The White Swan in Richmond upon Thames

Booked a Lunch celebration for about 15 guests after our Wedding at Orleans House. The team were so friendly and helpful with all the preparations, making the whole thing effortless.On the day, we had a great Welcome, Tables looked really pretty, food was delicious, and service excellent, attentive, and very happy! Excellent choice of menu and good selection of wine and Beers. Absolutely brilliant couldn't wish for more. It made a really relaxed and enjoyable celebration with a "Magical" setting beside the River Thames. Big Thank you to all the Team x

A fantastic pub, a varied selection of food & drinks. Beautiful views of the Thames. Great staff who are always accommodating.

Went on a rugby day, great atmosphere and all drinks on offer. A round of drinks is expensive though. The toilets could do with check ups

Lets start with the pub itself. It's very atmospheric, traditional, in a great location and has a lot of character. The staff are very friendly and helpful. They knew all the drinks and food and were able to answer any questions with enthusiasm. The drink I opted for was a Hazy Hog Cider. I have to say it was fantastic and had a head and Belgian lace similar to a really good pint of beer, so I stuck with it and had 3. I was with my wife, son and his girlfriend. They were all very impressed with the window seat as we watched the Thames flood before our eyes and lapped away at the front door below. The food was great, not a bad bite from any dish. I opted for the fish (haddock) and chips, others had the sausage and mash and two beefburgers. To start we had the whitebait which was the best I'd ever had, really good: Pork burnt ends and venison croquette. Nothing was a disappointment. My only tiny issue was that the chips had the skin on but they were real potatoes cooked fresh, so not much of a grumble. with drinks we came to about £180.00 for 4 people, which may sound a lot but I wouldn't consider it too much. The pub is dog and child friendly. The trip downstairs to the toilet is an experience if you don't get lost and they also have a very nice outdoor area right by the Thames which floods very quickly at high tide. All in all, I think this place will become a regular haunt for me and her indoors.

This is great pub for a family dinner. Lovely staff. The food was great, well cooked and presented well too. Will be coming here again!

Lovely setting by the river, we sat outside to enjoy the good weather and pleasant view. Service was good in that the food came quickly and the waitress was friendly. We ordered Scampi and Chips, this was disappointing in more ways than one. It didn’t look that great and unfortunately the Scampi wasn’t cooked through properly. Following discussion with the Waitress we were offered another bowl of Scampi, which was an improvement. On this occasion The White Swan was let down by the food, which I didn’t enjoy. However I did enjoy a glass or two of wine and was able to chink glasses in honour of my Birthday. 😊

We were looking for a pub by the river between Staines and Richmond to meet up with some old friends and were doing a recce to decide which was the best hostelry. This was the first one on our list and has ended up being the favourite. The pub itself is very well presented with flower baskets everywhere, the staff were delightful - friendly & courteous, the drinks reasonably priced for a Twickenham pub in a prime location and the food both excellent quality and, again, very reasonably priced - and the service exemplary. In addition the beers were well kept with the server knowing his stuff about real ales. A real winner all round.

Great setting, poor food. This is the second visit and we were hoping for better. Benefits from passing trade but quality is poor

First visit this year and menu and food as good as usual. Beer battered Haddock excellent and granddaughter enjoyed pate, scampi and sticky toffee pudding with relish

Rude staff if you don't look posh. They did not even let us find a table and sit before buying drinks. There were youngish man man and middle-aged woman and they both kind of refused us They ruined my day out.

Booked for a Roast Sunday Roast but no Roast Dinner avalailable - we were told "only in winter" - but when booked online 3 days before - NO mention that roast dinners not available. Checking now - their website - says Roast Dinners from ROASTS (SERVED 12-6PM SUNDAYS, OCTOBER TO APRIL ONLY ) - so went on 30th April - but no roast dinner. Had Battered haddock - very average food - will never return to this pub. Small poky restaurant. Not clean. Toilets filthy anf blocked. A very bad experience. AVOID - much better places to eat ...

Just a lovely pub, one that you don’t want to share with people as it’s so nice but also want everyone to know about.

Just back from a first visit in a few years and very pleased to find the pub as good- or even better- than I had remembered: great location, plenty of character and excellent unpretentious food at reasonable prices served quickly.

Four of us have just had lunch in the window seat in the White Swan. Apart from the view across the river which was beautiful we had a superb lunch made better by the service, in particular by the lovely waitress Morag. Nice beer: Otter or Dark Star, and well cooked fresh food of the comfort variety. We loved it so much we want to come and live here!

This is a pub not a restaurant and should be judged as such. What must be one of the finest, unspoiled locations in Greater London, a relatively unspoiled interior, good beer, good staff, good atmosphere. I hear that the food can be hit and miss but who cares? Only complaint from me is as always the music: no one's listening, no one wants it, so why?

Great welcome friendly helpful staff, no stuffiness, nothing too much trouble. Brought friends here for Sunday lunch after a walk by the river and we were not disappointed. Welcomed on arrival, table ready for us and then served great food and ales. Cant wait to go back again

We are so lucky living in Twickenham and having such a great riverside pub right on our doorstep. Love the place, location, atmosphere, food and they seem to be successful in keeping a good team of front of house staff here.

I’ve been coming here for twenty six years.There used to be a great bunch of characters from Eel Pie island ,artists and old hippy types at the bar back then .Even Ronnie Wood used to pop in when he lived on Richmond Green . In the last five years I’ve had racial abuse from the oddball who comes in with the chess set “ newish to the area” been made to feel very unwelcome by the two old guys who are welded to the bar “ every night “.The young people behind the bar serving must be sick of them . I second Mr Pie,s view of the Scottish lady .First she was a “ professional local “ parachuted into the area about seven or eight years ago then soon enough she was pulling pints and giving customers looks that would crack mirrors ,me included.She basically hunts you out if you don’t have a table . One thing about The Swan they have always had lovely staff .I miss Steve’s management style and of course sound Rebecca. All in all my twenty six year “ career “ drinking in The Swan has mostly been great .This pub is a gift and a haven don’t let anyone ruin it for you .If you have a disappointing evening once in a while rest assured you are bound to have many more good experiences in this landmark.

We were a group of 1 3 friends who were meeting up for the first time since Covid. I was unsure about numbers and what time we would arrive. From making the booking to everyone leaving at different times and wanting to pay separately, the staff took it all in their stride. All the food was delicious. Wonderful homemade chips. Sticky toffee pudding got rave reviews. The staff were friendly and helpful.

This is a regular pub of mine, a lovely river location and in the winter with a roaring fire. Sunday before last afternoon however, I went in for a drink and a read on my way home after a long walk, and the Scottish woman serving behind the bar, who I assume was the landlord, since a member of staff would surely have been sacked by now for her attitude, when I asked for a glass of wine, asked me whether I had a table, and when I said I didn’t, and that I wasn’t eating but just having a drink, snapped that I would be given a plastic glass as “we assume if you haven’t got a table you’re going outside.” I pointed to a free table, but she continued to be rude and aggressive to me. Finally I was asked what wine I wanted. Rather than show me a list or tell me what she had she just walked off until I’d decided. Absolutely awful attitude, rude and surly at every opportunity. Another customer exchanged glances with me of disbelief. I wish I’d just turned and walked out but I was simply stunned.

The location is fabulous, the pub is lovely and the food is very good pub food….. Sadly the front of house staff are truly awful, I have no idea why any of them are working in hospitality! The only member of the team who was...

A once lovely pub and surrounding street with great customer service has now installed policies that mean if you aren’t lucky enough to get a seat you are treated as a third class citizen. Often refused service at the bar and sent to the tradesman’s...

Lovely place to cool down on a hot day, great atmosphere and pretty view of the river. Food was really nice, mahi mahi and couscous had great flavour- very spicy so be warned. Little overpriced but expect nothing less from London. Overall a great experience!...

Beautiful riverside location between gorgeous houses and the river, shady deck and terrace and shingle beach so wildly popular on a sunny afternoon so why have a crap musician playing covers ruining the ambiance? No customers listening or applauding just resenting the intrusion to their...

This is a pub in a great location that I have been in many many times over the last 30 years. They have started to insist on table service and adding 12.5% service charge even if you go in for a drink. You can’t go...

Unequivocally the best Affogato this side of Milan. It was absolutely joyous and would highly recommend. Attentive staff ensured that both the dairy & gluten free options did not distract from the opium that is an Affogato. 5/5.

A very lovely quaint pub and a fantastic spot for summer drinks on the riverside. The majority of staff are pleasant and helpful but clearly fearful of their boss who made it clear that our mere existence in her pub was a massive inconvenience. Very...

Warm welcome, good food and lovely riverside setting. Pulled pork particularly good. Will certainly return.

Despite the restrictions being lifted we were told we had to find a table before we could order any food or drink. All tables were taken and any spares were 'reserved'. We went to the bar and endeavoured to order our drinks, no smiles, just...

location scelta per l'ambiente lungo il fiume, purtroppo il maltempo non ci ha permesso di godercelo. ottimo servizio e birra,...

Ordered a roast beef dinner. Very disappointing especially for price. Beef was very tough. The red cabbage overwhelmed the taste of the meal and the Yorkshire pudding was flat. The pub was lovely and the staff attentive and friendly but just let down by the...

Booked for a table of ten for a big birthday NYE. Very impressed with the menu and it certainly delivered. Really superb food, faultless and totally delicious despite having a tiny cramped kitchen. Chef clearly excellent. All staff so welcoming and friendly - managed by...

Very welcoming staff, log fire, well kept real ales, good fish and chips and a river view. Recommended.

Amazing roasts (probably the best pub roast in memory), brilliant atmosphere and super friendly staff. Looking forward to returning soon!

Whether you live in twickenham (I do) or are just visiting the area (I used to before I moved here!) this pub is a must! The location is hard to beat! The outside seating is over the river Thames, literally, and is prone to being...

Previously a lovely pub. However I popped in today for a leisurely Sunday afternoon pint and discovered that unless I was to occupy a table (a bit selfish when solo), I was now to be required to drink out of a plastic glass. So, I...

We sat outside as the weather was good. Plenty of heaters outside and a nice view of the river. Decent selection of gins on offer. Lovely service.

You will be probably best trying to book for this extremely popular and friendly riverside pub. Good selection of beers and other drinks and good reasonable priced pub food for the area.

Visited for drinks on a changeable day so opted for indoors which was, thankfully available. What an absolute delight, hadn't planned to eat but the menu looked good so decided to and what a good choice. Good food, plentiful and delicious. But perhaps the biggest...

I ordered a salad which was on the mains menu and described as being filling with a variety of ingredients. The salad arrived and was literally leaves and a few tiny squares of butternut squash. I fed back that the salad was completely mis advertised...

Whilst appreciating the difficulties that businesses are experiencing in times of Covid, the lack of reasonable manners and rude management cannot be excused. The self described 'manager' (someone called Kevin), felt compelled to berate our children's behaviour (not after a substantial expense in the establishment)...

What a great experience! I met a friend here for drinks amid a vibrant, happy atmosphere. We were quickly seated by a helpful chap called Jack who was very attentive with the table and drinks. We were also served by a lovely girl called Emma...

I love this place. Having spent a lot of time growing up in Twickenham, and now left, I remember how awesome this place is. Stunning riverside frontage with little garden across the road. Good selection of beers and a decent menu too. Can get busy...

On the lunchtime before lockdown we went to The White Swan following the last wedding allowed at York House around the corner. The Manager and his team could not have been more welcoming, upbeat, attentive & friendly. They made it special and whilst following Covid...

We have been here a few times before, and would have throughly enjoyed it apart from one particularly bossy and obnoxious member of staff who seemed to find it her job to spend the evening telling us what we could and couldn't do, while convering...

The location is beautiful and so the building. Having been there few times my husband and I always liked the beer and the athmosphere. My children and I have also been here few years ago with friends and food was great. Unfortunately today was really...

The White Swan is an exemplary English pub with a fantastic riverside setting, an atmospheric interior, balconies overlooking the river and pleasant staff who are well up on covid precautions in a sensible way. To sit outside on an autumnal evening and to enjoy a...

Nice enough welcome and beer ok. food was really nice... The reason for 3 stars is because it’s way overpriced... it’s very basic pub grub but dressed up and priced as if it’s something a bit special... it’s not... I know it’s Twickenham... which to...

The location of this pub will always be its selling point, it also serves some great ales but sadly the food lets it down. Very basic pub grub, had the burger and a chicken roast that was very disappointing.

Lovely place ! Stunning location, beautiful Food and very friendly staff ! Lovely walks along the river nearby too. Highly recommend the mixed bean bowl it was very tasty and that’s coming from a carnivore !

We were recommended this pub. The staff were the most efficient I have seen, the service was fast and the food and drinks were top quality

We enjoyed a delightful late afternoon drink with some delicious snacks The pub was very well run and COVID safe and the staff friendly and helpful The manager was extremely efficient.She organised an excellent table for us on the terrace A great experience

What more can be added to what has already been said? The White Swan is simply the best pub in London. It's friendly, the selection of beers & wines are exceptional and the staff polite. The food is fantastic as well!And to top it off, you have the views over the river and the (sometimes flooded) garden terrace. Forget the big sheds that treat you like a walking wallet, or serve sub-standard food at above standard costs, get yourself to the Swan. It's like the local pub you never thought existed.

Such a lovely place, we go there often. Short queue for a table outside but worth the wait . The food is always excellent and today no exception. We were asked to sanitise our hands on the way in and I noticed all tables were sprayed with some kind of cleanser before we were seated. All very commendable.Why then was a dog allowed to sleep on one of the tables ? When asked the usual 'is everything ok' by one of the staff I said I was quite appalled to see this happening - does it mean everyone can put their canine friend next to their lunch? She was clearly embarrassed and very apologetic and said she would mention it to her manager.Shortly afterwards we saw the manager greet the dog and it's owners as great friends. Needless to say it remained on the table.It is a disgraceful lack of respect for other diners at any time but given the present crisis it is at best negligent and at worst bordering on criminal.Quite disgraceful.

Had the pleasure of an excellent lunch on the terrace overlooking the river. Pub has put in place good guidelines with Covid and screens.Food was excellent and good value. Staff very attentative and dealt with windy conditions. Would highly recommend the pub, the food and beer and can see why it is so popular. Will be back when next in the area as was very enjoyable.

Perfect situation overlooking the Thames. Very good ales, cider and wines. When we were here for lunch, there were two girls serving on the very attractive outside terrace, who were lovely, very efficient and dealt with the Covid cleaning measures very well, but unobtrusively. A very pleasant lunchtime experience. Food is good, but not exceptional.

I have always enjoyed this pub, ever since I was a lad many years ago, but post-lockdown it is better than ever. Very well-organised by helpful and friendly staff, good beer (Hogs Back recommended) and a tasty lunch on the balcony overlooking the river on a lovely afternoon. What more could you want of a pub in these strange times? Thanks to all for making this 1st pub visit for 18 weeks a most enjoyable experience.

Cracking Pub Lunch! Seriously good food all round, great selection of beer and nice staff. Definitely will return before another Quins game

The setting is arguably one of the finest in London and the beer is well looked after and there’s a good choice. Wine list also extensive and good. Being local and having not tried the food we gave it a go. I speak for the beetroot and feta only, but it was inedible and enough to put us off venturing back for food ever again! Shame. Most importantly, at Least the beer remains good!

After all the rave reviews I’m afraid I found the food poor. The beer is nice, location is great, and the pub itself is pretty but I thought it was a meal which was distinctly average.

Great pub located right on the river in a residential area. Very popular with the locals. Had good choice of ales and nice white wine selection. Food is good - had the fish and chips. When we went there they had made the outside area really attractive with little lights and heaters which meant we could still sit outside when it got dark.

roast pork is excellent. friendly landlord and staff. great beer and all in all a lovely sunday lunchtime

Early evening dinner with friends. Excellent choice on menu with Haddock being particularly good. Rounded off by a surprise meeting with an old friend from out of town.

Evening drinks at this popular location was lovely. Riverside outside area was very nice on a hot evening. Very tasty Bavarian beer. Quick service. It's a pub by the riverside!

What a great setting, just by the river! The food is excellent and the service is great. Very lucky to have this pub on our doorstep!

A very basic pub but serving lovely Tai food. Very helpful barman guiding my friend and I through the menu to give us a lunch to remember. Hope to go there sgain soon.

Great spot right on the river. This pub isn't that different from any other but what made it for me was the staff. Very friendly and welcoming, was served with a smile every time I went to the bar. Food was good (what you'd expect ) and portions were huge. The little terrace across the road over the river is very picturesque and relaxing.

One of my favourite places to sit by the river while having a pint. The food is pretty standard but would not say it is horrible or fantastic. I will keep going back and always like to take visiting friends and family here.

Have lived in Twickenham and frequented this pub for 20 years. Haven't been for a couple of years and won't be coming back for a few more. Food absolutely terrible and overpriced. Had burger, £13, Moroccan chicken £10 and Nachos £10. Couldn't eat burger, tasted the cheapest of the cheap, chicken was non descript and such a small portion and nachos had jar salsa and again very small. Service non existant and looked put out when we asked for cutlery. Won't be coming back.

We had a birthday lunch today at the White Swan. We were really looking forward to it- the pub is in a charming and unmatched situation, right on the Thames near Eel Pie Island. We were offered a very good choice of tables and the staff were helpful and pleasant. It is a shame that the food was so very disappointing. The menu did not seem to have much simple summer fare on it- there was rather a lot of food in buns, and batter. Three of us opted for the goat's cheese beetroot and asparagus salad, which turned out to be a messy plate of crumbled goats cheese, some salad leaves and grated beetroot, flavoured with some sort of unidentified brown gloopy dressing and nut free pesto. The asparagus element consisted of one spear. As well as unappetising, this, at £12, was seriously overpriced, as was the dry grilled halloumi and guacamole in a bun (with tired chips). I asked for bread, which seemed to floor the staff, who brought some triangles of sliced brown toast.

I thoroughly enjoyed my lazy Sunday walking along the river, throwing sticks for the dog, and then catching the little ferry over the river to go to the White Swan.

The best location in Twickenham, riverside, amazing deck on the water and beautifully done. Fantastic food and friendly service. Get there early if you want a table on the deck as it fills up really fast.

Tuesday night dinner lovely venue food nice (not great choice unless you enjoy everything in a bap)service good would definate come again

Hamburger and chips glass of red wine £15 Chips were a bit dried out hamburger was overcooked Service fast. Fantastic location right on riverside.

Been here 3 times, one of which was for out wedding pre-drinks, so I don't want to knock the good memories. It's. Lovely pub with great views...but the food has been massively dissapointing each time. Had a burger today that came with a pile of lukewarm chips and little else, not even a garnish. It was £11 for probably the worst burger I've ever had, reminded me of a Rustlers!

This is a good place to eat and drink. It’s busy in the summer so you will need to get their early to get the best seat. The food is fine, and reasonably priced. The atmosphere is very relaxed and it’s a fun place to hangout.

A group of us have been coming to Twickenham for many years and the White Dean remains a favourite. A good choice of beers in a great position on the Thames. The BBQ is also pretty good.

This is without doubt the best place to drink pre match in Twickenham. It’s a beautiful setting with its own little beach by the river. They have a bbq which serves good quality burgers (not your typical match burger). I either drink here or the Barmy Arms just further along the river. The swan is a bit more sophisticated and just beautiful when the sun is out. Good beer and good times all round. I’ve never understood why people choose to drink in the typical “chain” pubs in the town. This place is a local pub in an idyllic setting down the beautiful streets along the river. I’ve been going here pre match for many years and doubt I will ever go anywhere else!

Recommended by our cousin as we'd have never have found it otherwise. Managed to get a table (5.30) just outside the front door overlooking the river (seemed to be the smoking area). After 1 drink decided that we would eat here especially as we had such a great view. For something different we ordered all 5 starters and a portion of fries. Whitebait, Mac n cheese bites, salmon terrine, beetroot houmous and chipolates in a sticky sauce. No need for main course or dessert. My only negative comment is that there was a strange toilet like smell that kept wafting up to us. Great food, great staff and I imagine in the summer absolutely heaving.

Just enjoyed a really tasty good value lunch for two at the White Swan. Both my wife and I were very happy with the quality of the food and drinks, and pretty good value. Nice location as well

Popped in for a pint and was going to have something to eat but the stench of the place was to much.i don’t know if it was the toilets or the river.

Brilliant situation with lovely views. Real characterful old pub. Great staff, very tasty and well presented food and good choice of drinks. Particularly love the fish and chips and the Houloumi burger. Very happy it's near where we live.

I visited this pub to discuss a forthcoming family event. We bought a drink towards the end of the evening and went to sit in the outside garden. Five minutes afterwards after we had sat down one of the workers from the bar came and told us we had to leave because the garden was now closed. We asked why we couldn't finish our pints and we were told that if we stayed we would be breaking the law. This seemed strange because patrons were sitting on the terrace of the pub and inside. When I arrived home I checked the pubs License and found that we had been lied to, the garden has to formally close at 11pm with 30 mins drinking up time. I feel offended because the staff at this establishment treated me and my family like fools by lying to us, they expected us to swallow their lie about the license and not check the truth.

I feel I ought not to be writing this review as the White Swan Twickenham is busy enough on a Twickenham Stadium event day without me risking bigger crowds! However the staff were so good I felt compelled to write the review.

Went to the White Swan today and had a no nonsense good value Sunday Lunch,

Is there anywhere else in London where you can get cut off in a pub garden by the rising tide? It's quite something to sit out under the moon and next to the river, listening to owls and other wildlife at night. And service is great.

Having walked across Richmond park then across on the ferry. This was the first place we came across. We were lucky enough to get seats outside. Although extremely busy the tables were cleared and it was lovely and clean. We only stopped for drinks but the food coming out looked a smelled lovely. Our glasses were cleared as soon as finished. Service at the bar had been quick despite being busy. Looked a nice location if stopping for s meal on a sunny day.

Discovered during a walk along the river I'm glad we found it. The pub is wonderfully situated on the river with an outside seating area. Access to the pub is unsuitable for wheelchairs. We didn't eat but the food we saw coming out was excellent, the fish and chips was huge with the fish overhanging both sides of the plate, the burgers looked just like juicy.

Lovely location by the river, nice atmosphere and excellent service. Good selection of foods including vegan options. Not typical pub food. Always very busy and it is important to book well ahead. Staff is very friendly and the service is excellent. The restaurant is animal friendly.

Got served quickly, good location by the river. Most people hang about outside and there are kegs of beer outside too. Burgers If you want food.

The pub is very pretty, lovely location and you can see it’s got lot’s of history. We went for Sunday Roast, it was super crowded and the service was very confusing. We paid for two Beef Roasts, as they run out of Pork Belly and when it arrived it had no Yorkshire Pudding, as they run out but didn’t tell us when we paid (I would have chosen something else as this was not my first choice anyway) and the meat was pretty hard and not very good at all. I asked if we could have something else instead of the Yorkshire pudding that we paid for but they said no. So lovely view, the bad service and food might have been because of the lovely weather and loads of people but still we felt as if we paid a lot for what we got.

We live very close and had wandered past a few times, the pub itself is in a wonderful location with a beer garden located literally on the river. We decided to book a table for Sunday lunch when my parents were visiting.

The best food on the riverside in Twickenham. Their fish and chips are outstanding but I went rogue and had the Halloumi burger with avocado, I’m a convert. The food really is fantastic and a good wine list. Love the setting and atmosphere

Fabulous old inn. We’re walking from Richmond to Twickenham and couldn’t pass without popping in for a drink. Lovely ambiance and good service.

Called in for lunch following a walk along the Thames. Food was good but typical pub food. The welcome greeting when we entered was great, very friendly bar staff who were always smiling. The Naked Ladies beer brewed locally was very good.

Popped in with Family including Grandsons, for Guinness, G & T, lemonade and crisps... Despite being very busy, with rain showers, and a flood tide, Derek mine host ably and efficiently looked after our needs. Bravo !

Booked for a pre-rugby match dinner and although it was a little walk away from the train station and stadium, it was well worth the walk. My husband had a beef burger and I had the halloumi, beetroot and guacamole burger- which I would highly recommend! A gem off the beaten track, worth a visit!

Terrific, atmospheric venue. Good beer, tasty food, fun staff and clientele. Great gathering place for informal get togethers. A joy in the summer when you can sup a pint outside and watch the Thames flow by...….idyllic.

Can't fault this place. Great food, fun atmosphere, open fire, and always in danger of getting flooded so you may have to stay a bit longer than you intended!

Enjoyed this pub sufficiently to visit it twice, before and after the rugby. It's just a little away from 'the main drag' so you can get in and get served and wasn't banging with loud music or anything. Very nice beers and a decent (if messy) pulled pork burger from the outside barbecue. Also right on the river with excellent views.