The White Owl in Wirral

Why oh why can't you put a V sign on vegetarian food? I know you have a vegan menu (there is a difference between vegan and vegetarian, just lazy to have just vegan and think it will suit vegetarians). All menus should have V signs and also there is no mention of food intolerances, gluten free not mentioned either. On a sunny day there is outside seating but not one sun umbrella so too hot to sit out in bright sun. Noisy radio playing inside too, sad as this place used to be good and lovely environment. Won't return.

After a good walk along the beach at Thurmaston beach all we craved was a big brekkie and this place did not disappoint.... first and foremost they are fastidious about track/trace, cleansing and very Covid secure. Having then been shown to a seating area service was fast and efficient....the coffees came in big mugs and we went all out on the big farmhouse breakfast.....yuuuuuuum DELICIOUS probably up there with my favourite breakfasts.... probably as good as my own and to mind that is praise indeed....the poached eggs were perfect, bacon crisp enough and sausages very meaty. The staff are friendly and nothing seems too much trouble....in addition to all this they ARE doggie friendly in certain areas. Will be back!

We visited today for lunch. We were greeted by very friendly staff, the decor was lovely and the view was amazing and it has such a welcoming atmosphere!! We had lunch, jacket potato and a beef sandwich. The presentation was impeccable, the portion sizes were very generous and it all tasted delicious! I believe the chef likes everyone to go home full. I am gluten free and the chef came out to speak to me and assured me they could accommodate me with whatever I wanted to eat. Amazing, I've never had that before, which made me feel like I was normal and not an inconvenience. They have quiz nights, live music and even children's craft days!! We would highly recommend and befinately

I visit The White Owl last week with two friends, one of which is a regular customer. The last time I visited was in the summer 2019 and I told myself I would NOT be returning due to very unpleasant and poor management and what seemed to be unhappy staff. But over the holiday period my friend had visited again and informed me that the supposed manageress was no longer there, so I decided to give it another go. On arrival we had a very warm welcome and I automatically felt a different atmosphere. The staff were nothing but helpful and assertive and seemed to be a lot happier in their place of work. We had hot drinks followed by sandwiches and fries, both being simply beautiful presented and tasty. I can honestly say this may be a hidden gem but definitely worth the visit and under new management such an enjoyable and friendly place to spend an afternoon. We sat in the window and had a stunning view of the welsh mountains. I will with out a doubt be returning here Thank you very much to Helen and Kyle who looked after us on our visit. Patricia

We called in here for Sunday Roast Dinner. We were seated at a table with stools, we were then served our Drinks , fine the order was taken, great, one hour later we said were are our meals, oh dear he had forgotten to order them so 30 minutes later yes the meals arrived. Very nice, I had the nut roast the others the chicken. The chappie was so embarrassed he gave us 50 % off the bill. It was just one of those things as the saying goes. We will return again, the food and ambience was good.

Had to write this as other comments I’ve seen are shocking. We had a party of nine and everyone had something different. Party contained three coeliacs this was no problem as found out the chef is also a coeliac.Celtic burgers we’re massive and so tasty even had gluten free buns if needed. Roast turkey dinners of festive menu was also available as gluten free Yorkshire puds and gravy and pigs in blankets.Youngest member just wanted two burgers and chips minus the buns this was no problem at all.Fish and chips looked brilliant right texture and thickness of batter, no complaints as plate was empty.Deserts well seen a comment about no cakes, Really I saw on the menu offerings of about 6-8 cakes.Salted caramel brownies and gluten free fudge cake went down a treat. However my favourite was the Mississippi mud pie with cream.Portions were spot on not too mean and not too excessive, decoration and ambiance made it great for the meal everyone commented on how fresh and home cooked it was. The three coeliac members really felt impressed with the quality.Drinks served well and timely along with the food.I’ve had a few meals here and not once have had any negative experiences.I like my food and really Hope people read this review and give the White Owl ago its a GEM that should be supported as it caters for most food tolerances and is more personal then the high street restaurants you see.TRY IT!!!!!!!!!

Visited with an elderly friend for coffee and cake at midday. When we entered I asked if we could sit anywhere and was told yes...we had been seated about 5 minutes when a member of staff told us the table was reserved, so we gathered our coats up and I assisted my friend, who walks with a stick and is 92, over to another table. The staff member also seemed mildly irritated and said they were just finishing off breakfasts and there would be a delay with our order, I explained that we only really wanted coffee and possibly a sandwich and cake, but he still said there would be a delay. We had a quick look at the fairly basic menu, and decided on just coffee and cake. Their mission statement mentions home made food, so I anticipated lots of delicious cakes. I had a look on the counter to see what cakes they had...there was just lemon drizzle cake and mince pies. Quite a disappointing choice, we decided on a mince pie each. The coffees arrived, and it was very nice coffee, but I had nearly finished mine and there was still no sign of the mince pies. Plenty of staff were standing chatting behind the counter, but although I was only a few feet away, it was impossible to attract their attention, so I got up and asked about the mince pies. A minute later 2 very small, mediocre, dry, shop bought mince pies were delivered to the table on a saucer! Both mince pies on one saucer, no individual plates, no serviettes...very poor and unprofessional. My overall impression is that none of the staff have had any training in customer service, and we were made to feel a little bit of a nuisance. I couldn’t wait to get out! Big let down...they will have to up their game considerably, in both service and choice to survive.

Really disappointed with my visit today! And I really wanted to be writing a good review as this place was recommended! 3 of us arrived we were quickly seated at a lovely table by the window so far so good. Ordered a Pepsi max, tea, scone and a baked potato with pulled pork. The drinks come then the food two mouthfuls into the baked potato and it was rock solid that hare I couldn’t cut it with my knife. 3 of the waiting staff were stood behind the till chatting - no one looked in my direction until I stood up plate in hand to take it over to the toll area when one girl came over to me and i explained the problem. She apologised took it away and shortly afterwards a guy returned with a new meal. You wouldn’t believe that this potato was exactly the same as the first, I couldn’t work out of it was not cooked properly or very over cooked ‍♀️ either way I thought it was a joke.... couldn’t be bothered to complain the second time around so left all of the potato and just ate the filling and a little bit of salad... not once did anyone come over and ask if everything was ok, when I had finished we sat there for a good ten minutes and despite not being that busy no one came to collect my plate and ask how it was!!! Even upon leaving no one asked either. Such bad customer service and this is something that is so very important. It’s such a shame as I say I really wanted to enjoy this but sadly I won’t be returning!

4 of us met for coffee & cake. Unfortunately there were only scones. The waiting staff were friendly & helpful but the lady managing was a bit abrupt while we waited to pay. Apparently we were standing in the wrong place.With the lovely cafe Flissys just down the road who serve about 12 different cakes I would have thought White Owl would make more of an effort.Sadly not to be repeated.

I came here for breakfast with a friend who lives in Parkgate. He visits regularly. Very happy he introduced me to the White Owl. We both opted for the full breakfast. All the ingredients were local and freshly cooked. Nice relaxing atmosphere and the staff were very polite and efficient. Will definitely visit again. Thank you.

Big party meeting with kids. Had to preorder food, fine, but told on arrival didn’t have one of the items. Food ok, average Sunday lunch, roast potatoes very nice but everything else disappointing.Staff pleasant apart from one very huffy person. But made to feel we were a complete inconvenience which was not nice at all. Lovely building. Shame about the food and the staff. Wouldn’t go again.Ways to improve would be better quality of food, more choice, easier preordering process for larger groups, area indoors or outdoors specifically aimed at kids. Friendly helpful staff who are not rude.

Had no alternative but too complainSausage sandwich is at the high end of a fiver and I ordered it with bacon from what I think are quite surly staff except for the new girl.The sandwich arrived was very small , one sausage cut in half that’s it , I asked about the bacon and it was whisked back to the kitchen , where a tiny price of bacon was added , I then said that it was a bit poor being only one small sausage whereby I was informed that it was incorrect and the sandwich again disappeared for ten minutes to have an extra sausage . The nice surroundings are let down by the meaness of the cooks and the food experience in general . The food is not represented by the prices charged .I will still go back. It it’s just gonna be a cup of tea for meFoods the same as a roadside van. But less of it

Just off the beaten track a pleasant place to have a bite to eat.

Visited with my family and found the food just ‘okay’. I opted for steak and asked for chunky chips but they were just thicker frozen chips as opposed to skinny frozen chips.....!!

Visited on Saturday afternoon for lunch and a catch up. Unfortunately service left a lot to be desired. Several young people wandering around with seemingly no guidance. We had to ask for everything, from the table being cleaned when we arrived to our bill at the end Our food took a long time to arrive, when it did it was pretty good to be fair, but we were never approached to ask if the food was ok or if we wanted desserts. We could have walked out and I doubt anyone would have noticed. On asking for the bill we had been overcharged for our upgraded fries. When I queried this at the till the staff member with the green hair practically threw a pound coin at me, whilst I stood there bemused telling her that I had not yet paid for the food. She then turned away loudly complaining there were no teapots and left someone else to deal with me. Obviously we felt really valued as customers after this experience and we left doubting that we will return again. There’s much better places to go locally I wouldn’t waste your time or money here.

This is a very pleasant place for a bite to eat and a drink. I had an egg mayo sandwich. The bread was fresh. My partner had the soup. Tasty. Views from the place are great. All in all would go again.

Food very nice but service terrible. It was over an hour before our food arrived. Really not good enough. We went down the road for our coffees.

Visited about three times now. Food was pleasant, bread soft and the fish and chips was good value. Unfriendly service though, lacking smiles or friendly chat. Not very child friendly.

We've been a few times to the White Owl. The food is great. Servings are ample. Prices fine.

We had a lovely lunch two had roast dinner amazing really tasty chicken and bacon salad and a prawn bloomer sandwich with salad and puds to follow delicious definitely come here again lovely smiley staff

Three of us were out for a walk and arrived at the White Owl... it was busy enough and were seated inside... one had tuna mayo sandwich and two went for the pea mint falafel with chilli sauce... 3x lime and soda... If it had been excellent then £25 would have been fine... but in all honesty a meal deal from a supermarket has more spark... the tuna mayo was the safe option... the falafel wraps were a disaster and how anyone works out that a falafel wrap is worth £6.95 with what was served up is beyond me... there was hardly any falafel and certainly no sweet chilli sauce... when you balance that against the tuna mayo sandwich for £4.95 on fresh brown granary. I'd suggest that even Aldi's falafel is nearer the mark. £2 for a lime and soda... bit steep but could live with that if the food was good. Won't be going there in a hurry!

Have seen mixed reviews so decided to give it a try . I arrived just after half eleven with my wife and our dog . We sat outside, as dogs are not allowed in the eating area . This area is very open and if it’s windy and cold ,as it was today,its not a comfortable place to sit . It would be ok if it’s sunny and calm. We decided just to have a coffee as it was too cold to eat outside. I ordered 2 large cappuccinos at the till at 11.40 and went outside to wait.

Had a light lunch Beef and Horseradish bloomer came with salad and crisp, coffee and youngster had grilled chicken with skinny fries and gravy, very clean and very efficient service. They even changed the lads peas to carrot with out any hassle.

Arrived 10:40 this morning for breakfast. Only 3 tables occupied. I ordered large breakfast including coffee for £10.95, wife ordered eggs Benedict. 40 mins later I received a cold breakfast with soggy hash browns apart from the microwaved sausages which were very hot, wife received hard poached eggs. We refused the food and were charged £7.50 for our drinks even though coffee came with the inedible breakfast.

The best thing about this place is the location. Two regular coffees and two packets of crisps were near £8. Inside is basic but fine, not sure about the food. Outside furniture is poor and the carpark surface not good. Draw your own conclusions.

I am a regular visitor with my friends and family to the the White Owl since the opening. I can honestly say that it is one of the nicest cafe’s on the wirral. Interior decor is tastefully warm and inviting. Breakfast is excellent. If your hungry, then you wont be disappointed with the “Full English” The Sausages and Bacon are particularly tasty. I believe they are sourced locally.

What a great place. Lovely little hideaway. Food was nice, coffee really good, staff very helpful and enthusiastic. Decor was a nice touch too. Well done

I visited here recently with my friends for a breakfast with a view and it didn't disappoint. The view is spectacular. We received wonderful warm reception with speedy and accurate service followed by food well cooked and presented. The menu is a good range and caters for a variety of dietary requirements and tastes. We order coffees with our own special requests (I.e. not a standard coffee) and these were also delivered as requested. I will definitely be back.

Very peaceful setting with a lovely view over to the Welsh hills. We elected to sit outside as the weather was kind to us. Spacious inside with comfortable seating.

I have eaten lots of breakfasts and this has to be one of the best. The food was cooked to order and was really good quality. They catered for gluten free.

Visted today with friends for breakfast. Enjoyed a delicious breakfast with a cup of tea. No issues with service that others have mentioned. In fact we enjoyed a friendly welcome and great service! All staff were lovely. Although the place became busy as the morning went on we didn't feel rushed for our table as we have done at other cafes.

Having been here for coffee several times which is very good I took friends for lunch. The service was poor and the menu was limited

I’d like to say a huge thank you to the White Owl, who provided a lunch for 53 people yesterday as part of a Unilever HUB day. We were doing a beach clean at Thurstaston and the team delivered lunch to us at the visitors centre. Great selection of sandwiches, wraps and drinks with everyone’s dietary requirements catered for. Great price and delicious food. Thank you so much on behalf of the Unilever Procurement team x

This place is more than just a cafe. The setting is tremendous and the food is great.

Called by with family and whilst delighted with food and refreshments had to leave dog outside. Fortunately part of the party came by car otherwise would have transferred to nearby alternative and canine welcome competitor. Great cakes and tea leaf tea. Would revisit but not when with dog.

called with family inc grandkids recently for the first time. very pleasantly surprised! Friendly staff and lovely surroundings. After ordering drinks which arrived promptly we ordered ciabattas and sandwiches , halloumi for the veggies and steak ciabatta for meaties , tuna sandwich too . We were served within 15 mins and wow! the food was amazing , fresh and delicious . Staff were very attentive , we will be back ! its about time that this area had somewhere decent to eat and drink , keep up the good work

I have been there on a few occasions. Live music on Sunday afternoon great. Then a few times for breakfast which was well cooked served nice and hot and was enjoyed by the four of us. Well done white owl and keep up the good service.

Went as we'd arranged to meet friends there. Only dog friendly if you sat outside right next to field full of rape seed spreading pollen into the air, and it was too chilly for us outside so as our dog wasn't welcome inside we had to leave him in our vehicle. Not really dog friendly in my book if you're forced to sit outside. Inside seating mixture of armchairs & tables. We all found it very noisy - music playing just a bit too loud, wooden floors with wooden furniture, no soft furnishings to absorb sound. We struggled to have a decent conversation. Coffee & cake was fine, but ambience lacking & we came away wondering if we all needed hearing tests as it was so noisy inside. Wouldn't bother to go again. Prefer somewhere quieter and canine friendlier.

Having visited here a few months ago and received slow service due to it being marginally busy, we decided that we’d give the White Owl the benefit of the doubt and try again. Should have stuck to my instincts. We arrived this morning at approx 9:40am for breakfast. The cafe was fairly empty bar two families. We asked for a table for 4, sat down and were given 2 menus. We had a look and within a couple of minutes had made our decision.

I visited here with some friends a couple times f weeks ago. The meal (cheese soufflé) was delicious. The staff were efficient and friendly. A hidden gem.

We had been for a walk along the local routes and with the wind blowing a gale, called in at The White Owl to take some shelter. Have to confess to driving past without realising what the building was and then sitting in the car for a while before entering; the exterior does not give away the welcome received once inside.

Cant recomend this place enough. Lovely food and really nice staff. Great for a meal or just coffee n cake. Lovely contryside views.

I spent weeks, if not months, trying to find a place that would do Afternoon Tea for around 15-20 people without having a strict menu for my sisters baby shower. Everytime I asked about making alterations, I was told that with the amount of people coming this would be too much. Even after repeating that it was just one person, the very pregnant mother to be, who couldn't have dairy and so would need an alternative, no one was very helpful. I then came to The White Owl. As soon as I walked in I was greeted by a young lad with a warm smile. I had previously messaged in via Instragram and he was very quick to go and fetch the manager, Zara. After a quick chat with Zara about what space was needed for the amount of people, she went and got the chef so I could talk about food. After a 5 minute conversation he was offering several different options for afternoon tea and what would we like as the dairy free option. It was all booked and ready to go within half an hour. On the day of the baby shower, Zara was happy to help us put up banners and told us to dress the tables however we wanted, if we needed anything she would be at the counter. We had a wonderful day, with only a slight hiccup with food as we watched the AMAZING chips go past us and regretted not asking for some ourselves! Thank you so much to everyone at The White Owl who made this special day flow perfectly!

We arrived with our grandchild for lunch on a horrible wet day & school spring break so wondered if we would get a table ,we managed to get two pushed together ,immediately given menus with a child’s also we were told to have a look at specials board . Noticed they had haddock fish goujons knowing our Grandson likes this choice we ordered it the waitress pointed out there had been a mistake on the board should read fish sandwich in ciabatta so asked her to leave off ciabatta .My husband ordered Ham eggs & chips, I went for the roast beef batch pigs in blankets Yorkshire pudding jug of gravy beautiful basket of chunky chips all delicious! My grandson loved his fish & skinny fries & tomatoes all which I asked for all meals excellent! Have to say my cappuccino was excellent. We all enjoyed our meals & service was perfect.

Really pleased to hear there was a new addition to Thurstaston and White Owl hasn't failed to deliver. The setting is lovely and service is great and the food we had was good. There was a little mix up with our order that was rectified quickly and the food could have been a little more flavoursome but was good and we will return!

What happened to the old staff of 6 months ago. Place seems to be run by children - service slow and indifferent. Have to keep asking for service.

I have been to the White Owl many times and never been disappointed but I’d never had their breakfast. I went with my niece to start my birthday and have to say it was one of the best breakfasts I’ve ever had! Not greasy , piping hot, egg cooked to perfection and that little bubble and squeak was delicious. Staff are amazing and the whole morning was a pleasure. Well done

This has become a regular place for us to meet family and friends for coffee and cake or meals. Every time we go the staff are extremely pleasant and helpful. They are especially good with the children and go out of their way to be welcoming towards them. Food is superb and never lets us down. Re reviews about poor seevice and loud music, . The staff have always been prompt on service and helpful and i am sure would turn music down if asked, though it has never been too loud when we have been in and i am usually super sensitive to that! Overall a lovely place to sit and chill, especially in summer with those fabulous views!

My friend and I had been for a walk on the Wirral way and thought we’d give this place a try. I had a sandwich and my friend had a salad. I am a non meat eater and the choice was very limited I.e cheese sandwich or cheese salad very unimaginative. The cafe was occupied by a few groups of older ladies, probably in the 70 to 80age bracket. I thought the music was far too loud and aggressive particularly when trying to converse. I asked one of the staff if they could turn the music down but my request was ignored. I appreciate some people may like heavy rock, but this is not condusive to a ralaxed atmosphere. All things considered I would not go there again nor recommend this establishment. Unless you are a carnivore who likes heavy rock music in the 18 30bracket.!

Thank you to Zara and team for accommodating our booking for 7 babies and parents for lunch today! Great communication during the booking process, the food was delicious and staff were very attentive. Looking forward to our next visit 😊

Visited here a few months ago and had to remind staff that we'd ordered drinks, they were very ignorant and arrogant. Would not recommend!

Fantastic Saturday brunch. We booked a table for 8 of us. Everyone’s food was delicious. I had the large full English which was all cooked brilliantly (the sausages were a highlight). Strong coffee too. Staff were great - very attentive and eager to please. Like other reviews, I do think the volume of the music is a bit loud but I haven’t got a problem with dance music! I would highly recommend.

Apart from the delicious food the manager went out of her way to design and print a gift voucher for me to give as a present for Christmas. They are considering selling gift vouchers which would make wonderful presents and spread the love of the White Owl

Been here several times and service has deteriorated month by month. What happened to the old staff? Supposed to get served at your table but every time I've been after 20mins or so I've ended up having to go and ask! Even then took 10 mins for someone to come over. Waitresses are very young and a bit vacant. Place is only as good as it's staff. Also have introduced very loud music over loudspeaker which meant could hardly hear partner unless he sat right next to me. Getting unpleasant to visit.

Been here a number of times for meals & just coffee & cake. Beautiful location & excellent for walkers & cyclists. The food is delicious & the staff are always friendly & helpful.

Visited here today after a walk for a coffee to warm up, service was good and the coffee and cake were lovely. Food being served also looked very good so next time we are walking in Thurstaston we will return for food.

After a lovely autumnal walk along the beach with the children a visit to The White Owl for a warm is a must!

Visited today after a couple of friends recommended it to us.

The White Owl catered for my Son's 1st birthday and myself and the guests were so impressed with the quality of the food and the service. This was no average party food and everything from the sausage rolls to desserts was homemade. The chef and his team met with me before to discuss what I wanted and also made great suggestions for the menu. Nothing was too much trouble and they made everything stress free.

Should have left as soon as we entered as 2 serving staff were chatting and ignored us until I interjected asking about a table. Gave up waiting for the drinks and was looked at as if I had just crawled from under a rock when I asked, firmly but politely if the drinks were going to be much longer as we had already waited 15 minutes.

Upon entry we were met with loud music blasting from the speaker and screaching children where a 1st birthday party was being held! Really, is this the place on a quiet Sunday morning at 10.45 a.m. to hold a child's birthday when the average customers are middle aged folk? Shortly after, a young mother came bustling in with her large Silver Cross pram, setting the scene of what was to be. Hard to believe this is a café/restaurant in a beautiful part of the country and not a child's kindergarten.

Came for leisurely coffee. Took a while to come and although ordered refills they never came do gave up. Manageress a bit intense. Tends to hang around and try and make conversation. Seems short staffed. Nice location should be recipe for success but it seems to just miss it somehow.

We attended the first of a new monthly acoustic night at The White Owl. Lovely rural setting with plenty of parking, and a warm welcome as soon as we walked through the door. The cafe is spacious, very quirky, and spotlessly clean. It most certainly was the ideal setting for what was a really enjoyable evening of live music. Cafe was closed for meals as it was 7.45 in the evening, but there were delicious cakes on offer and also a good selection of hot drinks. Also a nice choice of wine & beers etc. Staff were lovely, especially the two young waiters who looked after us all so well, a real credit to the management. Looking forward to attending another night of music next month!

The setting is lovely, nice to sit out on a fine day. That is the only good part of our experience.

A lovely setting for a coffee stop. Close to the beach and Thurstaston Visitors Centre. Breakfast/lunch or snacks available.

We came for lunch, the food was very nice, service was good, and the setting was beautiful. Even though it was quite cold we sat outside to soak in the peace and quiet.

This eatery is a delightful discovery set in an exciting part of the Wirral Peninsular. The facilities are comfortable and varied, the menu caters for all tastes and the hospitality is second to none. A ‘must visit’ when in the area.

I went for the first time and had the roast chicken and my partner had a roast beef sandwich. The food was excellent in every respect and was very tasty, the service was efficient and friendly. I would recommend this place without reservation.

A perfect venue to sit back, relax, talk and drink. The staff were super friendly and helpful. Very easy to spend hours on the sofas looking through the many large windows across an undisturbed view of farmland.

We booked our table for 10 people and arrived at 2pm ,table was reserved and ready for us.We ordered a few drinks the the Sunday dinner,the do it was excellent and we enjoyed a lovely couple of hours there,the staff were friendly and helpful.Just after 4pm the musician started and got to say he was great we could have stayed all afternoon listening to him.

The cafe has improved, since they moved the tables and sofas round which is much better.

Stopped here yesterday for breakfast when taking part in the Womens wirral celebration ride 2018 (35 milerl so we needed some fuel!(we are a cycle group from Prenton called Hope4all). Busy when we arrived. Staff very friendly(even dancing while working). Ordered quickly.nice smiley welcome. Bit of confusion over some of the orders as another group had ordered, sat outside then some of them went inside without informing the staff so not their fault. Food was lovely and hot. We had rearranged the furniture outside to accomodate our large group but they were pleased we put it all back. Will definitely be back and would recommend. Keep up the good work Zara and team x

Had lovely breakfast and was well looked after by Zara and her staff despite them being busy ! Peaceful country surroundings and plenty of space inside and out .

We had a lunch here on a Sunday. On a nice day we thought it would be busy, but it was empty. We were brusquely told that they don't make iced lattes by a staff member who barely took time to glance up from her phone. The menu consisted of very limited items, and all with a fairly hefty price tag. We had what was advertised as a goats cheese tartlet. What arrived was a piece of goats cheese speared in between two puff pastry discs. Not a tartlet. The goats cheese wasn't cooked either.

Came here for breakfast on a Monday with family. The food was excellent and the staff are welcoming and very friendly. Spotlessly clean and a lovely view with tables outside.

First visit to the White Owl after recommendation from friends...the visit was well worth the trip, although very busy the service was pretty good and the menu extensive.

Absolutely lovely place and a hidden gem in Thurstaston. Food was very nice and cooked brilliantly. I noticed some people had a problem with the time food took to come out but I was very happy to wait as I saw it was all cooked fresh and to a very highly standard. I would highly recommend The White Owl to anyone in the area!

Views are amazing in the Sun, very energetic and lovely staff if you fancy a chat. Very clean and comfortable. I'll be coming back

Well what a pleasant afternoon we had when we visited The White Owl on Sunday. A nice variety of meals on the menu and all home made. Would definitely recommend the Moroccan Lamb and the Sunday roast. Nothing was too much trouble for the waitressing staff and everything was served with a smile. Also went and sat outside to enjoy our coffees in the sunshine. Can't wait to go back

Visited on a cafe ride , perfect location , lovely in the sun. The staff were nice and friendly! Will be going again

Both my husband and I have visited here a number of times now and would highly recommend it. We have had breakfast, lunch and dinner which have all been delicious. It’s a truly chill out place with stunning views. The staff are very friendly and welcoming and go the extra mile to make the time spent there very enjoyable. The manageress is in full control and takes the time to get to know you and makes your time there extra special, nothing is too much trouble!! Sunday afternoon is very enjoyable when music is played by various great artists whilst you enjoy the wonderful ambiance. We will definitely return! Many thanks to all x

First time visitor and I am surprised to have read some negative reviews, I have to say the service and my food Chicken Caesar Salad was excellent, thank you we will revisit

Needs someone competent in charge as service was very poor. Would not recommend as it was not a pleasant experience.

Today was my 2nd visit here. AND LAST. Manageress has a major attitude problem. Complete RBF. Not child friendly whatsoever. Took their time taking our order. Made it clear that a party of 4 plus 3 young children were not welcome. Had to ask 3 times for our order to be taken. Manageress finally came over, was completely rude and short when taking order, topped off by a sarcastic “Cheers!”. Meal was average. Not one friendly member of staff in the place, although hardly surprising with a manager like that who even slammed the door after us as we left. Never had service like it. Would never visit there again. Absolutely appauling. You need to revisit who runs your business.

The place is in a nice spot but it needs some decent staff. The only pleasant member of staff was a young girl outside in the ice cream stall. The young woman who was running the place was hostile and rude. More interested in socialising with her friends. She even slammed the door as we were leaving. The worst customer service ive ever had anywhere. Will definately never return. Genuinely appalled by rudeness. It was empty on a lovely sunny saturday. If u are in the area i would definately recommend either the other cafe by the country park or the one at church farm. Give this one a miss.

Arrived shortly after 11.30 on a Sunday at which point they begin a 45 min gap until lunch service starts, fair enough. We sat down and got a drink expecting to be able to look at the lunch menu, we were then told that on Sunday’s the only lunch option is the Sunday dinner. This isn’t mentioned on website or fb site. If it was it might save the looks and sarcy comments given when 2 diners left before we did as they couldn’t get food and subsequently ourselves. Even more annoying when you have 2 young children with you to get in and out of the car with one getting very upset that he couldn’t eat. Shame as the setting is lovely

With stunning views across the fields to Wales this friendly cafe/ restaurant has a lovely relaxing atmosphere. The outside seating is very comfortable even though it is wooden.

Nice place inside but member of staff had awful attude problems she needs to learn how to talk to there customers in a nice way . I won’t be going back there again . Also did not get much food for your money

I visited here with my parents as it was recommended to us by a family friend who had been here the previous week. The car park is quite gravely which I found to be a pain as I am in a wheelchair. On entering the cafe the tables are close together so be careful manoeuvring prams etc. We sat on the couches (can get out of my chair) just by the counter. They had music playing which was just in the background although didn’t think much of choice. I had a cold drink and my parents both had a warm drink. Mum and I shared a shortbread slice which was very nice. The cafe was clean and tidy nothing was left on tables for long. The manager was happy to hear my views relating to access etc so she could report back to the owner. I would be happy to come back here again.

This cafe is beautifully situated and the eating accommodation is fine but we were put off by the loud and continuous pop music, a trend for most hostelries these days. It irritated us to the extent that we couldn’t wait to leave. The food was ok and the view from inside superb. Just a shame about the intrusive music.

popped in here for a light snack. had a chicken sandwich on brown bloomer.so tasty and filling. decent cuppa tea too. my wife had the breakfast and said it was the best she had ever had . Not the cheapest but well worth the price.

I went along to the white Owl for a family lunch. The staff were lovely and very welcoming. Lots of space and very comfortable. The coffee was delicious as was the food. I had the breakfast as well as food envy as soon as I saw the chicken burgers and chicken salad. I will definatly be back !

Great location, nice decor, friendly staff but the food was a bit disappointing. Here’s hoping they’ll get better!

I regularly go the the white owl as it has a great team of staff who are all happy to help, the food is fresh and fantastic quality with affordable prices. I have never had a problem there and will keep returning throughout the future.

Though we would visit the white owl this morning as been following it on Facebook!