Amazingly good, attentive staff, great food
kate hart . 2024-11-12
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After reading mixed reviews we booked for a Sunday Carvery. Great food, all well cooked, top service from a great team. A busy day but they were helpful and present. We will return
travelfairy2 . 2024-11-11
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Had a lovely lunch yesterday, the carvery was one of the best I've had :) Our server Dave was also lovely very happy to help even though it was busy. Will definitely be coming back!
Chloe ratcliff . 2024-11-11
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Not been for a while as the last experience was bad enough. But thought we would give it a second go. Ordered the carvery to which all I can say was it was edible. Food was either under cooked or burnt not really anything in the middle. Then ordered 2 kids meals which took 45 minutes to come out now bearing in mind you would understand this time frame if it was busy but it genuinely wasn't. When we questioned where the meals were conveniently they were brought straight out. Can't say I'll be going back.
Charlotte Huntley . 2024-11-10
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Food is cold and never let you sit next to a window when you book very bad cold meat
Denise Parnell . 2024-11-09
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Lovely warm greeting by manager on duty. Kitchen staff very friendly. Will definitely come back
Julie Ambrose . 2024-11-09
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Went for a meal with my family, was served by a lovely lady called becky, who was very friendly and welcoming, she came back made sure we was happy with our food, which was hot and lovely. Brilliant service with a smile and will definitely be back.
Sandra H . 2024-11-08
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2nd time visited. Always fresh carvery with juicy meats and well cooked veggies. Topped up with an amazing deserts - recommen brownie or apple crumble! This becomes our favourite carvery in the area. Highly recommended - ah and low prices too.
Sylwia G . 2024-11-03
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Came as a large show group! Great atmosphere: will be back
Becky Wilkins . 2024-11-01
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Fantastic breakfast today here at the Wilbury!! Bacon was tasty, sausages were lush and the Black pudding was delicious. Manager, Dave (newly appointed) could not be more helpful, making sure we were all looked after and had everything we needed xxx Definitely recommened to family & friends x
Diane Kay Humberstone . 2024-11-01
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Dave was very helpful. Went above and beyond to help even though we were close to the finish time he made sure we had everything we needed before packing away ready for the change in menu for lunch. Will be back.
shannon bunker . 2024-11-01
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Wow, what a difference a year can make. 1st time in a year stepping foot into the Wilbury after bad experiences, food, and staff. We were met by Wendy, who is so lovely & kind when taking our orders. We were then greeted by the wonderful Dave, who was helpful, polite and friendly. The breakfast was super yummy and filling. 💯 will be back for a roast and letting everyone know how lovely it is again. 10 🌟 from us
julia humberstone . 2024-11-01
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My family and I decided to have lunch here after visiting the Lavender Fields. Having never been there before we were very happy with our lunch. The food was cooked beautifully, the beef was the best I have ever tasted at a carvery. The service was very good and all in all we had a lovely time. The only things that would have been helpful was clearer directions as to how to get your desserts, a slip of paper was given for some of the desserts but not all. Also crayons and colouring for younger children as my 5 year old grandchild started to get bored. Having said that, maybe these things were available, but we didn't see them.
Sue B . 2024-10-31
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Can’t recommend enough!! The food was great and service was friendly and efficient, will definitely be back!
lucie m . 2024-10-29
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Had a fantastic carvery! Tyler served us with a very friendly manner and couldn't have been more helpful.
Andrew Hunt . 2024-10-29
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Food and service fantastic. Will definitely be back.
Maz Clifford . 2024-10-29
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I went here for my birthday lunch with my parents and found the place very quiet and just no life in there. No music no TV like you'd find in a pub. When ordering I found the server very offish and not actually having a service I'd want. The floor was sticky and not nice. Food was great and not expensive
Jayde Scrafton . 2024-10-27
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Yes we did turn up late in the day for the breakfast. But the food was not ready. No communication on how long we would have to wait. And very quickly moved the tea and coffe
mobile thefts . 2024-10-25
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Lovely pub . Good service from Lia. We had potato 🥔 Tots..onion rings..dips & 40p for garlic 🧄 mayo dip. 2Latte’s , one small Shiraz. Good parking near the door for disabled people:) Dwn side :-Tables could do with another white as were sticky:( No soup /soft food options for me as just had teeth 🦷 out!
Lucy Macnab . 2024-10-24
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I had a Full English Breakfast when I was on vacation in the UK. This place is very nice & the staff is very friendly. The food was so delicious.I recommend everyone to visit this place.
Ruwani Dias . 2024-10-19
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Absolutely amazing food! I ordered some lunch from Uber eats. Unfortunately, the app wouldn’t let me make any changes. However, I called and spoke to an absolutely lovely staff member. Resolved my issue straight away. As you can see from the image, it was delicious and very large portion sizes. Would 100% recommend. (Better than Toby carvery by a mile)
Tiffany Fox . 2024-10-07
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Eat here frequently and never have a problem with the carvery, although ordering off the menu has been a let down a few times. Long waits and orders wrong. But for Carvery you can't go wrong. Update ... I visited again today ... Boxing Day ... And the service was very good for both the carvery and the meals off the menu. It was busy but it was not a long wait. Update: service has improved immensely since my previous review.
Jacqueline Woolnough . 2024-10-06
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Really good quality breakfast with lots of variety. All freshly prepared. Everything you could possibly want.
Nick Hazzard . 2024-10-06
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Fab food and tasty fresh and yummy carvery with deserts to die for.
Sylwia Goldyszewicz . 2024-09-30
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Very friendly service and great prices
Joy Newman . 2024-09-27
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Good affordable food with good quality. The all you can eat breakfast is a MUST! We are usually served by Barry and he's great. All the staff are very friendly and helpful.
Patthara Kritsaka . 2024-09-20
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Barry is always great, he’s very friendly. it’s a good breakfast & very affordable! The staff are all very friendly and helpful. We come her everyday. There it’s loads of parking and it’s always very clean.🧽
Jaici Bates . 2024-09-20
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Visited on Thursday and got a burger which was absolutely lovely. My server was a young lady called beatrice who was extremely friendly and helpful. She had great customer service skills and was just a delight to be around, really made my trip, she deserves recognition!!!
Violet Bradshaw . 2024-09-20
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Last Sunday i had the pleasure of being served by Estelle. She was extremely friendly and helpful when dealing with my allergies and i couldn’t praise her more.
Isla 101 . 2024-09-20
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Went for a nice meal, had a nice server called Michael who was kind and very polite
Derek Lee . 2024-09-18
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Lovely sunday carvery! Lia was very attentive and kept making sure everything was ok with our meal!!
Jodie Lawrence . 2024-09-15
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The Wilburn is a lovely place to go for a carvery breakfast and other meals that they do fish and chips is better than fish and chip shop really enjoyed our experience there very friendly nice people the manager that see to us was Tyler lovely fella and the young lady that looked after us name was lia lovely young lady
alan wardell . 2024-09-15
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Very good food and gr8 service from the manager, Becky and Tyler. Thank you.
Sandra Gaylor . 2024-09-15
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Dog friendly! Great food, the self serve breakfast was very reasonably priced and the food was still good quality. Taylor who served us was very friendly and accommodating will definitely come again.
Will Boyes . 2024-09-14
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Met a bloke called Gary King in here and had a nice pint. Gary told me the pub had been taken over by robots and that we were at the “world’s end”,to which shortly after the whole town spontaneously combusted and we escaped in a early 2000’s ford by the skin of our teeth. Odd night but fun nonetheless.Five stars
Jacob . 2024-09-13
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Had a lovely time at the wilbury, all the staff were friendly and helpful. Came at a quiet time, but the carvery was still hot and fresh, beef was lovely.
Lucy Caffrey . 2024-09-13
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Although it was stated it was open on Google. Turned up and doors closed with no door handles to get in. Empty glasses and cans outside. Looks very run down
Luke Morton . 2024-09-11
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Shambles of a business. Had an awful experience in person a couple of years ago, just tried them again for a delivery and it’s worse. Almost two hours, items missing, food cold. Driver said it’s like this every day. Avoid at all costs. Expensive and crap.
Jamie Boreham . 2024-09-08
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The wilbury is missing a trick the food carvery could be so much better than it is it needs to be fresh especially the roast potatoes as they have cooked and left all day the veg is ok but either over cooked or undercooked it’s edible but needs work
Alicia Kahlow . 2024-09-02
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Good food and excellent service from Taylor
Ben Chaplin . 2024-09-01
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Went for Sunday carvery and really enjoyed it.
Clive King . 2024-09-01
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This place has so much potential but sadly it's tired, dated and the food along with the service is very basic
Danielle Ingarfill . 2024-08-31
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I had the all you can eat breakfast. It was mostly very tasty but the black pudding was hard and dried out. The utensils for serving become very hot under the heat lamps so be careful. Service was great and came with a smile.
Naomi Maciver . 2024-08-30
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Taylor the guy served us was excellent extremely helpful and had a nice character..food was lovely and the service excellent..would visit again
Steve Chivers . 2024-08-30
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Very nice place, nice people and nice food. I highly recommend going there.
Water Yoshi . 2024-08-30
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Really enjoyed breakfast here for the first time. Taylor the guy that greeted us as we came in was very helpful and polite. Would come again
Agey Ryan . 2024-08-29
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Really good breakfast and it’s great value for money, staff member Taylor was very friendly and helpful!
Tanya Coote . 2024-08-29
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We have been coming here for a breakfast at weekends for some time and the manager and the guy who was working with him are friendly and very efficient. Best manager that has been working here for sometime
Paul Rosewell . 2024-08-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We visited today. There was a limited menu due to Christmas lunches, which was fine. We ordered a tuna mayo sandwich on brown bread with salad and chunky coleslaw. And a tuna cheese ciabatta with salad and chunky coleslaw. Waited 20 mins, which again was fine given the time of year. But the sandwich turned up on white bread, and neither had coleslaw. The server who bought it apologised and took the sandwich back. He returned with the sandwich on normal brown bread. Still no coleslaw, to which he said “there isn’t any”, we had not been told that there was none when ordering as we would have gone elsewhere, and what poor customer service to then bring the food without it and not say a word. Rip off. We stated that we wanted a partial refund, the young lad went to ask and said that ‘Gary’ would sort something out. Gary didn’t even bother coming to see us, let alone sorting something out. But I also have to mention the salad could have fitted on a tablespoon. The bread was normal sliced supermarket. The sandwich cost was £8:45 and the small ciabatta cost was £8:99. Really just for a small sandwich and small ciabatta. Very expensive, poor quality and a rip off trying to get away with delivering a plate of food with things paid for missing, hoping we would not notice there was no coleslaw on the plate. And to top it all, the manager ‘Gary’ totally ignored the complaint and may just have said “tough”. Do not visit this garden centre if you expect to eat well at good value prices and and above all, to be treated respectfully.
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